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Personnel aide skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Adriana Thomas

Below we've compiled a list of the most critical personnel aide skills. We ranked the top skills for personnel aides based on the percentage of resumes they appeared on. For example, 23.9% of personnel aide resumes contained benefits programs as a skill. Continue reading to find out what skills a personnel aide needs to be successful in the workplace.

15 personnel aide skills for your resume and career

1. Benefits Programs

Here's how personnel aides use benefits programs:

Processed paperwork to enter new personnel in the Payroll/Personnel system and in benefits programs.
Maintained up to date information and participated in administering the Employee Health Benefits Program.

2. Payroll Processing

Here's how personnel aides use payroll processing:

Managed entire human resources portfolio to include orientations, health and payroll processing.
Reference and Background checks Scheduled customer appointments for service technicians Data entry, Payroll processing and verification using Excel software

3. HIPAA

Here's how personnel aides use hipaa:

Process all incoming Civil Rights and Health Insurance Portability Accounting Act (HIPAA) complaints.

4. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how personnel aides use hr:

Requested Promotional and Open Competitive lists, updated individual disposition and disposed of lists using HR systems.
Conduct orientation/training meetings for new employees and assist employee inquiries on benefits and HR matters.

5. Background Checks

Here's how personnel aides use background checks:

Administered employee ID s and fingerprinted new hires for background checks.
Determine candidate eligibility for employment by reviewing background checks and drug tests and communicating results to appropriate parties.

6. Reference Checks

Here's how personnel aides use reference checks:

Responded to all employment/wage verifications, reference checks, and subpoenas.
Performed several recruitment activities including managing resumes, scheduling interviews, creating letters to unsuccessful applicants, and professional reference checks.

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7. Insurance Benefits

Here's how personnel aides use insurance benefits:

Answered all questions regarding insurance benefits, FMLA, LOA, disability, sick leave, personal days and vacations.
Assure that employees are aware of changes in insurance benefits due to major events in their situation.

8. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how personnel aides use open enrollment:

Processed employee benefits especially during Open Enrollment Periods posting notices of such periods and collecting enrollment forms from employees.
Attend annual Open Enrollment sessions and any other training involving employee insurance information.

9. Front Desk

Here's how personnel aides use front desk:

Operated front desk multi-system phone system directing calls as needed.
Ensured efficient operations providing administrative and data entry functions for business as assigned including front desk and receptionist duties.

10. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how personnel aides use subpoenas:

Received and logged garnishment and subpoenas and forwarded to appropriate departments.
Responded to all subpoenas served by legal offices for public records requests.

11. FMLA

Here's how personnel aides use fmla:

Run reports for insurance purposes, FMLA, Worker Comp Time sheets, supplemental and on demands.
Serve as Designated Department Insurance Representative (DDIR) and primary FMLA Coordinator.

12. Personnel Transactions

Here's how personnel aides use personnel transactions:

Processed personnel transactions such as position management, budget information, creating, reactivating, or abolishing position numbers via sema4.
Processed personnel transactions, requisitions and modifications manually and electronically, utilizing knowledge of military office procedures.

13. Background Investigations

Here's how personnel aides use background investigations:

Search applicant files to obtain information for authorized persons and organizations, such as background investigations.
Conducted background investigations, employment verifications, fingerprinting and clerical testing on thousands of applicants.

14. Health Insurance

Here's how personnel aides use health insurance:

Mail merge important documents to recipients of health insurance.
Handled health insurance, several voluntary insurances, including enrollment and reconciling monthly insurance bills.

15. Exit Interviews

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Here's how personnel aides use exit interviews:

Conducted exit interviews for employees leaving State service, retiring or transferring to another State Agency.
Generated an excel spread sheet that reported personnel action forms, verifications of employment, and exit interviews conducted.

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What skills help Personnel Aides find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all personnel aides possess?

Adriana Thomas

Advisor, Internship Coordinator, Instructor, Washington State University- Vancouver

People skills. Communication, collaboration.

Do you want to know more?

List of personnel aide skills to add to your resume

The most important skills for a personnel aide resume and required skills for a personnel aide to have include:

Benefits Programs
Payroll Processing
HIPAA
HR
Background Checks

Reference Checks
Insurance Benefits
Open Enrollment
Front Desk
Subpoenas

FMLA
Personnel Transactions
Background Investigations
Health Insurance
Exit Interviews

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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