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Pharmacist cashier/technician skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Sarah McBane
Pharmacist cashier/technician example skills
Below we've compiled a list of the most critical pharmacist cashier/technician skills. We ranked the top skills for pharmacist cashiers/technician based on the percentage of resumes they appeared on. For example, 54.6% of pharmacist cashier/technician resumes contained patients as a skill. Continue reading to find out what skills a pharmacist cashier/technician needs to be successful in the workplace.

15 pharmacist cashier/technician skills for your resume and career

1. Patients

Here's how pharmacist cashiers/technician use patients:
  • Dispensed medications to patients, responsible for inventory & supply of pharmaceutical inventory, medical terminology, and interacted with customers.
  • Provided reminder phone calls to patients notifying when medications were filled or obtained additional information needed for billing purposes.

2. Customer Issues

Here's how pharmacist cashiers/technician use customer issues:
  • Resolved customer issues Gather patient medical insurance information Called physicians' offices to verify prescription refills
  • Resolved service and customer issues in a timely manner, including coordinating and processing returns.

3. OTC

Here's how pharmacist cashiers/technician use otc:
  • Conducted patient transactions of prescription drugs including OTC, Prescription and Triplicate (controlled substance) drugs.
  • Assisted pharmacists in provision of pharmaceutical care and assisted customers in selecting OTC products.

4. Cleanliness

Here's how pharmacist cashiers/technician use cleanliness:
  • Maintained cleanliness and order throughout pharmacy.
  • Cash Handling, Customer Service, Stocking, Computer Skills, Maintaining Cleanliness of Store

5. Customer Complaints

Here's how pharmacist cashiers/technician use customer complaints:
  • Provide customer service, cash handling, customer complaints, filling Rx medications and stocking merchandise on the shelves.
  • Handled customer complaints focused on resolving all problems and leaving the customer 100% satisfied.

6. Customer Inquiries

Here's how pharmacist cashiers/technician use customer inquiries:
  • Assisted with inventory maintenance and answered customer inquiries regarding store merchandise and prescription medications.
  • Provided friendly and accurate information in response to customer inquiries.

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7. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how pharmacist cashiers/technician use customer transactions:
  • Complete customer transactions on the cash register; reconcile cash register drawers at the end of the shift.
  • Completed customer transactions in record time and ensured 100% customer satisfaction.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pharmacist cashiers/technician use customer service:
  • Provided excellent customer service to diverse clientele through suggestive selling and by offering in-depth product information.
  • Provided excellent customer service involving greeting customers, telecommunications, and medical professional call in orders.

9. Pharmacy Inventory

Pharmacy inventory refers to pharmaceuticals products retained to meet future demand whose value increases because of the growth in variety and cost of pharmaceutical products.

Here's how pharmacist cashiers/technician use pharmacy inventory:
  • Maintained pharmacy inventory - anticipating medications and supplies, placing appropriate orders, verifying receipt and removing outdated drugs.
  • Filled prescriptions monitored and maintained pharmacy inventory.

10. Computer System

Here's how pharmacist cashiers/technician use computer system:
  • Reviewed customer insurance policies.- Entered customer data into computer system.- Filled customer prescriptions while working under pharmacist's supervision
  • Processed customer prescriptions and entered data into proprietary computer system for pharmacist to process and review.

11. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how pharmacist cashiers/technician use hippa:
  • Collected personal data information and maintained updated customer profiles in database while maintaining the guidelines of HIPPA Laws for confidentiality.
  • Established/maintained patient profiles, and confidentiality as per HIPPA guidelines.

12. Inventory Control

Here's how pharmacist cashiers/technician use inventory control:
  • Maintained operations by following policies and procedures; stocking medications, merchandise and inventory control
  • Perform inventory control procedures to control stock and ensure medication availability.

13. Medication Orders

A medication order is a set of written instructions from a prescribing doctor for the administration of a particular medication to a particular person. A qualified employee, such as a pharmacist, can even be given a prescription order orally by the prescribing physician like a chemist or a nurse.

Here's how pharmacist cashiers/technician use medication orders:
  • Performed cash transactions by processing customers medication orders.
  • Answered phones, retrieved medication orders and maintained a clean work space.

14. Insurance Claims

Here's how pharmacist cashiers/technician use insurance claims:
  • Operated a computer/cash register using programs for billing transactions and insurance claims.
  • Reviewed and processed third-party insurance claims.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pharmacist cashiers/technician use pos:
  • Cashier, Using the POS system, I looked up patient information and dispersed medical prescriptions.
  • Operated Point of Sale (POS) computer hardware and software with accuracy and acuity.
top-skills

What skills help Pharmacist Cashiers/Technician find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young pharmacist cashier/technicians need?

Sarah McBaneSarah McBane LinkedIn profile

Health Sciences Clinical Professor, University of California, Irvine

The profession has been evolving as long as I've been a pharmacist but, as with the rest of the healthcare system, the speed of that evolution really accelerated with the COVID-19 pandemic. Pharmacy graduates will need to flexible, innovative and entrepreneurial, able to adapt to changes and to create their own opportunities. We will continue to count on pharmacists as the medication experts, but what that looks like may vary from setting to setting.
Do you want to know more?
Read more about what experts have to say about pharmacist cashier/technician

List of pharmacist cashier/technician skills to add to your resume

Pharmacist cashier/technician skills

The most important skills for a pharmacist cashier/technician resume and required skills for a pharmacist cashier/technician to have include:

  • Patients
  • Customer Issues
  • OTC
  • Cleanliness
  • Customer Complaints
  • Customer Inquiries
  • Customer Transactions
  • Customer Service
  • Pharmacy Inventory
  • Computer System
  • Hippa
  • Inventory Control
  • Medication Orders
  • Insurance Claims
  • POS
  • RX
  • HIPAA
  • Front End
  • Stock Shelves
  • Sales Floor
  • Process Payments
  • Patient Data
  • Telephone Inquiries
  • Drug Inventory
  • Reconcile Cash
  • Telephone Calls
  • Insurance Issues
  • Clerical Tasks
  • Cash Drawers
  • Insurance Billing
  • Quality Customer Service
  • Prescription Orders
  • Affix Labels
  • Credit Card Transactions
  • Filling Prescriptions
  • Counter Medications
  • Dispense Medications
  • Billing Issues
  • Prescription Drugs
  • Credit Sales
  • Patient Confidentiality
  • Drug Orders
  • Groceries
  • Cash Registers
  • Cash Control
  • Prescription Labels
  • Customer Prescriptions
  • Refill Prescriptions
  • Automatic Debits

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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