Phil jobs

Office Administrator | Phil Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Overview The Office Administrator plays a key role in ensuring smooth daily operations and providing essential support to staff, visitors, and contractors. This position is responsible for maintaining an organized, efficient, and welcoming office environment while assisting with a range of administrative and facilities-related tasks. Key Responsibilities Mail Management: Receive, sort, and distribute incoming mail and packages to the appropriate team members. Shipping Coordination: Prepare outgoing shipments and manage all related shipping needs. Office Supplies & Organization: Monitor inventory levels, order supplies, and maintain an orderly and functional office space. Visitor Coordination: Greet onsite visitors, manage visitor logs, and ensure a professional and welcoming experience. Contractor Coordination: Schedule and coordinate contractors requiring building access (e.g., ADP) and ensure all access protocols are followed. Badge Creation: Create, issue, and track employee badges and support general access control processes. Administrative Support: Provide general administrative assistance to the team, including documentation, communication, and task coordination as needed. Qualifications Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with office software and equipment Ability to manage confidential information responsibly

At Underdog, we make sports more fun. Our thesis is simple: build the best products and we'll build the biggest company in the space, because there's so much more to be built for sports fans. We're just over five years in, and we're one of the fastest-growing sports companies ever, most recently valued at $1.3B. And it's still the early days. We've built and scaled multiple games and products across fantasy sports, sports betting, and prediction markets, all united in one seamless, simple, easy to use, intuitive and fun app. Underdog isn't for everyone. One of our core values is give a sh*t. The people who win here are the ones who care, push, and perform. If that's you, come join us. Winning as an Underdog is more fun. As a Senior QA Engineer, you'll lead the quality strategy and execution across Underdog's iOS, Android, and Web products. You'll partner closely with engineers, product managers, and designers to embed reliability and testability into how we build. This role goes beyond testing, it's about building scalable systems, driving automation adoption, and strengthening our release confidence at speed. You'll help set the standard for how features are validated, risks are managed, and quality signals are surfaced across teams. In this role, you'll shape how we test, automate, and release at game-day speed. About the role Lead QA strategy and design scalable test frameworks that power feature validation, regression testing, and automation coverage across platforms. Own release validation across mobile and web platforms, partnering with engineering and product to ensure each release is stable, performant, and delivers a seamless player experience. Improve visibility into release readiness, test health, and product quality metrics. Collaborate with engineering to identify automation opportunities and integrate tests into CI/CD pipelines. Mentor developers and QA engineers on best testing practices, fostering a culture of quality ownership and continuous improvement. Who you are 8+ years of experience in QA engineering with deep expertise in test strategy, planning, and execution. Proven background leading release testing efforts and managing complex environments across multiple teams. Proven ability with TestRail, Jira, and debugging tools like Datadog, Crashlytics, and Proxyman. Hands-on experience testing APIs and backend services, with strong understanding of data flows across systems. Strong collaborator and mentor who builds trust across engineering and product teams. Experience working with or leading distributed/offshore QA teams. Thrives in a fast-paced, entrepreneurial environment where quality and speed go hand in hand. Even better if you have Experience with native mobile automation (XCUITest, Espresso, Playwright, Xcode Cloud, or Android Studio). Background in test observability, reliability, or performance testing for consumer-scale apps. Passion for sports, fantasy gaming, or the live energy of sports betting products. Our target starting base salary range for this position is between $135,000 and $184,000, plus pre-IPO equity. Our comp range reflects the full scale of expected compensation for this role. Offers are calibrated based on experience, skills, impact, and geographies. Most new hires land in the lower half of the band, with the opportunity to advance toward the upper end over time. What we can offer you: Unlimited PTO for full-time employees (we're extremely flexible with the exception of the first few weeks before & into the NFL season) 16 weeks of fully paid parental leave Home office stipend A connected virtual-first culture with a highly engaged distributed workforce 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents #LI-REMOTE This position may require sports betting licensure based on certain state regulations. Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. California Applicants: Review our CPRA Privacy Notice here.

What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements. About the Team This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion. ResponsibilitiesDeployable Customer-Facing Engagements + Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms) + Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption + Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals + Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics Scalable & Programmatic Impact + Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources: + Micro-learnings and step-by-step guides + Comprehensive playbooks and success plans + Educational webinars and customer campaigns + Workflow and use case catalogs + Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions + Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use + Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers Success Metrics & KPIs + Product Adoption Growth: Increase percentage of customers actively using key features and workflows + Time-to-Adoption: Accelerate adoption timelines for new product rollouts + Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content + CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests + Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption Products Supported + AI and CAIC + Events and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives. About the Team The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities. What we're looking for + Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment. + Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies. + Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs. + Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals. + Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions. + Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance. + Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions. + Support the scaling of a sales team during periods of rapid expansion or substantial organizational change. + Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities. Salary Range or On Target Earnings: Minimum: $184,300.00 Maximum: $403,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 12/25/25 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect Zoom is seeking a strategic and hands-on Finance Business Partner to support the Sales organization within our Go-to-Market team. This role is a critical advisor to sales leadership, driving data-informed decisions and ensuring alignment of financial goals with business strategy. You will partner cross-functionally with Product, Sales Ops, Marketing, and Customer Success to optimize revenue performance, manage Go-to-Market investments, and support scalable growth in a $5B+ ARR enterprise SaaS environment. About the Team The Sales FP&A team is part of the larger Finance organization within Zoom. You will join a talented and diverse team driving Zoom's Go-to-Market strategy. We operate at the intersection of finance, sales, and business strategy, focusing on high-impact opportunities that enhance our growth trajectory. Responsibilities + Partnering directly with Zoom Product GMs to provide financial insights and support strategic decision-making. + Aligning on annual and quarterly Go-to-Market plans, revenue targets, and investment priorities. + Driving forecasting and performance management for bookings, ARR, and retention by product line. + Building and maintaining dashboards, scorecards, and reporting on KPIs including pipeline conversion, rep productivity, and product attach/cross-sell. + Identifying trends, risks, and growth opportunities and provide clear recommendations. + Conducting deep-dive analyses on sales performance, funnel health, and forecasting accuracy. + Supporting QBRs, executive updates, and board-level reporting on Go-to-Market and product sales performance. + Improving and scaling FP&A processes, tools, and systems in coordination with broader finance team . What we're looking for + Bachelor's degree in Finance, Accounting, Economics, or a related field. + 3-5 years of experience in FP&A, with at least 1 year focused on Sales Finance. + Experience supporting commercial or field sales teams, in a tech, SaaS, or B2B environment. + Excellent analytical skills with experience in SQL, Excel/Sheets, and BI tools (e.g., Tableau, Looker, Power BI). + Excellent communication and storytelling skills-comfortable presenting to sales and senior leadership. + Proven ability to influence cross-functional stakeholders in a matrixed environment. + Highly analytical, detail-oriented, and able to manage multiple priorities. + Experience with CRM systems and BI tools (e.g., Salesforce, Tableau). + Experience supporting a sales or product-led organization with complex sales motions. + Ability to synthesize large data sets into clear, actionable business insights. Salary Range or On Target Earnings: Minimum: $65,400.00 Maximum: $158,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/04/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

At Underdog, we make sports more fun. Our thesis is simple: build the best products and we'll build the biggest company in the space, because there's so much more to be built for sports fans. We're just over five years in, and we're one of the fastest-growing sports companies ever, most recently valued at $1.3B. And it's still the early days. We've built and scaled multiple games and products across fantasy sports, sports betting, and prediction markets, all united in one seamless, simple, easy to use, intuitive and fun app. Underdog isn't for everyone. One of our core values is give a sh*t. The people who win here are the ones who care, push, and perform. If that's you, come join us. Winning as an Underdog is more fun. About the role Design the future of sports entertainment. Shape the development of a cutting-edge data platform solutions that provides seamless, engaging, and scalable experiences for millions of sports fans globally Deliver best in class features and performance. Prioritize, execute, and oversee core initiatives that drive innovation and ensure data platform reliability at scale Build a winning engineering culture. Cultivate a collaborative, innovative environment that thrives on technical excellence, creativity, and shared passion for delivering impactful products Champion development best practices. Advocate for and implement engineering best practices, ensuring the team aligns with industry standards and maintains a high-quality codebase Collaborate to shape the product vision. Partner closely with data scientists and engineering leads to define features, plan delivery, and drive the development process from ideation to launch Research new technologies. Research and keep up to date on emerging technologies and trends and focus on iteratively implementing them into Underdog's data platform systems Who you are At least 5 years of experience building microservices heavy backend systems in a cloud environment (e.g. AWS, GCP, Azure) Advanced proficiency with C++ Experience with containerization and orchestration technologies such as Docker, Kubernetes, or ECS Experience with real time data processing frameworks such as Kafka, Flink, or Kinesis Highly focused on delivering results for internal and external stakeholders in a fast-paced, entrepreneurial environment Excellent leadership and communication skills with ability to influence and collaborate with stakeholders Experience with DevOps practices such as CI/CD pipelines, and infrastructure-as-code tools (e.g. Terraform, CDK) Even better if you have Experience with Go or Rust Strong interest in sports Prior experience in the finance industry Experience with pipeline optimization Our target starting base salary range for this position is between $160,000 and $240,000, plus pre-IPO equity. Our comp range reflects the full scale of expected compensation for this role. Offers are calibrated based on experience, skills, impact, and geographies. Most new hires land in the lower half of the band, with the opportunity to advance toward the upper end over time. What we can offer you: Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) 16 weeks of fully paid parental leave Home office stipend A connected virtual first culture with a highly engaged distributed workforce 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents #LI-REMOTE This position may require sports betting licensure based on certain state regulations. Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. California Applicants: Review our CPRA Privacy Notice here.

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person's metabolism - drawing on thousands of data points from CGMs, smartwatches, and meal logs - that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Join us in one of our most critical member-facing roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an Optimization Health Coach at Twin, you make a difference in people's lives every day by providing guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health. This job is a great fit for you if you naturally help people take on difficult things in their lives, recognize that it is hard to change habits, and are skilled in behavioral tools that help activate people to make positive changes; you are quick to adopt new apps, use data to make decisions and enjoy integrating the latest medical science and technology in your coaching practices; and you would thrive on working with a talented care team, including leaning on nurses, nurse practitioners, and physicians assistants along with the Twin Health app to direct your guidance to our members. As an Optimization health coach, your focus is around your members' next level of healing. You will help them sustain and maintain the progress they have made throughout their conditioning phase of the Twin program. You will be their ongoing partner to keep them engaged and motivated and ensure they are seeing continued success in the ways that matter to them. The schedule for this position is Sun 9am-5pm, Mon-Thurs 10am-6pm in your time zone Excited to join us and do your part in improving people's health and happiness? Responsibilities Deliver remote coaching via apps, video conferencing, and the Twin Health electronic system Engage members to set goals, manage their care, and stay motivated on their journey to self efficacy Motivate, coach, and provide exceptional service and support to your members to achieve their health goals as designated by the Twin app You are expected to use AI powered tools to deliver metrics driven insights and coaching You are expected to use AI powered tools to support daily member rounding in addition to scheduled visits and complete progress notes within 24 hours You will respond to all chats within 24 business hours Provide feedback to members metrics including weight, continuous blood glucose monitoring, sleep, movement, adherence to their nutrition, engagement within the app and identifying opportunities for improvement Strictly adhere to Standard Operating Procedures for member management and escalations Collaborate closely with coaching team colleagues, providers, registered nurses and operations teams to drive a seamless experience for members Work with a multidisciplinary team within Twin and the academic setting to resolve patient care issues and advance members toward chronic disease prevention and reversal Participate in on-going pilot programs and support additional programs as needed Participate in collecting member testimonials to support partner success needs Weekend and holiday on call responsibilities PTO coverage responsibilities You will maintain a high volume caseload (minimum of 500) Flexibility to work any shift (at least 2 evening shifts per week) or change shifts based on business needs. Complete additional duties as assigned Qualifications 3+ years of related work experience potentially in the areas of Health/Nutrition counseling, health coaching, or similar Active license in US, Health Coaching or Health Educator certifications preferred Ability to effectively work remotely having strong computer skills (Google, Slack, Video Conference) and ability to work from a computer extended periods of time Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care Comfort and enthusiasm in blending motivational interviewing and driving behavior change with metrics driven coaching and supporting business outcomes Experience and enthusiasm for delivering coaching via video calls, preferred Comfort with back to back video visits Effective time management skills and able to balance member video visits with tasks and member chats Experience maintaining a high volume caseload Comfort with ambiguity and change Experience and ability to thrive in a high-growth, quickly changing environment, startup experience preferred Commitment to advancing individual health and wellness Determination in following through on commitments and driving business value Positive, optimistic attitude that inspires clients and fellow team members Friendly, enthusiastic, attentive listener with excellent interpersonal and communication skills and the ability to build trusting relationships Professional telephone and video skills Self-motivated and results-focused Quick learner who integrates new knowledge Organized and detail-oriented Ability to handle competing demands with diplomacy and enthusiasm Ability to work collaboratively with clinical infrastructure and hierarchies Bilingual- fluent in both English and Spanish preferred Passion for Twin's purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases Compensation and Benefits Compensation for this position is $70,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments. Opportunity for equity participation Unlimited vacation with manager approval Based on company needs Only a certain number of coaches can be off on a given day 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan

The Production Manager is responsible for driving safety, quality, people development, cleanliness, and on-time delivery across all production areas. This role owns the production processes, leading teams to achieve performance goals while ensuring alignment with company standards and objectives. The Production Manager collaborates closely with Human Resources, Environmental Health & Safety, Quality, Purchasing, Logistics, and Warehousing to meet key performance indicators (KPIs). In addition, this position supports the Director of Operations in budgeting, goal setting, cost reduction, and strategic planning initiatives. Key Responsibilities The following duties represent core expectations and may be adjusted or expanded as needed. People & Safety Champion a culture of safety through positive reinforcement, active engagement, and continuous improvement. Lead safety initiatives, identify risks, and implement corrective actions. Build an inclusive culture where employees feel valued, empowered, and part of the improvement process. Ensure consistent training programs and documentation across all production operations. Develop and maintain accurate job descriptions for production personnel. Manage and develop employees in compliance with company policies and applicable laws, including recruiting, training, performance management, and corrective action. Production Operations Apply Leader Standard Work to ensure processes operate as designed and performance standards are met. Establish and maintain visual management systems for effective communication and process monitoring. Lead daily cross-functional accountability meetings to review performance, address issues, and align priorities. Coach and mentor teams to drive ownership, engagement, and continuous improvement. Maintain a clean, organized facility using 5S principles. Review production schedules, assign staffing, and allocate resources to meet delivery commitments. Anticipate production challenges, develop contingency plans, and communicate proactively. Lead root cause analysis and problem-solving efforts to prevent issue recurrence. Ensure process documentation is current, accurate, and adhered to. Conduct capacity planning and production schedule reviews to determine staffing, equipment, and tooling needs. Assist in developing and managing the annual production budget. Support long-term planning, new process design, and company growth initiatives. Continuous Improvement & Cost Reduction Promote a culture of continuous improvement throughout production operations. Plan, lead, and track annual cost reduction and efficiency improvement projects. Participate in Lean manufacturing initiatives to eliminate waste and optimize productivity. Lead and facilitate Lean events that support sustained improvement and performance excellence. Qualifications Education & Experience Bachelors degree and at least five (5) years of related experience, or an equivalent combination of education and experience. Project management experience preferred. Proven ability to apply Lean manufacturing principles and systems. Skills & Attributes Strong leadership, communication, and team development skills. Excellent analytical, problem-solving, and decision-making abilities. Deep understanding of safety and quality standards in manufacturing environments. Strategic thinker with solid business and financial acumen impacting P&L performance. Customer-focused, with an understanding of how production supports internal and external stakeholders. Demonstrated ability to coach teams, foster accountability, and drive engagement. Proactive, self-motivated, and adaptable to changing business needs. Committed to professional growth and continuous learning. Licenses & Certifications Valid drivers license with an acceptable driving record and insurance coverage.

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a licensed Pharmacist in the state of Ohio to support pharmacy operations and ensure high-quality, compliant dispensing of specialty medications. This role will focus on prescription verification, patient safety, and ensuring timely medication delivery in accordance with state and federal regulations. Reporting to the Pharmacist in Charge, you will play a vital role in providing safe, accurate, and efficient pharmacy services. Responsibilities Verifying prescriptions for accuracy, completeness, and compliance with regulatory requirements Counseling patients when necessary to ensure safe and effective medication use Reviewing patient records and medication histories to identify potential drug interactions or safety concerns Collaborating with pharmacy technicians and operations staff to ensure efficient prescription fulfillment Maintaining accurate records in accordance with state and federal guidelines Participating in quality assurance and continuous improvement efforts within the pharmacy Supporting pharmacy operations in alignment with PHIL's mission to improve patient access to care Qualifications Bachelor's degree in Pharmacy or Doctor of Pharmacy (PharmD) Active and unrestricted Ohio pharmacist license in good standing 1-3 years of experience in a retail, specialty, or mail-order pharmacy setting Deep knowledge of state and federal pharmacy laws and regulations Strong attention to detail and a commitment to patient safety Be mobile and remain upright for extended periods of time Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Familiarity with prescription fulfillment systems and electronic health records (EHR) preferred Experience with specialty medications or chronic disease management is a plus Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.

We are seeking skilled and dedicated Machine Technicians for a permanent opportunities with our customer in Springfield, Ohio. There is a 1st and 2nd shift position open (4x10 hour days). The ideal candidate will have a strong background in industrial maintenance and technical service, with the ability to troubleshoot and repair various machinery. This role requires a proactive approach to problem-solving and a commitment to delivering excellent customer service. The Machine Technician will work closely with clients to ensure their equipment operates efficiently and effectively. Responsibilities Perform routine maintenance and repairs on industrial machinery to ensure optimal performance. Utilize tools such as an ohmmeter for electrical testing and diagnostics. Conduct field service visits to client locations for on-site troubleshooting and repairs. Collaborate with the technical sales team to provide insights on equipment functionality and customer needs. Maintain high voltage systems safely while adhering to industry standards. Execute stick welding tasks as needed for equipment repairs or modifications. Provide exceptional customer service by addressing client concerns and ensuring satisfaction with services rendered. Document all maintenance activities, repairs, and parts used for future reference. Requirements High School Diploma or GED required. Post high school training in disciplines listed above (mechanics, plumbing, hydraulics, electricity) required. Previous experience in machine maintenance in a factory environment required. Press repair experience preferred but not required. Basic experience with PLC is required. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Work Location: In person

The Quality Manager leads all quality initiatives within the organization, ensuring products meet customer and regulatory standards. This role partners closely with Engineering, Sales, and Production and plays a key role in driving continuous improvement, supporting new projects, and maintaining a strong quality culture across the facility. Qualifications Bachelors degree in a related field preferred Minimum 3 years of leadership experience Strong data analysis skills with the ability to identify and resolve abnormalities Hands-on experience with production and quality equipment Key Responsibilities Lead communication with associates regarding quality systems, product updates, and customer requirements Ensure QC lab and inspection teams have proper tools and resources for timely and accurate shipment of products Monitor processes to maintain high accuracy and product conformity Oversee equipment condition and ensure proper operation Participate in plant meetings related to quality, customer performance, and continuous improvement Identify areas for improvement and implement cost-effective, safety-focused, and quality-enhancing solutions Maintain strong interdepartmental communication for timely customer updates Ensure cross-training of associates and compliance with customer specifications Support employee development, training, and performance management Lead and support hiring activities in partnership with HR Perform additional responsibilities as role evolves or assigned by Plant Manager Supervisory Responsibilities Manages all department employees, including performance development, supervision, and staffing in coordination with HR. Location: Springfield, Ohio Full-time $70,000 to $85,000

We are seeking an experienced IT Support Specialist to join our team. This role provides hands-on support for enterprise IT environments, including server and network infrastructure, Microsoft 365, and end-user systems. You will work directly with clients, delivering both remote and on-site technical support. Key Responsibilities Administer, install, and support Windows Server operating systems Manage and support server virtualization environments Configure and administer Microsoft 365 (email, OneDrive, SharePoint, Intune) Install and support Windows desktop operating systems, hardware, and peripherals Ensure successful backup and recovery of server operating systems Administer, install, and support network hardware (routers, firewalls, switches, wireless access points) Maintain configuration and support documentation Participate in an on-call rotation approximately once per month Required Skills & Experience Microsoft Windows Server 20162022 (Group Policy, Active Directory, DHCP, DNS, file sharing, printer management) Microsoft Windows 10/11 in a business environment Microsoft Hyper-V or VMware ESXi Microsoft 365 management and deployment Server backup and recovery (Datto experience a plus) Network technologies including VLANs, inter-site routing, site-to-site VPN, remote access VPN, and wireless access (Cisco and Ubiquiti experience a plus) Friendly and outgoing personality with the ability to thrive in a dynamic environment, supporting a variety of Dayton-based businesses Preferred Qualifications Experience with AutoTask or other ticketing-based systems Experience with N-Able or similar RMM tools Experience with Microsoft Azure or AWS Experience with Asterisk/FreePBX/PBXact or similar VoIP technologies Project management skills to assist with migrations Benefits Health and dental insurance Paid time off (10 holidays + 2 weeks PTO to start) Smartphone and mileage reimbursement Bonus opportunities and profit sharing (after 1 year) Additional Requirements U.S. citizenship required Clean criminal background (local and FBI checks) Drug screening required Reliable transportation for on-site client visits Location: Dayton, Ohio, United States

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person's metabolism - drawing on thousands of data points from CGMs, smartwatches, and meal logs - that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity At Twin, Certified Medical Assistants work across multiple practice areas and support both clinical and administrative tasks. This role is heavily team-oriented and relies on strong communication and organizational skills. The CMA has primary responsibility for supporting the entire member journey from new member Intake and Enrollment to active member program care management. This role will work in partnership with the nursing team to support operational standards and best practices. Specific daily responsibilities include preparing charts, scheduling appointments and conducting intake tasks such as medication reconciliation, confirming primary care provider (PCP) and specialist details, as well as verifying pharmacy information. MAs working in Enrollment also conduct scheduled member phone calls as part of Twin's on-boarding process and coordinate with a team of service advisors and Registered Nurses. Proficiency in scheduling and documentation, experience with multiple systems and platforms, as well as the ability to engage with members and teammates are critical success factors for this role. Additional considerations include ability to work with competing priorities and comfort with change. The schedule for this position is Sunday-Thursday, 8:30am-5pm PST (9:30-6 MST, 10:30-7 CST, 11:30-8 EST) Monday-Friday, 8:30am-5pm PST (9:30-6 MST, 10:30-7 CST, 11:30-8 EST) Tuesday-Saturday, 8:30am-5pm PST (9:30-6 MST, 10:30-7 CST, 11:30-8 EST) Responsibilities While the primary assignment could be within any of these practice areas, the Twin MA team is cross-trained and works across multiple practice areas such as Intake, Member Enrollment and Member Program Activation Works cross-collaboratively to capture, enter and confirm health profile information vital for virtual on-boarding and visits Collects and maintains accurate Twin members' health information and upholds compliance (HIPAA) Conducts new member phone call visits with scripting and completes documentation; effectively engages members about Twin Health and in partnership with Enrollment team Supports scheduling coordination and helps ensures accuracy of scheduled member visits Coordinates with the care team and nursing team to provide administrative support for care management activities and team level projects Also assists with and completes medication requests, tasking actions, lab reminders and scheduling, prior authorizations, and other non-clinical triaging Demonstrates excellent communication skills with passion and empathy while also documenting with accuracy and detail May support pilots and efforts at a high-level and help identify impact(s) related to changes Helps identify and address potential challenges by providing feedback (i.e. may help track and report on specific processes, as determined by managing team) May include member outreach to help complete med entry and capture missing information Utilizes EMR tools/platforms, portal messages, phone calls, faxes and/or letters May help initiate medication refill requests Assists RN in coordinating and completing on-boarding tasks Participates in team huddles, care management planning and operations meetings Participates in continuous process improvement activities and initiatives May help close loop regarding the sharing of educational materials to members prior to onboarding visit (pharmacy coupons, use of supplements, and need for most accurate and up to date PCP and pharmacy information from potential members) This position supports clinical operations through team workqueues and daily tasking assignments Performs administrative tasks (indirect care) that support the care team May perform follow-up calls to members and primary care/providers regarding their experience and any high-level, program-related questions or issue resolution needs Actively refers to reports and various trackers to help close operationally related gaps Works under general supervision of the Team Leader and/or Registered Nurse Ops Manager Confers with managing team leader on any unusual situations Licensed health professionals are available to non-clinical administrative staff while performing initial screening and related care management/program enrollment tasks Completes other duties as assigned, such as helping to update policies and procedures, learning new technology, etc. Qualifications National Certification in Medical Assisting Strong communication skills, both written and verbal Empathy and the ability to connect with members and teammates, care team members 2+ years of college 5+ years of experience in a healthcare setting, working with clinicians Role requires proficiency level typically achieved with three-five years of experience in healthcare as a Medical Assistant, Certified Medical Assistant (CMA), Health Unit Coordinator, etc. Displays ability to communicate with others effectively, listen closely and convey information clearly Demonstrates strong organizational skills with ability to work efficiently and effectively in a fast paced, innovative environment Manages multiple, competing priorities and enjoys details Likes to work independently and as part of a high performing team Enjoys problem solving and takes initiative to present solutions Experience with electronic health records and platforms Experience using audio/visual technology or video conferencing platforms Knowledge of healthcare practices and medical vocabulary Knowledgeable in patient intake, capturing necessary medical info and medication reconciliation Access to high-speed internet and phone lines Passion for Twin's purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases. Bilingual, fluent in Spanish preferred Compensation and Benefits The compensation range for this position is $21.63 per hour. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan

What you can expect We are seeking a strategic and data-driven Churn Segment Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing and implementing comprehensive strategies to mitigate churn and increase retention across these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership Team weekly. About the Team As a Churn Segment Leader, you'll have the opportunity to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team, gaining visibility and experience while driving initiatives that are critical to our company's success. Join us in our mission to deliver exceptional value to our largest customer base and help shape the future of our organization. Responsibilities + Designing and executing strategic initiatives to reduce churn and improve retention metrics across the Solo/ Micro segment + Building and leading cross-functional teams to implement churn mitigation programs + Developing data-driven insights to identify at-risk customers and churn patterns + Creating actionable recommendations based on customer behavior analysis + Presenting weekly and monthly progress reports to executive leadership + Partnering closely with the ecommerce team and the SMB/ Mass Market Churn Leader + Establishing KPIs and success metrics for retention initiatives + Collaborating with product, sales, customer success, and marketing teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous improvement through testing, learning, and iterating on retention strategies What we're looking for: + 10+ years of experience in SaaS environment with focus on customer retention or related areas + Proven track record in developing and implementing successful strategic initiatives + Program management experience with ability to coordinate multiple workstreams + Advanced data analytics skills with ability to translate complex data into actionable insights + Executive communication skills, both written and verbal + Experience presenting to and influencing senior leadership + Bachelor's degree in Business, Analytics, or related field (Master's preferred) Salary Range or On Target Earnings: Minimum: $146,700.00 Maximum: $339,300.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 12/24/25 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Founded in 2015, Phil is a Series D B2B2C platform that provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers enabling easy and affordable access to medicine. We are a group of like-minded individuals from varying backgrounds passionate about creating a new and innovative healthcare platform, focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Position Overview As a Partner Operations Specialist, you will support our Partner Performance Managers with day to day tasks critical for the performance of our Partner Pharmacy network. Responsibilities include, but are not limited to: Reviewing and responding to internal escalation requests Data entry and processing requests for our biggest partners Contacting partners to resolve issues that prevent a successful client/patient/partner experience Performing a variety of tasks in the Phil dashboard to ensure speed and accuracy of patient requests Placing inventory orders for our partner network Review script level issues to ensure proper process was followed and correct as needed Triage, resolve, and respond to order-related escalations or one-off requests Identify errors and understand workflows to unblock prescriptions Collaborate with Partner Performance Managers and other team members to ensure the company's goals and targets are met. What We're Looking For 2+ years of experience, pharmacy technician and/or external administrative support. Bonus if you have Prior pharmacy technician experience and use of proprietary software to process prescriptions. Proven track record of attention to detail and strong organizational skills Self-motivated, driven, hands-on individual with the ability to manage daily and weekly tasks. Willingness to learn and understand operational workflows in order to quickly determine root cause Prior experience working with external clients/partners with a demonstrated ability to communicate effectively to resolve questions or concerns Solid written, verbal, and interpersonal communication skills. Ability to operate independently in a fast-paced and challenging environment. Comfortable with the dynamic nature of a rapidly expanding start-up company, demonstrating adaptability. Experience with G-Suite applications, showcasing the ability to leverage collaborative platforms for efficient communication, file-sharing, and project coordination in a remote work environment. Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision). 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer.

At Underdog, we make sports more fun. Our thesis is simple: build the best products and we'll build the biggest company in the space, because there's so much more to be built for sports fans. We're just over five years in, and we're one of the fastest-growing sports companies ever, most recently valued at $1.3B. And it's still the early days. We've built and scaled multiple games and products across fantasy sports, sports betting, and prediction markets, all united in one seamless, simple, easy to use, intuitive and fun app. Underdog isn't for everyone. One of our core values is give a sh*t. The people who win here are the ones who care, push, and perform. If that's you, come join us. Winning as an Underdog is more fun. The Director of Research & Insights will lead the development and execution of a comprehensive insights strategy that deepens our understanding of our customers, brand, product, and marketplace. This leader will oversee all research initiatives-qualitative, quantitative, and behavioral-and translate insights into strategic guidance that drives brand growth, marketing effectiveness, and product innovation. Acting as both a subject matter expert and a strategic partner, the Director will champion a culture of customer-centric decision-making across the organization. About the role: Customer & Market Insights Lead the customer proposition and voice of customer program, creating a unified framework to capture, analyze, and share customer and market feedback across the business. Design and execute custom research studies, brand tracking, and consumer sentiment analyses that reveal actionable insights and business opportunities. Conduct market and competitive analyses to identify emerging trends, white space, and potential threats. Partner cross functionally with Product, Strategy and Data to own the measurement, analysis, and reporting of consumer-level metrics, ensuring insights drive marketing, product, and brand strategies. Strategic Influence & Storytelling Triangulate research findings with data and insights to build clear, compelling narratives that influence strategic and operational decisions. Provide insights that shape brand positioning, messaging, and marketing campaigns, connecting customer data to creative strategy. Lead the articulation of the Underdog customer promise - ensuring our positioning, differentiation, and emotional and functional benefits resonate with fans. Partner with Product, Marketing, VIP and Strategy leaders to inform roadmap prioritization and cross-channel initiatives. Research Leadership & Governance Oversee both qualitative and quantitative research projects, managing the full lifecycle from design to delivery. Champion data governance, experimentation, and integration best practices, ensuring systems like CRM and analytics tools support deep customer understanding. Be the internal subject matter expert on data collection tools, methodologies, and insight communication. Optimize internal processes for gathering, sharing, and acting on customer data across departments. Partnerships & Collaboration Build strong relationships with senior leaders across Product, Marketing, and other functions to align insights and work with business goals. Manage and nurture relationships with external research partners and vendors to ensure high-quality, strategic deliverables. Collaborate with cross-functional teams to integrate insights into day-to-day decision-making and long-term planning. Who you are 10+ years of experience in consumer insights, market research, or analytics, ideally within a fast-paced, consumer-focused brand or digital platform. Proven track record of transforming data into actionable strategies that drive measurable business outcomes. Deep expertise in both qualitative and quantitative research methods, with experience leading brand tracking and customer segmentation studies. Strong storytelling and presentation skills; able to distill complex data into clear narratives for executive audiences. Demonstrated ability to manage external research partners and large-scale insight programs. Experience with CRM systems, analytics dashboards, and customer data integration best practices. Passion for understanding customer behavior, culture, and the dynamics that shape brand loyalty. Even better if you have RMG category experience Multi-product, direct to consumer experience in a hyper-competitive category Our target starting base salary range for this position is between $176,000 and $210,000, plus target equity. The starting base salary will depend on a number of factors including the candidate's skills and experience, among other things. What we can offer you: Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) 16 weeks of fully paid parental leave Home office stipend A connected virtual first culture with a highly engaged distributed workforce 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents #LI-REMOTE This position may require sports betting licensure based on certain state regulations. Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. California Applicants: Review our CPRA Privacy Notice here.

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview Phil is seeking a talented and experienced Pharmacy Warehouse Technician to help support the closed door prescription drug wholesale operation at our Columbus, OH warehouse location. This role will focus on managing day to day inventory tasks, packing sales orders quickly, accurately and with efficiency while also ensuring we meet regulatory compliance at a state and Federal level. This is an exciting role that offers the opportunity to make a significant impact on the success of Phil and our Patients. Location Requirements: This position is ONSITE at our Columbus, OH location. Working hours: 8:30AM-5PM M-F 40hrs a week with no overtime Responsibilities: Managing day to day inventory tasks Ordering and receiving drugs from manufacturers Maintaining adequate stock levels for drugs packaging, and office supplies Ensuring proper temperature and humidity controls for drug storage Processing purchase orders, invoices, and credits to and from vendors Packing sales orders quickly and efficiently with accuracy in mind Completing all tasks with consideration for regulatory compliance at the state and federal level Building strong relationships using spoken and written communication with vendors, customers, couriers and colleagues Assisting with partner orders Assisting our California teams remotely with orders, invoices, credits, etc. Qualifications: Able to adapt to mid-level software programs General pharmacy knowledge is a plus but not required Prior MS Office, Google Suite knowledge a huge plus Strong communication skills, both oral and written Can repeatedly lift up to 50 lbs throughout the day with little to no assistance Able to work in a fast paced environment Detail oriented, accuracy driven Able to work independently Ohio Pharmacy Technician License ( Preferred but not required) PTCB License ( Preferred but not required) Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision). 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer.

At Underdog, we make sports more fun. Our thesis is simple: build the best products and we'll build the biggest company in the space, because there's so much more to be built for sports fans. We're just over five years in, and we're one of the fastest-growing sports companies ever, most recently valued at $1.3B. And it's still the early days. We've built and scaled multiple games and products across fantasy sports, sports betting, and prediction markets, all united in one seamless, simple, easy to use, intuitive and fun app. Underdog isn't for everyone. One of our core values is give a sh*t. The people who win here are the ones who care, push, and perform. If that's you, come join us. Winning as an Underdog is more fun. About the role and why it's unique: As a Machine Learning Engineer on the Data Engineering team, you'll partner closely with the Data Science team to build out our foundational Machine Learning platform Build internal tools and services to accelerate UD's model building and deployment process Build frameworks to measure and analyze model performance and accuracy in production environments Lead technical initiatives, and drive results in a fast-paced, dynamic environment Lead code reviews, provide constructive feedback, and evangelize best practices to maintain code and data quality Keep up to date on emerging ML technologies and trends and focus on iteratively implementing them into Underdog's engineering systems Who you are: At least 3 years of experience with model lifecycle (optimization, training and serving) in a cloud environment Advanced proficiency with Python and SQL Experience with with big data tools including Spark, Flink, Databricks, Snowflake, S3 Strong proficiency with SageMaker, Vertex AI, Databricks, Kubeflow and/or comparable ML platforms or technologies Experience building recommendation systems Highly focused on delivering results for the Data Science team in a fast-paced, entrepreneurial environment Even better if you have: Strong interest in sports Prior experience in the sports betting industry Our target starting base salary range for this position is between $135,000 and $165,000, plus pre-IPO equity. Our comp range reflects the full scale of expected compensation for this role. Offers are calibrated based on experience, skills, impact, and geographies. Most new hires land in the lower half of the band, with the opportunity to advance toward the upper end over time. What we can offer you: Unlimited PTO for full-time employees (we're extremely flexible with the exception of the first few weeks before & into the NFL season) 16 weeks of fully paid parental leave Home office stipend A connected virtual-first culture with a highly engaged distributed workforce 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents #LI-REMOTE This position may require sports betting licensure based on certain state regulations. Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. California Applicants: Review our CPRA Privacy Notice here.

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview Phil is seeking a talented and experienced Principal Engineer/Software Architect to define and lead the evolution of our technical architecture. This role will focus on scaling our prescription management platform, simplifying complex workflows, and preparing for AI/LLM integration. Reporting to the VP of Engineering, you will own our architectural vision, drive innovation, and serve as the technical authority for our engineering organization. Responsibilities Develop and own the technical architecture vision for PHIL's prescription management platform Lead architectural evolution to support scale, complexity, and growth Design high-performance, backend systems to support mission-critical operations Define architectural principles, standards, and guardrails across the platform Analyze and simplify complex, rule-based workflows and systems Architect scalable solutions for large volumes of pharmacy and patient data Create data structures and APIs optimized for AI/LLM consumption Drive technical governance, architecture reviews, and engineering best practices Mentor Staff Engineers and provide technical leadership across teams Collaborate cross-functionally with product, business, and engineering stakeholders Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience) 10+ years of software engineering experience with at least 5 in architectural leadership Proven experience designing and scaling complex, workflow-driven systems Deep expertise in backend systems, distributed architectures, and API design Strong understanding of cloud-native architectures (AWS, GCP, or Azure) Experience simplifying complex systems while enhancing functionality Expertise in data modeling and high-reliability data pipelines Excellent communication and stakeholder management skills Experience in regulated industries such as healthcare, pharma, or finance Preferred Qualifications Experience with healthcare or pharmacy-related systems and/or prescription processing and pharmacy operations Experience with workflow engines and configurable systems Proficiency in Golang, Python, or similar languages Background in scaling B2B2C platforms with multiple integrations Familiarity with event-driven architectures and CI/CD pipelines Experience integrating AI/LLM capabilities into production systems Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.