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Support Specialist jobs at Phoenix House

- 516 jobs
  • Recovery Support Specialist

    Phoenix House Foundation 4.1company rating

    Support specialist job at Phoenix House

    Responsible for providing operational support services to ensure that the facility and its clients are safe and secure.
    $37k-48k yearly est. Auto-Apply 60d+ ago
  • Home & Community Family Advocate

    VNS Health 4.1company rating

    New York, NY jobs

    A nonprofit home health organization in New York seeks a Family Advocate to support children and families in accessing essential resources. Responsibilities include assisting clients with public assistance entitlements, engaging families in services, and collaborating with care teams. Candidates should have a Bachelor's degree in social work or equivalent experience, and a valid driver's license. This role offers competitive pay and the opportunity to make a significant impact on the well-being of families in the community. #J-18808-Ljbffr
    $40k-60k yearly est. 3d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Bellefonte, PA jobs

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 2d ago
  • Location Support Specialist

    Life.Church 4.3company rating

    Edmond, OK jobs

    The Location Support Specialist is primarily responsible for supporting maintenance for Life.Church buildings, including the Central building, YouVersion building, LifeKids, and Edmond campus. This role will also support staff member office needs to support ministry goals. The Location Support Specialist will also assist in the setup of Life.Church events. This role will build and maintain relationships with outside vendors and Life.Church staff members to serve with excellence. This role utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church's mission and to reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do Address ticket needs of the location and staff, including LifeKids and StaffKids. Exhibit excellence and improvements through visual inspections of the building and grounds. Provide facilities maintenance as needed. Assists in space management and organization within the campus. Engage in active collaboration and partnership with both Central and campus teams. Provide setup and teardown assistance for Life.Church events, as needed. Build strong, professional relationships with third-party service providers and vendors. Act as the on-site point of contact during vendor visits, providing support and oversight. Skills Needed to Succeed Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships Effective at multi-tasking, time management, and follow up in order to meet committed timelines Clearly explain complicated and detailed processes Ability to self-motivate, take initiative, make independent decisions, and problem-solve Strong guest relations and hospitality skills High School Diploma or GED 1-3 years of related experience Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more! Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
    $21k-35k yearly est. Auto-Apply 60d+ ago
  • Intake Support Specialist of Vocational Services (Remote/Hybrid)

    Employu, Inc. 3.7company rating

    Casselberry, FL jobs

    Job DescriptionDescription: Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Basic Life Insurance Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video **************************** Requirements: This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in-person client services, meetings, or other on-site responsibilities. This is a benefits-eligible position starting at $16.00 per hour, plus bonus. POSITION SUMMARY The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Completes initial intake referrals via in-person, online or by phone as needed. Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. Enters all client information at intake into database and completes onboarding paperwork and processes. Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.? Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member. Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business. Drives clients to various locations as needed. Completes other assigned tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Interpersonal Skills Customer Service Skills Communication Organizational Skills Working Independently Time Management SKILLS & ABILITIES Education: High School diploma required; some college including a degree in any field preferred. Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Other Requirements: Open availability required: must be available during days, evenings and weekends. Ability to pass a level 2 background check. Must have reliable transportation, a valid driver's license, auto registration, auto insurance. Bilingual is a plus (English / Spanish); ASL is a plus. Confidentiality and the ability to manage multiple deadlines is required. Must have own computer, printer, smartphone with data plan, and high-speed internet connection. SUPERVISION: No supervisory responsibilities. TRAVEL: Travel required to one or more of our local Florida offices, as needed. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction.
    $16 hourly 23d ago
  • Program Specialist- Youth

    San Diego Workforce Partnership Inc. 3.9company rating

    San Diego, CA jobs

    Job Description The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision is that every business in our region has access to a skilled workforce, and every job seeker has access to meaningful employment. We seek to earn trust and inspire growth in every action we take. Position Summary Under the direction of the Programs Manager, the Program Specialist will contribute to the development, implementation, and maintenance of program service and special initiatives. This includes both private and publicly funded programs, such as those under the Workforce Investment & Opportunity Act (WIOA). The role focuses on aligning SDWP programs with the goal to improve employment, training, and supportive services. The Program Specialist will collaborate internal partners, with industry partners, labor organizations, training providers, academic institutions, and community organizations to meet workforce development needs. They will ensure programs align with industry demands, fostering a competitive workforce for the County and City of San Diego. This individual largely functions autonomously and supports Workforce Partnership with the implementation of assigned training programs. Working hours vary based on the needs and availability of clients, which includes some nights and weekends as needed. Essential Functions Support the implementation, oversight and management of programmatic services and special initiatives ensuring they align with organizational goals and KPIs. Serve as a key focal point to coordinate and manage workforce development related programs with excellent project management skills. Assist in the establishment and/or maintenance of contractual oversight and relationships. Ensure the completion of enrollment documentation, meet program compliance guidelines, facilitate employment placements, make appropriate community referrals, schedule trainings and information sessions, and conduct participant evaluations. Serve as a point of contact for programs to assess individual needs, provide necessary supportive services, prepare and review program performance reports, participant activity and spending goals are met. Implement evidence-based programming such as Individual Placement Service (IPS) and performance-based contracting, integrating principles into program development. Develop and maintain collaborative relationships with stakeholders in the public, private, and non-profit sectors to support programmatic services and support client needs. Collaborate with interdepartmental team members to ensure team-based approach to meet program delivery with integrity and focused on client needs, ensuring the timely delivery of jobseeker support, career, and placement services. Represent the organization's fiduciary interests, managing systems and operations with financial integrity. Ensure compliance with SDWP policies and procedures, overseeing the team's understanding and implementation of relevant Operational Issuances. Identify and address challenges that program participants may face, providing support to help them successfully engage in services and opportunities. Provide career coaching to clients, communicating open opportunities, leading outreach and recruitment efforts, forming partnerships with community-based organizations, and supporting regular communication to relevant stakeholders. As needed, work with funded Subrecipients to provide technical assistance in the development of the client-centric career training, and placement opportunities. Prepare and present programs verbally or through written and/or graphic materials to a variety of groups including stakeholders, Workforce Partnership partners and community groups as required. Collaborate with department management to create systems to measure, understand, and improve program performance, efficiency, quality and continuously improve programmatic processes of contracted activities and services. Prepare accurate programmatic reports, progress summaries, and detailed implementation plans to achieve successful outcomes. Conduct a collaborative, empathetic, client-centered approach to program and training design. Enhance employer relationships and partnerships to benefit participants, conducting program oversight, provide training, facilitate workshops, provide individualized services, and/or conduct outreach activities. Manage operational continuity resources and interdepartmental services, strategic execution implementation, and management of specialized services. Perform other related duties as assigned. Fundamental Job Requirements Bachelor's degree in public administration, business administration or a closely related field. Two to four (2-4) years' direct service non-profit or government work related experience. Strategic and operational planning, decision making and execution of programs. Display knowledge of State and Federal laws and regulations related to workforce development training programs funding. Excellent attention to detail and creative problem-solving skills. Excellent organizational and proficient communication skills. Proven ability to maintain confidentiality and handle sensitive situations with solid judgment. Ability to analyze data, research relevant trends to support program implementation, documentation and delivery. Excellent computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint. Desired Requirements Master's degree in public administration, business administration or a related field. Three to five (3-5) years non-profit workforce and economic development work experience. Organizational Knowledge. Excellence in leadership, team dynamics and interpersonal skills. Our Values Collaboration: Engaging in inclusive, respectful relationships among colleagues, customers and community that foster the achievement of shared goals. Excellence: Driving quality, innovation and measurable outcomes through a customer-centered focus and a high-performance culture. Stewardship: Strategic, efficient, effective use of resources to meet the evolving needs of our customers and community with the highest levels of integrity. Inclusion: Taking responsibility for creating a culture where everyone is welcomed, heard, valued and empowered to fully participate and reach their full potential. Equity: Prioritizing those who have been systemically denied opportunity through policies, priorities, practices, and behaviors that result in access to opportunity for ALL colleagues, customers, and communities. We Love to Take Care of Our Workforce Associates- We offer a great work environment, a culture that values individuality and inclusion, collaborative and innovative teams, and a competitive pay and benefits package. Our benefits include: PTO, PTO sell-back program, generous employer-paid benefits (platinum plans), company-paid learning and professional development program, pension plan and 457 retirement plan additional employee wellness. Compensation for this position ranges from $31.36-$43.98. In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at San Diego Workforce Partnership, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer generous benefits and retirement plans. At the Workforce Partnership, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, and the work that we do in the communities we serve. We are proud to be an equal opportunity workplace for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Auxiliary aids and services are available upon request to individuals with disabilities. San Diego Workforce Partnership is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $31.4-44 hourly 3d ago
  • Overnight Support Services Specialist

    Ali Forney Center 4.2company rating

    New York, NY jobs

    Job Details Entry New York, NY Full Time High School $25.50 - $25.50 HourlyDescription Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. Qualifications QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
    $25.5 hourly 60d+ ago
  • Peer Support Specialist

    Children's Institute, Inc. 4.3company rating

    Long Beach, CA jobs

    The Peer Support Specialist embraces CII's North Star and utilizes a whole-family approach, ensuring that all program participants have access to comprehensive, high-quality services and support to reach their full potential. Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers, children, youth, and non-minor dependents connected to the child welfare and juvenile justice systems. This position shall reflect the cultural, ethnic, and demographic population served by the program. DUTIESSUMMARY The Peer Support Specialist embraces CII's North Star and utilizes a whole-family approach, ensuring that all program participants have access to comprehensive, high-quality services and support to reach their full potential. Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers, children, youth, and non-minor dependents connected to the child welfare and juvenile justice systems. This position shall reflect the cultural, ethnic, and demographic population served by the program. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mentors and supports caregivers, children, youth, and non-minor dependents who have former or current experience in the child welfare and/or juvenile justice systems. Meets regularly with caregivers, children, youth, and non-minor dependents virtually, in person, and through text/email communications. Maintains appropriate case notes and other records and prepares periodic reports as required. Ensures participant records are audit ready. Meets and/or exceeds client service delivery goals. Participates as a member of a multi-disciplinary team and ensures coordination of care. Provides insight into the child welfare and juvenile justice systems, sharing personal experiences, and assistance throughout services. Supports the oversight of the youth commission and works directly with youth in driving programming. Identifies, refers, and connects children, youth, and non-minor dependents to leadership development and social support opportunities. Provides additional hands-on coaching and support to youth in meeting their goals. Models and encourages direct, professional communication with her peers and outside providers. Actively engages in outreach and engagement efforts to increase youth participation in services and elicit ongoing feedback to improve services. Participates in regular clinical supervision. Participates in Continuous Quality Improvement process for the division. Participates in integrated case conferences and team meetings to monitor individual needs and services plans to ensure effective quality clinical service delivery in alignment with CII's whole-family approach to services. ADDITIONAL DUTIES Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSEDUCATION & EXPERIENCE High school diploma or general education degree (GED) preferred. Requires an individual with personal experience connected to the child welfare and/or juvenile justice systems. OTHER QUALIFICATIONS Valid driver's license and state-required auto insurance. Required to travel to sites (25% to 50% of the time) Bilingual Spanish / English preferred. Ability to handle confidential information. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population's cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. CERTIFICATES, LICENSES, REGISTRATIONS None required. COMPUTER SKILLS Must have working knowledge of computer programs in a Windows environment. VISION REQUIREMENTS No special vision requirements. REQUIRED TRAINING New Hire Orientation Mandated Reporter 40 hours of adoption-specific training Safely Surrendered Babies About Us Children's Institute (CII) believes that all children and families have boundless potential to achieve emotional well-being and educational success, which build pathways to economic mobility and lifelong health. Using a whole family, two-generation approach, CII offers education, counseling services, parenting support, convening spaces and enrichment programs in the community, at our early education centers, K-12 schools, and neighborhood hubs. Our employees value passion, partnership, innovation and equity. If meaningful work and a vibrant culture are important to you, you're in the right place. Join our team and change the world! Commitment to DEI CII promotes and fosters equity and inclusion in our workplace and in our communities. We strive to embed these values in our agency-wide decisions and our talent practices so that we create equal opportunities for everyone. COMPENSATION: $21.32 USD - $25.59 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening
    $21.3 hourly Auto-Apply 12d ago
  • Peer Support Specialist - SWIFT

    Ywca Rochester 3.5company rating

    Rochester, NY jobs

    The Peer Support Specialist provides compassionate, hands-on support to families and individuals applying for or receiving Temporary Assistance for Needy Families (TANF) and related public benefits through the Monroe County Department of Social Services (MCDSS) provided by YWCA's Family-Centered Services Program (GROW²) Using their own lived experience with systems navigation, financial hardship, or family support programs, the Peer Support Specialist helps participants overcome emotional, logistical, and systemic barriers that prevent them from achieving financial stability and self-sufficiency. This role is central to the YWCA's Family-Centered Services Program, which connects participants to resources, builds trust, and encourages compliance with Temporary Assistance requirements while promoting empowerment and independence. Essential Duties and Responsibilities Participant Engagement & Support Serve as a relatable, nonjudgmental source of guidance and encouragement for individuals and families referred through MCDSS. Build trusting, strengths-based relationships with participants through consistent communication and active listening. Provide peer-based emotional support, empowerment, and coping strategies to help participants manage stress and build confidence. Encourage participants to attend all required MCDSS appointments and complete documentation for Temporary Assistance eligibility. Conduct check-ins (in-person, phone, or virtual) to ensure ongoing engagement and progress toward goals. Resource Navigation & Advocacy Help families identify and connect with community resources including housing, food, childcare, employment, and education opportunities. Support participants in overcoming practical barriers such as transportation, technology, or childcare that may prevent participation in required activities. Accompany participants to appointments as needed to provide advocacy and emotional support. Collaborate closely with Application and Outreach Specialists to ensure comprehensive and coordinated support. Program Compliance & Data Tracking Maintain detailed case notes documenting participant interactions, progress, and outcomes in accordance with program standards. Track engagement for a minimum of six months per participant, ensuring consistent follow-up and case continuity. Assist with data reporting requirements for MCDSS and YWCA to demonstrate program impact and participant outcomes. Collaboration & Training Work in partnership with YWCA and MCDSS staff to align support efforts and share updates on participant progress. Participate in staff meetings, training, and supervision focused on trauma-informed practices, cultural competency, and motivational interviewing. Maintain confidentiality and professionalism in all interactions with participants and partners. Qualifications Education and Experience: High school diploma or equivalent required; associate's degree in human services, Social Work, or related field preferred. At least one year of experience providing peer support, mentorship, or case management assistance preferred. Lived experience with social service systems (e.g., TANF, SNAP, housing, employment programs) strongly preferred. Certification as a Peer Specialist or Family Peer Advocate is a plus but not required (training provided upon hire). Knowledge, Skills, and Abilities: Strong interpersonal skills and the ability to connect with individuals from diverse backgrounds. Knowledge of community resources and an understanding of barriers faced by low-income families. Ability to provide empathetic, trauma-informed, and culturally responsive support. Excellent communication, problem-solving, and organizational skills. Comfortable with basic computer use, data entry, and documentation tools. Bilingual (English/Spanish) preferred but not required. Physical and Work Environment Requirements Work performed in community settings, including MCDSS offices, participant homes, and YWCA sites. Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours required based on participant needs.
    $32k-41k yearly est. Auto-Apply 19d ago
  • Peer Support Specialist - SWIFT

    Ywca Rochester 3.5company rating

    Rochester, NY jobs

    The Peer Support Specialist provides compassionate, hands-on support to families and individuals applying for or receiving Temporary Assistance for Needy Families (TANF) and related public benefits through the Monroe County Department of Social Services (MCDSS) provided by YWCA's Family-Centered Services Program (GROW²) Using their own lived experience with systems navigation, financial hardship, or family support programs, the Peer Support Specialist helps participants overcome emotional, logistical, and systemic barriers that prevent them from achieving financial stability and self-sufficiency. This role is central to the YWCA's Family-Centered Services Program, which connects participants to resources, builds trust, and encourages compliance with Temporary Assistance requirements while promoting empowerment and independence. Essential Duties and Responsibilities Participant Engagement & Support Serve as a relatable, nonjudgmental source of guidance and encouragement for individuals and families referred through MCDSS. Build trusting, strengths-based relationships with participants through consistent communication and active listening. Provide peer-based emotional support, empowerment, and coping strategies to help participants manage stress and build confidence. Encourage participants to attend all required MCDSS appointments and complete documentation for Temporary Assistance eligibility. Conduct check-ins (in-person, phone, or virtual) to ensure ongoing engagement and progress toward goals. Resource Navigation & Advocacy Help families identify and connect with community resources including housing, food, childcare, employment, and education opportunities. Support participants in overcoming practical barriers such as transportation, technology, or childcare that may prevent participation in required activities. Accompany participants to appointments as needed to provide advocacy and emotional support. Collaborate closely with Application and Outreach Specialists to ensure comprehensive and coordinated support. Program Compliance & Data Tracking Maintain detailed case notes documenting participant interactions, progress, and outcomes in accordance with program standards. Track engagement for a minimum of six months per participant, ensuring consistent follow-up and case continuity. Assist with data reporting requirements for MCDSS and YWCA to demonstrate program impact and participant outcomes. Collaboration & Training Work in partnership with YWCA and MCDSS staff to align support efforts and share updates on participant progress. Participate in staff meetings, training, and supervision focused on trauma-informed practices, cultural competency, and motivational interviewing. Maintain confidentiality and professionalism in all interactions with participants and partners. Qualifications Education and Experience: High school diploma or equivalent required; associate's degree in human services, Social Work, or related field preferred. At least one year of experience providing peer support, mentorship, or case management assistance preferred. Lived experience with social service systems (e.g., TANF, SNAP, housing, employment programs) strongly preferred. Certification as a Peer Specialist or Family Peer Advocate is a plus but not required (training provided upon hire). Knowledge, Skills, and Abilities: Strong interpersonal skills and the ability to connect with individuals from diverse backgrounds. Knowledge of community resources and an understanding of barriers faced by low-income families. Ability to provide empathetic, trauma-informed, and culturally responsive support. Excellent communication, problem-solving, and organizational skills. Comfortable with basic computer use, data entry, and documentation tools. Bilingual (English/Spanish) preferred but not required. Physical and Work Environment Requirements Work performed in community settings, including MCDSS offices, participant homes, and YWCA sites. Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours required based on participant needs.
    $32k-41k yearly est. Auto-Apply 17d ago
  • Student Engagement Specialist

    Ican Inc. 4.5company rating

    Utica, NY jobs

    The Student Engagement Specialist will support students in the Utica City School District by providing the facilitation and coordination of individualized wraparound services. Promotes the philosophy and mission of the agency by performing the following duties. Duties and Responsibilities: Assist in the identification, enrollment and monitoring of students in need of services. Provide Tier 2 Interventions and supports to identified students. Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students. Works to coordinate and monitor ICAN Services for identified UCSD students in need. Assists in the design, coordination, and implementation of groups with identified students. Serve as a liaison between families of identified youth and school officials to better engage them in their child's educational process.| Collaborate with other ICAN programs and services that might benefit UCSD students. Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process. Directs students to use positive behaviors for success in the classroom and with diverse teaching styles. Support various UCSD initiatives by working to recruit and retain students in those programs. Adheres to best practices in professional ethics and boundaries. Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support. Additional duties may be assigned, on an as-needed basis. Education/Experience: Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required. At least two years relevant experience in traditional and non-traditional youth service setting required. Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required. A valid NYS Driver's License is preferred; reliable transportation is required.
    $45k-63k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist

    David & Margaret Home 4.0company rating

    La Verne, CA jobs

    Job Details David and Margaret Home Inc - La Verne, CA Part Time $17.81 - $22.10 HourlyDescription Mission Statement: David & Margaret Youth and Family Services empowers children, youth, and families through culturally diverse services that foster emotional, educational, spiritual, and identity development. Personal Qualities: David & Margaret serves a population who have often experienced major life challenges and need assistance in their healing, adjustment, and recovery. Our staff participates in this healing process while preparing our clients to participate as positive members of their community. Characteristics of successful David & Margaret employees include: INTEGRITY - model expectations, perform duties under guidelines of “best practices,” honest discussion of issues, openness, fiscal responsibility MUTUAL RESPECT - respect diversity of opinions, value cultural ideals, focus on strengths, listen, work to resolve differences with dignity, respond in a timely manner KNOWLEDGE - teach through instruction and role modeling, teach and encourage making wise choices, empower self-determination, instill desires to be a life-long learner TEAMWORK - together there is strength, no one is alone, each voice is important, listen to all sides of an issue and help make united decisions, foster open communication, develop and sustain positive family and community connections CHOICE & ACCOUNTABILITY - value ability to choose, ensure active participation in treatment planning, understand and follow accepted agency policies and procedures, be accountable for choices, hold self and others accountable SAFETY - develop a safe, caring environment and communication patterns SERVICE - learn by teaching others, heal by helping others Summary Objective: Utilizing a framework of lived experience, the Peer Support Specialist will provide trauma-informed, diversity-sensitive supportive services to non-minor dependents in the agency's transitional housing program. The objective of the services is to assist the client with removing barriers to goals, to encourage engagement in mental health services as appropriate, and to help with efforts to stabilize the client's placement. Qualifications Position Qualifications: Education, training and certification: A minimum of a High School Diploma (HSD)/GED, some college course work, and lived experience in the Child Welfare/Juvenile Justice system (Department of Children and Family Services and/or Probation), and have lived experience navigating mental health, food, medical, etc., resources. Must be at least 21 years of age and possess a valid California Driver's License and good driving record. An Associate's Degree (AA) in a Behavioral Science from an accredited college or university and a minimum of one (1) year full-time experience in a public or private social services setting working with at-risk transition-age youth (TAY) ages 16-25 is preferred. Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Specific duties include, but are not limited to the following: Provide short-term, intensive supportive services for TAY participating in the Transitional Housing Program by offering lived experience to address the barriers to daily life functioning (ie mental health, substance abuse, etc.) and assist with implementing the treatment plan by encouraging TAY to engage in program services. Assist with any groups offered to TAY, including Life Skills Training, Vocational Training, etc. by encouraging youth voice participation and/or offering the TAY perspective as a co-facilitator. Advocate for the needs of TAY during Child and Family Team Meetings (CFTs), Stabilization Meetings, Treatment Team meetings, etc., to improve overall quality of care. Assist in coordinating services with TAY by exploring how to navigate public transportation, helping them schedule appointments, exploring strategies to access community resources, etc. Document interactions with TAY and services provided in accordance with the agency's documentation requirements. Provide consistent updates to the youth's assigned Transitional Social Worker and other team members as appropriate. Other duties as assigned.
    $39k-53k yearly est. 60d+ ago
  • Support Services Specialist

    Harlem United Community Aids Center Inc. 4.2company rating

    New York, NY jobs

    The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United's Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations Set up shower area and welcome area at the beginning of service and break down at the end of the day. Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery. Ensure shower stalls are prepared and sanitized before each shower guest. Maintain and track inventory of essential service items, such as cleaning products and equipment. Client Engagement and Reporting Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc. Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely. Engage with clients receiving services, assisting them with referrals to additional services as needed. Work with other staff in following safety and de-escalation protocols in working with clients. Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate. Enter service delivery details into online client tracking systems and/or funder databases as required by program. Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements. Engagement with Peers and Volunteers Orient new volunteers, explain procedures, model appropriate interaction with guests. Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures. Other Responsibilities The following duties are to be performed as assigned by the supervisor: Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings. Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources. Other duties as assigned. Education and Certification This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Valid New York State driver's license preferred. Special Skills and Knowledge Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods
    $31k-44k yearly est. Auto-Apply 2d ago
  • Residential Support Specialist

    San Diego Center for Children 4.3company rating

    San Diego, CA jobs

    Job Details Main Campus - San Diego, CA Full-Time/Part-Time High School $20.25 - $20.50 Hourly None Any Behavioral Health Support StaffDescription By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact? Join us - and work with purpose! POSITION BENEFITS Team-oriented, multidisciplinary approach Ongoing, high-level learning and development opportunities Culturally diverse environment Joint Commission Accredited Organization Comprehensive Health Insurance (medical, dental, vision, pet) Retirement savings plan: 403(b) - with employer match up to 3% Generous paid time off (vacation, sick leave, holidays) Wellness programs EAP - Employee Assistance Program Employee discounts for those pursuing a higher education Employee discounts Employee recognition program Opportunities for career advancement May be eligible for state or federal loan forgiveness programs for work with underserved populations SUMMARY The Residential Support Specialist creates a safe, trauma informed, and therapeutic milieu for the emotional nurturing and healthy development of each youth at San Diego Center for Children. Through a trauma informed lens, Residential Support Specialists are responsible for providing physical care, social and moral guidance, teaching skills, and role modeling for youth in residential care. Residential Support Specialists work as part of the Residential multi-disciplinary team and are expected to collaborate with their unit team, clinical team, Residential departments, SDCC internal departments and programs, and external team members for youth in care. Residential Support Specialists shall assist in developing and implementing the treatment plan and for each youth. Care can include physical holds of youth when necessary to prevent injury to the child or others. Residential Support Specialists serve as a significant member of the treatment team. They are encouraged to make responsible suggestions for the improvement of the agency. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) Accountable for the safety and whereabouts of youth in care by providing active supervision at all times. Help youth increase pro-social behavior by teaching and encouraging self-control and emotional regulation through active problem solving, role modeling and practicing of pro-social interactions. Completes and passes required training and certification programs, including Intervention Toolbox, principles of Trauma Informed Care, CPR/first aid, Safe Positive Approaches (S.P.A.), New Hire Orientation and Residential Counselor Training within allotted time frames. Maintains certifications and trainings up to date as required by company policy. Understanding and following youth's personal rights guidelines at all times. Interact with youth in a trauma informed manner which supports the development of therapeutic relationships at all times. Always intervene with escalated and/or assaultive youth in a manner which ensures the dignity and self-respect of the youth, and consistent with agency policies, including SPA and Trauma Informed principles and procedures. Instruct, supervise, and participate with youth on an ongoing basis throughout the shift. Encourage youth to maintain the appearance and structure of the common environment and personal space according to each youth's developmental ability. Role model and maintain the structure of the common environment and personal space when needed. Engages in professional conduct (role model behavior and appropriate boundaries) and abides by all San Diego Center for Children policies and procedures and employee handbook guidelines at all times. Facilitation of and/or active participation in recreation groups, therapy groups, milieu groups, parent education groups and/or multifamily groups as assigned. Ongoing communication with internal treatment team members regarding youth's progress and goals. Monthly written treatment team reports may be assigned. Actively participate in all assigned staff meetings and trainings. Maintain program structure, rules, routines, programming, boundaries, and youth and family rights at all times. Acting as a youth advocate when appropriate or as assigned to an individual youth. Become aware of each youth's treatment plan and assist the youth in making progress toward those goals. If a youth has additional individual plans, assist in implementation as directed. Prepare, serve, and supervise meals and snacks when designated in accordance with any dietary restrictions given by nursing or dietary, and complete all required documentation. Ensure San Diego Center for Children policies and procedures are always utilized in dispensing and monitoring effects of prescribed medication, including administration of PRN medication when deemed necessary and clinically appropriate, under the supervision of the Nurse Manager, nursing staff, or designee. Always follow San Diego Center for Children's vehicle safety policy and procedures when driving. Responsible at all times for clear and concise documentation of progress in treatment through the timely completion of assigned documentation (e.g. daily communication logs, progress notes, treatment team reports, specialized behavioral plans, serious incident reports, attendance sheets, logs, etc.). Follow all protocols and policy in relation to spending funds if assigned. Accept assignments to work as a Counselor in various programs (e.g. school programs) as assigned. San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. Maintain a safe work environment for youth and staff Perform special projects, assignments and other related duties as required. Immediately reports any unsafe acts, conditions or accidents in their department and or organization to immediate supervisor. LANGUAGE SKILLS Ability to read, analyze, and interpret treatment plans, individualized behavioral modification plans, school records, and legal documents. Ability to respond to common inquiries or complaints from caregivers, regulatory agencies, or members of the community. Ability to effectively present information to management and public groups. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of instructions and deal with several abstracts and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to run, walk, sit and drive a vehicle. The employee must be able to move and/or lift a child when clinically necessary, and must be able to follow a child that AWOLs in a walking or running pace. Applying SPA restraint techniques can involve lifting the child, holding the child down in a standing, sitting or ground level manner, as well separating clients who are acting in an unsafe manner to ensure the safety for the clients and staff. Due to the emotional instability of the clients the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. DIVERSITY STATEMENT The San Diego Center for Children is committed to: Actively recruiting, retaining, and supporting diverse staff at all levels of the organization Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve. Qualifications MINIMUM QUALIFICATIONS At least 21 years of age High school diploma or higher education Any criminal history addressed before hiring process Able to pass a drug screen (this excludes THC), TB test and a physical - we are a "hands-on" facility, and all staff are trained to provide physical holds if our youth become unsafe toward themselves or others Experience working with youth which is listed on your resume Able to attend new-hire and ongoing trainings which are held on various days Monday-Friday (most are 11a-6p) Understand you may be asked to work with Covid positive youth (with appropriate protections) This position requires physical stamina and agility. All residential staff are trained in Safe and Positive Approaches - a 2 day course on how to safely initiate a physical hold with a youth presenting as a danger to themselves or others. Techniques will include: bending to/from the ground, prolonged standing, running, evading, and transitioning youth from a standing to seated position. It is recommended that candidates can support up to 50 pounds. PREFERRED REQUIREMENTS Bachelor's Degree (BA or BS) from a four year college or university 4 years related residential treatment care or special education experience Experience working with severe emotionally disturbed clients in a group home setting
    $20.3-20.5 hourly 60d+ ago
  • Executive Support Specialist

    Community Housing Network 4.0company rating

    Troy, MI jobs

    Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Executive Support Specialist Department: Operations Reports to: Administrative Operations Supervisor Employment Status Classification: Part-Time Hourly; Non-Exempt (28 hours per week) Hourly Rate: $20.00 - $24.00 per hour Summary: Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task. Essential Functions: Executive Support: Manage complex calendars, schedule meetings, and coordinate travel for five executives. Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items. Assist with confidential correspondence and project tracking. Support executives with data entry, research, and decision-making tasks. Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies. Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately. Board Coordination: Coordinate board meeting schedules in alignment with executive calendars. Prepare and set up meeting rooms with necessary materials, equipment, and technology. Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents. Prepare and distribute board agendas, minutes, and resolutions. Create and track post-meeting action items to ensure timely follow-through. Maintain organized records of board materials and resolutions in accordance with retention policies. Manage and update the board's SharePoint intranet site, ensuring accessibility and version control. Collaborate with internal departments to gather documentation and updates for board review. Ensure all administrative aspects of board operations are executed with professionalism and precision. Administrative Operations: Handle filing, copying, scanning, and document management. Set up and organize meeting rooms with necessary materials and technology. Prepare monthly expense reports and manage executive mail. Coordinate internal meetings and assist with organizational events. Qualifications and Skills: Proven experience in executive-level administrative support. Strong organizational and time management skills. Excellent written and verbal communication abilities. Ability to work independently and collaboratively across departments. Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed. Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making. High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines. Build and maintain collaborative relationships with staff, executives, and external partners. Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency. Reliable transportation, possession of a valid driver's license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence). Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: Primarily in the office with the occasional opportunity to work from home. To work from home, the candidate must have a designated space that allows for privacy. This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks. May be required to work beyond standard business hours to meet organizational needs and for meetings or events. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $20-24 hourly Auto-Apply 28d ago
  • Peer Specialist - Supportive Housing Cortelyou

    Brooklyn Community Services 4.3company rating

    New York, NY jobs

    Job Description Peer Specialist - Cortelyou Supportive Housing Reports to: Program Director Hours: Full -Time - 35 Hours per week; Ability to work Afternoon and Evening hours required Salary Range: $35,000 - $39,000 FLSA Status: Non - Exempt Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 28 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46-unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe and affirming living environment and supportive services to help our young adults to move towards long term stability. The Peer Specialist works in collaboration with case managers to assist residents with developing their skills as it relates to medication management, maintaining personal hygiene, and overall apartment cleanliness Responsibilities: Partner with program staff to aid residents with budgeting, shopping, meal planning/preparation, and clean-up Work in partnership with community providers to resolve challenges impacting residents' ability to manage and retain supportive housing Complete progress notes within 24 hours of individual sessions Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.) Participate in community recreational events to increase consumer socialization skills Link clients to peer support and self-help recovery resources Educate residents on how to utilize public transportation Facilitate/co-facilitate groups, as directed Aid with coordinating resident move-ins and move-outs Provide support services to community residents and church social programs Participate in the facilitation of fire drills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all tasks and special projects as assigned by Program Director Other Duties as assigned Qualifications Required: High School diploma or G.E.D. Peer specialist certification preferred Experience serving LGBTQIA youth Candidates must have a lived experience of homelessness, Good written and verbal communication skills Basic computer and data entry skills Lived experience with a commitment to assist others in attaining recovery and wellness goals Must undergo pre-employment screenings such as the Criminal Background Check required by OMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.
    $35k-39k yearly 8d ago
  • Peer Specialist - Supportive Housing Cortelyou

    Brooklyn Community Services 4.3company rating

    New York, NY jobs

    Peer Specialist - Cortelyou Supportive Housing Reports to: Program Director Hours: Full -Time - 35 Hours per week; Ability to work Afternoon and Evening hours required Salary Range: $35,000 - $39,000 FLSA Status: Non - Exempt Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 28 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46-unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe and affirming living environment and supportive services to help our young adults to move towards long term stability. The Peer Specialist works in collaboration with case managers to assist residents with developing their skills as it relates to medication management, maintaining personal hygiene, and overall apartment cleanliness Responsibilities: * Partner with program staff to aid residents with budgeting, shopping, meal planning/preparation, and clean-up * Work in partnership with community providers to resolve challenges impacting residents ability to manage and retain supportive housing * Complete progress notes within 24 hours of individual sessions * Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.) * Participate in community recreational events to increase consumer socialization skills * Link clients to peer support and self-help recovery resources * Educate residents on how to utilize public transportation * Facilitate/co-facilitate groups, as directed * Aid with coordinating resident move-ins and move-outs * Provide support services to community residents and church social programs * Participate in the facilitation of fire drills * Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all tasks and special projects as assigned by Program Director * Other Duties as assigned Qualifications Required: * High School diploma or G.E.D. * Peer specialist certification preferred * Experience serving LGBTQIA youth * Candidates must have a lived experience of homelessness, * Good written and verbal communication skills * Basic computer and data entry skills * Lived experience with a commitment to assist others in attaining recovery and wellness goals * Must undergo pre-employment screenings such as the Criminal Background Check required by OMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.
    $35k-39k yearly 60d+ ago
  • Employment Support Specialist - PROS

    Goodwill Industries of Greater New York 3.1company rating

    New York, NY jobs

    Job Description Reports to: Program Director General Purpose: The Employment Support Specialist working within a PROS program provides rehabilitation and vocational supports to the PROS Community. Vocational supports includes: vocational assessments, counseling, referrals, job search assistance or job development, and job coaching, individual and group counseling along with other direct services related to the treatment of individuals with serious and persistent mental illness in a person-centered, recovery-oriented environment. This will be carried out as indicated by NYS OMH Part 512 Regulations and Medicaid requirements. Responsibilities included but not limited to: Maintain caseload of up to 20 participants Administer and complete assessments, bi-weekly meetings, progress notes, and individualized treatment plans Administer vocational assessments for participants with employment an goal. Develop individualized vocational plans with participants, provide individual counseling and facilitate vocational groups as needed to help them reach their vocational goals Assist program participants with soft-skills development to support job retention. prepare for basic job expectations such as handling stress/anxiety. Assist program participants with resume creation and interview skills development Provide referrals to appropriate outside vocational/educational services such as ACCES-VR Provide assistance with job development and job search Provide job coaching as needed to assist with job retention Participate in team meetings to ensure coordination of vocational and other services Facilitate 6-8 groups a week Other duties as assigned Qualifications: BA in related field Prefer 2 years of vocational experience with a SPMI/MICA population Excellent organizational and communication skills, both written and verbal Excellent computer literacy skills Understanding of Evidence-Based Practices and experience with IPS, Person Centered Planning, and/or working with individuals with Mental Illness Bilingual/bicultural a plus
    $23k-32k yearly est. 9d ago
  • Employment Support Specialist - PROS

    Goodwill Industries of Greater New York 3.1company rating

    New York, NY jobs

    Reports to: Program Director General Purpose: The Employment Support Specialist working within a PROS program provides rehabilitation and vocational supports to the PROS Community. Vocational supports includes: vocational assessments, counseling, referrals, job search assistance or job development, and job coaching, individual and group counseling along with other direct services related to the treatment of individuals with serious and persistent mental illness in a person-centered, recovery-oriented environment. This will be carried out as indicated by NYS OMH Part 512 Regulations and Medicaid requirements. Responsibilities included but not limited to: Maintain caseload of up to 20 participants Administer and complete assessments, bi-weekly meetings, progress notes, and individualized treatment plans Administer vocational assessments for participants with employment an goal. Develop individualized vocational plans with participants, provide individual counseling and facilitate vocational groups as needed to help them reach their vocational goals Assist program participants with soft-skills development to support job retention. prepare for basic job expectations such as handling stress/anxiety. Assist program participants with resume creation and interview skills development Provide referrals to appropriate outside vocational/educational services such as ACCES-VR Provide assistance with job development and job search Provide job coaching as needed to assist with job retention Participate in team meetings to ensure coordination of vocational and other services Facilitate 6-8 groups a week Other duties as assigned Qualifications: BA in related field Prefer 2 years of vocational experience with a SPMI/MICA population Excellent organizational and communication skills, both written and verbal Excellent computer literacy skills Understanding of Evidence-Based Practices and experience with IPS, Person Centered Planning, and/or working with individuals with Mental Illness Bilingual/bicultural a plus
    $23k-32k yearly est. Auto-Apply 39d ago
  • Recovery Support I A

    Phoenix House Foundation 4.1company rating

    Support specialist job at Phoenix House

    Responsible for providing operational support services to ensure that the facility and its clients are safe and secure.
    $34k-44k yearly est. Auto-Apply 60d+ ago

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