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  • Donor Concierge

    Gift of Life Marrow Registry 3.9company rating

    Remote pet resort concierge job

    WE ARE LOOKING FOR QUALIFIED CANDIDATES FOR BOCA RATON, FL ONSITE LOCATION ONLY. THIS IS NOT A REMOTE POSITION. At Gift of Life, we believe every person battling blood cancer deserves a second chance at life - and we are determined to make it happen. We are singularly passionate about engaging the public to help us get everyone involved in curing blood cancer, whether as a donor, a volunteer, or a financial supporter. It all begins with one remarkable person, one life-changing swab, and one huge win - finding a match and a cure. Education Background in hospitality or customer service focused roles. Degree in hospitality management preferred. Summary The Donor Concierge ensures an exceptional, personalized donor experience throughout the donation journey at the Gift of Life - NMDP Collection Center. This role creates a warm, supportive environment, anticipates needs, and delivers high-touch service that enhances comfort, ease, and overall satisfaction. Responsibilities Create a welcoming, personalized experience by anticipating and responding to donor needs. Serve as the primary non-clinical point of contact for donors comfort and service-related requests. Prepare and present food and beverage options based on donor preferences and dietary requirements (e.g., kosher, or other restrictions). Curate entertainment options to enhance the donor's experience during the collection. Assemble and deliver welcome amenities and gift bags, including coordinating hotel delivery when needed. Prepare branded gift items for donor arrival and maintain a polished presentation. Monitor and manage inventory of amenities and gift packages; coordinate with internal teams for restocking. Work with internal contacts and external vendors to fulfill special requests or source specific branded items. Partner with the Apheresis Team to support non-clinical donor needs and assist with special requests. Coordinate local travel and transportation arrangements as needed. Maintain professionalism, discretion, and a high standard of service in all donor interactions. Perform other duties and special projects as assigned to enhance the donor experience and uphold organizational values. Knowledge, Skills, and Experience Strong multitasking abilities with excellent verbal and written communication. Creative problem-solving and organizational skills. Exceptional interpersonal skills with a warm, courteous, and professional demeanor. Ability to manage confidential information with discretion. Physical Demands / Working Conditions This is an active role requiring frequent walking, standing, bending, and lifting in a fast-paced environment. May lift objects weighing up to 20 pounds, with occasional lifting of items over 20 pounds. Local travel may be required.
    $26k-36k yearly est. 4d ago
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  • eClose Concierge

    512Financial

    Remote pet resort concierge job

    Accuracy. Speed. Growth. Join us in shaping the future of mortgage closings Ready to shape the future of mortgage documentation? Join a team that's been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you'll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process. If you're detail-oriented, thrive in fast-paced environments, and want to start a career with growth potential, this opportunity is for you. About the Company: Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you'll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance-while helping shape the future of the industry. What You'll Do: Receive and manage closing packages from lenders Review loan packages for accuracy and completion Use proprietary software to digitize documents and prepare them for eClosing Place digital signature fields and ensure they're ready for borrowers to sign Deliver finalized documents digitally to title companies and borrowers Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience Schedule & Pay: Hours: Monday-Friday, 11:00 AM - 8:00 PM (Central Time) Overtime: Occasional 4-hour weekend shifts during peak periods Pay Rate: $15-$17/hour (based on experience) What We're Looking For: High School Diploma or GED Required Accurate and efficient data entry skills with strong attention to detail Excellent time management and ability to perform under high volume Clear and professional written communication skills Self-motivated, focused, and able to thrive while working from home Prior mortgage industry experience is a plus, but not required Proficiency with Microsoft Office Suite and Windows OS Work Environment & Support: 100% remote position Company-provided computer, phone, and dual monitors Comprehensive training to set you up for success A supportive team environment that values accuracy, timeliness, and collaboration Why Join? Be part of a company trusted by lenders nationwide Gain hands-on experience with cutting-edge eClosing technology Build a meaningful career in the mortgage industry with clear advancement paths Work from the comfort of home while still making a real impact in people's lives Important: Candidates must be able to pass a post-offer background screening Apply today and take the first step toward a rewarding career in digital mortgage processing with a proven industry leader! Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
    $15-17 hourly Auto-Apply 60d+ ago
  • Concierge (Remote) at VillaSport

    Syufy Enterprises

    Remote pet resort concierge job

    VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry. We are currently looking for a remote concierge professional to assist our members.If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a benefits package including a 401(k) plan with a generous company match of up to 4% of your compensation. The Concierge will be interacting with VillaSport members and home office. Their primary responsibility is to process all change requests from VillaSport members in a timely manner. They will need to be able to communicate effectively, organized, self-motivated, resourceful, and able to successfully handle multiple concurrent duties and assignments with minimal direct supervision. They will need to be available to work during peak club hours which could include weekends. This position regularly handles highly confidential information, credit card and bank account information. COMPENSATION AND BENEFITS INCLUDE: Hourly rate of pay, based on relevent experience to the role. Full-time hours. Fully remote work environment. PTO. Benefits package. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services. RESPONSIBILITIES: Manage concierge que emails Process all online member add on requests Process all online member removal requests Process all online upgrade/downgrade request Process other membership forms as assigned to them Process refunds with provided guidelines Work closely with Member Account Representative in resolving issues for monthly billing Answer phone calls from members and assist with member needs Other duties as assigned by Supervisor. QUALIFICATIONS: Hospitality industry experience is preferred Highly organized and a self-starter. Excellent team player. Focused yet flexible. Excellent judgment. Comfortable handling sensitive information and confidential information. Strong computer skills. For more information, please visit our website at ******************* *** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Remote Adventure Concierge

    Xperience Xscape Travels

    Remote pet resort concierge job

    As a Remote Adventure Concierge, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued. Key Responsibilities Respond promptly and kindly to client questions via email, phone, and chat. Assist with itinerary updates, travel changes, and special requests. Share accurate information about travel requirements and destination details. Conduct follow-ups to confirm satisfaction and gather feedback. Handle concerns with empathy and problem-solving skills. Benefits Remote freedom - work anywhere with flexible hours. Travel perks, discounted rates, and insider access. Growth opportunities through training and team support. Join a mission-driven team that loves creating memorable experiences. What We're Looking For Excellent written and verbal communication. Customer service background (travel experience is a plus). Organized, detail-oriented, and proactive work style. Comfortable learning new tools and systems. Passion for travel and helping others. Working Place: Remote Company : Xperience Xscape Travels
    $36k-50k yearly est. 13d ago
  • Remote Concierge

    Naviga Recruiting & Executive Search

    Remote pet resort concierge job

    About Us Naviga Recruiting & Executive Search is a leading retained search firm dedicated to elevating our clients' business growth one hire at a time. We specialize in connecting sales, marketing, finance/accounting and operations professionals with organizations looking to achieve exceptional results. The Opportunity Naviga Recruiting & Executive Search is looking for a professional and highly organized Part-Time Virtual Receptionist to be the welcoming voice of our firm. This role is crucial for managing the first impression we make on our global network of professional candidates and esteemed employer clients. You will be responsible for efficiently handling high-volume calls, directing inquiries, and providing exceptional administrative support to our recruiting teams. Please note: this is a pay per phone call response position. What You Will Do In this role, you will be the core driver of our client's hiring success, balancing world-class recruiting with strategic account oversight: Global Communication: Professionally answer and manage incoming calls from professional candidates and high-level employers located across the world, maintaining a consistently courteous and helpful demeanor. Call Fielding & Routing: Efficiently screen, prioritize, and accurately route calls to the appropriate executive search consultant or department. Information Management: Take clear, detailed messages and ensure timely delivery via email or internal communication systems. Data Entry: Perform basic data entry to update candidate and client records as needed. Who You Are Hospitable Demeanor: A naturally warm, friendly, and helpful attitude focused on creating a positive first impression for all callers. Communication Skills: Exceptional verbal and written communication skills with a clear, professional telephone voice. Must be comfortable interacting with C-level executives and seasoned professionals. Technical Proficiency: Proficient in Google Suite (Docs, Sheets, etc.) and experience with phone systems. Organizational Skills: Superior organizational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Professionalism: A reliable, punctual, and discrete professional who understands the importance of confidentiality in executive search. Why Join the Team? Be the front-line representative for a globally recognized leader in executive search. Enjoy a flexible, part-time schedule that supports work-life balance. Work in a dynamic, fast-paced, and professional environment. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
    $29k-38k yearly est. 60d+ ago
  • Part-Time Mueller Concierge

    Mueller Communications 3.1company rating

    Remote pet resort concierge job

    Mueller Communications, a well-established and highly regarded communications and marketing firm, is looking for a part-time Concierge to add to its talented team of professionals. We take a collaborative problem-solving approach and this position is ideal for someone who enjoys being part of a close-knit team and has strengths in organization and executing tasks efficiently. The Mueller Concierge serves as an ambassador and driver of our workplace culture by supporting Mueller Communications team members in their roles at work, at home and everywhere in between to help drive employee engagement, satisfaction and productivity. We also aim to strengthen client relationships by expressing our gratitude in unique ways that make them feel special or provide an appropriate response to a life event. What you'll be doing: Employee Engagement Plan and coordinate team-building activities (e.g. annual pontoon boat outing, Brewer's game, family photoshoots, holiday party, etc.) Plan and coordinate concierge services (e.g. in-office gift wrapping station, Amazon return days, car detailing, yoga, etc.) Meet with employees to develop specific support plans, noting how best you can support the individual in their work / home life Employee Recognition Plan and coordinate celebrations, including: Birthdays Baby / Wedding showers Workplace Anniversaries Other important life events or milestones Client Support and Event Coordination Assist staff in client-related needs, upon request, which might include procuring and delivering gifts, flowers, cards, etc. Plan and coordinate internal marketing and/or community events Qualifications that will make you stand out: Self-starter with an ability to work independently Friendly, patient, and task-oriented mindset Strong communication skills with attention to detail Excellent organizational and customer service skills Discretion and diplomacy in handling sensitive information and requests Why you'll love working here: Total Rewards offering that includes a competitive salary, 401(k) and profit-sharing, bonuses, and comprehensive health and wellness benefits Award-winning culture that earned us Milwaukee Business Journal's Best Place to Work 4 years running (2020, 2021, 2022 & 2023) Beautiful newly-renovated modern workspace perfected for collaboration Flexible hybrid working model that prioritizes work/life balance so you can live your best life at work and at home Emphasis on professional development that includes paid membership in professional associations, internal lunches to support company growth and other career ambitions One-of-a-kind concierge program dedicated to help the entire Mueller team discover an improved sense of workplace satisfaction, celebration, and organization Regular Happy Hours and company outings to socialize with colleagues, have fun, and strengthen the team. Fully stocked kitchen so no one ever has to skip breakfast or lunch to meet their deadlines
    $24k-30k yearly est. 10d ago
  • Social Bay Concierge

    Daveandbusters

    Pet resort concierge job in Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive Social Bays. As a Concierge, you will guide groups through deciding on what type of games to play based on the needs of the group, give tips and best ways to have the best time, and ensure they are set up for success to enjoy a little competition and FUN! NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Welcomes and engages all Guests by providing exceptional service that creates unforgettable experiences. You will be the face of the FUN! Creates an environment of high engagement and FUN for our Guests. Guides groups of Guests through collaborative activities and games. Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience. Understands Guest's needs to determine which game(s) is best for the group. Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required. Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service. Completes any required side work to support the set-up and break down of the Social Bays. Resetting and cleaning Bays to approved standards after use to prepare for next Guests. Adheres to company's sanitation procedures. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law. Salary Compensation is from $10.45 - $13.5 per hour Salary Range: 11 - 13.8 We are an equal opportunity employer and participate in E-Verify in states where required.
    $10.5-13.5 hourly Auto-Apply 22d ago
  • Concierge

    Carroll Place 3.5company rating

    Pet resort concierge job in Carroll, OH

    Job Description About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
    $19k-24k yearly est. 14d ago
  • Membership Concierge II-Weekends

    Life Time Fitness

    Pet resort concierge job in Upper Arlington, OH

    Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties and Responsibilities Operates as first point of contact for members and guests entering resort Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Serves as point of contact for new member acquisition and member retention interactions Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources Position Requirements High School graduate or equivalent Minimum of 1 year of customer service experience Passion to serve others Effective communication skills Preferred Requirements Bachelor's Degree in Hospitality Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $20k-25k yearly est. Auto-Apply 40d ago
  • Concierge - Part Time

    Spectrum Retirement Communities 3.9company rating

    Pet resort concierge job in Mason, OH

    At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Job Description Salary: $14.50 - $16.35 per hour, based on experience Schedule: Part Time In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area. Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: High School diploma or equivalent is required Experience in an office environment, answering phones or customer service preferred. Technology skills are important. Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.
    $14.5-16.4 hourly 4d ago
  • Independent Living Concierge

    Trilogy Health Services 4.6company rating

    Pet resort concierge job in Hilliard, OH

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents. Key Responsibilities * Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more. * Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns. * Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga. * Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community. * Support family communication by assisting with family calls and responding to questions or concerns from loved ones. * Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities. Qualifications * High School Diploma or GED/HSE preferred * 0-1 years of relevant experience preferred * For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old. LOCATION US-OH-Hilliard Norwich Springs Health Campus 4680 Library Way Hilliard OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents. Key Responsibilities * Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more. * Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns. * Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga. * Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community. * Support family communication by assisting with family calls and responding to questions or concerns from loved ones. * Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities. Qualifications * High School Diploma or GED/HSE preferred * 0-1 years of relevant experience preferred * For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old. At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $19k-23k yearly est. Auto-Apply 50d ago
  • Concierge, Counseling

    Cuyahoga Community College (Tri-C 3.9company rating

    Pet resort concierge job in Westlake, OH

    Department: Counseling Reports To: Manager, Counseling & Student Svcs Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Non-Union Work Schedule: Standard College Hours: M-F, 8:30am-5pm Number of Openings: 1 Job Description: SUMMARY Provides direct customer service to all guests, visitors, students, faculty, staff and vendors to the applicable Tri-C campus or office building. ESSENTIAL FUNCTIONS * Welcomes and acknowledge all guests, visitors, students & vendors according to College standards; anticipates and addresses service needs. * Responds to inquiries on behalf of the campus utilizing student focused interpersonal skills and assists as required. * Effectively handles all inbound and outbound phone calls in a pleasant, customer-service oriented manner. * Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with information including College maps, brochures, and event literature. * Attends all College meetings as assigned. * Performs other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate's degree * Significant related experience may substitute for education. * Minimum of two years of experience in a customer service-oriented role. * Demonstrated experience making sound decisions that affect a work unit or team. * Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations. KNOWLEDGE, SKILLS, and ABILITIES * Possess basic knowledge of customer service concepts, practices, and procedures with the ability to use in varied situations. * Possess strong organizational and time-management skills. * Possess excellent written, verbal, and interpersonal communication skills. * Ability to foster a team environment and work collaboratively. * Ability to research and analyze issues and develop solutions. * Ability to work accurately with great attention to detail. * Demonstrated basic proficiency with Ad Astra or equivalent room scheduling program. * Demonstrated basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint. * Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity. * Ability to develop and maintain relationships with key contacts to enhance workflow and quality. * Possess sensitivity to appropriately respond to the needs of students and the community. COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Collaboration * Adaptability IMPORTANT COMPETENCIES * Time Utilization * Continuous Improvement PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office environment. * The work area is adequately lighted, heated, and ventilated. * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc. * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. Target Starting Salary Range: $34,000 to $38,000 The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s). ISpecial Note: f hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $34k-38k yearly 36d ago
  • Concierge

    Link Property Management

    Pet resort concierge job in Grandview Heights, OH

    at LINK Property Management Property: Summit Chase Schedule: M-F 3pm-11pm As the first and main point of contact for residents, community office team members play a critical role in creating a great living experience for residents! They understand and value the impact of small, everyday interactions.As a Concierge on the Association Management team at LINK, you will serve as gatekeepers to the building, managing resident guests, contractors accessing the building to complete association work or in-unit work for owners, food deliveries, and package registration. You will have the opportunity to assist with amenity reservations and support the residents with any assistance needed.A DAY IN THE LIFE Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents. Answer and direct all incoming calls Regular patrol of the grounds and parking garage including monitoring security cameras Daily inspection of all primary locations of operating equipment Verify service contractor work orders; issue appropriate control “swipe” card for access. Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact. Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request. When necessary, help with the training of co-workers. Valet parking for guests and residents. Submit service requests in Building Link, necessary building damages or deficiencies found or reported to Concierge Desk. ABOUT YOU High school degree or equivalent required Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred Enjoys communicating and/or interacting with residents, guests, co-workers, and members of the general public. Responds quickly to problems; ability to work in a stressful environment Basic computer, office equipment & phone system knowledge Microsoft or Google Applications experience is preferred The ability to work independently and in a team environment Strong customer service skills A positive, get the job done attitude Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills A strong sense of responsibility, ownership, and accountability Flexibility and ability to work in a fast-paced, dynamic environment with changing priorities. This includes the ability to have the flexibility to regularly work outside of normal business hours to meet deadlines if necessary A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations COME GROW WITH LINK At LINK, we're driven by purpose, committed to creating spaces that foster curiosity and growth, and recognize that our people are what truly sets us apart. We're a team of passionate individuals, each expert in our chosen fields. Together, we're building an award-winning company, with a proven track record of delivering best-in-class property management services. You would enjoy being part of the LINK team if you: Constantly seek new information and insight, question the status quo, and find value in the diverse perspectives of others Choose to show up as your authentic self each day, engage in meaningful conversation with an open mind and approachable attitude Are a self-starter, who takes smart risks, has a bias for action, and is comfortable owning results Inspire those around you with your attitude, actions, and dedicated passion to your craft Show up for your team, building trust and a strong relationship
    $20k-25k yearly est. Auto-Apply 60d+ ago
  • Care Concierge

    Curana Health

    Pet resort concierge job in Cleveland, OH

    At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Care Concierge is a key role in Curana's Interdisciplinary Care Team. The Care Concierge is on-site at Senior Living Facilities and is a bridge between patients, providers, and Curana's virtual support team Essential Duties & Responsibilities Patient Support * Conduct monthly in-person rounds for patients enrolled in Advanced Primary Care Management (APCM) or the Guiding an Improved Dementia Experience (GUIDE) programs * Address patient and durable power of attorney (DPOA) inquiries via telephone. * Respond to patient or caregiver messages received via the Curana Patient Portal. * Assist patients with scheduling follow-up appointments with Curana Providers or specialists. Provider Support * Manage electronic health records (EHR) and ensure accurate and up-to-date patient records. * Coordinate documents needed for review or signature by a provider. * Facilitate provider orders and escalate findings. * Support Provider scheduling. * Assists with prior authorizations. * Obtain patient records and diagnostic test results. * Organizing telehealth consultations. Communication Support * Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network. * Other duties as assigned Qualifications Required Education and Experience * Registered or Certified Medical Assistant. * 1+ years of experience working in a medical office, community engagement, or other related fields. Required Skills * Ability to interpret medical records, lab results, and appointment notes. * Demonstrates experience in collecting clinical information and surfacing changes to the appropriate Curana care team member. * Willingness to travel to local Senior Living Communities. * Proficient computer skills and exhibits knowledge in using various Microsoft Office applications. * Excellent organizational and time management skills with the ability to prioritize tasks. Preferred Education and Experience * Experience working with chronic care management (CCM) or other care management programs. Travel Requirements: * On-site at assigned Senior Living Communities 4 business days out of the work week. * May require travel to multiple local Senior Living Communities. This role requires travel to and from one or more assigned facilities. Depending on the amount of travel required, Curana may in future determine that a valid driver's license, current auto insurance, and an acceptable driving record are required. If so, you will be provided with thirty (30) days notice of this requirement. From that time forward, please be advised that Periodic motor vehicle (MVR) checks may be conducted as a condition of, and/or for, continued employment. We're thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16th in the "Healthcare & Medical" industry category and 21st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
    $20k-26k yearly est. 40d ago
  • Spa Concierge

    The Woodhouse Day Spa-Cleveland 3.7company rating

    Pet resort concierge job in Rocky River, OH

    Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Vision insurance About the Role: Join The Woodhouse Day Spa - Cleveland as a Spa Concierge, where you'll be the first point of contact for our guests, ensuring they receive an exceptional experience from the moment they arrive. We're looking for enthusiastic individuals who are passionate about wellness and customer service to enhance our tranquil environment in Rocky River, OH. Responsibilities: Greet and welcome guests with a warm, friendly demeanor. Manage appointment scheduling and ensure smooth guest flow throughout the spa. Provide detailed information about spa services, packages, and promotions. Assist guests with check-in and check-out processes efficiently. Handle guest inquiries and resolve any concerns with professionalism. Maintain a clean and organized front desk and waiting area. Collaborate with spa team members to enhance the guest experience. Promote retail products and services to enhance guest satisfaction. Requirements: High school diploma or equivalent; experience in a spa or hospitality setting preferred. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask in a fast-paced environment. Proficient in using scheduling software and basic computer applications. Positive attitude and a passion for delivering outstanding customer service. Flexibility to work evenings and weekends as needed. Previous sales experience is a plus. About Us: At The Woodhouse Day Spa - Cleveland, we have been providing a serene escape for our guests for over a decade. Our commitment to exceptional service and luxurious experiences has made us a favorite destination for relaxation and rejuvenation. Employees love working here because of our supportive culture and dedication to personal growth and wellness.
    $20k-25k yearly est. 4d ago
  • CLINIC CONCIERGE

    Beacon Orthopaedic Partners MSO LLC

    Pet resort concierge job in Cincinnati, OH

    Job Description Greet patients and their family members to welcome them to our organization. Assist all the needs of the patients as they arrive for their appointment. Cross train with front desk and fill the role as main contact for the facility when the Clinic Manager is out. Position Responsibilities/Standards: General Attend department, clinic or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Demonstrate knowledge and understanding of all company policies and procedures. Core Values Communication: Verbal and written communications are effective in soliciting and conveying information. Information is clear, concise and timely. Beacon Policies: Consistently adheres to Beacon Policies and Procedures (i.e.: including but not limited to: appropriate cell phone and computer usage, dress code, etc.). Also follows all OSHA and HIPAA regulations. Teamwork: Demonstrates teamwork within department and with company contacts. Allows for flexibility in how work is accomplished. Treats others with respect and dignity. Initiative: Takes initiative in routine situations and proceeds when appropriate. Learns new processes, procedures and technology as needed. Makes appropriate decisions. Patient Care/Customer Service: Responds to patients and coworkers in a friendly and professional manner. Anticipates patient needs, patients always come first. Dependability: Consistent pattern of good attendance and punctuality. Employee can be relied upon to meet work schedule and complete duties. Duties and Responsibilities Direct all Patients to correct desk/area (MRI, ASC, DME, PT, Chiropractor, and Clinic front desk) Verify appointments of patients coming into building -location, physician and time. Schedule Urgent Care patients in Nextgen and push paperwork through Phreesia prior to sending into clinic Manage Urgent Care physician rotation and plan for coverage issues as the schedules change Verify and Triage each Walk-in patient Distribute/Collect medical records requests upon patient request Collect FMLA/Disability/BWC paperwork, create encounter, collect payment, scan to assigned representative Direct all deliveries to the correct area Maintain the cleanliness of both lobbies, organize and wipe down wheelchairs Alert manager of any facility issue Ensure each morning that the waiting areas are neat and tidy, chairs are straight, hand sanitizer available and TV's are turned on to sports channels only Keep inventory of concierge supplies (stickers, masks, markers, hand sanitizer) Keep walk-ins (non-appointment patients besides urgent care) to a minimum. Call for appropriate help if patients need ambulatory assistance (PT or ATC) Direct Patients with billing/insurance questions to patient advocate Update signage on doors for closures/emergencies Cross train at front desk Be the point of contact for facility issues when manager is out Education/Experience Required: High School Diploma or Equivalent. Must be friendly, courteous and have good communication skills when greeting patients. Previous experience in customer service or hospitality is preferred. Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, and reach. Must be able to climb, pull, push, squat and/or kneel. Maximum unassisted lift = 50lbs.
    $20k-25k yearly est. 4d ago
  • Concierge - 75 Public Square

    Millennia Housing Management 4.5company rating

    Pet resort concierge job in Cleveland, OH

    Millennia Housing Management is seeking motivated Building Concierge. The Concierge will be one of the first point of contact at Key Center. This individual will have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented. The concierge serves as a customer service/sales consultant. Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident's requests, questions and needs, serve as a liaison to the Management office and to provide information, tours, taking calls etc. This person will work with the Marriott to deliver a seamless experience between Tower and guests when needed. Essential Functions and Responsibilities Greet residents and guests in a courteous and friendly manner as they enter the building. Become familiar and provide recommendations to residents on community attractions and local amenities when requested. Provides brochures, floor plans and other collateral to clients. Maintains a clean and orderly front desk, lobby area, and storage closets were applicable. Prepares incident reports and correlating documentation. Adheres to established policies related to fair housing. Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner. Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts. Must be team oriented. Check visitors in using a valid form of identification. Ensure every interaction receive exceptional customer service through warm greetings, suitable recommendations, and improvised solutions, if needed. Provide appropriate assistance as needed to residents, guests, and visitors in expedient and professional manner while adhering to company and building policies. Proactively seeks opportunities to meet or exceed the expectations of the resident, guest, or visitor. Assure prompt and positive action on all complaints, questions, and concerns. Ensure visitors, messengers, and vendors follow access control procedures, according to building policy. Control after hour access to the lobby through the admittance process. Screen guests and visitors in an efficient manner to expedite their admittance to the building as needed. Prevents losses and damage by reporting irregularities or incidents immediately to management. Immediately responds to emergencies to provide necessary assistance to residents, guests, and visitors. Respond to incidents of fire, medical emergency, activated alarms, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, suspicious activity, and other incidents or conditions. Maintain logs, prepare incident reports, activity reports and communicate accordingly to management, life and safety personnel and/or public safety authorities, as required. Performs other related duties as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or equivalent. One to two years related experience or equivalent preferred. General knowledge of security procedures/methods and fire safety. CPR and First Aid Training preferred. Report writing experience preferred. Excellent written and oral communication skills. Ability to work independently (and in a team). Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change with or without notice.
    $20k-24k yearly est. 16d ago
  • PART-TIME Concierge

    Towne Properties 4.5company rating

    Pet resort concierge job in Cincinnati, OH

    Job DescriptionDescription: Love Where You Work! At Towne Properties, we don't just build communities-we build careers. As a recognized leader in the property management industry, we are proud to be an employer of choice for our associates. Our team is growing, and we are looking for talented individuals like you! Position: Part-Time Concierge Location: Sky Central Apartments, located in the iconic PNC Tower annex - downtown Cincinnati, OH Competitive Pay: $17 - $18 per hour (based on experience) Work Schedule: Thursday & Friday 4pm - 8pm; Saturday 12pm - 8pm What You'll Do: Welcome residents and guests Receive and deliver packages Manage incoming calls and messages Monitor surveillance cameras and fire alarms Maintain visitor and contractor logs Ensure lobby area cleanliness We're Looking For: At least one year of relevant experience Conflict resolution skills Customer service experience with a strong focus on face-to-face interactions Excellent communication skills Proficient in basic computer skills and recordkeeping Can lift or move up to 50 lbs Willingness to undergo drug and background checks upon job offer Why Towne Properties? Towne Properties has been recognized as one of Cincinnati's Top Workplace by Energage every year since 2018. As a family-owned business since 1961, we take pride in fostering a supportive, team-oriented culture where associates are valued and encouraged to grow. Benefits Include: 401(k) with company match Supportive and inclusive workplace environment Opportunities for growth and advancement Convenient downtown location with access to public transit Be part of a company that's both award-winning and deeply rooted in the community Your Future Starts Here - Apply Today! Towne Properties is an Equal Opportunity Employer. Satisfactory background are required as a condition of employment. Requirements: Customer service experience with a strong focus on face-to-face interactions Excellent communication and conflict resolution skills Able to lift or move up to 50 lbs
    $17-18 hourly 7d ago
  • Concierge

    The Abbewood

    Pet resort concierge job in Elyria, OH

    Seeking a reliable front desk/concierge to join our team. Experience working with seniors preferred but not required. Must be able to work rotating holidays. The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park standard. Reports to the Business Office Manager. Qualifications Must have high school diploma or equivalent Must be proficient with Microsoft Office (Word and Excel) Must demonstrate proficiency with office machines (i.e., fax, copier/scanner) Primary Job Responsibilities Greeter Duties Demonstrates excellent customer service , including telephone etiquette skills Serves as community's first greeter to all guests, visitors, residents and families entering front lobby Creates and maintains a positive atmosphere of warmth and hospitality Interacts with all individuals professionally and courteously Directs concerns from individuals to appropriate manager Screens visitors entering the community Assists with keeping front lobby and workrooms neat, clean and presentable Closely observes lobby activity and reports unauthorized visitors or concerns Keeps front lobby entrance flowing and welcoming Keeps bell cart clean and polishes weekly Administrative Duties Provides accurate, reliable clerical support (i.e., typing, filing, photocopies, fax, data entry, etc.) Receives, sorts and distributes mail Delivers packages to appropriate person/department following community policy Makes accurate, timely entries into Events Log Maintains lists (i.e., resident directory, door check sheets, associate phone list, call in sheets) Enters resident maintenance requests in TELs system Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed Oversees resident check in system (i.e., educates new residents, invites participation, maintains weekly list for security) Sales / Marketing Support Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents Communicates with sales team and back up sales team so inquiry calls are handled timely Assists with Electronic Heath Record (EHR) system as requested Additional Requirements Must enjoy serving seniors Must demonstrate excellent customer service and hospitality Must have good telephone etiquette Must demonstrate trustworthiness and dependability Must work efficiently and effectively with little to no supervision Must demonstrate effective communication skills Must work efficiently with frequent interruptions Must be able to multi task Must be able to meet deadlines Must be cheerful and positive Must be responsive to resident requests Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training Who We Are At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.
    $20k-26k yearly est. 4d ago
  • Concierge

    New Perspective Senior Living 3.5company rating

    Pet resort concierge job in Highland Heights, OH

    Why New Perspective? A Career with purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Job Type: * Full Time When you join our team, you'll gain: * Referral Bonus - Earn a bonus each time we hire a new team member referred by you. * Flexible Scheduling - Partner with your manager to create your ideal schedule. * Full-time, Part Time?- What works best for you? We want to make it happen! * Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us! * Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! * Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. * Positive Impacts - You'll make a difference by helping seniors live life on purpose! Responsibilities * Answers incoming calls with a smile and provides routine information to callers, records messages and screens and routes calls to appropriate destinations. * Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. * Screens and directs all visitors. * Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. * Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. * Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications * High school diploma or equivalency preferred * Ability to read, write, speak & understand the English language * Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. * Demonstrated computer skills and ability to interact with a variety of electronic devices. * Ability to communicate effectively verbally and in writing using the English language. * Ability to handle multiple tasks simultaneously. Preferred Qualifications * Previous experience working with seniors preferred and desire to serve and care for seniors Team Member Benefits & Perks* * Medical, Dental, & Vision Insurance * 401(k) with Company Match! * Paid Time Off and Holidays * Company-Paid Basic Life Insurance * Voluntary Short-Term Disability * Company-Paid Long-Term Disability * Health Reimbursement Account/Health Savings Account * Flexible Spending Accounts * Education assistance - up to $5,000 per calendar year! * Leadership Development & Career Advancement * Real-time Access to Earned Wages * Referral Bonuses * Employee Assistance Program * Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer
    $21k-24k yearly est. 60d+ ago

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