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We are looking for a driven, hard-working, and trusted Senior HR Representative to join our team! As a member of the Tyler HR team, this position will play a key role in driving our culture and implementing practices and objectives that will support our employee-oriented, high performing environment. We are looking for someone to be onsite in our Herndon, VA office location and work a hybrid arrangement 3 days a week in the office. Responsibilities Build and maintain credible and trusting relationships with team members, managers, and leadership Manage and resolve complex employee relations issues Counsel team members and managers on HR policies and procedures to ensure fair and equitable treatment of all team members Conduct employee investigations of all complexities Responsible for employee accommodation requests and may provide consultation on complex requests requiring creative solutions Participate in onboarding new hires including new hire orientation Responsible for performance management activities such as performance evaluation process, performance improvement process and terminations Partner with divisional HR leader to assist with talent strategy, retention, and succession planning Support learning and development programs and initiatives and partner with the Talent Development team to identify, create and facilitate programs to support team member development Conduct and/or analyze exit surveys and interviews, and provide trends, insights and recommendations to managers Partner with HR leader in the execution of employee engagement survey Analyze surveys and other employment data to identify trends and provide recommendations to HR leadership; serve as an advocate for a positive team member experience Provide guidance to managers regarding base and variable compensation decisions and pay equity; partners with HR leadership to develop and maintain incentive plans; may be responsible for the administration of the divisional annual compensation process Work with HRIS team to ensure the HR system is accurate and up to date, and support managers with manager self-service in my Tyler (UKG) Leads and collaborates on various HR projects and initiatives; provides input for process improvement and efficiencies Assist with the division's immigration processes (H-1B, PERM, Change of Employer) Model Tyler's Mission, Vision, and Values and mentor team members to do the same Maintain confidentiality while working with highly sensitive information Ability to support international employees in partnership with Country HR team Other Responsibilities Assigned by Manager Some Travel May be Required Qualifications Bachelor's degree in Human Resources Management or related field preferred Minimum of 5 years of HR experience PHR or SHRM-CP preferred Advanced knowledge of applicable federal, state, and local labor laws and regulations Demonstrate strong interpersonal, communication, and organization skills, including the ability to multi-task and present to a variety of audiences including Senior Leadership Proficient computer skills in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint Self-starter, proactive, demonstrates sense of urgency and results-oriented Working knowledge in each of the functional areas: employee engagement, talent acquisition, performance management, compensation and benefits, and workforce development

United States Pay is $12/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. The Opportunity: Position responsibilities: Answering customer inquiries via phone, chat, and other electronic methods Responding to customer requests for product information and assistance Assisting customers with complaints and billing inquiries Resolving customer service issues in a timely and professional manner Utilizing computer technology to handle a high volume of calls Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction Adhering to call script and call center policies Compiling reports Managing customer interactions using provided Amazon Web Services (AWS) tools The Candidate: Required skills/qualifications: High School diploma or equivalent combination of education and experience Must be at least 18 years old A stable history of employment Willing to accept a temporary assignment Must be able to work full time, 40 hours a week Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift Experience using internet-based browsers such as Chrome, Firefox, Safari Ability to accurately type at least 25 wpm Excellent oral and written communication skills Proficiency in MS Office computer applications, including Word and Excel Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above) Must reside within an approved state* Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service) 40 Mbps Download 20 Mbps Upload 100ms Ping or less Jitter: 40 MS or less Wi-Fi Connection is permitted The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Create the future of e-health together with us by becoming a Field Sales Executive At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: The primary focus of this role is to sell our suite of EHR/PM/LIS and RCM Services directly into the Ambulatory Physician Practice space. Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects for the region. Responsible for building the sales pipeline, including lead generation, discovery, and qualification. Also responsible for managing the entire sales cycle from identifying potential business opportunities to closing deals. Perform sales demos and negotiate deals to secure new business. Maintain relevant information in SAP and other relevant systems to ensure accurate tracking and reporting. Your Qualification: Minimum Bachelor's degree in business, marketing, or equivalent experience in business or sales management. Minimum of one years' experience in a software sales environment. Knowledge of the Healthcare or IT Industry. Demonstrated history of success in the past two years (e.g. meeting quota) for selling healthcare software and effectively produced sales over a sustained period. Familiarity of current overall trends in the business sector, customer's specific business goals, strategy, financials and challenges while maintaining high quality. Must have the ability to pay attention to detail and to work independently. What you can expect from us: Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health. Communities: At CGM the people and diversity are in the center of our attention. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Become part of a significant mission. Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey

Customer Success Manager Remote - US The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** The Enterprise Customer Success Manager (CSM) will focus on understanding our customers' strategic and tactical goals and working across the Anthology organization to ensure our solutions are best supporting our customers' realization of those goals. Furthermore, the Enterprise CSM will primarily be responsible for customers with Anthology solutions associated with the Operations pillar of the company, which include Anthology's Enterprise Resource Planning solutions such as Anthology Student and Finance. The ideal candidate must be passionate about driving success for our customers. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint of the organization to achieve greater perceived ROI in the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. In this role, you will learn how to effectively communicate with customers, building strategic success plans that align to their outcomes and critical business needs; address escalations in a proactive manner; as well as work both pre-emptively and proactively to identify and mitigate potential issues and risks before they escalate. Furthermore, you will learn how to work collaboratively within the organization and among customers to present proposed resolutions to issues in a manner that is thoughtful, strategic, and repeatable. Primary responsibilities will include: Helping our customers maximize their investment in Anthology Enterprise solutions and keeping our customers informed and up to date about solutions and services Owning customer issues and helping to ensure the issues are resolved quickly and with a high level of customer satisfaction Identifying upsell and cross-sell opportunities, working with Regional Sales Managers to position and deliver new products and solutions Managing customer accounts within an assigned geographical region Meeting with new and prospective customers and developing a complete understanding of their business goals and objectives This position requires 50-75% travel The Candidate: Required skills/qualifications: Bachelor's degree or equivalent work experience At least 4 years of experience in account management, customer success management, or sales Ability to connect and form relationships at multiple levels, including the executive/C-Suite level of an institution or organization Ability to work in a collaborative environment Excellent communication and presentation skills Self-motivated with a desire to succeed Flexible and able to adapt to change Ability to multi-task and prioritize when working with multiple assigned clients Understanding of customer success and the higher education market Experience with Higher Education solutions Ability to work with sales organizations in a matrix-model as new products are being introduced and sold in various regions and for various functions or business units within an institution of higher learning Fluency in written and spoken English Preferred skills/qualifications: Higher education experience Enterprise software experience Pay range is $89,000 - $103,300/year depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Description Tyler Technologies' Herndon, VA office is currently looking to hire an experienced Cloud Architect with a strong background in AWS and EKS/Kubernetes to join our team. The ideal candidate will be responsible for designing, implementing, and managing our cloud infrastructure to support scalable, secure, and efficient solutions. You will play a critical role in driving our cloud strategy, ensuring that our infrastructure meets the current and future needs of our business. Preference is to work a hybrid schedule from our Herndon, VA office. Responsibilities Design and implement cloud solutions using AWS services, ensuring scalability, availability, and security. Architect and deploy Kubernetes clusters to support containerized applications, including monitoring, scaling, and updating. Collaborate with development teams to create and deploy microservices architectures and CI/CD pipelines. Conduct cloud readiness assessments and recommend improvements to existing architectures. Lead cloud migration projects, including cost analysis and optimization strategies. Develop and maintain infrastructure as code (IaC) using tools such as Terraform. Ensure compliance with industry standards and company policies regarding data security and privacy. Provide technical leadership and guidance on cloud best practices to the team. Stay updated with the latest trends and technologies in cloud computing and introduce innovative solutions to enhance our cloud capabilities Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in cloud architecture, with a strong focus on AWS. Solid experience with Kubernetes, including cluster management and orchestration. Proficient in infrastructure as code (IaC) tools like Terraform. Familiarity with CI/CD tools and processes. Knowledge of networking principles and security best practices in the cloud. Excellent problem-solving skills and ability to work in a dynamic and challenging environment. Strong communication and collaboration skills, with the ability to work effectively across teams. AWS Certified Solutions Architect and/or Kubernetes certification preferred. NIST SP 800-53 Rev5 experience preferred. #INDSS

Description We are seeking a Corporate Litigation Paralegal to join our team. While this role is ideally located in our Overland Park, KS office, we would be open for them to be in any of the larger Tyler office locations on a hybrid (2-3 days in office) arrangement. Responsibilities Monitor and manage the company's litigation portfolio, including tracking deadlines, budgets and outcomes. Prepare and review legal documents with attorney supervision. Research legal issues, regulations, legal articles and relevant supporting laws by using online and offline sources. File and organize legal pleadings, legal correspondence, discovery, briefs, appeals and other legal documents. Assist with investigations and the scheduling of interviews, meetings and depositions with internal client stakeholders. Maintain all records for each litigated case. Summarize interrogatories, testimonies and depositions. Manage litigation holds. Assist business with state, local and FCRA compliance with background checks. Provide guidance on state-specific laws pertaining to the production of personnel records. Assist with review of litigation pleadings, draft briefs and discovery responses. Conduct legal research and analysis to support the company's position in litigation. Assist with non-compete disputes. Collaborate with internal stakeholders, including other legal team members. Perform special tasks as needed, which may include but not limited to learning new computer applications, such as litigation management software and databases. Help create presentation slides to educate the company and employees on legal risks and compliance requirements. Continuously identify opportunities to improve and streamline processes and procedures within the legal department. Maintain confidentiality and handle sensitive information with integrity and professionalism. Embrace and uphold the company's culture and values. Qualifications Paralegal degree or certification required; bachelor's degree preferred. 10+ years of relevant paralegal commercial litigation experience with a law firm and/or in-house at a public company preferred. Proficiency with high aptitude with Microsoft programs and applications (Outlook, Word, Excel, PowerPoint, SharePoint, Teams), Adobe Acrobat, DocuSign and contract management systems. Excellent written and oral communication skills. Careful attention to detail and high quality of work product. Demonstrated ability to handle and prioritize multiple projects and meet deadlines. Ability to uphold the highest standards of discretion and confidentiality. Proactive, enthusiastic and innovative team member with a strong work ethic. Self-starter who takes initiative and develops new approaches when there is no precedence.

The Implementation Consultant is a valuable member of the Enterprise Jury team and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities. Implementation Consultants work with our solutions that help courts of all sizes better serve the public. By helping provide solutions that improve efficiencies, you can help serve our citizens. Responsibilities Evaluate client business procedures and provide recommendations to improve product and business efficiencies Reengineer and implement business processes around the usage of software applications Collaborate with colleagues and managers to design, implement and proactively manage a superior software experience for our clients. Host client-facing meetings to understand and document clients' business processes and configure applications based on business needs and accepted best practices Lead or facilitate configuration sprints, and identify opportunities for software enhancement Provide in-person and remote training for software applications to both new and existing customers. Create and maintain technical and business process documentation as business needs require Independently keep abreast of new functionality and learn new product modules, implementation methodologies, and court technology concepts. 5-30% travel is required Perform other job-related duties and responsibilities that may be assigned from time-to-time. Qualifications BS/BA degree in related field or equivalent experience is required. 2+ years experience of software implementation consulting or transferrable work with external clients preferred. Ability to work under pressure, in an ambiguous environment, and problem solve with a positive attitude. Familiarity and ease with computer systems and common software products. Strong problem-solving and execution skills. Excellent interpersonal skills including verbal and written communication skill, teamwork, strong attention to detail, and customer service skills. Exceptional presentation and communication skills. Must be self-motivated, proactive and able to work well under pressure Remote position available for internal candidates.

Description Our Implementation Consultant must be insanely curious about how organizations work and must seek to understand why people do what they do to get their jobs done. Implementation Consultants enjoy finding creative solutions that increase the value of final products so that end-users and stakeholders are delighted with the results. Implementation Consultants at Tyler Technologies must be able to employ the latest techniques in addition to time-tested analysis methodologies. They must be adept at elicitation practices such as interviews, document analysis, surveys, site visits, facilitated workgroups, and more. Additionally, they must be experts at requirements analysis and software lifecycle documentation, and able to craft business process descriptions to guide developers and satisfy end-user desires. Their abilities must extend to document findings in formats ranging from user stories to data mapping and workflow processes, concisely so that our technical team can turn them into reality in our Entellitrak framework. Implementation Consultants must have the confidence and ability to interact with clients and senior team members from various divisions, industries, and government organizations. At Tyler Technologies, we are looking for those who understand the challenges of translating business needs into technical reality. Potential team members with prior job titles ranging from business systems analyst, systems analyst, requirements engineer, process analyst, product manager, product owner, enterprise analyst, business architect, and management consultant may find themselves challenged and rewarded in an Implementation Consultant position at Tyler Technologies.Responsibilities Proactively communicate and collaborate with external customers and internal application engineers to analyze information needs and functional requirements, and deliver artifacts such as Requirements Documents and Specs Act as the project expert regarding requirements elicitation, requirements analysis, and management, documenting requirements for iterative development, and the communication of business needs Understanding the current state of the client organization while at the same time, tracking the vision of where a client organization wants to be (As is/to be) Develop that understanding to serve as a basis for the later identification of business needs and to define solutions that meet business needs, goals, or objectives Successfully engage in multiple initiatives simultaneously Work independently with end users to define concepts, and under the direction of project managers Serves as the conduit between the customer community and the software development team to achieve successful project functionality and produce outstanding custom platforms Represents Tyler in the most positive manner with prospective, former, and current clients, suppliers, and the community we serve Interacts effectively with a diverse group of staff, clients, and other customers of our services, learns and uses the operating practices of the department and Tyler Qualifications 3 to 5 years (or more) experience as a Business or Systems Analyst Strong understanding of the SDLC and Agile methodologies Extensive experience documenting software requirements and associated methodologies Solid analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements for platform development Excellent verbal and written communication skills and the ability to interact professionally with a diverse customer group, including executives, managers, and subject matter experts Able to create swim-lane diagrams and other process documentation Ability to manage multiple activities simultaneously Must have the ability to interact with clients and senior staff members from various organizations in the firm, industry, and government communities Experience with Case Management and Business Process Management solutions similar to Tyler's application platform Expert in OO Analysis and Design techniques Knowledge of relational database terminology, modeling, and design techniques 5+ years of experience aligning the needs of business units with the capabilities delivered by information technology Extensive experience facilitating formal JAD Sessions, or Other Requirements Discovery/Elicitation and Design workgroups Proficient in BPMN and UML, and able to perform BPR studies Able to connect the project's objectives with the organization's strategic goals Able to facilitate large groups of multidisciplinary participants to agree on common objectives using advanced facilitation techniques to brainstorm, reduce conflicts, and identify solutions Expert at eliciting the actual needs of stakeholders, not simply their expressed desires Must be able to obtain a U.S. Government Clearance - Public Trust or higher

Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** The GCOC Team Lead/Manager is responsible for defining, implementing and managing Global Cloud Operations Center functions, which continuously monitor real time cloud platform performance and taking actions to mitigate any risk to metrics and customer experience. Primary responsibilities will include: Owning the Alerts & Events management, Incident and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required Taking ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review Monitoring, controlling and supporting service delivery Ensuring systems, methodologies and procedures are in place and followed The Candidate: Required skills/qualifications: Bachelor's degree 5+ years in managing IT Infrastructure service delivery. Experience in managing 24x7 Command Center operations, Monitoring & Event management, KPI reporting, Outage communications and managing critical incidents Good communication skills in both English and Hindi. Knowledge of Service Management Tools, Microsoft Azure Basics and ITIL processes for Infrastructure Management. Client facing skills. Preferred skills/qualifications: Basic System Administration of Windows or Linux or Networking This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Description Tyler Technologies is looking for an experienced Cloud and DevOps Engineer to join a team directly supporting Augmented Field Platform. AFO (Augmented Field Operations) is a leading platform for AI driven Field Services Work in the Public Sector. You will work closely with our development and operations teams to automate processes, monitor system performance, and implement best practices for infrastructure as code. If you have a passion for AWS and want to be part of a collaborative team, we encourage you to apply.Responsibilities Proactively maintain, monitor, and validate performance of Tyler's AFO hosted application and environment for availability, performance, responsiveness, and resource allocation. Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions. Be responsible for developing and maintaining cloud-ready automation workflows and utilities to use throughout application deployment lifecycle. Ensure application reliability and resiliency by deploying and using the latest monitoring tools. Own technical problems from identification through resolution. Plan for capacity and future growth and expansion of the environment to accommodate projected client/end-user growth to ensure maximum availability and performance of the environment. Ensure recovery capabilities meet or exceed service level agreements. Troubleshoot hosted application issues including off-hours support during on-call rotations as needed. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. 4+ years of experience in AWS services (EC2, VPC, ELB, RDS, Route53, CloudWatch, S3, etc.), IAC tools (preferably Terraform), CI/CD platforms, and Realtime Monitoring systems (e.g., DataDog). 4+ years of experience in languages such as Python, Bash, or PowerShell. Experience with event driven Microservice Architectures Experience with Docker, Kubernetes, or other container technologies. Proven ability to work independently and collaboratively, solve complex problems, and lead with innovation and best practices. Excellent communication skills, both verbal and written. Must be able to obtain a US Government Clearance. Bonus Skills: AWS Certified Solutions Architect and/or Kubernetes certification. NIST SP 800-53 Rev5 experience preferred Experience with database tuning Security+ Certification and/or CISSP Certification

Senior Scrum Master Bangalore or Chennai, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Anthology's Student Development team focuses on using both industry standards and cutting-edge technologies to develop innovative solutions that are essential to our user's success. As Senior Scrum Master, you will serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. You will coach the team on the appropriate Agile methodology focused on predictable, quality delivery, and driving continuous improvement of the team. You'll facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team. Primary responsibilities will include: Serving as Senior Scrum Master for two or more Scrum teams of moderate complexity Assessing Agile maturity within immediate Scrum teams Facilitating Scrum ceremonies and providing coaching to further improve Agile maturity of teams via daily Scrum, retrospectives, sprint planning, and demonstrations Ensuring team maintains focus on quality and continuous delivery of business value Helping team proactively identify impediments and consistently recommending solutions to remove impediments Coaching the team through SAFe ceremonies like Program Increment (PI) planning and Inspect and Adapt workshops Representing the team(s) in regular Scrum of Scrums (S2) meetings and clearly communicating team accomplishments, impediments, and dependencies as part of an Agile Release Train (ART) Acting as an influencer by implementing Agile processes, practices, principles, and values; helping team and organization to improve collaboration and self-organization Demonstrating the ability to balance data with other factors when making decisions Utilizing team feedback, analyzing data, and reporting on team factors such as quality, delivery rate, throughput, productivity, and velocity Identifying process inefficiencies and facilitating discussions for solutions The Candidate: Required skills/qualifications: Bachelor's degree or related work experience 5-8 years of Agile or other related experience Familiarity with and enthusiasm for Agile practices Familiarity with scaling Agile, particularly with using the Scaled Agile Framework (SAFe) Excellent communication skills Ability to pay accurate and precise attention to detail Ability to build strong interpersonal relationships with the Scrum team and stakeholders Comfort working with multiple, globally distributed teams, both in-house and remote Fluency in written and spoken English Preferred skills/qualifications: Scrum Alliance CSM or PMI's Agile Certified Professional SAFe5 Agilist or SAFe5 Practitioner or other SAFe certifications This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Business Development Specialist II Remote - United States The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Anthology delivers innovative technology solutions that help institutions and learners achieve their goals. As a Business Development Specialist II, you will play a critical role in supporting our go-to-market strategy by driving early-stage engagement, developing sales pipeline, and coordinating demonstrations for key products. Primary responsibilities will include: Discovery Call & Demo Coordination (Non-Blackboard/Reach Solutions) Managing the front end of the sales cycle for Anthology Premium solutions, such as Engage, Ally, Evaluate, Planning, and Outcomes Participating in and conduct discovery calls and take detailed notes during needs analysis Submitting Solution Engineer (SE) requests based on client context and objectives Scheduling product demonstrations and ensure internal alignment across teams Helping maintain consistent CRM accuracy for these early-stage opportunities Pipeline Development for Blackboard and Reach Executing outbound prospecting and lead qualification to build pipeline for Net New Blackboard and Reach opportunities Conducting outreach to target high-potential institutions and key decision-makers, as identified by Regional Sales Managers (RSMs), Strategic Consultants, or Product Management Collaborating with Regional Sales Managers to align efforts with strategic growth priorities. Tracking outreach results and surface qualified leads for deeper engagement. Targeted Outreach for Engage and Ally Proactively pursuing new conversations for Engage and Ally, with a focus on departments likely to benefit most from these solutions. Leveraging messaging that reinforces Anthology's market leadership and counters competitive pressures. Partnering with marketing and sales to deploy campaigns and track performance. Processing Transactions Processing fulfillment of certain point solutions, such as Portfolio, Encompass and Engage add-ons, or services requests to provide clients with additional requirements for these products and services. The Candidate: Required skills/qualifications: 1-2 years of experience in sales development, business development, or lead generation role-preferably in SaaS or EdTech. Strong verbal and written communication skills. Comfortable with outbound prospecting and coordinating complex schedules. Highly organized, results oriented, and proactive with attention to detail. A collaborative mindset and ability to support multiple sales reps concurrently. A solid team player. Experience with CRM tools (Salesforce preferred). Preferred skills/qualifications: Familiarity with higher education processes and the technology landscape that supports higher education. Understanding of the sales cycle for SaaS-based education solutions. Pay range is $71,900- $85,000/year depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** This role focuses on Anthology's LMS, Blackboard, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. It's a solution that's continuously evolving to meet users' needs and we're looking for someone who can play an integral role in the success of the Customer Support team within this specific product line. Our Customer Support team has a proven track record of delivering high quality technical support to our customer base. As a Client Support Engineer on this team, you will be responsible for providing multi-level troubleshooting and technical support to Tier 1 Technical Support Engineers via phone and email. You will work closely with new and existing external customers on more complex technical issues as well as interface between customers and Product Development, Engineering, and third-party vendors. You will collaborate with Product Development and Implementation teams to resolve customer issues by providing fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues, bug tracking, and resolution. Additionally, you will draft, review, and issue product bugs/fixes into the Knowledge Base Open Case using a customer ticket tracking system. In this role you will also represent the Customer Support department in various product meetings and reviews with both internal product management teams and external customers. You will manage the technical contributions of other engineers assigned to the project and provide cross-training to other Client Support Engineers. The Candidate: Required skills/qualifications: Familiarity with programming in an object-oriented language, preferably Java Light experience with multiple computer operating systems like UNIX/Linux and Windows Light experience configuring multi-node environments that run enterprise-level applications Ability to configure and maintain a load balanced environment Understanding of overall application server maintenance including operating system installs and upgrades Familiarity with data structures and analysis and design of algorithms Working knowledge of software engineering principles, database design, and web application development (preferably in Java/JEE) Excellent analytical and problem-solving skills Solid oral and written communication skills and ability to work well in a team environment Fluency in written and spoken English at CEF B2 level or above Preferred skills/qualifications: Knowledge of data networking including routers, configuration, and operation UNIX and Windows NT administration skills Basic knowledge of web technologies like HTML, CSS, JavaScript, and HTTP Knowledge of Struts, Tomcat, and Weblogic This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Field Marketing Manager Hybrid - Brno, Czech Republic The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** We are seeking a dynamic and results-driven Field Marketing Manager to join our global marketing team. This role will focus on driving marketing strategies and initiatives across the European Region. This is a highly collaborative and strategic position that requires a blend of creativity, analytical skills, and innovation to engage customers, prospects, and stakeholders effectively. This role is ideal for a strategic and results-driven marketing professional who excels in developing multi-channel marketing programs that enhance brand awareness and drive demand. You will be responsible for creating, managing, and executing field marketing initiatives that align with business goals and drive revenue growth. Primary responsibilities will include: Developing and executing comprehensive field marketing strategies that cater to the unique needs of the European Region. Creating targeted multi-channel campaigns to drive lead generation, brand awareness, and foster customer engagement, ensuring alignment with regional sales objectives and overall company goals Designing and deploying innovative, data-driven campaigns, including virtual and in-person events, digital programs, and account-based marketing (ABM) initiatives. Measuring and optimizing for maximum ROI and engagement Collaborating closely with the sales team to develop and execute account-based field marketing programs. Ensuring marketing initiatives support sales objectives, including providing sales enablement tools and resources Tracking and analyzing performance metrics to assess the effectiveness of campaigns and partnerships, adjusting strategies as needed Planning and executing regional events, both virtual and in-person, targeting the relevant personas that are thought provoking and innovative. Partnering with alliances and internal teams to deliver impactful events that drive brand awareness, generate leads, and accelerate pipeline Collaborating with content and product marketing teams to develop high-quality assets, including whitepapers, case studies, blogs, and webinars, demonstrating the benefits of our solutions Positioning the company as a thought leader in the education technology space The Candidate: Required skills/qualifications: Bachelor's degree in Marketing, Business, or related field At least 5 years of experience in marketing, preferably in the EdTech or technology industries Excellent project management skills with the ability to manage multiple campaigns and initiatives simultaneously Exceptional communication, collaboration, and relationship-building skills Ability to work in a fast-paced, dynamic environment and manage multiple stakeholders Fluency in written and spoken English Preferred skills/qualifications: Proven experience in developing and executing marketing strategies for SaaS solutions Experience working with channel partners and understanding of regional market differences Experience in co-marketing or joint marketing initiatives Fluency in an additional European language such as French, German, Spanish, or Dutch. This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Associate Software Engineer Chennai, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** This role focuses on Anthology's LMS, Blackboard, where we pride ourselves on creating well-designed web and mobile solutions to support learners, instructors, and administrators. Blackboard allows learners and instructors to access online educational experiences wherever and whenever they want through web and mobile devices. Our technology helps instructors breathe life into educational content, brings efficiency to day-to-day tasks, and empowers instructors with tools to engage and assess every learner. We help motivate learners by promoting collaboration, communication, and connections with their peers and instructors. As an Associate Software Engineer, you will be responsible for demonstrating expertise with Java and REST APIs. You will become an active member of an agile team of developers participating in daily stand-ups, design sessions, code reviews, and sprint demos. You will embrace test-driven development as an integral part of what you deliver as a software developer. You will also respond to the unique challenges of delivering and maintaining cloud-based software including troubleshooting live production environments, minimizing downtime, and responding to client-reported issues. You will build the capabilities to assess the complete stack of technology layers to provide code fixes and develop new features. You'll be working with AI technology to enhance development efficiency and create exciting new features for our customers. The Candidate: Required skills/qualifications: 1-2 years of experience designing, writing, and deploying scalable software Light experience with the Java stack, SQL databases and web application development Any experience with Object-Oriented design and coding Quick learner with strong problem-solving and analytical skills Light exposure to writing unit and integration tests Ability to work with engineers on cross-functional agile projects An understanding of data structures, algorithm analysis, and design skills Strong oral and written communication skills, ability to communicate effectively with both technical and non-technical audiences Fluency in written and spoken English Preferred skills/qualifications: Experience with cloud-based hosting solutions (AWS) This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Remote - United States The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Anthology's Business & Government Account Executives are responsible for new customer acquisition exclusively in the commercial, state, and local markets. They meet and often exceed sales objectives of the assigned territory by promoting and selling the Anthology suite of products and services through a consultative selling approach that effectively aligns the products to customer business objectives while demonstrating a quantifiable value proposition to the customer. Primary responsibilities will include: Managing a complex, enterprise solution sales with a 6 to 18 month purchasing cycle as well as moving the sale through the entire sales process Taking an active role in the RFP process, and at the conclusion of the sale owning the subsequent relationship with the help of a Customer Success Manager Making prospecting a part of the regular routine and listening to a prospect's needs and goals and matching an appropriate Anthology offering as well as targeting and closing “green-field” accounts Creating and implementing a market development plan for the designated territory and knowing all Anthology Partner relationships including systems integrators and small businesses and how they relate to our sales Staying well-informed about current industry trends and being able to talk intelligently about the commercial, state, and local training and development industries Effectively using sales tools including Salesforce to enter all sales information; preparing written presentations, reports, and price quotations Attending and participating in sales meetings, product seminars, and trade shows Leading all aspects of the sales process including channel activity and contract negotiations and being comfortable working with GSA and similar contract vehicles Effectively and efficiently employing Anthology human capital at appropriate stages in the sales cycle while defining and maintaining a sales plan and executing against it Developing effective relationships with Sales, Marketing, Product Support, Consulting Services, Channel, Finance, Engineering, and other departments as needed This role requires approximately 50% travel The Candidate: Required skills/qualifications: At least 5 years of experience in direct, complex solution software sales, preferably in the State and Local government markets Proficiency in prospecting and developing a greenfield; proven success building a pipeline, moving opportunities through the sales cycle, and proposing, presenting, and discussing solutions with decision-makers Experienced in leveraging channel and other partners to meet prospect functionality and/or procurement requirements Ability to craft a solution with appropriate products and services that meets business goals based on client discussions Fluency in written and spoken English Preferred skills/qualifications: Knowledge of the eLearning/training/education industry Willingness to perform market development initiatives Pay range is $87,000 - $90,000/year depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Description The Information Security Specialist is responsible for documenting Tyler's IT Security policies as it pertains to security industry standards, as well as assisting Tyler's Senior Information Security team members with Assessment and Accreditations for government applications. Information Security Specialist must have knowledge of NIST Special Publications, GovRamp (formerly StateRAMP), and CIS/STIG benchmarks. Information Security Specialists will work in a fast paced, highly flexible team and client environment. Must have the ability to effectively communicate with clients and staff both in writing and orally.Must be able to obtain a U.S. government security clearance, preliminary background checks will be performed prior to offer level.Responsibilities Represents Tyler in the most positive manner with prospective, former, and current clients, suppliers, and the community we serve. Interacts effectively with a diverse group of staff, clients, and other customers of our services, learns, and uses operating practices of the department and Tyler Federal. Handles confidential information with tact and discretion. Upholds the Guiding Principles outlined in the Employee Manual. Develops information security documents based on guidance from Information Security Management. Review and update security policies and procedures on a regular basis Perform regular monitoring and uploads as it relates to GovRamp (formerly StateRAMP). Perform weekly information Security team task review. Monitor team email, perform initial contact with email sender, and enter tickets and/or report request status to Information Security team leads. Qualifications Strong technical writing skills; ability to create documentation will minimal direction Ability to balance and prioritize concurrent initiatives. Ability to review technical documentation. Detail oriented Ability to establish and maintain excellent working relationships/partnerships with the information security and infrastructure support teams throughout the Information Technology organization, as well as business units and customers. Strong work ethic with good use of discretion and judgment. Strong communication skills Preferred Experience Experience working with federal regulations related to information security (FISMA, Computer security Act, etc.) Experience working with NIST Special Publications and A & A process methodology required. Experience with GovRamp (formerly StateRAMP) preferred. Understanding of security related technologies or work experience with networking protocols Versatile skill set to support other teams within IT. Requirements Must be able to obtain a U.S. government security clearance. (candidates currently in possession of a security clearance preferred, ability to obtain a security is a mandatory requirement) Associate degree or equivalent combination of education, work experience, and military experience 3 or more years of experience in network, hosting, data and/or application security in multiple operating system environment

Description Software Engineer in Test IRemote - Bogota, Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** As Software Engineer in Test, you'll focus on providing support for test development and execution against Anthology's new feature and legacy system releases. You will become an active member of an agile team of developers participating in daily stand-ups, design sessions, code reviews, and sprint demos. You will create and maintain automation frameworks and testing tools. You'll develop the test strategy for features, incorporating the right balance of unit tests, integration/API tests, and UI tests. You will design, implement, and maintain complex testing environments, performing all aspects of verification including functional, regression, load, and system testing as well as documentation. You will work in a Scrum team focused on building functionality for Anthology's Blackboard Learn applications. The Candidate: Required skills/qualifications: 2-5 years of experience in QA manual testing and automation Experience developing test automation scripts for web applications and REST APIs Experience with test automation tools and frameworks such as Selenium, Webdriver IO, Protractor, and TypeScript Familiarity with Java, JavaScript, HTML, and CSS A technical understanding of database configuration and ability to write complex SQL queries Light experience with one or more scripting languages like shell or bash Light experience with REST APIs, JavaScript, XML, JSON Light experience with PractiTest, Azure Test Plans Familiarity with build environments like Jenkins, Docker and Mesos Fluency in written and spoken English at CEF B2 level or above This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** We are seeking a highly motivated System Engineer to join our Global Support Team. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with clients. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment. Specific responsibilities will include: First-Level Support Providing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team Troubleshooting and resolving common technical problems related to operating systems, networks, and applications Communicating with clients via email, chat, and phone to provide updates and resolve issues Root Cause Analysis & Knowledge Base Documenting Root Cause Analyses (RCA) for recurring incidents and creating knowledge base articles to share solutions with internal teams and clients Continuously improving knowledge base content and contributing to the creation of documentation to address common issues Client Communication Effectively communicating with clients, ensuring clear updates and timely resolutions for reported issues Act as a liaison between technical teams and clients to ensure a smooth support experience On-Call & Shift Work Participating in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage. Problem-Solving & Troubleshooting Demonstrating strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions Proactively monitor systems and escalate issues when necessary to minimize downtime Collaboration & Teamwork Collaborating with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues Maintaining effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues The Candidate: Required skills/qualifications: 2 years of experience in IT support, system administration, or a related field Familiarity with ticketing systems such as ADO & Salesforce Proficiency in Windows or Linux operating systems Basic understanding of network protocols (TCP/IP, DNS, DHCP) Experience in web server management and associated troubleshooting Basic knowledge of SQL (writing basic queries) PowerShell scripting skills for automation and troubleshooting Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly Ability to handle multiple tasks in a fast-paced, dynamic environment Strong attention to detail and commitment to high-quality service delivery Fluency in written and spoken English Preferred skills/qualifications: Understanding of virtualization technologies (e.g., VMware, Docker) Knowledge of CI/CD pipelines and automation tools Familiarity with ITIL processes or frameworks This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.