Top Pet Groomer Skills

Below we've compiled a list of the most important skills for a Pet Groomer. We ranked the top skills based on the percentage of Pet Groomer resumes they appeared on. For example, 30.0% of Pet Groomer resumes contained Dog Training Classes as a skill. Let's find out what skills a Pet Groomer actually needs in order to be successful in the workplace.

The six most common skills found on Pet Groomer resumes in 2020. Read below to see the full list.

1. Dog Training Classes

high Demand
Here's how Dog Training Classes is used in Pet Groomer jobs:
  • Answered grooming questions for clients during dog training classes.
  • Promoted Petco dog training classes.

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2. Customer Service

high Demand
Here's how Customer Service is used in Pet Groomer jobs:
  • Provided excellent customer service and sales support scheduling and confirming in-service appointments, and insuring customer satisfaction.
  • General admin and customer service, including scheduling/verifying appointments and answering pet owner questions.
  • Introduced co-workers to better customer service strategies to improve client and business relationships.
  • Utilized expert time-management skills to simultaneously make sales and provided excellent customer service.
  • Trained/Mentored new employees- was an example for providing professional customer service procedures.
  • Provide exceptional customer services by grooming dogs in a professional atmosphere.
  • Utilized excellent customer service skills interacting with clients and potential customers.
  • Provided excellent customer service to clients, through effective communication.
  • Provided excellent customer service by greeting Pet Parents upon arrival.
  • Style pets while maintaining customer relationships General Customer Service Support
  • Frequent face to face customer service requiring empathetic communication.
  • Maintained good customer service resulting in repeat business.
  • Confronted hectic situations daily with exceptional customer service.
  • Provided personalized customer service based on client needs.
  • Maintained grooming facilities, and provided customer service
  • Instructed team in providing unsurpassed customer service.
  • Schedule and input appointments into computer, customer service, answer phone calls, supervise customer and employee problems, greet customers
  • Groom pets, customer service, scheduling, data entry, answer phones, networking, order supplies, cleaning.
  • Pet groomer- Utilizing strong customer service skills, groom pets to owner's specifications, while helping keep shop sanitary.
  • Utilized customer service skills to make sure the client was assisted to the fullest and left happy with their experience.

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3. Clean Salon

high Demand
Here's how Clean Salon is used in Pet Groomer jobs:
  • Groom dogs, schedule appointments, clean salon and station area
  • Help Clean Salon at The Days End...
  • Build clientele, upsell products and keep a clean salon.
  • Bathe,brush, cut hair, clean salon, take appointments
  • Maintain a clean salon and detailed records of all services performed.

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4. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Pet Groomer jobs:
  • Exceeded expectations for service and client support in call-backs, flexibleappointment scheduling, and consultation.
  • Offered customer service through appointment scheduling and client communication.
  • Company representative; customer relations, appointment scheduling, computer data entry, receptionist, and supply management.
  • Manage appointment scheduling, customer communications, pet care including bathing, drying and grooming preparation.
  • Coordinate appointment Scheduling, customer service, bathing, brushing and nail trimming.
  • Pet Check Ins and Outs Appointment scheduling Cleaning cages and grooming facility

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5. Pet Care Department

high Demand
Here's how Pet Care Department is used in Pet Groomer jobs:
  • Bag fish and crickets and sell small animals in the Pet Care department.
  • Care for pets and ensuring storefront is up to standards in the pet care department.
  • Work as a team to ensure the pet care department ran efficiently.
  • Trained 4 employees in the pet care department.
  • Provided assistance in pet care department.
  • Keep all areas of the pet care department clean and organized in order to efficiently care for the animals.

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6. Phone Calls

high Demand
Here's how Phone Calls is used in Pet Groomer jobs:
  • Answered phone calls, scheduled appointments, assisted customers both in salon and on retail sales floor.
  • Assisted with reception work (checking in clients and answering phone calls) and walk in services.
  • Perform daily grooming as well as booking appointments, answering phone calls, and assisting customers.
  • Assist in booking grooming appointments, and performing follow-up phone calls and reminders to customers.
  • Answer phone calls regarding; appointments, vaccinations, and general questions regarding our services.
  • Balance my on-site grooming work with answering very frequent phone calls and scheduling appointments.
  • Handle a heavy volume of phone calls regarding grooming questions and scheduling appointments.
  • Learned basic computer skills, along with taking phone calls and making appointments.
  • Experience includes receptionist work, making/receiving phone calls, and making appointments.
  • Answer phone calls to any questions, concerns customers may have.
  • Answered phone calls and checked out clients at the register.
  • Answered and made phone calls to schedule or verify appointments.
  • Answered phone calls regarding appointments, rescheduling, and cancellations.
  • Answered phone calls promptly and scheduled and coordinated appointments.
  • Answer phone calls, input information on the computer.
  • Answered phone calls in a prompt and appropriate manner.
  • Answered phone calls, gave quotes and scheduled appointments.
  • Take and make phone calls when available/needed.
  • Answered phone calls and set up appointments.
  • Manage grooming appointments and phone calls.

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7. Pet Stylist

high Demand
Here's how Pet Stylist is used in Pet Groomer jobs:
  • Demonstrated adaptability and flexibility by accepting new roles and responsibilities with promotion from Pet Bather to Pet Stylist.
  • Developed and implemented apprentice program for potential pet stylists.
  • Skilled Pet Stylist and Groomer that's focused on maintaining the health and well-being of all Pets through professional grooming techniques.
  • Pet Stylists are required to maintain a calm and professional composure even when working with the most irate of customers.
  • Assisted the general manager in recruiting, hiring, orientation and training of qualified pet stylists and grooming assistants.
  • Perform the duties of a professional pet stylist, as well as, performing the duties of a receptionist.
  • Started as a bather and in one year was trained to be a pet stylist.
  • Employed as a pet stylist in a high end boarding/daycare/grooming/training facility for dogs.
  • Moved from pet stylist to lead of grooming department within first year of employment
  • Pet stylist for the voted #1 best groomer in Charleston SC.
  • Train and foster skills of pet stylists on proper pet grooming techniques.
  • Pet stylist work consisted of bathing and knowledge of proper breed cuts.
  • Employed as a Pet Stylist in the Salon in a PetSmart store.
  • Pet Stylist for three years and Salon Manager for two years.
  • Trained 10 staff members to become successful pet stylists.
  • Assisted the pet stylists in dog grooming and bathing.
  • Completed grooming academy to become a certified Pet Stylist.
  • Continue to perform duties of Professional Pet Stylist.
  • Maintain the safety of my Pet Stylists.
  • Pet stylist in mobile van.

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8. Pet Owners

high Demand
Here's how Pet Owners is used in Pet Groomer jobs:
  • Dedicated to building rapport with pet owners by proving excellent customer service and individualized care.
  • Trained and assisted pet owners with how to handle, care for, and become better companions with their dogs.
  • Communicate effectively with pet owners to understand their needs and desires for their pet's looks and health.
  • Communicated with pet owners and grooming supervisor to determined their requests and grooming instructions for the pets.
  • Receive dogs from pet owners into the salon for the business of bath and groom.
  • Groomed dogs according to breed standards and what pet owners preferred.
  • Interacted with pet owners to determine grooming needs of their pets.
  • Communicate with pet owners and maintain a positive relationship throughout.
  • Scheduled and provided grooming and health recommendations to pet owners.
  • Obtained service requests by taking orders from pet owners.
  • Consulted pet owners on cat and dog food quality.
  • Discussed grooming requirements and desired styles with pet owners.
  • Perform grooming techniques specified by pet owners including cats.
  • Listen to the pet owners concerns and advise.
  • Deal one-on-one with pet owners.
  • Provide kenneling for pet owners.
  • Specialized in dog and cat grooming Greeted customers, and provided customer service in daily activities to assist pet owners.
  • Answer inquiries from the public Discuss grooming requirements and desired styles with pet owners.
  • Apprenticed under owner, learning grooming skills and interacting with pet owners.
  • pet spa and pet owners' homes.

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9. Anal Gland Expression

high Demand
Here's how Anal Gland Expression is used in Pet Groomer jobs:
  • Bathed, trim and file nails, shaving, and anal gland expression.

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10. Animal Care

high Demand
Here's how Animal Care is used in Pet Groomer jobs:
  • Provided personal and exceptional grooming and animal care.
  • Develop relationships with clients by educating them in proper animal care and bonding with their pets through regular contact.
  • Provided exceptional customer service by taking appointments, booking clients and answering clients questions related to animal care.
  • Groom dogs, bathing, cleaning, sanitizing, customer service, animal care, etc.
  • Advised owners regarding animal care and supplementary grooming methods at home.
  • Provide basic animal care in environments where animals are caged.

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11. Domestic Pets

high Demand
Here's how Domestic Pets is used in Pet Groomer jobs:
  • Provided pet grooming services for domestic pets.
  • Bathed, trimmed and provided other grooming services for domestic pets.
  • Bathed, trimmed and provided other grooming services for domestic pets.
  • Answer phones, scheadual appts, Bathed and groom domestic pets both canine and feline.

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12. Trim Nails

high Demand
Here's how Trim Nails is used in Pet Groomer jobs:
  • Wash, trim nails, cut and style pets in a professional and timely manner.
  • Bathed and brush pets, shave down animals, clean anal glands, trim nails
  • Trim nails, clean pets' ears & suppress anal glands if required.
  • Book appointments- trim nails on dogs- bathed dogs- full body shave downs- open/closed salon
  • Trim nails, clean pets' ears and other needed services.
  • Trim nails of dogs as a walk-in service.
  • Trim nails and grind if asked.
  • Groom dogs of all size and ages (bathe, cut hair, trim nails, etc)
  • Bathe, dry, trim nails on large and small dogs.
  • Bathe, dry, brush, trim nails etc.
  • Clean pets' ears and trim nails.
  • Schedule appointments * Bathe, trim, shave, and trim nails * General customer service
  • Pet Groomer * Bath pets * Trim nails * Cut and style hair

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13. Sales Floor

high Demand
Here's how Sales Floor is used in Pet Groomer jobs:
  • Assisted customers on sales floor and recommended additional products/services.
  • Wash And groom dogs, laundry, make appointments, assist customers on sales floor, cleaning, and laundry.
  • Greeted sales floor customers on a regular basis and assisted them with product, promoted sales, and grooming services.
  • Approached customers on the sales floor in efforts to increase business and set new appointments.
  • Assisted with sales floor and as a cashier when needed in front of store.
  • Helped customers in self bathing area and sales floor.
  • Run register as needed and assist on sales floor.
  • Assisted customers on the retail sales floor.
  • Replenished sales floor as needed.
  • Helped customers find the product they needed on the main sales floor Up-sold products in the grooming salon.
  • Perform customer consultsAnswer phonesFill out and mail customer remindersAssist customers on sales floorPerform full service grooms

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14. Bathe Dogs

high Demand
Here's how Bathe Dogs is used in Pet Groomer jobs:
  • Groom and Bathe dogs under strict time lines.
  • Bathe dogs, clip toe nails, and groom dogs.
  • Bathe Dogs to get ready for grooming then groom dry and deliver to cousotmer
  • make appointments-make phones-bathe dogs -clipped dogs into a style Pet Parents requested
  • Bathe dogs, trim nails, sanitary.
  • Bathe dogs and cats Cutting pets' hair to clients' requests.
  • Groom dogs Bathe dogs Assist customers with check in and out procedures Assist and guide new grooming salon employees
  • bathe dogs/cats greet and check out customers answer phone calls and make appointments
  • Bathe Dogs/Cats Clip Nails Walk all Dogs Clean Kennels Brush/Comb all Dogs
  • Bathe dogs Brush/Comb Dogs Walk Dogs Clip/File Nails Feed all Pets Clean Shop and All Animal Kennels

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15. Clean Ears

average Demand
Here's how Clean Ears is used in Pet Groomer jobs:
  • Trim nails, clean ears and express anal glands.
  • Trim toenails and clean ears.
  • Shampoo, trim and shape fur, clip and file nails, clean ears, generally make the pet look good.
  • Bathe, dry, brush hair and cut/grind nails and clean ears of dogs.
  • Clip nails, clean ears, brush teeth, express anal glands.
  • Bathe, clip nails, and clean ears
  • Clean ears, trim nails.
  • Clip nails, clean ears, brush teeth, and clip .

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16. Reminder Calls

average Demand
Here's how Reminder Calls is used in Pet Groomer jobs:
  • Scheduled appointments, completed reminder calls/texts, managed a team of groomers and assistants & groomed dogs/cats 40+ hours weekly.
  • Give reminder calls of cards to clients who have not been back in over 3 months.
  • Provide optimal call quality when doing reminder calls and call backs for customer reviews.
  • Performed follow up and reminder calls to promote the steady flow of business.
  • Revamped system for rescheduling and reminder calls.
  • Schedule appointments and make reminder calls.
  • Maintain a client base with call backs,scheduling next appointments and reminder calls.

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17. Data Entry

average Demand
Here's how Data Entry is used in Pet Groomer jobs:
  • Answer telephones, schedule appointments, data entry, handle monies received.
  • Bathed and Brushed out Dogs * Gave Dogs professional haircuts * Did data entry, promotions, and answered phones
  • Utilized proprietary software for data entry of military information into a computerized database.
  • Scheduled appointments, computer data entry, up sales in product.
  • Experience with Excel and Word for data entry, inventory and labeling
  • Light clerical duties including answering phones, data entry, appointment setting, record keeping, and copying.

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18. Client Relationships

average Demand
Here's how Client Relationships is used in Pet Groomer jobs:
  • Developed empathetic client relationships and earned a team reputation for exceeding sales goals.
  • Initiate and maintain long-term, positive client relationships serving as a residential key holder.
  • Develop and maintain client relationships.

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19. Book Appointments

average Demand
Here's how Book Appointments is used in Pet Groomer jobs:
  • Book appointments on computer which is set up with a schedule of every day and availability.
  • Answer phones, book appointments, answer questions about pricing or the grooming process.
  • Worked with people to book appointments and maintain monthly appointments,created a personal relationship with all clientele.
  • Multi-tasked by answering phones to book appointments using the computer and to give price quotes.
  • Assist customers Answer phones/book appointments Groom various breeds of dogs Clean and maintain salon
  • Book appointments Bathe and cut hair Groom pets in a timely fashion Meet daily numbers and goals

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20. Safe Environment

average Demand
Here's how Safe Environment is used in Pet Groomer jobs:
  • Provided safe environment for owner to leave animals and receive loving professional pet care.
  • Maintain a relaxed and safe environment for the pets that are in my care.
  • Maintained a clean safe environment inside facility.
  • Provided nutritional, medical, and hygiene care for client's pets while maintaining a safe environment.
  • Maintained a clean and safe environment for the pets in the care of the Hotel.
  • Maintained a clean, safe environment while caring for a variety of animals.

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21. Company Policies

average Demand
Here's how Company Policies is used in Pet Groomer jobs:
  • Trained new grooming associates in company policies and procedures.
  • Train new grooming staff in accordance with company policies.
  • Followed all company policies as they related to grooming.
  • Possessed an extensive knowledge of company policies as well as the ablilty to read and understand product instructions.
  • Followed all company policies and procedures.
  • Resolved all customer complaints in a professional manner in accordance with company policies, while prioritizing customer satisfaction.

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22. Computer System

average Demand
Here's how Computer System is used in Pet Groomer jobs:
  • Performed receptionist duties: scheduled and confirmed appointments, communicated with customers, and inputted customer s information in computer system.
  • Utilize computer systems to enter/retrieve information and to input orders.
  • Answered telephones, scheduled appointments, and kept customer and pet information up to date in the computer system.
  • Use professional telecommunication to schedule appointments on the SAM computer system and write notes to optimize customer relationships.
  • Check in dogs for their appointments using the 7-point check in and SAM computer system.
  • Schedule appointment for services and maintain accurate vaccination records using SAM computer system.
  • Used computer system to keep track of pets and the styles previously done.
  • Logged in all Owner/ Pets information into computer system.
  • Updated pricing for grooming services in computer system.
  • Input of data into the computer system.
  • Start pay 50% comm.End pay 65% commission.Responsible for taking appointments/calls, data entering and learning computer system.

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23. Sales Goals

average Demand
Here's how Sales Goals is used in Pet Groomer jobs:
  • Developed plans and helped train other associates to meet or exceed sales goals and company goals.
  • Sustained solid sales figures and exceeded add on sales goals.
  • Track productivity and follow sales goals within the salon.3.
  • Worked towards meeting training and sales goals.
  • Provided professional pet styling and consistently met weekly promotional sales goals Built a strong clientele base and received numerous referrals
  • Helped drive sales goals and achieve weekly quotas.

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24. Front Desk

average Demand
Here's how Front Desk is used in Pet Groomer jobs:
  • Assist with medicating dogs; work at front desk checking dogs in and out.
  • Assisted clients, made appointments, performed other front desk duties.
  • Front Desk Secretary // Dog Trainer
  • Managed the front desk and made sure customers were satisfied and handled the money coming in (accounting).
  • Coordinate doggy day camp, front desk reception coverage, all care and cleaning, drug administration.
  • Maintained the front desk and reception area in a neat and organized fashion.

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25. Client Information

average Demand
Here's how Client Information is used in Pet Groomer jobs:
  • Filed client information cards accordingly.
  • Used computer program to initiate client information, provide profiles, vaccination records, and generate billing.
  • Maintained client information and services performed in TouchPoint, a proprietary CRM software.
  • Learned various different computer software to keep records on client information.
  • Add and maintain client information into the computer system.
  • Add and maintain client information into TouchPoint.
  • Scheduled appointments Customized haircuts Documented client information Met sales goals
  • Cared for animals Assisted customers Maintained inventory Groomed animals Scheduled appointments Filed client information cards
  • Pet Groomer Greet clients Scheduled appointments Groomed animals Filed client information cards Kept a clean, safe working environment

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26. Client Records

average Demand
Here's how Client Records is used in Pet Groomer jobs:
  • Maintain client records, invoices, daily sales logs and other tasks to continue the successful operation of the Salon.
  • Utilized computer program Cornerstone and hard copy to maintain accurate client records.
  • Updated client records and added appointments for myself and other groomers.
  • Followed through to assure all client records were captured in company database
  • Updated client records and add appointments to company calendar.
  • Pet Groomer, Maintain Client Records, Retail Sales
  • Performed all grooming activities Received/released dogs, answered phones, maintained equipment, and kept client records

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27. Telephone Calls

average Demand
Here's how Telephone Calls is used in Pet Groomer jobs:
  • Answered telephone calls including scheduling appointments.
  • Maintained large volume appointment schedule, answer and place high volume of telephone calls on multi-line telecommunication system.
  • Assisted in answering telephone calls promptly and in an appropriate manner.
  • Paged individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Answered telephone calls, created appointments, cleaned salon, and maintained detailed records of services performed
  • Book appointments, answer telephone calls, and keep department clean and organized at all times.

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28. Customer Relations

average Demand
Here's how Customer Relations is used in Pet Groomer jobs:
  • Frequent multiple line phone handling, reservation booking, and customer relationship management utilizing a proprietary customer management database.
  • Pride in customer relations and customer satisfaction.
  • Increased business by building positive customer relations.
  • Complete full service grooming for dogs* Accomplish grooming services for cats* Form and maintain positive customer relationships* Service 5-6 grooms daily
  • Provided professional services, maintain customer relations, schedule appointments, and assist with basic office procedures.
  • Maintained responsibility for all aspects of customer relations, reporting, and quality control.
  • Establish and maintain customer relations through grooming services.
  • Provided grooming services and advised customers on salon products and services Managed customer relationships and scheduled appointments
  • Career Objective To improve on customer relations, learn the grooming trade and apply it to the best of my ability.
  • Groom 6-8 pets per day on a concise time schedule Maintain customer relations with the company
  • Scheduled appointments Created customer relationships Followed opening and closing procedures

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29. High Volume

low Demand
Here's how High Volume is used in Pet Groomer jobs:
  • Provide top quality grooming services in a high volume salon.
  • Pet Groomer * I am a certified pet groomer working in a high volume professional pet grooming facility.
  • Managed high volume of customers and work load Maintained goals and quotas for sales quarters.
  • Full time grooming position at a high volume groom/daycare/boarding shop.
  • Scheduled and booked appointments Generated a high volume of clientele.
  • Functioned effectively in a high volume grooming environment.

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30. Greeting Customers

low Demand
Here's how Greeting Customers is used in Pet Groomer jobs:
  • Pet Groomer (Dog) Responsibilities included greeting customers, Checking pets in.
  • multi-tasked grooming, answering phone calls, greeting customers and scheduling appointments while helping other groomers
  • Managed the receptionist area, including greeting customers and responding to telephone and in-person requests for information.
  • Provided excellent customer service by greeting customers and assisting on the sales floor.
  • Monitored reception area, greeting customers in person while covering incoming calls.

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31. Customer Information

low Demand
Here's how Customer Information is used in Pet Groomer jobs:
  • Entered/updated customer information in the computer, bathed pets according to client and company specifications.
  • Maintained accurate database of customer information and purchase history.
  • Reported any suspect health conditions, or behavior problems on customer information paper and to the Salon manager.
  • Gathered and verified all required customer information for data purposes and to keep clear files per customer.
  • Put in customer information into the computer.
  • Maintain customer information in CRM system.

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32. Blow Dry

low Demand
Here's how Blow Dry is used in Pet Groomer jobs:
  • Back groomer* Bathe and blow dry pets* Cleaned ears, brushed teeth, trimmed nails
  • Followed by a blow dry to blow out the undercoat
  • Bathe and blow dry, clip, trimmed hair help groomers.
  • Provide all services from bathing, blow drying, nail care, ear care, de-matting, haircuts and much more.
  • Perform grooming services including: bathing, blow drying, brushing, ear cleaning, teeth cleaning and nail trimming.
  • Created a custom grooming plan providing services such as baths, hair styles, blow drying and nail cutting.

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33. Health Problems

low Demand
Here's how Health Problems is used in Pet Groomer jobs:
  • Record each pet's name, sex, age, breed and disposition, and any information about health problems.
  • Treated minor injuries and reported serious health problems to veterinarians.
  • Recorded each pet's name, age, breed and disposition along with any information about health problems.
  • Record each pet's name, sex, age, breed and disposition, and any information about health problems.
  • Handled young, old, and difficult dogs and discussed possible health problems.
  • Allerted clinets of potential health problems.

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34. Owner Instructions

low Demand
Here's how Owner Instructions is used in Pet Groomer jobs:
  • Followed customer / pet owner instructions ensuring client satisfaction.
  • Performed grooming and styling services, including brushing, bathing and conditioning of animals based on pet owner instructions and requests.
  • Trimmed and styled animal coats according to owner instructions and breed standards.
  • Groom and style pets based on pet owner instructions and requests following standard procedures and breed standards.
  • Groom and style pets based on pet owner instructions and requests.
  • Trimmed and styled animal coats according to owner instructions and breed standards.

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35. Special Needs

low Demand
Here's how Special Needs is used in Pet Groomer jobs:
  • Communicated with clients regarding medical and behavioral special needs.
  • Wash and dry the animal, which includes special needs and special requests from clients or our head groomer.
  • Gentle handling of the pets, I groomed a lot of the elderly pets, puppies, and special needs pets.
  • Experience handling a wide variety of dogs and cats, including aggressive and/or special needs pets,
  • Handled special needs pets, and assisted salonists in need with difficult grooms.
  • Cared for dogs with special needs such as: blind, deaf, incontinent.

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36. Customer Complaints

low Demand
Here's how Customer Complaints is used in Pet Groomer jobs:
  • Managed customer complaints and reconciliation.
  • Handled customer complaints if needed.
  • Maintained the cleanliness of the salon Handled customer complaints and recommended services based on the needs of the dog.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Greet customers entering establishment and resolve customer complaints.
  • Answered phones, scheduled appointments and handled customer complaints.

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37. AKC

low Demand
Here's how AKC is used in Pet Groomer jobs:
  • Completed 160hrs Grooming Academy Certification Course in pet styling, health, safety and AKC breeds.
  • Performed Bathing and AKC Standard haircuts for all breeds of dogs.
  • Performed bathing and AKC Standard haircuts for all breeds of dogs Helped customers select products that best fits their needs.
  • Cut and style dog hair according to AKC standards Help customers choose grooming services and products Answer phone and schedule appointments
  • Managed all breeding, whelping, raising of puppies, grooming and showing of dogs for owners in the AKC.
  • Bathed and fed dogs, cleaned kennels, prepared dogs for AKC competitions.

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38. Reminder Cards

low Demand
Here's how Reminder Cards is used in Pet Groomer jobs:
  • Retained customers by calling and sending reminder cards for appointments.
  • Maintained customer files and sent out reminder cards.
  • Completed daily grooming payroll and commission paperwork including appointment reminder cards.
  • Retained customers by calling and sending reminder cards for appointments

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39. Coat Types

low Demand
Here's how Coat Types is used in Pet Groomer jobs:
  • Received the training and certification to successfully and safely groom most breeds and coat types.
  • Selected appropriate shampoos and conditioners for different skin and coat types.
  • Selected appropriate shampoos and conditioners for different skin and coat types.
  • Selected appropriate shampoo and conditioners for different skin and coat types Ability to communicate effectively with clients

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40. Customer Questions

low Demand
Here's how Customer Questions is used in Pet Groomer jobs:
  • Assist in answering customer questions regarding grooming, scheduling grooming appointments and maintaining salon cleanliness and safety.
  • Aided in customer service by answering customer questions about their meals or our facility.
  • Answer and ad-heed to customer questions regarding their pet's health and care.
  • Inventoried all dogs and answered customer questions on the phone.
  • Answer phones and customer questions, resolve customer complaints.
  • Answered any customer questions and educated customers about our services.

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41. Salon Services

low Demand
Here's how Salon Services is used in Pet Groomer jobs:
  • Provide haircuts, trims, styles, and other salon services per request.
  • Tailored salon services to breed appearance standards, especially for show pets.
  • Tailored salon services to breed appearance standards.
  • Answer phones and schedule salon services Checking in clients and their dogs for appointments.
  • Schedule appointments, answer calls, promote Petco Salon services.2.
  • Answered phones and provided information regarding salon services and assisted with other duties as needed.

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42. Coat Health

low Demand
Here's how Coat Health is used in Pet Groomer jobs:
  • Promoted skin and coat health through regular grooming and prioritized animal safety and comfort at all times.
  • Promoted skin and coat health through regular grooming.
  • Trimmed and styled animal coats according to owner instructions and breed standards.Promoted skin and coat health through regular grooming.
  • Bathed dogs using appropriate techniques to de-shed and improve skin and coat health.
  • Promoted skin and coat health through regular grooming.
  • Styled coats to desired cuts, promoted skin and coat health.

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43. Observe Animals

low Demand
Here's how Observe Animals is used in Pet Groomer jobs:
  • Examine and observe animals to detect signs of illness, disease, or injury.

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44. Additional Services

low Demand
Here's how Additional Services is used in Pet Groomer jobs:
  • Provide education and recommendations for additional services based on pet's individualized needs during check in process.
  • Recommend additional services, special shampoos and conditioners.
  • Communicate additional services needed to resolve issues with their pets skin, coat, ears, nails, and teeth.
  • Discussed and performed groom styles with clients and recommended additional services.
  • Job includes selling additional services andsuggesting useful products based on personal knowledge and experience.
  • Have provided 80% increase in sales totals weekly than originally forecasted for promoting additional services with basic hair cut packages.

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45. Detect Signs

low Demand
Here's how Detect Signs is used in Pet Groomer jobs:
  • Examine and observe animals to detect signs of illness, disease, or injury.
  • Examine and observe animals to detect signs of illness, disease, or injury.
  • Examine and observe animals to detect signs of illness, disease or injury.
  • See more occupations related to this task.Examine and observe animals to detect signs of illness, disease, or injury.

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46. Proper Care

low Demand
Here's how Proper Care is used in Pet Groomer jobs:
  • Educated pet owners in the proper care and maintenance of their pets.
  • Educate clients on proper care of pets, including health and nutrition.
  • Educate clients on the proper care of their pets.
  • Educate clients on proper care and grooming needs of their pet(s).
  • Advised customers on proper care of animals and created customer loyalty through personalized customer service.
  • Assisted customers in selecting the right pet for their needs and recommend what products are needed for proper care.

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47. Pets Needs

low Demand
Here's how Pets Needs is used in Pet Groomer jobs:
  • Help customers find a product in the store that fits their pets needs.
  • Greet, interact and assist customers with their pets needs and specific requests.
  • Assist customers with finding grooming products that meets their pets needs.
  • Advise and inform clients of their pets needs.
  • Provided best assistance to to customers wants and pets needs.
  • Insure them their animal will be taken well care of and Sal them the proper package based on their pets needs.

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48. Skin Care

low Demand
Here's how Skin Care is used in Pet Groomer jobs:
  • Educated customers about health concerns related to skin care and grooming of their pets.
  • Educate customers on proper skin care and nutritional needs of pet.
  • Educated clients on preventive hair and skin care.

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20 Most Common Skill for a Pet Groomer

Dog Training Classes34.1%
Customer Service16.4%
Clean Salon13%
Appointment Scheduling7%
Pet Care Department6.4%
Phone Calls4.1%
Pet Stylist3.1%
Pet Owners2.4%

Typical Skill-Sets Required For A Pet Groomer

RankSkillPercentage of ResumesPercentage
1
1
Dog Training Classes
Dog Training Classes
30%
30%
2
2
Customer Service
Customer Service
14.4%
14.4%
3
3
Clean Salon
Clean Salon
11.5%
11.5%
4
4
Appointment Scheduling
Appointment Scheduling
6.2%
6.2%
5
5
Pet Care Department
Pet Care Department
5.6%
5.6%
6
6
Phone Calls
Phone Calls
3.6%
3.6%
7
7
Pet Stylist
Pet Stylist
2.8%
2.8%
8
8
Pet Owners
Pet Owners
2.1%
2.1%
9
9
Anal Gland Expression
Anal Gland Expression
1.4%
1.4%
10
10
Animal Care
Animal Care
1.4%
1.4%
11
11
Domestic Pets
Domestic Pets
1.3%
1.3%
12
12
Trim Nails
Trim Nails
1.1%
1.1%
13
13
Sales Floor
Sales Floor
1%
1%
14
14
Bathe Dogs
Bathe Dogs
0.9%
0.9%
15
15
Clean Ears
Clean Ears
0.9%
0.9%
16
16
Reminder Calls
Reminder Calls
0.9%
0.9%
17
17
Data Entry
Data Entry
0.8%
0.8%
18
18
Client Relationships
Client Relationships
0.8%
0.8%
19
19
Book Appointments
Book Appointments
0.7%
0.7%
20
20
Safe Environment
Safe Environment
0.7%
0.7%
21
21
Company Policies
Company Policies
0.7%
0.7%
22
22
Computer System
Computer System
0.6%
0.6%
23
23
Sales Goals
Sales Goals
0.6%
0.6%
24
24
Front Desk
Front Desk
0.6%
0.6%
25
25
Client Information
Client Information
0.6%
0.6%
26
26
Client Records
Client Records
0.6%
0.6%
27
27
Telephone Calls
Telephone Calls
0.5%
0.5%
28
28
Customer Relations
Customer Relations
0.5%
0.5%
29
29
High Volume
High Volume
0.5%
0.5%
30
30
Greeting Customers
Greeting Customers
0.4%
0.4%
31
31
Customer Information
Customer Information
0.4%
0.4%
32
32
Blow Dry
Blow Dry
0.4%
0.4%
33
33
Health Problems
Health Problems
0.4%
0.4%
34
34
Owner Instructions
Owner Instructions
0.4%
0.4%
35
35
Special Needs
Special Needs
0.4%
0.4%
36
36
Customer Complaints
Customer Complaints
0.4%
0.4%
37
37
AKC
AKC
0.4%
0.4%
38
38
Reminder Cards
Reminder Cards
0.4%
0.4%
39
39
Coat Types
Coat Types
0.4%
0.4%
40
40
Customer Questions
Customer Questions
0.4%
0.4%
41
41
Salon Services
Salon Services
0.4%
0.4%
42
42
Coat Health
Coat Health
0.3%
0.3%
43
43
Observe Animals
Observe Animals
0.3%
0.3%
44
44
Additional Services
Additional Services
0.3%
0.3%
45
45
Detect Signs
Detect Signs
0.3%
0.3%
46
46
Proper Care
Proper Care
0.3%
0.3%
47
47
Pets Needs
Pets Needs
0.3%
0.3%
48
48
Skin Care
Skin Care
0.3%
0.3%

1,594 Pet Groomer Jobs

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