Coordinator jobs at PharMerica - 21 jobs

Work Flexibility: Onsite What you will do - As the Surgical Case Coordinator, you will be instrumental in ensuring Stryker's clients have the medical devices needed to make healthcare better. You will also be responsible for the smooth running of a logistics operation, managing inventory by supporting the Sales Department. Responsible for last inspection of products to ensure accuracy and to meet the needs of our customers Build relationships with Sales Reps and Sales Managers to track and manage inventory levels at client sites Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors Ensure on-time, complete, and accurate delivery of products to Stryker's customers Achieve operational excellence via team-based and product-focused orientation, capacity planning, continuous improvement, safety awareness, and cost reduction to be implemented, so timely, accurate deliveries are produced Build relationships with key stakeholders (Distribution, Field Operations, Sales Reps and Sales Managers) by collaborating in optimizing the supply chain Work to achieve an environment that is free of safety hazards and improper ergonomic conditions while driving employee commitment to use safe work practices every day Accountable for all record-keeping as appropriate and in accordance with Stryker specifications What you need - Required - 5+ years of relevant/professional experience High School Diploma or GED equivalent Valid Driver's license with no restrictions Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed Ability to lift, push, pull and carry up to 50 lbs. Preferred - Experience in logistics, inventory, delivery, and customer service Bachelor's degree $28.01 - $38.75 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

**What you will do - ** As the Surgical Case Coordinator, you will be instrumental in ensuring Stryker's clients have the medical devices needed to make healthcare better. You will also be responsible for the smooth running of a logistics operation, managing inventory by supporting the Sales Department. + Responsible for last inspection of products to ensure accuracy and to meet the needs of our customers + Build relationships with Sales Reps and Sales Managers to track and manage inventory levels at client sites + Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors + Ensure on-time, complete, and accurate delivery of products to Stryker's customers + Achieve operational excellence via team-based and product-focused orientation, capacity planning, continuous improvement, safety awareness, and cost reduction to be implemented, so timely, accurate deliveries are produced + Build relationships with key stakeholders (Distribution, Field Operations, Sales Reps and Sales Managers) by collaborating in optimizing the supply chain + Work to achieve an environment that is free of safety hazards and improper ergonomic conditions while driving employee commitment to use safe work practices every day + Accountable for all record-keeping as appropriate and in accordance with Stryker specifications **What you need - ** **Required -** + 5+ years of relevant/professional experience + High School Diploma or GED equivalent + Valid Driver's license with no restrictions + Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed + Ability to lift, push, pull and carry up to 50 lbs. **Preferred -** ** ** + Experience in logistics, inventory, delivery, and customer service + Bachelor's degree $28.01 - $38.75 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Pay rate will not be below any applicable local minimum wage rates. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Our Company ResCare Community Living Conducts case file record reviews for compliance with regulations/company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations. Responsibilities * Conducts Site Reviews at locations as assigned and submit results. * Participate in the Pre-Survey Review process. * Review incident reporting and initiate follow up when needed. * Participate in follow up with Corrective action plans (survey, audits, etc) * Submit weekly QA reports in a timely manner to Quality Assurance Manager/Supervisor. * Present feedback to management regarding areas that need improvement. * Ensure all clients receive a return call within 24 hours of calling. * Review quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs. * Implement and monitor standard operating procedures. * Other duties as assigned. Qualifications * Associates degree in Human Services, education, psychology, sociology or related field required. Bachelor's degree preferred. * Minimum two plus years related experience * Demonstrated knowledge of quality assurance procedures and federal, state and local coalition laws and mandates * Demonstrated knowledge of computers and knowledge of data management processes * Demonstrated knowledge of eligibility determination processes and filing procedures About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Additional Job Information This is a salary position Salary Range USD $21.10 / Hour

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and completes accurate applications for enrollment with a sense of urgency. + Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database. + Conducts outbound correspondence when necessary to help support the needs of the patient and/or program. + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance. + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry. + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information. + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance. + Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing. + Working alongside teammates to best support the needs of the patient population . + Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted. + Track any payer/plan issues and report any changes, updates, or trends to management + Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client + As needed conduct research associated with issues regarding the payer, physician's office, and pharmacy to resolve issues swiftly **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D), Medicaid & Commercial payer policies and guidelines for coverage, preferred + Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred + Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred + 1-2 years experience with Prior Authorization and Appeal submissions, preferred + Ability to work with high volume production teams with an emphasis on quality + Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities + Previous medical experience is preferred + Adaptable and Flexible, preferred + Self-Motivated and Dependable, preferred + Strong ability to problem solve, preferred + Bilingual is preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** + Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS:** **You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:** + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.** + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/21/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Medpace Clinical Pharmacology, a 96-bed facility specializing in early phase clinical trials, is led by a team of highly trained clinical researchers who are experts in the design, implementation, and analysis of Phase I - IIa studies. The Phase I Unit, functionally integrated with Medpace, a large global Clinical Research Organization, conducts studies and collaborates with the best therapeutic minds in the industry to bring promising drug compounds to the market. Responsibilities * Plan and organize laboratory activities for assigned projects including ensuring adequate procedures are in place for handling, processing, storing and shipping specimens; * Train Research Assistants on appropriate processing techniques required for assigned studies; and * Maintain supplies and make sure those necessary for laboratory functions are available. Qualifications * High School Diploma and 3-5 years of Laboratory Experience * Flexible schedule with the ability to work first and second shift as needed. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Today The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Hybrid work-from-home options (dependent upon position and level) * Competitive PTO packages, starting at 20+ days * Flexible work hours * Discounted tuition for UC online programs * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Competitive compensation and benefits package * Structured career paths with opportunities for professional growth * Partnership and discount with onsite childcare * Discounts on local sports games, local fitness gyms and attractions * Official Sponsor of FC Cincinnati * Modern, ecofriendly campus with an on-site fitness center, bar, and restaurants What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. EO/AA Employer M/F/Disability/Vets

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create and complete accurate referrals and applications and keep updated on policy or procedural changes + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes **_Qualifications_** + High School diploma or equivalent, preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Ability to use well-known and company proprietary software for maximum efficiencies, preferred + Maintain a high level of productivity, preferred + Ability to multitask while conversing, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/22/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Our Company ResCare Community Living Conducts case file record reviews for compliance with regulations/company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations. Responsibilities * Conducts Site Reviews at locations as assigned and submit results. * Participate in the Pre-Survey Review process. * Review incident reporting and initiate follow up when needed. * Participate in follow up with Corrective action plans (survey, audits, etc) * Submit weekly QA reports in a timely manner to Quality Assurance Manager/Supervisor. * Present feedback to management regarding areas that need improvement. * Ensure all clients receive a return call within 24 hours of calling. * Review quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs. * Implement and monitor standard operating procedures. * Other duties as assigned. Qualifications * Associates degree in Human Services, education, psychology, sociology or related field required. Bachelor's degree preferred. * Minimum two plus years related experience * Demonstrated knowledge of quality assurance procedures and federal, state and local coalition laws and mandates * Demonstrated knowledge of computers and knowledge of data management processes * Demonstrated knowledge of eligibility determination processes and filing procedures About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.

_This position is remote and candidates must be near the Dallas-Fort Worth, TX, or Cleveland, OH, areas. Candidates will be required to come in the office at least once a month to meet with the team._ **_What Meetings and Events contributes to Cardinal Health_** Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives. **_Responsibilities_** + Assists in planning and execute meetings per guidelines given by meeting manager. + Work with senior team members to assist with audio visual arrangements, and food & beverage orders as needed + Management of travel related items on-site pre & post event + Adherence to compliance items + Participate in internal and external meetings on weekly basis + Work in CVENT to track travel and hotel requests, registration reports, manage mobile app + Assist with onsite logistics + Merging, collection and tracking of contracts and W9s and monitoring compliance to all guidelines + Work directly with team to print, pack and ship meeting supplies and meeting materials needed for meeting + Serve as onsite contact for the venue and attendees **_Qualifications_** + 1+ years experience in meeting/event planning, or in any sort of customer facing role, highly preferred + Experience using CVENT, preferred + Strong Excel experience, required + Strong organizational skills a must + Strong written and verbal skills + Ability to work in a fast-paced, demanding environment + Ability to travel on weekends as needed to assist on-property at meetings/events (25-35%) **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + Extremely detail oriented + Works on projects of moderate scope and complexity **Anticipated salary range:** $57,000 - $64,000 **Bonus Eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 02/13/2026 * if interested in opportunity, please submit application as soon as possible. _**_ _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Medpace Clinical Pharmacology, a 96-bed facility specializing in early phase clinical trials, is led by a team of highly trained clinical researchers who are experts in the design, implementation, and analysis of Phase I - IIa studies. The Phase I Unit, functionally integrated with Medpace, a large global Clinical Research Organization, conducts studies and collaborates with the best therapeutic minds in the industry to bring promising drug compounds to the market. Responsibilities * Provide day-to-day departmental/project support activities, such as maintenance of project-related files and faxing documents to sites; * Triage and support clinical site staff with questions related to reports, resupply requests, or general study related question; * Data entry into Medpace proprietary systems and Excel spreadsheets; * Coordinate and provide minutes for department/project meetings or conference calls; * Maintain spreadsheets and compile reports; and * Perform other tasks as needed. Qualifications * Bachelor's degree in science or a health-related field; * Excellent oral and written communication skills. * Broad knowledge of medical terminology and clinical research methodology. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Medpace Reference Laboratories (MRL) is currently seeking a full-time Project Coordinator. MRL is a full service central clinical trial laboratory offering project management, laboratory services, data management, logistics, and sample management and archiving capabilities, and quality assurance. Responsibilities * Create and maintain laboratory manuals (general and study-specific) and other study- related documents; * Develop and present clinical laboratory presentations at investigator meetings; * Design specifications and monitor production of specimen collection kits; * Track study status as appropriate; * Communicate all aspects of protocol to various internal departments for appropriate study setup, maintenance, and closeout; and * Write, establish, and revise relevant Standard Operating Procedures and/or work instructions. Qualifications * Bachelor's degree in science or a health-related field; * Laboratory experience preferred; * Excellent oral and written communication skills. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

This position is remote and candidates must be near the Dallas-Fort Worth, TX, or Cleveland, OH, areas. Candidates will be required to come in the office at least once a month to meet with the team. What Meetings and Events contributes to Cardinal Health Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives. Responsibilities * Assists in planning and execute meetings per guidelines given by meeting manager. * Work with senior team members to assist with audio visual arrangements, and food & beverage orders as needed * Management of travel related items on-site pre & post event * Adherence to compliance items * Participate in internal and external meetings on weekly basis * Work in CVENT to track travel and hotel requests, registration reports, manage mobile app * Assist with onsite logistics * Merging, collection and tracking of contracts and W9s and monitoring compliance to all guidelines * Work directly with team to print, pack and ship meeting supplies and meeting materials needed for meeting * Serve as onsite contact for the venue and attendees Qualifications * 1+ years experience in meeting/event planning, or in any sort of customer facing role, highly preferred * Experience using CVENT, preferred * Strong Excel experience, required * Strong organizational skills a must * Strong written and verbal skills * Ability to work in a fast-paced, demanding environment * Ability to travel on weekends as needed to assist on-property at meetings/events (25-35%) What is expected of you and others at this level * Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects * Extremely detail oriented * Works on projects of moderate scope and complexity Anticipated salary range: $57,000 - $64,000 Bonus Eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 02/13/2026 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

_This position is remote and candidates must be near the Dallas-Fort Worth, TX, or Cleveland, OH, areas. Candidates will be required to come in the office at least once a month to meet with the team._ **_What Meetings and Events contributes to Cardinal Health_** Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives. **_Responsibilities_** + Assists in planning and execute meetings per guidelines given by meeting manager. + Work with senior team members to assist with audio visual arrangements, and food & beverage orders as needed + Management of travel related items on-site pre & post event + Adherence to compliance items + Participate in internal and external meetings on weekly basis + Work in CVENT to track travel and hotel requests, registration reports, manage mobile app + Assist with onsite logistics + Merging, collection and tracking of contracts and W9s and monitoring compliance to all guidelines + Work directly with team to print, pack and ship meeting supplies and meeting materials needed for meeting + Serve as onsite contact for the venue and attendees **_Qualifications_** + 1+ years experience in meeting/event planning, or in any sort of customer facing role, highly preferred + Experience using CVENT, preferred + Strong Excel experience, required + Strong organizational skills a must + Strong written and verbal skills + Ability to work in a fast-paced, demanding environment + Ability to travel on weekends as needed to assist on-property at meetings/events (25-35%) **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + Extremely detail oriented + Works on projects of moderate scope and complexity **Anticipated salary range:** $57,000 - $64,000 **Bonus Eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 02/13/2026 * if interested in opportunity, please submit application as soon as possible. _**_ _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

This position is remote and candidates must be near the Dallas-Fort Worth, TX, or Cleveland, OH, areas. Candidates will be required to come in the office at least once a month to meet with the team. What Meetings and Events contributes to Cardinal Health Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives. Responsibilities Assists in planning and execute meetings per guidelines given by meeting manager. Work with senior team members to assist with audio visual arrangements, and food & beverage orders as needed Management of travel related items on-site pre & post event Adherence to compliance items Participate in internal and external meetings on weekly basis Work in CVENT to track travel and hotel requests, registration reports, manage mobile app Assist with onsite logistics Merging, collection and tracking of contracts and W9s and monitoring compliance to all guidelines Work directly with team to print, pack and ship meeting supplies and meeting materials needed for meeting Serve as onsite contact for the venue and attendees Qualifications 1+ years experience in meeting/event planning, or in any sort of customer facing role, highly preferred Experience using CVENT, preferred Strong Excel experience, required Strong organizational skills a must Strong written and verbal skills Ability to work in a fast-paced, demanding environment Ability to travel on weekends as needed to assist on-property at meetings/events (25-35%) What is expected of you and others at this level Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects Extremely detail oriented Works on projects of moderate scope and complexity Anticipated salary range: $57,000 - $64,000 Bonus Eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02/13/2026 * if interested in opportunity, please submit application as soon as possible. ** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

The Patient Concierge Coordinator will join a team working to establish and cultivate this global service offering at Medpace. This new service directly supports the patient in their journey of participating in a clinical trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket expenses. The goal is to provide a positive experience for the patient by easing the financial burden and coordination effort when traveling from their home to clinic. This position will be coordinating processes between several internal groups at Medpace and working with the technology team on website and integration enhancements. Responsibilities * Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests * Work with the client and trial manager to create guidelines and parameters for each new study * New study set-up activities: add to portal, set-up in finance, generate materials from existing templates, ensure proper regulatory filing and translations * Onboard the clinic nurse for new sites * Liaising with patients (or patient's primary caregiver/family member) * Coordinate logistics and translation needs with various outside vendors * Effectively plan for future visit needs and utilize efficiencies whenever possible * Track spending and prepare monthly usage financial reporting * Maintain effective and efficient communication * May be responsible for other projects and responsibilities as assigned * Some evening and or weekend work for patient travel emergency assistance Qualifications * Bachelor's degree * Experience in a patient-facing role preferred * Knowledge and experience of global travel logistics, infrastructure and cost drivers * Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support * Prior experience of working within a clinical research/healthcare setting * Spanish speaking is a bonus, however not essential * Effective time management skills, with a strong ability to manage multiple projects and timelines * Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point) * Determined and enthusiastic to embrace an opportunity within a new service * Team-player with a positive attitude and genuine love to support patients Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Revenue Cycle Management focuses on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Practice Operations Management oversees the business and administrative operations of a medical practice. The Collections team is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners. The Coordinator, Collections, is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insurance payers, working to reduce aging accounts receivable and increase cash flow for the organization. **_Responsibilities:_** + Review aging reports and work insurance accounts to ensure timely resolution and reimbursement. + Contact insurance companies via phone, portals, or email to check claim status, request reprocessing or escalate issues. + Analyze denials and underpayments to determine appropriate action (appeals, corrections, resubmissions). + Track and follow up on all submitted appeals until resolution. + Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for denial or reduced payment. + Document all collection activities in the billing system according to departmental procedures. + Follow up on unpaid claims within payer-specific guidelines and timelines. + Coordinate with other billing team members, coders, and providers to resolve claim discrepancies. + Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines. + Ensure compliance with HIPAA and all relevant federal/state billing regulations. + Flag trends or recurring issues for team leads or supervisors. + Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed). + Assist with special projects, audits, or other duties as assigned. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred + Strong knowledge of insurance claim processing and denial management preferred. + Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred. + Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite. + Excellent verbal and written communication skills. + Ability to work independently and manage time effectively. + Detail-oriented with strong analytical and problem-solving skills **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Anticipated Hourly Range: $15.70 - $26.10_** **_Benefits:_** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close: 3/25/26** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Responsible for the day-to-day management of data, including gathering, summarizing, and analyzing data that the team deems necessary for process improvement, best practices development and implementation. Identify and communicate any data related issues/recommendations to the team, so they can quickly develop a resolution. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - 1 year of analytical experience or equivalent - Creative and alert to new ways of approaching tasks - Knowledge of in-store activities, including observations, performance measurements, and summarizing observations - Ability to effectively influence associates to achieve objectives - Strong written and oral communication skills - Ability to delve into new areas to perform diagnostics on areas of opportunity to affect change across the company - Knowledge of data and financial information retrieval programs - Knowledge of financial statements - Advanced proficiency in Microsoft: Excel, PivotTables, Macros, Charts PowerPoint - Proficient at multi-tasking with a high level of initiative - Strong analytical skills - Ability to collaborate with teams to get desired results Desired - Associate Degree related field or relevant experience - Intermediate knowledge in R or Python - Financial, Data, and Statistical Analysis - Knowledge of Store Operations - Knowledge of Lean Tools and Methodology - Knowledge of Oracle, Business Objects, Essbase, Power Bi, Power Automate, MDX, and information retrieval programs - Basic knowledge in SQL - Export and summarize data from corporate/division systems as needed - Perform selected/required key analysis as needed - Maintain store and department-level database - Develop and maintain store and department savings estimate model and database - Ensure rollouts and best practices that support and align with Every Customer, Every Time, Full, Fresh and Friendly strategy - Create management capabilities and processes that sustain continuous improvement - Identify and communicate any data-related issues and recommendations to the business owner, assistant process change manager, senior process specialist and the team - Continue to develop skills in key technical areas supporting analytics capabilities and mentor other process specialists - Travel as needed to stores or other off site locations - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Coordinate basic training for new hires and existing employees. Ensures all key training requirements are met and records maintained. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Must be at least 18 years of age. High school diploma or GED equivalent. Effective communication skills. Sound presentation and group facilitation skills. Solid planning and organizational skills. Moderate to advanced knowledge and use of Microsoft products including: Word, Excel, PowerPoint and Outlook. Desired Manufacturing experience Coordinate safety training to meet Kroger compliance and Occupational Safety and Health Administration (OSHA) regulations. Ensure all OSHA/Kroger compliance training is completed and records maintained each year. Perform New Hire Orientation and Safety Training for all full-time, seasonal, and temporary associates. Schedule and coordinate training for plant associates. Maintain Standard Operating Procedures for operations, maintenance, administrative and security positions. Maintain knowledge verifications and skills assessments to determine the associate's level of understanding on essential procedures and regulations. Maintain and track all training records, including safety, reliability and training goals and employees performance information. Assist Safety Coordinator as needed. Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements. Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems. Accountable to the Kroger Manufacturing Food Safety and Quality Principles. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office. At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience. We are looking for individuals who are: Committed to excellence in patient care Kind and respectful in every interaction-with patients, families, and colleagues Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment Positive and adaptable, contributing to a workplace where people enjoy coming to work each day What You'll Do: Providing excellent customer service to patients, families and staff by greeting, answering questions etc. Scheduling appointments and collecting paperwork and/or payments Answering phone calls Serve as a trusted resource to patients, providing reassurance and clear communication Occasional travel to other OA offices to provide support What We Offer: A supportive, team-oriented culture where your contributions are valued Opportunities to grow your skills and advance your career Competitive compensation A workplace that celebrates mutual respect, compassion, and integrity Preferred Experience: Health care industry experience Work Authorization Must be able to provide required documentation stating that the employee is legal to work in the United States. EEO Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Provide outstanding operations, implementation and clinical support and service to maintain Kroger Prescription Plans (KPP) accounts and assist department staff. Build strong and positive client relationships ensuring customer satisfaction, growth, and retention. Deliver exceptional customer service to clients. Contribute to the growth of KPP's sales and profits. Continuously look for new and improved processes and make constructive suggestions to enhance the success of KPP and our clients. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - Ability to be self-directed and work independently, as well as participate on group projects - Exceptional customer service skills - Excellent written and oral communication and organizational skills - Ability to handle sensitive information while maintaining a high degree of confidentiality - Ability to organize and prioritize work based on changing and challenging deadlines - Advanced computer literacy and software skills in Microsoft Office - Familiarity with PBM industry and pharmacy industry, as well as technical terms and processes - Strong focus on accuracy and attention to detail - Strong time management and analytical skills - Strong decision-making ability with the ability to gather information from various sources to make informed decision Desired - Bachelor's Degree - Any account management experience - 2+ years experience in retail pharmacy or PBM experience - Nationally Certified Pharmacy Technician - Serve as a contact for pharmacy benefit management (PBM) clients for an assigned book of business - Oversee clients eligibility, plan design, network management and overall customer satisfaction - Interact with all levels of associates at the General Office and division, as well as with KPP clients - Facilitate the accurate and timely implementation of client plan design and changes - Provide quality assurance for new group implementations and on-going plan design - Run standard and ad-hoc reports - Assist in preparing clinical and operational reports/materials for client meetings - Maintain regular and consistent communication with clients - Update and maintain client database - Review client benefit template annually and obtain client approval - Maintain current knowledge of pharmacy and PBM trends, including Food and Drug Administration (FDA) approvals, recalls, and KPP clinical programs - Prioritize, escalate, and respond to client questions and issues in a timely manner within established service level agreements - Provide back up to other KPP Account Coordinators - Attend client meetings as needed (travel may be required) - Must be able to perform the essential job functions of this position with or without reasonable accommodation