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Pharmacist associate skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Sarah McBane
Below we've compiled a list of the most critical pharmacist associate skills. We ranked the top skills for pharmacist associates based on the percentage of resumes they appeared on. For example, 26.5% of pharmacist associate resumes contained patients as a skill. Continue reading to find out what skills a pharmacist associate needs to be successful in the workplace.

15 pharmacist associate skills for your resume and career

1. Patients

Here's how pharmacist associates use patients:
  • Directed patients to consult with pharmacist as needed or required according to pharmacist direction and pharmacy protocol.
  • Provided exceptional customer service to patients, medical providers, other professionals and customers.

2. Pharmacy Inventory

Pharmacy inventory refers to pharmaceuticals products retained to meet future demand whose value increases because of the growth in variety and cost of pharmaceutical products.

Here's how pharmacist associates use pharmacy inventory:
  • Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level anticipating needed medications and removing outdated drugs.
  • Provided Assistance with customers prescriptions *Answered customers with inquires regarding medication *Assisted with pharmacy inventory.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pharmacist associates use customer service:
  • Maintained stock and inventory Provided friendly and positive customer service to customers Utilized TaSCO system to accurately dispense proper prescription
  • Received accommodations due to the numerous customers who reported to corporate office for excellent customer service.

4. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how pharmacist associates use hippa:
  • Bagged medications according to company guidelines and HIPPA regulations.
  • Ensured accurate product delivery in compliance with federal, state, and HIPPA laws, regulations, and best practices.

5. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how pharmacist associates use telephone calls:
  • Answer telephone calls, and maintaining the overall conditions of the Pharmacy Department as defined in the Pharmacy Reference Manual.
  • Answered telephone calls, providing general information, and routing other calls to appropriate party.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pharmacist associates use pos:
  • Handled cash and operated register on POS System.
  • Operated POS system to check out customers.

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7. Computer System

Here's how pharmacist associates use computer system:
  • Entered prescriptions for new and existing customers into computer system and updated customer information and insurance information if necessary.
  • Completed training as a pharmacy tech; learned the computer system, typed prescriptions, billed insurance, and filled medication.

8. HIPAA

Here's how pharmacist associates use hipaa:
  • Executed all tasks confidentially and professionally in accordance to HIPAA Compliance, Company, Division of Medicaid Policies, and Procedures.
  • Charged with upholding privacy, confidentiality, and security of customer health information as mandated by HIPAA Privacy and Security Rules.

9. Medication Orders

A medication order is a set of written instructions from a prescribing doctor for the administration of a particular medication to a particular person. A qualified employee, such as a pharmacist, can even be given a prescription order orally by the prescribing physician like a chemist or a nurse.

Here's how pharmacist associates use medication orders:
  • Interpreted physician prescriptions and medication orders.
  • Locate, scan and fill medication orders.

10. Quality Customer Service

Here's how pharmacist associates use quality customer service:
  • General cashier work, re-stocking of controlled and non-controlled product and general store preparation to ensure quality customer service.
  • Delivered quality customer service through the execution of responsiveness, reliability, and professional impression on every customer interaction

11. RX

RX represents a medical prescription. It is a formal form of communication between doctors or pharmacists or other registered health care professionals. It authorizes an individual to distribute the prescribed drug or medicine to a particular patient. When a drug says ‘Rx only', it means that it should only be consumed and sold upon prescription.

Here's how pharmacist associates use rx:
  • Position: Pharmacy Service Associate & Pharmacy Technician Prescription refills and entry, obtain patient information, Rx history and allergies.
  • Assisted pharmacist filling prescriptions, operated store Rx Software, managed perpetual Narcotic inventory, managed purchasing of inventory.

12. Medicaid

Here's how pharmacist associates use medicaid:
  • Pinpointed operating problems for pharmacists enrolled in the Mississippi Medicaid Program.
  • Handled sales, including cash, credit / debit cards; managed insurance / Medicaid / Medicare documentation as needed.

13. Patient Data

Here's how pharmacist associates use patient data:
  • Verified patient data and billing information.Maintained proper storage and security conditions for all drugs.
  • Verified patient data and billing information and verified accuracy and completeness of information on new prescriptions as well as refills.

14. Prescription Medications

Here's how pharmacist associates use prescription medications:
  • Supported two pharmacists and two pharmacy technicians in providing prescription medications, filing, and maintaining prescription record book
  • Position requires broad knowledge of relevant laws and both over the counter/prescription medications.

15. Medical Terminology

Here's how pharmacist associates use medical terminology:
  • Have completed the Medical Terminology class that is offered at the local Vo-Tech.
  • Process to completion prescription orders Senior trainer for new staff Experience with specialty medications Proficient with medical terminology
top-skills

What skills help Pharmacist Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young pharmacist associates need?

Sarah McBaneSarah McBane LinkedIn profile

Health Sciences Clinical Professor, University of California, Irvine

The profession has been evolving as long as I've been a pharmacist but, as with the rest of the healthcare system, the speed of that evolution really accelerated with the COVID-19 pandemic. Pharmacy graduates will need to flexible, innovative and entrepreneurial, able to adapt to changes and to create their own opportunities. We will continue to count on pharmacists as the medication experts, but what that looks like may vary from setting to setting.
Do you want to know more?
Read more about what experts have to say about pharmacist associate

List of pharmacist associate skills to add to your resume

Pharmacist associate skills

The most important skills for a pharmacist associate resume and required skills for a pharmacist associate to have include:

  • Patients
  • Pharmacy Inventory
  • Customer Service
  • Hippa
  • Telephone Calls
  • POS
  • Computer System
  • HIPAA
  • Medication Orders
  • Quality Customer Service
  • RX
  • Medicaid
  • Patient Data
  • Prescription Medications
  • Medical Terminology
  • Sales Floor
  • Insurance Claims
  • Stock Shelves
  • Customer Complaints
  • Radiopharmaceuticals
  • Telephone Inquiries
  • Clerical Tasks
  • Insurance Billing
  • Insurance Coverage
  • Insurance Issues
  • Over-The-Counter Medications
  • Inventory Management
  • Billing Issues
  • Customer Inquiries
  • Drug Inventory
  • Patient Medications
  • Customer Transactions
  • Inventory Control
  • Credit Sales
  • Federal Laws
  • Prescription Orders
  • Prescription Drugs
  • Patient Confidentiality
  • Multi-Line Phone System
  • OTC
  • Filling Prescriptions
  • Customer Issues
  • Prescription Labels
  • Drug Orders
  • Retail Pharmacy
  • Refill Orders
  • Credit Card Transactions
  • Alphabetical Order
  • Refill Prescriptions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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