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Pharmacist clerk skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Sarah McBane

Below we've compiled a list of the most critical pharmacist clerk skills. We ranked the top skills for pharmacist clerks based on the percentage of resumes they appeared on. For example, 25.8% of pharmacist clerk resumes contained patients as a skill. Continue reading to find out what skills a pharmacist clerk needs to be successful in the workplace.

15 pharmacist clerk skills for your resume and career

1. Patients

Here's how pharmacist clerks use patients:

Provided excellent customer service by assisting patients with pickups, transactions, and consultations regarding their medications.
Provided exceptional customer service and processed/sold prescriptions to hospital patients at an Outpatient Pharmacy.

2. HIPAA

Here's how pharmacist clerks use hipaa:

Mastered customer satisfaction by assisting customers and maintaining patient confidentiality according to HIPAA and company standards.
Created electronic patient records containing personal information and on-file HIPAA forms.

3. Basic Math

Here's how pharmacist clerks use basic math:

Clerk must have basic mathematics for inventory and ringing up customers.
Use of basic mathematics while taking inventory and ringing up customers References available by request.

4. Allergies

Here's how pharmacist clerks use allergies:

Validated customer information to include cross referencing allergies.
Logged and assisted in filling prescriptions: labeling bottles, and double-checking for accuracy r/t dosage, allergies, exact order.

5. Math

Here's how pharmacist clerks use math:

Prepared IV administered medications and chemotherapy using aseptic techniques while using chemistry knowledge and math skills.
Prepared intravenous admixtures, including maintaining sterile technique at all times and accurately performed pharmacy math calculations.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pharmacist clerks use customer service:

Provide customer service in fast-paced atmosphere Maintain and restock inventory Administrative responsibilities include processing hour and information for payroll and closing registers
Receive, type and distribute prescriptions Kept inventory in stock, ordered what was necessary Performed excellent customer service Filed prescriptions

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7. Computer System

Here's how pharmacist clerks use computer system:

Update patient information within computer system.
Checked product availability on computer system.

8. Cleanliness

Here's how pharmacist clerks use cleanliness:

Restocked pharmaceutical and medical supplies and maintained sales floor cleanliness and organization.
Organized prescription filling and maintaining pharmacy cleanliness * Assisted in customer solution

9. Nursing Home

Here's how pharmacist clerks use nursing home:

Delivered medication to residences, assisted living units, nursing homes, group homes, and correctional facilities.
Blister pack medicine for patients with special needs and or in nursing homes that is distributed by nurse.

10. Customer Satisfaction

Here's how pharmacist clerks use customer satisfaction:

Processed transactions efficiently, maintaining ultimate customer satisfaction.
Improved customer satisfaction by twenty-eight percent.

11. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how pharmacist clerks use telephone calls:

Answered telephone calls and assisted customers with questions concerning prescriptions.
Interpret when needed for Spanish speaking patients and handle telephone calls related to customer medications as well as other pharmacy business.

12. Home Health

Here's how pharmacist clerks use home health:

Negotiate Over-the-counter and Home Health sales.
Lead Sales Clerk for home health supplies.

13. Chemotherapy

Here's how pharmacist clerks use chemotherapy:

Performed clean room duties and calculated dosing for antibiotics, total parenteral nutrition, and chemotherapy.
Prepare chemotherapy medications exercising all safety requirements necessary.

14. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how pharmacist clerks use data entry:

Interfaced with customers, processed orders for medication refills, and performed data entry and other administrative/office duties.
Processed incoming mail for mail-order pharmacy- Performed data entry and perfection using Quick Key applications and software

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pharmacist clerks use pos:

Entrusted with ordering and labeling medications and operating a POS terminal register.
Operated POS cash register for large retail department store.

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What skills help Pharmacist Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young pharmacist clerks need?

Sarah McBane

Health Sciences Clinical Professor, University of California, Irvine

The profession has been evolving as long as I've been a pharmacist but, as with the rest of the healthcare system, the speed of that evolution really accelerated with the COVID-19 pandemic. Pharmacy graduates will need to flexible, innovative and entrepreneurial, able to adapt to changes and to create their own opportunities. We will continue to count on pharmacists as the medication experts, but what that looks like may vary from setting to setting.

Do you want to know more?

List of pharmacist clerk skills to add to your resume

The most important skills for a pharmacist clerk resume and required skills for a pharmacist clerk to have include:

Patients
HIPAA
Basic Math
Allergies
Math
Customer Service
Computer System
Cleanliness
Nursing Home
Customer Satisfaction
Telephone Calls
Home Health
Chemotherapy
Data Entry
POS
Prescription Drugs
Quality Customer Service

Clerical Functions
IV
Hippa
RX
Customer Transactions
Prescription Orders
Patient Data
Insurance Forms
Pharmacy Inventory
Medication Orders
Clerical Tasks
Telephone Inquiries
Drug Inventory
Therapy Management
Groceries
Medical Insurance Claims
Prescription Medications

Tendering
Inventory Control
Stock Shelves
Inventory Management
Refill Prescriptions
OTC
Multi-Line Phone System
Patient Medications
Cash Registers
Credit Sales
Prescription Labels
Hard Copies
Insurance Issues
Counter Medications
Customer Complaints
Patient Confidentiality

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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