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Become A Pet Care Specialist

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Working As A Pet Care Specialist

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $32,802

    Average Salary

Example Of What A Pet Care Specialist does

  • Maintained health and safety of live animals within the store.
  • Train, guide, and supervise new employees in the Pet Care Department.
  • Used communication skills to effectively transfer my knowledge of caring for a wide array of animal species to customers.
  • Maintain, sell and adopt out cats, fish, reptiles, small pets and birds.
  • Provide clean water and fresh food daily.
  • Answered phone calls/made phone calls.
  • Cleaned animal habitats throughout the store.
  • Cleaned playrooms, front desk area, day care cages, and rooms.
  • Trained in small animal care.
  • -Informed and helped new Pet Parents on the basic care of their new family member.
  • Feed and administer medications to animals in our care.
  • Care for all small animals Assistant Trainer Customer service
  • Provided customer service and advice regarding their pets Worked with and provided care for small animals, fish, reptiles and birds
  • Maintained attractiveness of store displays as well as cleanliness of sales floor.
  • Cleaned kennels and supervised doggie day camp.
  • Cared for the daily needs of Reptiles, Birds, fish, small mammals and invertebrates
  • Educated customers in responsible pet ownership and care.
  • Supervised, fed and cared for dogs boarding at the pet hotel.
  • Clean fish tanks and gravel.
  • Pet Care Specialists monitor pets and provide necessary services for a safe and healthy stay.

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How To Become A Pet Care Specialist

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Pet Care Specialist jobs

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Pet Care Specialist Demographics

Gender

  • Female

    74.3%
  • Male

    24.6%
  • Unknown

    1.1%

Ethnicity

  • White

    82.3%
  • Hispanic or Latino

    10.1%
  • Asian

    6.1%
  • Unknown

    1.1%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    58.3%
  • German

    8.3%
  • French

    8.3%
  • Arabic

    8.3%
  • Japanese

    3.3%
  • Russian

    3.3%
  • Italian

    3.3%
  • Swedish

    1.7%
  • Greek

    1.7%
  • Korean

    1.7%
  • Thai

    1.7%
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Pet Care Specialist

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Pet Care Specialist Education

Pet Care Specialist

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Top Skills for A Pet Care Specialist

DogBehaviorCustomerServicePetCareDepartmentSmallAnimalsAnimalCareSickAnimalsPetHotelSupervisePhoneCallsAdministerMedicationsFishTanksNewPetParentsProperPetCareLiveAnimalsPetOwnersSalesFloorCommunicationSkillsAnimalHabitatsNecessaryServicesSmallPets

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Top Pet Care Specialist Skills

  1. Dog Behavior
  2. Customer Service
  3. Pet Care Department
You can check out examples of real life uses of top skills on resumes here:
  • Trained and monitored dog behavior and canine communication skills.
  • *Provided excellent customer service and relations.
  • Train, guide, and supervise new employees in the Pet Care Department.
  • Cared for and sold small animals and their care products including for fish, reptiles, birds and rodents.
  • Provided basic pharmaceutical assistance and assisted in animal care and maintenance.

Top Pet Care Specialist Employers

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Pet Care Specialist Videos

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