Pharmacist associate job description

Accepts payment for medications within the Retail/Outpatient Pharmacy. Processes checks, credit cards, and calls bank for check verification. Maintains a “Bad Check” log. Processes voids and refunds in pharmacy systems after verification from staff pharmacist or pharmacist manager. Prepares and balances Cash Reconciliation Report daily. Responsible for assuring cash register supplies are adequate and maintains working order of equipment. Assists pharmacists by providing prescriptions to patients/customers, obtains patient signatures, and preparing various pharmacy reports as needed.
Assists in maintaining pharmacy patient workflow by aiding pharmacy technicians when needed.
Cashier will have the ability to learn on the job, then take the National Pharmacy Tech Certification Exam (PTCE). After successfully passing the exam, may apply for any open Certified Technician (CPhT) positions available within UofL Health.
Responsibilities
• Collects payment for prescriptions dispensed from the Retail Pharmacy.
• Handles checks, credit cards, and calls bank for verification of checks.
• Maintains a “Bad Check” log.
• Processes voids and refunds in the pharmacy after verification from staff pharmacist or pharmacist manager.
• Prepares and balances Cash Reconciliation Report daily.
• Ensures register supplies are adequate and maintains working order of equipment.
• Assists pharmacists by providing prescriptions to patients, receives patient signatures, and prepares various pharmacy reports as needed.
• Assists technicians by answering phone calls, entering prescription data into the pharmacy computer, and provides training on the use of the cash register.
• Other duties as assigned.
Qualifications
Education / Accreditation / Licensure (required & preferred):
• High school graduate or GED required.
• Registered as a pharmacy technician with the Commonwealth of Kentucky
Experience (required and preferred):
• Must demonstrate excellent customer service skills.
• One year of cashier experience preferred.
• One year of pharmacy experience preferred.

Job DescriptionThis position is dedicated to delivering an outstanding experience while exceeding the expectations of customers. Goal is to provide this level of service to customers, while working in a fun, collaborative and energetic team environment. This position professionally interacts with the customers while helping them navigate the store and render the best customer service.

Responsible for helping team members complete everyday tasks, as well as the specific assignments asked of them.

Must be properly trained in order to effectively train newly hired employees and offer constructive feedback to one another in order to improve.

Maintains expert knowledge of Point of Sale (POS) operating systems. This includes but is not limited to, Office Retail Star specifically, maintenance, inventory, and purchasing.

Oversees the store's security by remaining alert to surroundings and keeping up to date on procedures in case of an emergency.

Ensure purchase orders are completed and received in a timely matter with a special emphasis on details and correct verification.
Participate in required meetings, as well as corresponding to weekly emails. Support accurate recording of rotating inventory. Stock store as needed. Verify work schedule and coordinate with coworkers regarding shift exchanges. Reiterate HIPPA regulations. Check store expirations dates and ensure product rotation; organize product in a tidy manner. Assist with the needs of the Pharmacy team. Represent the Store with a professional appearance, as well as utilize respectful people-first skills. Successfully receive delivery orders. Responsible for stocking shelves, performing inventory counts, and keeping the store in good working order. Other duties as assigned.
Other Job Requirements
Responsibilities
Must be 18 years of age or older.
Utah Food Handlers Permit or ability to obtain permit within 30 days.
Ability to accurately count cash transactions, verify amounts, issue receipts for funds received and reconcile a cash register.
Requires effective decision making skills for handling customer problems.
Strong verbal and written communication skills for friendly, effective interaction with the team and customers.
Strong organizational skills.
Physical Requirements: General retail environment where the noise level is usually moderate (ice machines, phones, escalators, people coming and going). While performing the duties of this job, the employee is regularly required to stand for extended periods of time, talk, and hear. Typing on a keyboard is required (touch screen available). Close vision abilities are required (working at a PC or reading work related order forms). Must be able to lift up to 50lbs.
General Job Information
Title
PHARMACY RETAIL ASSOCIATE I
Grade
15
Work Experience - Required
Customer Service, Retail
Work Experience - Preferred
Education - Required
Education - Preferred
GED, High School
License and Certifications - Required
Utah Food Handlers Permit - Other
License and Certifications - Preferred
Salary Range
Salary Minimum:
$26,840
Salary Maximum:
$37,580
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Job DescriptionPharmacy Triage Associate

#762 Maple Grove, Minnesota (C)

Thrifty White Pharmacy is seeking out full-time Pharmacy Triage Associate(s) in #762 Maple Grove, Minnesota (C) to assist the Pharmacy team in providing customer service via the telephone to our pharmacy partners.

Schedule for this position could be:

Monday- Friday 12pm-8:30pm, no weekends

Monday-Friday 10am-6:30pm, weekend rotation (every 5th)

M-W-F 10:30am-7pm, Tu-Thr 8am-4:30pm, weekend rotation (every 5th weekend)

A few of the primary responsibilities include:

• Answering incoming phone calls which would include helping with questions, taking refill requests, transferring calls to the appropriate person.
• Placing outbound calls to different pharmacy partners to follow up on pending items/questions.
• Indexing and identifying incoming faxes to help ensure timeliness for all pharmacy orders.
• Sending outbound faxes to different pharmacy partners for various reasons or requests.
• Assists customers with Medicare Part D questions.
• Able to learn and implement new and changing technologies on an ongoing basis.
• Able to maintain flexibility in new or changing work roles and the modification of job responsibilities as required.
• Good attendance and punctuality is required in order to fulfill the essential job functions

The ideal candidate for this position would:

• be comfortable on phones majority of shift
• be comfortable with sitting for long periods of time
• be comfortable multitasking between various computer systems
• have previous customer service experience
• have experience with pharmacy and medication terminology

PHYSICAL DEMANDS

The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.

Applicant should possess excellent customer service skills, attention to detail, the ability to maintain patient confidentiality, and be at least 18 years of age and have a high school diploma or equivalent.

We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.

Thrifty White Pharmacy is an Equal Opportunity Employer.



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