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The differences between pharmacist managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a pharmacist manager and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $93,996 average annual salary of a pharmacist manager.
The top three skills for a pharmacist manager include patients, customer service and patient care. The most important skills for a service director are patients, healthcare, and patient care.
| Pharmacist Manager | Service Director | |
| Yearly salary | $93,996 | $114,981 |
| Hourly rate | $45.19 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 61,178 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A pharmacist manager is responsible for monitoring the daily operations of a pharmacy, ensuring that all pharmacy personnel provides the right medication to the customers based on the prescription. Pharmacist managers assist in advising the customers for the instructions of their medications, including its dosage and instructions of intake. They manage the inventory and keep safe and clean storage for the products at all times. A pharmacist manager must have a comprehensive knowledge of the medical industry, as well as excellent communication skills, especially in responding to the customers' concerns and inquiries.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Pharmacist managers and service directors have different pay scales, as shown below.
| Pharmacist Manager | Service Director | |
| Average salary | $93,996 | $114,981 |
| Salary range | Between $57,000 And $153,000 | Between $70,000 And $188,000 |
| Highest paying City | Los Angeles, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Safeway | Mayo Clinic |
| Best paying industry | Health Care | Technology |
There are a few differences between a pharmacist manager and a service director in terms of educational background:
| Pharmacist Manager | Service Director | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 59% |
| Most common major | Pharmacy | Business |
| Most common college | University of Michigan - Ann Arbor | University of Pennsylvania |
Here are the differences between pharmacist managers' and service directors' demographics:
| Pharmacist Manager | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 51.8% Female, 48.2% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.9% White, 62.0% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |