Full-Time | Monday-Friday | Hybrid (Onsite Training → Remote)
We're seeking a proactive, people-focused Customer Service Representative to join our team. This role is responsible for delivering exceptional support through accurate order processing, clear communication, and effective problem-solving. You'll interact with customers across phone, chat, and email in a fast-paced, multi-channel environment-helping ensure every customer has a positive experience.
This position begins with two weeks of onsite training, then transitions to remote work with one in-office day per month. Available shifts are 9:00 AM-5:30 PM and 11:30 AM-8:00 PM.
What You'll Do
Provide outstanding customer service through phone, online chat, and email.
Identify customer needs and offer accurate, helpful information.
Resolve product or service issues by diagnosing concerns and offering effective solutions.
Process orders and corrections quickly and accurately.
Recognize opportunities to upsell or recommend additional services.
Maintain and update customer account information.
Meet or exceed quality and performance standards.
Participate in ongoing training to stay current with products and systems.
Support team goals by taking ownership of tasks and seeking opportunities to add value.
Perform other duties as assigned.
What You Bring
Excellent written and verbal communication skills.
Strong attention to detail and solid math skills.
Ability to multitask, prioritize, and manage time effectively.
Positive attitude with initiative and independent thinking.
Strong teamwork and collaboration mindset.
Customer empathy and a solutions-first approach.
Comfort with CRM systems, basic software, and typing skills.
Must be fluent in English.
Education & Experience
High school diploma or equivalent required.
2+ years of customer service experience.
Ability to complete 2 weeks of onsite training and attend monthly in-office days.
If you're motivated, customer-focused, and ready to make an impact, we'd love to have you on our team!
$33k-42k yearly est. Auto-Apply 59d ago
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Offensive Cyber Full Stack Developer II
Praxis 4.4
Remote job
Step into a mission-driven role at the cutting edge of cyber operations. As an Offensive Cyber Full Stack Developer II, you'll be building and maintaining mission-critical applications that directly support operational success. This is a unique opportunity to contribute to real-world national security challenges while sharpening your technical expertise.
You'll work with a high-caliber team of developers, engineers, and cyber professionals on projects that matter - designing secure, scalable systems that drive the future of offensive cyber operations. With opportunities to mentor junior developers, shape technical decisions, and learn from experienced leaders, this role is ideal for someone ready to elevate their career and make an immediate impact.
What you will be doing:
Designing, developing, and deploying features within Django-based infrastructure systems in a collaborative, fast-paced team environment.
Creating and maintaining multi-tier offensive cyber applications, ensuring they are scalable, resilient, and operationally effective.
Leveraging distributed systems architectures (e.g., microservices, APIs, databases, queues) to support dynamic mission needs.
Writing, debugging, and optimizing software across a range of languages: Python, C#, Java, JavaScript, TypeScript, HTML, and CSS.
Using modern frameworks and build environments (e.g., Django, Node.js) to deliver full-stack solutions.
Applying your knowledge of cybersecurity solutions (IDS, EDR, EPP, AV, etc.) to enhance system defense and mission readiness.
Collaborating through version control and productivity tools (Git, GitHub/GitLab, Jira, Confluence).
Mentoring junior developers and helping guide best practices within the team.
What you need:
Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, Cybersecurity, or equivalent experience.
4+ years of professional software development and debugging experience.
4+ years in full-stack frameworks/environments (Django, Node.js, etc.).
3+ years building and maintaining multi-tier offensive cyber applications.
2+ years in distributed systems (microservices, APIs, SQL/NoSQL databases, message queues).
2+ years working with version control and collaboration platforms.
2+ years exposure to cybersecurity technologies (IDS, EDR, etc.).
Strong communication skills - able to present technical information clearly.
Ability and desire to mentor junior developers.
Clearance:
Not required to start; must be able to obtain TS/SCI.
Salary range:
$67,626.00 - $201,335.00 (Annually)*
REQ#: PRX-25-837
*The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Who are we?
Praxis Engineering* was founded in 2002 and is headquartered in Annapolis Junction MD - with growing offices in Chantilly VA and Aberdeen MD.
Praxis Engineering is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.
With over 50 contracts (Prime + SubK), Praxis brings together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
*Praxis Engineering is a wholly owned subsidiary of
General Dynamics IT
.
Why Praxis?
We are focused on continual learning and evolution. We don't do things because “that's the way we've always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.
And then there is the...
Benefits
Attractive total compensation package to include competitive salary and medical benefits!
Office perks such as free soft drinks and snacks (both healthy and not-so-healthy)
Praxis swag (annual gift certificate to purchase top brand Praxis apparel)
401K contribution/match.
Paid Time Off (PTO) + 10 holidays
Training is a priority! Take advantage of our endless in-house training opportunities - or seek out vendor offered (paid) training opportunities like conferences, certification courses and seminars.
Conferences
(recently attended by Praxis employees): AWS Summit, IoT World, Black Hat and DefCon.
Training & Certifications:
Splunk, AWS, Big Data/Cloudera, VMWare, Scrum Master...the list of certifications goes on and on!
Praxis University:
Cyber Research, Data Analytics, IoT, AWS and RedHat course offerings and hands-on training.
Tuition reimbursement!
Opportunity for career advancement - Grow with the company!
Employee Discounts!
We truly believe the right work-life balance can exist, and it's here at Praxis. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Praxis Engineering is an Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
$67.6k-201.3k yearly Auto-Apply 60d+ ago
Technical Fellow
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Technical Fellow you are the most senior technologists in our consulting organization. You have a passion for technology and helping customers to get more value from their engineering activities. You love to push new boundaries and aren't afraid to drive new ideas or lead into areas with ambiguity. You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership. “Credibility” is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail. In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. For our customers, you will act as the “CTO” for that account. You are establishing and holding key relationships within our customers organization. You are able to easily align your goals to the same outcomes that they want to achieve. You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve. You are able to live in the trenches but always “think differently” for them and bring new ideas or ways of working. You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. For your active projects, you will act as the technical expert of delivery quality and execution. You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence. You have seen what quality software looks like and you won't cut corners to ensuring that you achieve it. For our organization, you will act as an innovator for our company. Your accounts will be fertile ground for new ideas and innovation. You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts. You help the organization choose the right technologies and approaches to emerging trends. You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution. You are seen as the expert and the standard bearer of engineering excellence. As a person, you are easily approachable and love to make team members around you better. Even though you are a lead technologist, you are humble and help others to feel empowered. You see that your success depends on the success of the team members around you. You love to mentor and help jr engineers to develop the same passion for technology that you possess. Roles and Responsibilities
Lead large strategic programs from a technical perspective
Establish architectural patterns across the entire program
Set vision and communicate it to customer
Oversee overall quality and ensure technical alignment
Mentor Jr Engineers and assist them in their progression
Establish consistent thought leadership and innovation for your customers
Participate in code reviews
Choose the correct technologies and ensure they are used properly
Onboard team members and set expectations
Set high standards, lead by example, and meet technical consultants where they're at meet and exceed expectations
Lead workshops and ideation sessions with your customer
Build internal methodologies and advocate for newer ways of working
Work with sales specialists and service partners to build an account vision. Own the technical vision within an account
Continuously working to improve the developer experience for team members, in internal and client contexts
Operate in a truly DevSecOps mindset and any and all day 2 concerns will be prioritized in any and all feature development
Qualifications
Deep experience leading and participating in large scale software development programs
Have lead modernizations or transformations
Deep understanding of architectural patterns and how to apply them at scale (Event Driven, Microservices, SOA, Monolithic, Broker, etc.)
Familiarity with the major 3 cloud providers
Familiarity with technologies all the way up the stack (automation, platform engineering, custom development, front end engineering, etc.)
Experience delivering native applications at scale (e.g. Android, IOS, Flutter)
Experience building and delivering custom front end applications (e.g. Angular, React, etc)
Comfortability and experience using AI in your custom software, anywhere up the stack (dev experience, prompt engineering, etc.)
Deep experience leading products (not projects)
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$66k-108k yearly est. Auto-Apply 60d+ ago
Pre-MBA Growth Intern (Remote)
Juno 4.4
Remote job
Juno leverages collective bargaining power to secure better student loan rates for graduate students. With 230,000+ members and over $1B in negotiated loan volume, we've proven that group buying works. We're the most popular way to pay for top MBA programs, and we're just getting started.
Our mission is to make graduate education more affordable, transparent, and fair. Every year, we help thousands of students save thousands of dollars on their loans by negotiating directly with lenders.
About the Role
We're looking for a Pre-MBA Growth Intern to join our small but high-impact team. You'll work directly with Juno's Head of Growth & Partnerships to execute our GTM plan across MBA programs, supporting partnerships, campus outreach, and operations.
This is an opportunity to get hands-on experience in growth strategy, marketing operations, and partnerships while building relationships across top MBA programs. You'll see what it's like to scale a fintech company serving one of the most educated and motivated audiences in the world.
Ideal for someone planning to attend business school next year and exploring a career in growth, finance, and/or startups.
What you'll do
Drive execution of GTM initiatives: Assist in managing timelines, deliverables, and communications for Juno's MBA Growth initiatives.
Support partnerships: Help identify and coordinate outreach with organizations (e.g., Forté, MLT, student orgs, GMAT/GRE partners) and manage follow-ups.
Campus engagement: Collaborate with Juno's MBA campus ambassadors and student partners to distribute content, track performance, and share insights.
Operational excellence: Manage administrative and operational workflows, from tracking partner performance to preparing dashboards and reports.
Marketing support: Coordinate email, webinar, and content campaigns aligned with the MBA application and loan cycles.
Research and analysis: Conduct market research on MBA programs, student funding trends, and competitive offerings to inform outreach strategy.
Special projects: Jump in wherever needed - this is a startup, and we move fast.
Who You Are
Pre-MBA candidate (entering business school in 2026)
Organized operator: You love project management and keeping moving pieces aligned
Strong communicator: You write clearly and can adapt tone for partners, students, or internal teams
Analytical: You can interpret data, spot insights, and track progress
Resourceful & scrappy: You take initiative, find solutions, and thrive in fast-paced environments
Compliance & Ethics
All outreach is opt-in and school-approved. Interns do not collect or store sensitive student information; individualized financial advice is not provided.
What You'll Gain
Direct exposure to growth strategy and partnerships at a high-impact fintech
Mentorship from Juno's leadership team (MBA graduates from HBS, Wharton, Booth, and Anderson)
Experience executing real-world GTM campaigns and scaling partnerships across the MBA ecosystem
Insider understanding of MBA program operations, student financing, and fintech growth mechanics
$33k-58k yearly est. Auto-Apply 10d ago
Escalation and Continued Improvement Leader
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Client Assurance Resolution Leader is responsible for driving the end-to-end management and resolution of critical client escalations while advancing quality, operational excellence, and continual improvement across AHEAD's Service Deliver organization. This role ensures that client-impacting issues are swiftly contained, root causes are identified, and long-term corrective actions are implemented through disciplined quality and service improvement practices. The Resolution Leader acts as the central point of accountability during high-visibility situations-bridging AHEAD's delivery, engineering, and client success teams to restore confidence, strengthen relationships, and drive sustainable improvements.Duties & Responsibilities:
Escalation Leadership & Resolution Management
Lead critical, high-impact client escalations from initiation through closure, ensuring containment, clarity, and complete resolution.
Serve as the single point of accountability for escalation resolution, coordinating cross-functional response teams across Engineering, Delivery, Operations, and Client Success.
Provide structured escalation management, including clear recovery plans, ownership assignments, and communication cadences.
Facilitate daily or weekly stand-ups, executive briefings, and client updates for active escalations.
Quality Management & Root Cause Analysis
Drive structured Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) for all major client incidents.
Embed quality management practices in every stage of escalation handling, ensuring data-driven and sustainable resolutions.
Partner with Product, Service Delivery, and Quality teams to identify recurring issues and integrate findings into the AHEAD Quality Management System (QMS).
Lead post-incident reviews and “lessons learned” sessions to strengthen AHEAD's quality culture and client assurance model.
Continual Improvement & Process Excellence
Identify systemic challenges, process gaps, and improvement opportunities across escalation management and service delivery.
Collaborate with the Continual Improvement and Operational Excellence teams to enhance Client Assurance processes, tools, and frameworks.
Develop and execute improvement plans aligned with AHEAD's CX Quality Objectives, measuring outcomes through defined KPIs (e.g., time-to-resolution, CSAT, recurrence rates).
Promote knowledge sharing, best practices, and proactive risk mitigation across teams to prevent future escalations.
Client Communication & Advocacy
Act as a trusted advisor and advocate for clients, ensuring transparent, empathetic, and outcome-oriented communication throughout the resolution process.
Represent client perspectives in internal governance meetings and improvement forums.
Reinforce client trust by ensuring accountability, responsiveness, and continuous follow-up until full closure.
Governance, Metrics & Reporting
Track and analyze escalation performance metrics including time-to-resolution, RCA completion, and post-resolution client satisfaction.
Prepare and present executive summaries and performance insights to leadership and governance boards.
Ensure alignment with AHEAD's Client Assurance Program, Quality, and Service Excellence standards.
Contribute to quarterly and annual program reviews to highlight systemic improvements and quality outcomes.
Education & Experience:
Bachelor's degree in Engineering, Information Technology, Business, or related field (Master's preferred).
8+ years of experience in Client Experience, Technical Support, Quality Management, or Service Operations leadership roles within IT services or consulting.
Proven success managing complex client escalations and driving cross-functional process improvement initiatives.
Knowledge, Skills, & Abilities:
Strong understanding of AHEAD's technology, cloud, and service delivery ecosystem.
Expertise in RCA, CAPA, ITIL, and continual improvement methodologies (Lean, Six Sigma, or equivalent).
Excellent leadership, facilitation, and executive communication skills.
Analytical, data-driven thinker with the ability to translate insights into actionable improvements.
Highly organized, with the ability to manage multiple priorities under pressure.
Skilled at fostering a culture of accountability, learning, and continuous improvement.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$76k-115k yearly est. Auto-Apply 40d ago
Principal Product Manager
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Principal Product Manager (Internally known as a Solutions Manager) The AHEAD Solutions Manager is a solution portfolio owner and group product management leader that works with AHEAD practices, sales, and customers to create and manage solutions from conception to launch by connecting business outcomes to technical solutions and breaking down complex problems into steps that drive solution development. You'll work closely with a diverse set of leaders and innovative engineering minds across the Cloud, Application Development, Data, Security, ServiceNow, Data Center practices to create and launch leading-edge differentiate AHEAD solutions to solve pervasive client problems. Requirements
7+ years experience in Information Technology including development, implementation, R&D, innovation experience within Cloud, SaaS, Data, AI &ML or Application development areas with depth and specialization in the Managed Services space
5+ years experience in Information Technology with a focus on product management offering development, solution development or R&D with building and shipping technical services, solutions, or products
3+ years' experience directly managing or leading teams with technical resources
Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions.
Experience building strategic working relationships with execution leadership and peers internally and externally
Technology Consulting at a top-tier firm, or at a boutique IT firm with a proven record of successfully managing and growing (selling) a significant book of services business will be a plus
Knowledge of multiple functional areas such as Product Management, Engineering, Sales, Customer Support, Finance or Marketing
Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends
Ability to gain an in-depth understanding of the client's business needs and challenges, and the ability to offer proactive solutions
Demonstrated ability to analyze data and conduct primary research
Ability to multitask and be adaptable in a fast-changing environment
Demonstrated problem solving and time-sensitive decision-making
Natural entrepreneurial and commercial sense
Team player and collaboration, working with a diverse range of practices, solution and account teams, and teams within assigned clients to drive business outcomes and value for clients and AHEAD
Qualifications
Bachelors or Master's degree in a technology or business related field
3+ years of experience in Managed Services, people management and technical leadership
Experience managing day-to-day technical and design direction for large scale systems
Knowledge and experience in leading IT projects in a mix of different technology spheres such as Data Center Operations, Cloud & Platform Engineering, Application Development / DevOps, Data & AI, Cyber Security, Service Now.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$120k-167k yearly est. Auto-Apply 60d+ ago
Technical Account Manager
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Technical Account Manager (TAM) is a member of the AHEAD Managed Services Client Experience team, responsible for leading our clients through the strategic and technical aspects of their IT transformation journey and helping them to successfully adopt our services. The TAM develops close relationships with Managed Services clients in order to understand their business needs, operational and technical challenges, and utilizes their technical skillset and understanding to help clients achieve the greatest value from our services.Summary of Essential Job Functions
Acts as a customer advocate and single point of contact for all technical inquiries related to our services.
Is results driven and customer focused; “Get things done - Make things happen”.
Establishes relationships with a named client-base and gains a deep understanding of their business needs and technical solution requirements.
Develops IT Strategy by learning about the client's business and advising the client on the technologies that can best support their business objectives.
Conducts technology research and analyzes all factors to determine if the considered technology solutions are fully aligned with strategic, compliance (HIPAA, FFIEC, SOX etc.), operational priorities and business objectives.
Performs risk analysis to help clients understand their current IT maturity level and identify gaps or shortcomings in their overall IT and security posture.
Acts as the technical advisor during Quarterly Business Reviews, fully understands and promotes the value and direction of Managed Services.
Assists Service Account Managers with technical reporting and technical client conversations.
Acts as a technical liaison and escalation point between the AHEAD organization and the client.
Creates, reviews, and maintains technical documentation and ensures information is available and accessible to all Managed Services support and engineering teams.
Assists Client Directors with formal planning and budgeting for clients, as well as contract management and project planning
Identifies up and cross-selling opportunities to promote further expansion of Managed Services in existing accounts.
Focus on integration, automation, and optimization to find technical solutions that will increase efficiency and productivity.
Becomes a strategic player to promote customer satisfaction and client retention.
Experience/Certifications:
10+ years of related experience in engineering, technical sales and/or IT consulting.
Experience with Cloud Billing Platforms required: (e.g. AWS Native Costing tools, Cost Explorer, Trust Advisor, Azure Cost Manager, etc.).
Hands-on/practical experience with the following technologies: Microsoft Azure, AWS, Google Public Cloud.
Basic understanding of FinOps practices and cloud billing will be critical.
Technical and/or sales certifications desired (e.g. AWS, Microsoft AWS, Google Cloud).
ITIL and/or Project Management certifications are a plus.
Required Skills:
Strong customer service skills with the ability to make good judgments and quick decisions.
Ability to communicate complex plans and solutions effectively verbally and in writing with both customers and internally.
Ability to effectively prioritize and execute tasks in a fast-paced environment.
Ability to build trusted relationships and influence Senior Leadership teams.
Ability to collaborate with peers and work cross-function as needed with Sales and Engineering teams.
Proven knowledge of ITIL frameworks (Incident, Problem and Change Management primarily).
Occasional on-call and after-hours work as the business requires, expected to travel to customer sites as needed
Education:
Undergraduate degree and 10+ years of relevant experience preferred.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$64k-107k yearly est. Auto-Apply 44d ago
Maintenance Renewal Specialist - Cisco
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Maintenance Renewal Specialist (MRS) is responsible for assisting Client Operations Specialists (COSs) and Client Directors (CDs) in requesting and pricing maintenance renewals across all technologies, with a specialized knowledge of the Cisco SMARTnet renewal process. MRS develops and maintains strong pre and post-sales contact with maintenance vendors in order to facilitate positive and productive long-term relationships. Quickly resolves issues/problems through independent thinking and by making judgment calls based on interactions/experience with maintenance vendors. Responsibilities:
Can easily create and validate quotes in CCW-R, work in PXP, open cases in CS Hub, and has an in-depth understanding of the Cisco SMARTnet renewal process
Comfortable quoting complex renewals and leveraging industry knowledge to maximize margin when in a competitive situation
Manage transaction lifecycle from quote to cash - identify account requests and coordinate/ manage internal support team resources to ensure customer satisfaction
Work independently with maintenance vendors to address questions/issues and provide timely solutions; engage with internal/external support team on resolution
Assist in structuring deals with Account Managers. Prepare customer pricing and proposals for maintenance renewals using the parameters set by assigned Account Managers
Work to develop vendor relationships in order to gain improved communication, increased discounts, and fast turnaround on registration/special pricing requests
Provide ‘value-add' services to maintenance customers as requested (SN# swap, site/address change, maintenance schedules, contract summary reports.)
Receive, track, and import renewal data into renewal database
Error check completed renewals
Proactively quote upcoming renewals and provide accurate visibility into current quarters renewal opportunities
Qualifications:
Bachelor's degree is preferred or equivalent experience
3-5 years of Maintenance Support preferred - in the Technology Industry is preferred
Open to various backgrounds
Ability to understand/analyze client needs and link them to company offerings
Independent self-starter, effective team player with creative problem solving skills to help the organization achieve its earnings objectives
History of working in a high volume, fast-paced sales environment required
Strong verbal and written communication skills; ability to articulate needs and also understands Cisco's acronyms
Ability to instantly build rapport
Strong interpersonal skills to effectively interact with all levels of internal and external clients
Organizational skills
Time management ability
Adaptable/Ability to react to situations
Ability to work independently on projects with minimal supervision
Work effectively and efficiently under pressure
Understands general business principles
Strong mathematical aptitude and the ability to work with and easily calculate margin percentages using cost+, list-, and flat GPM% models
Experience with Salesforce or other CRM preferred
Outstanding multitasking skills
Desire to learn and understand the business process from beginning to end
Strong work ethic with respect for work/life balance and positive work environment
Good people skills and strong backbone to stand firm in sales-centric environment
Positive can do attitude
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Juno leverages collective bargaining power to secure better student loan rates for graduate students. With 230,000+ members and over $1B in negotiated loan volume, we've proven that group buying works. We are the most popular way to pay for the world's top MBA programs and are now expanding to serve many more graduate students at a critical moment in higher education.
The Problem
Federal lending reforms are creating an unprecedented market shift. Starting July 2026, new caps on federal graduate loans (including the elimination of Grad PLUS) will leave millions of students with significant funding gaps. Students will increasingly need transparent, competitive private options-exactly what Juno negotiates.
Your mission
We're seeking a manager to own the growth targets for our Physician Assistant (PA) vertical. Your efforts will ensure every future PA gets fair, transparent financing options amid new federal caps.
You'll build the playbook for reaching 10k+ incoming PAs each year across 300+ PA programs, converting waitlist demand to funded loans, and establishing Juno as the go-to resource for PA student financing. In success, this is a team-building role - start by doing the work yourself, prove the model, then build and lead the team you need to scale.
What you'll do
Own the PA GTM: Build and execute GTM strategy, hit growth targets, and drive Juno member growth
Scale distribution through partnerships:
Negotiate national deals with key organizations that can help reach our target market
Activate campus-based chapters with educational resources
Build relationships with financial aid offices at target schools
Partner with pre-PA clubs at undergraduate programs
Build a campus ambassador network: Recruit, train, and manage high-performing PA students across target programs with clear KPIs and incentives
Drive cross-functional initiatives: Partner with product on feature development, lender relations on competitive rates, and compliance on messaging
Manage operations and analytics: Forecast pipeline, track cohort performance, optimize CAC/LTV, and manage budget allocation
Own waitlist growth → loan origination: landing pages, A/B tests, content, webinars, email/SMS, and event cycles aligned to application, admissions, and financial aid timelines
What We Offer
💰 Compensation: Competitive base salary + performance bonus with significant upside potential
🏥 Benefits: Comprehensive health, dental, vision, and retirement matching
What We're Looking For
Background: Typically 2-4+ years or an outlier track record (e.g., you scaled a campus network, ran national org programming, built a zero‑to‑one motion).
Preference for experience in professional services, management consulting, investment banking, or high-growth startups
Preference for an Owner‑operator who has owned a number in growth/BD/marketplaces/fintech/edtech or campus‑scale programs.
Exceptional writing & communication: you can craft compliant, persuasive copy for students, deans, and national orgs.
Bias to action: ship experiments frequently; instrument attribution; close loops with lender relations & compliance.
Tenacity: we work as hard as it takes to achieve our targets.
The X-Factor
You lived it: Pre-PA/PA experience, or other connections to PA education are an advantage (but not required)
You're hungry: Ready to own outcomes, not just make recommendations
You're scrappy: Will do whatever it takes to win
Compensation: $100k-$200k, including performance upside tied to growth milestones.
Why Join Juno?
The Opportunity
✅ Real Impact: Help hundreds of thousands of students get access to the lowest rates on the market
✅ Market Timing: Federal aid changes create massive tailwind for growth
✅ Proven Model: $1B+ negotiated, 200K+ members - product-market fit achieved
✅ Career Growth: Own high level KPIs and operate semi-independently to hit those metrics
$100k-200k yearly Auto-Apply 60d+ ago
AI Engineer, AI Services
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Role Overview
The AI Engineer is a hands-on builder who develops and deploys agentic AI solutions for AHEAD's clients. You will work on multi-agent workflows, retrieval pipelines, and system integrations that automate real business processes like document handling, SDLC tasks, service desk actions, reporting, and decision support. This role focuses on implementing and improving components within larger agentic systems. You will collaborate closely with senior engineers, solution managers, and client teams to translate ideas into working automations. It is an ideal role for someone eager to deepen their skills in applied AI, workflow orchestration, and enterprise integration. Key Responsibilities
Agentic Solution Development
Build and customize agents using frameworks such as LangChain, LangGraph, Autogen, CrewAI, or LlamaIndex.
Implement components for document processing, workflow automation, data retrieval, and structured output generation.
Develop and maintain vector DB pipelines (Pinecone, pgvector, Elasticsearch) and RAG-based retrieval workflows.
Configure LLM/SLM endpoints, tool-calling functions, and agent memory/state handling.
Workflow & Integration Engineering
Implement real-time and batch workflows using Python, Kafka, EventBridge, Airflow, Celery, Snowflake, S3, or n8n.
Build integrations with enterprise tools (SharePoint, Salesforce, ServiceNow, Jira, APIs).
Support data transformations, validation, and versioning needed for downstream agent operations.
Quality, Testing & Observability
Write tests for agent behavior, pipelines, and model output consistency.
Contribute to monitoring, logging, metrics, and guardrail configurations for agentic systems.
Participate in debugging sessions and post-incident reviews with senior engineers.
Client Delivery Support
Participate in client workshops, demos, and working sessions as part of the engineering team.
Translate requirements from senior engineers or solution managers into technical tasks and working components.
Help document solution behavior, configurations, and deployment steps for clients.
Security, Governance & Responsible AI
Follow established patterns for access control, data handling, safe model usage, and auditing.
Ensure compliance and guardrail configurations are consistently applied in implementations.
Team Collaboration & Growth
Contribute to internal documentation, code templates, and reusable building blocks.
Learn and apply AHEAD's reference architectures, best practices, and agentic patterns.
Support onboarding of new engineers and collaborate in agile ceremonies.
Qualifications
Required
Solid Python programming skills and experience building APIs, batch jobs, or automation scripts.
Exposure to multi-agent or LLM application frameworks (LangChain, LangGraph, Autogen, LlamaIndex, CrewAI).
Familiarity with vector databases and retrieval workflows (Pinecone, pgvector, Elasticsearch).
Experience with data engineering or workflow tools (Kafka, EventBridge, Snowflake, Airflow, Celery, AWS services, or similar).
Strong attention to documentation, testing, and collaborative engineering practices.
Ability to learn quickly in fast-moving, client-facing environments.
Preferred
Experience integrating with enterprise systems or SaaS platforms (ServiceNow, Salesforce, SharePoint, databases).
Familiarity with MLOps, containerization, or observability stacks.
Exposure to cloud services (AWS, Azure, GCP).
Success Metrics
High-quality implementation of agentic components, integrations, and workflows.
Reliability and consistency of delivered features, validated through tests and monitoring.
Steady velocity of delivery within agile teams.
Strong collaboration with senior engineers and positive feedback from client teams.
Demonstrated growth in agentic engineering skills and contribution to reusable assets.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$58k-96k yearly est. Auto-Apply 45d ago
AI Senior Consultant, AI Services
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As an AI Sr Consultant, you will work closely with clients to assess their AI readiness, define strategic priorities, and develop actionable roadmaps. This role combines advanced advisory expertise with hands-on facilitation, helping organizations align AI initiatives with business objectives while ensuring governance and ethical standards. You will lead workshops, conduct assessments, and provide guidance on best practices for AI adoption and scaling. Key Responsibilities
Client Advisory: Advise clients on AI strategy, readiness, and governance frameworks.
Workshops & Facilitation: Design and lead executive workshops to identify AI opportunities and define transformation goals.
Roadmap Development: Develop detailed AI adoption roadmaps, including capability building, technology selection, and governance models.
Readiness Assessments: Conduct maturity assessments to evaluate organizational preparedness for AI initiatives.
Stakeholder Engagement: Collaborate with client leadership teams to ensure alignment between AI strategy and business objectives.
Best Practices & Thought Leadership: Share insights on emerging trends, responsible AI principles, and industry benchmarks.
Qualifications
6-8 years of experience in consulting, digital transformation, or AI strategy roles.
Strong understanding of AI/ML concepts, platforms, and business applications.
Experience in facilitating workshops and engaging senior stakeholders.
Familiarity with governance frameworks and ethical AI principles.
Excellent communication and presentation skills.
Background in management consulting or technology advisory.
Exposure to MLOps, data platforms, and cloud ecosystems.
Advanced degree in business, technology, or related field preferred.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$94k-122k yearly est. Auto-Apply 45d ago
Full Stack Software Engineer
Praxis 4.4
Remote job
***TELEWORK OPPORTUNITY***
Full Stack Software EngineerWe have an immediate need for an Full Stack or Back End Software Engineer. Want to join a talented team of engineers who develop, sustain, upgrade, and enhance software and full system solutions using the latest development tools, libraries, and techniques? Then this position is for you! What you will be doing:The Full Stack or Back End Software Engineer will be a self-starter who thrives on the challenge of researching, designing, and implementing robust technical solutions. This role involves close collaboration with a cross-functional team of system and software engineers to design, develop, and deploy crucial functional enhancements to the RAD system. What you need:
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Four (4) years of additional developer experience may be substituted for a Bachelor's degree.
Minimum of 6 years of software development experience
Required technical skills and responsibilities include:
Software Design and Development:
Independently design, develop, and document high-quality, scalable Java (Spring Boot) software solutions. This includes writing clean, maintainable code and participating in code reviews to ensure quality standards.
System Enhancement:
Work on both back-end and potentially front-end systems to implement new features and improve existing functionalities of the RAD platform.
Collaboration:
Partner with system architects and other engineers to ensure a cohesive and effective development process.
Problem-Solving:
Research and troubleshoot complex technical issues, providing innovative solutions to overcome development challenges.
Documentation:
Create and maintain comprehensive technical documentation for developed features and processes.
Desired technical skills include:
Data Flow and Processing:
Hands-on experience with Apache NiFi for building and managing data flows.
Search and Analytics:
Experience with Elasticsearch for powerful searching and data analytics.
Containerization:
Proficiency with Docker for developing, shipping, and running applications in a consistent environment.
Cloud Computing:
Familiarity with Amazon Web Services (AWS) cloud computing services and architecture, as well as experience with cloud-native application development.
Agile Methodology:
Practical experience with Agile software development methodologies and practices (e.g., Scrum, Kanban).
Domain Knowledge:
Understanding of Government agency reporting and dissemination policies, or experience with Agency-specific data warehouses and processing platforms. This contextual knowledge is highly valuable for this project.
Clearance: Active TS/SCI with an appropriate polygraph is required to be considered for this role. Salary range:$101,996.00 - $219,107.00 (Annually)*Req ID-PRX 25-829
*The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Who are we?
Praxis Engineering* was founded in 2002 and is headquartered in Annapolis Junction MD - with growing offices in Chantilly VA and Aberdeen MD.
Praxis Engineering is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.
With over 50 contracts (Prime + SubK), Praxis brings together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
*Praxis Engineering is a wholly owned subsidiary of
General Dynamics IT
.
Why Praxis?
We are focused on continual learning and evolution. We don't do things because “that's the way we've always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.
And then there is the...
Benefits
Attractive total compensation package to include competitive salary and medical benefits!
Office perks such as free soft drinks and snacks (both healthy and not-so-healthy)
Praxis swag (annual gift certificate to purchase top brand Praxis apparel)
401K contribution/match.
Paid Time Off (PTO) + 10 holidays
Training is a priority! Take advantage of our endless in-house training opportunities - or seek out vendor offered (paid) training opportunities like conferences, certification courses and seminars.
Conferences
(recently attended by Praxis employees): AWS Summit, IoT World, Black Hat and DefCon.
Training & Certifications:
Splunk, AWS, Big Data/Cloudera, VMWare, Scrum Master...the list of certifications goes on and on!
Praxis University:
Cyber Research, Data Analytics, IoT, AWS and RedHat course offerings and hands-on training.
Tuition reimbursement!
Opportunity for career advancement - Grow with the company!
Employee Discounts!
We truly believe the right work-life balance can exist, and it's here at Praxis. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Praxis Engineering is an Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
$102k-219.1k yearly Auto-Apply 60d+ ago
Project Manager - Modern Data Center
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Project Manager
This Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures. Responsibilities
Lead and manage end-to-end VCF projects, from initiation to closure.
Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
Ensure service delivery success and customer satisfaction through effective project management.
Develop, define, and execute project plans and/or agile boards.
Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed.
Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more
Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
Serve as liaison between technical and non-technical teams to ensure all project requirements are met.
Help identify process gaps or areas for improvement.
Utilize tools such as SalesForce, SmartSheet, and Jira.
Develop customer relationships and aids in identifying additional sales opportunities.
Qualifications
IT infrastructure or data center experience is required (compute, storage, and networking)
Knowledge and expertise with VCF (VMWare Cloud Foundation)
Financial (budget) and resource management experience with SalesForce is preferred
Experience with PM tools such as SmartSheet and Jira
Ability to independently manage medium to high risk projects that drive new adoption throughout customer environments.
Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge - PMBOK).
Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
Excellent problem-solving, conflict, and time management skills.
Strong verbal and written communication skills.
Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
Effectively communicate with executive level clients.
Ability to consistently set clear expectations, manage team performance, and build high morale among project team members.
Willingness to show initiative in areas outside of core responsibilities when needed.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$74k-114k yearly est. Auto-Apply 60d+ ago
Senior Accountant
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are looking for a diligent senior accountant to join our finance department. The senior accountant's responsibilities include maintaining financial records and reports, performing and reviewing account reconciliations, verifying financial records and transactions, and preparing the monthly financial reports. You will also be assisting the controller as needed and respond to information requests by management.
To be successful as senior accountant, you should be able to accurately maintain a general ledger, ensure compliance with generally accepted accounting principles (GAAP) and produce accurate and timely reporting. An outstanding senior accountant should also have excellent communication, organizational, and analytical skills. Roles & Responsibilities
Manage monthly close and reporting and make as efficient as possible
Maintaining financial reports, records, and general ledger accounts.
Preparing and reviewing journal entries, analyses, and account reconciliations.
Performing and reviewing monthly balance sheet reconciliations, verifying accuracy of data, and report, identify, and correct errors.
Improve processes and controls
Help with external audits
Collaborate with the AR, AP and Treasury
Assist the Controller with special projects as needed
Oversee the Concur Expense Reporting and Reimbursement system
Manage a portion of the revenue recognition on a monthly and annual basis
Review and update close schedule and team responsibilities as needed for highest level of output
Maximize the reporting and potential of the NetSuite Accounting System
Assist with oversight of customer billing process to make sure we are getting bills out at the earliest possible time
Other tasks as they arise
Qualifications
Bachelor's degree in accounting or finance required.
3-5 years of accounting experience.
Public Accounting Experience is a plus
Excellent communication skills, both written and verbal.
Exceptional knowledge of finance, accounting and budgeting and Generally Accepted Accounting Principles (GAAP)
Strong numeracy and analytical skills.
Good problem-solving and time management skills.
Ability to multitask, prioritize, and organize efficiently
Proficient in Microsoft Excel (basic formulas, pivot tables, lookups, etc)
Knowledge of NetSuite is a plus but not required
Ability to work autonomously without being micromanaged and trustworthy
The ability to work in a fast paced team environment
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$63k-82k yearly est. Auto-Apply 21d ago
Platform AI Architect
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Principal AI Architect will own the end-to-end architecture of the Agentic AI Platform across all layers including Meta-Agent, Orchestration, Agent Runtime, Memory/State, Tools, RAG, and Model layer. They will also define the technical blueprint, reusable patterns, AWS-native design, and multi-account strategy that power every agent in the platform. Additionally, they will ensure the system is secure, scalable, well-governed, and aligned with enterprise standards for performance, reliability, and compliance. Responsibilities
Architect the full Agentic Platform across AWS, Bedrock, LangChain/LangGraph, RAG, and Lakehouse components.
Define multi-step agent patterns (ReAct, planning, routing) and reusable architecture templates.
Own Bedrock model selection, embeddings strategies, knowledge bases, and guardrails design.
Design AWS foundations: VPC, Subnets, IAM, KMS, Secrets Manager, CloudTrail, Config.
Lead Lakehouse architecture: Glue, Athena, Lake Formation, S3 lakehouse patterns.
Enforce structured output schemas, prompt architecture, and cross-account separation.
Provide architectural sign-off for all agent workflows, tools, and platform extensions.
Ensure platform is scalable, observable, compliant, and optimized for cost and performance.
Qualifications
Deep AWS architecture expertise.
Proven experience building large-scale AI platforms.
Expert-level agent design skills.
Strong knowledge of AWS data stack.
Ability to drive platform-wide standards.
Demonstrated delivery in regulated industries.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Juno leverages collective bargaining power to secure better student loan rates for graduate students. With 230,000+ members and over $1B in negotiated loan volume, we've proven that group buying works. We are the most popular way to pay for the world's top MBA programs and are now expanding to serve many more graduate students at a critical moment in higher education.
The Problem
Federal lending reforms are creating an unprecedented market shift. Starting July 2026, new caps on federal graduate loans (including the elimination of Grad PLUS) will leave millions of students with significant funding gaps. Students will increasingly need transparent, competitive private options-exactly what Juno negotiates.
Your mission
We're seeking a manager to own the growth targets for our Physical Therapy (PT) vertical. Your efforts will ensure every future PT gets fair, transparent financing options amid new federal caps.
You'll build the playbook for reaching 10k+ incoming Physical Therapists each year across 300+ PT programs, converting waitlist demand to funded loans, and establishing Juno as the go-to resource for PT student financing. In success, this is a team-building role - start by doing the work yourself, prove the model, then build and lead the team you need to scale.
What you'll do
Own the PT GTM: Build and execute GTM strategy, hit growth targets, and drive Juno member growth
Scale distribution through partnerships:
Negotiate national deals with key organizations that can help reach our target market
Activate campus-based chapters with educational resources
Build relationships with financial aid offices at target schools
Partner with pre-PT clubs at undergraduate programs
Build a campus ambassador network: Recruit, train, and manage high-performing PT students across target programs with clear KPIs and incentives
Drive cross-functional initiatives: Partner with product on feature development, lender relations on competitive rates, and compliance on messaging
Manage operations and analytics: Forecast pipeline, track cohort performance, optimize CAC/LTV, and manage budget allocation
Own waitlist growth → loan origination: landing pages, A/B tests, content, webinars, email/SMS, and event cycles aligned to application, admissions, and financial aid timelines
What We Offer
💰 Compensation: Competitive base salary + performance bonus with significant upside potential
🏥 Benefits: Comprehensive health, dental, vision, and retirement matching
What We're Looking For
Background: Typically 2-4+ years or an outlier track record (e.g., you scaled a campus network, ran national org programming, built a zero‑to‑one motion).
Preference for experience in professional services, management consulting, investment banking, or high-growth startups
Preference for an Owner‑operator who has owned a number in growth/BD/marketplaces/fintech/edtech or campus‑scale programs.
Exceptional writing & communication: you can craft compliant, persuasive copy for students, deans, and national orgs.
Bias to action: ship experiments frequently; instrument attribution; close loops with lender relations & compliance.
Tenacity: we work as hard as it takes to achieve our targets.
The X-Factor
You lived it: Pre-PT/PT experience, or other connections to PT education are an advantage (but not required)
You're hungry: Ready to own outcomes, not just make recommendations
You're scrappy: Will do whatever it takes to win
Compensation: $100k-$200k, including performance upside tied to growth milestones.
Why Join Juno?
The Opportunity
✅ Real Impact: Help hundreds of thousands of students get access to the lowest rates on the market
✅ Market Timing: Federal aid changes create massive tailwind for growth
✅ Proven Model: $1B+ negotiated, 200K+ members - product-market fit achieved
✅ Career Growth: Own high level KPIs and operate semi-independently to hit those metrics
$61k-103k yearly est. Auto-Apply 60d+ ago
Member Services Associate (Remote)
Juno 4.4
Remote job
Juno leverages collective bargaining power to secure better student loan rates for graduate students. With 230,000+ members and over $1B in negotiated loan volume, we've proven that group buying works. We're the most popular way to pay for top MBA programs, and we're just getting started.
Our mission is to make graduate education more affordable, transparent, and fair. Every year, we help thousands of students save thousands of dollars on their loans by negotiating directly with lenders.
About the Role
We're looking for a Member Services Associate to join our small but high-impact team. You'll work directly with Juno's Head of Operations, alongside two senior Member Services Specialists to assist in aiding members in 1:1 conversations.
Ideal for someone with experience in customer service, especially with a background in finance and/or student loans.
What you'll do
Be the first point of contact and advocate for members
Handle a high volume of member support requests via email, phone and chat using empathy to answer questions and troubleshoot problems
Triage incoming requests, accurately diagnose and elevate bugs to the team, and track satisfaction metrics
Identify trends and inefficiencies to enhance the member experience
Connect with members via SMS and phone
Who You Are
Articulate, personable, and reliable with great writing skills and email etiquette 1+ years of online-based client facing experience, financial services or banking a plus. CRM/support tool experience in platforms like Zendesk.
$31k-74k yearly est. Auto-Apply 4d ago
Senior Systems Engineer - Telework Opportunity!
Praxis Engineering 4.4
Remote or Annapolis, MD job
* TELEWORK OPPORTUNITY* Senior Systems Engineer Want to join a talented team of engineers who develop, sustain, upgrade, and enhance software and full system solutions using the latest development tools, libraries, and techniques? Then this position is for you! We are seeking a highly skilled and experienced Technical Requirements Systems Engineer to join our team.
What you will be doing:
The Senior Systems Engineer will be responsible for gathering, defining, decomposing, and documenting functional system requirements needed for the development of new workflows/business processes on an existing software platform. Experience leading a small functional team of software engineers within a larger project team is desired but not required.
What you need:
* Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Four (4) years of additional developer experience may be substituted for a Bachelor's degree.
* Proven experience in gathering and authoring functional system requirements and technical documentation
* Ability to collaborate with stakeholders to capture evolving needs and features, ensuring alignment with project goals
* Familiarity with workflow/business process engineering
* Experience documenting interfaces between new and legacy systems
* Ability to rapidly comprehend and articulate intricate technical details to various audiences
* Ability to work autonomously towards long-range objectives under consultative direction
* Familiarity with Agile software development methodologies
* Experience utilizing collaboration tools such as Jira and Confluence
* Experience leading a small functional team of software engineers within a larger project team is desired but not required.
Clearance: Active TS/SCI with an appropriate polygraph is required to be considered for this role.
Salary range:
$101,996.00 - $195,500.00 (Annually)*
Req ID-PRX 25-948
$102k-195.5k yearly Auto-Apply 32d ago
ServiceNow Principal Technical Consultant
Ahead USA 4.8
Remote job
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a ServiceNow Principal Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Principal Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.Responsibilities
Lead project teams to deploy solutions on the ServiceNow platform
Lead complex programs of multiple resources
Lead the architecture and design of complex solutions
Lead the creation of written deliverables
Lead client demos and working sessions
Lead integration design sessions
Lead client workshops as process and technical expert
Escalation point for project team
Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
Obtain and maintain certifications with associated qualifications
Maintain expert level certifications
Identify and communicate opportunities
Participate in pre-sales cycle as technical expert
Provide thought leadership to Ahead and our customers
Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and / or advising
Generate differentiated marketing thought leadership for marketing
Craft innovative and high impact solutions for complex client programs, relying on large teams to implement
Contribute to projects/programs that may address future concepts, products, and technologies
Drive consensus with customer in solving complex solutions
Qualifications
Subject matter expert on a ServiceNow platform (ITSM/ITOM/ITAM preferred)
Expert knowledge on at least two process areas within the ServiceNow platform
Expert level development skills on the ServiceNow platform
Recognized expertise in own area within the organization
Demonstrate deep expertise across multiple technologies
Able to articulate trade-offs between architecture approaches
Strong skills integrating ServiceNow with third party tools
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Self-starter
Able to travel of at least 25%
Expectations
A lead contributor to their team and the organization as a whole
Bring thought leadership to our organization and our customers
Contribute to projects/programs that may address future concepts, products, and technologies.
Coordinate cross-practice and can contribute to cross-practice deliverables can help draft standards
Lead multiple resources when on a cross-practice project
Be an early adopter of new certifications
Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices
Primary contributor to complex workshops that span multiple practice areas inside of AHEAD
Be able to provide advanced data or situational analysis that requires the evaluation of intangibles
Drive scoping, planning, and methodology for critical projects
Work on impactful and unique issues
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
$108k-148k yearly est. Auto-Apply 60d+ ago
Software Engineer Level 1
Praxis 4.4
Remote job
What you will be doing The Software Engineer shall be responsible for developing, and maintaining scalable real-time ETL (Extract, Transform, Load) pipelines using Apache Storm and Java to process large-scale data streams. In this role, the Software Engineer shall be a member of a team that is responsible for transforming raw data into actionable insights by ensuring high performance, availability, and reliability of the HPC organization's data feeds.What you will need
Experience using the Linux CLI
Experience developing scripts using Bash/Python
Recent software development experience with Java in a Linux environment
Familiarity with real-time streaming concepts, distributed computing fundamentals, and big data ecosystems such as Apache Storm, Apache Flink, Apache Spark, or Apache NiFi
Experience with CI/CD concepts, principles, methodologies, and tools such as GitLab CI
Experience with containerization technologies such as Docker
Experience with Git Version Control System
Desired Skills
Experience with the Atlassian Tool Suite (JIRA, Confluence)
SWE-1 Qualifications: Master's degree in Computer Science or related discipline from an accredited college or university. OR Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus two (2) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity OR Four (4) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity.
Clearance:
Active TS/SCI with an appropriate polygraph is required to be considered for this role
Salary range:
$67,449.00 - $183,322.00 (Annually)*
Req ID PRX 25-749
*The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Who are we?
Praxis Engineering* was founded in 2002 and is headquartered in Annapolis Junction MD - with growing offices in Chantilly VA and Aberdeen MD.
Praxis Engineering is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.
With over 50 contracts (Prime + SubK), Praxis brings together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
*Praxis Engineering is a wholly owned subsidiary of
General Dynamics IT
.
Why Praxis?
We are focused on continual learning and evolution. We don't do things because “that's the way we've always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.
And then there is the...
Benefits
Attractive total compensation package to include competitive salary and medical benefits!
Office perks such as free soft drinks and snacks (both healthy and not-so-healthy)
Praxis swag (annual gift certificate to purchase top brand Praxis apparel)
401K contribution/match.
Paid Time Off (PTO) + 10 holidays
Training is a priority! Take advantage of our endless in-house training opportunities - or seek out vendor offered (paid) training opportunities like conferences, certification courses and seminars.
Conferences
(recently attended by Praxis employees): AWS Summit, IoT World, Black Hat and DefCon.
Training & Certifications:
Splunk, AWS, Big Data/Cloudera, VMWare, Scrum Master...the list of certifications goes on and on!
Praxis University:
Cyber Research, Data Analytics, IoT, AWS and RedHat course offerings and hands-on training.
Tuition reimbursement!
Opportunity for career advancement - Grow with the company!
Employee Discounts!
We truly believe the right work-life balance can exist, and it's here at Praxis. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Praxis Engineering is an Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
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PGI may also be known as or be related to PGAC Corp, PGAC Corp., PGI and Pgi Technology Solutions, LLC.