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Top 50 Personal Shopper Skills

Below we've compiled a list of the most important skills for a Personal Shopper. We ranked the top skills based on the percentage of Personal Shopper resumes they appeared on. For example, 22.6% of Personal Shopper resumes contained Customer Service as a skill. Let's find out what skills a Personal Shopper actually needs in order to be successful in the workplace.

These are the most important skills for a Personal Shopper:

1. Customer Service

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high Demand
Here's how Customer Service is used in Personal Shopper jobs:
  • Provided outstanding customer service, established and developed strong customer relationships, built individual sales volume and established new accounts.
  • Provided personalized and premium customer service and problem resolution.
  • Provide customer service and occasionally operate the register.
  • Provide exceptional customer service to every customer.
  • Provided excellent customer service to in-store shoppers.
  • Related skills: Teamwork, Empathy, Verbal communication, Customer service, Integrity, Problem solving, Self-motivation.
  • Assist customer sales, customer service, and corporate sale representatives with high knowledge of product specifications.
  • Provide high-quality customer service in accordance with Safeway s customer service standards and policies and procedures.
  • Worked as a team member performing cashier duties, product assistance while providing excellent customer service.
  • Trained and managed a team of twelve personal shoppers in superior customer service.
  • Provided top-flight customer service in this fast-paced, high-end retail environment.
  • Located jewelry that customer service could not fine.
  • Delivered order with friendly and prompt customer service.
  • Provide excellent customer service skills to customers.
  • Advised and selected merchandise for customers based on consumer preference Maintained customer relationships through accuracy and great customer service
  • Retail Personally shopped for customers, provided customer service, and stocked shelves, cleaned departments and work areas.
  • Provide Excellent Customer Service Select proper item at various grocery stores Deliver grocery efficiently and on time
  • Provide customer service and assistance Contact customers to confirm order information Shop online orders
  • Take inbound calls Assist customers with purchases Superior customer service
  • Register Bagging Shopping the orders Contacting each customer via telephone Taking care of paperwork Providing great customer service

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110 Customer Service Jobs

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2. Customers Online

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Here's how Customers Online is used in Personal Shopper jobs:
  • Gathered items for customers online grocery orders.
  • Shopped in a grocery store setting for customers online shopping.
  • Retrieve customers online orders and deliver to address provided.
  • Print out grocery lists from customers online via Safeway.com.
  • Complete customers online orders through handheld device by picking item off the sales floor or back room.
  • Shop and package customers online purchases for delivery Train new hires
  • Selected and completed orders for customers online Used wristheld device for picking/scanning
  • job duties include picking and staging customers online orders then delivering the product to the customers cars.
  • Pick items for customers online orders Dispense orders to customers Merchindising Answer phones Helping customers

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21 Customers Online Jobs

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3. New Merchandise

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Here's how New Merchandise is used in Personal Shopper jobs:
  • Selected merchandise for client appointments and notified clients of new merchandise arrivals to increase sales.
  • Worked closely with the Director to track inventory levels and ordered new merchandise as required.
  • Pulled new merchandise for clients and lead personal shopper.
  • Organize and inventory new merchandise.
  • Organized clothes and shipments of new merchandise Trained new employees

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4. Customer Orders

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Here's how Customer Orders is used in Personal Shopper jobs:
  • Shop and build online customer orders while providing excellent customer service
  • Strive for excellence in customer service by processing and shopping customer orders in a timely and accurate manner.
  • Upload customer orders, shopping and preparing orders for pick up in a fast paced environment.
  • Utilized different mobile applications to receive, process, and complete customer orders.
  • Complete customer orders with quality and accuracy in a limited given time.
  • Received and routed customer orders along with assisting and training new hires.
  • Shopped and organized customer orders for deliveries or in store pick-up.
  • Exercised time management skills by shopping customer orders based on priority.
  • Resolved technical issues with customer orders and accounts over the phone.
  • Managed and recorded customer orders received via phone and email.
  • Receive and process customer orders as they are submitted.
  • Utilized cloud based software to complete online customer orders.
  • Typed customer orders using Microsoft Word.
  • Receive and process customer orders.
  • Receive and stage customer orders.
  • answer phone calls, place customer orders, provide customer and internal support, assist customers with complications with orders.
  • Placed customer orders, checked order status and ensured that their customer experience with Nordstrom was excellent.
  • Answered phone calls and took customer orders Shopped for customer orders and packed items for delivery
  • Pick items in customer orders Answer incoming calls by customers to check-in for pick-ups Deliver and load orders to customer's cars
  • call center) Attended to telephonic customer orders within targeted timeframes.

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5. Sales Goals

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Here's how Sales Goals is used in Personal Shopper jobs:
  • Create daily sales reports and set sales goals in daily, weekly, and monthly increments.
  • Drive sales and help the store meet daily, monthly, and quarterly sales goals.
  • Top Salesperson, achieved by working strategically to consistently reach and exceed sales goals.
  • Set and achieve personal sales goals while supporting the goals of the team.
  • Reach and surpass daily sales goals of over $15,000 a week.
  • Generated personal clientele base daily, to increase my personal sales goals.
  • Achieved monthly sales goals by providing clients with prompt and knowledgeable service.
  • Focused on making personal sales goals set by store manager.
  • Exceeded expectations and sales goals in a competitive sales environment.
  • Assisted clients with personal shopping needs; exceeded sales goals
  • Meet or exceeds personal and department sales goals.
  • Executed and achieved all area sales goals.
  • Meet and exceed sales goals monthly.
  • Execute store and sales goals.
  • Provided: Customer service and utilized excellent communication and interpersonal skills to meet monthly sales goals.
  • Acted as department lead by maintaining merchandising presentations, and tracking sales goals Volunteer & Leadership experience
  • Scheduled personal shopping appointments and exceeded daily sales goals of $1,000-$2,500 0.
  • Established a strong client book Exceeded personal daily sales goals which resulted in consistent bonuses
  • Collaborated and strategized with colleagues to ensure monthly sales goals are met.
  • Provided enhanced customer services Supervised multiple staff members Managed sales goals of merchandise / Merchandised Promotions

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6. Online Grocery Orders

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Here's how Online Grocery Orders is used in Personal Shopper jobs:
  • Process online grocery orders daily in a fast-paced environment.
  • Shopped for and fulfilled online grocery orders by commodity adhering to all picking, quality check, and substituting procedures.
  • Serviced and filled online grocery orders for customers to pick up or have delivered.
  • Fill all online grocery orders and package them for pick up or home delivery.
  • Organized online grocery orders to be completed during the same day.
  • Shopped for customer's online grocery orders, primarily produce.
  • Assist customers with the purchase of online grocery orders.
  • Used handheld scanner to select items to fill online grocery orders.
  • shopped for online grocery orders.
  • Gathered online grocery orders for customers Packaged and prepared orders for delivery Stocked inventory

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7. Select Groceries

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148 Select Groceries Jobs

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8. Client Relationships

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Here's how Client Relationships is used in Personal Shopper jobs:
  • Developed and maintained client relationships, scheduled shopping appointments, offered special services and order specifications.
  • Increased productivity by building client relationships; referral business.
  • Established close client relationships, evaluated regional trends and product strategies, promoted new products, maintained client service and satisfaction.
  • Maintained close client relationships; kept updated records of client likes, dislikes, sizing, etc.
  • Cultivated client relationships as Personal Shopper of men's and women's clothing.
  • Build a client base and foster client relationships by optimizing selling opportunities.
  • Cultivated strong client relationships through exceptional customer service, ensuring reoccurring business.

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9. Product Knowledge

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Here's how Product Knowledge is used in Personal Shopper jobs:
  • Established and maintained long-term client relationships through customer satisfaction and product knowledge
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Proposed expert bra product knowledge in addition to measuring clients for proper bra sizes to decrease return percentage within sale segments.
  • Assisted customers with inquiries and provided product knowledge to make their experience as fast, easy and fun as possible.
  • Assisted my clients on developing their entire wardrobe, insured great customer relationships through great product knowledge and customer service
  • Provided up-to-date product knowledge to brides and their parties to help coordinate with brides' wedding plans.
  • Updated and used relevant product knowledge to locate or obtain merchandise based on client needs.
  • Keep up to date in training/product knowledge as well as beauty fashion trends.
  • Maintained product knowledge through extensive research, fashion shows, and continuing education.
  • Maintain extensive knowledge in branding and product knowledge in high-end designer apparel.
  • Pass on product knowledge to staff and mentor them on selling techniques.
  • Trained staff on reaching sales goals, product knowledge, and assembly.
  • Direct customer consultation with product knowledge, sizing, and outfitting.
  • Led store tours, assisted shoppers, and relayed product knowledge.
  • Solidified product knowledge of all designers - fit and design.
  • Applied product knowledge of customer demographics as a personal shopper.
  • Ensured satisfaction of clientele through detailed product knowledge.
  • Conducted daily product knowledge workshops.
  • Utilized product knowledge for the client's benefit of being knowledgable.

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2 Product Knowledge Jobs

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10. Phone Calls

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Here's how Phone Calls is used in Personal Shopper jobs:
  • Corresponded with personal clients through phone calls and text messaging, making sure to introduce new products as replacement when necessary.
  • Maintained purchasing records and followed through with customer phone calls to provide information regarding fashion shows and sales events.
  • Handled inbound phone calls, filing, package processing, copying, faxing and assisted new hires.
  • Shop for customers all over the world via chat sessions, phone calls and email requests.
  • Mailed sales promotional materials to client's homes and made personal phone calls to them.
  • Provided customer service by answering incoming phone calls from customers needing to place orders.
  • Established and maintained a loyal client base through phone calls and in-store visits.
  • Answer, screen, and forward high volume of phone calls daily.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Answer phone calls and emails about the Sears Rewards program.
  • Set appointments- phone calls, in person and follow ups.
  • Answered incoming phone calls and placed catalog orders for customers.
  • Corresponded with personal clients through phone calls and emails.
  • Received incoming phone calls from customers placing catalog orders.
  • Placed phone calls for expired orders.
  • Provide customers with correct items on their order and satisfactory substitutions Responsible for answering phone calls
  • Bagged the shopped items, checked out bags for customers Picked up phone calls from customers about items
  • delivered groceries, maintained work area and kept it free of spills and debris, answered phone calls
  • Take phone calls from customers with questions or concerns.

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11. Sales Floor

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Here's how Sales Floor is used in Personal Shopper jobs:
  • Retrieve items, either on the sales floor or back rooms, and place them in the designated delivery totes.
  • Achieved or exceed monthly sales goals by daily monitoring of sales, financial, budgetary reports and sales floor activity.
  • Provide customer service to sales floor customers while maintaining communication with other staff members in a professional and friendly manner.
  • Picked orders from store inventory (off the sales floor) as they came in over the Internet.
  • Merchandised sales floor on daily basis to ensure new merchandise exposure and an increase in overall sales.
  • Stock - processing new merchandise, censoring, and new items displayed on sales floor.
  • Organized the sales floor to make the shopping experience efficient and effortless for customers.
  • Go to sales floor, and get item that customer ordered off Walmart.com.
  • Assisted customers on the sales floor as well as in the fitting room.
  • Merchandised sales floor to highlight key looks communicated from buying team by brand.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Place merchandise on sales floor, check out customers.
  • Merchandised sales floor and created window displays
  • Replenished sales floor with merchandise.
  • Prepared merchandise for sales floor.
  • Worked along side the shopkeeper to provide, and encompass our CARE offering program, on the sales floor.
  • Use handheld device to retrieve merchandise from the sales floor for customers who order online for pick up today.
  • Worked the cash wrap, cleaned dressing rooms, and remerchandised the sales floor
  • Managed Sales floor of St. John and Nordstorm Collectors Couture.
  • obtain correct merchandise from sales floor.

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12. Special Events

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Here's how Special Events is used in Personal Shopper jobs:
  • Manage client correspondence regarding special events and recommended merchandise.
  • Worked for prominent Hollywood writer and producer; picking out garments needed for special events and award shows.
  • Coordinated special events for the store to promote new items, as well as private parties.
  • Closet assessment and reorganization Style clients for special events, vacations, work, etc.
  • Prepared gift bags for special events such as awards shows and conferences.
  • Executed internal and external special events resulting in strong sales increases.
  • Maintained ongoing contact with clients concerning special events and fashion shows.
  • Organized special events to increase sales and broaden client base.
  • Modeled merchandise for store ads, promotions and special events.
  • Coordinated designer trunk shows and special events.
  • Planned special events to generate new business and to encouragerepeat business.
  • Prospected and cultivated new clients Assisted manager in coordinating special events
  • Wardrobed clients for daily needs and special events to better accommodate their personal style with enthusiasm and attention to detail.
  • Engaged in community functions and coordinated special events to engage clients.

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13. Customer Relations

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Here's how Customer Relations is used in Personal Shopper jobs:
  • Developed highly empathetic customer relationships and earned reputation for exceeding sales goals.
  • Build loyalty, long-term customer relationships through outstanding personalized service.
  • Developed/managed customer relationships, merchandise management, inventory and presentation.
  • Maintained sales goals cultivated and maintained customer relations.
  • Build customer relationships by prospecting.
  • Cultivated customer relationships while ensuring the prompt delivery and order placement of various products to the clients and the store.
  • Train new team members to follow brand standards, maintain/build customer relationships and maintain an always even till.
  • Developed a loyal client base; cultivated customer relationships by maintaining an organized client book.
  • Provide new employees with information on computer systems, daily processes and proper customer relations.
  • Establish and develop strong customer relationships that helps build sales volumes and clientele.
  • Open Fashion Rewards accounts as a means of building customer relationships.
  • Trained customer service staff on customer relations.
  • Insured sales by building strong customer relationships.
  • Build and maintain customer relationships.
  • Changed floor sets daily * Inventory * Built customer relations * Remerchandised, and changed windows daily * Trained new employees
  • Learned basics of good customer relations and attention to detail when filling multi-item orders.
  • service skills while creating and maintaining customer relationships on a regular basis.
  • Build customer relations Demonstrate use and care of merchandise.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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14. Men

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Here's how Men is used in Personal Shopper jobs:
  • Find comparable alternatives and use good judgment to ensure preferences are considered when in selecting product replacements
  • Assisted women in coordinating outfits/styles who were returning to the workplace following incarceration and homelessness.
  • Display basic time management and organizational skills.
  • Shopped in commercial, retail and service establishments, boutiques shops to test integrity of sales and service personnel.
  • Canvased outside of work for potential customers of promotions, track calls; if spoken to get appointment commitment.
  • Understand each clients body type, and style preference in order to help pull merchandise before their visit/appointment.
  • Contacted customer to follow up on purchases, suggest new replacements and inform them of any changes.
  • Provided outstanding customer service to brides by listening, guiding the experience and creating a calming environment.
  • Job had to be completed with a fast speed which I met the requirements.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Suggest suitable jewelry, accessories, undergarments, in order to enhance each outfit.
  • Take inventory, stock all supplies, equipment and other supplies.
  • Provide personalized service and insight to clients by appointment only.
  • Discovered needs of the department and sell merchandise.
  • Scheduled all doctor and follow-up appointments.
  • Assisted in merchandising through visual placement.
  • Helped plan, organize and implement various marketing events, achieved weekly sales goals and exceeded targeted sales goals.
  • Assisted high-profile clients with in-store purchases, online orders, transferring of garments and arranging alterations.
  • Specialized in Luxury shoe sales that clients can add to their current assortment.
  • Created reference manual for the Fashion office * Increased sales in the Designer Department * Secured Corporate Gift Giving accounts

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15. Effective Communication

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Here's how Effective Communication is used in Personal Shopper jobs:
  • Delivered exceptionally unique services to clients through effective communication and great product knowledge.
  • Maintain flexibility, tact, patience, honesty, effective communication skills and ability to develop relations and trust with all customers
  • Served as a salesperson using effective communication skills as an individual and among associates to achieve common sales goals.
  • Assist customers in resolving issues, through effective communication, either in person or via telephone.

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16. High End

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Here's how High End is used in Personal Shopper jobs:
  • Cultivated client relationships as a personal shopper of a high end designer men's and woman's clothing.
  • Worked with a small team within a large, competitive company at a high end specialty retail boutique.
  • Established Hotel Partnerships to make it easy for high end clients to shop with us conveniently.
  • Moderate to High end personal shopper and stylist for a diverse group of clients.
  • Cultivated client relationship as a Personal Shopper of a combination of high end Designers.
  • Established and grew relationships with boutiques and high end department stores.
  • Handled all customer service operations for high end clients.
  • Assisted customers in choosing high end clothing and gowns for personal events as well as important occasions such as the Grammys.

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17. Instacart

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Here's how Instacart is used in Personal Shopper jobs:
  • Receive orders from customers Instacart application.
  • Use Instacart app to shop for customers who have placed orders online and deliver groceries to them
  • Job Description: Instacart is a same day grocery delivery company that specializes in customer service.
  • Go to check out and pay for customers order with Instacart credit card.
  • Place and stage bags in area for instacart delivery drivers to pick up.
  • Shopped groceries and delivered them for people through the Instacart app.
  • Selected as above and beyond shopper for Instacart Chicago
  • Shop for groceries using Instacart App.
  • Shopped grocery lists submitted by customers via the Instacart app Delivered groceries to personal residences

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10 Instacart Jobs

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19. Bag Groceries

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Here's how Bag Groceries is used in Personal Shopper jobs:
  • Check for any pharmacy orders and deli orders, Greet Customers, Scan and bag groceries.
  • Bag groceries in plastic, canvas, or paper bags.
  • Pick items Bag groceries properly Closing cleanup Lift max 40 lbs.

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20. Product Information

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Here's how Product Information is used in Personal Shopper jobs:
  • Created personalized shopping experiences for customers such as advising them on popular trends and product information.
  • Provided customers with critical product information that ensured the proper fit and customer satisfaction.
  • Provide customers with critical product information that ensures customer satisfaction.
  • Presented clients with prime product information assuring customer satisfaction.
  • Answered an average of30 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Answered phone calls by addressing customer inquiries, solving problems and providing new product information.
  • Served as an expert in trends, product information and outfitting.
  • Respond to customer needs providing product information, aisle locations back stock checks and price verifications for customers daily.

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21. Customer Base

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Here's how Customer Base is used in Personal Shopper jobs:
  • Marketed service to expand customer base and notified customers regarding upcoming events.
  • Developed strong relationships with current customers and developed new customer base.
  • Demonstrate entrepreneurial approach to growing customer base & client spend, and partner effectively with other team members.
  • Supported Fashion seminars, company events, and maintained large personal customer base.
  • Developed clientele and managed existing customer base to reach store sales quota.
  • Developed, implemented and marketed techniques to generate large customer base.
  • Generated new leads and nurtured customer base through personal follow-up.
  • Merchandised handbags and accessories to diverse customer base.
  • Developed a customer base by focusing on strategic selling techniques and proactively communicating with customers.
  • Focus on customer service and maintaining a loyal customer base selling women's apparel and accessories Create visual displays and floor sets
  • Corresponded with high-end client le, built a thriving customer base through phone and email communication, resolved customer issues.
  • Increased sales by increasing customer base by clienteling, Community outreach, Fashion Shows and Wardrobe Seminars.

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22. Repeat Business

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Here's how Repeat Business is used in Personal Shopper jobs:
  • Developed and maintained professional relations with customers to assure repeat business.
  • Created repeat business by developing long-term relationships with regular customers.
  • Follow-upped with clients and recorded their personal preferences to increase repeat business.
  • Build relationship with customer in order to gain repeat business
  • Maintained client book and repeat business.
  • Established close ties with customers to ensure repeat business, encouraging feedback to enhance further retail experience.
  • Generated repeat business through exemplary customer service,and admired EnvyEntourage clienteling program.

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23. POS

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Here's how POS is used in Personal Shopper jobs:
  • Reflect positive business image, communicate effectively, and ensure accuracy and timeliness or orders.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Position: Part-time Sales Associates * Assisted customers in building the perfect ensemble with the intentions of building customer loyalty.
  • Position: Personal shopper - Use scanning devices to select and confirm item pick in list order.
  • Maintained a professional image and positive attitude at all times while setting the tone for other employees.
  • Provide great customer service for customers to ensure they have a positive experience at the store.
  • Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Fill all UPS and post office orders and drop them off at the appropriate locations.
  • Designed window displays, greeted clients, solicited customer feedback, and fostered positive relationships.
  • Cross-trained throughout all departments and exceeded in every position that I was placed in.
  • Greet every customer with a positive attitude and inquire any information on their order.
  • Proved myself valuable in any and all positions assigned to me.
  • Supervised staff, created positions and job descriptions.
  • Developed the repositories in the application.
  • Used clientelling form and captured valuable information, ensuring positive experience and guaranteeing repeat shopping.
  • Communicate in a positive, professional manner with the customer - Select the highest quality produce and perishables.
  • Promoted within 90 days to BA position for Givenchy.
  • Created and delivered successful proposal to Kemper Development Company for new corporate resident housing in new Lincoln Tower opening Spring'17.
  • Cashier and customer service Accomplishments A positive impact Skills Used Accuracy, time managemen .

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144 POS Jobs

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24. Fashion Shows

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Here's how Fashion Shows is used in Personal Shopper jobs:
  • Produced professional fashion shows for Eaton's Department stores (one of the most fashionable department stores in Canada).
  • Coordinated talent and merchandise for fashion shows, HR seminars and special occasions such as weddings and proms.
  • Coordinated outfits, styles, and looks for clients, public appearances, events, and fashion shows.
  • Coordinated Fashion Shows in helping empower women and letting them know they are beautiful and valued.
  • Assist with gathering customers to become models for quarterly Fashion shows.
  • Generated new business and oversaw fashion shows.
  • Conducted style seminars and fashion shows.
  • Staff and organize fashion shows.
  • Organize and commentate fashion shows, conduct business and Hotel seminars.

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25. Walmart

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Here's how Walmart is used in Personal Shopper jobs:
  • Receive, pick, and dispense online orders from Walmart.com
  • Educated shoppers on the use of the Walmart App.
  • Helped Walmart in a new division of their stores.
  • Gather on line orders Handle packages from Walmart.com
  • Provide Excellent Service For customers interested in walmart goods Responsible for cash drawer.

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26. Expert Advice

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Here's how Expert Advice is used in Personal Shopper jobs:
  • Offered expert advice and customized service to individual shoppers for an enhanced buying experience, built bridge between customers and brands.
  • Delivered expert advice in trends, outfitting, and product information addressing individual fashion sense and stylistic desires.
  • Provided expert advice and give the highest level of customized and personal customer service possible to individual shoppers.
  • Provide expert advice in trends, outfitting and product information related to the company and customer fashion sense.
  • Assisted customers with his or her shopping by giving expert advice and making suggestions.
  • Provide expert advice and gave the highest level of customized service to individual client.
  • Provide expert advice and customized service to clients on a daily basis for their entire lifestyle from wardrobe to home decore.

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27. Customer Complaints

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Here's how Customer Complaints is used in Personal Shopper jobs:
  • Provided superior customer service, answered questions and resolved customer complaints.
  • Resolved customer complaints by identifying problems and taking appropriate corrective action.
  • Handled customer complaints and/or inquiries in a professional demeanor to ensure all customers were satisfied & would continue as returning clients.
  • Resolve customer complaints regarding sales and service.
  • Resolved customer complaints, concerns and/or questions.
  • Receive and respond to customer complaints.
  • Rewarded for zero customer complaints.
  • Manage customer complaints and purchases.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • give great customer service shop customer orders handle customer complaints

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28. Trunk Shows

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Here's how Trunk Shows is used in Personal Shopper jobs:
  • Partnered on marketing and promotional events, including celebrity guest appearances, trunk shows, and historic celebrations.
  • Host exclusive bi monthly trunk shows, personal shopper, and wardrobe consultant.
  • Handled designer trunk shows, vendors, designer collaborations, and exclusive merchandise.
  • Introduce clients to designers in intimate settings via private lunches and trunk shows.
  • Planned and executed multiple trunk shows and orders from multiple vendors.
  • Presented products at trunk shows and made sales of Neiman's Gift Gallery.

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29. Process Orders

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Here's how Process Orders is used in Personal Shopper jobs:
  • Provide excellent customer service, process orders, recommending products, research skills, commercial awareness.
  • Process orders from consumer's initial call to shipment of package to consumer.
  • Receive and process orders through an app.
  • Worked directly with customers to process orders.
  • Used scan gun device to process orders.
  • Assisted coworkers to process orders.
  • Process orders, pick, pack and load.
  • Provide positive customer experience Complete customer registrations, update customer data and process orders with accuracy.

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30. Customer Questions

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Here's how Customer Questions is used in Personal Shopper jobs:
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answered customer questions about product availability and shipment times.
  • Handled all package delivery issues, all shipping issues, customer questions and concerns.
  • Shop groceries for customers as quickly as possible Answer customer questions Pay for, bag, and label groceries for delivery

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31. Credit Card Transactions

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Here's how Credit Card Transactions is used in Personal Shopper jobs:
  • Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Operated register to process cash, check, and credit card transactions.
  • Expedited Credit Card transactions on the POS Systems.
  • Handled cash and credit card transactions.

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32. VIP

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Here's how VIP is used in Personal Shopper jobs:
  • Attended designer trunk shows where my VIP clients and I collaborated with couture designers for seasonal wardrobe selections and lifestyle needs.
  • Coordinate wardrobes for clients, consult with selected Hotel VIP customer services for ordering business attire.
  • Collaborated with both local small businesses and large franchises to host consultations for VIP customers.
  • Offered an elevated level of service to VIP and top customers.
  • Managed VIP customers with a net spend of $25,000+ Assisted clientele in placing orders and wardrobe requests
  • Implemented the importance of personal touch and making the customer feel comfortable and most importantly that they are recieving VIP treatment.

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33. Retail Store

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Here's how Retail Store is used in Personal Shopper jobs:
  • Delivered merchandise from retail store to customers.

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34. Telephone Calls

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Here's how Telephone Calls is used in Personal Shopper jobs:
  • Process orders from customers via telephone calls or live chat, and enter data into order entry system.
  • Process customers' orders through live chat or telephone calls and log data in order entry system.
  • Make multiple telephone calls to distributed leads to establish personal relationships with clients on a daily basis.
  • Communicated with the clients through email, thank you cards, and telephone calls.
  • Answer department telephone calls and pages quickly and with excellent phone etiquette.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Processed orders from customers via telephone calls and live chat.
  • Process customers' orders through telephone calls and website.
  • Answered customer telephone calls promptly and in an appropriate manner.

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35. Personal Style

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Here's how Personal Style is used in Personal Shopper jobs:
  • Used my personal style and tact to go shopping with women who had a difficult time building a wardrobe.
  • Consulted with customers to determine needs, assess personal style, and find best-fit items.
  • Guided customers in choosing items that reflected personal style and shape.

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36. Store Events

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Here's how Store Events is used in Personal Shopper jobs:
  • Attended social functions within the community to generate new clientele; Invited current and prospective clients to in-store events.
  • Created relationships with customers to inform them of the arrival of new merchandise and store events.
  • Managed in-store events such as make-up events, Fit Sundays and the Prom Fashion Show.
  • Created and executed in-store events and marketing campaigns.
  • Participated in store events and promotions.

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37. Timely Fashion

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Here's how Timely Fashion is used in Personal Shopper jobs:
  • Ensured Starbucks drinks and food were prepared to code and the way the customer desires in a timely fashion.
  • Complete orders in a timely fashion and help customers through caring interactions, accommodations, and attention to detail
  • Cleaned and answered customer inquiry email queue, providing brand, item and order information in a timely fashion
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Receive and fill grocery orders from customers in a timely fashion.
  • Picked and organized customer orders in a timely fashion.
  • Achieve times in a timely fashion Reach our goal

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38. Safeway

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Here's how Safeway is used in Personal Shopper jobs:
  • Greet and provide excellent customer service to our in-store Safeway customers.
  • Develop and maintain a working knowledge of Safeway products and offerings.
  • Shopped in store for customers using Safeway online.

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39. New Clients

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Here's how New Clients is used in Personal Shopper jobs:
  • Gained three to five new clients weekly by marketing the personal shopper service.
  • Assisted in capturing new clients as well as maintaining current relations.
  • Monitored/Scheduled a number of appointments with repeat and new clients.
  • Initiated and participated in acquiring new clients.
  • Develop strategies to obtain new clients.
  • Build new clients, customer service, had to make 15% of store sales daily.
  • Add two new clients a day and convert two new clients a week.

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40. Inventory Control

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Here's how Inventory Control is used in Personal Shopper jobs:
  • Superintended warehouse operations such as order fulfillment and inventory control.
  • Maintain inventory control and consistently exceed UPT and ADT monthly sales goals.
  • Manage inventory control of all merchandise.

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41. Special Orders

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Here's how Special Orders is used in Personal Shopper jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Build relationships with clients- assist with special orders, assist with merchandise knowledge and selection.
  • Place special orders for top clients also established relationships with vendors.
  • Place special orders or call other stores to find desired items.
  • Prepared special orders including cakes, holiday dishes and party platters.
  • Ordered and tracked product for special orders from vendors worldwide.
  • Provide personal shopping for customers, including large special orders.
  • Place special orders for top clients.
  • Facilitated special orders for clients.

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42. Delivery Customer

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Here's how Delivery Customer is used in Personal Shopper jobs:
  • Worked in the home shopping facilities and responsible for the accurate scanning and packing of home delivery customer purchases.
  • Scanned and packed of home delivery customer purchases.

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44. Product Quality

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Here's how Product Quality is used in Personal Shopper jobs:
  • compare competetive store brands*rate customer service*test product quality*research demographics

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45. Stock Items

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Here's how Stock Items is used in Personal Shopper jobs:
  • Assisted customers with out-of-stock items and signed a rain check to make sure the customer still got what they wanted.
  • Contacted customers about out of stock items, alternatives, and changes to order.
  • Shop Order for Customer >Call Customer to inform them of out of stock items
  • Processed exceptions making necessary changes for out of stock items.
  • Arranged appropriate substitutions for out of stock items.
  • Direct customers towards desired items Make recommendations for substitutions for missing or out of stock items
  • Model for fashion events Stock items/inventory
  • Restock items to assigned shelves Reach daily quota of assigned orders

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46. Instagram

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Here's how Instagram is used in Personal Shopper jobs:
  • Assisted in building a strong social media following for the store and brand through Facebook and Instagram.
  • Advertise and exhibit merchandise through website, Facebook, Instagram, e-mails and Skype.
  • Manage website, Facebook, Instagram, and Twitter.
  • Develop and brand web sites (Instagram @Luxfashionstylist & WeChat (ID tarin1).

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47. Professional Relations

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Here's how Professional Relations is used in Personal Shopper jobs:
  • Managed professional relationships with customers to ensure business.

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48. Grocery Shop

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Here's how Grocery Shop is used in Personal Shopper jobs:
  • Provided reliable, professional and friendly personal grocery shopping and delivery service to customers.
  • Fulfilled on-line grocery shopping orders for customer delivery.
  • Received and full-filled customers' online grocery shopping orders
  • Run errands, including grocery shopping, payment of bills, pick up medicine from the pharmacy, etc.
  • Assemble high volume of orders for customers that are received from on-line grocery shopping and delivery service.
  • Selected the grocery orders of our on-line grocery shopping and delivery customers.
  • Provided great customer service to customer as they completed their grocery shopping.
  • Selected grocery orders of on-line grocery shopping for customers per invoices.
  • Use mobile app to claim grocery shopping orders placed by members.
  • Worked in online grocery shopping for and dispensing orders.
  • Helped an elderly friend with her grocery shopping.
  • Selected Contributions: * Personal grocery shopper, delivery person and responsible for contacting customers regarding order issues.
  • Managed multiple grocery orders at once Went grocery shopping for customers
  • Recieved customer grocery shopping order via application Deliver via vehicle customers order
  • Certified personal shopper Grocery shopped for customers Dispensed grocery order to customers
  • Served as a personal shopper as well as grocery shopping Created and cooked weekly meal menus Also helped coordinate events
  • Provide customer service Grocery shop for Safeway customers Supervise employees in our department Answered phone calls dealing with customers questions and complaints
  • cashier personal grocery shopper customer service count registers communicate with customers and other employees

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49. Delivery Trucks

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Here's how Delivery Trucks is used in Personal Shopper jobs:
  • Shop for online customers, prepare orders to be delivered, load delivery trucks.
  • Loaded and unloaded store's merchandise on and off delivery trucks.
  • Compiled on-line orders from customers Picked and packed specific orders Handled customers needs and wants Sent products to the delivery trucks

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50. Annual Sales

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Here's how Annual Sales is used in Personal Shopper jobs:
  • Establish and maintain global clientele, driving over $2M+ in annual sales of wearable luxury goods.
  • Achieved a personal annual sales increase of 106%.
  • Top ten sales associate in the store with $750,000 in annual sales.
  • Helped orchestrate and manage several of Nordsrtom's department events, annual sales, and annual fragrance/cosmetic launches.

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Personal Shopper Jobs

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20 Most Common Skills For A Personal Shopper

Customer Service

27.3%

Customers Online

18.9%

New Merchandise

11.2%

Customer Orders

5.6%

Sales Goals

4.6%

Online Grocery Orders

4.1%

Select Groceries

3.5%

Client Relationships

3.4%

Product Knowledge

3.0%

Phone Calls

2.8%

Sales Floor

2.7%

Special Events

1.9%

Customer Relations

1.7%

Men

1.7%

Effective Communication

1.7%

High End

1.3%

Instacart

1.3%

Fashion Trends

1.3%

Bag Groceries

1.1%

Product Information

1.1%
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Typical Skill-Sets Required For A Personal Shopper

Rank Skill
1 Customer Service 22.6%
2 Customers Online 15.6%
3 New Merchandise 9.3%
4 Customer Orders 4.6%
5 Sales Goals 3.8%
6 Online Grocery Orders 3.4%
7 Select Groceries 2.9%
8 Client Relationships 2.8%
9 Product Knowledge 2.5%
10 Phone Calls 2.3%
11 Sales Floor 2.2%
12 Special Events 1.5%
13 Customer Relations 1.4%
14 Men 1.4%
15 Effective Communication 1.4%
16 High End 1.1%
17 Instacart 1.0%
18 Fashion Trends 1.0%
19 Bag Groceries 0.9%
20 Product Information 0.9%
21 Customer Base 0.9%
22 Repeat Business 0.9%
23 POS 0.9%
24 Fashion Shows 0.8%
25 Walmart 0.8%
26 Expert Advice 0.8%
27 Customer Complaints 0.7%
28 Trunk Shows 0.7%
29 Process Orders 0.7%
30 Customer Questions 0.7%
31 Credit Card Transactions 0.6%
32 VIP 0.6%
33 Retail Store 0.6%
34 Telephone Calls 0.6%
35 Personal Style 0.6%
36 Store Events 0.5%
37 Timely Fashion 0.5%
38 Safeway 0.5%
39 New Clients 0.5%
40 Inventory Control 0.5%
41 Special Orders 0.5%
42 Delivery Customer 0.4%
43 Current Trends 0.4%
44 Product Quality 0.4%
45 Stock Items 0.4%
46 Instagram 0.4%
47 Professional Relations 0.4%
48 Grocery Shop 0.4%
49 Delivery Trucks 0.4%
50 Annual Sales 0.4%
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