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Phlebotomy technician skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Rainer Glaser,
Robyn Tarpley
Phlebotomy technician example skills
Below we've compiled a list of the most critical phlebotomy technician skills. We ranked the top skills for phlebotomy technicians based on the percentage of resumes they appeared on. For example, 19.0% of phlebotomy technician resumes contained patients as a skill. Continue reading to find out what skills a phlebotomy technician needs to be successful in the workplace.

15 phlebotomy technician skills for your resume and career

1. Patients

Here's how phlebotomy technicians use patients:
  • Conferred with patients to obtain information for laboratory records, explained procedures and addressed patient concerns.
  • Register patients and input computer information, schedule patient appointments, maintain clean organized environment.

2. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how phlebotomy technicians use infection control:
  • Adhere to all aseptic techniques and universal precautions using proper personal protective equipment and infection control techniques.
  • Followed established policies and procedures regarding infection control, patient safety, and patient confidentiality.

3. Blood Specimens

Here's how phlebotomy technicians use blood specimens:
  • Assigned to different locations to collect blood specimens for specialized testing ordered by physician.
  • Provide instructions to patients regarding collection of various non-blood specimens for laboratory testing.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how phlebotomy technicians use customer service:
  • Provided excellent customer service and displayed professionalism at all times.
  • Recognized on numerous occasions for customer service and excellence.

5. Cleanliness

Here's how phlebotomy technicians use cleanliness:
  • Maintained and organized blood collection equipment supplies and ensured cleanliness of laboratory work areas and equipment.
  • Ensured the cleanliness, sanitation and maintenance of laboratory equipment.

6. Specimen Collection

Specimen collection refers to process of collecting any tissue or fluid like substance in order to be analyzed and tested in a laboratory. Specimen collection is the initial necessary step for the diagnosis of a problem, providing a pathway to the eventual treatment.

Here's how phlebotomy technicians use specimen collection:
  • Utilized data entry to input patient information, specimen collection, insurance information for billing.
  • Performed procedures associated with specimen collections, handling and processing in hospital environment.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how phlebotomy technicians use patient care:
  • Collected blood samples in a high-volume fast-paced environment while providing excellent patient care
  • Contributed to patient care by prioritizing specimens based on condition/test severity.

8. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how phlebotomy technicians use data entry:
  • Ensured proper patient/specimen identification, accessioning and data entry utilizing the hospital and laboratory information systems.
  • Handled patient information data entry by insuring that accurate information is punched in and updated.

9. Medical Terminology

Here's how phlebotomy technicians use medical terminology:
  • Performed receptionist duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.
  • Completed courses including anatomy, medical terminology, and microbiology.

10. Laboratory Specimens

Here's how phlebotomy technicians use laboratory specimens:
  • Processed laboratory specimens following established specimen requirement protocols.
  • Processed laboratory specimens according to test methodology guidelines for the appropriate testing site.

11. Work Ethic

Here's how phlebotomy technicians use work ethic:
  • Demonstrated a professional work ethic.
  • Uphold proper work ethic and the patient s Bill of Rights.

12. Patient Identification

Here's how phlebotomy technicians use patient identification:
  • Perform appropriate patient identification accurately.
  • Utilized standard procedures for the maintenance of positive patient identification; record appropriate collection information in accordance with established protocol.

13. Urine Specimens

Here's how phlebotomy technicians use urine specimens:
  • Collect urine specimens in outpatient laboratory and delivered them to the main laboratory.
  • Performed basic analysis on blood and urine specimens as necessary.

14. Rehabilitation

Here's how phlebotomy technicians use rehabilitation:
  • Participated in rehabilitation and treatment programs, help with personal hygiene and administer oral medications and hypodermic injections.
  • Worked with patient in Rehabilitation Unit.

15. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how phlebotomy technicians use cpr:
  • Certified medical assistant first aid and CPR certified at that time.
  • Performed CPR on a donor.
top-skills

What skills help Phlebotomy Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on phlebotomy technician resumes?

Dr. Rainer GlaserDr. Rainer Glaser LinkedIn profile

Professor and Chair, Missouri University of Science and Technology

Chemistry competence is key, of course. As a close second, chemists need to demonstrate effective team player competence. Communication skills are essential, in conversation and in writing. Effective collaboration requires highly developed skills to work with team members, peers, and leadership.

What hard/technical skills are most important for phlebotomy technicians?

Robyn Tarpley

Director of Health and Medical Sciences, Pennsylvania Institute of Technology

The ability to be 9 knowing all aspects of working in a Dr's office from meeting and greeting, collecting patient history, drawing labs, ECG) essentially being well rounded.

What type of skills will young phlebotomy technicians need?

Dr. Alexandra Gorgevska Ph.D.Dr. Alexandra Gorgevska Ph.D. LinkedIn profile

Department Chair, Palm Beach State College

Graduates [of all ages] will continue to need hands-on skills, the ability to work both in the group and individual settings, and, most importantly, be curious and teachable. Soft skills have taken on greater importance over the years, so we provide ongoing events for outreach, scientific communication, interview preparation, etc., to help provide students with ways to improve and grow their soft skills.

We are seeing scientific communications transitioning from in-person to remote settings, and our students are excelling at rising to the challenges. South Florida has a diverse life science career field, and our students continue to be well prepared to enter the job market and succeed in their career paths.

What soft skills should all phlebotomy technicians possess?

Dr. Luis Rogelio Cruz-Vera

Associate Professor, University of Alabama in Huntsville

Planification.
Do you want to know more?
Read more about what experts have to say about phlebotomy technician

List of phlebotomy technician skills to add to your resume

Phlebotomy technician skills

The most important skills for a phlebotomy technician resume and required skills for a phlebotomy technician to have include:

  • Patients
  • Infection Control
  • Blood Specimens
  • Customer Service
  • Cleanliness
  • Specimen Collection
  • Patient Care
  • Data Entry
  • Medical Terminology
  • Laboratory Specimens
  • Work Ethic
  • Patient Identification
  • Urine Specimens
  • Rehabilitation
  • CPR
  • EKG
  • Specimen Handling
  • Clinical Laboratory
  • Lab Orders
  • Drawing Blood
  • Phlebotomy Training
  • Computer System
  • Specimen Integrity
  • Centrifugation
  • Patient Specimens
  • Dexterity
  • Home Health
  • HIPAA
  • Phlebotomy Procedures
  • Vital Signs
  • Isolation Procedures
  • Stat
  • Electrocardiogram
  • Patient Blood Samples
  • Safety Procedures
  • Heel Sticks
  • Tourniquet
  • Phlebotomy Functions
  • Centrifuges
  • Hippa
  • Blood Cultures
  • Capillary Puncture
  • Test Results
  • Blood Collection Devices
  • Blood Pressure
  • Drug Screens
  • Proficiency Testing
  • Elicit Cooperation
  • Aseptic Technique
  • Syringes

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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