Entry-Level Technical Writer - AI & Open Source
San Jose, CA jobs
**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
**Your role and responsibilities**
IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developers
learn and succeed with our strategic AI products and open-source projects. In this role, you'll
create clear, accurate, and engaging documentation that guides developers from getting started
to mastering advanced use cases.
You'll collaborate with engineers, product managers, and developer advocates to ensure our
documentation is technically sound, easy to follow, and aligned with real-world developer
workflows
Key Responsibilities:
Write Developer-Focused Documentation: Create and maintain tutorials, API
references, conceptual guides, and troubleshooting content for IBM's AI offerings and
open-source tools.
Simplify Complex Concepts: Translate technical information into clear, concise, and
accessible content for developers of varying skill levels.
Collaborate with Technical Teams: Work closely with engineering, product, and
advocacy teams to gather information, validate accuracy, and stay aligned with product
updates.
Support the Developer Journey: Ensure documentation covers the full developer
experience-from onboarding and setup to advanced integrations and optimization.
Improve Content Continuously: Monitor feedback channels, analyze usage data, and
iterate on documentation to improve clarity, completeness, and usability.
Contribute to Open Source: Participate in documentation efforts for open-source
projects, including README files, contribution guides, and community wikis.
Why Join Us
Help shape the developer experience for cutting-edge AI and open-source technologies.
Collaborate with world-class engineers and advocates in a supportive environment.
Grow your career in technical writing and developer enablement.
Enjoy a culture of innovation, inclusion, and continuous learning
**Required technical and professional expertise**
Strong writing and editing skills with a focus on clarity, structure, and developer empathy
Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows
Familiarity with AI/ML concepts and open-source ecosystems
Ability to work independently and manage multiple documentation projects
Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)
Strong communication skills
Passion for hands-on learning
**Preferred technical and professional experience**
Experience writing for APIs, SDKs, or developer tools
Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)
Understanding of version control systems and collaborative development practices
Exposure to user research or usability testing for documentation
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Documentation Writer Development Program
Dallas, TX jobs
Change the world. Love your job.
Are you the type of person that loves getting into technical details of technology, grammar and sentence structure or the way systems are constructed? Do you want to work for and help grow a top-tier technology company? TI's Technical Documentation development program is a 6-12month program designed to accelerate your evolution from new college graduate to a strong technical editor that businesses rely upon and collaborate closely with in order to meet and exceed goals.
The Technical Documentation Development Program is a challenging and competitive program that offers real-world experience in several roles, providing an excellent foundation for career growth and advancement. This program is designed to teach technical writers the critical documentation tools, the backend processes used to process and publish documents, and the requirements for different documents created to support TI's growing semiconductor portfolio.
Learning Tools/Processes/Standards
Learn creation tools - Web and Oxygen editors, DITA based content
Learn processes from getting new requests, to setting up content, working with subject matter experts, editing, and publication of content
Learn illustration, writing and content specific standards
Execute while learning
Execute short form docs from request to publish
For documents you own - go through full process from request to publish, update and create illustrations, learn translation process (shadow translation team)
Backend knowledge
Help test and troubleshoot issues
Assist with data analysis and competitive analysis
Upon successful completion of the development program, rotators are welcomed as Technical Writers on TI's Technical Documentation team.
Technical Writer Principal Responsibilities
Act as an expert with Tech Docs creation tools and quickly find answers to questions or tool issues.
Demonstrate expert detail-oriented, up-to-date knowledge, and application of documentation standards and writing guidelines.
Maintain up-to-date knowledge on TI products to enable expert use of technical language to consistently and effectively communicate.
Understand illustration standards and provide consultations to engineers to ensure illustration standards are applied appropriately.
Share best practices and lessons learned to enhance team performance.
Build and maintain strong working relationships with engineers.
Demonstrate solid interpersonal communication skills and timely responsiveness to maintain open dialogue with engineers and team.
Provide effective 1:1 and small group instruction, consultation, and troubleshooting regarding content creation tools and overall technical documentation workflow.
Manage and be accountable for end-to-end logistics, including tools to track progress, content, and documentation histories.
Follow-up regularly with engineers on feedback with documentation issues.
Qualifications
Minimum requirements
Bachelor's Degree in Technical Communications, Technical Writing, Rhetoric & Writing or a technical degree with writing experience or writing courses.
Minimum Cumulative GPA 3.0/4.0
Preferred qualifications
Excellent communication skills and ability to effectively interact with multiple stakeholders
Ability to learn new tools and process
Ability to take initiative and drive for results
Strong attention to detail
Results and deadline oriented; Customer-service oriented
Ability to build strong, influential relationships
Project management skills
Basic understanding of engineering concepts and verbiage
Auto-ApplyEntry-Level Technical Writer - AI & Open Source
Austin, TX jobs
**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
**Your role and responsibilities**
IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developers
learn and succeed with our strategic AI products and open-source projects. In this role, you'll
create clear, accurate, and engaging documentation that guides developers from getting started
to mastering advanced use cases.
You'll collaborate with engineers, product managers, and developer advocates to ensure our
documentation is technically sound, easy to follow, and aligned with real-world developer
workflows
Key Responsibilities:
Write Developer-Focused Documentation: Create and maintain tutorials, API
references, conceptual guides, and troubleshooting content for IBM's AI offerings and
open-source tools.
Simplify Complex Concepts: Translate technical information into clear, concise, and
accessible content for developers of varying skill levels.
Collaborate with Technical Teams: Work closely with engineering, product, and
advocacy teams to gather information, validate accuracy, and stay aligned with product
updates.
Support the Developer Journey: Ensure documentation covers the full developer
experience-from onboarding and setup to advanced integrations and optimization.
Improve Content Continuously: Monitor feedback channels, analyze usage data, and
iterate on documentation to improve clarity, completeness, and usability.
Contribute to Open Source: Participate in documentation efforts for open-source
projects, including README files, contribution guides, and community wikis.
Why Join Us
Help shape the developer experience for cutting-edge AI and open-source technologies.
Collaborate with world-class engineers and advocates in a supportive environment.
Grow your career in technical writing and developer enablement.
Enjoy a culture of innovation, inclusion, and continuous learning
**Required technical and professional expertise**
Strong writing and editing skills with a focus on clarity, structure, and developer empathy
Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows
Familiarity with AI/ML concepts and open-source ecosystems
Ability to work independently and manage multiple documentation projects
Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)
Strong communication skills
Passion for hands-on learning
**Preferred technical and professional experience**
Experience writing for APIs, SDKs, or developer tools
Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)
Understanding of version control systems and collaborative development practices
Exposure to user research or usability testing for documentation
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Entry-Level Technical Writer - AI & Open Source
Austin, TX jobs
Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developers
learn and succeed with our strategic AI products and open-source projects. In this role, you'll
create clear, accurate, and engaging documentation that guides developers from getting started
to mastering advanced use cases.
You'll collaborate with engineers, product managers, and developer advocates to ensure our
documentation is technically sound, easy to follow, and aligned with real-world developer
workflows
Key Responsibilities:
Write Developer-Focused Documentation: Create and maintain tutorials, API
references, conceptual guides, and troubleshooting content for IBM's AI offerings and
open-source tools.
Simplify Complex Concepts: Translate technical information into clear, concise, and
accessible content for developers of varying skill levels.
Collaborate with Technical Teams: Work closely with engineering, product, and
advocacy teams to gather information, validate accuracy, and stay aligned with product
updates.
Support the Developer Journey: Ensure documentation covers the full developer
experience-from onboarding and setup to advanced integrations and optimization.
Improve Content Continuously: Monitor feedback channels, analyze usage data, and
iterate on documentation to improve clarity, completeness, and usability.
Contribute to Open Source: Participate in documentation efforts for open-source
projects, including README files, contribution guides, and community wikis.
Why Join Us
Help shape the developer experience for cutting-edge AI and open-source technologies.
Collaborate with world-class engineers and advocates in a supportive environment.
Grow your career in technical writing and developer enablement.
Enjoy a culture of innovation, inclusion, and continuous learning
Required education
High School Diploma/GED
Required technical and professional expertise
Strong writing and editing skills with a focus on clarity, structure, and developer empathy
Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows
Familiarity with AI/ML concepts and open-source ecosystems
Ability to work independently and manage multiple documentation projects
Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)
Strong communication skills
Passion for hands-on learning
Preferred technical and professional experience
Experience writing for APIs, SDKs, or developer tools
Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)
Understanding of version control systems and collaborative development practices
Exposure to user research or usability testing for documentation
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Entry-Level Technical Writer - AI & Open Source
California, MD jobs
Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developers
learn and succeed with our strategic AI products and open-source projects. In this role, you'll
create clear, accurate, and engaging documentation that guides developers from getting started
to mastering advanced use cases.
You'll collaborate with engineers, product managers, and developer advocates to ensure our
documentation is technically sound, easy to follow, and aligned with real-world developer
workflows
Key Responsibilities:
Write Developer-Focused Documentation: Create and maintain tutorials, API
references, conceptual guides, and troubleshooting content for IBM's AI offerings and
open-source tools.
Simplify Complex Concepts: Translate technical information into clear, concise, and
accessible content for developers of varying skill levels.
Collaborate with Technical Teams: Work closely with engineering, product, and
advocacy teams to gather information, validate accuracy, and stay aligned with product
updates.
Support the Developer Journey: Ensure documentation covers the full developer
experience-from onboarding and setup to advanced integrations and optimization.
Improve Content Continuously: Monitor feedback channels, analyze usage data, and
iterate on documentation to improve clarity, completeness, and usability.
Contribute to Open Source: Participate in documentation efforts for open-source
projects, including README files, contribution guides, and community wikis.
Why Join Us
Help shape the developer experience for cutting-edge AI and open-source technologies.
Collaborate with world-class engineers and advocates in a supportive environment.
Grow your career in technical writing and developer enablement.
Enjoy a culture of innovation, inclusion, and continuous learning
Required education
High School Diploma/GED
Required technical and professional expertise
Strong writing and editing skills with a focus on clarity, structure, and developer empathy
Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows
Familiarity with AI/ML concepts and open-source ecosystems
Ability to work independently and manage multiple documentation projects
Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)
Strong communication skills
Passion for hands-on learning
Preferred technical and professional experience
Experience writing for APIs, SDKs, or developer tools
Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)
Understanding of version control systems and collaborative development practices
Exposure to user research or usability testing for documentation
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.