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Phone agent salary
Average phone agent salary
$13.06
$27,170 yearly
Entry-level phone agent salary
$21,000 yearly salaryUpdated December 15, 2025
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Phone agent salary by:Â
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Average phone agent salary by state
Highest paying states for phone agents
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $37,081 | $17.83 |
| 2 | Minnesota | $33,471 | $16.09 |
| 3 | Rhode Island | $31,838 | $15.31 |
| 4 | New Hampshire | $32,461 | $15.61 |
| 5 | Vermont | $31,550 | $15.17 |
| 6 | Washington | $35,440 | $17.04 |
| 7 | North Dakota | $27,187 | $13.07 |
| 8 | Pennsylvania | $28,015 | $13.47 |
| 9 | New Jersey | $33,803 | $16.25 |
| 10 | Missouri | $27,887 | $13.41 |
| 11 | Wyoming | $26,835 | $12.90 |
| 12 | Ohio | $27,238 | $13.10 |
| 13 | North Carolina | $31,760 | $15.27 |
| 14 | Connecticut | $33,209 | $15.97 |
| 15 | Texas | $28,819 | $13.86 |
| 16 | Montana | $26,932 | $12.95 |
| 17 | Maryland | $33,239 | $15.98 |
| 18 | Maine | $26,734 | $12.85 |
| 19 | District of Columbia | $34,669 | $16.67 |
| 20 | Wisconsin | $28,247 | $13.58 |
| 21 | Arizona | $26,771 | $12.87 |
| 22 | Iowa | $25,906 | $12.45 |
| 23 | Oklahoma | $26,107 | $12.55 |
| 24 | Delaware | $27,865 | $13.40 |
| 25 | Michigan | $25,916 | $12.46 |
| 26 | California | $31,976 | $15.37 |
| 27 | Tennessee | $25,967 | $12.48 |
| 28 | Oregon | $28,429 | $13.67 |
| 29 | New York | $30,522 | $14.67 |
| 30 | Arkansas | $26,321 | $12.65 |
| 31 | Alaska | $29,276 | $14.07 |
| 32 | Utah | $26,171 | $12.58 |
| 33 | Nebraska | $24,479 | $11.77 |
| 34 | Illinois | $25,905 | $12.45 |
| 35 | Nevada | $25,328 | $12.18 |
| 36 | West Virginia | $23,163 | $11.14 |
| 37 | New Mexico | $24,453 | $11.76 |
| 38 | Alabama | $24,202 | $11.64 |
| 39 | Georgia | $25,401 | $12.21 |
| 40 | Kansas | $23,609 | $11.35 |
| 41 | Idaho | $24,219 | $11.64 |
| 42 | Virginia | $25,243 | $12.14 |
| 43 | South Dakota | $22,151 | $10.65 |
| 44 | Louisiana | $23,906 | $11.49 |
| 45 | Hawaii | $25,489 | $12.25 |
| 46 | Kentucky | $23,805 | $11.44 |
| 47 | Indiana | $23,605 | $11.35 |
| 48 | Colorado | $24,624 | $11.84 |
| 49 | South Carolina | $22,977 | $11.05 |
| 50 | Florida | $23,871 | $11.48 |
| 51 | Mississippi | $18,448 | $8.87 |
Phone agent salary details
A phone agent's salary ranges from $21,000 a year at the 10th percentile to $33,000 at the 90th percentile.
What is a phone agent's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $33,000 | $2,750 | $16 |
| 75th Percentile | $30,000 | $2,500 | $14 |
| Average | $27,170 | $2,264 | $13 |
| 25th Percentile | $24,000 | $2,000 | $12 |
| 10th Percentile | $21,000 | $1,750 | $10 |
Highest paying phone agent jobs
The highest paying types of phone agents are sales agent, phone representative, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Call Center Representative | $31,549 | $2,629 | $15.17 | 133,579 |
| Bilingual Customer Service | $32,388 | $2,699 | $15.57 | 201,631 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Care Representative | $32,912 | $2,743 | $15.82 | 214,835 |
Top companies hiring phone agents now:
Wage gap by gender, race and education
$29,000$28,600$28,200$27,800$27,400$27,000
MaleFemale
Phone agent salary trends
The average phone agent salary has risen by $3,958 over the last ten years. In 2014, the average phone agent earned $23,212 annually, but today, they earn $27,170 a year. That works out to a 11% change in pay for phone agents over the last decade.
Compare phone agent salaries for cities or states with the national average over time.
Average phone agent salary over time
Compare phone agent salaries for individual cities or states with the national average.
Phone agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $27,200 | $13.06 | +3.1% |
| 2025 | $26,300 | $12.65 | +2.8% |
| 2024 | $25,600 | $12.30 | +2.5% |
| 2023 | $24,900 | $11.99 | +1.8% |
| 2022 | $24,500 | $11.78 | +1.8% |
Recently added phone agent salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| The Psychics Connection Inc. | ARE YOU Psychic? Looking for A Remote Phone Positon? | Lincoln, NE | 06/29/2025 | $37,566 |
| Stand Up Wirelesd | Life Line Phone Agents | Cambridge, MA | 06/29/2025 | $52,175 |
| Get It-Real Estate | Spoc Phone Agent L-Remote | WFH | Kildeer, IL | 06/29/2025 | $36,523 |
| Harbor Auto Sales Co | BDC Agent (Automotive)-Setting Appointments VIA Phone, Email and Text | Long Beach, CA | 06/09/2025 | $36,000 |
| The Psychics Connection Inc. | ARE YOU Psychic? Looking for A Remote Phone Positon? | Lincoln, NE | 05/26/2025 | $37,566 |
| Get It-Real Estate | Spoc Phone Agent L-Remote | WFH | Kildeer, IL | 05/26/2025 | $36,523 |
| U-Haul | E-Live Verification Phone Agent | Phoenix, AZ | 05/09/2025 | $33,392 |
| U-Haul | E-Live Verification Phone Agent-Remote | Phoenix, AZ | 04/28/2025 | $33,392 |
| Harbor Auto Sales Co | BDC Agent (Automotive)-Setting Appointments VIA Phone, Email and Text | Long Beach, CA | 04/28/2025 | $36,000 |
| U-Haul | Remote E-Live Verification Phone Agent | Phoenix, AZ | 03/28/2025 | $33,392 |
Phone agent salary FAQs
Have more questions? See all answers to common office and administrative questions.
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Updated December 15, 2025