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Working As a Personnel Representative

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Staffing Organizational Units
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $49,000

    Average Salary

What Does A Personnel Representative Do

Human resources specialists recruit, screen, interview, and place workers. They often handle tasks related to employee relations, compensation and benefits, and training.

Duties

Human resources specialists typically do the following:

  • Consult with employers to identify employment needs
  • Interview applicants about their experience, education, and skills
  • Contact references and perform background checks on job applicants
  • Inform applicants about job details, such as duties, benefits, and working conditions
  • Hire or refer qualified candidates for employers
  • Conduct or help with new employee orientation
  • Keep employment records and process paperwork

Human resources specialists are often trained in all human resources disciplines and perform tasks throughout all areas of the department. In addition to recruiting and placing workers, human resources specialists help guide employees through all human resources procedures and answer questions about policies. They sometimes administer benefits, process payroll, and handle any associated questions or problems, although many specialists may focus more on strategic planning and hiring instead of administrative duties. They also ensure that all human resources functions comply with federal, state, and local regulations. 

The following are examples of types of human resources specialists:

Human resources generalists handle all aspects of human resources work. They may have duties in all areas of human resources including recruitment, employee relations, compensation, benefits, training, as well as the administration of human resources policies, procedures, and programs. 

Placement specialists match employers with qualified jobseekers. They search for candidates who have the skills, education, and work experience needed for jobs, and they try to place those candidates with employers. They also may help set up interviews.

Recruitment specialists, sometimes known as personnel recruiters or head hunters,” find, screen, and interview applicants for job openings in an organization. They search for applicants by posting listings, attending job fairs, and visiting college campuses. They also may test applicants, contact references, and extend job offers.

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How To Become A Personnel Representative

Human resources specialists must usually have a bachelor’s degree.

Education

Applicants seeking positions as a human resources specialist must usually have a bachelor’s degree in human resources, business, or a related field.

Coursework typically includes business, industrial relations, psychology, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Some positions, particularly human resources generalists, may require previous work experience. Candidates can gain experience as human resources assistants, in customer service positions, or in other related jobs.

Licenses, Certifications, and Registrations

Many professional associations that specialize in human resources offer courses intended to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP).

Although certification is usually voluntary, some employers may prefer or require it. Human resources generalists, in particular, can benefit from certification because it shows knowledge and professional competence across all human resources areas. 

Advancement

Human resources specialists who possess a thorough knowledge of their organization, as well as an understanding of regulatory compliance needs, can advance to become human resources managers. Specialists can increase their chance of advancement by completing voluntary certification programs.

Important Qualities

Decisionmaking skills. Human resources specialists use decisionmaking skills when reviewing candidates’ qualifications or when working to resolve disputes.  

Detail oriented. Specialists must be detail oriented when evaluating applicants’ qualifications, performing background checks, maintaining records of an employee grievance, and ensuring that a workplace is in compliance with labor standards. 

Interpersonal skills. Specialists continually interact with new people and must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for human resources specialists. When interviewing job applicants, for example, specialists must pay careful attention to candidates’ responses, understand the points they are making, and ask relevant followup questions. 

Speaking skills. All specialists need strong speaking skills to be effective at their job. They often give presentations and must be able to clearly convey information about their organizations and jobs within them.

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Personnel Representative Career Paths

Personnel Representative
Human Resources Coordinator Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
8 Yearsyrs
Human Resources Coordinator Human Resources Consultant Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Generalist Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Recruiter Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Recruiter Senior Human Resources Generalist Director Of Human Resources
Regional Director, Human Resources
10 Yearsyrs
Recruiter Human Resources Supervisor Director Of Human Resources
Corporate Director, Human Resources
12 Yearsyrs
Senior Human Resources Representative Senior Human Resources Generalist Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Senior Human Resources Representative Senior Human Resources Generalist Senior Recruiter
Senior Manager-Recruitment
8 Yearsyrs
Senior Human Resources Representative Senior Human Resources Manager
Director Of Human Resources Operations
10 Yearsyrs
Labour Relations Representative Labour Relations Manager Human Resources Business Partner
Head Of Human Resources
8 Yearsyrs
Labour Relations Representative Human Resources Business Partner Talent Acquisition Manager
Senior Talent Acquisition Manager
10 Yearsyrs
Labour Relations Representative Employee Relations Manager Recruitment Manager
Program Manager And Recruiter
6 Yearsyrs
Employment Supervisor Human Resources Supervisor Training Manager
Organizational Development Manager
8 Yearsyrs
Employment Supervisor Human Resources Supervisor Senior Recruiter
Employment Manager
5 Yearsyrs
Employment Supervisor Senior Recruiter Senior Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Human Resources Consultant Benefits Manager
Hris Manager
10 Yearsyrs
Benefit Specialist Human Resources Analyst
Human Resources Contractor
9 Yearsyrs
Benefit Specialist Human Resources Analyst Staffing Manager
Onsite Manager
6 Yearsyrs
Benefit Specialist Senior Human Resources Specialist
Senior Human Resources Administrator
6 Yearsyrs
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Average Length of Employment
Personnel Officer 4.5 years
Personnel Manager 4.4 years
Personnel Analyst 3.8 years
Top Careers Before Personnel Representative
Recruiter 4.9%
Internship 4.2%
Server 4.2%
Secretary 4.2%
Supervisor 3.5%
Top Careers After Personnel Representative
Manager 3.1%
Recruiter 2.9%
Director 2.5%

Do you work as a Personnel Representative?

Highest Personnel Representative Salaries

Job Title Company Location Start Date Salary
Personnel Representative Schlumberger Technology Corporation Houston, TX Sep 01, 2013 $61,967
NGC Personnel Representative Schlumberger Technology Corporation Sugar Land, TX Oct 01, 2010 $58,100
Personnel Representative Schlumberger Technology Corporation Sugar Land, TX Oct 01, 2010 $54,300 -
$57,500
SR Personnel Representative Schlumberger Technology Corporation Katy, TX Aug 27, 2013 $44,699 -
$82,000
Personnel Representative Schlumberger Technology Corporation Sugar Land, TX Aug 01, 2011 $41,642 -
$66,000
Personnel Representative Schlumberger Technology Corporation Houston, TX Sep 18, 2012 $41,642 -
$62,000

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Top Skills for A Personnel Representative

  1. Ensure Compliance
  2. Payroll System
  3. Personnel Files
You can check out examples of real life uses of top skills on resumes here:
  • Audited manager's desk staff files to ensure compliance of departmental requirements.
  • Maintained electronic employee benefits filing system and ensure benefits changes are entered appropriately in payroll system for payroll deductions.
  • Reconciled & maintained customer accounts, personnel files in the bank database.
  • Performed position analysis and evaluations, wrote job descriptions, and coordinated the publishing of the corporate job description handbook.
  • Answered phone/ email inquiries/customer service as it pertained to employment and recruitment.

Personnel Representative Demographics

Gender

Female

58.5%

Male

33.4%

Unknown

8.1%
Ethnicity

White

63.3%

Hispanic or Latino

16.4%

Black or African American

11.9%

Asian

5.4%

Unknown

3.0%
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Foreign Languages Spoken

Spanish

44.4%

Italian

16.7%

German

11.1%

Swedish

5.6%

Danish

5.6%

Turkish

5.6%

Norwegian

5.6%

Carrier

5.6%
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Personnel Representative Education

Schools

University of Phoenix

10.9%

New York University

7.8%

Wayne State University

7.8%

Michigan State University

6.3%

Liberty University

6.3%

Grand Canyon University

6.3%

Medgar Evers College of the City University of New York

4.7%

LIU Brooklyn

4.7%

Strayer University

4.7%

Western Washington University

4.7%

University of North Texas

4.7%

University of Missouri - Saint Louis

4.7%

Suffolk University

4.7%

Central Washington University

3.1%

University of Northern Colorado

3.1%

University of Florida

3.1%

University of Houston

3.1%

Illinois State University

3.1%

Rowan College at Gloucester County

3.1%

University of South Carolina - Columbia

3.1%
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Majors

Business

35.4%

Human Resources Management

16.2%

Psychology

7.2%

Management

6.2%

Counseling Psychology

3.8%

Accounting

3.8%

Public Administration

3.4%

Liberal Arts

2.7%

Nursing

2.4%

Sociology

2.4%

School Counseling

2.1%

Education

2.1%

English

1.7%

Communication

1.7%

Health Care Administration

1.7%

Marketing

1.7%

General Studies

1.4%

Elementary Education

1.4%

Public Relations

1.4%

Computer Information Systems

1.4%
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Degrees

Bachelors

43.7%

Masters

24.3%

Other

16.8%

Associate

8.3%

Certificate

3.4%

Doctorate

3.4%

Diploma

0.3%
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Updated May 19, 2020