Personnel clerk job description

DISTINGUISHING FEATURES OF THE CLASS: The work involves performing and assisting in performing specialized personnel clerical work in the Human Resources Department at the Erie County Medical Center Corporation. The incumbent performs, participates in and/or supervises a variety of personnel clerical duties such as the preparation and maintenance of personnel records and processing of personnel requests and transactions. The incumbent performs the work in accordance with established policies and procedures as well as applicable laws, rules, regulation, such as Civil Service Law and Rules, and collective bargaining agreements. This position differs from Personnel Clerk-ECMCC by virtue of the complexity of duties, level of responsibility and supervisory duties. Work is performed under the direct supervision of a higher-level Human Resources Department employee with the leeway to exercise independent judgment in performing the work. Supervision is exercised over lower-level clerical employees. Does related work as required.
TYPICAL WORK ACTIVITIES:

Works with applicable Human Resources, Employee Health and Erie County Personnel staff and communicates with candidates and staff on personnel transactions such as appointments, promotions, transfers, reinstatements, leaves without pay, leaves under Family Medical Leave Act (FMLA), Workers' Compensation, unemployment and resignations;

Receives and answers related inquiries from managers, employees, applicants and general public;

Processes, coordinates and participates in review of employees' Workers' Compensation and unemployment benefits requests between Human Resources, Employee Health and appropriate third-party vendors; makes recommendations for approval/disapproval;

Manages, distributes and verifies employee transfer list based upon collective bargaining agreements;

Verifies vacancies, postings, seniority dates, bidding process and appropriate employee selection pursuant to applicable contract and policy; completes paperwork for internal transfers and verifies necessary documentation is received;

Utilizes internal and third-party vendor databases and information systems to assist in management of claims; maintains claims files; may initiate calls to benefits vendors on related matters;

Collects and analyzes information on leaves of absence for compliance with applicable contracts and laws; may provide technical guidance to candidates and staff;

Assists in preparing reports related to personnel transactions and information matters; may distribute such work to applicable Human Resources/Employee Health personnel for review prior to external distribution;

Coordinates annual employee processes such as re-orientation process, annual performance review and appraisal, annual competency assessments by preparing and distributing correspondence and tracking and reporting on employee participation;

Assists in the review and maintenance of internal job descriptions;

Assists in the annual performance review process by tracking receipt of completed reviews and competencies; generates and distributes reports detailing receipt and outstanding reviews;

May assist in generating, reviewing and maintaining appointment data; may assist in processing Civil Service examination requests with Erie County Personnel Department;

May publicize Civil Service examination announcements and position vacancy postings;

May canvass Civil Service eligible lists; may assist in coordinating and participating in the review and distribution of Civil Service information to candidates and hiring managers;

Works with applicable committees as Human Resources Department representative; provides support and coordination for committee matters;

May prepare data for collective bargaining negotiations as required;

May interpret collective bargaining agreement provisions related to personnel matters as needed;

Organizes and participates in meetings, as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Good knowledge of ECMCC personnel transactions, time/attendance and leaves of absences policies and procedures; good knowledge of ECMCC, its organizations and departments; good knowledge of time rules and policies governing employment; working knowledge of ECMCC collective bargaining agreements, Civil Service Law and other applicable laws, rules, regulations and accreditation; skill in using an alphanumeric keyboard; clerical aptitude; ability to comprehend, interpret and communicate orally and in writing with agency employees on applicable personnel laws, rules, regulations, contracts, employee benefits, policies and procedures; ability to prepare correspondence dealing with the employment process; ability to plan the work of and supervise lower-level staff; ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to work independently; ability to utilize a variety of electronic software applications; confidentiality; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS:

Completion of sixty (60) semester credit hours at a regionally accredited or New York State registered college or university and two (2) years of personnel clerical experience, of which included experience in utilizing electronic word processing and spreadsheet applications; or: Graduation from high school or possession of a high school equivalency diploma and four (4) years of personnel clerical experience, of which included experience in utilizing electronic word processing and spreadsheet applications; or: An equivalent combination of training and experience as defined by the limits of (A) and (B).


NOTE 1: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

NOTE 2: A Bachelor's Degree in Business, Human Resources or closely related field may be substituted for one (1) year of personnel clerical experience.

@Approved by Erie County