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Become A Personnel Assistant

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Working As A Personnel Assistant

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $41,000

    Average Salary

What Does A Personnel Assistant Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Personnel Assistant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Personnel Assistant Career Paths

Personnel Assistant
Human Resources Coordinator Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
8 Yearsyrs
Human Resources Coordinator Human Resources Consultant Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Assistant Executive Assistant Office Manager
Office Manager Of Human Resources
6 Yearsyrs
Human Resources Assistant Benefit Specialist
Benefits Manager
8 Yearsyrs
Human Resources Assistant Recruiter Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
Human Resource Specialist Human Resources Generalist Human Resources Manager
Senior Director Human Resources
13 Yearsyrs
Human Resource Specialist Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Human Resource Specialist Recruiter Senior Recruiter
Staffing Manager
5 Yearsyrs
Benefit Specialist Human Resources Consultant Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Benefit Specialist Senior Human Resources Generalist
Employee Relations Manager
7 Yearsyrs
Executive Assistant Office Manager Administrative Manager
Human Resources Administration Manager
6 Yearsyrs
Executive Assistant General Manager Senior Vice President
Human Resource Officer
6 Yearsyrs
Recruiter Human Resources Analyst Hris Analyst
Hris Manager
10 Yearsyrs
Payroll Administrator Human Resources Analyst Human Resources Business Partner
Head Of Human Resources
8 Yearsyrs
Payroll Administrator Senior Human Resources Generalist Senior Recruiter
Employment Manager
5 Yearsyrs
Payroll Administrator Account Manager Recruitment Manager
Talent Manager
6 Yearsyrs
Administrator Administrative Manager Human Resources Administration Manager
Director, Human Resources And Administration
9 Yearsyrs
Accounts Payable Clerk Payroll Specialist Human Resources Analyst
Human Resources Contractor
9 Yearsyrs
Recruiting Assistant Human Resources Associate
Senior Human Resources Administrator
6 Yearsyrs
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Do you work as a Personnel Assistant?

Help others decide if this is a good career for them

Average Length of Employment
Personnel Officer 4.5 years
Personnel Manager 4.4 years
Personnel Analyst 3.8 years
Personnel Clerk 3.4 years
Personnel Aide 2.6 years
Top Careers Before Personnel Assistant
Secretary 8.3%
Cashier 6.7%
Clerk 3.1%
Internship 2.8%
Assistant 2.8%
Top Careers After Personnel Assistant
Cashier 4.0%
Secretary 3.7%
Recruiter 2.3%
Assistant 2.3%

Do you work as a Personnel Assistant?

Average Yearly Salary
$41,000
Show Salaries
$25,000
Min 10%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$68,000
Max 90%
Best Paying Company
Management and Training
Highest Paying City
New York, NY
Highest Paying State
District of Columbia
Avg Experience Level
3.3 years
How much does a Personnel Assistant make at top companies?
The national average salary for a Personnel Assistant in the United States is $41,856 per year or $20 per hour. Those in the bottom 10 percent make under $25,000 a year, and the top 10 percent make over $68,000.

How Would You Rate The Salary Of a Personnel Assistant?

Have you worked as a Personnel Assistant? Help other job seekers by rating your experience as a Personnel Assistant.

Top Skills for A Personnel Assistant

  1. Weekly Payroll
  2. Personnel Files
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Calculated weekly payroll and reimbursement for travel expenses.
  • Maintain filing systems, insuring confidentiality of information contained within personnel files.
  • Complete timely data entry of required data; maintaining consistency and integrity.
  • Performed logistic functions in the execution of property accountability, customer service and records management duties.
  • Provided administrative support for Human Resources functions for this manufacturing company with 175 salaried and unionized hourly personnel.

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Average Salary:

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Top 10 Best States for Personnel Assistants

  1. Connecticut
  2. Minnesota
  3. District of Columbia
  4. New York
  5. Massachusetts
  6. Washington
  7. Pennsylvania
  8. Rhode Island
  9. Alaska
  10. Iowa
  • (66 jobs)
  • (135 jobs)
  • (38 jobs)
  • (311 jobs)
  • (175 jobs)
  • (106 jobs)
  • (208 jobs)
  • (16 jobs)
  • (7 jobs)
  • (62 jobs)

Personnel Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,364 Personnel Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Personnel Assistant Resume

View Resume Examples

Personnel Assistant Demographics

Gender

Female

73.1%

Male

17.6%

Unknown

9.3%
Ethnicity

White

60.3%

Hispanic or Latino

16.3%

Black or African American

13.4%

Asian

6.5%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

58.5%

French

5.2%

Portuguese

4.4%

German

4.4%

Arabic

4.4%

Tagalog

3.0%

Italian

2.2%

Japanese

2.2%

Swedish

1.5%

Vietnamese

1.5%

Hindi

1.5%

Dutch

1.5%

Mandarin

1.5%

Ukrainian

1.5%

Russian

1.5%

Chinese

1.5%

Urdu

1.5%

Swahili

0.7%

Korean

0.7%

Danish

0.7%
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Personnel Assistant Education

Schools

University of Phoenix

24.8%

Strayer University

8.8%

University of Maryland - University College

6.3%

Troy University

6.1%

Ashford University

5.0%

Webster University

4.4%

Taylor University

4.1%

Liberty University

3.9%

Community College of the Air Force

3.6%

University of Memphis

3.3%

American University

3.3%

Capella University

3.3%

Northern Virginia Community College

3.3%

The Academy

3.0%

George Mason University

3.0%

Montgomery College

2.8%

Ohio State University

2.8%

University of the District of Columbia

2.8%

California State University - Sacramento

2.8%

Michigan State University

2.8%
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Majors

Business

34.4%

Human Resources Management

13.0%

Psychology

5.9%

Accounting

5.8%

Management

5.5%

Health Care Administration

4.3%

Criminal Justice

3.4%

Education

3.0%

Communication

2.8%

Liberal Arts

2.7%

Nursing

2.6%

Secretarial And Administrative Science

2.2%

General Studies

2.1%

English

2.1%

Finance

1.9%

Medical Assisting Services

1.9%

General Education, Specific Areas

1.7%

Public Administration

1.6%

Elementary Education

1.6%

Legal Support Services

1.6%
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Degrees

Bachelors

35.4%

Other

26.3%

Masters

15.1%

Associate

12.1%

Certificate

7.3%

Diploma

2.2%

Doctorate

1.2%

License

0.4%
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