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The average salary for a Phone Banker in the United States is approximately $34,532 per year. This figure can vary significantly based on factors such as location, experience, and the specific banking institution. For instance, Phone Bankers in states like California and New York may earn higher salaries due to the higher cost of living and demand for banking services.
When examining salaries by state, New York leads with an average of $38,000, followed closely by California at $36,500. Other states with competitive salaries include Texas and Florida, where Phone Bankers can expect around $32,000. Understanding these regional differences is crucial for job seekers aiming to negotiate their salaries effectively.
Phone Bankers primarily handle customer inquiries regarding bank accounts, process transactions, and provide support for various banking products. The role demands strong communication skills and attention to detail, making it essential for success in this customer-facing position. With the right experience and skills, advancement opportunities into supervisory or managerial roles can lead to even higher earning potential.
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The highest-paying states for phone bankers are New York, Connecticut, and Kansas. The lowest average phone banker salary states are Vermont, Montana, and Iowa.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $45,012 | $21.64 |
| 2 | Connecticut | $43,974 | $21.14 |
| 3 | Kansas | $40,372 | $19.41 |
| 4 | Indiana | $35,927 | $17.27 |
| 5 | North Carolina | $38,908 | $18.71 |
| 6 | Rhode Island | $37,582 | $18.07 |
| 7 | Illinois | $35,266 | $16.95 |
| 8 | New Jersey | $36,064 | $17.34 |
| 9 | Maine | $38,761 | $18.64 |
| 10 | Minnesota | $39,202 | $18.85 |
| 11 | New Hampshire | $38,815 | $18.66 |
| 12 | Missouri | $33,753 | $16.23 |
| 13 | North Dakota | $34,253 | $16.47 |
| 14 | Nebraska | $35,186 | $16.92 |
| 15 | Texas | $34,595 | $16.63 |
| 16 | Tennessee | $33,741 | $16.22 |
| 17 | Colorado | $34,948 | $16.80 |
| 18 | Kentucky | $32,269 | $15.51 |
| 19 | California | $36,610 | $17.60 |
| 20 | South Dakota | $31,787 | $15.28 |
| 21 | Pennsylvania | $31,382 | $15.09 |
| 22 | Washington | $35,547 | $17.09 |
| 23 | Georgia | $32,732 | $15.74 |
| 24 | Hawaii | $38,061 | $18.30 |
| 25 | Wisconsin | $31,541 | $15.16 |
| 26 | Arkansas | $32,558 | $15.65 |
| 27 | Michigan | $30,831 | $14.82 |
| 28 | Maryland | $31,672 | $15.23 |
| 29 | Alaska | $34,205 | $16.44 |
| 30 | West Virginia | $32,499 | $15.62 |
| 31 | Oregon | $32,295 | $15.53 |
| 32 | South Carolina | $30,581 | $14.70 |
| 33 | Louisiana | $31,724 | $15.25 |
| 34 | Florida | $30,933 | $14.87 |
| 35 | Delaware | $30,032 | $14.44 |
| 36 | Arizona | $31,200 | $15.00 |
| 37 | Virginia | $31,630 | $15.21 |
| 38 | Nevada | $30,816 | $14.82 |
| 39 | Mississippi | $31,012 | $14.91 |
| 40 | Massachusetts | $30,395 | $14.61 |
| 41 | Wyoming | $31,404 | $15.10 |
| 42 | Ohio | $26,340 | $12.66 |
| 43 | New Mexico | $31,194 | $15.00 |
| 44 | Idaho | $29,716 | $14.29 |
| 45 | Utah | $30,813 | $14.81 |
| 46 | Vermont | $28,469 | $13.69 |
| 47 | Alabama | $24,410 | $11.74 |
| 48 | Montana | $27,902 | $13.41 |
| 49 | Iowa | $27,789 | $13.36 |
| 50 | Oklahoma | $25,742 | $12.38 |
| 51 | District of Columbia | $28,902 | $13.90 |
The highest-paying cities for phone bankers are Saint Paul, MN, Anaheim, CA, and San Antonio, TX.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Saint Paul, MN | $39,192 | $18.84 |
| 2 | Anaheim, CA | $36,659 | $17.62 |
| 3 | San Antonio, TX | $34,869 | $16.76 |
| 4 | Salem, OR | $32,342 | $15.55 |
| 5 | Shreveport, LA | $31,762 | $15.27 |
| 6 | Sioux Falls, SD | $31,753 | $15.27 |
| 7 | Roanoke, VA | $31,374 | $15.08 |
| 8 | Phoenix, AZ | $31,167 | $14.98 |
| 9 | Pensacola, FL | $31,039 | $14.92 |
| 10 | Homewood, AL | $24,392 | $11.73 |
A phone banker's salary ranges from $27,000 a year at the 10th percentile to $43,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $43,000 | $3,583 | $21 |
| 75th Percentile | $38,000 | $3,167 | $18 |
| Average | $34,532 | $2,878 | $17 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $27,000 | $2,250 | $13 |
The highest paying types of phone bankers are finance service sales agent, finance & sales representative, and finance associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Finance Sales Consultant | $45,562 | $3,797 | $21.90 | 101,031 |
| Finance Service Representative | $38,361 | $3,197 | $18.44 | 220,519 |
| Finance & Sales Representative | $86,114 | $7,176 | $41.40 | 175,031 |
| Finance Service Advisor | $50,706 | $4,225 | $24.38 | 118,612 |
| Finance Representative | $41,765 | $3,480 | $20.08 | 124,645 |
| Merchant | $74,999 | $6,250 | $36.06 | 15,395 |
Top companies hiring phone bankers now:
Phone banker salaries at Advancial Federal Credit Union and Planned Parenthood are the highest-paying according to our most recent salary estimates. In addition, the average phone banker salary at companies like Randstad North America, Inc. and Regions Bank are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Advancial Federal Credit Union | $38,780 | $18.64 |
| 2 | Planned Parenthood | $36,714 | $17.65 |
| 3 | Randstad North America, Inc. | $34,883 | $16.77 |
| 4 | Regions Bank | $32,594 | $15.67 |
| 5 | Wells Fargo | $32,479 | $15.61 |
The average phone banker salary has fallen by $-3,887 over the last ten years. In 2014, the average phone banker earned $38,419 annually, but today, they earn $34,532 a year. That works out to a -4% change in pay for phone bankers over the last decade.
Compare phone banker salaries for cities or states with the national average over time.
Compare phone banker salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $34,500 | $16.60 | +3.9% |
| 2024 | $33,200 | $15.96 | -3.0% |
| 2023 | $34,200 | $16.44 | +0.5% |
| 2022 | $34,000 | $16.35 | -5.5% |
| 2021 | $35,900 | $17.25 | -6.3% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Advancial Federal Credit Union | Outbound Phone Banker | Irving, TX | 06/14/2025 | $42,116 |
| Legion | Phone Banker | New York, NY | 05/25/2025 | $45,914 |
| Crescentavalleychamber | Phone Banker | Lynn, MA | 02/17/2025 | $52,175 |
| Regions Bank | Overnight Contact Center Phone Banker | Houston, TX | 01/26/2025 | $40,511 |
| Regions Bank | Contact Center Phone Banker | Nashville, TN | 01/26/2025 | $40,511 |
| African Communities Together | Phone Banker-Voter Engagement Campaign (Nonpartisan) | Arlington, VA | 01/26/2025 | $45,914 |
| African Communities Together | Phone Banker-Voter Engagement Campaign (Nonpartisan) | Philadelphia, PA | 01/26/2025 | $45,914 |
| National Asian Pacific American Women's Forum | Phone Banker | Atlanta, GA | 01/24/2025 | $52,175 |
| Strategies for Change Group | Phone Banker | Washington, DC | 01/12/2025 | $45,914 |
| Civics Education Project | Phone Banker/Texter | Montgomery, AL | 01/12/2025 | $45,914 |
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