Outside Operations Staff (Part-Time)
PGA Tour job in San Antonio, TX
Located in the heart of the Texas Hill Country, TPC San Antonio is a private resort, accessible exclusively to Members, their guests and guests of the adjoining JW Marriott San Antonio Hill Country Resort & Spa. TPC San Antonio provides our Members and Resort guests the avenue to enjoy 36-holes of championship golf, along with a host of resort benefits, from fine dining to luxury spa treatments to hours at the on-site Riverbluff Water Experience. TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf's most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR's Valero Texas Open since 2010.
Tee up your career as a part of our team with the TPC Network!
The Outside Operations Staff provide critical service to our members and guests. Usually, they are the first Club representative to meet and greet members and guests when they arrive at the Club.
QUALIFICATIONS
High school diploma or equivalent education
Previous experience working in customer service, preferably in a country club or equivalent
RESPONSIBILITIES/DUTIES
Assist PGA TOUR players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
Greet and welcome members and guests
At opening assist in pulling all golf cars from the golf car facility to the bag staging area
Remove golf bags from member's and guest's car and load them on a golf cart. Where applicable, drive the golf car to the staging area
Give all members and guests miscellaneous information that may help them in playing the course. (e.g. yardage markers on sprinkler heads are measured to the middle of the green.)
Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material. Drive dirtied golf cars to the car washing area; wash car, wipe down car, stock golf car with clean towels, pencil, score card, and divot repair material
At closing, drive golf cars into golf car facility and plug them into the battery charger
Ensure that the Golf Car Facility is always clean and orderly
Perform periodic car maintenance and minor special repairs. Update car service records
Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play. Continually replenish the supply of practice facility balls. Using a golf cart, patrol the practice tee and pick up trash and practice golf ball bags. Rotate practice facility area in accordance with tee maintenance program. Collect, clean and bag balls at the end of play, ensuring that all range balls are in excellent condition at all times by culling damaged balls
Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member's or guest's vehicle
Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
Special projects or other duties as assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Travel
Travel is not expected for this position
Work Schedule Expectations
This position requires shifts as necessary based on business levels
Supervisory Responsibility
This position has no direct supervisory responsibilities
Auto-ApplyOperations Intern
New Brunswick, NJ job
Launch Your Career With Us! We're excited to announce our Summer 2026 Internship Program with opportunities in: Operations • Finance • IT • Legal • HR • Safety • Maintenance & Engineering As an intern, you'll:
Gain hands-on experience in your field of study
Work on real business projects that make an impact
Receive mentorship and professional development
Build connections with leaders and peers across the company
Interested?
Click Apply Now to join our Internship Interest List and upload your resume today.
Applications will officially open in Fall 2025 - be the first to know!
Operations Intern Location: New Brunswick, NJ Occasional travel to Paramus, NJ will be required for program-wide activities and internship events. Work Format: Onsite Full-Time
Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment.
Role Summary
The Operations Intern will gain experience in the core business processes that keep a transportation company moving. This includes supporting logistics, safety management, and the execution of new business opportunities in partnership with local teams.
Key Responsibilities
Work with local teams on the planning, rollout, and execution of new contracts and opportunities
Support logistics and safety management initiatives across depots
Assist with operational analysis and process improvement projects
Participate in cross-functional discussions to identify efficiency opportunities
Skills/Qualifications
Pursuing a bachelor's or master's degree in degree in Supply Chain Management, Business Administration, or Industrial Engineering or related fields
Strong communication, analytical and organizational skills
Interest in logistics, transportation, and safety management
Compensation
$18.00/hr. - $23.00/hr.
Work Authorization
Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships.
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.
Director of Engineering
New York, NY job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.
Responsibilities:
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
Create and adhere to annual budget for department.
Develop financial forecasts and actively participate in monthly profit/loss review meetings.
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Create and implement a preventative maintenance program for all hotel equipment.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliance with the Americans Disabilities Act (ADA).
Administer all vendor contracts controlled by the engineering department.
Support and participate in all Highgate Hotel programs.
Lead and participate in Highgate Hotel Safety Committee.
Qualifications:
At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
High school diploma or equivalent required.
Stationary Engineer's license if required by local code.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Travel related to company business sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Part-Time Charter Bus Drivers Or Special Event Drivers
Paramus, NJ job
Part-Time Charter Bus Drivers Or Special Event Drivers Paramus, NJ Compensation: Shuttle Drivers Minimum $275.00 per event / Charter Drivers up to $350 per day Rockland Bus Lines, a Coach USA company, has a new and exciting career opportunity for Part-time Charter or Special Event Shuttle Drivers in our Paramus, NJ location. Come join our growing team working a total of 60 or more sporting and concert events.
About Us:
As a transportation company, we recognize our job is all about the journey. We enjoy being able to participate in the trip with our passengers especially since our drivers are essential to our exceptional reputation and success. Whether it's the individual passenger going to work or a group of passengers going on an adventure of a lifetime, we want drivers who will play a significant role in people's lives.
Pickup and drop off clients at their designated location(s)
For Charter work only - occasional long distance driving and overnight stays
For Charter work only - occasionally help with luggage, if asked
Assist passengers in boarding and exiting vehicle when needed
What we offer:
Competitive Wages - Charter up to $350.00 per day, Shuttle Driver Minimum $275 per event
Paid training while completing the Coach USA training - program.
Daily and away assignments available
Qualifications:
Have a CDL with passenger and air brake endorsements
21 year or older
High school diploma/GED preferred
No history of DUI/Impaired Driving Violations in the last 7 years
Pass Pre-employment essential function test
Pass Pre-employment drug test
Meet DOT physical qualifications
Coach USA, would love to discuss your qualifications for this position. To learn more about your next big career change! APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
Salary Range ($22.00/hr - $22.00/hr)
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
Applications will be accepted between 12/1/2025 through 12/4/2025 or ongoing basis.
Responsibilities:
Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
Take required readings on equipment.
Test cooling tower and record readings.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Perform furniture repair.
Replace and repair pumps.
Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Understand and be able to read blueprints and wiring diagrams.
Trace and repair all types of water lines.
Troubleshoot and repair kitchen equipment.
Maintain repair and preventive maintenance records.
Perform and maintain work to local, state and Federal codes.
Test, clean and repair swimming pools and spas.
Paint designated areas.
Repair and finish sheet rock.
Repair all types of wall coverings.
Repair and program hotel electronic lock system.
Qualifications:
High School diploma or equivalent and/or experience in a hotel or a related field required.
At least one year of progressive experience in a hotel or related field preferred.
Trade school and/or College course work in related field helpful.
Flexible and long hours sometimes required.
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintenance Engineer
Springfield, OH job
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Responsibilities:
Assist with the operation maintenance and repair of equipment.
Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
Perform other tasks/jobs as assigned by the supervisor or manager.
Qualifications:
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
Must have a valid driver's license for the applicable state.
Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
Spa Attendant
Denver, CO job
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales.
Salary Range ($18.81 hr - $18.81 hr)
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
Applications will be accepted between 12/10/2025 through 12/31/2025
Responsibilities:
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Greet and welcome all guests and members.
Check guests and members in and out: administer keys to locker areas.
Process transactions for all events, guest fees, membership fees, dues, etc.
Handle all administrative functions of the spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions.
Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products).
Must be able to assist guests in the retail area.
Arrange for all spa appointments for ala carte services/activities and packages.
Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency.
Assist guests and members with spa prescriptions.
Ensure facility is prepared for proper opening and closing each day.
Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
Provide Spa tours as necessary.
Qualifications:
High School diploma or equivalent and/or 1-year experience in a spa or related field preferred.
At least 1-year retail experience preferred.
Bi-lingual preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.
Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Ticket Agent (New Brunswick, NJ)
New Brunswick, NJ job
Ticket Agent Full-time and Part-time Location: New Brunswick ,NJ Compensation: $16.00 per hour Join Our Team! Are you ready to embark on an exciting journey in the world of travel and tourism? Do you thrive in a dynamic, fast-paced environment where every day brings new adventures? If so, we want YOU to join our team as our Ticket Agent!
Company Overview:
Coach USA, one of the largest transportation companies in North America, is hiring a full-time Ticket Agent at its New Brunswick, NJ location. We are a leading travel company committed to curating exceptional travel experiences for our clients. With a focus on seamless service, meticulous planning, and innovation, we set the standard for memorable journeys.
Position Overview:
We are seeking a dynamic and detail-oriented individual to join our esteemed team. The ideal candidate will possess experience in coordinating group travel arrangements, demonstrating impeccable organizational skills, and delivering exceptional customer service. Reporting directly to the Director of Tour and Travel, this role presents an exciting opportunity to shape memorable experiences for our clients.
What We Offer:
Comprehensive benefits package including medical, dental, vision, short-term disability, life insurance and 401k options.
Paid Holidays (FT Only) & Personal Time Off.
A collaborative and supportive work environment where your contributions are valued and recognized.
Responsibilities:
Provide exemplary customer service to clients, addressing inquiries and resolving issues promptly and professionally.
Conduct comprehensive research on destinations, activities, accommodations, and dining options for group travel.
Manage all incoming communication channels promptly and professionally.
Execute financial transactions with precision, including collecting, processing, and refunding funds from client/vendor accounts.
Collaborate seamlessly and communicate effectively with colleagues as required.
Qualifications:
Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Excellent written and verbal communication skills, with the ability to interact effectively with clients and colleagues at all levels.
Self-motivated with the ability to prioritize tasks and work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Ready to Embark on Your Next Career Journey?
If you are a motivated and enthusiastic individual with a passion for travel and a commitment to excellence, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining our team.
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Retail & Attractions Supervisor
Traverse City, MI job
Pay: $18.50 per hour
At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Essential Duties & Responsibilities
Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members
Monitors performance of attendants, providing real time feedback and coaching
Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards
Participates in recruitment and selection of talent for retail and attractions
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Adherence to all standard operating procedures related to the role
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year previous experience in Retail
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience in a previous retail or hospitality leadership role
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs
Ability to stand/sit and walk for long periods of time
Ability to bend, stretch and twist
Estimated Salary Range:
- $18.50 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Director of Group Sales
Denver, CO job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
Salary Range ($115,000.00 - $135,000.00)
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
Applications will be accepted between 12/12/2025 through 12/31/2025 or ongoing basis
Driver Training Instructor
Chester, NY job
Driver Training Instructor Full-Time Location: Chester, NY Compensation: $60,000.00 Annually Monday-Friday (Hours TBA) (Days/Hours are subject to change) Looking for a new and exciting career opportunity? We are actively hiring a Bus Backer to join our growing team! Coach USA has new and exciting career opportunities for a Driver Training Instructor at our Chester, NY Depot
Job Summary:
Coach USA is seeking a self-motivated individual to support the Driver Training Program. To satisfactorily perform this function, you must be able to work independently and as part of a team, display the ability to research information to resolve problems (Bus Schedules, Duty Boards, Bid Book, etc.), and establish and maintain cooperative and positive working relationships.
What we offer:
• Competitive Wages
• Excellent Benefits (medical, dental, vision, short term disability, Life insurance, 401K)
• Vacation, Paid Holidays & Personal Time Off
• Growth opportunities
Essential Functions:
• Conduct biannual refreshers for all operators
• Conduct 30-60-90 days follow up refresher on new hires
• Assist in basic operational procedures of the company
• Maintaining driver compliance set forth by the Federal Motor Carrier Safety Administration (FMCSA), Federal
Transit Administration (FTA), New York State Department of Transportation (NYSDOT)
• Assisting with monthly safety meetings
Qualifications:
• High School or equivalent
• CDL Class A or B with passenger and air brake endorsement
• Clean MVR
• Excellent communication and interpersonal communication skills
• 19 A Examiner Certification Preferred
• Must pass pre-employment drug test and will be subject to periodic random Drug and Alcohol Testing
Coach USA, INC. would love to discuss your qualifications for this position.
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Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color,religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
C3 Mechanic Full-Time Location: Chester, NY Compensation: $28.22 up to $34.23 based on experience Now Hiring! Coach USA is looking for Maintenance Mechanics of all levels to join our Chester, NY location. Under the supervision of the Maintenance Manager a Maintenance Mechanic performs highly skilled preventative maintenance, and diagnostic and repair work on motor coaches to minimize downtime and ensure a positive customer experience.
What we offer:
Paid weekly/Direct deposit
Medical, Dental, Vision
Flexible Spending Account ($3,300)
Dependent Care Spending Account (Daycare $5000)
Company-sponsored Life insurance ($100k)
401k Retirement Plan with Company match
Vacation
10 Paid Holidays
7 PTO
Floating Holidays
Birthday
Tool/Boot Allowance annually
Employee Discounts through LifeMart and Tickets at Work (Travel, Hotels, Car Rentals, Theme Parks, Electronics, Childcare and more )
Save up to 15% on Verizon Wireless Bill with Employee Discount
Samsung save@work
HUSK Marketplace (discounts on Fitness, Nutrition, Mental Health, and more)
Perfect Attendance $100 (every 6 months)
Union Shop
Garage Kept buses
Responsibilities:
Inspect, diagnosis and replace components on Motor Coaches as needed
Minor body work as needed
PMI repairs
Utilize most specialized purpose shop tools, such as steam cleaners, grease guns, as needed
Performs other duties
Qualifications:
High Schools Diploma
Able to work in all types of weather conditions, including outdoors
Must meet DOT Physical Qualifications, pass pre-employment drug screen/background check
CDL A/B with Passenger and Air Brake Endorsements
Must be able to attend training when directed
Coach USA would love to discuss your qualifications for this position. To learn more about your next big career change!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
©"lube", "mechanically inclined", "mechanic", "Mechanic apprentice", "auto mechanic", technical", "entry level mechanic"©
Resort Sous Chef
LaGrange, GA job
Pay: $0 per year - $0 per year
At Great Wolf, the Resort Sous Chef works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Sous Chef manages the operations of the kitchen in absence of the Executive Chef, oversees preparation of food and inventory levels of the kitchen, and assists with scheduling and training employees.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Maintain working rapport with all hotel staff for efficient operation and service to guests
Contribute to creation of new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service
Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times
Monitor supply levels in back of house area and replenish as necessary
Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary
Ensure compliance with all food-handling and sanitation regulation
Basic Qualifications & Skills
High School degree or equivalent
3+ years experience in restaurant kitchen(s)
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
1+ years experience in restaurant supervisory/leadership role
Training and/or experience with hands-on equipment maintenance
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Estimated Salary Range:
$0 per year
-
$0 per year
annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Guest Services Supervisor
Traverse City, MI job
Pay: $19.75 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Director, Housekeeping
LaGrange, GA job
Pay: $90000 per year - $95000 per year
At Great Wolf, the Director of Housekeeping is responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning, budgeting, staffing and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the housekeeping function.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments
Fiscal and budgetary management of housekeeping operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving purchases for the department
Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms.
Provides supervision to Laundry pack members and ensures the efficiency and effectiveness of the operation
Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities
Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions
Conduct investigative actions with guests, where necessary, for guest service and liability claims, ensure customer requests are handled in a timely and professional manner
Develop, implement, and monitor schedules for the housekeeping operation and manage staffing process to ensure appropriate levels of resourcing to maintain efficient operations
Manages room expeditor software program (REX) in order to maintain maximum efficiency of inventory management
Participates in the Manager-On-Duty (MOD) program and executes duties
Recruiting, hiring, training, and evaluating team member performance against standards
Plan and implement staff training and development programs within the department
Monitors quality assurance program for lodge
Review accuracy of nightly housekeeping reports and investigates discrepancies
Serve on resort Executive Committee to represent the interests of the housekeeping function
Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required
Develops, implements, and monitors programs that assure a safe facility and work environment that is in compliance with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment
Conducts inventory of housekeeping supplies for submission to the proper point of contact
Ensures housekeeping activity and physical areas stocked, organized and are compliant with all safety and environmental health processes, procedures and regulations
Oversees the safe management of the Lost and Found, verifying proper record keeping and safety of items
Required Qualifications & Skills
High School diploma or GED
Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
Minimum of 3 years experience supervising/managing large housekeeping department
Minimum of 5 years hotel or resort experience
Desired Qualifications & Traits
College Degree
Demonstrated ability to effectively resolve conflict
Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
Projects a positive public relations image to team members and guests
Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
Excellent management skills including conflict resolution, coaching, development and teamwork
Physical Requirements
Sit or stand for extended periods of time
Lift up to 15 lbs
Estimated Salary Range:
$90000 per year - $95000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Food & Beverage Attendant
LaGrange, GA job
Pay: $13 per hour + tips
In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
•Communicates with guests to take food and beverage orders
•Prepares customer food and beverage orders
•Provides outstanding customer service and engage in suggestive selling
•Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
•Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
•Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
•Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
•Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
•Assists in other food outlets as needed
Basic Qualifications & Skills
•Some High School education or equivalent
•Flexibility regarding scheduling based on business demands
•Experience utilizing basic math skills with ability to add, subtract multiply and divide
•Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
•Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
•Previous experience demonstrating strong customer service
•Prior experience utilizing restaurant equipment and sanitation standards
•Ability to multi-task and prioritize a variety of tasks with minimal direction
•Previous experience with cash transactions and Point of Sale systems
•Proven teamwork skills
Physical Requirements
•Ability to lift up to 20 lbs.
•Able to sit and/or stand for long periods of time
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Guest Services Agent Night Audit (11P-7A)
Exton, PA job
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Residence Inn Exton
10 North Pottstown PikeExton, PA 19341 Overview:
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Aquatics Supervisor
Mashantucket, CT job
Pay: $23 per hour
The Aquatics Supervisor is responsible for strengthening our lifeguard team through the delivery of superior service and safety. This person will be expected to enhance the waterpark experience for both Guests and Team Members through their personal drive, safety oriented behaviors, and commitment to creating a positive working environment. Guests can feel safe and enjoy a worry free adventure at our waterparks under the Supervisor's direction.
Essential Duties & Responsibilities
Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests
Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor
Follow and enforce established park and employee rules, regulations and procedures
Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management
Basic Qualifications & Skills
High School diploma or equivalent experience
Must be 16 years of age or older
Certification in First Aid, CPR and Ellis & Associates Lifeguard Training
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Good oral communication skills
Availability to work flexible hours and varied shifts including weekends and holidays
Demonstrated leadership experience with team-oriented approach.
2+ years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction, and CPO/AFO
Physical Requirements
Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of water
Ability to sit or stand for extended periods of time
Ability to work in a humid, warm environment and be immersed in water for extended periods of time
Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
Ability to climb multiple flights of stairs
Estimated Salary Range:
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
Lead Line Cook
Mashantucket, CT job
Pay: $24.00 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $$24.00 per hour /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
Assistant Golf Course Superintendent in Training
PGA Tour job in San Antonio, TX
Located in the heart of the Texas Hill Country, TPC San Antonio is a private resort, only accessible to Members, their guests and guests of the JW Marriott San Antonio Hill Country Resort & Spa. With most Clubs, you simply get an 18-hole golf course with a clubhouse. At TPC San Antonio, our Members and guests enjoy 36 holes of championship golf along with the benefits of a full resort. TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf's most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR's Valero Texas Open since 2010. In addition, both The Canyons and The Oaks courses were ranked among the Best Resort Courses in the U.S. by Golfweek in 2021.
Tee up your career as a part of our team with the TPC Network!
The Assistant Golf Course Superintendent-In-Training (AIT) is an entry level position for individuals seeking management careers in golf course maintenance. The position is designed to provide the individual with experience and training directed specifically towards preparing them for promotion to an Assistant Golf Course Superintendent position. The AIT performs a broad range of maintenance activities including but not limited to equipment operation, agronomic product applications, special projects, limited supervision, and administrative and record keeping duties.
QUALIFICATIONS
Associate or Bachelor degree in turf management or related field or trades training and work related experience in turf management
Knowledge of general business administration practices as applied to golf course operations practices and procedures as would be acquired through education
Working knowledge of golf course operations and practices necessary
RESPONSIBILITIES/DUTIES
As requested, assist the Director Golf Course Maintenance Operations and Assistant Golf Course Superintendent I & II with interviewing, training, scheduling and review of performance for the Golf Course Maintenance staff members
Must have thorough knowledge and understanding of all tasks relevant to the Application Foreman, Irrigation Foreman, Equipment Operator I, II, III & IV positions, Landscape Gardener I, II, III and IV positions, Irrigation Technicians I, II, III & IV positions, and the application technician position
Must have a thorough knowledge of proper care and operation of all maintenance equipment and must be able to perform any task associated with maintaining the golf course or equipment
As requested, assist with training staff on proper equipment operation, established procedures and techniques so that staff are aware of how to properly perform assigned tasks
Have, or the ability to obtain a valid Certified Applicator's License that is registered in the same state as the golf course operation
Assist with promoting and enforcing safety practices in accordance with local, state and federal regulations. Assists in the training of employees in safety procedures and internal procedures
Assist in ensuring daily department tasks and duties are completed; communicates recommended changes as needed to supervisors
Ensure the overall organization and cleanliness of the golf course, equipment and maintenance facility
Assume the duties of the Irrigation Foreman, or Application Foreman as required
Assist with special repairs or modifications projects as needed
Communicates on a regular basis via a 2-way radio system
Required to wear personal protective clothing and/or use protective equipment to comply with established safety operating standards
Special projects or other duties as assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 50 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Travel
Travel is not expected for this position
Work Schedule Expectations
This position requires shifts as necessary based on business levels
Supervisory Responsibility
This position is a team lead
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