Petco Holdings, Inc. jobs in Boston, MA

- 397 jobs

Petco Store General Manager
Petco 4.1
Petco job in Watertown Town, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. #LI-LF2 Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $63,440.00 - $104,000.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ******************************************** Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
$63.4k-104k yearly 1d ago
Stocker / Cashier
Petco Holdings 4.1
Petco Holdings job in Quincy, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Job Zip Code 02169 Location: 169 Parkingway Quincy, MA 02169 As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Be responsible for the maintenance and inventory across the entire Pet Care Center. Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Have a strong interest in animal welfare and support animal care procedures to maintain pet health. Complete and apply training programs to maintain a high level of expertise of their role. Promote a positive culture of teamwork, inclusion, and collaboration. Adhere to established operational guidelines, policies, and procedures. Complete other duties and special projects as assigned. Evaluate guest inquiries and refers to the Leader on Duty as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Education/SkillsIn addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.Supervisory Responsibility None Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.Equal Opportunity EmployerPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $16.00 - $22.00 Starting Rate: $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$16 hourly Auto-Apply 38d ago
Retail Sales Associate (Part Time or Full Time)
Fast Retailing 4.1
Boston, MA job
Starting Salary: $17.50-$18.50 / hour Apply today to join our team at our Chestnut Hill location! The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale. Key Responsibilities: * Meet and exceed sales goals * Maintain brand and operational standards (visual, cleanliness, etc.) * Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. * Be knowledgeable of fitting room standards and assist when needed * Act as cashier when required by following cashier protocol * Process shipment and ensure all merchandise is represented on the floor in full size run * Assist management to identify and resolve issues in the store * Provide product and brand knowledge to customers * Follow all company policy and procedures & notify management of any infractions * Assist with special projects as assigned by management Requirements: * High School Diploma or GED * Strong communication skills * Ability to calculate figures and amounts such as discounts and percentages * Ability to work a flexible schedule that meets the business needs, including evenings and weekends Full time requirements: * Average 32 or more hours per week based on business seasonality * Open availability on both Saturday and Sunday, with religious exemptions considered * Restrictions on availability limited to two days per week. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$17.5-18.5 hourly 3d ago
Human Resources Coordinator
Fast Retailing 4.1
Boston, MA job
Compensation: * Hourly: $25.97-29.81 * The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position." Position Overview: Reporting to the Area HR Manager, the Human Resources Coordinator will be responsible for providing support for HR functions including but not limited to payroll, timecard enforcement and maintenance of personnel files. Job Description: * Partners with Area Human Resources Manager on employee relations issues and staffing objectives * Processes various reports and focuses on the administrative tasks associated with HR reporting, policy and procedure * Process liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc. * Assists with interviews, investigations, disciplinary actions, and provides HR support at the store level * Collaborates with other functional groups including store managers, human resources, training and payroll * Provides training for Human Resources Associates including but not limited to HR processes and procedures, employment laws, recruiting, etc. * Advises Store Manager on workforce planning * Supports recruiting for the store by developing and maintaining professional relationships with external sources to generate applicant flow including learning institutions, government agencies, independent organizations including nonprofit agencies, and other employment sources * Utilizes recruiting tools and employs talent acquisition strategies to source external candidates by conducting on-site recruiting events, holding job fairs, and shopping the competition to find potential talent * Follows up with and tracks all aspects of employment, such as completing employment forms, conducting orientations and notifying departments of new hire starting dates * Assists with all recruitment efforts including setting up and participating in on-site and external job fairs * Supports in the posting and updating of open positions on internal and external job boards * Assists with special projects as assigned by management * Supports multiple locations Qualifications: * Bachelor's Degree preferred * 1-2 years of human resources administration or related experience * Experience in retail preferred * Strong MS Office proficiency * Experience with applicant tracking systems and Human Resources systems (Workday strongly preferred) * Excellent Customer Service skills * Ability to maintain confidentiality * Must possess excellent written and verbal communication skills * Knowledge of HR policies and practices, employment law, recruitment and employment practices, Equal Employment Opportunity regulations and guidelines * Ability to work a flexible schedule that meets the business needs, including evenings and weekends Travel may be required (10-25%) The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$26-29.8 hourly 3d ago
Loss Prevention Agent (Full Time)
Fast Retailing 4.1
Boston, MA job
Starting Salary: $24.50-$25.00 / hour Apply today to join our loss prevention team at our Newbury Street location in Boston's Back Bay neighborhood! The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets. Key Responsibilities: * Ensure full knowledge of and exemplify LP/safety policy, procedure and standards. * Train store employees on LP policy and procedure and ensure compliance. * Train store employees on safety policy and procedure and ensure compliance. * Detect and capture shoplifters according to company protocol. * Monitor potential employee theft suspicions. Partner with LP Manager to address concerns. * Prepare incident reports, accident reports and investigative reports according to company guidelines. * Assist management in the investigation of employee policy & procedure violations. * Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc. * Offer recommendations and solutions to potential loss/safety concerns. * Ensure complete confidentiality with regard to current and past investigations and outcomes. * Special projects as assigned. * Respond to alarm calls as needed and required in order to resolve all issues causing them. Qualifications: * Ability to physically apprehend and assist in the detention of shoplifters as required. * Strong verbal and written communication skills are required. * Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point. * High school diploma or equivalent. * Must be able to work for extended periods at a desk on a computer or standing/walking as required. * Must be able to work a flexible schedule including nights and weekends. * Experience in conducting investigations preferred. * 1-2 years of retail Loss Prevention experience preferred. Benefits: * We offer competitive compensation for Loss Prevention Agents starting at $24.50-25.00 along with a clear path to promotion opportunities every 3 months based on individual performance! * Career advancement opportunities for driven team members who consistently deliver strong results. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$24.5-25 hourly 3d ago
Anthropologie Personal Stylist - Part-Time
Urban Outfitters 4.4
Boston, MA job
The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $21.50 - USD $21.50 /Hr.
$21.5 hourly Auto-Apply 20d ago
Visual Supervisor (Full-Time)
Fast Retailing 4.1
Boston, MA job
Hourly pay: $20.50 - $24.00 / hour Key Responsibilities: * Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience. * Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed. * Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives. * Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports. * Partner with store management on key visual merchandising decisions that have an impact on store workload and sales. * Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales. * Ensure lighting, fixturing and signage is accurate to highlight product, mannequins and visual displays. * Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.). * Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases. * Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store. * Exemplify and enforce company policy and procedures. * Assist with special projects as assigned by management. Team Management: * Motivate the store teams to meet and exceed sales goals. * Delegate and monitor task management to ensure follow through and results. * Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team. * Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times. * Ensure a high level of morale and motivation within the visual team. * Ensure effective communication among the visual team members. * Ensure the visual team and all store employees follow health and safety guidelines in the store. * Train and develop visual team, including cross training into other departments and areas of the store. Required Skills and Abilities: * Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer * Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives * Attention to detail * Strong time management and organizational skills * Excellent verbal and written communication skills * Ability to understand, interpret, and delegate based on Headquarters' (HQ) visual merchandising direction * Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline * Proven ability to lead teams and create strong partnerships * Ability to train and develop a team * Leads by example and maintains a hands-on approach * Has a positive and professional attitude, is flexible and adaptable. * Ability to prioritize tasks and react to changing priorities * Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend. Physical Requirements: * Ability to effectively communicate with customers and store personnel. * Lift and carry up to 50 lbs * Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs. * Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing. Education and Experience Requirements: * High School Diploma or G.E.D. * 1-3 years of retail visual merchandising experience * 1 year of management/supervisory experience Benefits: * We offer competitive compensation for Visual Supervisors starting at $20.50-$24.00 along with a clear path to promotion opportunities every 3 months based on individual performance! * Career advancement opportunities for driven team members who consistently deliver strong results. * Medical, dental, and vision coverage * 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute * Paid parental leave * Fertility benefits, including IVF * Life insurance * Short-term and long-term disability insurance * HSA/FSA options * Employee Assistance Program * Vacation & Personal Time Off * Sick & Wellness Time Off * 30% Employee Merchandise Discount * Commuter benefits * ... and more! The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20.5-24 hourly 3d ago
FULL TIME CUSTOM FRAMING MANAGER
Michaels Stores 4.3
Stoneham, MA job
Store - BOS-STONEHAM, MA Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Develop and coach the team selling behaviors * Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager * Achieve your KPI's and manage the framing team to achieve their role KPI's * Review sales and production workload and build plans and sales floor time for networking. * Manage and execute the inventory management processes as assigned * Manage and execute shrink and safety programs. * Serve as Manager on Duty (MOD) * Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development * Partners with MOD's daily on the expectations of framing and other framers. * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment * Acknowledge customers, help locate product and provide solutions * Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires * Basic computer skills Preferred Type of experience the job requires * Previous custom framing experience is preferred * Retail management experience * Experience leading a sales team Physical Requirements * Regular bending, lifting, carrying, reaching and stretching * Ability to move throughout the store * Ability to remain standing for long periods of time * Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
$79k-120k yearly est. Auto-Apply 33d ago
Retail Supervisor in Training (Full Time)
Uniqlo 4.1
Framingham, MA job
Starting salary : $20.50 / hour Key Responsibilities: * Motivates their team to meet and exceed sales goals * Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules * Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met * Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases * Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones * Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs * Assists management to identify issues in the store * Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers * Follows all company policy and procedures & notifies management of any infractions * Assists with special projects as assigned by management Requirements: * High School Diploma or GED, Bachelor's Degree preferred * Ability to train and develop a team with strong communication skills * Ability to calculate figures and amounts such as discounts and percentages * Ability to work a flexible schedule that meets the business needs, including evenings and weekends Full Time Availability Requirements: *Average 32 hours or more per week based on business needs *Open availability on weekends *Limited to two restrictions on weekday availability (Mon-Fri) Benefits: Medical, Dental, and Vision Coverage 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute. Paid Parental Leave Fertility Benefits, including IVF Life Insurance Short-Term & Long-Term Disability Insurance HSA/FSA Employees Assistance Program Paid Time Off Sick & Wellness Time Off 30% Employee Discount Commuter Benefits … and many more! The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20.5 hourly Auto-Apply 60d+ ago
Groomer
Petco Holdings 4.1
Petco Holdings job in Peabody, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Your Petco Grooming Career: As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best. In addition to the opportunity to showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive base pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor Purpose: The Pet Stylists' primary purpose is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist is responsible for prioritizing the safety, comfort, and well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to grow their expertise in grooming and individual productivity. Essential Job Functions: The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation. Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader Education/Experience: Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program High-school diploma or GED preferred, though not required Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards Genuine passion for animals with a desire to continue a career in pet grooming Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors High level of proficiency in breed-specific cuts, styling techniques, and grooming standards Strong verbal and written communication skills for interactions with pet parents and grooming team members Capable of handling pets of all sizes and temperaments with care and empathy Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $22.50 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$29k-36k yearly est. Auto-Apply 9d ago
Animal Care Specialist
Petco Holdings 4.1
Petco Holdings job in Providence, RI
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care. Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, companion animal incident reports and hourly animal health checks are completed as required. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance. Promote a positive culture of teamwork, inclusion, and collaboration. Adhere to established operational guidelines, policies, and procedures. Evaluate guest inquiries and refers to the Leader on Duty as needed. Act as primary resource for guests and other PCC partners regarding all animal education and care. Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory. Analyzes department inventory management data and recommends areas for improvement. Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc. Ensures the proper handling and documentation for all relinquished and adoption animals. Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules. Participates in the completion of all animal and aquatic life related physical inventory counts. Adheres to and promotes established safety and loss prevention procedures. Performs additional duties and projects as required or assigned with or without regular supervision. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum of one year of experience working with and/or caring for companion animals and aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of companion animals and aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners. Certification Completing and maintaining of the Petco Animal Care Certification program is required in this role. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although guest carryouts and veterinary visits will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs. Equal Opportunity Employer Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Position Overview As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You'll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You'll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus in companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet/s. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Starting Rate: $16.00 To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$16 hourly Auto-Apply 8d ago
Veterinary Assistant
Petco Holdings 4.1
Petco Holdings job in Saugus, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital staff are responsible for performing their duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs. Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record. Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records. Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility. Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination. Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule. Other Duties and Responsibilities Perform additional duties as assigned Provide backup phone and front desk support as needed Nature of Supervision In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift. Planning and Problem Solving Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills Must have excellent written and verbal communication skills Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations Must have telephone and computer skills Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.50 - $25.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$27k-32k yearly est. Auto-Apply 5d ago
Visual Area Manager
Fast Retailing 4.1
Boston, MA job
Starting wage : $34 - $38 / hour This role will oversee four store locations in MA/RI (Chestnut Hill, Natick Mall, South Shore Plaza, and Providence Place). The ability to commute to these worksites (including multiple worksites in one day if needed) is an essential function of employment for this position. Reporting to the Visual Regional Manager, Store Area Manager and Store General Managers, the Visual Area Manager will provide solutions to store specific visual and merchandising challenges using brand standards and corporate visual guidelines to maintain brand integrity. The Visual Area Manager will adapt corporate visual direction based on individual store need and inventory levels and drives sales through strategic merchandise placement and compelling displays. Key Responsibilities: * Creates, orders, train and maintain brand standards for visual presentation, cleanliness and organization throughout the store to ensure a consistent customer experience. * Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed. * Partner with corporate to create, prepare for and implement seasonal merchandising presentations and manage new visual merchandising initiatives. * Strong understanding of company plans, to create Monthly Planning with Store Managers/GM for layout & In-store presentation * Partner with management to monitor merchandise sell through and replenishment utilizing sales reports. * Partner with store management on key visual merchandising decisions that have an impact on store workload and sales. * Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize the business. * Ensure lighting and signage is to company standard to highlight merchandise and display. * Support store management to ensure all store objectives are met (i.e.: customer service, operational initiatives, etc.). * Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. * Provide product and brand knowledge to employees and customers. * Exemplify and enforce company policy and procedure. * Assist with special projects as assigned by management. * Partner with Store Managers, and Corporate Visual Managers to identify and resolve issues in the store. * Manages VMD in-store presentation budget and find most cost effective ways to control budget * Maintain the highest in store visual standards across entire area * Share best practices from your area stores to total company Required Skills and Abilities: * Proven visual merchandising ability within a high volume vertical retailer- at least 3 years experience * Create and direct visual merchandising displays, manage priorities and execute initiatives * Attention to detail * Strong time management and organizational skills * Excellent verbal and written communication skills * Understand, interpret, and delegate based on HQ visual merchandising tools and direction * Offer solutions to store specific visual and merchandising challenges using brand standards and HQ direction as a guideline * Ability to identify potential Visual Merchandising opportunities and provide creative solutions * Proven ability to create teams and partnerships * Ability to train and develop a team * Leads by example and is hands on * Positive and professional attitude, is flexible and adaptable * Ability to prioritize tasks and react to changing priorities * Ability to effectively communicate with customers and store personnel Physical Requirements: * Lift and carry up to 50 lbs * Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds * Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing Schedule Requirements: * Ability to work a flexible schedule that meets the business needs. Experience: * High School Diploma or GED required * 3 - 4 years retail visual merchandising or display experience The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$34-38 hourly 3d ago
Urban Outfitters Product Flow Specialist
Urban Outfitters 4.4
Natick, MA job
The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Adheres to proper processing and tagging standards while maintaining visual merchandising standards. Supports timely execution of product placement and other visual priorities. Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock. Business Operations Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product. Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized. Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store. Communication + Relationships Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion. Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency. Sets an efficient pace to establish and maintain product flow standards. Role Qualifications Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends). Proven track record in leading operational processes and achieving measurable results. Eagerness to learn and grow within the organization. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $16.00 - USD $16.00 /Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
$16 hourly Auto-Apply 1d ago
Dog Trainer
Petco Holdings 4.1
Petco Holdings job in Revere, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Job Zip Code 02151 Position Overview As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Dog Trainer role consists of 2 core responsibilities: Provide World Class Dog Training Services Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor. Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap. Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience. Keep accurate records of training sessions, progress, and pet parents' feedback. Maintain confidentiality and professionalism at all times. Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents. Complete and apply ongoing training programs to maintain a high level of expertise in the role. Provide 360-Degree Solutions for all Petco Guests Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs. Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms. Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals. Perform related duties to support the Pet Care Center in achieving its performance goals. Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents. Complete cash register transactions and support guests with their OMNI shopping experience as needed. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and refer to the Leader on Duty as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Certification Requirements Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following: Dog Training Apprentice: 6-weeks weeks of instructor led learning and development. Stage 2: Dog Trainer: Successfully run and grow the dog training business in one of Petco's Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems. Stage 3: Complete the Health & Wellness Certification Program for Dog. Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training. Basic Qualifications Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents. Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques. Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner. Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively. Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations. Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies. Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents. Supervisory Responsibility None The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $16.00 - $22.00 Starting Rate: $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$16 hourly Auto-Apply 8d ago
Visual Associate (Part-time or Full-Time)
Fast Retailing 4.1
Framingham, MA job
Hourly wage : $17.50-$21.00 / hour Apply today to join our visual merchandising team at our Newbury Street location in Boston's Back Bay neighborhood! Key Responsibilities: * Provide a consistent customer experience by maintaining brand standards for visual presentation, cleanliness, and organization throughout the store. * Ensure all merchandise is represented on the floor in full size runs and proper signage is present. * Partner with management to prepare for and implement seasonal merchandising presentations and new visual merchandising initiatives. * Partner with store management team to monitor merchandise sell through and replenishment utilizing sales reports. * Create visually appealing and brand appropriate displays to drive sell through and react to the needs of the business in the store. * Adjust lighting to highlight merchandise and displays per company standard. * Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases. * Provide product and brand knowledge to employees and customers. * Follow all company policy and procedure & notify management of any infractions * Assist management to identify and resolve issues in the store. * Support store team to meet and exceed sales goals. * Assist with special projects as assigned by management Required Skills and Abilities: * Ability to create compelling visual presentations according to company guidelines and brand standards. * Ability to drive sales through effective merchandise placement and display. * Excellent eye for detail * Ability to offer solutions to store specific visual and merchandising challenges using brand standards and HQ direction as a guideline * Ability to identify potential visual merchandising opportunities and provide creative solutions. * Ability to work within teams and create partnerships * Demonstrated ability to prioritize multiple tasks and work with a sense of urgency. Physical Requirements: * Ability to effectively communicate with customers and store personnel * Ability to lift and carry up to 50 lbs. * Ability to stand for long periods of time, read computer terminals, push, pull, or move objects of at least 25 pounds * Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing Schedule Requirements: * Open ability to work a flexible schedule that meets the business needs, including evenings and weekends Experience: * Minimum one (1) year in retail Benefits: Full-Time, hourly position: The Company provides: * Medical, Dental, Vision, Life & ADD, Short and Long Term Disability * Flexible spending and commuter benefits accounts * 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; * 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays (and Sundays! * 401K (with employer matching); * Part-Time, hourly position: The Company provides: * Commuter benefits accounts * Earned sick time (up to 40 hours per year) * 1.5 times the employee's regular rate for all hours worked on Sundays and stated holidays * 401K (with employer matching) The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$17.5-21 hourly 3d ago
Operations Leader
Petco Holdings 4.1
Petco Holdings job in Waltham, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Solutions Leader on Duty, you'll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You'll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Be a role model within our selling model and support guest interactions as needed. Have a strong interest in animal welfare. Complete and apply training programs to maintain a high level of expertise of their role. Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. Process register transactions in a way that creates a great experience for each guest. Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle. Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions. Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center Promote a positive leadership culture of teamwork, inclusion, and collaboration. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center. Ensures high merchandising standards are maintained throughout the Pet Care Center. Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $18.75 - $28.75 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$34k-57k yearly est. Auto-Apply 39d ago
Veterinary Hospital Receptionist
Petco Holdings 4.1
Petco Holdings job in Plymouth, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital partners are responsible for performing duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. Contentious issues are dealt with and resolved as they occur, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Assume primary responsibility for answering the practice phone and routing calls appropriately. Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings. Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. Participate in the training of new staff members and general dissemination of knowledge as required. Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other Duties and Responsibilities Perform additional duties as assigned Nature of Supervision In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty Planning and Problem Solving Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.). This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience High school diploma is a requirement. Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. Must have excellent written and verbal communication skills. Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have exceptional telephone and computer skills. Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Preferred: Previous experience using a Practice Management System Competencies: Completed by Total Rewards Department Work Environment: Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $20.90 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$29k-35k yearly est. Auto-Apply 12d ago
Certified Veterinary Technician
Petco Holdings 4.1
Petco Holdings job in Medford, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners. All hospital partners are responsible for performing duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions: The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history. Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record. Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable. Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed. Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination. Participate in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule. Other Duties and Responsibilities: Perform additional duties as assigned. Provide backup phone and front desk support as needed. Nature of Supervision: In all activities related to the care of patients, the Veterinary Technician will take direct supervision from the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For purposes of overall supervision, the Veterinary Technician takes direction from the Hospital Office Manager. Planning and Problem Solving: Like all team members, the Veterinary Technician plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients. Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position has no immediate supervisory duties. Education/Experience: College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located. Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice. Must have excellent written and verbal communication skills. Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have telephone and computer skills. Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Work Environment: The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $20.50 - $33.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$37k-48k yearly est. Auto-Apply 19d ago
Retail Co-Manager
Hobby Lobby 4.5
Framingham, MA job
Embark on a meaningful journey with us. We're seeking individuals inspired by the teaching of compassion and care. Join our team as a Co-Manager, where making a positive impact is not just a job, it's a calling. As a successful Co-Manager: * You, along with the Store Manager, will be integral in providing operational leadership within your assigned location. * You will lend your merchandising prowess to enhance and maintain high levels of presentation throughout your assigned area. * You will be a leader and mentor to new and existing Hobby Lobby team members and will work to ensure their success. Starting salary range: $75,000 to $78,000 plus bonus annually. Job Description - Requirements * Previous retail management experience. * An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment. * Open to relocation for promotion. Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.
$75k-78k yearly 60d+ ago

Petco Holdings, Inc. jobs in Boston, MA

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Loss Prevention Agent (Full Time)

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Visual Supervisor (Full-Time)

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Animal Care Specialist

Veterinary Assistant

Visual Area Manager

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Dog Trainer

Visual Associate (Part-time or Full-Time)

Operations Leader

Veterinary Hospital Receptionist

Certified Veterinary Technician

Retail Co-Manager

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