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Specialist jobs at Pfizer - 4929 jobs

  • Internal Medicine Health & Science System Specialist - San Francisco S, CA

    Pfizer 4.5company rating

    Specialist job at Pfizer

    All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem. The Health and Science System Specialist (HSSS) is responsible for launching new products, deciding on optimal strategies for managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the rep is charged with sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The HSSS should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in coordination with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. The HSSS specifically calls on two sets of account-based customers to achieve business objectives: Health Systems and their Affiliates, including, but not limited to, Academic Medical Centers, Medical Groups, Centers of Excellence and Community Hospitals Scaled account-based medical groups and institutions, including but not limited to, Medical Groups, Community Hospitals and Hospital Systems Responsibilities include gaining access to, calling on, and educating high value clinicians, key targets, influencers, and decision makers within Health systems and/or their assigned accounts. In addition, this representative will also seek opportunities to compliantly gather customer and market insights, manage business relationships, understand formulary access, and engage in product promotion within their assigned accounts and/or across aligned health system affiliates. Sales responsibilities include relationship development with aligned and affiliated physician targets, KOLs, pharmacists, transition of care advocates, quality directors, pharmacy buyers and other prescription enablers within health system owned institutions, medical groups, and surrounding hospital service areas or within aligned acute care and medical group accounts. Clinical knowledge includes in-depth expertise in or demonstrated ability to learn current promotional therapeutic areas utilized both in ambulatory and in-patient settings. Demonstrate strong selling skills, broad knowledge of payer dynamics, competitors, and associated disease states. The HSSS is involved in local market planning and implementation of key initiatives within these systems and accounts and coordinates compliantly with Pfizer's Key Account Managers and Medical Outcomes & Analytics through the IAT as needed. ROLE RESPONSIBILITIES Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. Strategically builds rapport and relationships with KOL's and customers across virtual and F2F environments; demonstrates advanced capabilities toward call objectives (e.g., pre call planning, selling skills, clear next steps and appropriate documentation, managing to KPIs); elevated ability to utilize digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; proactively leverages analytics to assist with developing insights and next best action plans Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague's judgment, best meet HCP and patients' needs Utilizes a customer centric approach to develop and deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources Utilizes enhanced product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable) Creates meaningful impact with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person) Optimizes customer engagements for strategic deployment of approved Pfizer resources to support provider and patient's needs Demonstrates strong patient focus in supporting patients' ability to access Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources Advanced ability to present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content Collaborates effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Key Account Management, to address customer inquiries and advance Pfizer objectives. Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries Collaborates and teamwork with the RD Health & Science Specialist in the education of ATTR-CM and Vyndamax among Cardiologists and selected Hema/Onco specialists. Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model Deep knowledge of applicable institutions/ organizations/health systems/target HCPs Drive sales in assigned Health System and/or accounts to include affiliated institutions, Medical Groups and HCPs Contributes to the productivity and effectiveness of the IAT, including generating and sharing insights, relationship management, pull through where appropriate. Understands and navigates the ongoing changes in the healthcare landscape Influences customers by uncovering needs and communicating persuasively Understands Stakeholder Mapping and the Patient Journey Understands how to utilize insights towards local planning Develop strategic account selling and management skills BASIC QUALIFICATIONS Bachelor's Degree. Minimum 3 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience. Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability. Must live within 25 miles of the border of the territory. Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. Demonstrated leadership across peer groups with the ability to sell within specialized market where third-party reimbursement and service center has been utilized. PREFERRED QUALIFICATIONS Advanced knowledge of disease states, therapeutic areas, and products. Strategic account marketing, promotional, sales and management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. Superior marketing, promotional, sales, technical and relationship building skills. Consistent, demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance. Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills. Advanced ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. Enhanced change agility to quickly learn and embrace new ways of working in a rapidly changing environment. Advanced Strategic ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance. Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market. Change agile and able to adapt quickly to workplace changes. Exceptional time management, and planning and organizing skills. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. PHYSICAL/MENTAL REQUIREMENTS Ability to travel to all accounts/office locations within territory. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Depending on size of territory and business need, candidates may be required to stay overnight as necessary. Ability to work during weekends at medical conventions. Other Job Details: Last Date to Apply: February 04, 2026. Geography includes: Candidates must be willing and able to commute regularly between East Bay, Oakland, and Modesto, CA. Work Location Assignment: Remote - Field Based. The annual base salary for this position ranges from $101,500 - $245,400. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make ********************** accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Sales
    $101.5k-245.4k yearly Auto-Apply 60d+ ago
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  • Workers Comp Claims Oversight Specialist

    Samuel Hale 4.6company rating

    Rancho Cordova, CA jobs

    Join Our Dynamic Team as a Workers' Comp Claims Oversight Specialist! Claims Oversight Specialist Job Type: Full-time Exempt Salary: $71,000 - $95,000 Who We Are: EmployInsure LLC delivers Engineered Employment Products designed to eliminate gaps from antiquated practices and enable Frictionless Employment for customers across the employment value chain. Our Mission is to inspire and redefine the relationship between industry and individual by transparently connecting all buyers and sellers of talent to create maximum value . Our diverse team is powered by forward-thinkers, innovators, and rapid problem-solvers. We are committed to making a significant impact to scale the company. We believe in fostering a collaborative and inclusive work environment where every voice is heard and valued. EmployInsure is the parent company of its brands; Samuel Hale and Evoove, in exclusive partnership with the PACT. To learn more about us and our family of companies, check out our websites! Home - Samuel Hale - California Workers' Comp Fraud Savings Evoove | Centralized Staffing Solutions The PACT Life - Welcome to The PACT Our Core Values: Entrepreneurial Spirit: A mindset that involves seeking out change, taking risks, and pursuing new opportunities. Quest for a Deeper Understanding: A true professional never stops getting better at their craft. They practice and measure, and debate over their understanding of the truth, embodying a growth mindset. The Stockdale Paradox: We confront the brutal honesty of our current reality while always maintaining an unwavering faith in our ability to overcome all challenges that get in our way. We have toughness, determination, and passionate belief! Job Description: We seek to hire an experienced Claims Oversight Specialist to join our claims oversight team. The ideal candidate will have experience in California workers' compensation, denying, settling, or authorizing payments to workers' comp claims. In this role, you will be responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc., to gather important information to support contested claims. Investigating claims and compiling reports within the given timeframe after receipt of the first injury report Preparing and delivering claims updates and reviews to internal stakeholders and clients Strategically handle investigations and tactically tackle issues Requesting records as required Notifying the employer of his or her claim determination based on findings Collecting and evaluating claims and authorizing payments Keeping in contact with the injured worker and the medical professionals concerning the status of the injury and plans for treatment Contacting the claimant's employers or doctors for additional information if the claim is questionable Assessing settlement decisions and opportunities Being present at mediations, either by phone or in person Ensuring that injured workers are taken care of appropriately and on time Basic Qualifications: 2+ years of direct workers' comp claims experience 1+ years of California workers' comp experience Good time management skills Adequate knowledge of relevant regulations Skilled customer service skills and attention to detail Demonstrated experience investigating workers' comp claims Excellent customer support Extensive claim review experience Prior claim settlement experience Insurance claims management software experience and technical proficiency We Offer a Best-in-Class Professional Benefits Package to Support our Employees: Comprehensive premium Healthcare Coverage: Medical, dental, and vision plans: Employees 100% covered by the company. Low deductibles for spouse/partner and dependents Generous Paid Time Off: Unlimited paid time off policy and paid holidays Profit Sharing Plan: Share in the success of the company Retirement Savings Plans: 401(k) with 5% company match to help you secure your financial future Lifetime pension plan: Vest into our pension plan for a lifetime income Wellness Support: Access to wellness programs, mental health resources, financial counseling, legal support, and employee assistance programs. Professional Growth Opportunities: Learning resources to help you thrive. Death Benefits: Company-paid to protect you and your loved ones. Flexible Work Options: Hybrid or remote work arrangements (where applicable). Exclusive Perks: Employee discounts, commuter benefits, and more. Join us and experience a benefits package designed to empower your well-being, career growth, and personal goals! Samuel Hale is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Samuel Hale is an E-Verify company. For more information, please review our Participation and Your Right to Work. California Privacy Notice for Job Applicants If you are a California resident, we collect and use the personal information you provide in your application for recruiting, hiring, and compliance purposes in accordance with the CCPA/CPRA. We do not sell or share applicant personal information as those terms are defined by law. For details about what we collect, how we use it, and your privacy rights, please review our California Applicant & Employee Privacy Notice at ********************************* or contact us at ****************************.
    $71k-95k yearly 2d ago
  • Customs Specialist

    AA Metals 3.9company rating

    Orlando, FL jobs

    AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. Customs Specialist Job Summary: The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain. Customs Specialist Job Duties/Responsibilities: Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals. Stay updated on changes in customs regulations and communicate updates to relevant stakeholders. Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork. Maintain accurate and organized records of all import and export transactions. Classify products according to harmonized tariff schedules and determine appropriate duty rates. Provide guidance on tariff classifications for new products and changes in regulations. Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance. Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner. Identify and mitigate potential risks related to customs compliance and trade regulations. Implement and maintain effective internal controls to ensure compliance. Customs Specialist Qualifications: Bachelor's degree in International Business, Supply Chain Management, or a related field. Excellent communication and interpersonal skills. Detail-oriented with strong analytical and problem-solving abilities. Excellent interpersonal abilities, including the ability to model professional interactions. Proficient in Microsoft Office Suite and other relevant software. Strong problem-solving skills and attention to detail. Ability to work independently, prioritizing deadlines. Exceptional organizational skills with a keen attention to detail. Dedication to professionalism and maintaining positive relationships. Ability to adapt to changing priorities and handle a fast-paced environment with poise. Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
    $29k-48k yearly est. 4d ago
  • HVAC Systems Specialist -- Facility Rebuild

    Ascentec Engineering, LLC 3.9company rating

    Dallas, OR jobs

    Ascentec Engineering is hiring an HVAC Systems Specialist to join our team in Dallas, Oregon. The selected candidate will lead the comprehensive evaluation, correction, and rebuild of an existing commercial HVAC system experiencing long-term performance issues. This role is a fixed-term (12-month), medical/dental/vision benefits eligible, full-time position embedded within the maintenance team and is responsible for diagnosing systemic failures, implementing corrective solutions, and establishing long-term reliability and maintainability of the building's heating and cooling systems. This position requires a senior-level HVAC professional capable of working independently, coordinating with external vendors, and providing technical leadership throughout the rebuild effort. This position is onsite (not remote/not hybrid) at our Dallas, Oregon facility and is not eligible for Visa sponsorship or transfer of Visa sponsorship. Primary Responsibilities: Conduct a full assessment of existing HVAC systems, including equipment, controls, ductwork, airflow, and distribution Identify root causes of heating, cooling, and comfort issues across the facility Develop and execute corrective action plans, including system repairs, upgrades, and replacements Lead HVAC rebuild and optimization efforts to improve reliability, performance, and efficiency Provide technical guidance and mentorship to maintenance personnel Coordinate and oversee external HVAC contractors and specialty vendors as required Support HVAC troubleshooting and repairs while maintaining focus on rebuild objectives Ensure all HVAC work complies with applicable codes, standards, and safety requirements Develop system documentation, including as-built drawings, operating procedures, and preventive maintenance plans Assist in establishing long-term maintenance strategies to sustain system performance beyond the 12-month contract term Required Qualifications: Minimum of eight years of experience in commercial HVAC systems Strong diagnostic and troubleshooting skills with complex HVAC systems Experience with HVAC controls, automation systems, and related components EPA Universal Certification Ability to read and interpret mechanical drawings, schematics, and control diagrams Strong organizational, communication, and documentation skills Ability to work independently and manage multiple priorities Preferred Qualifications: HVAC system design, retrofit, or commissioning experience Project management or lead technician experience Experience working within an in-house facilities or maintenance environment Familiarity with energy efficiency practices and load calculations OSHA safety training or equivalent Physical & Work Requirements: Ability to lift up to 50 pounds Ability to climb ladders, access rooftops, and work in mechanical spaces Ability to work in varying environmental conditions, including hot and cold environments On-site presence required The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position. Key Success Metrics: Improved and stable temperature control throughout the facility Significant reduction in HVAC-related service calls and emergency repairs Completion of system documentation and maintenance procedures Successful handoff of system knowledge to the maintenance team at contract completion Compensation/Benefits: $100,000 to $125,000 DOE Medical / Dental / Vision Paid time off / paid holidays Tools, PPE, and support resources provided Applicant must be able to pass a drug screen and criminal background check prior to employment. ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $100k-125k yearly 4d ago
  • Operational Excellence Specialist

    Valvoline Inc. 4.2company rating

    Cincinnati, OH jobs

    Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion. Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: Treating everyone with care. Acting with unwavering integrity. Striving for excellence in all endeavors. Delivering on our commitments with passion. Collaborating as one unified team. When you join Valvoline Global, you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions. Careers for the Driven Valvoline has a rewarding opportunity as an Operational Excellence Specialist. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. How You'll Make an Impact The Operational Excellence Specialist will ensure that TRACC Governance members (Site Steering Committee, Implementation Task Force and Best Practice Leaders) are appointed, trained and competent to drive the pillars locally, while ensuring that the financial and non-financial performance targets are achieved through process compliance/standardization. Responsibilities Include Builds relationships across functions and geographies to drive compliance and operational success. Proactively identifies improvements to processes, systems, and documentation. Prioritizes, organizes, and executes multiple tasks efficiently and effectively. A demonstrated record of managing multiple assignments. Working knowledge of processes and requirements associated with ISO 9001. Fully appreciates and leverages multiple points of view to shape decisions. Good presentation skills to effectively share, coach and inspire. Strong at cascading clear goals and building a culture of performance and accountability. Celebrates success. Looks beyond custom and practice, challenges historic norms, and drives breakthrough thinking. Adapts personal and leadership behaviors to situational contexts. Develops a learning organization and facilitates a feedback rich environment. Relishes learning, shows humility, and has a passion for personal development. What You'll Need Bachelor's in Engineering, Data Science, or related field. Additional Considerations - Certifications in Lean Management Lean (preferably TRACC), TPM, Six Sigma. Minimum of 5-years of experience in operational roles or continuous improvement with increasing responsibility. Must have experience in change management (People, Process and Systems). Strong organizational, project management, and multitasking skills with a demonstrated ability to meet deadlines in a fast-paced environment. High attention to detail and structured work habits. Excellent communication skills in written, verbal, and presentation. Ability to work independently and collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe sign, Ironclad. Minimum of 5 years of experience in operational roles or continuous improvement with increasing responsibility. Ability to travel up to 10% Working Conditions This position is primarily based in a climate-controlled corporate office environment and requires frequent use of standard office equipment, including computers, phones, and printers. The role involves extended periods of time in a stationary position (e.g., sitting at a desk) and occasional lifting or movement of materials up to 15 pounds. However, shop floor presence may be required for extended periods which can include extreme heat, cold, and maneuvering up and down steps. Benefits That Drive Themselves Health insurance plans (medical, dental, vision) Health Savings Account (with employer base deposit and match) Flexible spending accounts Competitive 401(k) with generous employer base deposit and match Incentive opportunity* Life insurance Short- and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Employee discounts PTO Buy/Sell Options* Tuition reimburesement* Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position or tenure. Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:. * Email: ****************************************** This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 1949
    $49k-83k yearly est. 4d ago
  • Operational Excellence Specialist

    Valvoline Inc. 4.2company rating

    Deer Park, TX jobs

    Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion. Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: Treating everyone with care. Acting with unwavering integrity. Striving for excellence in all endeavors. Delivering on our commitments with passion. Collaborating as one unified team. When you join Valvoline Global, you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions. Careers for the Driven Valvoline has a rewarding opportunity as an Operational Excellence Specialist. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. How You'll Make an Impact The Operational Excellence Specialist will ensure that TRACC Governance members (Site Steering Committee, Implementation Task Force and Best Practice Leaders) are appointed, trained and competent to drive the pillars locally, while ensuring that the financial and non-financial performance targets are achieved through process compliance/standardization. Responsibilities Include Builds relationships across functions and geographies to drive compliance and operational success. Proactively identifies improvements to processes, systems, and documentation. Prioritizes, organizes, and executes multiple tasks efficiently and effectively. A demonstrated record of managing multiple assignments. Working knowledge of processes and requirements associated with ISO 9001. Fully appreciates and leverages multiple points of view to shape decisions. Good presentation skills to effectively share, coach and inspire. Strong at cascading clear goals and building a culture of performance and accountability. Celebrates success. Looks beyond custom and practice, challenges historic norms, and drives breakthrough thinking. Adapts personal and leadership behaviors to situational contexts. Develops a learning organization and facilitates a feedback rich environment. Relishes learning, shows humility, and has a passion for personal development. What You'll Need Bachelor's in Engineering, Data Science, or related field. Additional Considerations - Certifications in Lean Management Lean (preferably TRACC), TPM, Six Sigma. Minimum of 5-years of experience in operational roles or continuous improvement with increasing responsibility. Must have experience in change management (People, Process and Systems). Strong organizational, project management, and multitasking skills with a demonstrated ability to meet deadlines in a fast-paced environment. High attention to detail and structured work habits. Excellent communication skills in written, verbal, and presentation. Ability to work independently and collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe sign, Ironclad. Minimum of 5 years of experience in operational roles or continuous improvement with increasing responsibility. Ability to travel up to 10% Working Conditions This position is primarily based in a climate-controlled corporate office environment and requires frequent use of standard office equipment, including computers, phones, and printers. The role involves extended periods of time in a stationary position (e.g., sitting at a desk) and occasional lifting or movement of materials up to 15 pounds. However, shop floor presence may be required for extended periods which can include extreme heat, cold, and maneuvering up and down steps. Benefits That Drive Themselves Health insurance plans (medical, dental, vision) Health Savings Account (with employer base deposit and match) Flexible spending accounts Competitive 401(k) with generous employer base deposit and match Incentive opportunity* Life insurance Short- and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Employee discounts PTO Buy/Sell Options* Tuition reimburesement* Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position or tenure. Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:. * Email: ****************************************** This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 1954
    $41k-69k yearly est. 4d ago
  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Philadelphia, PA jobs

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 22h ago
  • Transportation Operations Specialist

    PCSI 4.2company rating

    Oklahoma City, OK jobs

    We're looking for a subject matter expert in ground transportation to support operations on an Air Force base; Air Force veterans and others with DoD transportation experience are ideal for this role! Transportation Operations Specialist oversees certification, training, and operations records on our ground transportation and fleet operations. The Transportation Operations Specialist serves as the sole certification authority and Commercial Motor Vehicle Examiner, administering vehicle licensing exams for Air Force personnel. Maintaining and analyzing operator records and dispatch operations is a big part of this role to resolve discrepancies, prepare reports, and use data to improve processes and training gaps. The Transportation Operations Specialist also develops and conducts compliance training on vehicle safety, hazardous materials handling, and transportation operations for PCSI's employees. This role is also called Training, Validation, Operations Evaluator (TVO-E). This position is based on Tinker Air Force Base near Oklahoma City, OK. Typical hours are Monday-Friday 7:00am-4:00pm, with occasional schedule flexibility needed. Benefits Include: Annual bonus of up to 6%. 21 days of PTO per year, in addition to all federal holidays. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. 401k plan with matching on contributions up to 6%. Who We Are: PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. What You'll Do as Transportation Operations Specialist: Serve as Tinker's sole certification authority for commercial drivers in the areas of tractor/trailer combination, bus, and fuel tankers. Administer written exam and hand-on performance exam to drivers. Safeguard exam material pertaining to AFI 24-301. Abide by the AFQTP 24-3-200 operation. Develop and administer curriculum and testing material pertaining to ground transportation, training, validation, and operations. Prepare, analyze and validate operations and licensing reports for audit, deficiencies, and compliance. Assist Ground Transportation Manager in their absence and/or with administrative functions. May be appointed as the Nuclear Certified Equipment program manager for PCSI fleet. May attend meetings and/or training (both on and off base). May provide training to PCSI employees (licensing, dispatch, vehicle, and vehicle safety). Act as Vehicle trainer/non-licensing certifier to licensed PCSI Employees. Act as Airfield Driving Program Manager and provide flight line training to PCSI Employees. Conduct briefings to Vehicle Control Officials and customers. May create, change, or update employee schedules to accommodate testing and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Need: High school diploma or GED required. Minimum of two (2) years prior experience in operation of Class A Vehicles/HazMat required. Class A Commercial Driver's License with Hazmat endorsement required. Experience in DoD transportation OR license validation and operations records required, combination of both preferred. CCAF (Community College of the Air Forces) A.A.S. Transportation degree preferred. Knowledge, Skills and Abilities: Knowledge of PC functions and software. Proficient in the Online Vehicle Interactive Management System and Management Internal Control Toolkit. Knowledge of Air Force policy and directives pertaining to licensing, official use, training programs, and forms. Operation of windows applications, MS Word, MS Excel, and related applications. Ability to read and interpret testing material. Ability to conduct training sessions for individuals or groups of employees and provide additional guidance as needed. Ability to maintain confidentiality in all aspects of the job. Ability to maintain continual attention to detail in developing and proof-reading testing materials. Ability to interact and communicate with individuals at all levels of the organization. Ability to work well under pressure, multi-task and handle multiple priorities Other Requirements: Ability to pass criminal, drug, and driving screening. Ability to work outside in inclement weather as needed and be exposed to various dirt, debris, and odors. Ability to work any time or day of the week, including weekends and holidays. Ability to be on call after hours and handle emergency calls. Possess a valid driver's license and maintain a good driving record. If required, ability to obtain and maintain security clearance and base access to assigned site(s). Must be able to obtain National Agency Check (NAC). All veterans and/or persons with all types of disabilities are strongly encouraged to apply! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $42k-67k yearly est. 4d ago
  • Operational Excellence Specialist

    Ball Corporation 4.7company rating

    Millersburg, OR jobs

    This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe! Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world. Exciting News from Ball Corporation! We're thrilled to announce that a brand-new location is coming to Millersburg, OR - and with it, some incredible career opportunities! As we begin building our presence in the area, we're also kicking off recruitment efforts to bring top talent on board. If you're looking for a fresh opportunity with a company committed to innovation and excellence, now's the time to apply! Primary purpose of the position: The Operational Excellence Specialist plays a pivotal role in driving a culture of continuous improvement and ensuring operational efficiency across the organization. The main priorities of this role are leading standardization of the management process at the plant through the implementation of the BOE pillars, working directly with employees on all shifts and teams; and leading various process improvement assignments and projects that yield bottom-line productivity, improved throughput and better quality. Competencies: Standardization & BOE/BME Execution: Ability to implement and sustain BOE pillars, establish consistency through SOPs, and embed best practices into daily operations. Continuous Improvement & Operational Excellence: Capability to lead CI initiatives that drive measurable improvements in safety, quality, cost, delivery, and productivity. Process & Performance Management: Strength in analyzing and optimizing processes, defining and monitoring KPIs, and applying data-driven decision-making. Change Leadership & Engagement: Effectiveness in leading change, influencing stakeholders, and fostering a culture of accountability and continuous improvement. Training & Capability Building: Competence in developing others by coaching, mentoring, and building CI capabilities across the plant. Governance, Safety & Quality: Commitment to ensuring compliance, embedding safety and quality in all practices, and sustaining operational standards. Strategic Alignment & Value Creation: Ability to connect plant-level initiatives to broader business priorities and translate strategy into executable roadmaps. Skills: Knowledge of Continuous Improvement Methodologies - Lean, Six Sigma, Kaizen, PDCA, 5S, etc. Process mapping and analysis tools (e.g., VSM - Value Stream Mapping) Performance and KPI Management - Ability to define, monitor, and analyze operational KPIs. Data-driven decision-making skills. Problem Solving and Root Cause Analysis - Use of tools such as Fishbone Diagram, 5 Whys, Pareto Chart, etc. Identification of root causes and implementation of corrective/preventive actions. Process Management Knowledge - Standardization of operational procedures and Identification of bottlenecks and improvement opportunities. Strong leadership and people management skills. Accountabilities: Drive Business Impact: Translate improvement opportunities into measurable gains in safety, quality, cost, delivery, and productivity. Implement Standardization & BOE: Lead the execution and sustainment of BOE/BME pillars, SOPs, and best practices to ensure consistent and efficient operations. Lead Continuous Improvement: Deliver cross-functional initiatives that optimize processes, reduce waste, and strengthen plant performance. Enable Change & Capability Building: Act as a change leader by engaging stakeholders, while training and coaching employees to build lasting CI and OpEx capability. Ensure Governance, Safety & Strategic Alignment: Embed safety, quality, and compliance in all processes, while aligning plant-level initiatives with regional and corporate strategies. Qualifications & Experience: High School diploma or GED is required. Bachelor's Degree in Engineering, Science, Supply Chain or related field is preferred. Job related experience in process improvement or project management gained through coursework or internship; manufacturing experience (preferred). Computer based skills (MS Excel, PowerPoint, Word) Lean Six Sigma certification (preferred) Compensation & Benefits Hiring Salary Range: $66,700 - $93,160 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role will be eligible to participate in the annual incentive compensation plan. Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more. Relocation assistance may be available When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details-such as your date of birth, school attendance dates, or graduation dates-from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates). Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference. Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. No agencies please. Nearest Major Market: Salem
    $66.7k-93.2k yearly 1d ago
  • Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    San Francisco, CA jobs

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $24.00 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #IH0004# #J-18808-Ljbffr
    $24 hourly 2d ago
  • US / CA Customs Specialist

    ZF 4.8company rating

    Duncan, SC jobs

    About the Team: Are you a specialist in customs & import / export and want to apply your skills in a dynamic and international environment? Then ZF Foxconn is the right place for you! We are looking for support in our Customs team. The US/CA Customs Specialist is part of a regional team of 7 that is responsible for ensuring customs compliance for the US and Canadian region in accordance with Customs and Border Protection (CBP) and Foreign Trade Zone (FTZ) regulations. This includes tariff classification, USMCA Management, Country of Origin determination, customs clearance, compliance, FTZ management and recordkeeping review. What you can look forward to as a Customs Specialist: Utilize company systems and internal contacts to provide 3rd party with relevant information in conducting their services (e.g. for classification, origin issues or customs clearance). Monitor 3rd party performance though weekly calls, scorecards, and KPIs. Support 3rd party in dealing with customs brokers and setting up monthly calls to discuss performance and open points. Audit 3rd party in performance of services. Gather necessary information and produce declarations to brokers for PGA compliance. Support Head of Customs in responding to customs CF28, CF29, informal and formal requests for information, protests, prior disclosures and managing 4647s. Follow up with brokers on Post Summary Corrections for errors detected on entries. Support plant sourcing / supply chain personnel in daily guidance in the conduct of importation, exportation, reconciliation, and drawback activities in the areas of import and export shipping. Create and review standard operating procedures with customs brokers and suppliers. Your profile as a Customs Specialist: Bachelor's Degree in Business Administration, Supply Chain Management, or related field. 4+ years of related operations experience with US Customs regulatory environment. Experience with FTZ administration. Strong background in HTS classification, as well as country of origin issues. Knowledge of US Customs regulations (Experience with CA Customs regulatory environment preferred). Experience with Microsoft Office tools - particularly Access and Excel. Proven ability to analyze and interpret data and supply chain-related processes. Must be authorized to work in the United States without sponsorship now or in the future. Why you should choose ZF Foxconn in Duncan: Annual Incentive Plan Paid Time Off 401k Plan Health Care Benefits Paid Holidays A supportive collaborative team environment A strong diversity culture Supportive Employee Groups and community outreach activities Additional Information ZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including-but not limited to-being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY. Be part of our ZF team as US / CA Customs Specialist and apply now! DIVERSITY COMMITMENT: Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company? At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. Find out how we work at ZF: Job Segment: Supply Chain, Compliance, Supply Chain Manager, Supply, Equity, Operations, Legal, Finance
    $29k-39k yearly est. 4d ago
  • Customer Service Specialist

    4Front Engineered Solutions 4.0company rating

    Muskego, WI jobs

    Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement. What can you expect to do? Customer Sales Processing Enter and process orders with product, pricing, scheduling, shipping dates within ERP. Partner with manufacturing and shipping departments with any changes. Maintain all open and closed sales files. Distributor Sales Processing Review incoming orders and problem solve any issues with each order. Maintain entry and invoicing for all sales orders. Be the contact for distributor inquiries that correspond with order entries. Sales Support Assist managers and coordinating departments with customer facing issues. Work with Sales, Operations, Engineering about date management, special requests, freight, etc. Assist with continuous improvement projects including lean and kaizen events. What's needed for success? Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors. Experience using iPhone and iPad is a plus. Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred. Experience using manufacturing ERP software, JD Edwards, preferred. Why 4Front? Generous PTO program 11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days) Company sponsored benefits include: Employer contribution to Health Savings Account, up to $1000 Life insurance STD/LTD/AD&D Reimbursement for PPE, including safety shoes and prescription safety glasses UHC Employee Assistance Program All coverage begins on Day 1 of employment!
    $27k-34k yearly est. 22h ago
  • Customer Service and Logistics Specialist

    New England Wire Products 4.1company rating

    Leominster, MA jobs

    Customer Service Representative (Early-Career / 2+ Years Experience) New England Wire Products | In-Person | Full-Time New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service. We are seeking a Customer Service Representative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment. Role Overview As a Customer Service Representative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions. This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment. Key Responsibilities Customer & Order Management Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination Provide accurate and timely updates on order status, lead times, and product availability Serve as a primary point of contact for assigned customer accounts Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach Customer Communication & Relationship Building Deliver professional, consistent communication via phone and email Build familiarity with customer preferences, product usage, and ordering patterns Proactively follow up to confirm accuracy, satisfaction, and on-time delivery Escalate complex or time-sensitive issues appropriately while maintaining customer confidence Cross-Functional Collaboration Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities Communicate clearly across departments to support scheduling, prioritization, and problem-solving Participate in process improvement discussions related to order flow, customer communication, and efficiency Systems, Documentation & Accuracy Maintain accurate records in internal systems related to orders, customer communication, and changes Ensure high attention to detail across pricing, quantities, shipping details, and documentation Follow established processes while identifying opportunities for improvement Qualifications Bachelor's degree required (business, communications, supply chain, or related field preferred) 1-3 years of experience in customer service, account coordination, order management, or a related role Experience working in manufacturing, distribution, or B2B environments preferred Strong written and verbal communication skills with a professional demeanor Highly organized with the ability to manage multiple priorities and deadlines Comfortable using Microsoft Office and learning ERP or order management systems Proactive, dependable, and team-oriented with strong follow-through Why Join New England Wire Products? Opportunity to take ownership and grow within a stable, family-owned manufacturing company Hands-on exposure to sales, operations, and production processes Collaborative, low-ego team environment with long-term employee tenure Clear path for increased responsibility and career development Job Details & Benefits Job Type: Full-time Work Location: In person Benefits Include: 401(k) with company match Health insurance Dental insurance Paid time off
    $33k-42k yearly est. 4d ago
  • eCommerce Customer Experience Specialist

    Curio Brands 3.7company rating

    Minneapolis, MN jobs

    About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
    $31k-37k yearly est. 3d ago
  • Technical Support Specialist (Electronics)

    Kuhn Group 4.3company rating

    Brodhead, WI jobs

    The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
    $32k-42k yearly est. 22h ago
  • Leave Specialist

    Roseburg Forest Products 4.7company rating

    Springfield, OR jobs

    Purpose Provides support for all leave of absence cases. Effectively coordinates all leave cases to include general administration, comprehensive case management, and program compliance with all related employment and leave laws. Performs exemplary customer service and assistance to team members, leaders, and HR. Key Responsibilities Effectively communicate the company's leave of absence policy, programs, and relevant laws to team members, HR, and management, in alignment and under the guidance of the Leave Manager Interpret and administer leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.) Administer all aspects of leave programs. Provide extensive case management and coordinate administrative aspects of the cases Collaborate with human resources leadership, payroll, and compensation teams to research and resolve employee leave issues Analyze leave claims or requests, determines employee eligibility, and independently approves and/or denies leave cases based on relevant medical information and policy Coordinate and organize all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed Document and track all leaves cases, as well as adjust time, pay, and employment status in the UKG WorkForce Ready system as needed Work closely with team members to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all team members on leave and coordinates all aspects of return to work for team members on leave Communicate any updates to management/HR on team member's leave of absence or return to work status as well as manages team member return to work or separation of employment Report and manage metrics and analytics for all leave cases. Present reports as requested Partners closely with HR on all leave cases Serve as backup and provide support to on-site human resources for operations team member leaves Manages STD/LTD programs in conjunction with the benefit team. Ensures that all disability claims are coordinated with FMLA or general medical cases Serve as the point of contact for the appeal process with the State of Oregon for Family Paid Leave appeals, or similar programs Assists in the creation and facilitation of leave administration training Other duties as assigned Model Company core values Required Qualifications 2+ years of HR, Benefits, Leave Administration/Management or related experience Preferred Qualifications Experience in multiple state leave administration Bachelor's degree in Human Services, Human Resources, or related field PHR/SPHR Certification Completion of specialized certification or training on FMLA/leave administration About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations. At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment. Learn more about who we are and what we do at ***************** Benefits at Roseburg Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include: Bonus opportunities based on company and individual performance 401(k) with up to 4% company match and 3% automatic company contribution Vacation starting at 3 weeks and 11 paid holidays per year Company-sponsored medical, dental, and vision insurance Company-paid life, AD&D, and long-term disability insurance options Mental health benefits for the entire family, including 8 free annual sessions per person Wellness programs and incentives, including biometric screenings & wellness challenges Paid time away from work for illness or injury, as well as paid parental bonding time Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options Company match for charitable contributions Education assistance and professional development support Financial and retirement counseling Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more! AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
    $36k-48k yearly est. 1d ago
  • Divisional Support Specialist

    Regal Ware 4.1company rating

    Milwaukee, WI jobs

    Regal Ware is a fourth generation led, family-owned company based in the US Midwest for over 100 years. We produce and sell the best cookware products in the business and we're always looking for what's next in the kitchen. We believe the kitchen (and the family table) make up the hub of the home, where everyone belongs. We are all working together to: Support our divisions - when they grow, we grow Positively impact the lives of over 1,000,000+ people each year with our innovative and entrepreneurial mindset Create an environment where all employees can do their best work You will love it here if you believe in the following: Everybody matters Do the right thing We are in this together Passion for our customers If this sounds like the company for you, your seat at our Regal Ware family table awaits. Your seat at the table: Divisional Support Specialist You will love this seat if you get, want, and have the capacity to: Administrative & Operational Support Provide day-to-day administrative support to divisional leadership and team members, including scheduling, correspondence, and meeting coordination. Prepare and manage reports, presentations, and documentation to support divisional operations and leadership meetings. Maintain accurate filing systems, records, and databases in compliance with company policies. Coordinate logistics for divisional activities, events, and internal initiatives. Divisional Communication & Coordination Serve as a central point of contact for internal and external stakeholders related to divisional activities. Facilitate effective communication between the division and corporate departments such as Finance, HR, IT, and Supply Chain. Support communication of policies, updates, and initiatives to divisional team members to ensure alignment and understanding. Data Management & Reporting Collect, analyze, and maintain divisional data for performance tracking and reporting purposes. Prepare dashboards, summaries, and reports that provide insight into key performance indicators (KPIs) and operational trends. Ensure accuracy, consistency, and timeliness of data used for business reviews and leadership reporting. Financial & Procurement Support Assist in budget tracking, purchase requisitions, and invoice processing in coordination with Finance and Procurement. Monitor divisional spending to ensure compliance with approved budgets and financial policies. Support vendor and contract documentation management, ensuring timely processing and record accuracy. This seat reports to: Iconic Kitchen Brands, President Our company believes leaders are critical to the success of each individual. Because of this, you will have a leader who: Works with a sense of urgency and aligned purpose Has a passion for our customers and a focus on end consumers Is a servant leader who is collaborative and approachable Has strong ethics and integrity Is courageous and inspirational There are so many benefits to being a part of the Regal Ware Team! Our benefits package is built with you and your family in mind - and that starts with the things that are most important to you - your health, your lifestyle, and your future. Learn more at ********************************** *Regal Ware is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Requirements We need this seat to have: Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field preferred. 3-5 years of experience in administrative, operational, or business support roles. Experience supporting a division, department, or business unit in a corporate environment is strongly preferred. Strong organizational and multitasking skills with high attention to detail. Excellent written and verbal communication abilities. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint, etc.). Strong analytical and problem-solving skills with a proactive, service-oriented mindset. Ability to handle sensitive information with discretion and professionalism. Collaborative team player capable of working across departments.
    $32k-43k yearly est. 4d ago
  • Estimating Specialist

    The Gund Company 4.0company rating

    Euless, TX jobs

    Ready to take your career to the next level? At The Gund Company, we're more than just an electrical insulation manufacturer-we're a team of passionate problem-solvers who love what we do! If you're looking for a workplace where innovation meets collaboration, and where your ideas truly matter, this is the place for you. Our Motto: Take Care of Each Other. Take Care of the Customer. Take Care of the Business. Position Details Shift: 1st Shift Schedule: Monday to Friday, 8:00 AM - 4:30 PM Location: Euless, Texas Salary: Starting at $64,000 per year Why You'll Love Working Here Be part of a fun, driven team that values growth and creativity. Enjoy employee ownership through our ESOP program-your success is our success! Competitive pay, great benefits, and a culture that celebrates continuous improvement. Requirements What You'll Do As a Manufacturing Estimating Specialist, you'll be the go-to expert for creating accurate, competitive cost estimates that help us win business and delight customers. You'll work closely with engineering, production, and sales teams to: Analyze customer requirements, specs, and drawings. Develop and improve costing models and calculators for efficiency. Prepare detailed quotes using our advanced tools like Visual Estimating Window and PCM automated quoting module. Participate in Kaizen events and process improvement initiatives to keep us ahead of the game. Lead Gross Profit Review processes and collaborate on pricing strategies. Document best practices and mentor others in estimating excellence. What We're Looking For 3-5 years' experience in custom manufacturing quoting processes. Strong Excel skills (formulas, lookup tables, ODBC links). Ability to create clear documentation of manufacturing processes. Familiarity with ERP systems, MS Office, and ISO quality environments. Bonus points for experience in low-volume, high-variety manufacturing, machining, or craftsmanship. Associate degree or relevant certifications preferred. Perks & Benefits Employee Stock Ownership Plan (ESOP) - You own part of the company! Health, Dental, Vision, Life & Disability Insurance 401(k) with 50% employer match Competitive wages & safe work environment Career development through Individual Development Plans (IDP) Ready to join a world-class team ranked high in employee engagement? Apply today and let's build something amazing together! EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability. Key Skills & Keywords Cost Estimation • Manufacturing Processes • ERP Systems • Excel Expert • Process Improvement • Kaizen • Lean Manufacturing • Quoting • Pricing Strategy • Continuous Improvement • ISO Standards • Engineering Collaboration
    $64k yearly 4d ago
  • Research Specialist/Aviation Operational Data Analyst

    BGI, LLC 4.3company rating

    Lexington Park, MD jobs

    Job Title Research Specialist/Aviation Operational Data Analyst and Job Responsibilities Education: MS in Scientific Discipline; Data Science, Computer Science, Engineering, Information Technology, Mathematics, or Physics or equivalent experience. PHD preferred. Position Summary and Job Responsibilities Position Background: The Modeling & Simulation Enterprise Applications (MSEA) product suite supports modeling and simulation (M&S) environments; trainer systems; test and evaluation (T&E); analysis; live, virtual and constructive (LVC); research and development (R&D) activities for DoD agencies and its international partners. All products are government owned, developed and managed. The Analysis & Recording Tool (ART) is a framework for analyzing data and providing meaningful debrief reports. The MSEA Branch is currently seeking a Senior Research Specialist - Aviation Operational Data Analyst for our Analysis and Reporting Tool (ART) engineering and analysis team. Candidates will join a strong team providing real time data analysis to support aviation operations and operational test at the Joint Simulation Environment (JSE), Patuxent River, MD and other elite aviator training facilities. Analysts support decision-makers by quantifying naval warfighting capabilities and limitations under realistic employment conditions; developing empirical or theoretical estimates for the performance of fleet systems and platforms; and developing creative solutions to complex tactical and force design challenges. MSEA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem-solving process. Our employees are committed to helping the warfighter develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission. Typical Day supporting the MSEA/ART team: Apply standard research methodologies to gather, process, and analyze data. Use relevant database software to effectively organize and present data and generate reports. Generate compelling visualizations of quantitative datasets. Develop institutional knowledge of the mission of MSEA, including the team's major customers. Participate in meetings with the team. Support preparations for customer interactions. Present and summarize data effectively in oral and written communication. Required and/or Preferred Qualifications Required Knowledge, Skills, & Abilities: Minimum Years of Experience: 10 years of relevant work experience Data collection and metrics creation Skilled in programming (R, Python), statistics, SQL, data visualization, and other data analysis fundamentals Analyze, interpret, summarize, and present data effectively Demonstrated ability to apply advanced principles, theories, and concepts to solve uniquely complex problems Conceptualize and develop solutions, formulate problem statements, and develop analysis methods and approaches Excellent communication skills, both oral and written; experience in packaging analytic results in report format as well as in the development and presentation of oral briefings; interact with and advise senior levels of leadership Ability to work in an unstructured environment Must be able to obtain DoD Secret security clearance Desired Knowledge, Skills, & Abilities: Experience with supporting Special Access Program (SAP) efforts. Aviation experience Education: MS in Scientific Discipline; Data Science, Computer Science, Engineering, Information Technology, Mathematics, or Physics or equivalent experience. PHD preferred. BGI is an Equal Employment Opportunity and Affirmative Action Employer. Consistent with applicable law, BGI provides access and opportunities to those with disabilities. This commitment includes providing reasonable accommodation to individuals with disabilities who seek to utilize the company's on-line employment process. BGI has made extensive efforts to ensure that its on-line employment process is accessible to individuals with disabilities. However, if an applicant is unable to fully utilize BGI's procedures, BGI will provide a reasonable accommodation. Applicants that require accommodation with the online employment process may contact ************ for assistance. It is the policy of BGI, LLC to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, or any other protected characteristic as established by law.
    $38k-60k yearly est. 4d ago
  • Internal Medicine Health & Science System Specialist

    Pfizer 4.5company rating

    Specialist job at Pfizer

    Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem. The Health and Science System Specialist (HSSS) is responsible for launching new products, deciding on optimal strategies for managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the rep is charged with sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The HSSS should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in coordination with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. The HSSS specifically calls on two sets of account-based customers to achieve business objectives: - Health Systems and their Affiliates, including, but not limited to, Academic Medical Centers, Medical Groups, Centers of Excellence and Community Hospitals - Scaled account-based medical groups and institutions, including but not limited to, Medical Groups, Community Hospitals and Hospital Systems Responsibilities include gaining access to, calling on, and educating high value clinicians, key targets, influencers, and decision makers within Health systems and/or their assigned accounts. In addition, this representative will also seek opportunities to compliantly gather customer and market insights, manage business relationships, understand formulary access, and engage in product promotion within their assigned accounts and/or across aligned health system affiliates. Sales responsibilities include relationship development with aligned and affiliated physician targets, KOLs, pharmacists, transition of care advocates, quality directors, pharmacy buyers and other prescription enablers within health system owned institutions, medical groups, and surrounding hospital service areas or within aligned acute care and medical group accounts. Clinical knowledge includes in-depth expertise in or demonstrated ability to learn current promotional therapeutic areas utilized both in ambulatory and in-patient settings. Demonstrate strong selling skills, broad knowledge of payer dynamics, competitors, and associated disease states. The HSSS is involved in local market planning and implementation of key initiatives within these systems and accounts and coordinates compliantly with Pfizer's Key Account Managers and Medical Outcomes & Analytics through the IAT as needed. **ROLE RESPONSIBILITIES** - Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. - Strategically builds rapport and relationships with KOL's and customers across virtual and F2F environments; demonstrates advanced capabilities toward call objectives (e.g., pre call planning, selling skills, clear next steps and appropriate documentation, managing to KPIs); elevated ability to utilize digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; proactively leverages analytics to assist with developing insights and next best action plans - Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague's judgment, best meet HCP and patients' needs - Utilizes a customer centric approach to develop and deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources - Utilizes enhanced product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable) - Creates meaningful impact with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person) - Optimizes customer engagements for strategic deployment of approved Pfizer resources to support provider and patient's needs - Demonstrates strong patient focus in supporting patients' ability to access Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources - Advanced ability to present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content - Collaborates effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Key Account Management, to address customer inquiries and advance Pfizer objectives. Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries - Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model - Deep knowledge of applicable institutions/ organizations/health systems/target HCPs - Drive sales in assigned Health System and/or accounts to include affiliated institutions, Medical Groups and HCPs - Contributes to the productivity and effectiveness of the IAT, including generating and sharing insights, relationship management, pull through where appropriate. - Understands and navigates the ongoing changes in the healthcare landscape - Influences customers by uncoveringneeds and communicating persuasively - Understands Stakeholder Mapping and the Patient Journey - Understands how to utilize insights towards local planning - Develop strategic account selling and management skills **BASIC QUALIFICATIONS** - Bachelor's Degree with minimum 3 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience; OR an associate's degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of **relevant** experience. - Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability - Must live within 25 miles of the border of the territory - Valid US driver's license and a driving record in compliance with company standards - Demonstrated leadership across peer groups with the ability to sell within specialized market where third-party reimbursement and service center has been utilized **PREFERRED QUALIFICATIONS** - Advanced knowledge of disease states, therapeutic areas, and products - Strategic account marketing, promotional, sales and management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. - Superior marketing, promotional, sales, technical and relationship building skills - Consistent, demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance - Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills - Advanced ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. - Enhanced change agility to quickly learn and embrace new ways of working in a rapidly changing environment. - Advanced Strategic ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. - Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance. - Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market - Change agile and able to adapt quickly to workplace changes - Exceptional time management, and planning and organizing skills **Other Job Details:** + Last Date to Apply: January 28, 2026 + Territory coverage includes Harrisburg and York, PA + The annual base salary for this position ranges from $101,500 - $245,400. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make ********************** accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Sales
    $101.5k-245.4k yearly 60d+ ago

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