Philadelphia Federal Credit Union jobs - 3,297 jobs

Executive Assistant - Private Operations Role A confidential, privately owned organization is hiring an Executive Assistant to support senior leadership across a portfolio of administrative, operational, and financial activities. This role functions as a central point of coordination, ensuring day-to-day tasks, documentation, and external relationships run smoothly and accurately. This position is well-suited for an experienced assistant who thrives in environments requiring discretion, independence, and strong judgment. Core Responsibilities Track and process routine financial activity across multiple accounts and business lines Coordinate payments, documentation, and approvals for recurring and one-time obligations Maintain organized records of statements, invoices, and transaction history Monitor account activity and flag items requiring attention or follow-up Support internal reporting and documentation accuracy Oversee general office organization, records, and correspondence Manage physical and digital filing systems Handle mail, deliveries, and document routing Create and update internal reference materials and workflows Provide support for special initiatives and time-sensitive requests Serve as a point of contact for professional service providers and vendors Coordinate scheduling, documentation, and follow-up with third parties Assist with oversight of contracted services and ongoing operational needs Provide trusted support for leadership-related tasks requiring discretion Assist with logistics, scheduling, and ad hoc requests Anticipate needs and proactively resolve issues before escalation High level of confidentiality and trust required Primarily on-site role with some flexibility as needed Fast-moving environment requiring adaptability and prioritization Independent work style with minimal oversight Qualifications 5+ years of experience supporting executives or senior leadership Strong organizational and time-management skills High attention to detail and follow-through Professional written and verbal communication skills Proficiency with Microsoft Office and digital tools Comfortable handling sensitive information and financial documentation Flexible schedule with availability outside standard hours when required

Job Title: Supply Chain Manager The Supply Chain Manager is responsible for planning, coordinating, and overseeing internal supply chain operations to ensure efficient, cost-effective, and timely flow of materials throughout the manufacturing process. This role oversees inventory management, warehousing, material handling, logistics, and production scheduling in a manufacturing environment. The Supply Chain Manager develops, coaches, and supervises production schedulers to support optimal plant performance. Functions Supply Chain Planning & Execution Coordinate and oversee internal supply chain activities including inventory control, warehousing, material handling, logistics, and production scheduling. Collaborate cross-functionally with Production, Engineering, Quality, and Purchasing to ensure material availability and uninterrupted production. Identify and maintain internal resources required to support an effective and reliable supply chain. Inventory & Materials Management Develop, maintain, and monitor inventory levels of raw materials, components, and supplies across all plant locations. Ensure inventory levels support production requirements while minimizing excess inventory and carrying costs. Analyze inventory accuracy, usage, and turnover; implement improvements to improve efficiency and cost performance. Production Scheduling Leadership Develop, lead, and supervise production schedulers to ensure accurate, achievable, and optimized production schedules. Establish standards and best practices for scheduling, capacity planning, and material readiness. Coach and develop schedulers to improve schedule adherence, responsiveness, and cross-functional coordination. Continuous Improvement & Performance Management Establish and monitor key performance indicators related to inventory, logistics, warehousing, and production scheduling. Analyze current processes and procedures; recommend and implement improvements to increase efficiency, service levels, and profitability. Warehousing & Material Handling Oversee warehousing and material handling operations to ensure safe, efficient storage, movement, and availability of materials in support of production and shipping requirements. Evaluate warehouse layout, material flow, equipment, and staffing; recommend and implement improvements to enhance safety, productivity, and space utilization. Position Type/Expected Hours of Work This is a full-time, exempt position that regularly requires 40-50 hours per week. Education and Experience Requirements Bachelor's degree in business or related field preferred Experience in inventory control, production, manufacturing, and scheduling Experience with PLEX ERP manufacturing software

Regular Your opportunity In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Click the link below to review our Investment Professionals' incentive structure. Investment Professionals' Compensation | Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Branch Team Lead Location: Berrien Springs, MI Job Id: 3135 # of Openings: 1 Branch Team Lead - Berrien Springs (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Performs Teller and Member Specialist duties, including but not limited to, membership opening, loan requests, and cash handling, all while leading and acting as a subject manager expert to the Branch Team. Assists with motivating, mentoring, and developing the Branch Team to ensure exceptional service and operational efficiency. Helps communicate, update, and implement new processes and procedures for the Branch Teams, making recommendations for improvement as needed. Serves as a role model, embodying Honor's culture, with an emphasis on accountability and continued improvement. Safeguards the integrity of the Branch, ensuring policies and procedures are followed and the member center is operationally sound. Builds rapport with members to sustain long-term relationships and grow continued business, deepening all relationships. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. Must be/or become registered as an MLO and have a Nationwide Licensing Number. EXPERIENCE REQUIRED: Three to five years of similar or related experience, including preparatory experience.. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of company products and sales policies, and procedures. Must have a demonstrated ability to keep finances in order. Excellent communications and public relations skills. Well organized. Attentive to detail. Willingness to assist others. Strong typing abilities. Able to use PC, calculator, and office equipment. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. ADDITIONAL REQUIREMENTS: This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Apply for this Position

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Staff Software Development Engineer in Test (SDET), you will blend your expertise in software development and testing to ensure the quality and reliability of our software products. Your primary focus will be on leveraging strong software engineering principles to design, develop, and maintain automated testing solutions. You will collaborate closely with cross-functional teams to drive continuous improvement in our testing processes and contribute to the overall success of our software development lifecycle. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Drive the evolution and refinement of application design and architecture, embracing cutting-edge technologies and modern practices Aid in the creation and implementation of versatile testing tools and strategies tailored to accommodate diverse application types and designs Articulate proposals and garner consensus from the entire engineering cohort to enhance time-to-market efficiency. Stay abreast of diverse platforms and tools conducive to testing across the Software Development Life Cycle (SDLC). Establish, enforce, and advocate for cohesive coding, documentation, and testing standards within the team. Deploy tools for streamlined impact analysis, enabling proactive identification of change repercussions across multiple applications. Acquire proficiency in the business process domain to bolster support for organizational objectives and align technological endeavors accordingly. Fulfill team sprint commitments and actively engage in Agile methodologies, offering insights for process enhancement. Spearhead ongoing educational initiatives to elevate both design precision and code integrity while deepening application domain understanding. Engage in the talent acquisition process to ensure the selection of top-tier candidates. Assume a mentorship role, providing guidance and conducting reviews of code, designs, and documentation. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, or closely related field of study; or equivalent work experience 8+ years of experience in software development and software testing, with a focus on test automation. Extensive experience in designing, implementing, and maintaining robust test automation frameworks. Ability to develop comprehensive test strategies, test plans, and test cases based on requirements, design documents, and user stories. Strong understanding of API testing principles, API mocking and virtualization techniques. Strong understanding and practical application of OOP principles such as encapsulation, inheritance, polymorphism, and abstraction to write modular, reusable, and maintainable code. In-depth knowledge of fundamental data structures (e.g., arrays, linked lists, trees, graphs) and algorithms (e.g., sorting, searching, dynamic programming). Ability to analyze algorithmic complexity and optimize code for performance. Deep Understanding of testing methodologies and experience in writing unit tests, integration tests, and acceptance tests. Familiarity with TDD practices Demonstrated leadership qualities with the ability to mentor junior team members, provide technical guidance, and lead initiatives to improve testing processes and methodologies. Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams including developers, product managers, and SDETs Preferred: Experience in the lead role overseeing technical direction of a team of software engineering talent. Experience enabling teams with tools and practice to drastically reduce time to market. Implemented, and maintaining CI/CD Pipeline and quality gates. Experience in mobile application testing. Consistent and regular participation in the SDET community. Experience with design first API's Ability to create database objects and relationships, construct advanced queries, and optimize query performance. Familiarity with security testing concepts and techniques, including vulnerability assessments, penetration testing, and secure coding practices. Financial services industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $ 120,000 - $176,000. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

The ideal candidate will have experience recruiting for Advanced Practice Clinicians (APCs) and mid-level providers. This role involves full-cycle recruitment, including: Posting positions and sourcing candidates Screening and interviewing Scheduling and attending interviews Managing candidate communication throughout the process Extending offers and facilitating contract signing Position Details Specialties Supported: Primary Care, Specialty Care, and other provider roles Requisition Load: Up to 25 open positions at one time Support Resources: Access to Practice Links, Indeed, LinkedIn, and other job boards; collaboration with search firms and locum agencies Travel Expectations: Occasional travel for conferences and networking events

Full job description United Mortgage Lending LLC is looking for a detail-oriented and motivated Mortgage Loan Processor to join our team. In this role you will process mortgage applications, ensure and analyze all loan documentation, and ensuring that all loan documents are accurate and compliant with applicable regulations. Key Responsibilities: Review loan approvals and gather necessary documentation while maintaining strong communication with the borrowers Ensure compliance with Federal lending regulations Clear loan conditions and communicate effectively with the sales team Provide excellent customer service throughout the loan process Job Requirements: Minimum 2 years of experience in Wholesale Mortgage processing Manage a pipeline of 30-50 loans. Experience with Salesforce, Lending Pad and UWM portal Knowledge of Conventional, Jumbo, FHA, and VA processing Strong verbal and written communication skills Education: High school diploma or GED Languages: English required; Spanish a plus Benefits: Health, dental, and vision insurance 401(k) Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience: Loan processing: 2 years (Preferred) wholesale mortgage: 1 year (Preferred) Ability to Commute: Troy, MI (Required) Work Location: In person

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Security Operations Engineer II, you'll work with the team to understand, mitigate, and respond to threats quickly, restoring operations and limiting the impact. You'll own the reliability and configuration hygiene of our security tooling stack, manage and optimize our proxy filtering ruleset, and accelerate Security Operations through automation. You'll collaborate with SecOps, Network, and IT to reduce operational toil, improve detection and response, and ensure consistent policy enforcement. Outcomes and Activities This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position Information Security is permitted to work at a Southfield, Michigan office location if requested by the team member Operate and tune enterprise security tools (EDR, SIEM/SOAR, WAF/proxy, email security). Manage proxy filtering policies, exceptions, SSL inspection, and performance troubleshooting. Build automation and playbooks (Python/PowerShell, SOAR, APIs) to streamline SecOps tasks. Implement CI/CD pipelines and Infrastructure-as-Code workflows for consistent, auditable security configuration changes. Author and tune detection rules; improve signal quality and reduce false positives. Maintain and author health dashboards, uptime/coverage metrics, and change governance documentation. Conduct knowledge transfers through runbooks, how-to guides, tabletop exercises, and lunch & learn training sessions. Maintain upgrade schedules, license compliance, configuration baselines, and key/secret rotations. Administer URL/category policies, SSL inspection, identity-aware policies, geo/risk-based controls, and performance troubleshooting. Analyze block events for false positives; measure impact; retire exceptions on schedule and report residual risk. Build and maintain an automation backlog in partnership with SecOps, prioritizing high-frequency, high-toil tasks. Provide on-call support for tooling availability and ingestion/normalization issues. Report on metrics (uptime, coverage, MTTR, lead time, change success rate, exception aging). Keep documentation, diagrams, and asset inventories current. As needed, monitor and respond to alerts raised by various toolsets as part of an ongoing 24/7 Security Operations Center. Report outages or incidents following guidelines and procedures. Detect, analyze, and respond to incidents, coordinate with other stakeholders for containing, eradicating, and recovering from an incident. Assist in developing testing criteria to implement new signatures/rules. Other Perform all other duties as assigned. Participate in on-call rotations, including nights, weekends, and holidays. Remains compliant with our policies, processes and legal guidelines. Works primarily remotely with some occasional travel to a Credit Acceptance building. Competencies: Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, Data Science or closely related field of study or equivalent experience Minimum 2 years of experience in cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), operations incident response, network security or security engineering Basic experience administering, deploying and managing security tools. Basic experience operating WAF/proxy and SIEM/SOAR. Scripting in Python and/or PowerShell and building API integrations; JSON/YAML proficiency. CI/CD and Git workflows; Infrastructure-as-Code for security configurations. Basic understanding of TLS/SSL, HTTP, identity-aware policies, and egress/ingress routing. Documentation discipline and change management (ITIL basics). Ability to produce formal and informal reports, briefings, and analysis of security controls. Experience with Endpoint Detection and Response (EDR) or Intrusion Detection System or Intrusion Prevention System (IDS/IPS) monitoring tools. Understanding of MITRE ATT&CK Framework and Cyber Kill Chain flow Understanding of incident response processes and risk management. Preferred: Actively hold one or more of the following certifications: GSEC, GCIA/GCED, GCDA, AZ-500, SC-200/SC-100, Network+ or CCNA. Web Application Firewall rulesets Utilizing automation through Infrastructure as Code. Detection engineering (KQL/SPL), log pipelines, and data normalization. Zero Trust architecture and ZTNA posture policies. Understands Credit Acceptance's business model, operations and business terminology. Knowledge and Skills: Understanding of breach methodologies and advanced attack methodologies, including living off the land; TTPs outlined in MITRE ATT&CK framework Knowledge of Common Vulnerabilities and Exposures (CVEs), cyber threats, and vulnerability mitigation strategies. Understanding of what constitutes network risk, cyberattacks, and the relationship between threats and vulnerabilities Demonstrates pride in work with a high attention to detail and a sense of urgency in meeting goals Critical thinking and proactive problem-solving skills Quick learner with the ability to apply new concepts effectively Skilled at managing multiple priorities and optimizing resources Self-motivated with the ability to identify and act on tasks independently. Clear and effective communicator, both written and verbal, tailored to the audience Influences without authority and demonstrates leadership in cross-functional settings Synthesizes complex information from multiple sources to drive sound decisions and the best possible outcomes Actively listens and understands context to respond appropriately Recognizes and escalates risks through appropriate channels in a timely manner Target Compensation: A competitive base salary range from $84,671 - $124,184. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop complex programming to extract and manipulate data Create reports regarding key performance indicators (KPI's) Investigate reporting trends Run ad hoc data requests for key business users Provide fraud related triggers reporting Automate recurring reports Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Provide reoccurring training, coaching, and mentorship to less senior level team members. Knowledge and Skills: Possess knowledge of the auto lending industry and related analytical tools Ability to apply analytical skills to solve problems creatively Act promptly and effectively when assigned tasks Communicate complex information to others in a way they can understand Work well with others in a team environment Be proactive and make recommendations as opportunities arise Be self-motivated and able to perform with minimal supervision Requirements: Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred) 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred) 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting 2+ years of recent experience leading or mentoring an analytics team Experience developing reporting to monitor predictive models Ability to work on multiple competing priorities Experience achieving objectives with minimal supervision Strong analytical problem-solving skills Strong attention to detail and a focus on accuracy Experience mentoring or providing guidance to less senior team members Apply analytical skills to solve problems creatively Ability to extract and manipulate large data sets Communicate complex information to others in a way they can understand Demonstrated ability to work on projects with broad requirements Preferred: 3+ years' experience in auto lending analytics Recent small company experience. Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Alliance Catholic Credit Union is seeking an exceptional and experienced Parish & Nonprofit Account Coordinator for the greater metro Grand Rapids area who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Parish & Nonprofit Account Manager. The ideal candidate: Manage existing accounts, ensuring that members receive exceptional service and support. Proactively identify opportunities to deepen relationships and expand services. Identify and cultivate new business opportunities within the Catholic community, focusing on churches, schools, and nonprofit organizations. Build and maintain strong relationships with key decision-makers within Catholic institutions, fostering trust and collaboration. Develop and implement sales strategies to attract new Catholic entities and promote our products and services. Educate Catholic institutions on the various financial products and services offered by our credit union, tailoring recommendations to meet their specific needs. Participate in relevant industry events and conferences to network with Catholic leaders and build awareness of our credit union, including evenings and weekends as necessary. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with a college degree from a four-year educational institution and a proven track record in sales and relationship management. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will: Serve as the first point of contact for IT support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network connectivity. Install and configure workstations, peripherals, and authorized applications. Maintain accurate records of issues and resolutions within the help desk system. Deliver user training and provide guidance on essential IT tools and cybersecurity best practices. Maintain, configure, and monitor Symitar core banking systems. Manage user accounts, permissions, and security settings within Symitar. Troubleshoot Symitar-related issues and escalate complex problems to vendor support. Ensure compliance with data security and disaster recovery protocols. Record and update documentation for system configurations, maintenance tasks, and changes. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

Alliance Catholic Credit Union is seeking an exceptional and experienced Contact Center Advisor who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Contact Center Manager in our Farmington Hills location. The Ideal Candidate: Ability of providing high quality and accurate service to our members and non-members, both internal and external. Ability to provide members with information necessary to make informed decision regarding their financial transactions. Must be able to help our members with their financial needs and building trusted relationships to deliver a memorable and excellent service experience. Must be able to answer member questions concerning their accounts and ACCU services. Ability to process a variety of member transactions such as balance information, fee disputes, etc. Must be able to be an active listener with excellent communication skills who works well with others. Bilingual in English and Spanish is preferred. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek candidates with a high school diploma or equivalent is required along with 1-3 years in the same or equivalent position. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

Video Teller Location: St. Joseph, MI Job Id: 3097 # of Openings: 3 Video Teller - St. Joseph (Part-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Provides excellent member experience by building and maintaining strong professional relationships through the Video Teller Machines. Assist members with accurately processing a variety of video teller transactions, including processing deposits, withdrawals, loan payments, cash advances, and other various requests. Maintains a high-level of confidentiality and accuracy while balancing each transaction and verifying cash totals. Actively engages members to identify unrealized financial needs and recommends effective solutions. Supports Contact Center growth by achieving established referral goals. Ensures members are promptly and professionally served. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: Six months to two years of similar or related experience, including time spent in preparatory positions. Customer service and data entry experience is preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of Company products, sales policies, and procedures. Must have a demonstrated ability to keep finances in order. Strong listening, verbal, and written communication skills. At all times follow the core values of the credit union - honesty, truth, respect, and integrity. Must be highly detailed. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position

Alliance Catholic Credit Union is seeking an exceptional and experienced Digital Sales Representative who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Digital Sales Manager at our Admin location. The ideal candidate: Perform member service duties such as fielding inbound inquiries with current members, consulting and providing accurate and updated information on credit union products and services. Advocate new loan promotions, products and services, and communicate to interested members services not currently being used in effort to improve their financial well-being. Open, close, and assist members with various types of accounts and loan products, performing the necessary data entry required and verify new account information accuracy. Originates consumer loan applications, ordering credit reports, determining value of collateral, analyzing information, and verifying information with creditors, applicant, and employers. Be able to understand and sell various loan products that include debt protection, GAP insurance, mechanical repair coverage, and other ancillary products included in loan identification. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek candidates with a high school diploma or equivalent and 6+ months of similar or related experience in a financial institution. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

A leading regional financial services company seeks a Senior Deposit Product Manager to set strategic direction for deposit portfolios. This role involves comprehensive market analysis, business case development, and ensures product performance including financials, client experience, and compliance. Candidates should possess a bachelor's degree and 5-8 years of relevant experience in deposit product management or banking strategy. Strong analytical skills and communication abilities are essential. Competitive benefits offered. #J-18808-Ljbffr

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Design, build, and scale data pipelines across a variety of source systems and streams, including internal, third-party, and cloud-based platforms. Interface with cross-functional teams to extract, load, and transform data using cloud-native data engineering principles. Collaborate with stakeholders to understand data requirements and develop efficient strategies for data acquisition and integration. Write unit-tests and validate your software against acceptance criteria Evolve and transform the design and architecture of applications towards leading edge technologies and practices Author, apply and advocate for team coding, documenting and testing standards Conduct impact analysis to proactively identify impact of a change across multiple applications Learn the business process domain to better support the business and align technologies with the business process Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Lead code reviews and communicate application changes Document code and projects so others can easily understand, maintain and support Debug the problems which arise in production and propose effective solutions within the application and across multiple applications Read, write and review design documents Contribute to team's sprint commitments and actively participate in our Agile practices, including recommendations for process improvement Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge Participate in the talent selection process Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 8 years of software engineering experience or comparable depth of experience, with recent experience building on cloud data platforms Experience in the lead role overseeing technical direction of a team of data engineering talent Strong understanding of one or more programming languages commonly used in data engineering (e.g., Python, Java, Scala) Practical experience in Software Development Life Cycle (SDLC) including Agile/SCRUM and Waterfall Experience designing scalable batch and streaming pipelines Strong understanding of data modeling, schema design, and lakehouse principles Experience with data governance, lineage, and quality frameworks Experience working on mission-critical enterprise-class applications Demonstrated ability to coach and mentor less experienced team members Preferred: Expertise in Apache Spark Strong working knowledge of Databricks (e.g., Delta Lake, Unity Catalog, DLT, Auto Loader) Hands-on experience with AWS data services (e.g., S3, Glue, Lambda, MSK) Financial services or FinTech industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $154,837 - $227,095. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Commercial Credit Intern Location: Berrien Springs, MI Job Id: 3128 # of Openings: 1 Commercial Credit Intern - Berrien Springs (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Assists the Commercial Credit team by reviewing and inputting financial statements into spreading and underwriting software. Reviewing monitoring statements for borrowing base certificates and supporting analysts in evaluating credit quality for loan requests, renewals, and annual reviews. Provides general administrative support and learns credit analysis fundamentals. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: Pursuing a degree in Finance, Economics, Accounting or related field required. EXPERIENCE REQUIRED: Completed or ongoing course work relevant to field of study. Internship for college credit is preferred. KNOWLEDGE/SKILLS/ABILITIES: Must have a demonstrated ability to keep finances in order. Strong attention to detail and accuracy. Must be self-directed and able to work with minimal supervision. Excellent communication and public relation skills. Basic understanding of financial concepts preferred but not required. Strong analytical abilities. Able to use a financial calculator and related computer applications and business machines. Apply for this Position

Consumer Loan OriginatorSummary To assist the credit union in achieving its mission statement: “ PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”. The Consumer Loan Originator is responsible to make outbound phone calls to members regarding various items ranging from general services to presenting specific targeted sales opportunities. Additional responsibilities include accurate processing of applications for new accounts, loans, and other products and services received through all member channels. Support, model & adhere to PFCU's Service Standards as outlined in My MARC. This role is a hybrid position with requirements to report to the Portland Brand headquarter. Essential Functions, Duties, & Responsibilities Make contact with members in order to support sales or promotional campaigns in order to deepen relationships or cross-sell additional PFCU products or services, including initiating outbound contact on new indirect loan memberships or on-boarding for new memberships from the online account opening process. Promote and provide loan products by outbound calls. Analyze member's credit data, financial situation and financial goals. Follow-up and maintain pending loan queue. Maintain loan information and follow-up documentation. Proactively identify any financial need and educate members on each possible solution. Assist members with in-depth questions about their accounts. Accurately process incoming applications for new accounts, loans, and other products and services. Responsible for the timely processing of loan applications and serve as the member liaison between loan origination and loan closing. Engage in continuous learning to maintain an adequate level of knowledge in all areas of responsibility. Demonstrate sensitivity, support, respect, flexibility, dependability and timeliness in order to take personal responsibility and accountability for actions and performance. Build a deeper relationship with the member by cross selling other credit union products and services. Meet or exceed established minimum performance expectations. Provide regular reports (as requested) regarding efforts and results. Maintains on-going communication with supervisor, informing individual of all pertinent problems, irregularities, new developments, changes and other important information within the area of responsibility. Demonstrate enthusiastic support of corporate mission, core values and long term objectives. Seek training opportunities to develop or enhance through training, conferences, reading etc. Willingly participate in and attend educational functions and meetings as requested by management Perform all other duties as assigned. Regulatory Compliance Follows regulatory and policy compliance requirements which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), Red Flag and Anti-Money Laundering (AML) Regulations, and other compliance related policies. Confidentiality This position requires maintaining confidentiality with regard to non-public information about our members, employees and the Credit Union. We must protect the confidentiality of member information. Financial transactions are confidential and private. With account access, employees are to handle member information responsibly and confidentially. Security To ensure the safety and security of all employees, employees must follow all security policies and procedures at all times. Security is the responsibility of all employees. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements High School Graduate or equivalent Work Experience A minimum of two (2) year experience as a Loan Member Service Pro at PFCU or Consumer Lending Processor, Indirect Lending Processor or Universal Employee.Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, members, and the general public. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the capability to deal with problems involving concrete variables in standardized and non-standardized situations. Other Skills & Abilities Ability to creatively structure good performing loans within PFCU policies and procedures. Excellent understanding of lending policies and procedures. Able to make decisions and recommendations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in work environment is usually moderate. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock. Mental Demands The employee is frequently required to use alertness, precision, resourcefulness, problem solving, numeric calculations, persuasiveness, auditory perception, memory, creativity, judgment, writing ability, reading ability, reasoning, imagination, patience, visual perception, comparing, and analyzing. PFCU is and equal opportunity employer.

Collections Specialist Location: Berrien Springs, MI Job Id: 3062 # of Openings: 1 Collections Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: If you enjoy building relationships, managing multiple priorities, advocating for members, and being part of a great team, this is an opportunity where you will grow and develop. If you have the drive, confidence, and determination, we are looking for you! Supports and performs collection activities associated with various delinquent & negative accounts. Responsible for, including but not limited to, filing garnishments, levies, total loss, and safety net claims, along with ensuring timely refunds of direct and indirect backend products, limiting loss for the credit union and member owners. Process debt protection claims and benefit payments for disability, unemployment, and death. Performs research to obtain information pertaining to delinquent accounts. Aligns with the internal credit solutions team to ensure final collection efforts on accounts by means of letters, statements, and garnishments are completed. Verifies employment status and makes appropriate court filings to be used for seeking judgments on bad debt. Ensures the company's professional image is maintained. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One to three years of similar or related experience, including time spent in preparatory positions. Prior administrative experience strongly preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of collection procedures and related laws and regulations. Understanding of Company policies. Must have a demonstrated ability to keep finances in order. Strong listening, verbal, and written communication skills. Be self-directed and able to work with minimal supervision. At all times follow the core values of credit union - honesty, truth, respect and integrity. Must be highly detail oriented. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position