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Phlebotomy services technician skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical phlebotomy services technician skills. We ranked the top skills for phlebotomy services technicians based on the percentage of resumes they appeared on. For example, 25.1% of phlebotomy services technician resumes contained patient service as a skill. Continue reading to find out what skills a phlebotomy services technician needs to be successful in the workplace.

14 phlebotomy services technician skills for your resume and career

1. Patient Service

Patient service also called patient care service are those activities carried out by the staff for or on behalf of a patient to provide the care that allows timely access to their needed services following the best practices. Examples include services like development and maintenance of patients records, admission to service, assignment of personnel, involvement in the patient's care, etc.

Here's how phlebotomy services technicians use patient service:
  • Possess the ability and skills necessary to provide training for new employees in patient service center and client office.
  • Processed all patients that walk into Patient Service center either as walk in or by appointment.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how phlebotomy services technicians use patient care:
  • Provided highly efficient and confidentiual direct patient care.
  • Organized the medical environment, performed and directed support activities in-patient care situations including contingency operations and disasters.

3. Blood Samples

A blood sample is a specimen of blood extracted from the body of an organism to run laboratory tests on it. Lab tests are conducted to determine if a person has optimum mineral content and has no illness. Blood is extracted from the vein with the help of a hypodermic needle. The blood is then analyzed to perform multiple tests such as; glucose tests, cholesterol tests, hemoglobin tests, blood count tests.

Here's how phlebotomy services technicians use blood samples:
  • Obtain blood samples from hospital patients, outpatient drawing areas and emergency room.
  • Obtain blood samples for medical testing and transfusion through veni puncture or capillary puncture.

4. Clinical Laboratory

Here's how phlebotomy services technicians use clinical laboratory:
  • Prepared, processed, labeled and stored patient Specimens for subsequent analysis by clinical laboratory staff.
  • Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how phlebotomy services technicians use data entry:
  • Performed data entry or transferred data to computer for data reduction and prepared for clinical laboratory scientist's review.
  • Demonstrated knowledge of medical terminology, infection control procedures, and quality support and data entry retrieval.

6. EKG

Here's how phlebotomy services technicians use ekg:
  • Performed EKG reports on inpatients and out patients Responded to codes and traumas Performed sensitivity test and assisted physicians in pacemaker interrogations
  • Maintained EKG procedure room, including detailed management of computerized patient check-in system.

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7. Lab Inquiries

Here's how phlebotomy services technicians use lab inquiries:
  • Provide a high level of customer service for lab inquiries, test requirements, and other laboratory information.

8. Body Fluids

Body fluid can be described as any fluid produced by a living organism e.g. human body. In the human body, the fluid can be classified into two major types according to their location: the intracellular fluid and the extracellular fluid. The extracellular fluid is located outside the cell(s) while the intracellular fluid is located within the cell(s).

Here's how phlebotomy services technicians use body fluids:
  • Conduct chemical analyses of body fluids, such as blood and urine and enter findings in patient charts.
  • Prepared complete blood counts, coagulation procedures, cell counts of body fluids and urinalysis.

9. Stat

Stat from the Latin word "Statim" meaning immediate, is a formal directive used by medical personnel for prescribing and administering medications instantly for some medical indications. This is opposed to PRN from the Latin word "Pro Re Nata" meaning when necessary, is used for dispensing medications when circumstances are required.

Here's how phlebotomy services technicians use stat:
  • Draw blood work for routine and STAT testing, and some drug screening
  • Call in critical results Dispatches stats Stock up supplies Process specimens and prepare for courier pick-up.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how phlebotomy services technicians use customer service:
  • Provide customer service for patients as well as other healthcare professionals.
  • Provided outstanding customer service while performing the installation and repair U-verse television and other in-home entertainment and communication services.

11. Blood Collection Devices

Here's how phlebotomy services technicians use blood collection devices:
  • Assembled blood collection devices, disposable containers for needles, gauze, cotton, and alcohol on work tray.

12. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how phlebotomy services technicians use patient demographics:
  • Entered patient demographics and insurance information into computer data base.

13. Patient Identification

Here's how phlebotomy services technicians use patient identification:
  • Utilized standard procedures for the maintenance of proper patient identification.
  • Perform appropriate patient identification accurately.

14. Insurance Verification

Here's how phlebotomy services technicians use insurance verification:
  • Perform phlebotomies on office's patients Process Certified lab samples Capable of proper centrifuge use Insurance verification
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List of phlebotomy services technician skills to add to your resume

Phlebotomy services technician skills

The most important skills for a phlebotomy services technician resume and required skills for a phlebotomy services technician to have include:

  • Patient Service
  • Patient Care
  • Blood Samples
  • Clinical Laboratory
  • Data Entry
  • EKG
  • Lab Inquiries
  • Body Fluids
  • Stat
  • Customer Service
  • Blood Collection Devices
  • Patient Demographics
  • Patient Identification
  • Insurance Verification

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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