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Phlebotomy services technician skills for your resume and career
14 phlebotomy services technician skills for your resume and career
1. Patient Service
Patient service also called patient care service are those activities carried out by the staff for or on behalf of a patient to provide the care that allows timely access to their needed services following the best practices. Examples include services like development and maintenance of patients records, admission to service, assignment of personnel, involvement in the patient's care, etc.
- Possess the ability and skills necessary to provide training for new employees in patient service center and client office.
- Processed all patients that walk into Patient Service center either as walk in or by appointment.
2. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Provided highly efficient and confidentiual direct patient care.
- Organized the medical environment, performed and directed support activities in-patient care situations including contingency operations and disasters.
3. Blood Samples
A blood sample is a specimen of blood extracted from the body of an organism to run laboratory tests on it. Lab tests are conducted to determine if a person has optimum mineral content and has no illness. Blood is extracted from the vein with the help of a hypodermic needle. The blood is then analyzed to perform multiple tests such as; glucose tests, cholesterol tests, hemoglobin tests, blood count tests.
- Obtain blood samples from hospital patients, outpatient drawing areas and emergency room.
- Obtain blood samples for medical testing and transfusion through veni puncture or capillary puncture.
4. Clinical Laboratory
- Prepared, processed, labeled and stored patient Specimens for subsequent analysis by clinical laboratory staff.
- Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.
5. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed data entry or transferred data to computer for data reduction and prepared for clinical laboratory scientist's review.
- Demonstrated knowledge of medical terminology, infection control procedures, and quality support and data entry retrieval.
6. EKG
- Performed EKG reports on inpatients and out patients Responded to codes and traumas Performed sensitivity test and assisted physicians in pacemaker interrogations
- Maintained EKG procedure room, including detailed management of computerized patient check-in system.
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- Provide a high level of customer service for lab inquiries, test requirements, and other laboratory information.
8. Body Fluids
Body fluid can be described as any fluid produced by a living organism e.g. human body. In the human body, the fluid can be classified into two major types according to their location: the intracellular fluid and the extracellular fluid. The extracellular fluid is located outside the cell(s) while the intracellular fluid is located within the cell(s).
- Conduct chemical analyses of body fluids, such as blood and urine and enter findings in patient charts.
- Prepared complete blood counts, coagulation procedures, cell counts of body fluids and urinalysis.
9. Stat
Stat from the Latin word "Statim" meaning immediate, is a formal directive used by medical personnel for prescribing and administering medications instantly for some medical indications. This is opposed to PRN from the Latin word "Pro Re Nata" meaning when necessary, is used for dispensing medications when circumstances are required.
- Draw blood work for routine and STAT testing, and some drug screening
- Call in critical results Dispatches stats Stock up supplies Process specimens and prepare for courier pick-up.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide customer service for patients as well as other healthcare professionals.
- Provided outstanding customer service while performing the installation and repair U-verse television and other in-home entertainment and communication services.
11. Blood Collection Devices
- Assembled blood collection devices, disposable containers for needles, gauze, cotton, and alcohol on work tray.
12. Patient Demographics
Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.
- Entered patient demographics and insurance information into computer data base.
13. Patient Identification
- Utilized standard procedures for the maintenance of proper patient identification.
- Perform appropriate patient identification accurately.
14. Insurance Verification
- Perform phlebotomies on office's patients Process Certified lab samples Capable of proper centrifuge use Insurance verification
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List of phlebotomy services technician skills to add to your resume

The most important skills for a phlebotomy services technician resume and required skills for a phlebotomy services technician to have include:
- Patient Service
- Patient Care
- Blood Samples
- Clinical Laboratory
- Data Entry
- EKG
- Lab Inquiries
- Body Fluids
- Stat
- Customer Service
- Blood Collection Devices
- Patient Demographics
- Patient Identification
- Insurance Verification
Updated January 8, 2025