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Pet counselor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical pet counselor skills. We ranked the top skills for pet counselors based on the percentage of resumes they appeared on. For example, 57.0% of pet counselor resumes contained pet as a skill. Continue reading to find out what skills a pet counselor needs to be successful in the workplace.

9 pet counselor skills for your resume and career

1. PET

Here's how pet counselors use pet:

Care of seven rescue cats- Pet nutrition customer service- Updating products in computerized point of sale- Open and close shifts
Worked with the fellow pet counselors as a team to provide a fun and friendly atmosphere for the customers.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pet counselors use customer service:

Noted for providing quality customer service/satisfaction and which regularly increased sales.
Learned a great amount about customer service in relation to sales on a very personal level.

3. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how pet counselors use sales floor:

Stocked and maintained sales floor Process transactions via phone, register, and internet Maintained and exceeded personal sales goal
Worked register Interacted with customers Represented the store brand on the sales floor Handled special needs of individual pets

4. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how pet counselors use product knowledge:

Used sales and product knowledge to get customers to purchase product.
Managed quality communication, active listening, customer support, and product knowledge for each customer.

5. Coats

Here's how pet counselors use coats:

Performed grooming duties such as washing brushing, clipping, and trimming coats.
Trimmed and styled animal coats according to owner instructions and breed standards.

6. Customer Complaints

Here's how pet counselors use customer complaints:

Managed customer complaints and reconciliation.
Resolved customer complaints to the satisfaction of both the client and company.

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7. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pet counselors use pos:

Operate POS and answer multiple line/intercom phones.
Executed cash register POS system.

8. Food Intake

Here's how pet counselors use food intake:

Record information such as animal's weight, any medication taken, food intake, etc.
Keep clear and accurate records on animal behavior, food intake and medications.

9. General Care

Here's how pet counselors use general care:

Feed or exercise animals or provide other general care, such as cleaning or maintaining holding or performance areas.
Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

What skills help Pet Counselors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of pet counselor skills to add to your resume

The most important skills for a pet counselor resume and required skills for a pet counselor to have include:

PET
Customer Service
Sales Floor

Product Knowledge
Coats
Customer Complaints

POS
Food Intake
General Care

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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