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PharMerica Remote jobs - 27 jobs

  • Customer Service Representative

    McKesson 4.6company rating

    Mason, OH jobs

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy. Shift - M-F 8:30am-5:00pm EST Position Summary: The Customer Care Representative performs customer service activities on behalf of pharmaceutical manufacturers. In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs. Key Responsibilities: Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements. Answers inbound calls and inquiries from the client's customers and the client representatives for order placement, order status, returns, and designated client topics. Triages inquiries to client partners per pre-defined processes. Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner. Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks. Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction. Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected and research/resolves issues to avoid service disruption. Provides reporting as needed to support the client and operation. Attends client meetings as needed to represent the Customer Care function. Processes return orders according to the client return policy. Coordinates the creation of new client customers through the master data process. Key Competencies: Interpersonal skills Strong sense of urgency to resolve customer issues Highly accurate data entry and checking skills Listening and communicating with empathy Collaborative mindset Ability to navigate multiple systems Ability to work within Microsoft Suite, (basic level of Excel and Outlook knowledge) Computer literacy in a Windows environment Customer Focus 1 + years of customer service or other relevant experience Resolution with an effortless customer experience in mind Ability to communicate in a professional manner via both phone and email Problem resolution Citizenship Promotes a constructive and positive team atmosphere, reflects team values, contributes actively to the team's success McKesson Specific Functions Able to make logic and business sense decisions within operational and program guidelines Minimum Job Qualifications: Typically requires 1+ years of relevant experience. Required Skills: -Strong written communication skills -Basic math skills -Self-motivated on all initiatives -Literacy in a Windows environment -Multi-tasking/pivoting from one client to another -Works with sense of urgency -Proficient in Microsoft Excel and Outlook -Process Improvement focused Preferred Skills: -Proficient in Sales Force -Proficient in SAP Work Environment: Environment (work at home/hybrid) - Office Environment Physical Requirements (being able to work sitting for 8+ hours a day) We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $15.68 - $26.14 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $15.7-26.1 hourly Auto-Apply 4d ago
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  • Senior Coordinator, Performance Monitoring

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement. + Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations. + Track and report any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures. + Conduct investigations/root cause analysis and formulate corrective action recommendations. + Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements. + Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements. + Identify training needs or potential disciplinary actions which will be reported to leadership. + Build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develop strategic alliances and cooperate with stakeholders to achieve mutual goals. + Demonstrate resourcefulness by adeptly securing and efficiently deploying resources. + Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively. + Hold oneself and others accountable for meeting commitments and objectives. + Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences. **Qualifications:** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event reporting and reconciliation experience strongly preferred. + Data collection and trend reporting experience is essential for this role. + Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word. + Excellent verbal and written communication skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and others at this level:** + Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. + Excellent attention to detail and problem-solving skills. + Strong communication and interpersonal skills. + Ability to analyze data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.90 per hour - $31.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.9-31.4 hourly 13d ago
  • Case Manager - Patient Access

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities** + Manage the entire care process with a sense of urgency from benefit investigation and verification to medication delivery, ensuring an exceptional patient experience + Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services + Assist in obtaining insurance, prior authorization, and appeal requirements and outcomes + Help patients understand their insurance plan coverage, including out-of-pocket costs, and provide guidance on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + Demonstrate expertise in payer landscapes and insurance processes. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products + Process enrollments via fax, phone, and electronically as needed + Scrutinize forms and supporting documentation thoroughly for any missing information or new information to be added to the database + Support inbound phone quue from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications** + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent preferred + Knowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies and guidelines for coverage, preferred + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. + Robust computer literacy skills including data entry and MS Office-based software programs + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers **What is expected of you and others at this level** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of **Monday-Friday, 7:00am- 8:00pm CST.** **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/23/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.4-30.6 hourly 5d ago
  • Director of Business Development, Patient HUB Services

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** The Director of Business Development, Patient Hub Services, is responsible for business development within new and existing pharmaceutical manufacturing clients, sales growth strategies, negotiations and building strategic partnerships. This position will focus on business development within the market verticals of Access and Patient Support, Clinical Services and Reimbursement Services. The Director will build key customer relationships to uncover customer needs to align solutions that address customer goals. The Director will add value by aligning complex product solutions and services with key customer initiatives. The Director will be customer centric, have experience driving growth in a matrixed environment and help ensure all teams deliver on commitments. This is a remote, work from home opportunity that requires travel for internal and customer facing obligations. This position will report to the Vice President and General Manager of Sonexus Access and Patient Support. **Territory:** Nationwide **Responsibilities:** + Identify and drive new business development, opportunities, and revenue growth + Build and maintain trusted advisor relationships at Pharma decision-making customer levels + Lead customer prospecting, negotiations and selling + Collaborate with colleagues in existing accounts to identify opportunities. Work with other Sonexus business units to create solutions or value propositions with Pharma organizations + Translate healthcare market and customer needs into a well-defined strategy with clear goals, objectives, and actions to drive growth and profitability for the organization. Understand the business and marketing challenges of key prospects + Seamlessly map solutions to help customers achieve their HUB and other goals, putting the company in the best position to succeed and earn customer business and loyalty + Develop complex financial models, tailored value-added solutions that meet customer business needs and share key learnings with others + Oversee, manage and develop responses to requests for proposals (RFPs) + Responsible for creating and coordinating client pitch presentations. Organize, direct and make physical arrangements for presentations + Manage the creation and execution of Master Service Agreements and Statements of Work with the assistance of Legal, Operations, Finance and IT + Remain current on market trends, relevant industry, and job knowledge, by attending conferences, participating in educational opportunities, reading professional publications, and participating in professional network organizations + Anticipate internal/external business issues; align execution to deliver our business objectives + Inspire, motivate, and create a culture of inclusion, teamwork, and accountability across Cardinal Health + Utilize and share expertise and broad business knowledge across business segment and Sonexus Patient Access & Patient Support + Demonstrate critical thinking and contribute to innovation **Qualifications:** + Bachelor degree or equivalent experience in related field preferred + Minimum of 7+ years business development/sales experience in a related field preferred + Experience working for a top-tier pharmaceutical manufacturer, healthcare services company, or patient access HUB provider + Experience within Patient Access, Patient Services or Hub services strongly preferred + Strong Healthcare industry business acumen, network, and passion for building long term customer relationships + Developed positive relationships with high level, decision-maker relationships in the pharma industry with a track record of working with emerging, innovative products and solutions + Ability to establish credibility and to be an influencer with pharmaceutical customers as well as with business partners and KOLs + Ability to lead and work cross functionally to drive and design solutions for customers + Strong executive presence, exceptional leadership skills and organization skills + Excellent planning, forecasting, pipeline development and management skills + Ability to multitask, prioritize, adapt to change, and work well under pressure + Excellent listening and communication skills, including written, verbal, and presentation skills + Ability to travel ~35% or as needed **What is expected of you and others at this level:** + Utilizes a broad and deep knowledge to develop innovative new business practices, policies and procedures + Contributes to the development of department strategy + Works on or may lead highly complex projects of large scope + Projects are typically cross functional and have significant and long-term impact + Provides solutions that set precedent + Negotiates complex or risky technical business issues on behalf of the company + Independently defines project, establishes budget, identifies participants and mitigates risk + Consults with management to determine project objectives with long-term implications + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $214,200- $278,760 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 1/23/2026 *if interested in opportunity, please submit application as soon as possible. _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $214.2k-278.8k yearly 4d ago
  • Business Intelligence Analyst

    McKesson 4.6company rating

    Columbus, OH jobs

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As a Business Intelligence Analyst on the Reporting & Performance Analytics Team, you will play a pivotal role in partnering with data engineering to transform raw data into structured, reliable, and actionable insights that power one of the most ambitious product launches in CoverMyMeds' history. You will be responsible for building the data foundation that supports internal product development, external provider engagement, and biopharma customer reporting. Your work will directly impact how quickly patients access life-saving therapies, how effectively providers engage with the platform, and how biopharma clients measure success. Key Responsibilities Data Integration & Normalization Collaborate with data engineering and product teams to ingest and normalize data from multiple sources (EHRs, 3rd party aggregators, benefit verification systems, etc.). Ensure data quality, consistency, and completeness across all reporting pipelines. Data Modeling & Infrastructure Working with the data engineering team, design and maintain scalable data models that support evolving reporting needs across MVP and future phases. Analytical Support Partner with the Senior Reporting Leader to define KPIs and metrics aligned with strategic goals (e.g., time to therapy, BI/BV/PA approval and accuracy rates, user engagement). Prepare datasets for visualization and advanced analytics, ensuring they are accurate, timely, and well-documented. Cross-Functional Collaboration Serve as the connective tissue between data engineering, product, and commercial teams to ensure data is usable and aligned with business needs. Support ad hoc data requests and exploratory analysis to inform product decisions and customer conversations. What Makes This Role Unique Strategic Impact: You will be the data engine behind a platform that could define the future of medical benefit drug access-an area with no current industry leader. Greenfield Opportunity: With no legacy systems to constrain you, you'll help build the data architecture from the ground up. High Visibility: Your work will directly support executive decision-making and be showcased to top-tier biopharma clients. Collaborative Innovation: You'll work alongside a senior analytics leader and, soon, a visualization specialist to create a best-in-class insights engine-not just dashboards. Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working. We are unable to provide sponsorship now or in the future for this position. Minimum Qualifications: Degree or equivalent and typically requires 4+ years of relevant experience Education: Bachelor's or Master's degree in Data Science, Computer Science, Information Systems, or a related field. Critical Skills: 3+ years of experience in data engineering, analytics, or a similar role. Strong proficiency in SQL and data modeling; experience with Python or R is a plus. Familiarity with cloud data platforms (e.g., Snowflake, Azure, FHIR). Experience working with healthcare or biopharma data is highly desirable. Strong communication skills and a collaborative mindset. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $84,800 - $141,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $84.8k-141.3k yearly Auto-Apply 60d+ ago
  • Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_What Individualized Care contributes to Cardinal Health_** Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized Care provides care that is planned to meet the particular needs of an individual patient. **_Job Summary_** The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules. This role is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and dispense of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience preferred + High School Diploma, GED or equivalent work experience preferred + Ability to work Monday-Friday between the hours of 7:00 AM-7:00 PM CST **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, between the hours of 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/5/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.1-25.8 hourly 6d ago
  • Remote Insurance Sales Representative FT/PT

    Cardinal Health 4.4company rating

    Dublin, OH jobs

    We're looking for hardworking and dedicated Insurance Sales Representatives to benefit from our company provided leads, proprietary sales software, and training program at no cost. In addition to free leads, agents are also presented with live transfers from our team of Qualification Specialists that queue up interested buyers all day long! Advantages of Being a Sales Representative with Ideal Concepts: Uncapped commissions (Top agents earning over $150K annually) plus residual monthly income and ability to earn renewal business All leads (unlimited, company generated), CRM and dialer software with private exchange platform provided at no cost Extensive marketing footprint in 40+ states Year-round selling with our extensive product portfolio Dedicated support and training from our experienced sales management team Full back-office support and customer service team to support the sales team Bilingual opportunities available (Spanish preferred) Key Responsibilities Sell to company provided, live leads connected through our proprietary sales software Build comprehensive policies through a consultative, needs based sales approach Generate electronic rate quotes Service active client base for new sales opportunities Qualifications Strong outbound call ability, needs analysis and cross selling experience Ability to overcome sales objections and close over the phone How Ideal Concepts Supports Your Success You will utilize our proprietary cutting-edge software that allows customized solutions for every client Marketing solution designed to provide leads with the highest probability of a successful sale Comprehensive hands-on training to ensure you are the most efficient agent you can be You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself You will be a part of a collaborative environment that encourages problem-solvers and outside the box thinkers to find solutions and achieve excellence
    $150k yearly 60d+ ago
  • Sr Data Modeler

    McKesson 4.6company rating

    Columbus, OH jobs

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. CoverMyMeds Technology is seeking a Senior Data Modeler to join our Data Engineering team. Our group is a highly technical mix of engineers, analysts, and architects focused on building high-quality, scalable, and repeatable data solutions. We partner with business units across the company to deliver trusted data that powers both day-to-day healthcare operations and advanced analytics-ultimately helping more people get the medicines they need to live healthier lives. What You'll Do: The Sr. Data Modeler will design, develop, and maintain data models that support transactional systems (FHIR/canonical models, operational data stores, interoperability) and analytical environments (data warehouses, data marts, BI dashboards, and advanced analytics platforms). You'll ensure data is structured efficiently to enable real-time operational workflows as well as large-scale analytical insights. * Our preferred candidate will reside in the Columbus, OH area, however, we will consider a highly qualified candidate who resides in our other hub cities of Atlanta GA or Irving TX, or a fully remote candidate. * At this time, we are not able to offer sponsorship for employment visas. This includes individuals currently on F-1 OPT, STEM OPT, or any other visa status that would require future sponsorship. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship. Responsibilities: Design and implement conceptual, logical, and physical data models for both transactional healthcare applications and analytical/reporting use cases. Develop and maintain FHIR-aligned and canonical data models to support interoperability, patient/provider/drug mastering, and integration with FHIR servers. Design and optimize analytical models (dimensional, wide-table, Data Vault) that power dashboards, self-service analytics, and AI/ML workloads. Partner with product engineering, DBAs, data engineers, and business analysts to translate business requirements into scalable data architecture. Support ETL/ELT and real-time data pipelines to ensure efficient integration, transformation, and availability across operational and analytical layers. Conduct data profiling, lineage analysis, and quality checks to ensure models deliver trusted, consistent information. Document metadata, data dictionaries, and lineage across both transactional and analytical domains. Apply data governance and compliance best practices to meet regulatory requirements (HIPAA, SOX, GDPR, etc.) Skills You'll Need: Bachelor's degree in Computer Science, Information Systems, or related field. 7+ years of technical and professional experience. 5+ years of hands-on data modeling and database design experience, ideally in healthcare. Experience in FHIR (Fast Healthcare Interoperability Resources) and HL7 standards for transactional healthcare data preferred. Strong knowledge of analytical modeling (dimensional/star schema, Data Vault, warehouse/lakehouse environments). Experience with ETL/ELT processes and modern data pipeline development. Familiarity with data governance, lineage, and compliance requirements in healthcare. Strong analytical and problem-solving skills with excellent attention to detail. Preferred Skills: Experience with cloud-based healthcare data platforms (Azure, GCP, AWS, Databricks, Snowflake, etc.). Working knowledge of modern data catalogs, metadata tools, and security frameworks. Ability to balance operational and analytical priorities in data design. Collaborative mindset with the ability to partner across technical and business functions. Strong sense of urgency and ownership in delivering results We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $122,900 - $204,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $122.9k-204.8k yearly Auto-Apply 6d ago
  • Sr. Advisor, Payor Relations and Engagement (Cell & Gene Specialty Pharmacy)

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    **_What Advanced Therapy Solutions Contributes to Cardinal Health_** Advanced Therapy Solutions (ATS) is dedicated to supporting biopharma pioneers in delivering cell and gene therapies (CGTs) to patients who need them. From clinical development to commercialization, our experts partner with pharma and payers to ensure these critical therapies reach patients. We have processed over 15,000 CGT orders and support more than 425 active sites of care administering CGTs. This new specialty pharmacy will serve manufacturers, providers and patients in the cell & gene space (among other areas). The _Sr. Advisor, Payor Engagement Executive (Cell & Gene Specialty Pharmacy)_ will focus on payor engagement and negotiation. **Location** - Targeting individuals nationwide (fully remote) **Responsibilities** + **Building a Specialty Pharmacy:** Develop and enhance specialty pharmacy capabilities to support the distribution and administration of CGT products. + **Payor Relations:** Develop and maintain strong relationships with payors to facilitate smooth negotiations and resolution of coverage issues. + **Individual Case Negotiations:** Negotiate agreements with payors to secure coverage and reimbursement rate for advanced therapy / CGT products. + **Prior Authorizations:** Manage the prior authorization process for CGT products, including outreach to providers to collect all necessary documentation, submission to payor, follow-up, and resolution of authorization requests. + **Expanding Distribution Channels:** Partner with CGT manufacturers to expand their distribution channels, ensuring broader access to innovative therapies. + **Claims Adjudication:** Oversee the claims adjudication process, ensuring timely and accurate processing of ATSP claims for CGT treatments. + **Compliance:** Ensure all contracting and claims activities comply with regulatory requirements and company policies. + **Documentation:** Maintain comprehensive documentation of all negotiations, authorizations, and claims activities. + **Collaboration:** Work closely with the pharmacy team, healthcare providers, and manufacturers to ensure seamless coordination of CGT treatments. + **Education:** Provide education and training to pharmacy staff on payor requirements and best practices for managing authorizations and claims, as needed. + **Leadership.** Ability to make decisions and lead in a startup-like environment, working collaboratively with a small team, and cross-functionally, to effectively grow a new business unit. + **Quality and Compliance:** Maintain the highest standards of quality and compliance in all pharmacy operations, ensuring patient safety and product integrity. + **Patient-Centric Care:** Foster a patient-centric approach to care, prioritizing patient experience and outcomes through high-touch, personalized services. + **Innovation and Collaboration:** Drive innovation and collaboration across the ATS team and with external partners to continuously improve service offerings and patient care. **Qualifications** + Ideally targeting individuals with experience working at a specialty pharmacy, well versed in payor contracting (have led or owned contract negotiation processes for cell & gene therapies, either at a health system or payor) highly preferred + Experience with prior authorization approvals and medical/pharmacy benefit billing & coding, both highly preferred + Excellent verbal and written communication (to effectively negotiate with different health care stakeholder types) + Strong time management to enable prompt follow up to any payor or health system communications + Strong relationship building and stakeholder management + Demonstrated ability to think strategically and make sound recommendations. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Completes work independently and receives general guidance on new assignments + Work reviewed for purpose of meeting objectives **Anticipated Salary Range** $87,700.00 - $137,830.00 USD **Bonus Eligible** - Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 01/30/2026 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $87.7k-137.8k yearly 5d ago
  • Reimbursement Specialist

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create and complete accurate referrals and applications and keep updated on policy or procedural changes + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes **_Qualifications_** _:_ + High School Diploma, GED or equivalent work experience + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of Medicare, Medicaid & Commercial payer policies and guidelines for coverage, preferred + Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred + Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust + Robust computer literacy skills including data entry and MS Office-based software programs **What is expected of you and others at this level** : + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00 AM to 8:00 PM CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/31/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.4-30.6 hourly 4d ago
  • Director, Accounting

    Cardinal Health 4.4company rating

    Dublin, OH jobs

    **_What Accounting contributes to Cardinal Health_** Accounting establishes and maintains accounting policies and controls, completes technical research, safeguards the organization's assets and ensures accuracy of accounting and financial records in accordance with accounting standards. The _Director of Accounting_ is a key leader in the organization responsible for managing accounting and financial reporting processes across a variety of businesses within our Pharmaceutical and Specialty Solutions segment (largest vertical at Cardinal Health). This role is responsible for developing and leading a team of professionals to maintain appropriate accounting and control practices to ensure accurate financial records. The Director will also serve as a key business partner to others in the organization and is instrumental in supporting a variety of business initiatives. **Location** - Ideally targeting individuals based local to Central Ohio, willing and able to come in-office on a hybrid basis (generally 3 days a week at our corporate HQ in Dublin, OH, 2 days a week work from home) **Responsibilities** + Navigate, present to, and effectively communicate with all levels of the organization, including communication of technical accounting matters to non-finance professionals + Organize, lead, and motivate a team of accounting professionals + Apply concepts of risk and materiality in making complex judgments related to accounting estimates and accounting reserves + Build relationships both within and outside of reporting chain in furtherance of the organization's objectives + Support key business initiatives, including, but not limited to, M&A, tax projects, audits, system implementations. + Research technical accounting guidance; compare and contrast alternative accounting conclusions + Manage key BPO relationships + Lead process improvements + Identify, implement, and maintain key internal controls and work with internal and external auditors **Qualifications** + Ideally targeting individuals with a public accounting background (Big 4 or large firm) and industry experience at a publicly traded organization, preferred + 8+ years of people leadership experience, and an overall proficiency in identifying technical accounting issues, highly preferred + CPA preferred + Experience in writing technical accounting memos + Experience in assessing wide variety of business transactions for appropriate treatment under US GAAP, including Accounting Standard Codification (ASC) ASC-606 Revenue from Contracts with Customers and ASC ASC 805 - Business Combinations + Experience in assessing risk and designing controls in accordance with standards issued by the Public Company Accounting Oversight Board + Experience in assessing financial statement risk arising from the interrelationships of automated and semi-automated back office computer systems + Experience in drafting, interpreting, and applying accounting policies **What is expected of you and others at this level** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships **Anticipated salary range:** $116,500 - $197,010 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/25/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $116.5k-197k yearly 34d ago
  • Medical Billing Specialist Remote

    Cardinal Health 4.4company rating

    Dublin, OH jobs

    The Medical Billing Specialist is responsible for accurately coding fertility diagnostic ,treatment services and surgical procedures, submitting insurance claims, and managing the billing process for a fertility practice or healthcare facility. They ensure compliance with healthcare regulations and maximize revenue by optimizing reimbursement. General Summary of Duties: Responsible for gathering charge information, coding, entering into data base complete billing process and distributing billing information. Responsible for processing and filing insurance claims and assists patients in completing insurance forms. Essential Functions: o Prepare and submit insurance claims accurately and in a timely manner. o Verify patient insurance coverage and eligibility for fertility services( treatments and surgical procedures). o Review and address coding-related denials and discrepancies. o Researches all information needed to complete billing process including getting charge information from physicians. o Assists in the processing of insurance claims o Processes all insurance provider's correspondence, signature, and insurance forms. o Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns. o Keys charge information into entry program and produces billing. o Processes and distributes copies of billings according to clinic policies. o Records payments for entry into billing system. o Follows-up with insurance companies and ensures claims are paid/processed. o Resubmits insurance claims that have received no response or are not on file. o Works with other staff to follow-up on accounts until zero balance. o Assists error resolution. o Maintains required billing records, reports, files. o Research return mail. o Maintains strictest confidentiality. o Other duties as assigned o Identify opportunities to optimize revenue through accurate coding and billing practices. o Assist in developing strategies to increase reimbursement rates and reduce claim denials. Benefits: Offers nationally competitive compensation and benefits. Our benefits program provides a comprehensive array of services to our employees including, but not limited to health insurance (Primarily covered by the company), paid time off, retirement contributions (401k), & flexible spending account
    $34k-41k yearly est. 60d+ ago
  • PHARMACIST - OFFICE SETTING/2ND SHIFT/HYBRID

    Kroger 4.5company rating

    Columbus, OH jobs

    Perform Drug Utilization Review and Pre-verification workflow steps while supporting clinical initiatives (e.g.: MTM, adherence programs, and other initiatives to improve patient outcomes) in a centralized, closed-door pharmacy setting. Ensure the highest quality, accuracy, and efficiency is maintained in the delivery of patient prescriptions throughout the customer experience and interaction with the host pharmacy. Direct technicians in the areas of accuracy, workflow, KHC activities. Perform and oversee the associated record keeping activities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Bachelor's Degree pharmacy - Any proven leadership experience - Pharmacist License - Familiar with industry/technical terms and processes - Ability to organize and prioritize a variety of tasks/projects - Proficient with Microsoft Office Suite Desired - 1 year store pharmacy experience - Any mail order experience - Perform and oversee required workflow activities defined for centralized processing and associated record keeping activities - Provide customer service making both internal and external customers feel welcome, important, and appreciated - Work to broaden personal knowledge and pharmacy skills including obtaining/maintaining additional individual pharmacy licensure as required to maintain the business - Verify prescriptions issued by prescribers to assure accuracy and determine formulas and ingredients needed. - Verify new and refill medications against existing medications and patient profile to ensure that drug-drug or drug-disease interactions are reconciled prior to filling prescription - Display a positive and professional attitude - Maintain established procedures for quality assurance and reinforce safety programs by complying with safety procedures and identify or correcting unsafe conditions - Communicate information with department members that impact the department or job functions - Participate in periodic review of policies and procedures and update as needed - Communicate with the Pharmacy Supervisor and Operations Manager regarding any operational issues, suggestions and/or repairs - Adhere to all company, local, state, and federal laws and guidelines, including HIPAA Fraud, Waste and Abuse, and DEA Procedures - Work collaboratively with team members to promote teamwork and align the goals of the organization - Promote trust and respect among the team - Participate in the orientation and training of new pharmacists and associates - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $116k-142k yearly est. Auto-Apply 60d+ ago
  • Sr Associate Data Engineer (ETL / Databricks)

    McKesson 4.6company rating

    Columbus, OH jobs

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Rx Savings Solutions, part of McKesson's CoverMyMeds organization, offers an innovative, patented software system that educates and empowers consumers to make the best healthcare choices at the lowest cost. Founded and operated by a team of pharmacists and software engineers, we support a collaborative, cost-saving solution for purchasing prescription drugs. We currently have an opportunity for a Sr Associate Data Engineer (ETL / Databricks) to join our growing Business Operations Support data engineering team! This role will assist in planning, designing, troubleshooting and documenting technical requirements for data flows between disparate operational systems and our data warehouse. Our ideal candidate will have Databricks experience, ETL tool experience (i.e. Talend, Informatica, SSIS or DataStage), experience with SQL, and general-purpose programming languages such as Python or Java for data engineering/ingestion work. This individual will assist in end-to-end development of the ETL processes, data analytics, review business requirement documents and execute object and data models. * Our ideal candidate will reside in the Columbus, OH area, with the work primarily being remote with occasional in-office work. We may consider a well-qualified, fully remote candidate. * At this time, we are not able to offer sponsorship for employment visas. This includes individuals currently on F-1 OPT, STEM OPT, or any other visa status that would require future sponsorship. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship. Responsibilities: Build data pipelines to ingest and automate files provided by customers using ETL tool Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using primarily ETL tools Explore and learn the latest AWS technologies to provide new capabilities and increase efficiency Investigate and resolve data related issues and provide support and troubleshooting expertise Collaborating across teams to understand business needs and propose innovative solutions Requirements: Bachelor's degree in Computer Science or related technical degree, or equivalent experience, and 2+ years of relative experience 2+ years of experience with Databricks and building data pipelines to ingest and automate files provided by customers 2+ years of experience with SQL queries, including various SQL commands Experience with Python Knowledge of Structured and Unstructured data Possess understanding of BI concepts and be familiar with relational or multi-dimensional modeling concepts Understanding of RDBMS best practices and performance tuning techniques Experience with cloud technologies such as AWS services such as S3, CloudWatch, EC2, and passion for a role working in a cloud data warehouse It would be nice if you had... Experience with Agile and Scrum methodologies Knowledge of Java or JavaScript We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $80,600 - $134,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $80.6k-134.4k yearly Auto-Apply 15d ago
  • Senior Analyst, Transportation

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    **_What Transportation contributes to Cardinal Health_** Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes. **OptiFreight Logistics** is an undisputed industry leader in delivering savings via third-party freight management. Annually, OptiFreight manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management. Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers. Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space. Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value). **_Responsibilities_** + Supporting pharmaceutical and medical customers within same day and next day transportation model. + Responsible for proactively handling customer, shipper, and carrier service requests and related inquiries. + Ensure that all planned service activities are entered in the appropriate technology and assigned / dispatched to the appropriate carrier service provider. + Serve as the primary point of contact for carrier service providers for all questions regarding routing, service expectations, and successfully completing transportation requests + Monitors the status of all planned activities and proactively contacts carrier service providers to resolve pickup or delivery issues + Proactively communicates with customers to create awareness about potential service disruptions and communicate details about recovery plans + Tracks, analyzes, and reports on relevant data and metrics as needed or requested + Works with business leadership to define, develop, implement, and continually improve business processes and technology that are necessary + Assists with other tasks or projects as assigned **_Schedule_** + Remote, work from home + M-F 10:30 am - 7:00 pm EST **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years experience in transportation planning or shipping activities preferred + Prior experience working in freight brokerage company or transportation industry preferred + Experience or knowledge working within TMS (Transportation Management System) preferred + Excellent communication and interpersonal skills + Proficient in Microsoft office + Prior customer service or support experience preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated hourly range:** $27.40 per hour - $39.30 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $27.4-39.3 hourly 28d ago
  • Sr. Coordinator, Access and Patient Support

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **_Qualifications_** + 3-6 years of experience preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/5/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.4-30.6 hourly 7d ago
  • Collections Representative Remote

    Owens & Minor 4.6company rating

    Columbus, OH jobs

    At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, dental, and vision insurance, available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **JOB SUMMARY** The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated hourly range for this position is $12.21 - $17.04. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. + Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. + Verifies payment information adjustments to supervisor. + Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. + Complies with the Fair Debt Collector Practices Act (FDCPA). + Responds to customer inquiries regarding account status. + Researches customer's accounts thoroughly and documents appropriately. + Resolves discrepancies and prepares adjustments and refunds as necessary. + Ensures that all information regarding collection activity of account is entered accurately into the billing system. + Brings recurring issues to the attention of the department supervisor. + Initiates payments and resubmits bills as necessary. + Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships. + Report to work punctually at assigned starting time, and have reliable, consistent attendance + Performs other duties as required. **SUPERVISORY RESPONSIBILITIES** + N/A MINIMUM REQUIRED QUALIFICATIONS **Education and/or Experience** + High school diploma is required. + One year of related experience is required. **Certificates, Licenses, Registrations or Professional Designations** + N/A **SKILLS, KNOWLEDGE AND ABILITIES** + Business Acumen + Problem Solving/Analysis + Communication Proficiency + Personal Effectiveness/Credibility **Computer Skills** + Basic skills in Word and Excel **Language Skills** + English (reading, writing, verbal). **Mathematical Skills** + Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. **Other Skills** **PHYSICAL DEMANDS** This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. **Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.** **WORK ENVIRONMENT** Work is performed in an office setting with exposure to moderate noise. **TRAVEL** Occasional travel as required. **OTHER INFORMATION** **The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.** If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health. Owens & Minor (***************************** Accendra Health
    $12.2-17 hourly 60d+ ago
  • Pharmacy Technician: Clinical Support (Hybrid WFH, Closed-Door Pharmacy)

    Kroger 4.5company rating

    Cincinnati, OH jobs

    Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High School Diploma or GED * Ability to type 35-40 words per minute * State Registered/Licensed Technician or Nationally Certified Technician * Ability to pass FBI/BCI background check * Ability to maintain composure during stressful situations * Strong attention to detail * Ability to work both independently and as a team * Ability to organize and prioritize a variety of tasks/projects * Strong written and oral communication skills with the ability to effectively communicate with customers * Intermediate Microsoft Office skills * Contact Center Experience * Proven customer service background Desired * Retail experience * Pharmacy experience * Call Center experience * Address patient inquiries received directly through Kroger Health Connect telephone number. * Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care. * Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards * Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies. * Resolve and manage difficult customer situations in a professional manner * Achieve and maintain productivity levels consistent with contact center standards * Serve as a liaison between Kroger Health & Wellness and the patient * Problem-solve with a goal of first contact resolution * Follow-up on patient inquires within departmental guidelines. * Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care * Assist with the training and development of Kroger Health Connect team members * Provide feedback and assistance with new program development * Perform select advanced level functions under the direction of a Patient Service Specialist * Serve as a backup Patient Service Specialist and assist with the Resource line as needed * Maintain contact with store personnel as needed * Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule * Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Pharmacy Engagement Specialist

    McKesson 4.6company rating

    Ada, OH jobs

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit ***************** We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Position Summary Health Mart Atlas is the largest PSAO (Pharmacy Services Administration Organization) offering industry-leading, centralized managed care solutions to over 6,000 independent and small & medium chain pharmacies, nationwide. Health Mart Atlas obtains and manages third-party contracts, improves revenue cycles, and decreases the time spent dealing with PBM (Pharmacy Benefit Management) issues. Health Mart Atlas provides its members with the scale and leverage needed to effectively compete in today's marketplace to gain access to patients and preferred networks. McKesson is seeking a Pharmacy Engagement Specialist. The Pharmacy Engagement Specialist provides dedicated support to key customers and buying group accounts promoting PSAO satisfaction, strategic alignment, and differentiated customer support. This position works with a dotted line to the Account Managers and other Specialists assigned to each key customer group. The Pharmacy Engagement Specialist will build rapport with members and contacts affiliated with key customer groups through providing timely and accurate responses, conducting efficient research, and supporting issue resolution. The Pharmacy Engagement Specialist will identify opportunities to deliver proactive support, present specific updates on HMA QBRs, and appropriately escalate issues to limit disruption to HMA members, affiliated GPOs, and/or McKesson distribution. The Pharmacy Engagement Specialist will also support the broader HMA membership through answering inbound calls and responding to service box inquiries from existing Health Mart Atlas members. This role also supports outbound calls to current customers to follow up on open issues, returning voicemails left for the department and partaking in call campaigns. This position is an elevated role within the Customer Service department and will act as a mentor to core Customer Service Representatives supporting their job knowledge, growth, and development. The Pharmacy Engagement Specialist will assist with escalated or sensitive issues for PSAO members and internal customers. The Pharmacy Engagement Specialist must have an excellent understanding of retail pharmacy industry, comfort with learning and educating others on managed care topics such as reimbursement rates, DIRs, MAC pricing, preferred networks, Pharmacy performance (operational & clinical), and the PBM and Payor market. This role requires excellent communication, collaboration, customer service, time management, and follow-up skills. Key Responsibilities 50% - Answer inbound calls and emails from existing Health Mart Atlas pharmacies regarding general Managed Care support and needs. Work assigned issues and tasks. Appropriately resolve issues and follow-up with members. 30% - Provides dedicated support to assigned key customer/ GPO partner accounts, regarding Managed Care needs such as adjudication issues, payment research, contract solicitations, understanding various reimbursement methodologies, support with credentialing and PSAO initiatives, and reimbursement issues. Support through inbound/ outbound calls and email directly to pharmacy contacts, GPO leaders, Account Managers, and others as needed. 10% - Collaborate with Account Manager(s) and cross-functional teams to support value proposition, performance opportunities, true-ups/ collections, contracting updates, industry trends, escalation resolution, and QBRs. Attend regular check-in calls with key customers as needed. Manage contract reviews (utilizing Tableau reports) for the general membership and other complex issues. 10% - Provide leadership within the Customer Service team to help develop other CSRs through active engagement in team meetings, shadowing and working with Pharmacy Engagement leadership and trainers to improve processes. Education & Minimum Requirements Bachelor's degree in a relevant field (e.g., Healthcare Admin, Business, Finance) or equivalent work experience. Typically requires 2+ years of relevant experience. Business Experience 2+ years Customer Service call center environment experience required. Working knowledge of pharmacy operation (pharmacy technician), retail pharmacy business, and the managed care knowledge (i.e., Pharmacy Benefit Management, Narrow Networks, MAC pricing) preferred. Effectively manage customer expectations in terms of service and issue resolution. Specialized Knowledge/Skills Excellent organizational & communication skills (verbal/written). Critical thinking and analytical skills. Working Conditions Remote work environment. Able to travel domestically 5% of the time. Must be authorized to work in the US unrestricted - This position is not eligible for sponsorship. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $26.03 - $43.39 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $28k-36k yearly est. Auto-Apply 3d ago
  • Director, Accounting

    Cardinal Health 4.4company rating

    Dublin, OH jobs

    What Accounting contributes to Cardinal Health Accounting establishes and maintains accounting policies and controls, completes technical research, safeguards the organization's assets and ensures accuracy of accounting and financial records in accordance with accounting standards. The Director of Accounting is a key leader in the organization responsible for managing accounting and financial reporting processes across a variety of businesses within our Pharmaceutical and Specialty Solutions segment (largest vertical at Cardinal Health). This role is responsible for developing and leading a team of professionals to maintain appropriate accounting and control practices to ensure accurate financial records. The Director will also serve as a key business partner to others in the organization and is instrumental in supporting a variety of business initiatives. Location - Ideally targeting individuals based local to Central Ohio, willing and able to come in-office on a hybrid basis (generally 3 days a week at our corporate HQ in Dublin, OH, 2 days a week work from home) Responsibilities Navigate, present to, and effectively communicate with all levels of the organization, including communication of technical accounting matters to non-finance professionals Organize, lead, and motivate a team of accounting professionals Apply concepts of risk and materiality in making complex judgments related to accounting estimates and accounting reserves Build relationships both within and outside of reporting chain in furtherance of the organization's objectives Support key business initiatives, including, but not limited to, M&A, tax projects, audits, system implementations. Research technical accounting guidance; compare and contrast alternative accounting conclusions Manage key BPO relationships Lead process improvements Identify, implement, and maintain key internal controls and work with internal and external auditors Qualifications Ideally targeting individuals with a public accounting background (Big 4 or large firm) and industry experience at a publicly traded organization, preferred 8+ years of people leadership experience, and an overall proficiency in identifying technical accounting issues, highly preferred CPA preferred Experience in writing technical accounting memos Experience in assessing wide variety of business transactions for appropriate treatment under US GAAP, including Accounting Standard Codification (ASC) ASC-606 Revenue from Contracts with Customers and ASC ASC 805 - Business Combinations Experience in assessing risk and designing controls in accordance with standards issued by the Public Company Accounting Oversight Board Experience in assessing financial statement risk arising from the interrelationships of automated and semi-automated back office computer systems Experience in drafting, interpreting, and applying accounting policies What is expected of you and others at this level Provides leadership to managers and experienced professional staff; may also manage front line supervisors Manages an organizational budget Develops and implements policies and procedures to achieve organizational goals Assists in the development of functional strategy Decisions have an extended impact on work processes, outcomes, and customers Interacts with internal and/or external leaders, including senior management Persuades others into agreement in sensitive situations while maintaining positive relationships Anticipated salary range: $116,500 - $197,010 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/25/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $116.5k-197k yearly Auto-Apply 5d ago

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