FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Phone Operator Overview

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Working As a Phone Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does A Phone Operator Do At Best Buy

* Engage the customer using soft skills while solving issues, providing end to end solutions, and customer support over the phone
* Use cross-functional company resources and tools to meet customer needs
* Understand basic Sales, Price Match, Returns/Exchanges and Store Pickup processes as outlined in SOP and policies listed on
* Ability to speak to weekly/daily promotions and offers
* Maintain a knowledgeable partnership with nearby retail locations and associates
* Accountable for driving positive customer feedback (NPS) survey results

What Does A Phone Operator Do At Omni Hotels

* Correct use of phone equipment, consoles, headsets, telephones and other related equipment.
* Answer calls in accordance with established procedures.
* Answer and respond to guest problems and/or requests courteously and accurately
* Ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.
* Prompt response to all emergency calls for help.
* Determine course of action, notify appropriate management and authorities in accordance with established procedures.
* Schedule wake-up calls or set wake-up clock.
* Sort and process guest related mail in accordance with established procedures.
* Maintain fax machine and send/receive guest faxes.
* Process appropriate charges for this service.
* Explain and demonstrate TDD operations for guests.
* Maintain a clean and safe phone area.
* Be familiar with reservation procedures and assist as needed.
* On time and at work when scheduled, and in proper uniform.
* Attend department meetings as scheduled.
* Consistent professional and positive attitude and actions when communicating with guests and associates.
* Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
* Comply with policies and procedures.
* Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
* Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
* Check with manager / supervisor before leaving work area for any reason.
* Perform special projects and other responsibilities as assigned.
* Participate in task forces and committees as requested.
* Any other tasks / duties as requested by management

What Does A Phone Operator Do At VCA Antech, Inc.

* Answer busy incoming calls.
* Transfer incoming calls to the correct department, staff, or voicemail.
* Office/admin work as needed in between calls.
* Provide excellent client service at all times

What Does A Phone Operator Do At Sun Eye Care Pa

* Will answer incoming calls, relay verbal messages to staff member Take messages and deliver messages to appropriate staff member Page staff members to advise them of a call Date stamp time of call and record in computer system.
* Perform other clerical duties as necessary

What Does A Phone Operator Do At Pinnacle Credit Union

* The Part Time Teller / Phone Operator will be trained on the completing transactions for members, answering phones, and customer service.
* This individual will rotate between being a teller and receptionist

Show More

Show Less

Do you work as a Phone Operator?

Send To A Friend

Phone Operator Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Phone Operator Career Paths

Phone Operator
Medical Assistant Technician Team Leader
Office Manager
5 Yearsyrs
Medical Assistant Specialist Team Leader
Operations Manager
7 Yearsyrs
Medical Assistant Specialist Consultant
Account Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
General Manager
6 Yearsyrs
Certified Nursing Assistant Specialist Consultant
Sales Manager
5 Yearsyrs
Certified Nursing Assistant Technician Consultant
Information Technology Manager
7 Yearsyrs
Home Health Aid Substitute Teacher Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Home Health Aid Substitute Teacher Account Executive
Business Manager
6 Yearsyrs
Home Health Aid Technician Shift Leader
Assistant General Manager
5 Yearsyrs
Housekeeper Substitute Teacher Administrator
Practice Manager
9 Yearsyrs
Housekeeper Driver Foreman
Business Owner
6 Yearsyrs
Security Officer Officer Office Manager
Billing Manager
7 Yearsyrs
Security Officer Coordinator Operation Supervisor
Dispatcher Supervisor
5 Yearsyrs
Security Officer Investigator Office Manager
Office And Operations Manager
6 Yearsyrs
Housekeeper Direct Support Professional Service Worker
Service Supervisor
5 Yearsyrs
Clerk Executive Assistant Customer Service Manager
Call Center Manager
6 Yearsyrs
Clerk Executive Assistant Owner/Manager
Internet Sales Manager
6 Yearsyrs
Clerk Service Representative Operations Specialist
Solution Specialist
5 Yearsyrs
Assistant Pharmacist Technician Patient Service Representative
Supervisor, Patient Access
6 Yearsyrs
Call Center Representative Collections Specialist Customer Service Team Lead
Team Service Leader
5 Yearsyrs
Show More
Share

Average Length of Employment
CBX Operator 3.3 years
Telephone Operator 3.1 years
Service Operator 3.1 years
PBX Operator 2.8 years
Bilingual Operator 2.4 years
Desk Operator 2.1 years
Phone Operator 2.0 years
Call Out Operator 1.8 years
Phone Sales 1.6 years
Phone Agent 1.2 years
Top Careers Before Phone Operator
Cashier 25.5%
Server 4.4%
Internship 3.5%
Waitress 2.7%
Hostess 2.3%
Volunteer 2.3%
Secretary 2.1%
Manager 2.0%
Top Careers After Phone Operator
Cashier 19.2%
Server 4.8%
Internship 3.8%
Waitress 2.5%
Volunteer 1.9%

Do you work as a Phone Operator?

Top Skills for A Phone Operator

  1. Customer Service
  2. Phone Calls
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Greeted customers and provided quality customer service, ensuring customers were adequately attended to, to reduce customer confusion or frustration.
  • 63701-Answered phone calls in a timely manner-Resolved customer problems promptly-Delivered messages in a timely manner-Assisted office staff with other duties
  • Make outbound telephone calls to try to get person to donate gently used items for different charity organizations.
  • Performed data entry operations and updated the main database with information concerning patients/clients.
  • Performed general secretarial duties including scheduling appointments and meetings.

Phone Operator Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 8,577 Phone Operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Phone Operator Resume

View Resume Examples

Phone Operator Demographics

Gender

Female

66.9%

Male

19.5%

Unknown

13.6%
Ethnicity

White

58.3%

Hispanic or Latino

21.8%

Black or African American

10.9%

Asian

5.7%

Unknown

3.3%
Show More
Foreign Languages Spoken

Spanish

77.3%

French

6.2%

Portuguese

2.5%

Japanese

2.5%

Arabic

1.7%

Chinese

1.5%

Russian

1.0%

Italian

1.0%

German

1.0%

Vietnamese

0.7%

Mandarin

0.7%

Korean

0.7%

Hindi

0.5%

Thai

0.5%

Carrier

0.5%

Urdu

0.5%

Polish

0.5%

Swahili

0.2%

Dutch

0.2%

Romanian

0.2%
Show More

Phone Operator Education

Schools

University of Phoenix

20.0%

The Academy

7.9%

Miami Dade College

7.2%

Ashford University

5.3%

Kaplan University

5.0%

Strayer University

4.6%

College of Southern Nevada

4.3%

Everest Institute

4.3%

Bryant and Stratton College

4.3%

Florida State University

4.1%

Valencia College

3.8%

Austin Community College

3.6%

American InterContinental University

3.6%

Remington College

3.4%

Nassau Community College

3.4%

Houston Community College

3.1%

Florida International University

3.1%

University of Memphis

3.1%

Monroe College

2.9%

Rasmussen College

2.9%
Show More
Majors

Business

19.9%

Medical Assisting Services

9.9%

Health Care Administration

9.4%

Criminal Justice

8.2%

Psychology

7.8%

Nursing

7.0%

General Studies

5.0%

Accounting

4.2%

Liberal Arts

3.5%

Communication

3.4%

English

2.9%

Cosmetology

2.8%

Education

2.7%

Computer Science

2.5%

Biology

2.1%

Management

1.9%

Pharmacy

1.7%

Graphic Design

1.7%

Social Work

1.7%

Nursing Assistants

1.6%
Show More
Degrees

Other

39.8%

Bachelors

26.4%

Associate

18.2%

Certificate

7.3%

Masters

3.8%

Diploma

3.6%

License

0.7%

Doctorate

0.2%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Top Phone Operator Employers

Jobs From Top Phone Operator Employers

Phone Operator Videos

Ghetto Phone Operator (Ft. Ohmyjosh)

GHETTO PHONE OPERATOR

Owner Operator Pay: How Much Does An Owner Operator Earn?

Related To Your Recently Viewed Content

Updated May 19, 2020