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Petco Holdings, Inc. jobs - 550 jobs

  • Area Medical Director- Houston

    Petco Holdings 4.1company rating

    Remote Petco Holdings job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this Area Medical Director position is to provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area. The Area Medical Director is responsible for representing the mission and values while creating a positive culture, hiring and development of staff, driving hospital growth and delivering performance objectives. Additionally, through the guidance of Petco Veterinary Hospital Standard Operating Procedures (SOPs), they will ensure our hospitals practice a high standard of quality medicine and provide excellent patient care and client service. The Area Medical Director role is critical to ensuring that our hospitals provide a positive environment for staff, patients, and clients. All hospital staff is responsible for fostering an environment in which: • the patient's needs always come first • every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience • contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible • exceptional teamwork and commitment to shared goals benefits the entire organization Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Lead and provide management to all hospitals in assigned area to drive hospital growth and deliver performance objectives Manage, develop, and provide mentorship to hospital veterinarians and hospital medical leaders through hands-on evaluation and coaching, as well as provide as needed medical support to any relief doctors who provide doctor services Provide In-hospital evaluation for improvement hospital flow and efficiencies Act as the primary medical point of contact for all Petco owned hospitals within assigned area and ensure compliance with hospital policies and procedures and with local, state, and federal laws Oversee and assure hospital radiation safety, regular equipment maintenance, and compliance programs are compliant Partner with hospital DVMs and leaders to assure controlled substance compliance Ensure all Vetco Total Care hospitals uphold all Petco standards, mission, and values Partner with operational leadership to manage and support escalated client concerns, including but not limited to professional liability submissions and other escalated client concerns including the potential for small claims proceedings Monitor and report veterinarian adherence to medical standards in the Petco Veterinary Hospital Medical SOPs Review electronic medical records of direct reports regarding patient decisions and provide feedback and direction to associate veterinarians as a means to elevate patient care in our hospital Review and analyze key metrics to improve veterinarian production Ensure hospitals are maintaining a positive work environment that fosters efficiency, profitability, and partner retention Practice high quality medicine on an as needed In partnership with the Petco Talent Acquisition team, assist in the recruitment, interview, hiring, and onboarding process In partnership with the Regional Medical Director and Area Operation Manager, support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives and budget expectations Frequently travel between area hospital locations with the potential of up to 20% of overnight travel (such as corporate office or conferences) Other Duties and Responsibilities 1. Performs additional duties as assigned 2. Hold relevant permit and/or responsible veterinarian responsibilities as state requires and per business needs 3. Obtain and support individual hospitals with DEA registration responsibilities as required by the business 4. Obtain veterinary licensure in every state role has hospitals located 2. Disseminate knowledge throughout staff in order to improve the level of care provided to both the patient and the client Nature of Supervision The incumbent will take direct supervision from assigned Sr Regional Medical Director. Planning and Problem Solving Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems and thoroughness in contentious issues involving doctors or clients. Impact This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired end result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility This position is considered the doctor in charge at all times while in the hospital. The Area Medical Director directly supervises all veterinarians within assigned region. Education/Experience Doctor of Veterinary Medicine degree from an AVMA-accredited veterinary school or its equivalent Active licensure as a veterinarian without contingencies in the states in which the assigned hospitals are located or ability to obtain by start date Current DEA license Current Controlled Substance License, if applicable, in states in which the assigned hospitals are located or ability to obtain by start date USDA Category I Accreditation or completion within two months of hire date Valid Driver's license and clean driving record required At least 4 years of clinical practice experience Strong knowledge of medical operations including but not limited to assurance of medical quality, setting protocols to ensure compliance with Petco SOPs and the state veterinary practice act, driving regular team educational enhancement opportunities, advising and leading medical case discussions as necessary, and knowledge of equipment and formulary medical use and needs General understanding of business financials Candidate must possess excellent interpersonal, leadership, and conflict resolutions skills Ability to travel frequently between regional hospital locations with the potential of up to 20% of overnight travel Preferences: • Previous medical leadership experience preferably in a multi-unit setting. Competencies: Completed by Total Rewards Department Work Environment: The majority of job duties are conducted in the area veterinary hospitals. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $168k-281k yearly est. Auto-Apply 24d ago
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  • Sales Associate

    Petco Holdings 4.1company rating

    Petco Holdings job in Cleveland, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Sales Solutions Generalist you'll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You'll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Provide a great experience by engaging with guests utilizing your acquired skills and training. Assist guests in the proper selection of merchandise in accordance with their identified needs. Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. Process transactions in a way that creates a great experience for each guest. Generate future business through a deep understand of the guests and their pet/s. Perform related duties in support of the Pet Care Center attaining its assigned sales goals. Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. Completes and applies training programs to maintain a high level of expertise of their role. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and as needed refers to the Leader on Duty. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Preferred Qualifications Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. Supervisory Responsibility None Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $12.00 - $19.50 Starting Rate: $14.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $14 hourly Auto-Apply 36d ago
  • Human Resources Lead

    Rural King Supply 4.0company rating

    Leesville, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination. Promote positive associate relations through effective communication and fostering a supportive work culture. Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all. Review applications to assess candidate qualifications and suitability for open positions. Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience. Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience. Plan and take part in community events to enhance hiring efforts and promote employment opportunities. Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience. Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation. Assist with benefits administration and enrollment processes. Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development. Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans. Serve as a point of contact for associates, addressing inquiries promptly and providing guidance. Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements. Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives. Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information. Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews. Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters. Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner. Use general office equipment such as telephone, copy machine, fax machine, and computer. May be required to work evenings and weekends. Oversee monthly cash reporting as needed. Maintain office and breakroom supplies. Maintain breakroom and training space standards. Participate in cross-training for flexibility in various departments and responsibilities. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success At least 2 years of human resources experience or equivalent combination of experience and education. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Excellent customer service skills. Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization. Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs. Comfortable navigating computer systems and software to assist customers or manage activities. Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $70k-122k yearly est. 13d ago
  • Store Team Member-Daytime/Weekday (Cashier, Stocker, Animal Care)

    Pet Supplies Plus 4.3company rating

    Cuyahoga Falls, OH job

    Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! We are currently looking for daytime Team Members for mostly weekdays and some weekends if available. We offer flexible schedules, career advancement opportunities, and a great employee discount program! Responsibilities/Qualifications As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will * stop to help a neighbor select the perfect toy for a terrier that likes to chew * review and compare the ingredient labels of several food brands for a concerned cat parent * fit a squirming dachshund with the perfect harness * educate a sixth grader on bird ownership * stock shelves and ring up neighbors' purchases * feed all the furry pets and make sure their cages are spiffy …all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You're PAWsome! A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas: Cashier * Processing neighbors' purchases with trustworthy accuracy and efficiency. * Providing Preferred Pet Club membership information to ensure neighbors don't miss any outstanding offers. Stocker * Safely unloading our delivery trucks using the proper equipment. * Stocking shelves to ensure Fido always gets his favorite chew toy and treats. * Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors' cars. Pet Care * Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals. * Answering neighbor's questions on animal care to help them find or maintain the perfect pet. The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will: * Support each other by acting as back-up when extra help is needed. * Be knowledgeable about animals and our products in order to provide outstanding neighborly service. * Be flexible to work evenings, weekends and holidays. * Candidates must pass a drug screening (in applicable states) and be 16 years or older. About Company Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit ************************ EOE STATEMENT We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Min Max
    $21k-28k yearly est. Auto-Apply 20d ago
  • Hospital Veterinarian I

    Petco Holdings 4.1company rating

    Petco Holdings job in Fairview Park, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat, the people they work with and the way they lead. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care. All hospital partners are responsible for performing duties in a way that creates an environment in which: the patient's needs always come first; every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience; contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible; exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions: Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment. Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses. Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention. Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals. Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures. Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care. Other Duties and Responsibilities Participate in rounds as incoming or exiting doctor at beginning and end of shifts. Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client. Performs additional duties as assigned. Nature of Supervision: In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital. All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner. Planning and Problem Solving: Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems. Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital. Education/Experience Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school. Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date. Current DEA license. Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date. USDA Category I (minimum) Accreditation or completion within two months of hire date. Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals. Must have excellent written and verbal communication skills. Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have telephone and computer skills. Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Work Environment: The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $46.25 - $73.75 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $54k-99k yearly est. Auto-Apply 3d ago
  • Junior Groomer

    Petco Holdings 4.1company rating

    Petco Holdings job in Columbus, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Your Petco Grooming Career: Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period as a Junior Pet Stylist, you will learn fundamental grooming tasks such as brushing, bathing, drying, cutting nails, and more! Gaining hands-on experience with guidance from seasoned groomers, our industry leading program is designed to develop essential grooming skills and set the foundation for your future career with Petco Grooming. In addition to our commitment to continuous training, development, and career growth, we also offer: Competitive base pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Purpose: The Junior Pet Stylist's primary purpose is to learn how to perform the following services: bathing, drying, brushing, nail trimming, ear cleaning, and gland cleaning, alongside seasoned groomers. In addition to bathing and drying services, the Junior Pet Stylist will assist in the grooming process, prioritizing the comfort, safety, and well-being of the pets in our care and delivering optimal customer services to pet parents. This is an excellent opportunity for those passionate about animals and grooming to start their career in the pet care industry. Essential Job Functions: The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation. Under close supervision of experienced groomers, perform limited grooming services including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning according to the pet parents' instructions and in adherence to company policies and procedures Ensure the well-being and safety of every animal in the salon at all times Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries and provide timely resolution Maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains Schedule grooming appointments, manage paperwork, and maintain accurate grooming records Learn and adhere to Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business Training Program Outline: Weeks 1-3: Learning and On-the-Job Training Learn dog behavior, pet and self-safety, proper check-in/out procedures, customer service, grooming policies, and begin on-the-job training in bathing and drying techniques Weeks 3-10: Performing and Achieving Productivity Perform bathing and walk-in services while achieving weekly productivity goals Education/Experience: 0-1 year of animal related experience, including shelter volunteering or pet sitting, prior grooming salon assistance is preferred High-school diploma or GED is preferred, though not required Genuine passion for animals and a desire to pursue a career in pet grooming Basic understanding of dog breeds, behavior, and common grooming practices Capable of handling pets of all sizes and temperaments with care and empathy Effective verbal and written communication skills for interactions with pet parents and grooming team members Availability to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $10.00 - $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $21k-28k yearly est. Auto-Apply 3d ago
  • Vetco Clinic Advisoe

    Petco Holdings 4.1company rating

    Petco Holdings job in Middleburg Heights, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation. - Must love dogs and cats…and people too! - Team player who thrives on supporting the team in every way. - Make good recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $18.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $25k-37k yearly est. Auto-Apply 21d ago
  • Manager Trainee

    Menards, Inc. 4.2company rating

    Tipp City, OH job

    Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun * Store Discount * Profit Sharing * Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! * Flexible Scheduling * Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities * Promote-From-Within Culture Start Building your Career with Menards Today! Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management. As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers! Are you…. * Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated! Do you have… * Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We are now hiring with immediate openings and excited to help you begin your Menards career!
    $37k-45k yearly est. 1d ago
  • Human Resources Lead

    Rural King Supply 4.0company rating

    London, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination. Promote positive associate relations through effective communication and fostering a supportive work culture. Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all. Review applications to assess candidate qualifications and suitability for open positions. Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience. Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience. Plan and take part in community events to enhance hiring efforts and promote employment opportunities. Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience. Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation. Assist with benefits administration and enrollment processes. Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development. Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans. Serve as a point of contact for associates, addressing inquiries promptly and providing guidance. Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements. Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives. Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information. Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews. Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters. Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner. Use general office equipment such as telephone, copy machine, fax machine, and computer. May be required to work evenings and weekends. Oversee monthly cash reporting as needed. Maintain office and breakroom supplies. Maintain breakroom and training space standards. Participate in cross-training for flexibility in various departments and responsibilities. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success At least 2 years of human resources experience or equivalent combination of experience and education. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Excellent customer service skills. Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization. Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs. Comfortable navigating computer systems and software to assist customers or manage activities. Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $68k-119k yearly est. 13d ago
  • Store Team Member-Daytime/Weekday (Cashier, Stocker, Animal Care)

    Pet Supplies Plus 4.3company rating

    Stow, OH job

    Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! We are currently looking for daytime Team Members for mostly weekdays and some weekends if available. We offer flexible schedules, career advancement opportunities, and a great employee discount program! Responsibilities/Qualifications As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will * stop to help a neighbor select the perfect toy for a terrier that likes to chew * review and compare the ingredient labels of several food brands for a concerned cat parent * fit a squirming dachshund with the perfect harness * educate a sixth grader on bird ownership * stock shelves and ring up neighbors' purchases * feed all the furry pets and make sure their cages are spiffy …all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You're PAWsome! A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas: Cashier * Processing neighbors' purchases with trustworthy accuracy and efficiency. * Providing Preferred Pet Club membership information to ensure neighbors don't miss any outstanding offers. Stocker * Safely unloading our delivery trucks using the proper equipment. * Stocking shelves to ensure Fido always gets his favorite chew toy and treats. * Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors' cars. Pet Care * Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals. * Answering neighbor's questions on animal care to help them find or maintain the perfect pet. The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will: * Support each other by acting as back-up when extra help is needed. * Be knowledgeable about animals and our products in order to provide outstanding neighborly service. * Be flexible to work evenings, weekends and holidays. * Candidates must pass a drug screening (in applicable states) and be 16 years or older. About Company Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit ************************ EOE STATEMENT We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Min Max
    $21k-28k yearly est. Auto-Apply 20d ago
  • Hospital Operations Manager

    Petco 4.1company rating

    Petco job in Wadsworth, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. Interface and collaborate with Petco store team to drive a seamless complete care customer experience. Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: Patient care always comes first. Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. Collaborate with the Retail Team to drive a positive cultural and cohesive team environment Provide backup front desk support as needed including answering telephones. Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. Must have excellent written and verbal communication skills. Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have telephone etiquette and basic computer skills. Must be a team player willing to continue learning, offer creative ideas and accept continual change. Basic computer skills i.e. Microsoft Office suite Desired Requirements 3- 5 years previous experience working in veterinary practice Previous P&L management Bachelor's degree or equivalent experience 3+ years in a management role, including customer service Reporting and data analysis experience Veterinary Assistant/Technician experience in positions of increased responsibility Licensed Veterinary Technician or Certified Veterinary Assistant (not required) Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $19.25 - $30.75 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $28k-43k yearly est. Auto-Apply 46d ago
  • Animal Care Specialist

    Petco 4.1company rating

    Petco job in Fairview Park, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care. Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, companion animal incident reports and hourly animal health checks are completed as required. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance. Promote a positive culture of teamwork, inclusion, and collaboration. Adhere to established operational guidelines, policies, and procedures. Evaluate guest inquiries and refers to the Leader on Duty as needed. Act as primary resource for guests and other PCC partners regarding all animal education and care. Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory. Analyzes department inventory management data and recommends areas for improvement. Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc. Ensures the proper handling and documentation for all relinquished and adoption animals. Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules. Participates in the completion of all animal and aquatic life related physical inventory counts. Adheres to and promotes established safety and loss prevention procedures. Performs additional duties and projects as required or assigned with or without regular supervision. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum of one year of experience working with and/or caring for companion animals and aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of companion animals and aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners. Certification Completing and maintaining of the Petco Animal Care Certification program is required in this role. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although guest carryouts and veterinary visits will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs. Equal Opportunity Employer Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $13.00 - $22.00 Starting Rate: $15.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $15 hourly Auto-Apply 60d+ ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Remote or Los Angeles, CA job

    As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. What You Do • Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. • During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. • Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. • Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. • Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. • Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. • Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. • Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. • Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. • Write and review incident summaries and investigative reports that are timely, concise and accurate. • Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. • Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). • Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. • Manage all health and safety issues by partnering appropriately and escalating when needed. • Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge & Experience • High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. • Ability to collaborate effectively with cross-functional teams. • Ability to influence and manage teams without having direct management responsibilities in certain areas. • Experience in coaching teams to deliver performance. • Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. • Strong organizational and analytical skills. • Must possess a demonstrated understanding of general and civil liability. • Previous experience working with local law enforcement. • Knowledge and understanding of the principles of Loss Prevention and Store Operations. • Experience respectfully apprehending shoplifters and installing CCTV cameras. • Ability to write clear and concise summaries of issues. • Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors • Prioritize customer experience above all else. • Strong communicator. • Strong interpersonal skills. • Ability to maintain confidentiality. • Discreet and unbiased. • Demonstrate empathy in difficult situations. • Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. • Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. • Make appropriate critical decisions in high pressure situations without having all the required/desired information. • Deescalate high-risk situations, respectfully. • Gather all information and make sound and timely decisions when solving problems. • Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. • Work well under deadlines; self-starter; innovative. • Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. • Gain the confidence and trust of others through honesty, integrity and authenticity. • Manage processes and systems remotely. • Availability to travel occasionally and answer calls at all hours. EEO Statement Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.
    $27k-43k yearly est. 35d ago
  • Junior Groomer

    Petco Holdings 4.1company rating

    Petco Holdings job in Toledo, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Your Petco Grooming Career: Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period as a Junior Pet Stylist, you will learn fundamental grooming tasks such as brushing, bathing, drying, cutting nails, and more! Gaining hands-on experience with guidance from seasoned groomers, our industry leading program is designed to develop essential grooming skills and set the foundation for your future career with Petco Grooming. In addition to our commitment to continuous training, development, and career growth, we also offer: Competitive base pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Purpose: The Junior Pet Stylist's primary purpose is to learn how to perform the following services: bathing, drying, brushing, nail trimming, ear cleaning, and gland cleaning, alongside seasoned groomers. In addition to bathing and drying services, the Junior Pet Stylist will assist in the grooming process, prioritizing the comfort, safety, and well-being of the pets in our care and delivering optimal customer services to pet parents. This is an excellent opportunity for those passionate about animals and grooming to start their career in the pet care industry. Essential Job Functions: The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation. Under close supervision of experienced groomers, perform limited grooming services including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning according to the pet parents' instructions and in adherence to company policies and procedures Ensure the well-being and safety of every animal in the salon at all times Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries and provide timely resolution Maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains Schedule grooming appointments, manage paperwork, and maintain accurate grooming records Learn and adhere to Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business Training Program Outline: Weeks 1-3: Learning and On-the-Job Training Learn dog behavior, pet and self-safety, proper check-in/out procedures, customer service, grooming policies, and begin on-the-job training in bathing and drying techniques Weeks 3-10: Performing and Achieving Productivity Perform bathing and walk-in services while achieving weekly productivity goals Education/Experience: 0-1 year of animal related experience, including shelter volunteering or pet sitting, prior grooming salon assistance is preferred High-school diploma or GED is preferred, though not required Genuine passion for animals and a desire to pursue a career in pet grooming Basic understanding of dog breeds, behavior, and common grooming practices Capable of handling pets of all sizes and temperaments with care and empathy Effective verbal and written communication skills for interactions with pet parents and grooming team members Availability to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $10.00 - $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $22k-29k yearly est. Auto-Apply 4d ago
  • Assistant Store Manager

    Petco 4.1company rating

    Petco job in Fairview Park, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The Solutions Manager is the key driver for the guest experience and leading a selling culture in the Pet Care Center, through the lens of Petco's vision of “Healthier Pets. Happier People. Better World.” The Solutions Manager is the Selling Model champion and role model for all relationship building touch points with Petco guests. The Solutions Manager will coach and mentor all Pet Care Center partners in the culture of selling and engagement to support and drive the customer experience. The Solutions Manager assists the General Manager in hiring, developing, scheduling, and managing a high-performing team that consistently delivers top-line sales growth across all Pet Care Center categories including services; as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans. Accountable for driving the implementation and execution of guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Endless Aisle, and Repeat Delivery). Accountable as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions. Process register transactions in a way that creates a great experience for each guest. Be a role model within our selling model and support guest interactions as needed. Accountable for recruiting, hiring, training, coaching, validation, recognition, performance management and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards, including the effective execution of selling and service behaviors. Ensure the weekly schedule is written effectively to maximize sales floor coverage and guest engagement utilizing Petco selling behaviors. Promote a positive leadership culture of teamwork, inclusion and collaboration by establishing priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets. Responsible for the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center. Solution Managers are expected to display and champion the Petco Leadership Expectations. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience A high school diploma or its equivalent required; some college level business/management courses preferred. 2 or more years of management experience or the equivalent is required, with 3 or more years preferred. Must be licensed to operate a motor vehicle. Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed. Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others. Supervisory Responsibility The Solutions Manager directly supervises the Solutions LOD, Solutions Generalists, Solutions Specialists Grooming Salon Leader and Dog Trainers. The Solutions Manager will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies. Attract, hire, and retain top selling focused talent; participate in new partner and leader interviews and selection. Work Environment This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $22.00 - $34.90 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Manager Trainee

    Menards, Inc. 4.2company rating

    Kent, OH job

    Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun * Store Discount * Profit Sharing * Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! * Flexible Scheduling * Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities * Promote-From-Within Culture Start Building your Career with Menards Today! Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management. As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers! Are you…. * Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated! Do you have… * Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We are now hiring with immediate openings and excited to help you begin your Menards career!
    $37k-46k yearly est. 7d ago
  • Sales Associate

    Petco Holdings 4.1company rating

    Petco Holdings job in Chillicothe, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Sales Solutions Generalist you'll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You'll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Provide a great experience by engaging with guests utilizing your acquired skills and training. Assist guests in the proper selection of merchandise in accordance with their identified needs. Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. Process transactions in a way that creates a great experience for each guest. Generate future business through a deep understand of the guests and their pet/s. Perform related duties in support of the Pet Care Center attaining its assigned sales goals. Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. Completes and applies training programs to maintain a high level of expertise of their role. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and as needed refers to the Leader on Duty. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Preferred Qualifications Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. Supervisory Responsibility None Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $12.00 - $19.50 Starting Rate: $14.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $14 hourly Auto-Apply 36d ago
  • Store Team Member (Cashier, Stocker, Animal Care)

    Pet Supplies Plus 4.3company rating

    Perrysburg, OH job

    Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will * stop to help a neighbor select the perfect toy for a terrier that likes to chew * review and compare the ingredient labels of several food brands for a concerned cat parent * fit a squirming dachshund with the perfect harness * educate a sixth grader on bird ownership * stock shelves and ring up neighbors' purchases * feed all the furry pets and make sure their cages are spiffy …all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You're PAWsome! A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas: Cashier * Processing neighbors' purchases with trustworthy accuracy and efficiency. * Providing Preferred Pet Club membership information to ensure neighbors don't miss any outstanding offers. Stocker * Safely unloading our delivery trucks using the proper equipment. * Stocking shelves to ensure Fido always gets his favorite chew toy and treats. * Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors' cars. Pet Care * Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals. * Answering neighbor's questions on animal care to help them find or maintain the perfect pet. The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will: * Support each other by acting as back-up when extra help is needed. * Be knowledgeable about animals and our products in order to provide outstanding neighborly service. * Be flexible to work evenings, weekends and holidays. * Candidates must pass a drug screening (in applicable states) and be 16 years or older. Why Us: * Employee Discounts * Flexible Schedules * Pay Increases & Pet Care Training Programs * Promotion From Within Culture * Medical, Dental & Vision Plans (Full-Time) * Health Savings & Flexible Spending Accounts (Full-Time) About Company Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit ************************ EOE STATEMENT We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Min Max
    $21k-28k yearly est. Auto-Apply 45d ago
  • Animal Care Specialist

    Petco Holdings 4.1company rating

    Petco Holdings job in Amelia, OH

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care. Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, companion animal incident reports and hourly animal health checks are completed as required. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance. Promote a positive culture of teamwork, inclusion, and collaboration. Adhere to established operational guidelines, policies, and procedures. Evaluate guest inquiries and refers to the Leader on Duty as needed. Act as primary resource for guests and other PCC partners regarding all animal education and care. Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory. Analyzes department inventory management data and recommends areas for improvement. Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc. Ensures the proper handling and documentation for all relinquished and adoption animals. Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules. Participates in the completion of all animal and aquatic life related physical inventory counts. Adheres to and promotes established safety and loss prevention procedures. Performs additional duties and projects as required or assigned with or without regular supervision. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum of one year of experience working with and/or caring for companion animals and aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of companion animals and aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners. Certification Completing and maintaining of the Petco Animal Care Certification program is required in this role. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although guest carryouts and veterinary visits will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs. Equal Opportunity Employer Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $13.00 - $22.00 Starting Rate: $15.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $15 hourly Auto-Apply 25d ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Remote or Culver City, CA job

    Title: Loss Prevention Market Manager EmploymentType: Full-Time JobSummary: As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. WhatYouDo: - Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. - During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. - Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. - Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. - Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. - Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. - Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. - Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. - Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. - Write and review incident summaries and investigative reports that are timely, concise and accurate. - Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. - Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). - Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. - Manage all health and safety issues by partnering appropriately and escalating when needed. - Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge&Experience: - High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. - Ability to collaborate effectively with cross-functional teams. - Ability to influence and manage teams without having direct management responsibilities in certain areas. - Experience in coaching teams to deliver performance. - Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. - Strong organizational and analytical skills. - Must possess a demonstrated understanding of general and civil liability. - Previous experience working with local law enforcement. - Knowledge and understanding of the principles of Loss Prevention and Store Operations. - Experience respectfully apprehending shoplifters and installing CCTV cameras. - Ability to write clear and concise summaries of issues. - Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors - Prioritize customer experience above all else. - Strong communicator. - Strong interpersonal skills. - Ability to maintain confidentiality. - Discreet and unbiased. - Demonstrate empathy in difficult situations. - Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. - Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. - Make appropriate critical decisions in high pressure situations without having all the required/desired information. - Deescalate high-risk situations, respectfully. - Gather all information and make sound and timely decisions when solving problems. - Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. - Work well under deadlines; self-starter; innovative. - Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. - Gain the confidence and trust of others through honesty, integrity and authenticity. - Manage processes and systems remotely. - Availability to travel occasionally and answer calls at all hours. EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $27k-43k yearly est. 35d ago

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