Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a help desk associate who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Job Summary
The LTSS MD Help Desk Tier 1 Specialist will serve as a primary point of contact for the LTSS Maryland customers, answering phone calls, emails and all first level review of issues reported. Work in a deadline-driven environment collaboratively with the rest of the Production Support and product development teams through every step of the defect life-cycle.
Principal Responsibilities
Provide customer support and technical issue resolution via email, phone, and Defect tracking system.
Build rapport and elicit problem details from customers.
Provide timely, efficient, and pleasant follow up to customer questions or issues, as applicable.
Communicate customer priorities regarding defects to Tier 2 HD.
Work with Tier 2 HD, Tier 3 HD and Business Analysts to understand new features being released.
Work with Production Support team lead to convey release information to customers.
Work with Tier 2, and 3 HD and Core Team to determine release schedule with customers.
Document all incidents in incident tracking system
Manage incidents to closure or escalation to Tier 2.
Interact effectively with customers and internal development team
Escalate issues as needed
Assist in generating training materials and customer facing documentation.
Required Skills
College degree and 0-2 years of related work experience, or Associate degree and 2-3 years of related work experience, or High School diploma/equivalent and 4-5 years related work
Demonstrated ability to analyze and understand complex software applications with minimal direction from more senior personnel.
Strong interpersonal skills.
Must be able to work within tight deadlines and be adept at balancing shifting priorities and time management.
Must be a strong team player with excellent written and verbal communication skills in English.
Ability to accept personal accountability and ownership for areas of responsibility. Strong analytical skills with excellent customer service skills.
Strong client focus and collaborative work style
Ability to understand and explain technical information
Ability to create customer facing documentation
Location: Remote
Status: Full time salaried with company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$60k-93k yearly est. 19d ago
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Vice President, Life Sciences Professional Services PMO
Model N 4.7
Remote job
The successful Vice President, Life Sciences Professional Services PMO will be a seasoned services delivery and transformation leader with a proven ability to scale, modernize, and operationalize a global Professional Services organization supporting complex, regulated Life Sciences customers. This leader will own the end-to-end execution, governance, and performance management of Model N's Life Sciences Professional Services delivery portfolio, while driving the evolution of delivery methodologies, operating models, and tooling to improve customer outcomes and accelerate time-to-value. This role is responsible for establishing delivery rigor across onboarding, implementation, and professional services engagements for pharmaceutical, biotech, and medical device customers-while aligning best practices, championing modern SaaS delivery methodologies, and embedding AI-enabled execution at scale. As a key member of the Global Services Leadership Team and Senior Leadership Team, you will work closely with Services, Sales, Product, Customer Success, and Finance leadership to ensure Life Sciences Professional Services operates as a scalable, efficient, and customer-centric business. This position reports directly to the Chief Services Officer and is a high-visibility role with regular engagement with internal and external executive stakeholders. Responsibilities:
Life Sciences Professional Services Delivery Leadership
· Lead a centralized Life Sciences Professional Services PMO responsible for onboarding, implementation, and enterprise deployment programs· Ensure services are delivered on time, within scope, and in alignment with contractual commitments, regulatory requirements, and customer expectations· Serve as an executive escalation point for complex, at-risk, or high-profile Life Sciences customer engagements· Act as executive sponsor for strategic Life Sciences accounts, partnering with customer executives to ensure alignment, issue resolution, and long-term success· Drive consistent delivery quality and measurable customer outcomes across pharmaceutical, biotech, and medtech customers
PMO, Governance & Execution Rigor
· Define and enforce modern project management methodologies, delivery playbooks, and lifecycle standards aligned with SaaS best practices· Oversee the full Life Sciences Professional Services delivery portfolio, ensuring effective prioritization, capacity alignment, proactive risk management, and achievement of financial and customer outcomes· Implement governance models to proactively identify delivery risk, compliance issues, and execution gaps
Services Transformation & Time-to-Value
· Lead the transformation of Life Sciences Professional Services delivery models to improve scalability, consistency, and speed to value· Standardize best practices across onboarding and implementation to reduce cycle times and accelerate customer realization of product value· Champion modern SaaS delivery methodologies including phased rollouts, configuration-first approaches, and repeatable implementation patterns
AI, Technology & Enablement
· Champion the adoption of AI and automation within Professional Services to improve forecasting accuracy, delivery efficiency, and execution predictability· Identify and prioritize AI use cases (e.g., GenAI, Agentic AI, workflow automation) that reduce manual effort and enhance delivery quality· Lead change management and adoption efforts to ensure new delivery models, tools, and AI-enabled capabilities are embedded into day-to-day execution
Operational & Financial Excellence
· Partner closely with Services Operations and Finance to manage utilization, capacity planning, margins, and forecasting for Life Sciences Professional Services· Drive operational discipline around backlog management, staffing alignment, and delivery forecasting· Establish KPIs and dashboards to track performance (e.g., time-to-value, on-time delivery, utilization, margin, CSAT)· Ensure Life Sciences Professional Services contributes predictably to overall Services revenue, margin, and annual operating plan commitments
Leadership & Talent Development
· Lead and scale a high-performing global PMO team· Build delivery leaders capable of operating in a modern SaaS, data-driven services environment· Establish clear accountability, performance expectations, and development plans for leaders and teams· Foster a culture of ownership, continuous improvement, and execution excellence Key Skills
Bachelor's degree required; MBA preferred
15+ years of experience leading Professional Services delivery and PMO functions within an enterprise SaaS or technology services environment
Experience supporting Life Sciences customers in regulated, compliance-heavy environments strongly preferred
Proven track record driving transformation of services delivery models while maintaining execution rigor
Deep understanding of Professional Services economics including utilization, margin management, forecasting, and capacity planning
Strong executive presence with experience engaging senior customer stakeholders and internal executives
Highly analytical, data-driven leader with strong operational judgment
Familiarity with leveraging AI and automation to improve delivery efficiency and time-to-value
Ability to travel (10-20%)
At Model N, your well-being and growth matter. That's why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:- Unlimited PTO for salaried employees - because flexibility fuels success- Comprehensive medical, dental, and vision coverage- Health Savings & Flexible Spending Accounts- 401(k) with company match to invest in your future- Volunteer Time Off (VTO) to give back to causes you care about- Life and pet insurance for peace of mind- Employee Assistance & Mental Health Programs- Charitable giving opportunities- Professional coaching and career development …and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate's relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $178,000 - $270,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world's leading companies across more than 120 countries. For more information, visit *************** Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference ********************************************* for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ************************************************************
$178k-270k yearly Auto-Apply 14d ago
Sales Executive Consultant
Cornerstone Consulting Group 3.7
Remote or Providence, RI job
Cornerstone Consulting Group, LLC is a full service Human Capital Management Firm. We specialize in HR consulting, Staffing & Recruiting, Sales Outsourcing, Resume Writing, Career Coaching, and Job Readiness Training. We are seeking to strategically grow our sales team with local consultants that will work remotely. Your primary focus will be to increase the gross profit within a specific territory. You will be required to do both telephone and outside sales, including cold calling, to introduce yourself and our services to local businesses. You may be required to travel out of the city, work late, or work occasional weekends. Hard work is the key to success at CCG. You will report directly to the senior consultant of the company.
Responsibilities:
Receive qualified leads from Marketing & Lead Generation and convert into new business
Penetrate existing customer accounts that are no longer active and develop new business opportunities
Build relationships and grow accounts through new business revenues
Cross-sell other service offerings
Achieve monthly sales expectations
Provide forecast input for inclusion in Monthly Forecast
Respond to RFP/RPQ to increase business revenue
Attend networking events
You will need:
The Ability to work collaboratively with clients to analyze business needs and provide solutions. Communication proficiency. Competent with Microsoft Office suite.
Talent - Has strong business and sales acumen. You have the ability to negotiate and leverage expertise to help clients increase their cash flow via their human capital or via CCG Sales Outsourcing Solution.
Flexibility - Ability to handle competing priorities, multitask, and work collaboratively in a team environment. You plan and organize priorities to maximize your time and achieve results. Must be comfortable selling multiple products and services from different industries. Must be comfortable working remotely 90% of the time.
Client Experience - Superior customer service experience and knowledge. Ability to interface and maintain effective relationships with internal and external customers.
Self - You are a leader with excellent work standards. You take initiative and think outside the box. You challenge yourself to exceed minimal expectations. You are comfortable working on a 100% commission structure, must be a kill what you eat sales person.
Travel - While this is a remote position the SEC will need to travel within a defined territory.
Experience - 5+ years of equivalent experience. Ideally in human resources, real estate, business-to-business, and/or market place sales. A college degree is preferred but not required.
$103k-164k yearly est. 60d+ ago
Customer Service Advisor
Anthology 4.7
Remote job
United States
Work From Home!
Pay is $12.50/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
The Opportunity:
Position responsibilities:
Answering customer inquiries via phone, chat, and other electronic methods
Responding to customer requests for product information and assistance
Assisting customers with complaints and billing inquiries
Resolving customer service issues in a timely and professional manner
Utilizing computer technology to handle a high volume of calls
Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction
Adhering to call script and call center policies
Compiling reports
Managing customer interactions using provided Amazon Web Services (AWS) tools
The Candidate:
Required skills/qualifications:
High School diploma or equivalent combination of education and experience
Must be at least 18 years old
A stable history of employment
Willing to accept a temporary assignment
Must be able to work full time, 40 hours a week
Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift
Experience using internet-based browsers such as Chrome, Firefox, Safari
Ability to accurately type at least 25 wpm
Excellent oral and written communication skills
Proficiency in MS Office computer applications, including Word and Excel
Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above)
Must reside within an approved state*
Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service)
30 Mbps Download
15 Mbps Upload
100ms Ping or less
Jitter: 40 MS or less
Wi-Fi Connection is permitted
The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$12.5 hourly Auto-Apply 60d+ ago
Human Resources Generalist (Hybrid)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a human resources generalist who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Job Summary
We are looking for a Human Resource Generalist to assist FEI System's human resource department operations, compliance requirements, and employee centric activities. This position will also support other day-to-day functions of our Corporate Office, which may include working with our legal/compliance, accounting, and operation teams.
Primary Responsibilities will include (but not be limited to):
This position will be a hybrid role with expectations of being in our corporate office 2-3 days a week, or as needed, based on business need.
Maintain accurate employment records by updating information for new hires, transfers, promotions, and separations.
Onboard new employees by creating their profiles and hosting orientation sessions to ensure a positive experience.
Communicate human resource policies, procedures, laws, and standards to new hires and current employees.
Assist with recruiting efforts including sourcing candidates and scheduling interviews.
Support employee engagement, recognition, and company events.
Offer management ideas to develop and improve processes or procedures enhancing the effectiveness of Human Resource operations.
In addition to functions directly benefiting the Human Resource organization, this role will also support cross functional teams with the following activities.
Oversee office facility functions and maintenance services, which would include working with external vendors and service providers.
Facilitate office administration including monitoring mail services, coordination of notices with accounting or contracts department.
Supporting our contracting and compliance organization with various registrations
Required Experience / Qualifications:
2+ years of experience in a human resource administrative or related role.
Bachelor's degree is required; advanced degree is a plus.
Proficient in Microsoft suite including Excel, PowerPoint, Word, Outlook, etc.
Attention to detail, excellent time management skills, and ability to multi-task.
Customer service orientated.
Preferred Skills:
Proficient in a Human Resource Information System, such as UKG, ADP, etc., is a plus.
Proficient in using corporate banking platforms and services.
Proficient in scheduling executive calendars.
Location: Hybrid (Columbia, MD)
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$52k-71k yearly est. 15d ago
Full Stack Developer (Remote)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a full-stack developer who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Required Skills/Experience
Knowledge of Object Oriented (OO) design patterns.
Experience with Domain Driven Design (DDD).
Understanding of Service Oriented Architecture.
Experience developing unit tests.
Experience with test driven development.
Experience with the following:
4+ years of experience working with C# and .Net 5+
3+ years of experience working with Angular 16+ and Typescript.
3+ years SQL Server or other relational database.
2+ years of experience working with Git, Azure DevOps or similar tools for version control and CI/CD.
1+ years of experience working with AWS serverless or similar cloud services.
Bachelor's degree or equivalent work experience AND;
Ability to work in a team environment.
Capable of designing and developing solutions for customers
Ability to communicate software designs to team members and monitor its progress
Strong attention to detail and a positive attitude.
Self-motivated individual with excellent written and verbal communication skills.
Excellent problem-solving skills.
A willingness to work independently or in a team-oriented environment both efficiently and courteously.
Location: Remote
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$85k-113k yearly est. 12d ago
Senior Product Designer
Anthology 4.7
Remote job
United Kingdom
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Are you passionate about creating innovative, intuitive products informed by customer insights? Do you have a mastery of craft to turn insights into something truly useful, usable and valuable? Can you inspire us by showing or prototyping what is possible?
Are you looking to drive meaningful change at scale? Millions of people across the world rely on our products every day. Help shape the future of education and AI innovation with an opportunity to work with a global edtech leader.
We're seeking a passionate, talented Senior Product Designer to create products which are valuable, intuitive, and crafted to high standards. The role initially focuses on two key areas: product design on Blackboard, our market leading Learning Management System, and evolving our design system.
Primary responsibilities will include:
Leading design projects, combining quant/qual research insights, rapid iteration, and testing to craft data informed, user centred solutions
Taking broad, conceptual ideas and turning them into something useful, useable and valuable across mobile and web
Prototyping, testing, and iterating. Jumping between ‘discovery' mode (trying wild ideas and prototyping in whatever you are comfortable with) and ‘delivery' mode (nailing the flow, interactions, motion and accessibility)
Advocating for the user, valuing continuous discovery, and engaging with customers through research sessions, site visits, usability testing, focus groups and user conferences to inspire ideas and inform design decisions
Addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long-term vision
Working collaboratively within product teams as a peer with product managers, developers and data scientists to bring your ideas to life, and contribute to the strategic product vision
Evolving, expanding and driving adoption of our design system to create more consistent, on brand, responsive and accessible experiences
Defining and documenting our visual design language typography, colour, iconography, components and patterns
Regularly auditing products and the design system to identify and resolve inconsistencies and highlight opportunities to continuously improve design quality, usability and accessibility
Being autonomous. Taking full ownership of your work and responsibility for every detail, every step of the way, from whiteboard sketching to what is finally shipped
Taking an active role in our design community, sharing ideas, upskilling in how to best use AI and contributing to our lunch and learns
** Please include a link to your portfolio as part of your application. Only applications with portfolios links will be considered. Portfolio can be a link to website or a Google Drive folder (or equivalent).**
The Candidate:
Required skills/qualifications:
Relevant degree or equivalent experience
At least 5 years as a product designer on both mobile and web products
Excellent visual design skills as well as a solid UX design foundation
Excel at designing simple, inclusive, elegant products, which consider all screen sizes from mobile, through to desktop
Experience creating Design Systems or playing a significant contribution role
Strong portfolio showcasing solid user centred design practice and design execution
Experience running research such as usability testing
Team player and exceptional communicator who simplifies complexity, tells compelling stories, and is comfortable running customer and senior level calls
Knowledge of inclusive design and accessibility
Fluency in written and spoken English
Preferred skills/qualifications:
Strong technical knowledge. Experience in partnering closely with developers, you understand the technical considerations of design and design system implementation
Experience building Figma design system libraries ensuring they are accessible, scalable, and integrated into team workflows
Experience designing and working with AI and machine learning
Solid understanding of HTML / CSS, and an understanding of web frameworks and React
Demonstrated ability to effectively work with remote, globally distributed teams, maintaining strong relationships across teams with diverse cultures and work styles
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
#LI-JO1
$93k-118k yearly est. Auto-Apply 60d+ ago
Associate Global Account Executive, Life Sciences
Model N 4.7
Remote job
About Model NModel N enables life sciences and high-tech companies to drive growth and market success by transforming how they manage revenue. Our cloud-based solutions deliver greater visibility, control, and compliance across the revenue lifecycle.
About the RoleAs a Global Account Executive, you will be responsible for driving strategic sales growth within Model N's Top 100 customer base. You'll manage a portfolio of enterprise accounts, lead complex sales cycles, and serve as the primary customer contact to deliver impactful SaaS solutions that improve revenue management and operational efficiency.
What You'll Do· Develop and execute strategic account plans across parent and subsidiary organizations.· Drive cross-sell and upsell opportunities for Model N's SaaS product suite.· Build trusted relationships with senior stakeholders to promote solution adoption.· Collaborate with internal teams (Solutions, Partners, Support, Services) to deliver value throughout the sales cycle.· Lead quarterly business reviews and strategic planning sessions with customers.· Advocate for customer needs internally to improve product and service outcomes.· Maintain accurate pipeline and account data in Salesforce.· Consistently meet or exceed ARR and funnel targets.· Utilize the “Model N Way” sales methodology and tools.· Support renewal processes and customer retention efforts.
What We're Looking For· 5+ years in enterprise software/SaaS sales with a proven quota-carrying track record.· Experience selling complex solutions (e.g., ERP, Quote-to-Cash platforms).· Strong background in selling to large enterprise clients in Life Sciences or High Tech.· Familiarity with MEDDPICC methodology and consultative selling techniques.· Skilled in virtual and in-person sales engagements.· Strong leadership, communication, and negotiation skills.· Proficient in Salesforce CRM.· Bachelor's degree or equivalent experience.
Enterprise SaaS | Strategic Account Management | Revenue Management | ERP | Quote-to-Cash | Life Sciences Sales | High Tech Sales | MEDDPICC | Salesforce | Customer Success | ARR Growth | Cross-Sell | Upsell | Remote Sales | B2B Sales | Strategic Planning | Business Reviews
At Model N, your well-being and growth matter. That's why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:- Unlimited PTO for salaried employees - because flexibility fuels success- Comprehensive medical, dental, and vision coverage- Health Savings & Flexible Spending Accounts- 401(k) with company match to invest in your future- Volunteer Time Off (VTO) to give back to causes you care about- Life and pet insurance for peace of mind- Employee Assistance & Mental Health Programs- Charitable giving opportunities- Professional coaching and career development …and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate's relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $100,000 - $120,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
#LI-MN1
About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world's leading companies across more than 120 countries. For more information, visit *************** Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference ********************************************* for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ************************************************************
$100k-120k yearly Auto-Apply 29d ago
Data Business Analyst (Remote)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a business analyst who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Job summary: We're seeking a skilled and detail-oriented Business Analyst with expertise in SQL, data mapping, and systems integration to support our data migration and integration initiatives. The ideal candidate will have hands-on experience with both real-time and batch-mode integration approaches and will play a critical role in validating the accuracy of migrated and integrated data through robust testing and reporting.
Principal Responsibilities:
Facilitate elicitation session(s) with a large group of stakeholders to gather, analyze, and document data migration and integration requirements.
Develop and maintain source-to-target data mapping documents across systems and environments according to the standards and templates required by the customer.
Support and coordinate data migration efforts, including data extraction, transformation, loading (ETL), and validation processes.
Analyze large datasets using SQL to identify data quality issues, trends, and transformation needs.
Perform detailed data validation and testing, including development of test plans, test cases, aa well as reconciliation of source and target system data.
Create and deliver post-migration reports to verify data completeness, accuracy, and success metrics for each migration cycle.
Design and support real-time (API-based, event-driven) and batch-mode (scheduled/ETL) integration workflows.
Document integration logic, data flows, business rules, and test results according to the standards and templates required by the customer to support the SDLC, ongoing operations and compliance audits.
Support customer user acceptance testing (UAT) by assisting them in validating migrated and integrated data.
Work cross-functionally with developers, data architects, quality analysts, and business owners to ensure successful end-to-end delivery.
Understand and communicate information on the requirements development and management process to the project team
Use development, operation, planning and execution software such as ADO to manage the lifecycle of requirements.
Conduct quality review walkthroughs of data migration and integration requirements documentation and test results.
Operate as a spokesperson for the business departments as they interact with Customer groups to determine appropriate computer-related solutions to business problems.
Elicit and document existing business models and workflows with the applicable customer SMEs.
Deliver informative, well-organized presentations.
Provide client support and consultation for IT issues and make recommendations on applicable technology.
Provide post project implementation support.
Perform other duties as assigned.
Required Skills/Experience:
A bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
At least five (5) years of experience in Software Development Life Cycle with direct focus in the following:
Large-scale system data migration/transformation, including data mapping, ETL processes, and data quality validation
Gap analysis
Customer-facing requirements elicitation and definition
Writing business rules, authoring use cases, and designing/documenting data flows or data streams
Data models, data diagrams, SQL
Real-time, near real-time, scheduled, and event-driven system integrations
Digital document management, identification, retention and transference
Excellent communication, prioritization, self-management, coordination and organizational skills
Experience owning, analyzing, developing, and presenting software solutions to business problems
Preferred Experience:
Experience in a healthcare-related information system is strongly preferred.
Experience and expertise in at least two of the following types of systems:
Document Management System
Financial System
Infrastructure Support
Management Reporting
Procurement System
Project/Program/Portfolio Management Systems
Experience supporting and leading efforts where a SDLC of Waterfall, Agile, and Hybrid methodologies were employed
Solid understanding of current and emerging IT products, services, processes, and methodologies along with a continuing understanding of business functions and processes
Experience using one or more data migration tools
Preferred Tools & Technologies:
SQL Server, Oracle, or other RDBMS
API tools and data exchange formats (e.g., Postman, JSON, XML)
Reporting tools (e.g., Power BI, Excel, SSRS)
Project and test management tools (e.g., ADO, SharePoint)
Location: Remote
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$74k-93k yearly est. 21d ago
Manager, FP&A
Model N 4.7
Remote job
The Finance Manager is a key member of the FP&A team at Model N and has a visible role serving as the primary Finance Business Partner to the GTM function. This role acts as a strategic advisor to GTM leadership, supporting revenue growth, pipeline conversion, quota capacity and customer retention analytics and reporting. The role reports directly to the Sr. Director of FP&A and plays a critical role in planning, forecasting, and decision-making across the GTM function.Responsibilities:
Serve as the primary Finance Business Partner to GTM, including Sales and Marketing leadership, providing financial insights and recommendations to support revenue growth and operational efficiency
Own GTM forecasting processes, including bookings, MRR, renewals, and pipeline, partnering closely with GTM leaders and the FP&A Consolidation team to ensure accurate forecasts and reporting
Prepare and use data-driven analyses to influence GTM decision making and strategy by developing and aligning on GTM KPIs and operational metrics (e.g., pipeline coverage, conversion rates, CAC, retention, productivity)
Monitor and track performance vs. Plan and explain key variances while identifying risks and opportunities
Lead annual planning and monthly forecasting for the GTM function, including, but not limited to sales capacity modeling, quota planning, commission expense forecasting, and marketing investment allocation
Build ad-hoc models for scenario planning, ROI analysis and investment allocations
Support internal and external reporting, i.e. Monthly Shareholder reporting, as it relates to GTM
Qualifications:
Bachelor's degree in Finance, Business or quantitative field.
6-10+ years progressive experience in financial planning and analysis, GTM Finance or Commercial Finance.
Technically sound, systems savvy with advanced skills in Excel modeling, PowerPoint; proficiency with ERP (NetSuite), CRM (Salesforce), and BI tools (Adaptive Insights) a plus.
Experience in software industry experience preferred.
Strong communication and relationship building skills with the ability to interpret and summarize data to aid management in achieving strategic and operational goals.
Effective influencer and thought leader to help drive key business decisions and initiatives by partnering closely across teams and functions.
Able to work in a fast paced environment with attention to detail
Impeccable integrity.
At Model N, your well-being and growth matter. That's why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:- Unlimited PTO for salaried employees - because flexibility fuels success- Comprehensive medical, dental, and vision coverage- Health Savings & Flexible Spending Accounts- 401(k) with company match to invest in your future- Volunteer Time Off (VTO) to give back to causes you care about- Life and pet insurance for peace of mind- Employee Assistance & Mental Health Programs- Charitable giving opportunities- Professional coaching and career development …and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate's relevant experience, education and/or certifications, location, training, and other skills.
The base salary for this position will be $115,000-$130,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
#LI-MN1
About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world's leading companies across more than 120 countries. For more information, visit *************** Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference ********************************************* for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ************************************************************
$115k-130k yearly Auto-Apply 11d ago
Business Analyst - Level 2 (Remote)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a business analyst who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Job Summary: As a Business Analyst, you will solicit, understand, and document the customer's requirements, processes, and workflows. You will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. This role works closely with other BAs, Developers, Testers, and Production Support through each stage of the software development lifecycle and also demonstrates both existing and new functionality to the customer stakeholders.
Principal Responsibilities:
Requirement Gathering and Documentation -
Responsible for direct interaction with clients including but not limited to scoping sessions, eliciting comprehensive user stories, consultation regarding questions/issues and recommending appropriate solutions
Create the Product Backlog encompassing high level features and associated detailed User stories and acceptance criteria
Agile Development Process -
Draft necessary documentation including ATP (Authorization to Proceed) and LOE (Level of Effort) for internal review
Collaborate with Product Owners and development leads to design the roadmap for an effort
Provide Scrum team support during development lifecycle, clarify requirement related questions, validate developed functionality through sprint demos.
Prepare for and participate in Scrum ceremonies including PI Planning, mid PI, Refinements, Sprint demos and retrospectives
Deliverables -
Facilitate and obtain signoff on Product Backlogs, Pre-UAT/Demo and UAT
Create UAT scripts as necessary
Training -
Develop training/demonstration materials and provide/assist with training/demonstrations in one-on-one, group, or classroom environment as needed
Required Skills and Experience:
Must have
solid “hands-on” experience with soliciting requirements and user stories
and know the progression in building requirements with the customer and their workflows.
Bachelor's Degree or higher in technology-related field or relevant experience in implementing software in the Health industry
4 or more years of experience as a Business Analyst.
Understanding of business analysis principles, processes, techniques, and workflows.
Ability to develop and prepare use cases, functional specifications, and technical requirements.
Ability to understand and represent the needs of the end user in a software development environment.
Strong Microsoft Office skills (Word, Excel, PowerPoint, Visio).
Excellent written and verbal communications.
Strong consultative and advisory skills.
Location: Remote
Status: Full time with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$91k-118k yearly est. 11d ago
SQL Server and ETL/Migration Developer (Remote)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a database developer who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Position Overview
We are seeking an experienced SQL Server and ETL/Migration Developer to join our agile development team. This role focuses on designing reliable database solutions, developing data integration processes, and collaborating across technical and business teams to deliver high-quality data systems that drive organizational decision-making.
Primary Responsibilities
Database Design and Administration Coordinate with the Development Manager and System Administrators to design stable, reliable, and scalable databases that meet business requirements. Modify and enhance existing databases to support evolving application needs and performance demands. Implement recovery tactics and database security measures to protect data integrity and ensure business continuity.
Data Integration and ETL Development Develop and maintain ETL processes that extract, transform, and load data across various systems and platforms. Create efficient data pipelines that ensure accurate and timely information flow to support analytics and reporting needs. Optimize SQL queries, stored procedures, and database objects for performance and reliability.
Collaboration and Best Practices Work closely with software developers to establish and enforce best practices for database storage, organization, and data architecture. Interface effectively between business groups and IT teams to translate requirements into technical solutions. Participate in code reviews, architectural discussions, and technical planning sessions to ensure quality and consistency.
Performance Monitoring and Optimization Support the development of KPIs to evaluate and monitor database performance metrics. Analyze system performance and recommend optimizations to improve efficiency and scalability. Evaluate current and emerging database products and services, making recommendations for improvements or new implementations.
Agile Development Participation Work within an Agile/Scrum product development process, participating in sprints, stand-ups, and planning sessions. Break down complex database initiatives into manageable tasks that align with sprint goals. Collaborate with cross-functional teams to deliver iterative improvements and new features.
Documentation and Support Develop comprehensive technical and functional documentation that complies with audit requirements. Create user guides and training materials to support database users at all organizational levels. Respond to support requests, troubleshoot bugs and issues, and provide timely resolutions to maintain system reliability.
Continuous Improvement Apply best engineering practices including architectural paradigms, branching strategies, task management, and thorough testing. Contribute to the team's technical growth through knowledge sharing and mentorship. Demonstrate strong critical thinking and problem-solving skills with a proactive "make it happen" attitude.
Required Skills and Qualifications
Experience and Education
5+ years of experience as a Database Developer
Bachelor's degree in Management Information Systems, Computer Science/Engineering, or related discipline (4+ years of direct industry experience may be substituted)
Technical Expertise
Proficient in SQL and SQL Server development
Knowledge of database recovery tactics and security protocols
Understanding of best engineering practices in agile software development
Experience with code reviews, version control (branching), task management, documentation, and testing
Professional Skills
Strong interpersonal skills with proven ability to interface effectively between business groups and IT teams
Excellent critical thinking and problem-solving abilities
Self-motivated with a "make it happen" attitude and ability to work independently
Experience working in Agile/Scrum environments
Location: Remote
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
$67k-83k yearly est. 29d ago
Provider Enrollment Account Manager
Emds, Inc. 4.3
Remote job
Create the future of e-health together with us by becoming a Provider Enrollment Account Manager
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Serve as single-point-of-contact to the clients and is accountable and responsive to what may be needed.
Compiles and maintains current and accurate data for all providers.
Complete Statewide credentialing/recredentialing applications to add providers to commercial payers, Medicare, and Medicaid.
Complete revalidation requests issued by government payers.
Monitors applications end-to-end process and follows up as needed.
Train and manage Enrollment Specialists (if applicable).
Reconcile provider enrollment data and/or payor rosters as needed.
Maintain the internal provider database to ensure all information is accurate and updated accordingly.
Your Qualification:
Minimum of 3 years of provider enrollment experience.
Understanding and knowledge of the credentialing and provider enrollment process.
Excellent multi-tasking, prioritizing, and time management skills.
Excellent customer service skills; communicates clearly and effectively.
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
Good aptitude for self-sufficiency with the ability to work both independently and with others with minimal supervision.
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
$62k-108k yearly est. Auto-Apply 60d+ ago
FP&A Financial Analyst
Model N 4.7
Remote job
Model N is seeking a detail-oriented and motivated Financial Analyst to join our FP&A team. This position will initially support our finance team in critical expense planning activities, with the opportunity to grow into leading expense planning for specific business groups. You will partner with key stakeholders to deliver financial insights and support critical business decisions through expense analysis, workforce planning, and operational reporting. You will work closely with Accounting, Talent Acquisition, and cross-functional business teams to drive financial accuracy and business performance.This is a great opportunity for someone looking to deepen their experience in FP&A while building toward expense planning leadership in a high-impact, collaborative finance function.Responsibilities
Support expense planning and forecasting by partnering with the finance team to build financial models, conduct variance analysis, and develop expertise toward independent ownership of specific business group planning.
Manage workforce and vendor spend analysis including headcount tracking, contractor costs, and purchase request workflows, coordinating with cross-functional teams to align investments with business objectives.
Drive monthly financial operations and reporting by gathering actuals, preparing accruals, maintaining planning systems (Adaptive Insights), and building analytical tools that support strategic decision-making.
Partner with stakeholders across the organization to deliver financial insights, support budget preparation, and build relationships that will facilitate future expense planning leadership responsibilities.
Qualifications
BA/BS Degree in Finance, Accounting, Business Admin, or similar discipline with analytical bias.
2-5 years of financial analysis experience or a related field.
Experience in technology industry, preferably SaaS or other subscription models, a plus.
Technical: Experience with Excel and PowerPoint, Adaptive Insights, NetSuite, Salesforce, Power BI and OpenAir a plus.
Initiative: Self-starter with the ability to work independently and manage tasks with minimal supervision.
Communication: you are great at effectively working with and communicating to senior leadership and cross-functional teams.
Time management: you can re-prioritize at a moment's notice based on shifting business needs.
Accuracy: you strive for excellence and have great attention to detail.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate's relevant experience, education and/or certifications, location, training, and other skills. Positions are eligible to participate in either our employee bonus program or commission payments, depending on the nature of the role. Model N employees have the opportunity to become Model N shareholders through our employee stock purchase plan. Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more. The base salary for this position will be $64,400 - $70,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
#LI-MN1
About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world's leading companies across more than 120 countries. For more information, visit *************** Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference ********************************************* for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ************************************************************
$64.4k-70k yearly Auto-Apply 26d ago
Field Sales Executive
Emds, Inc. 4.3
Remote job
Create the future of e-health together with us by becoming a Field Sales Executive
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
The primary focus of this role is to sell our suite of EHR/PM/LIS and RCM Services directly into the Ambulatory Physician Practice space.
Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects for the region.
Responsible for building the sales pipeline, including lead generation, discovery, and qualification. Also responsible for managing the entire sales cycle from identifying potential business opportunities to closing deals.
Perform sales demos and negotiate deals to secure new business.
Maintain relevant information in SAP and other relevant systems to ensure accurate tracking and reporting.
Your Qualification:
Minimum Bachelor's degree in business, marketing, or equivalent experience in business or sales management.
Minimum of one years' experience in a software sales environment.
Knowledge of the Healthcare or IT Industry.
Demonstrated history of success in the past two years (e.g. meeting quota) for selling healthcare software and effectively produced sales over a sustained period.
Familiarity of current overall trends in the business sector, customer's specific business goals, strategy, financials and challenges while maintaining high quality.
Must have the ability to pay attention to detail and to work independently.
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
$52k-75k yearly est. Auto-Apply 60d+ ago
Senior Database Administrator II
Anthology 4.7
Remote job
Bangalore or Chennai, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Anthology is looking for a qualified candidate to join our Cloud Services Database Administration team. The Cloud Services team is responsible for delivering high-availability, Software-as-a-Service (SaaS) solutions to our customers. The team supports this mission by delivering highly available, secure, and performant databases for our applications. The candidate will work, primarily, as a Senior SQL Server and PostgreSQL database administrator in a mixture of hosting environments including self-hosted physical and virtual machines as well as cloud-based infrastructure on Azure and Amazon Web Services. The successful candidate will have experience across all the normal database administration activities in both hosted and cloud environments. Ideal candidates will also have experience in advanced areas like replication, high availability, reporting, and scripting skills.
Primary responsibilities will include:
Deploying new database systems and ancillary services including design, layout, configuration, and tuning
Monitoring existing database systems for availability, performance, and scalability
Maintaining database security ensuring appropriate levels of access are maintained, backups are being taken according to established guidelines, and that backups are periodically tested to ensure recoverability
Troubleshooting issues impacting the availability, stability, and performance of our databases at scale. This includes not only the database engine but the operating system it is running on and the SQL it is running as well
Understanding the query profiling infrastructure, execution statistics, and execution plans
Analyzing, understanding, and editing database objects, code, and scripts
Documenting databases, database processes and procedures, as well as changes and incidents
Collaborating with other database administrators as well as internal teams and external clients on issues, projects, initiatives, etc.
Developing and maintaining an in-depth understanding of the application infrastructure, functionality, and overall systems design as it relates to the databases
This role requires the willingness to work 5 days per week including shifts (morning/afternoon/night), weekends and off-shift/on-call as needed
The Candidate:
Required skills/qualifications:
At least 7 years of experience administering all aspects of SQL Server and PostgreSQL databases including installation, configuration, deployment, and general administration of the database engine, creating and maintaining databases and database objects (logical and physical), performance tuning, optimization, networking, and security
Experience with virtualization including Microsoft Azure Cloud and Amazon Web Services
Basic knowledge of the Windows operating system and how it interacts with the database
Database scripting skills. Ability to read, analyze and write Transact-SQL
System scripting skills. Ability to read, analyze and write batch files and PowerShell scripts
Deep expertise in troubleshooting slow-running queries, optimizing indexes, analyzing execution plans, and improving database performance at scale.
Provide Backup and Recovery
Strong understanding of database security models, encryption, and auditing practices to meet organizational and compliance standards.
Experience with SQL Server replication types and the services that support them (Change Tracking, Change Data Capture, etc.)
Experience designing, configuring, and testing database standard and high availability models
Experience with reporting services including SQL Server Reporting Service (SSRS), Analysis Service, and PowerBI
Ability to participate in code walkthroughs and review database migrations
Ability to lead DB modernization projects, mentor junior DBAs, engage with development teams for schema reviews, and work closely with cloud/infrastructure teams to ensure performance and scalability.
Ability to review planned changes to database objects with an eye towards maintaining data integrity (implementation of primary keys, necessary foreign-key constraints, etc.), performance (indexes, index types, partitioning, etc.), and storage utilization and growth
Fluency in written and spoken English
Preferred skills and qualifications:
Azure SQL and SQL Managed Instance
Windows and Linux operating systems (any flavor)
Other relational databases (Oracle, MySQL, PostgreSQL, etc.)
Non-relational databases (MongoDB, Cassandra, etc.)
Other scripting languages (Bash, Python, Rust, Go, etc.)
Microsoft DP-300 Certification
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$88k-110k yearly est. Auto-Apply 60d+ ago
Implementation Consultant II
Anthology 4.7
Remote job
Bangalore, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Primary responsibilities will include:
Troubleshooting and Issue Resolution:
Diagnosing and resolving complex technical issues related to SIS and CRM customizations and integrations
Analyzing error logs, system logs, and other relevant data to identify root causes of problems
Implementing effective solutions to address reported issues
Upgrade Planning and Execution:
Collaborating with customers and internal teams within organization to assess the impact of software upgrades on customizations and integrations
Developing comprehensive upgrade plans, including testing strategies and risk mitigation measures
Executing upgrade processes, ensuring minimal disruption to customer operations post upgrade
Post-Upgrade Recertification:
Thoroughly testing customizations and integrations to verify functionality and performance post-upgrade
Identifying and addressing any issues arising from the upgrade process in the customizations and integrations
Documenting and communicating the outcomes of recertification activities to customers
Knowledge Base Management:
Contributing to and maintaining a comprehensive knowledge base of troubleshooting techniques, best practices, and common issues
Sharing knowledge and expertise with the support team to improve overall efficiency and problem-solving capabilities
Customer Communication:
Effectively communicating with customers regarding issue status, resolution timelines, and potential impacts
Providing clear and concise explanations of technical issues in a non-technical manner
Building strong relationships with customers, fostering trust and collaboration
The Candidate:
Required skills/qualifications:
At least 2 years of experience in technical support or implementation roles, preferably in the education or software industry
Strong understanding of Campusnexus CRM and Anthology Student, including customizations and integrations
Proficiency in SQL and other relevant scripting languages
Experience with troubleshooting complex technical issues
Excellent problem-solving and analytical skills
Strong written and oral communication skills
Ability to work independently and as part of a team
A customer-centric approach and a commitment to providing excellent support
Fluency in written and spoken English
Preferred skills/qualifications:
Understanding of integration between CampusNexus CRM and Anthology Student
Understanding of Anthology Student integration with Learning Management Systems
Experience in ticketing tool Salesforce - Service Console
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$53k-73k yearly est. Auto-Apply 60d+ ago
Senior Application Consultant
Anthology 4.7
Remote job
Application Consultant, Sr
Bangalore, India
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
As a Senior Application Consultant at Anthology, you will leverage your expertise in the Anthology Reach and Raise products and your customer service skills to provide valuable consulting services to our clients. You will also be responsible for delivering and coordinating Anthology Reach/Raise Application Administration services, which are based on Microsoft D365 CRM. In this role, you will work independently to understand client needs, provide solutions, and lead client engagements to drive positive outcomes. With a focus on client satisfaction and effective problem-solving, you will play a vital role in ensuring the success of our clients' implementations and ongoing operations.
Primary responsibilities will include:
Serving as the primary customer contact relative to service delivery needs and Management
Understanding customer business objectives and managing service delivery expectations
Facilitating and coordinating customer and internal stakeholder communication
Serving as the Application Administrator and a Subject Matter Expert for Anthology Reach and Raise products.
Configuring, integrating and developing Anthology Reach and Raise business solutions
Assisting business owners in translating concepts and requests to written requirement
Providing problem resolution for end users, including research on various data and reporting issues, collaborates to gain input on potential solutions
Recommending system configurations and proposes business solutions where appropriate
Developing, coordinating, and implementing plans to test processes during system/process development including quality assurance testing
Evaluating upcoming Microsoft Dynamics 365 CRM and Anthology Reach/Raise releases and recommending the use of new features
Communicating the status of releases, major projects, and ongoing Anthology activities to relevant stakeholders
Performing ad-hoc system training as needed
Driving escalated Product support tickets to resolution by coordinating with appropriate internal teams
Participate in training and development opportunities to enhance knowledge of the Anthology Reach and Raise products and consulting practices
Document client interactions, solutions provided, and relevant information to support project documentation and knowledge sharing
Contribute to process improvement initiatives to enhance the efficiency and effectiveness of client engagements
Create and update Salesforce cases for activity management.
Follow existing initiative plans or templates, contribute to and coordinate weekly activity reports and communication
Submits weekly Timecards according to company policy
This role requires occasional travel
The Candidate:
Required skills/qualifications:
Bachelor's degree in Computer Science, Engineering, Business Administration, Finance or other related field
5-8 years of experience working with Microsoft Dynamics
Experience with MS SQL Server scripting or building SSIS packages
Power Platform experience (PowerApps, Power BI, Power Automate)
Strong communication and interpersonal skills
Executive/Senior Management communication experience
Demonstrating strong analytical and logical thinking skills
Ability to work independently and with cross-functional global teams
Ability to thrive in a fast-paced environment and have a positive attitude
Ability to manage and prioritize multiple tasks
Ability to learn and adapt quickly to working with new technologies
Excellent troubleshooting and problem-solving skills
Excellent written and oral communication skills
Proven effective listening skills required
Able to influence, negotiate, and build consensus
Fluency in written and spoken English
Preferred skills/qualifications:
Technical support or System administration experience
Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions or other CRM software to solve complex business problems
Experience working with Microsoft Dynamics 365 (CRM) and Power Platform or other CRM software
Experience with MS SSRS and Power BI
Microsoft Power Platform + Dynamics 365 Core certification
Higher Education industry experience
Knowledge of MS Dynamics HigherEd Accelerator
Experience with HTML and Java Script
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$75k-93k yearly est. Auto-Apply 60d+ ago
Associate Product Manager
Model N 4.7
Remote job
As an Associate Product Manager, you will play a key role on a team that is charged with a product line contribution. This extends from evolution of Model N extensive product portfolio to developing new products for Life Sciences companies. You will be part of a dynamic team that builds products from existing ideas and helps to develop new ideas based on internal and external stakeholder engagement. To make this vision a reality, you must possess a unique blend of business and technical savvy, dive, curiosity and aptitude for learning. You must enjoy engaging with customers and colleagues to conduct requirements discovery and seek solutions to business challenges, spending time on the details and be very detail oriented in your work. A key attribute of a Associate Product Manager is your ability to communicate with all areas of the company. You will be part of the team that works with engineering counterparts to define product release requirements. You will assist the team in providing input into marketing and sales around product positioning, key benefits, and target customers. You will learn your subject matter and product area as you strive to become an internal expert for your product offering. This role is primarily remote, with occasional travel required for team meetings or project needs. The role reports to the Director of Product Management, ensuring clear alignment with organizational goals and priorities.
Responsibilities:
· Learn and continue to enhance vertical domain knowledge for your assigned product area· Support your Product Line team leader, participate in customer meetings, gather true customer and prospect requirements, follow up on customer needs meticulously Act as a champion for the customer, consistently advocating for their needs throughout the product development lifecycle to ensure solutions deliver meaningful value and address real-world challenges.· Collaborate effectively with internal stakeholders and subject matter experts to devise innovative solutions· Develop User Journeys, Story Maps, User Stories and Non-Functional requirements to articulate business needs· Maintain and continuously groom the backlog for your assigned product.· Participate in finalizing the release scope for your assigned products, including preparing release communications for all stakeholders· Assist in development of business scenarios for testing, conduct documentation reviews, contribute to internal training, and assist with customer demonstrations.· Strive to become an expert on your product!
Qualifications:· Bachelor's degree in information systems or computer science (or a similar degree)· Up to 3 years of total experience in the software industry, or a role with emphasis on business intelligence report development, analytics or data management (or similar combination of internships and relevant course work)· Strong analytical skills, creative problem solving, and resourcefulness· Strong verbal and written communication skills and polished presentation skills· Demonstrated exceptional time management skills· Strong collaboration skills, adaptability, and resilience, enabling successful teamwork and effective navigation of a dynamic, fast-paced environment.· Given the remote nature of the position, the candidate must be familiar with collaboration tools such as Microsoft Teams. · Preferred functional and business skills: - Experience gathering functional requirements for software application development - Experience in developing test cases for B2B software applications - Prior exposure to Life Sciences or Health Insurance industry - Prior experience with finance-related software in a Business Analyst or similar role (e.g., ERP software, FP&A, Accounts Payable, Order Management)· Preferred technical skills: - Extensive familiarity with Excel (e.g., complex formulas, pivot tables) - General understanding of relational, OLAP and No-SQL databases - Basic SQL or Python or VBA skills for data analysis - Exposure to analytics tools such as Tableau, Cognos, Looker, Jaspersoft or similar - JIRA or similar portfolio management tools - Possess basic understanding of UI/UX skills to guide user-centric design decisions, - Awareness of current AI technologies and how they can be applied in software development. - Product Management and Agile experience, especially working in Scrum teams and engaging in various Agile ceremonies At Model N, your well-being and growth matter. That's why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:- Unlimited PTO for salaried employees - because flexibility fuels success- Comprehensive medical, dental, and vision coverage- Health Savings & Flexible Spending Accounts- 401(k) with company match to invest in your future- Volunteer Time Off (VTO) to give back to causes you care about- Life and pet insurance for peace of mind- Employee Assistance & Mental Health Programs- Charitable giving opportunities- Professional coaching and career development …and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate's relevant experience, education and/or certifications, location, training, and other skills.
The base salary for this position will be $60,000-$65,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
#LI-MN1
About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world's leading companies across more than 120 countries. For more information, visit *************** Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference ********************************************* for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ************************************************************
$60k-65k yearly Auto-Apply 21d ago
Solutions Architect (Remote)
Fei.com, Inc. 4.4
Remote or Columbia, MD job
Job Description
At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a solutions architect who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
Position overview:
FEI is looking for a Solutions Architect with exceptional technical leadership skills and expertise in designing complex, integrated solutions across multiple domains. Our Solutions Architect will lead cross-system architecture initiatives, establish and influence technical standards across the organization, and guide multiple development teams toward cohesive technical solutions. This role requires someone who can see the big picture across business domains while ensuring individual systems work together seamlessly in our .NET and AWS serverless environment.
Responsibilities:
Design and architect integrated solutions that span multiple business domains and systems, ensuring seamless data flow and system interoperability
Establish and evangelize technical standards, patterns, and best practices across development teams and projects
Lead architectural reviews and decision-making processes for complex, multi-team initiatives
Collaborate with business stakeholders to understand enterprise-wide requirements and translate them into comprehensive technical strategies
Guide and mentor Software Architects and development teams on cross-system integration approaches and architectural patterns
Design and oversee implementation of enterprise integration patterns, APIs, and data exchange mechanisms
Lead evaluation and selection of technology platforms, frameworks, and tools that impact multiple systems
Create and maintain enterprise-level architectural documentation, including solution blueprints, integration diagrams, and technical roadmaps
Participate in strategic technology planning and provide input on organizational technical direction
Drive resolution of complex technical issues that span multiple systems or require architectural changes
Champion adoption of Domain Driven Design principles across domain boundaries and system integration points
Lead initiatives to reduce technical debt and improve system maintainability across the technology portfolio
Represent technical architecture in client meetings and stakeholder discussions
Required Experience:
Proven ability to design integrated solutions across multiple business domains with complex system interdependencies
Advanced expertise in .NET development with demonstrated experience architecting enterprise-scale, multi-system solutions
Extensive experience with AWS serverless technologies and designing distributed systems using Lambda, API Gateway, DynamoDB, S3, EventBridge, and other AWS services
Demonstrated ability to establish and influence technical standards across development teams and projects
Strong experience leading architectural decision-making for complex, multi-team initiatives
Deep understanding of enterprise integration patterns, API design, and microservices architecture
Proven track record of mentoring architects and senior developers on complex technical challenges
Experience with Domain Driven Design (DDD) applied to multi-domain system integration and bounded context management
Expertise with Test Driven Development (TDD) and establishing testing strategies across integrated systems
Demonstrated ability to communicate complex technical concepts to diverse audiences including executives and non-technical stakeholders
Experience with event-driven architecture and designing loosely coupled, resilient distributed systems
Strong background in database design and data architecture across multiple persistence technologies
Preferred Experience:
Experience in healthcare, government, or highly regulated industries with complex compliance requirements
Knowledge of HIPAA, FedRAMP, or other compliance frameworks at an enterprise level
Experience with Infrastructure as Code and automating deployment of complex, multi-system solutions
Background in enterprise architecture frameworks (TOGAF, Zachman, etc.)
Experience with advanced AWS services (Step Functions, AppSync, Cognito, Systems Manager, etc.)
Knowledge of data integration patterns and experience with ETL/ELT processes
Experience with performance optimization and scalability planning for enterprise systems
Background in Agile/SAFe methodologies and leading architecture in scaled agile environments
Location: Remote
Status: Full-time position with full company benefits.
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
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