Automatically apply for jobs with Zippia

Upload your resume to get started.

Phonathon caller skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical phonathon caller skills. We ranked the top skills for phonathon callers based on the percentage of resumes they appeared on. For example, 20.7% of phonathon caller resumes contained student scholarships as a skill. Continue reading to find out what skills a phonathon caller needs to be successful in the workplace.

13 phonathon caller skills for your resume and career

1. Student Scholarships

Here's how phonathon callers use student scholarships:

Communicated with alumni to raise funds for student scholarships
Contacted donors, alumni and friends of SAU to help raise funds for the university and student scholarships

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how phonathon callers use customer service:

Gained knowledge in sales, telemarketing and customer service.
Called university alumni for donations and ticket sales Recognized for outstanding customer service

3. Financial Support

Financial support is the financial resource or money provided to an organization to support its operations. Financial support is generally provided by the government, or private institutes such as non-profits, or aid institutes. Financial support usually does not have any interests or benefits to be returned.

Here's how phonathon callers use financial support:

Solicited financial support for the Holy Cross Fund, maintained accurate contact information for prospects, cultivated new relationships with alumni
Called parents and alumni to solicit financial support for student academic.

4. Semester

A semester is a calendar that divides an academic year into sections of fifteen to eighteen weeks. The time system adopted by schools and countries differ. While the half system divides the academic year into two sessions, the quarter system divides the academic year into four sessions.

Here's how phonathon callers use semester:

Collaborated with a team of 20 students to raise the semester goal of $40,000.
Collected over $2,500 in donations towards the University in a semester.

5. Alumni Relations

Here's how phonathon callers use alumni relations:

Promoted alumni relations and updated them on relevant school-related programs.
Handled paperwork, campaigning and mailings for Alumni Relations Office.

6. Extreme Confidentiality

Here's how phonathon callers use extreme confidentiality:

Handle personal information with extreme confidentiality.
Handled personal information with extreme confidentiality Skills Used - Knowledge of University - Communication Skills - Negotiation Skills

Choose from 10+ customizable phonathon caller resume templates

Build a professional phonathon caller resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your phonathon caller resume.

7. Monetary Donations

Here's how phonathon callers use monetary donations:

Updated contact information and handled monetary donations.
Recorded monetary donations to the university.

8. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how phonathon callers use financial aid:

Call numerous Iona alumni to describe campus updates and solicited donations to provide support for scholarships, financial aid etc.
Establish and maintain contact with WPI Alumni; and help WPI raise fund for financial aid, resources etc.

9. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how phonathon callers use outbound calls:

Provide daily performance reports that troubleshoot operation problems and track quantity of inbound/outbound calls.
Handled inbound/outbound calls with members regarding business surveys.

10. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how phonathon callers use cold calls:

Executed cold calls to alumni to communicate campus developments and request donations.
Raised over $10,000 in alumni donations in 2010 and 2011 from cold calling

11. PowerPoint

Here's how phonathon callers use powerpoint:

Called alumni and family for donations Skills Microsoft Windows, Word, PowerPoint, Photoshop, Illustrator Excellent Organization & Communication skills
Prepared PowerPoint presentations for several small business projects and other courses.

12. Scholarship Fund

Here's how phonathon callers use scholarship fund:

Achieved weekly goals by establishing and maintaining connections with alumni for student scholarship funding
Make phone calls and send emails about the fund, write and send letters to alumni about the scholarship fund

13. Academic Programs

Here's how phonathon callers use academic programs:

Persuade graduates to assist students with funding for scholarships and academic programs through financial donations to the University.
Cold-called alumni to increase their interest in donating to various academic programs at Columbia University.

What skills help Phonathon Callers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of phonathon caller skills to add to your resume

The most important skills for a phonathon caller resume and required skills for a phonathon caller to have include:

Student Scholarships
Customer Service
Financial Support
Semester
Alumni Relations

Extreme Confidentiality
Monetary Donations
Financial Aid
Outbound Calls
Cold Calls

PowerPoint
Scholarship Fund
Academic Programs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs