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Top 50 Pet Counselor Skills

Below we've compiled a list of the most important skills for a Pet Counselor. We ranked the top skills based on the percentage of Pet Counselor resumes they appeared on. For example, 20.4% of Pet Counselor resumes contained Customer Service as a skill. Let's find out what skills a Pet Counselor actually needs in order to be successful in the workplace.

These are the most important skills for a Pet Counselor:

1. Customer Service

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high Demand
Here's how Customer Service is used in Pet Counselor jobs:
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Noted for providing quality customer service/satisfaction and which regularly increased sales.
  • Care of seven rescue cats- Pet nutrition customer service- Updating products in computerized point of sale- Open and close shifts
  • Learned a great amount about customer service in relation to sales on a very personal level.
  • Endowed customers with knowledge of products and in-store pets while offering good customer service.
  • Provide dynamic customer service while educating our customers through teaching proper pet care.
  • Provided daily customer service regarding pet foods, equipment and accessories.
  • Provide customer service for all customers interested in adopting a pet.
  • Exceeded in customer service skills as well as sales technique.
  • Learned great sales techniques and fast paced customer service.
  • Provided excellent customer service while helping sell Optimum Wellness plans Assisted Hospital staff when needed.
  • pet care, administering medications, customer service, bathing animals, feeding, etc.
  • Assisted customers in purchasing pets Operated cash register Assisted customers in purchasing of products Customer Service experience
  • Supervisored dogs in play group environment Cleaning and laundryFeed dogs at meals timesCustomer Service with owners of dogs
  • Maintained profitable revenue in sales Provided great customer service Worked closely with animals Answered phones and scheduled appointments Contacted Customers Directed calls

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2. Dog Training Classes

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high Demand

3. Animal Care

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high Demand
Here's how Animal Care is used in Pet Counselor jobs:
  • Provided animal care, customer service, sort and clean areas of animal enclosures.
  • Advised owners regarding animal care and supplementary training at home.
  • Assisted customers with animal care needs.
  • Pet sales Knowledge of animal care
  • Commission based pet sales, customer service Store management, cashier, pet counseling & animal care 100,000+ in sales

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4. Right Pet

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high Demand
Here's how Right Pet is used in Pet Counselor jobs:
  • Worked extensively with customers to match them to the right pet for their lifestyle.
  • Helped with connecting the right pet to the right owner through education.
  • Match the right pet with the right customer and help meet the needs of both.
  • pet counselors are dedicated to match the right pet with the right customer and meeting the needs of both.
  • Answered customers about animals & MerchandiseStock InventoryPut in the right pet with the right personKeep store clean and front shelves organizedCahsier duties

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5. Right Customer

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high Demand
Job type you want
Full Time
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Internship
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6. Sales Goals

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high Demand
Here's how Sales Goals is used in Pet Counselor jobs:
  • Exceed sales goals of 5,000+ dollars monthly Provide customers with the knowledge and enjoyment of the human animal bond
  • Learned working together with a big team towards monthly sales goals.
  • Assisted customers with information about animals Provided care and resources to animals daily Achieved and surpassed sales goals on a weekly basis

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7. Pet Care Department

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high Demand

8. Sales Floor

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high Demand
Here's how Sales Floor is used in Pet Counselor jobs:
  • Greeted customers on sales floor and ascertained make, type and quality of merchandise desired.
  • Stocked and maintained sales floor Process transactions via phone, register, and internet Maintained and exceeded personal sales goal
  • Worked register Interacted with customers Represented the store brand on the sales floor Handled special needs of individual pets

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9. Phone Calls

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high Demand
Here's how Phone Calls is used in Pet Counselor jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Assisted with answering phone calls, making appointments while cleaning up after all animals.
  • Answered customer telephone calls promptly and in an appropriate manner.

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10. Right Person

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high Demand

11. Pet Supplies

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high Demand

12. Basic Needs

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high Demand

13. Live Animals

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high Demand

14. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Pet Counselor jobs:
  • Shared product knowledge with customers while making personal recommendations.
  • Used sales and product knowledge to get customers to purchase product.
  • Learned, referenced and applied product knowledge information.
  • Demonstrate technical selling skills and in depth product knowledge to ensure reliablecustomer service.

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15. Perfect Pet

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Here's how Perfect Pet is used in Pet Counselor jobs:
  • Pet Counselor matches up the perfect pet with the perfect human.

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16. Health Care

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average Demand

17. Human-Animal Bond

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Here's how Human-Animal Bond is used in Pet Counselor jobs:
  • Maintain overall husbandry of animals as well as ensure the connection of the human-animal bond.

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18. Customer Complaints

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Here's how Customer Complaints is used in Pet Counselor jobs:
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

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19. Sales Position

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average Demand

20. Security Practices

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average Demand
Here's how Security Practices is used in Pet Counselor jobs:
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

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21. Credit Card Transactions

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Here's how Credit Card Transactions is used in Pet Counselor jobs:
  • Operated a cash register to process cash, check and credit card transactions.
  • Operated cash register for cash, check and credit card transactions.

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22. Additional Information

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23. Sales Prices

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Here's how Sales Prices is used in Pet Counselor jobs:
  • Computed accurate sales prices for purchase transactions.

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24. Sales Contracts

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Here's how Sales Contracts is used in Pet Counselor jobs:
  • Prepared sales slips and sales contracts received payments and obtained credit authorization.
  • Prepared sales slips and sales contracts.

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25. Customers Needs

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average Demand
Here's how Customers Needs is used in Pet Counselor jobs:
  • Engaged with customers and finding answers to customers needs by applying myself and my knowledge about the products in the store.
  • Greet Customers.Evaluate customers needs and wants.Provide customers with information about pets.Allow customers to play and bond with pets.

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26. Fish Tanks

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average Demand
Here's how Fish Tanks is used in Pet Counselor jobs:
  • Cleaned birdcages and puppy pens and fish tanks.

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27. Animal Habitats

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average Demand
Here's how Animal Habitats is used in Pet Counselor jobs:
  • Cleaned and maintained various other pet animal habitats and store.

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28. Animal Health

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average Demand
Here's how Animal Health is used in Pet Counselor jobs:
  • Provide customers with product information and benefits explain animal health history and warranties to customers when finalizing pet sale.
  • Assist customers with needs, via knowledge of animal health and care.

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29. Retail Store

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30. New Family Member

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low Demand

31. Pet Owners

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Here's how Pet Owners is used in Pet Counselor jobs:
  • Sell pets and supplies and provide information about dogs for new pet owners.
  • Assisted pet owners with the proper methods in caring for pets
  • Educated community in responsible pet ownership and wildlife care.
  • Created animal warranties for new pet owners.

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32. Pet Care Products

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low Demand

33. Credit Checks

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low Demand

34. Animal Enclosures

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low Demand

35. Food Intake

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low Demand
Here's how Food Intake is used in Pet Counselor jobs:
  • Recorded weight, size, physical condition, and food intake.

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36. General Care

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low Demand
Here's how General Care is used in Pet Counselor jobs:
  • Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

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37. Customer Education

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low Demand

39. Fresh Water

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low Demand
Here's how Fresh Water is used in Pet Counselor jobs:
  • Fed animals twice daily and made sure they had access to fresh water at all times.
  • Fed and made sure over 50 animals a day had access to fresh water.
  • Perform store maintenance on salt and fresh water aquarium systems.

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40. Staff Members

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low Demand

41. Animal Supplies

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low Demand

42. Current Sales

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low Demand

43. Detect Signs

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low Demand
Here's how Detect Signs is used in Pet Counselor jobs:
  • Examine and observe animals to detect signs of illness, disease, or injury.

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44. Potential Customers

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low Demand
Here's how Potential Customers is used in Pet Counselor jobs:
  • Helped all potential customers with questions regarding the store product or other relevant information.

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45. Physical Condition

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low Demand

46. Dog Food

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low Demand

47. Store Animals

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low Demand
Here's how Store Animals is used in Pet Counselor jobs:
  • Work with co-workers to maintain daily feeding/watering program for all in store animals.
  • Work with co-workers to maintain clean environments for all in store animals.

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48. Necessary Items

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low Demand
Here's how Necessary Items is used in Pet Counselor jobs:
  • Assist in answering questions regarding pet behavior, necessary items, maintenance and basic care.

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49. Treatment Plans

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low Demand
Here's how Treatment Plans is used in Pet Counselor jobs:
  • Organized treatment plans for ill small animals.

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50. POS

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low Demand
Here's how POS is used in Pet Counselor jobs:
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Worked in a sales position to sell the animals and merchandise in the store.
  • Trained others in my position when requested by management.
  • Commissioned sales position with focus on puppy sales.
  • Position the benefits and breakdown of services.
  • Received Positive Online reviews by name
  • Worked at Petland as a Pet Counselor (sales position).
  • Have a positive sales performance that reflects well on the Petland Naperville standards.
  • Employed positive reinforcement with animals, including using the "clicker-training" method.

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Pet Counselor Jobs

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20 Most Common Skills For A Pet Counselor

Customer Service

26.1%

Dog Training Classes

15.0%

Animal Care

11.8%

Right Pet

8.5%

Right Customer

7.6%

Sales Goals

5.7%

Pet Care Department

3.5%

Sales Floor

2.6%

Phone Calls

2.6%

Right Person

2.0%

Pet Supplies

2.0%

Basic Needs

1.5%

Live Animals

1.5%

Product Knowledge

1.5%

Perfect Pet

1.5%

Health Care

1.3%

Human-Animal Bond

1.3%

Customer Complaints

1.3%

Sales Position

1.3%

Security Practices

1.3%
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Typical Skill-Sets Required For A Pet Counselor

Rank Skill
1 Customer Service 20.4%
2 Dog Training Classes 11.7%
3 Animal Care 9.2%
4 Right Pet 6.6%
5 Right Customer 5.9%
6 Sales Goals 4.4%
7 Pet Care Department 2.7%
8 Sales Floor 2.0%
9 Phone Calls 2.0%
10 Right Person 1.5%
11 Pet Supplies 1.5%
12 Basic Needs 1.2%
13 Live Animals 1.2%
14 Product Knowledge 1.2%
15 Perfect Pet 1.2%
16 Health Care 1.0%
17 Human-Animal Bond 1.0%
18 Customer Complaints 1.0%
19 Sales Position 1.0%
20 Security Practices 1.0%
21 Credit Card Transactions 1.0%
22 Additional Information 1.0%
23 Sales Prices 1.0%
24 Sales Contracts 0.8%
25 Customers Needs 0.8%
26 Fish Tanks 0.8%
27 Animal Habitats 0.8%
28 Animal Health 0.8%
29 Retail Store 0.8%
30 New Family Member 0.8%
31 Pet Owners 0.8%
32 Pet Care Products 0.8%
33 Credit Checks 0.7%
34 Animal Enclosures 0.7%
35 Food Intake 0.7%
36 General Care 0.7%
37 Customer Education 0.7%
38 Legal Documents 0.7%
39 Fresh Water 0.7%
40 Staff Members 0.7%
41 Animal Supplies 0.7%
42 Current Sales 0.7%
43 Detect Signs 0.7%
44 Potential Customers 0.7%
45 Physical Condition 0.7%
46 Dog Food 0.5%
47 Store Animals 0.5%
48 Necessary Items 0.5%
49 Treatment Plans 0.5%
50 POS 0.5%
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3,013 Pet Counselor Jobs

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