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Become A Phonathon Caller

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Working As A Phonathon Caller

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Performing General Physical Activities
  • Handling and Moving Objects
  • Getting Information
  • Documenting/Recording Information
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Stressful

  • $80,000

    Average Salary

Example Of What A Phonathon Caller does

  • Worked as a team, encouraging others to keep up the great work, along with daily data entry.
  • Maintain contact and communication with NJIT Alumni
  • Request a gift to the Annual Fund.
  • Assisted staff members during Alumni Office fundraisers and events.
  • Cold-called alumni for financial contributions to the College Composed thank-you cards for donors
  • Worked 9 - 12 hours a week, made phone calls, entered data, and accepted funds.
  • Call Msu alumni and request donations for the school.
  • Update personal information via online program.
  • Call numerous Iona alumni to describe campus updates and solicited donations to provide support for scholarships, financial aid etc.
  • Remain positive and professional and handle objections and difficult conversations with grace and control.
  • Ask for financial support on behalf of the University
  • Established an open line of communication between the college and its supporters.
  • Called potential donors Worked with first-time and past donors through donation process Encouraged non-donors to become first-time donors
  • Call alumni to solicit money and update contact information.
  • Demonstrated mastery of customer service call script.
  • Reach out to alumni, current parents and friends of school to update information and donate to the school.
  • Asked for and collected donations from Alumni.
  • Reach out to alumnae and parents to encourage annual donations to meet the financial needs of Smith College.
  • Create or update donor databases.
  • Raised $80,000 in the Fall of 2013, more than any other caller during that time.

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Top Skills for A Phonathon Caller

  1. Call Alumni
  2. Scholarship
  3. Annual Fund
You can check out examples of real life uses of top skills on resumes here:
  • Call alumni, parents of current students, and friends of WWU to gain donations for programs on campus.
  • Contacted (UT-Austin) College of Engineering alumni to request contributions/donations toward merit-based scholarships for UT-Austin engineering students
  • Called Mercer alumni, updated their information, and asked if they were willing to contribute to the annual fund.
  • Contacted alumni to ask for donations Learned effective communication and conflict resolution
  • Fielded an average of 20 customer service calls per day.

Phonathon Caller Demographics

Gender

Female

64.7%

Male

25.3%

Unknown

10.0%
Ethnicity

White

62.6%

Hispanic or Latino

14.1%

Black or African American

11.7%

Asian

8.0%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

36.9%

French

17.4%

Chinese

8.7%

Mandarin

6.0%

German

4.0%

Arabic

4.0%

Russian

3.4%

Italian

3.4%

Vietnamese

2.7%

Hindi

2.0%

Portuguese

2.0%

Japanese

2.0%

Urdu

2.0%

Bengali

1.3%

Turkish

0.7%

Gujarati

0.7%

Korean

0.7%

Akan

0.7%

Ukrainian

0.7%

Malay

0.7%
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Phonathon Caller Education

Schools

Shippensburg University of Pennsylvania

10.5%

Smith College

6.7%

Winthrop University

5.7%

Georgia Southern University

5.3%

Clemson University

5.3%

University of Rhode Island

4.8%

Kenyon College

4.8%

University of Connecticut

4.8%

Ursinus College

4.8%

Salisbury University

4.8%

Dickinson College

4.8%

Juniata College

4.3%

University of North Alabama

4.3%

Stevenson University

4.3%

Loyola University Maryland

4.3%

New Jersey Institute of Technology

4.3%

Eastern Kentucky University

4.3%

Towson University

4.3%

College of Saint Benedict

3.8%

Missouri Western State University

3.8%
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Majors

Business

15.1%

Psychology

13.8%

Communication

10.8%

Biology

6.7%

Political Science

6.3%

Marketing

6.3%

English

5.9%

Criminal Justice

4.7%

History

3.6%

Sociology

3.1%

Management

3.0%

Social Work

2.8%

Kinesiology

2.7%

Economics

2.6%

Finance

2.3%

Accounting

2.3%

Fine Arts

2.2%

Nursing

1.9%

Area Studies

1.9%

Public Relations

1.9%
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Degrees

Bachelors

73.7%

Other

14.1%

Masters

8.4%

Associate

1.9%

Doctorate

0.9%

Certificate

0.8%

Diploma

0.2%

License

0.1%
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