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  • Membership Sales Director - Quail Hollow Country Club

    PGA Tour 4.0company rating

    PGA Tour job in Ohio

    Invited - Director Concord Township · OH Sales · Business Development · Golf Teaching and Membership Services 0 1 month ago Apply Now Save Save Share this with someone Share * Share via Email * Share via Facebook * Share via X * Share via LinkedIn Membership Director at Quail Hollow Country Club | Concord Township, OH | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club's annual membership revenue goals, including dues added, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates the onboarding of new members, and connects members to the club community through effective engagement and communication. Day-to-Day: * Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets. * Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs. * Maintain a robust prospect inventory to support the club's sales plan, ensuring accurate tracking and management of prospects in the CRM system. * Generate new member prospects and connect new members with the broader club community. * Partner with the RVP - Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing. * Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club's overall membership goals. * Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth. * Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations. * Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage member referrals and engagement. * Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth. About You: Required * High school diploma or equivalent. * A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals. Preferred * Bachelor's degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field. * A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience. * Strong selling and negotiation skills; sales training is a plus. * Familiarity with golf or the private club industry. * Proficient in Microsoft Office Suite (Word, Excel), and CRM software. * Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks effectively. * Exceptional customer service orientation with a focus on delivering a high-level of satisfaction. * Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment. What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Want to learn more? Visit *********************** for full details. * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #LI-JB1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $37k-53k yearly est. 53d ago
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  • Reservations Agent

    Tradewinds Island Resort 4.3company rating

    Saint Pete Beach, FL job

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. **************************************** Overview: Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach! TradeWinds Resort is seeking a motivated, sales-oriented Reservations Agent to join our high-energy team. This role is responsible for assisting potential guests in booking accommodations at both of our award-winning properties. The ideal candidate will thrive in a fast-paced environment, confidently engaging with guests through inbound and outbound phone calls, e-mails, and online chats. More than order-taking, this position requires a genuine passion for hospitality and the ability to match guest needs with the perfect resort experience. Qualifications: High School diploma or equivalent required. Experience in a hotel or a related field preferred. College course work in related field helpful. Prior call center, Sales, telemarketing, or customer service experience preferred. Strong self-motivation, resilience, and a drive to consistently achieve results. Excellent organizational skills with the ability to manage multiple tasks with accuracy and attention to detail. Initiative and independence in working toward personal and team objectives. Familiarity with Opera Cloud and/or Revinate Sales Hub (NAVIS) is a plus, though not required-training provided. Availability to work a full-time schedule within the operating hours of 8:00 a.m. - 8:00 p.m. (Subject to change), Sunday through Saturday, including weekends and holidays.
    $27k-32k yearly est. Auto-Apply 2d ago
  • Assistant Sous Chef

    Marriott International, Inc. 4.6company rating

    Cape Coral, FL job

    Additional InformationBonus Eligible and Benefits Job Number25184054 Job CategoryFood and Beverage & Culinary LocationThe Westin Cape Coral Resort at Marina Village, 5951 Silver King Blvd, Cape Coral, Florida, United States, 33914VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $25.77-$27.88 per hour Bonus Eligible: Y JOB SUMMARY Management position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 5 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Maintains food handling and sanitation standards. • Ensures all employees have proper supplies, equipment and uniforms. • Performs all duties of Culinary and related kitchen area employees in high demand times. • Oversees production and preparation of culinary items. • Ensures employees keep their work areas clean and sanitary. • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. • Communicates areas in need of attention to staff and follows up to ensure follow through. • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. • Assists in determining how food should be presented and creates decorative food displays. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. Supervising Daily Culinary Team Activities • Ensures and maintains the productivity level of employees. • Ensures completion of assigned duties. • Coordinates activities of cooks and workers engaged in food preparation. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Handles employee questions and concerns. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Conducts employee performance appraisal process, giving feedback as needed. • Communicates performance expectations in accordance with job descriptions for each position. • Participates in an on-going employee recognition program. • Monitors employee's progress towards meeting performance expectations. • Conducts training when appropriate. Maintaining Culinary Goals • Follows specific goals and plans to prioritize, organize, and accomplish your work. • Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met. • Places orders for appropriate supplies and manages food and supply inventories according to budget. • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Strives to improve service performance. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Serves as a role model to demonstrate appropriate behaviors. • Analyzes information and evaluating results to choose the best solution and solve problems. • Complies with loss prevention policies and procedures. • Reports malfunctions in department equipment. • Attends and participates in all pertinent meetings. • Encourages and builds mutual trust, respect, and cooperation among team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $25.8-27.9 hourly 4d ago
  • Mechanic

    Coachusa 4.6company rating

    Severn, MD job

    Diesel Mechanic Full Time Hanover, MD Earning Potential up to $65k, based on experience Looking for a new and exciting career? Join the Coach USA/Megabus operations team in Hanover! Dillon's Bus Lines, LLC, Maryland's premier motor coach company, has new and exciting career opportunities for Full Time Diesel Mechanics for its Hanover, MD location under the direct supervision of the Maintenance Manager. Why join with Us? Weekly Competitive Experience Based Pay Rewards & Benefits: Enjoy paid holidays, vacation, PTO, a comprehensive benefits package (including medical, dental, vision, short term disability, life insurance, 401K), Employee Assistance Program “EAP”, Free membership for “Tickets at Work” for exclusive employee deals Wear It Proud: Uniforms provided to get you in the professional spirit. Growth & Development Opportunities: Your career journey is important. We support your growth with training, opportunities to advance and obtaining a CDL. Required Experience: Class A: Master Mechanic with 5 years' experience on trucks, buses, or heavy equipment Class B: Mid-Level with 3 years' experience on trucks, buses, or heavy equipment Diagnose and Repair: Utilize diagnostic tools to identify issues with mechanical, electrical, and other breakdowns and failures, performing necessary repairs. Diesel Engines: Removal, installation, disassembly, and reconditioning of components of diesel engines. Preventative Maintenance: Conduct routine and preventative maintenance according to manufacturers' specifications to ensure vehicle reliability and longevity. What Sets You Apart: Experienced Professionals: You have a solid background in diesel mechanics, with specific experience working on Cummins and Detroit engines. ASE Diesel Certification or associate degree in diesel technology is highly regarded but not mandatory. Problem Solvers: You are adept at troubleshooting and enjoy the challenge of finding and implementing solutions to mechanical issues. Computer diagnostic skills a plus, but training is provided. Team Players: Ability to work in all weather conditions, including outdoors. Willingness to work weekends and holidays, as needed. 2nd or 3rd Shifts Available Based Upon Operational Needs. Experience Counts: Have the necessary toolkit to carry out maintenance duties independently. Experience in the Motor Coach Industry preferred. Safety Champion: Adhere to and champion safety standards to ensure a secure workplace for everyone. To learn more about your next big career change! APPLY NOW! Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. ©"lube", "mechanically inclined", "mechanic", "Mechanic apprentice", "auto mechanic", technical", "entry level mechanic"©
    $65k yearly 2d ago
  • Restaurant Manager

    Cracker Barrel Old Country Store 4.1company rating

    Brighton, MI job

    They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. What You'll Do - You'll Make the Moment WHY CRACKER BARREL What is it like to work at Cracker Barrel? It feels like … Care beyond the table - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible. Opportunities to fill your cup - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members. A warm welcome - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the “something special” that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive. Serving up the care - and career - you crave. WHAT YOU'LL DO As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business results. They say variety is the spice of life, and we agree! Our Restaurant Associate Managers are people leaders and execute all store operations including front- and back-of-house responsibilities. With home office support available to you on a 24/7 basis, you'll have everything you need to succeed. WHAT YOU'LL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as needed A caring attitude with a dedication to hospitality Valid driver's license Must be fluent in English WHAT'S IN IT FOR YOU Compensation and Bonuses: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program Growth and Development: Nearly 100% internal promotion for General Managers and District Managers openings | Tuition Reimbursement | Professional Development Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items ABOUT US For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. PURSUE THE CAREER YOU CRAVE-APPLY NOW AFTER YOU APPLY: WHAT HAPPENS NEXT Based on your application information, you may be given the opportunity to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Focus on You We're all about making sure you're taken care of too. Here's what's in it for you: A Little About Us Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. See for yourself. Apply now. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
    $44k-55k yearly est. 2d ago
  • Housekeeping Supervisor

    Great Wolf Lodge 4.2company rating

    LaGrange, GA job

    Pay: $19.00 per hour At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded. Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office. Provides coaching, encouragement, and recognition to pack members when necessary. Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members. Understands and participates in scheduling of staff, labor management and forecasting. Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members. Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance. Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members. Escalates pack feedback to leadership. Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement. Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas. Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance. Participates in recruitment process and selection of talent for the housekeeping department. Assists with regular state of the team meetings and helps plan engagement activities for pack members. Ensures the completion and proper communication/escalation of maintenance work orders and other concerns to the appropriate department. Schedules deep clean and carpet care based on bi-yearly schedule and guest comments. Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position Prior hospitality or housekeeping experience or equivalent formal education Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system Demonstrated interpersonal and verbal communication skills Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and/or Holidays as needed Desired Qualifications & Traits Bachelor's degree Previous housekeeping experience, preferably in large family resort or hotel Experience with Opera or similar system Bilingual, English and Spanish Time management skills in a fast-paced environment Physical Requirements Ability to lift 30lbs Ability to stand/walk for long periods Ability to bend, stretch and twist Capable of tolerating exposure to chemicals Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $19 hourly 5d ago
  • Fast Food Cook

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $17.00 per hour In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Fast Food Cook works in a fast-paced quick service environment to deliver on our commitment to high quality hospitality. The Fast Food Cook is an entry level position that prepares food for guests in accordance with the highest standards, to exceed guest satisfaction. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Ensure compliance with all food-handling and sanitation regulations. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Executes food orders according to guest preference in a timely manner while working on multiple orders at once. Provides food preparation assistance by washing, peeling, cutting and preparing a variety of ingredients Controls recipes by weighing and measuring designated ingredients. Provides food and utensils for chef by carrying pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Supports in stocking food & supply inventory, requisitioning supplies and food; verifying receipt. Maintains safe, secure, and healthy work environment by cleaning work areas, food storage areas, equipment, and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. At the end of the shift check out with outlet leader. Basic Qualifications & Skills High School diploma or equivalent experience; may have current enrollment. Ability to learn correct and safe food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Previous cook experience Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $$17.00 per hour /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $17 hourly 5d ago
  • Guest Services Supervisor

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $19.8 hourly 3d ago
  • Lifeguard

    Great Wolf Lodge 4.2company rating

    LaGrange, GA job

    Pay: $14.00 per hour At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics management of unsafe and unsanitary conditions Provides superior customer service to all guests by assisting all in a polite and expedient manner Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance Performing within Ellis Certification standards Required Qualifications & Skills No experience required, training provided Must be at least 16 years of age Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training Successful completions of criminal background check and drug screen Desired Qualifications & Traits Good oral communication skills Prior First Aid, CPR, AED experience Prior lifeguard training and/or experience Physical Requirements Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool Sit or stand for extended periods of time Capable of prolonged exposure to hot and humid environments Ability to climb multiple flights of stairs Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities Estimated Salary Range: Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $14 hourly 1d ago
  • Corporate Accounting Manager

    Highgate Hotels Corporate Office Tx 4.5company rating

    Irving, TX job

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Highgate Corporate Offices Irving, TX Overview: The Corporate Accounting Manager reports to the Corporate Controller and is responsible for preparing the financial information for assigned entities under the direction and review by the Corporate Controller. The position is responsible for assisting the Corporate Controller in all aspects of Accounts Payable, financial control, accounting and financial reporting for the corporate entities. The Corporate Accounting Manager's responsibilities include, but are not limited to, timely, responsive and accurate completion of the following duties. Responsibilities: Manage projects driving efficiencies within the Corporate Accounting function. Provide support in monthly P&L review across multiple domestic and international entities, explaining variances to budget and prior period actuals. Record accruals as needed. Manage Accounts Payable ensuring that payables are processed accurately and by the deadlines. Ensure accuracy of the payables subledger, and complete monthly subledger to general ledger reconciliations. Manage supplier setup process. Assist in the monthly search for unrecorded liabilities and record accruals as necessary. Assist with allocation of shared expenses and hotel / HCI related costs. Assist with the consolidation of domestic and international financials. Posting certain entity monthly journal entries as necessary. Also reviewing journal entries posted by the staff accountant. Assist the Corporate Controller with the monitoring of consolidated operations, cash flow and operating forecasts of assigned entities. Oversight of the processing of certain disbursements as performed by the staff person. Involvement with insurance and rent administration of assigned entities. Preparation of prepaid amortization schedules and amortization entries. Assist with the successful completion of internal and external financial audits, including assistance with the coordination of work with external CPA firms. Provide support in the preparation of the daily / weekly cash flow forecast preparation. Oversee and direct the activities of 1 staff accountant, 1 senior AP associate, and the outsourced corporate accounts payable team located in India. Prepare quarterly MD&A report for lenders. Preparation of any special reports, statements, etc., as requested. Other special projects and responsibilities as assigned. Qualifications: Three to five years of related financial management, financial reporting and accounting experience. Hotel experience is a plus, but corporate level financial accounting experience is preferred. Such experience can be supplemented with public accounting audit experience. Bachelors Degree in Accounting required. Masters Degree in Accounting preferred. Public accounting audit experience preferred. CPA license preferred. Strong PC skills including Excel and financial accounting systems such as Oracle. Strong organizational, analytical, verbal and written communication skills. Strong desire to adhere to U.S. GAAP financial accounting and reporting standards.
    $84k-105k yearly est. 1d ago
  • Maintenance Technician I

    Great Wolf Lodge 4.2company rating

    Mashantucket, CT job

    Pay: $22 per hour The Maintenance Technician 1 versees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through-out the hotel guestrooms, public spaces, equipment, buildings & grounds. Responsibilities: Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization. Maintains working knowledge of departmental safety procedures. Attends safety-training programs and in-service as required for continued development. Maintains the necessary service records on mechanical and structural systems. Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety. Including ensuring all daily, weekly and monthly documentation is being completed. Other duties as deemed appropriate by the Assistant Director of Engineering. Qualifications: Technical Degree Technical Training Trade Related Certifications Hospitality, Healthcare or related industry experience Trade related certifications preferred in HVAC and/or Electrical Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts. Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite. Valid Driver's License Estimated Salary Range: - $22 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
    $22 hourly 3d ago
  • Director, Sales and Catering

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $100000 per year - $100000 per year As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams. Essential Duties & Responsibilities Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales Leverage Sales Team to execute on sales strategies to meet financial targets Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations Basic Qualifications & Skills Associate degree in Sales, Communications, Marketing, Business or Hotel Management Minimum 5 years experience in sales, event planning, and/or catering Minimum 3 year supervisory/leadership experience in hospitality field Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful completion of Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $100000 per year - $100000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $100k yearly 3d ago
  • Lead Line Cook

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $21.50 per hour At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets. Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Oversees the activities of the kitchen staff and monitors food production and presentation. Resolves operational issues. Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow. Maintain working rapport with all hotel staff for efficient operation and service to guests. Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary. Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. Prepare schedules for approval by the Executive Chef. Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef. Basic Qualifications & Skills High School degree or equivalent. Three years of cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Culinary education degree preferred. One year of experience in lead line cook, supervisor or leadership role Previous kitchen experience in hotel/resort industry. Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $#undefined#undefined#undefined /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $21.5 hourly 2d ago
  • Retail Associate $16.90 / HR

    Six Flags Discovery Kingdom 4.1company rating

    Vallejo, CA job

    As a team member in our gift shops, rentals, Fast Lane and animal attractions area, you will play a crucial role in enhancing our guests' experience by providing exceptional customer service and assisting them with various aspects of their visit, including selling food for animal feeding! Your responsibilities will include helping guests with their purchases, facilitating rentals, upselling products along with ensuring your work environment is clean and safe. Responsibilities: As an Associate in our gift shops, rentals, and animal attractions area, you will play a crucial role in enhancing our guests' experience by providing exceptional customer service and assisting them with various aspects of their visit, including selling food for animal feeding! Your responsibilities will include helping guests with their purchases, facilitating rentals, upselling products along with ensuring your work environment is clean and safe. Job Duties: Responsibility for image quality. Up sell packages and programs set forth by the park. Offer suggestions to help souvenir-seeking guests find their perfect keepsake. Tell shoppers about add-on accessories to increase value for the guest. Re-stock bins, shelves, fixtures, and displays full with the newest and coolest merchandise. Operate Point of Sale (POS) registers, completing transactions. Check in shipments of new merchandise. Keep aisles, countertops, and displays clean and looking great. Ring up everything from apparel to action figures and homemade fudge. Be on alert for store security and loss prevention. Qualifications: Must be 16 years or older. Basic computer literacy and ability to complete transactions accurately. Must be able to stand, walk, stoop, bend, and reach throughout your shift. Excellent customer service and verbal communication skills. Able to work a flexible schedule, including weekends and holidays. Strong attention to detail. Ability to work in an environment as fast-paced as our coasters. Ability to lift, push, or pull up to 50 pounds. Responsible for adhering to the dress code and appearance guidelines. Responsible for following all company policies and procedures, including cash handling.
    $31k-38k yearly est. Auto-Apply 1d ago
  • Wingstop Restaurant Supervisor I

    Wing Stop 4.0company rating

    Pleasanton, TX job

    The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manager and Restaurant Supervisor !! are not present in the store. The Restaurant Supervisor I must maximize the culture of the restaurant and the overall guest experience while running their shift. The Restaurant Supervisor I will be required to enforce all company and government policies and communicate any policy changes to their employees on their shift. General Purpose To satisfy each and every guest that comes to our restaurant by delivering superior service in a clean restaurant with the highest quality food possible. Main Job Tasks and Responsibilities •Responsible for working towards accomplishing team and company goals, including being willing to assist in all positions when needed. •Ensure excellent customer service and operational goals are consistently above standard via the "Ops Scorecard" (SMG, QSC, and WingYou). •Maintain Ops Scorecard goals: Dissatisfaction - 5%, Accuracy - 4%, WingYOU - 95%, QSC - 5 Star. •Ensure all SMG customer cases are addressed within 24 hours, specifically those that are submitted on your shift. •Must maintain a "guest-first" culture in the restaurant. •Work varying shifts from week to week. •Be aware of hours worked. Do not use overtime unless approved by Area Coach. •Ensure all Team Members are compliant with company standards while driving positive team member engagement and retention (Including handbook, code of conduct, uniform standards, etc.). •Achieve and maintain operational excellence while ensuring all company procedures are being followed. •Ensure all Team Members are trained fully in their positions, including providing training to new Team Members. •Follow all cash management and cash handling policies during their shift, including ensuring the team follows policies and procedures. Monitor all paid outs, voids and refunds on your shift •Drive operational excellence by driving sales and controlling labor and food costs during shifts. •Ensure employee meals are appropriately utilized and monitored each shift. •Assist in keeping your restaurant fully staffed and minimize turnover by embodying our core values. •Delegate appropriate work duties to Team Members by conducting pre-shift huddles. •Complete Zenput tasks/forms fully and at the appropriate times. •Ensure the restaurant is always safe for both guests and employees, including food safety, personal safety, and cleanliness. •Complete Time and Temperature log as needed and verifying all dates in the restaurant. •Ensure that weekly and monthly cleaning in the restaurant is completed. •Maintain all work orders for repairs and equipment for the restaurant via Upkeep and communicate to General Manager. •Including managing all needs related to pest control. •Must always remain professional when on company property and when communicating with guests, team members, leadership, and office personnel. •Be a problem solver. •Must expedite when working without another Supervisor. A Supervisor or the GM must always be in Pilot position. •Must be able to lift up to 50-pound boxes. •Works a maximum of 40 hours per week, unless approved by Area Coach. *All Restaurant Supervisors are hired for a specific market; restaurant location is subject to change based on business needs *All these items are subject to change as business calls for it or as changes happen in the company.
    $32k-40k yearly est. 2d ago
  • Water Quality Technician

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX job

    Water Quality CPO Tech (FULL TIME JOB OPENING) Job Type: Full Time Pay Rate: Based on experience This is a Full Time position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate with a generous benefits package which includes Medical, Dental, Vision, Extended Paid Time Off (Vacation, Bereavement, and Jury Duty), Bonus potential, 401k with matching and a minimum average of 40 hours per week offered and expected on a year-round basis with flexible scheduling. Responsibilities: The Maintenance Department is currently seeking a motivated and reliable individual to support daily waterpark and main park operations, regarding water quality; ensuring a safe and sanitary environment for all guests and employees. Additionally, this person will support the Landscape Team in enhancing and maintaining park grounds and gardens in an appealing and healthy state, while promoting a safe working environment, eliminating hazards and meeting our guest service standards. HOW YOU WILL DO IT: Assures the water chemistry in all areas of the waterpark is tested, recorded and adjusted (if necessary) on an hourly basis during periods of operation. Backwashes all filters when required and maintains the proper level of water in all pools. Closes or shuts down any features for safety and/or emergency situations. Maintains a clean and safe environment in and around the water activity areas which includes: Pre-Opening Safety Checks performed on pools, water features and slides on operating days, pre-opening cleaning of pools and surrounding areas on a pre-determined schedule, end of the day cleanup in all areas of the waterpark, maintaining cleanliness of walkways, pool decks and landscape areas, management of bio-spills. Ride start-up and shut down dependent upon work schedule. Repair/maintenance of all rides and features during operating as well as non-operating seasons. Adheres to guest-first standards at all times. Coordinates daily schedules and activities of Seasonal Water Quality Techs Assists in safety and SOP training of Seasonal Water Quality Techs Administrative duties such as time and attendance and seasonal labor management. Assures safety and equipment inspections are performed on a daily basis. Assists other Departments and Divisions in daily operations of the Water Park. Maintaining water features and fountains in the Main Park. Installation and maintenance of landscapes in both Fiesta Texas and Whitewater Bay including but not limited to lawns, trees, plants, and pavers. Work directly with crew(s) on assigned tasks on daily basis Provide technical leadership in the trade area and ensure that generally accepted trade practices are adhered to in all applications. Upkeep and maintenance of Landscape equipment and vehicles Application of herbicides and insecticides Perform general landscape duties planting, pruning, mowing, Knowledge of plant material for seasonal color All other duties as assigned. Qualifications: Certified Pool Operator (CPO) license required, or must acquire within six months - Company Funded Water quality and / or previous supervisory skills a plus Must possess a valid Driver's License and be at least 18 years of age Must have knowledge of installation and maintenance of irrigation system A strong sense of teamwork and a positive attitude. Knowledge of pumps, filters and related equipment. OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
    $28k-39k yearly est. Auto-Apply 1d ago
  • Food & Beverage Leadership Internship $19/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment. Responsibilities: Ensures assigned locations are 100% ready to satisfy the business needs for each operating day Train Sup 1s and Team Members on all Six Flags policies including proper food equipment, equipment use, standard operating procedures, mobile order sales and all register functions. Completes daily inventory orders by requested time Ensures Inventory is accurate during Inventory counts Transports, Prepares, Cooks, Assembles and Serves various food items as needed while following all F.D.A. regulations regarding food preparation Maintains a safe, sanitary, organized and clean work environment while following all local Health Department guidelines Ensures the integrity of opening and closing tasks in- all food and beverage locations are to or above standards Provides great guest experience by being Friendly, Clean, Fast and Safe Listens and reacts to Guest and Team Member Feedback Encourages upselling Drink Bottles to every Guest by leading by example Reports to work as scheduled by complying with the company's attendance policies Ensures all staff is adhering to Six Flags Meal and Break Policies Coaches, Counsels, issues Corrective Action and Evaluates Team Members as Necessary Performs other tasks that may be assigned by management as business dictates Qualifications: Minimum Age 16, Specific locations 18+ Outgoing, professional, and friendly demeanor Demonstrate good communication and decision-making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2026 to August 2026
    $29k-36k yearly est. Auto-Apply 1d ago
  • Food & Beverage Quality Assurance Internship $19/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment. Responsibilities: Create positive interactions with Guests and Team Members, promote a friendly environment, and attend to guests' needs in a proactive manner Educate, reinforce and provide on-the-job training for Team Members concerning food safety, preparation and quality assurance Maintain a safe work environment and aid in the elimination of hazards within the F&B department Conduct weekly audits to ensure accurate portioning is being upheld and the proper food safety is being practiced Assist with food preparation by complying with Food and Drug Administration (FDA) regulations Utilize thermometers to complete food quality check and document the internal temperatures of product daily Ensure temperature logs are completed in compliance with company guidelines Conduct daily safety and quality assurance inspections in compliance with local health department and company guidelines Work closely with the local health department representative during inspections to ensure compliance or corrective action is corrected if needed concerning food safety and unit cleanliness Provide feedback to all levels of management concerning food safety, quality assurance, and safety Ensure that units are following all product storage and critical point guidelines Assist at locations during peak dining hours Qualifications: Minimum age: 18 Currently pursuing a degree in Nutrition, Food Service Management, Safety, Health Policy, or related field Outgoing, professional, and friendly demeanor Demonstrate good communication and decision-making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2026 to August 2026
    $19k-27k yearly est. Auto-Apply 1d ago
  • Plumber Assistant- Full-Time- $24/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Perform routine repair and maintenance of plumbing systems, including fire systems, irrigation systems, filtration and chlorination systems and sanitary and storm drainage systems. Responsibilities: Repair and maintain a variety of Park facilities including irrigations systems, sinks, storm drains, underground, water lines, piping, quick couplers, valves, compressed air lines, sanitary sewer, natural gas lines, bathroom fixtures, restaurant fixtures, misters, pumps, etc. Make daily rounds of all restroom facilities. Make needed repairs to toilets and sinks. Unclog toilets as needed. Perform general maintenance on pumps and motors. Work assignments will include ditch digging, trouble shooting, shop and area clean up, driving company vehicles and equipment, special work for promotional events. Install new fixtures and fabricate items as necessary. Cut and prepare pipe for new usages. Cross trained in minimal diagnostic coverage of kitchen and HVAC equipment. All other duties as assigned. Qualifications: Minimum Qualifications: Two or more years of experience repairing and maintaining plumbing systems Water park equipment experience a plus CPO certification a plus State Plumbing license a plus High school diploma or equivalent experience The ability to work flexible shifts including weekends Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights up to and in excess of 150ft., crawling and working in confined spaces and lifting up to 100 lbs. Must be able to work outdoors in extreme temperatures. Must possess the physical dexterity to operate hand tools and motor vehicles Must have tools and equipment to perform required duties and tasks as assigned Must possess a valid Drivers License
    $42k-60k yearly est. Auto-Apply 1d ago
  • General Manager - Silver Lake Country Club In Silver Lake, Ohio

    PGA Tour 4.0company rating

    PGA Tour job in Silver Lake, OH

    Invited - Silver Lake Country Club In Silver Lake, Ohio - Senior Silver Lake · OH General Management/Profit & Loss · Golf Course Management · Business Development 0 1 month ago Apply Now Save Save Share this with someone Share * Share via Email * Share via Facebook * Share via X * Share via LinkedIn Job Description General Manager Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Silver Lake Country Club is Akron's premier family-friendly country club. We are home to world-class amenities and experiences like no other. Our 18-hole Packard and Wadsworth-designed course offers challenging play to golfers of all skill levels, and the service you enjoy here rivals the finest resorts. Job Summary: The General Manager is responsible for the club's leadership, strategic direction, operations, and membership growth. This role drives success by developing and implementing effective business strategies, ensuring member satisfaction, and fostering a positive work environment. The General Manager is accountable for achieving financial and operational goals, building a strong leadership team, and maintaining effective communication with the Regional team. Day to Day: * Develop and execute comprehensive business and financial strategy plans for the club. * Regularly monitor performance metrics against these plans to ensure revenue targets are achieved across all operational areas, making data-driven adjustments as necessary to optimize performance. * Offer strategic leadership to department heads on operational matters across key areas, including Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales. * Recruit, select, develop, and continually evaluate a qualified team of department heads. * Guide department heads in the creation and execution of strategic employee development plans, leveraging performance reviews, cross-training, goal setting, and employee recognition. * Lead the recruitment, selection, training, development, and performance management of employees, ensuring the relationships between value, service, and member satisfaction. * Implement sales, marketing, and net revenue strategies aligned with financial plans, regularly reviewing and adjusting these strategies to optimize overall performance. * Maintain effective expense control systems and forecasting procedures to monitor and manage departmental expenses and revenue-to-payroll ratios. * Ensure the club meets financial obligations, including debt and lease agreements, while adhering to GAAP and company policies. * Foster member relationships and maintain high-quality facilities through effective staffing, programming, service operations, and maintenance. * Analyze member retention metrics and develop targeted strategies to enhance retention rates. Engage directly with resigning members to gain insights into their reasons for leaving, documenting feedback to inform continuous improvement initiatives. * Promote a motivating work environment centered on teamwork, respect, and a focus on member satisfaction. * Ensure the club operates safely and legally according to regulatory obligations. About You: Required * A high school diploma or equivalent. * A minimum of 3 years of experience in club management, hospitality, or related field. * A minimum of 1 year of experience managing budgets and the ability to make sound judgments in expense allocation to impact profitability. Preferred * Bachelor's degree or equivalent. * Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service * Certification, STAR Trainer Certification, TABC Certification, and CPR Certification. * Skilled in handling highly confidential material, including member and employee data, with discretion and integrity. * Proficiency in computer literacy and spreadsheet software. * Strong leadership abilities, excellent communication skills, and effective team management are essential. What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer
    $40k-65k yearly est. 53d ago

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