PetSmart Overview

PetSmart is a privately held American chain of pet superstores, which sell pet products, services, and small pets.
The staff at PetSmart come from unusually diverse demographic backgrounds. The company is 59.8% female and 37.3% ethnic minorities. The diversity in PetSmart employees extends to employee political beliefs. Its employees are politically diverse and represent a balanced blend of political orientations, with 51.4% Democrats and 47.9% Republicans. Despite their political differences, employees at PetSmart seem to be happy. The company has great employee retention with staff members usually staying for 3.3 years. The average employee at PetSmart makes $30,319 per year. In comparison, some of its highest paying competitors, like RaceTrac, Mega Co-op (Store Support Center), and Sports Authority, pay $64,133, $36,897, and $33,311, respectively.
Based in Phoenix, AZ, PetSmart is an industry leader with 56,000 employees and an annual revenue of $4.7M.

The Organization’s Mission

We can achieve our mission of creating more moments for people to be inspired by pets.

Industry

Retail

Revenue

$4.7M

Employees

56,000

Founded in

1987

Headquarters

Phoenix, AZ

Website

petsmart.com

Organization Type

Private

Is This Your Company?

PetSmart Employee Reviews

Zippia Official Logo

4.0

Zippia UserOctober 2021

4.0

Zippia Official LogoZippia UserOctober 2021

What Do You Like About Working There?

Nice friendly working environment

What DON'T You Like About Working There?

Equipment doesn’t get fixed professionally
Zippia Official Logo

3.0

Zippia UserSeptember 2021

3.0

Zippia Official LogoZippia UserSeptember 2021

What Do You Like About Working There?

The interactions with the animals and the customers was different, neighborly, and welcoming.

What DON'T You Like About Working There?

The staff have very little amenities and the company keeps reducing the quality of the animals' food, bedding, etc.

What Are Your Favorite Benefits/Perks?

The employee discount is very useful if you own pets.
Zippia Official Logo

3.0

Zippia UserAugust 2021

3.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

Getting to groom dogs

What DON'T You Like About Working There?

Being treated like a five year old and rude clients

What Are Your Favorite Benefits/Perks?

No perks
Zippia Official Logo

4.0

Zippia UserJune 2021

4.0

Zippia Official LogoZippia UserJune 2021

What Do You Like About Working There?

The hours, people

What DON'T You Like About Working There?

Not having the time to put out quality work.

What Are Your Favorite Benefits/Perks?

Working around the animal's.
Zippia Official Logo

1.0

Zippia UserMay 2021

1.0

Zippia Official LogoZippia UserMay 2021

What Do You Like About Working There?

The animals.

What DON'T You Like About Working There?

The management and lack of communication. We weren't treated with respect and kindness.
Anonymous review of PetSmart

Do you work at PetSmart? Rate PetSmart as an Employer.

How would you rate working at PetSmart?

Work at PetSmart? Share your experience anonymously.

What do you like about working for PetSmart?

The Team At PetSmart

Key People
  • J.K. Symancyk (CEO / President, J.K. Symancyk Serves As The, CEO / President, of Petsmart.)
  • Jim Dougherty (Founders)
  • W. R. Smith II (Founder)

PetSmart Company Rankings

PetSmart is ranked #99 on the Best Companies to Work For in Arizona list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

PetSmart Salaries

How much does PetSmart pay?
The national average salary for a PetSmart employee in the United States is $30,319 per year. Employees in the top 10 percent can make over $60,000 per year, while employees at the bottom 10 percent earn less than $15,000 per year.
9.2
Salary Score
Average Employee Earnings

PetSmart Salaries By Job Title

While PetSmart employees earn an average yearly salary of $30,319, different roles can command different wages. Some of the positions that earn high wages at PetSmart include customer leader, presentation manager, operations manager, and store director. A typical customer leader salary at PetSmart is $77,293. To get a better sense of the salaries at PetSmart, other roles such as cashier and sales associate can be considered as well. For comparison, the title cashier at PetSmart earns $23,958 per year.
Job Title
Title
ascdesc
Average Salarydesc
Customer Leader
Salary Range67k - 88k$77k$77,293
Presentation Manager
Salary Range51k - 64k$58k$57,938
Operations Manager
Salary Range49k - 63k$56k$56,301
Store Director
Salary Range42k - 49k$46k$46,119
Store Leader
Salary Range31k - 36k$34k$34,314
Warehouse Worker
Salary Range29k - 33k$32k$31,523
Inventory Lead
Salary Range29k - 33k$31k$31,362
Volunteer
Salary Range28k - 33k$31k$30,996
Pet Care Associate
Salary Range29k - 31k$31k$30,721
Forklift Operator
Salary Range28k - 31k$30k$30,231
$22k
$88k

Jobs from similar companies

PetSmart Careers

On average, employees at PetSmart stay with the company for 3.3 years. Employees most commonly join PetSmart after leaving Walmart. When they leave PetSmart, they most frequently get their next job at Walmart.

Average Length of Employment

3.3 years
2.9 years

Top Employers Before PetSmart

17.1 %
9.2 %

Top Employers After PetSmart

16.4 %
7.2 %

Jobs from similar companies

PetSmart Employee Demographics

9.8
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Jobs from companies you might like

PetSmart Employees Education

Of the 56,000 employees at PetSmart, 14.5% attended University of Arizona. Employees at PetSmart most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Do you Work At PetSmart?

Help us make this company more transparent.

PetSmart Employee Political Affiliation

PetSmart employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a PetSmart employee was by Philip Francis. Philip Francis donated $18,400 to the Republican Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
Philip FrancisExecutive
Executive
Republican Party
$18,400Republican Party
Daniel HalmeckAssociate
Associate
Republican Party
$11,924Republican Party
Kathy MitchellSenior Director
Senior Director
Republican Party
$7,500Republican Party
Silas SignaturBusiness Analyst
Business Analyst
Democratic Party
$5,347Democratic Party
James PersingerSenior Vice President
Senior Vice President
Republican Party
$5,000Republican Party
Michael SappSenior Vice President
Senior Vice President
Republican Party
$5,000Republican Party
Brian AmkrautOperations Vice President
Operations Vice President
Republican Party
$5,000Republican Party
Gregg ScanlonSenior Vice President-Operations
Senior Vice President-Operations
Republican Party
$5,000Republican Party
Alan SchnaidChief Finance Officer
Chief Finance Officer
Republican Party
$5,000Republican Party
Erick GoldbergExecutive Vice President
Executive Vice President
Republican Party
$5,000Republican Party
Show More

PetSmart Financial Performance

7.1
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

< $5M

Founded in

1987

Organization type

Private

How Would You Rate The Company Culture Of PetSmart?

Have you worked at PetSmart? Help other job seekers by rating PetSmart.

PetSmart Competitors

Some of the competitors of PetSmart are RaceTrac, Mega Co-op (Store Support Center), and Sports Authority. Employees at RaceTrac earn more than most of the competition, with an average yearly salary of $64,133. Employees at Mega Co-op (Store Support Center) earn an average of $36,897 per year, and the employees at Sports Authority earn an average salary of $33,311 per year.
Companydesc
Average Salarydesc

RaceTrac

Salary Range44k - 92k$64k$64,133

Mega Co-op (Store Support Center)

Salary Range23k - 58k$37k$36,897

Sports Authority

Salary Range23k - 47k$33k$33,311
Aldi
Salary Range25k - 40k$32k$32,492

Murry's

Salary Range23k - 44k$32k$32,466
Meijer
Salary Range24k - 42k$32k$32,269
Menards
Salary Range25k - 39k$31k$31,485

Save-A-Lot

Salary Range26k - 37k$31k$31,249
Food Lion
Salary Range27k - 35k$31k$31,201

Petland

Salary Range23k - 41k$31k$31,052
$20k
$92k

Frequently Asked Questions about PetSmart

When was PetSmart founded?

PetSmart was founded in 1987.

How many Employees does PetSmart have?

PetSmart has 56,000 employees.

How much money does PetSmart make?

PetSmart generates $4.7M in revenue.

What industry is PetSmart in?

PetSmart is in the retail industry.

What is PetSmart's mission?

PetSmart's mission statement is "We can achieve our mission of creating more moments for people to be inspired by pets."

What type of company is PetSmart?

PetSmart is a private company.

Who are PetSmart's competitors?

PetSmart competitors include Pet Supplies Plus, Petco Holdings, Petsense, Menards, Fred's, Petland, Save-A-Lot, Meijer, ULTRA Diamonds, Food Lion, Aldi, Kmart, Pride Cleaners, Sports Authority, BPS Direct, Giant Eagle, Murry's, RaceTrac, Piggly Wiggly Holdings, Mega Co-op (Store Support Center).

Who works at PetSmart?

J.K. Symancyk (CEO / President, J.K. Symancyk Serves As The, CEO / President, of Petsmart.)

Jim Dougherty (Founders)

W. R. Smith II (Founder)

Are You An Executive, HR Leader, Or Brand Manager At PetSmart?

Claiming and updating your company profile on Zippia is free and easy.

Updated October 27, 2021

Zippia gives an in-depth look into the details of PetSmart, including salaries, political affiliations, employee data, and more, in order to inform job seekers about PetSmart. The employee data is based on information from people who have self-reported their past or current employments at PetSmart. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of PetSmart and its employees or that of Zippia.

PetSmart may also be known as or be related to PET SMART LTD, Pet Smart, Pet Smart Inc, Pet Smart Limited, PetSmart and PetSmart Inc.