TurboTax Customer Service Representative - Work from Home
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Customer Service Representative
Remote job
Job Title: Remote Customer Service Representative
Monthly Pay: $3,700 - $4,500
We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.
Job Responsibilities:
Respond to customer inquiries via phone, email, or chat with professionalism and care
Assist customers with account issues, order status, product questions, or general support
Use internal tools and systems to enter information and retrieve answers
Follow step-by-step training, company procedures, and scripts to ensure accuracy
Stay calm and positive in all interactions, even when handling concerns or complaints
Collaborate with team members and supervisors to improve the customer experience
Qualifications:
Strong verbal and written communication skills
Organized, self-motivated, and dependable
Comfortable working independently and handling multiple tasks
Basic computer skills (familiarity with browsers, email, and data entry)
Customer service, retail, or hospitality experience is a plus but not required
Perks & Benefits:
Competitive monthly pay: $3,700 - $4,500 based on experience
100% remote work with flexible scheduling options
Paid virtual training to help you succeed from day one
Friendly and helpful management team
Opportunities to grow into advanced customer service or team lead roles
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Customer Service Representative - Remote - 50k-60k/Year
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service Representative
Remote job
Job Details Advocacy Fort Lauderdale Office - Plantation, FL Fully Remote Full Time $18.00 - $18.00 Hourly Admin - ClericalDescription
Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits?
The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. They will provide great customer service and have a clear phone presence. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 8:00 am to 5:00 pm. This is a remote work from home position.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and nine company paid holidays.
Essential Functions:
Interacts with customers via telephone, email, or in person to provide support and information on services.
Collects and enters information for services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Qualifications
Required Skills/Abilities:
Minimum typing speed of 35 WPM
Must be able to talk on the phone and type at the same time
Excellent reading, writing, and verbal communication skills
Must have your own internet and desk/work area
Must pass a background check and typing test
Must have a quiet area for a home office away from noise and distractions
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Solid reading, writing, and verbal communication skills.
Ability to sit for a long period of time.
Must be proficient in the use of today's technology.
Reliable and dependable attendance.
Education and Experience:
This job requires a minimum of a high school diploma or G.E.D and two years of telephone customer service or previous call center experience. Associate degree is preferred.
Telephone experience is required. Auto dialer experience is preferred.
Experience using computers and performing data-entry functions.
Physical Requirements:
Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.
Remote Work from Home Requirements:
Not all positions are remote; some require that the employee work in the office.
Must have a desk, chair and basic essentials to work from home.
Must have a quiet work area without noise or distractions.
Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed.
Must be logged onto your work computer and able to answer calls during your normal work hours.
Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV
Customer Service Rep
Remote job
Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. Are you looking to build a career in customer service? Are you passionate about taking care of your customers? Would you like to work for a family-owned company that values its employees? If so, please read on!
This position for Customer Service Rep earns a competitive wage which scales based on experience. We provide a competitive benefits package that includes medical and dental as well as great perks, including employee appreciation events, free food, games, prizes, and schedule flexibility. If this sounds like the right opportunity for you, apply today!
ABOUT DYNAMIC DIES
Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry. We began as a small business in a rented garage and have expanded to a multi-state operation consisting of four manufacturing facilities located in Toledo, Ohio, Pittsburgh, PA, Indianapolis, IN, and Middletown, Ohio. Our state-of-the-art graphics operation is centralized at our Toledo manufacturing facility which is also home to our corporate offices. Our company now has around 200 employees, and we have been voted as a top workplace by our employees in 2017, 2021 and 2024.
The foundation of our company was built on mutual respect for others, hard work, and an unyielding pride in getting the job done right. We would not be where we are today without our dedicated employees, some of whom have been with us since the beginning! They take pride in their work, and we give back by providing a positive work environment and a comprehensive benefits package.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP
Imagine walking through the grocery store and checking the boxes to see if you entered the order for that box. Or at your child's next birthday, their gift came in a box you helped create. As a Customer Service Rep that's what you do-transform orders into on-shelf realities.
In this Customer Service role, you are the everyday voice of the company to our customers. You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers. You will respond to customer emails and requests in a helpful, timely manner always keeping in mind that our customer is our top priority.
Using your keen eye for detail, you will ensure all information that is needed for production is complete. You will be the contact for any issues or concerns from your customers as well as issues from production. Because every job we do is custom, you enjoy the job variety this brings as well as learning something new with each order you handle. You find great satisfaction in solving problems and working in a fast-paced environment.
QUALIFICATIONS FOR CUSTOMER SERVICE REP
* 3 years Customer Service experience in a manufacturing environment or problem-solving environment
* Excellent communication skills both verbally and written
* Strong computer skills-including Excel, Outlook and Sharepoint
* Good attention to detail
* Strong organizational skills and the ability to manage multiple projects and priorities
* Good mathematical skills
Do you want to be part of a great team that has been named a Top Workplace? Are you looking for a company that takes care of their employees? Are you looking for excellent benefits and a great work environment? If yes, you might just be perfect for this Customer Service position at our company!
WORK SCHEDULE FOR CUSTOMER SERVICE REP
This position will work from 8 AM - 4:30 PM with occasional overtime to service the customer's needs. Work from home flexibility may be available after 1 year in the position.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Customer Service Rep job, please fill out our initial mobile-friendly application. We look forward to meeting you!
Location: 43528
Customer Service Representative
Remote job
A growing mobile Horse Gaming company where you can legally wager and win cash online is looking to add a Customer Service Representatives to their team in a remote capacity! Candidates must live locally to Beaverton Oregon for equipment.
Answer multiple player requests through phone, chat, and email, as they come through the queue
Manage various interactions at any given time while providing exceptional quality of service to every
player
Work as part of a dedicated team to explain regulations, policies, and procedures to players and find
great solutions to their inquiries in a seamless and positive way
Utilize resources to obtain solutions for player issues
Maintain clear understanding of gambling laws, regulations, and compliance
Strictly follow company process and procedure when verifying player and account date or other
confidential information
Make outbound player contact as needed for follow up
Racing Operator Job Duties
Monitor multiple horse races at once in varying time zones to ensure accurate recording of start/end times
as well as winners in the correct order.
Build and audit pools and race card data ensuring the data supplied by third parties is accurate.
Monitor races, identify incidents, and take immediate appropriate remedial action when incidents occur.
Monitor betting systems to ensure all incidents have been identified and noted and pay-outs are delayed
when necessary.
Additional Skills & Qualifications
High School Diploma or equivalent
2+ years of customer service
Job Type & Location
This is a Contract position based out of Tigard, OR.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 23, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative (Weekends)
Remote job
This is a remote position that works on the weekends Friday, Saturday, Sunday and Monday from 7:00 AM - 6:00 PM. The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients' repair and maintenance needs within our technology platform, One by Lessen and supporting more junior members of the team. The Customer Service Representative also provides support to the Team Lead, assisting with reporting, escalations, project work, and leadership coverage when the Team Lead is not available.
What you'll do:
* Develop and maintain positive client relations required to ensure superior client satisfaction
* Receive and handle customer calls and email requests for services
* Manage the scheduling and completion of all services assigned by customers; many of the services
a Customer Service Representative will handle will be complex project type work {examples: closed stores or restaurants
with multiple Affiliates involved}
* Act as final escalation point before determining whether any disputes or un-satisfied service
confirmations need to be highlighted to Team Lead
* Maintain open communication with affiliates in a manner that adheres to all contracts and agreed
upon Scope of Work throughout the duration of the relationship
* Provide information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person; will be considered a point person for the handoff between shifts and/or other
offices
* May be required to run special reports for the Team Lead and/or Client, as well as provide analysis
on performance trends
* Demonstrate professionalism in communication, relationship development, customer service, etc.
* Assist in training team members and provides constructive feedback as necessary
* Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and
policies are in place to attract and retain customers
* Shift flexibility may be required
* Foster a positive team environment
* Ensure confidentiality and accuracy of internal and external data
* Perform ad-hoc projects and other duties as assigned
Compensation:
$21.00 - 22.00 an hour
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
You should have:
* Computer Skills: proficiencies in: Microsoft Word, Excel, Outlook essential
* High school diploma required
* 4+ years of customer service experience preferred
* Preferred experience as a CSRIII
* Ability to communicate industry language
* Undergraduate degree / internship preferred
* Intellectual agility and adaptability
* Property maintenance experience
* Trades knowledge
#IND2
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Service Representitive
Remote job
Are you a people person with a passion for helping others? BloomNation.com, a rapidly growing company dedicated to empowering local florists, is looking for a Customer Service Representative to join our team! In this role, you'll be the first point of contact for our valued customers and floral partners, providing top-notch support via phone and email.
If you're empathetic, solutions-oriented, and thrive in a fast-paced environment, we want to hear from you!What You'll Do:
Be the voice of BloomNation: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email.
Problem-solve with a smile: Listen to customer inquiries, diagnose issues, and provide helpful solutions.
Escalate when necessary: Accurately identify and escalate complex technical issues to our engineering team.
Advocate for our users: Ensure an outstanding experience for every customer by going the extra mile to resolve their concerns.
Share your insights: Identify trends and suggest improvements to enhance our support processes and overall user experience.
Become a product expert: Help customers and partners maximize their use of BloomNation's platform to grow their businesses.
What You'll Bring:
A natural knack for connecting with people: You're a friendly, optimistic, and caring individual who loves building relationships.
Passion for small businesses: You're excited to support local florists and be part of a growing startup.
Tech-savviness: You're comfortable learning and using various support tools (experience Salesforce or similar platforms is a plus!).
Exceptional communication skills: You can clearly and effectively communicate both in writing and over the phone.
Bilingual: Spanish speaking is a plus!
Grace under pressure: You can work efficiently and maintain a positive attitude in a fast-paced environment.
Customer service experience: Previous experience in a customer-facing role (retail or service industry experience is a big plus!) is highly valued.
More about us - PromenadePromenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation's premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers) . The company is based in Santa Monica, CA along with Remote roles. Additional highlights…Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)
Named one of Entrepreneur's
“5 Sizzling Silicon Beach Startups to Watch”
Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica Why join Promenade?If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.
Auto-ApplyCustomer Service Representative III
Remote job
The Customer Service Representative III manages lower-volume databases, facilitates direct-to-patient ordering, and assists team members at the CSR 1 and CSR 2 levels with advice, escalations, and spikes in workload volume.
Receives and enters customer orders by scheduling deliveries, pickups, maintenance, and repairs for all private patients, facilities, homecare, and hospice providers through multiple computer databases.
Assists team members at the CSR I and CSR II levels with advice, escalations, and spikes in workload volume
Adheres to department performance standards, as defined by CS Team Leads, CS Supervisor, and CS Director.
Organizes team members at the CSR I and CSR II levels in the absence of Customer Service Team Leads and/or the Customer Service & Dispatch Manager.
Prioritizes orders based on urgency and contractual obligations.
Acts as a liaison to customer on equipment troubleshooting.
Transfers phone calls with professionalism and/or communicates clear messaging via email to proper employees.
Escalates orders to CS Leadership when necessary.
Represents the Company by adhering to policies, standard procedures, and standards of conduct.
Qualifications
Job Requirements
Associate degree or relevant work experience preferred
Ability to disseminate, analyze, and report data.
Ability to multi-task and solve problems with professionalism.
Strong attention to detail.
Superior communication and interpersonal skills.
Strong organizational and time management skills.
Ability to lead others.
Shift Information
This is a remote position, with a schedule of 12:30 pm - 9:00 pm CST, Monday thru Friday
Work at Home Customer Service Representative
Remote job
At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.
Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.
Training Hours: 11am-8pm EST (10am-7pm CST), Monday - Friday Work Hours: 2pm-11pm EST (1pm-10pm CST), Friday - Tuesday w/Wednesday and Thursday Off As a Virtual Repair Representative, you will be responsible for answering inbound calls from customers experiencing issues and will be expected to troubleshoot all Xfinity products to repair and restore the customers' services. You will need to follow established troubleshooting steps through the use of troubleshooting tools (ITGs) and will be expected to follow the ITG and trust the resolution the tool provides. Aside from providing a positive customer experience, sales will be key and one of your critical job responsibilities. You will be expected to discover customer needs and sell the value and benefits of Xfinity products with every customer interaction. Meeting your sales goals will be a large part of how your overall performance is measured in this role. Most of the calls in this role will be related to Repair and technical troubleshooting. Periodically you will be expected to assist by handling overflow calls from other queues during high call volume periods.
Job Description
Core Responsibilities:
Responsible for providing end-to-end support for our customers and communities to ensure a positive experience and that is in accordance with the Company's service delivery strategy.
Establishes and builds rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality behaviors.
Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer.
Responsible for responding to requests regarding technical questions and problem resolution related to company products as well as customer equipment.
Actively puts the customer needs and wants at the center of all interactions.
Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions.
Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries through both verbal and written means to maximize the customer experience, with demonstrated ability to articulate relevant information.
Follows established troubleshooting procedures, including use of appropriate resources and desktop tools.
Effectively works to build a consultative relationship with the customer to create understanding, set clear expectations by providing accurate information and resolve all issues.
Takes a consultative approach to finding custom solutions to customers' needs. Resolves customer complaints/concerns through active listening, empathy, professionalism and problem solving.
Illustrates competencies of a technology enthusiast. Multitasks between multiple tools and systems with ease (billing systems, knowledge base, technical tools etc.) to apply information to any customer interaction.
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.
Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits.
Corrects discrepancies on customers' accounts and researches service disruptions as necessary.
Demonstrates functional skill in communicating and explaining basic account information to the customer with focus on first-call resolution.
Demonstrates awareness of company policies and procedures while applying sound judgment and follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII).
Educates and promotes self-service options.
Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations.
Demonstrates ability to achieve established goals and performance metrics and attends trainings as required.
Works independently and seeks Supervisor support when necessary.
Interacts with customers via telephone, e-mail, SMS or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Qualifications
U.S. Eligibility Requirements:
Interested candidates must submit an application and resume/CV online to be considered
Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract?
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - Spanish/English Bilingual - Work From Home
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Systems & Methods, Inc. (SMI)
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME!!
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the
Extra Mile
. In our 54th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Bilingual Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorizing all calls received in one of the categories provided; record any abusive and/or extraordinary calls; and be responsible for other duties as assigned.
Job Duties
Possess strong oral and written communications skills
Exhibit excellent interpersonal skills using tact, patience, and courtesy
Provide accurate, valid, and complete information
Resolve customer complaints, provide appropriate solutions and alternatives
Document customer interactions
Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable
Maintain a general understanding of policies and procedures
Required Experience:
High School Diploma or equivalent required
At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields.
Bilingual proficiency in English and Spanish is required
Must be proficient in data entry skills including keyboard, mouse, 10-key pad
Basic knowledge of Microsoft Office
Full Time - Must have availability from 7:30am -6:00pm ET, Monday - Friday
Must have Private area to work and space to set-up equipment and High Speed Internet connection
Contingent on passing a background check and a drug test.
Payrate: $16.00/hr
Must reside in one of the following states for consideration:
AL, FL, GA, KS, MO, NC, OH, SC, TN, TX WV
Perks:
NO WEEKENDS!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Exciting, Fun, and Supportive Work Environment
Coworkers Who Feel Like Family; We celebrate you!
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
Auto-ApplyElectricity & Utilities Customer Service Representative
Remote job
Job Title: Electricity & Utilities Customer Service Representative
Company: Call Center Haven
About Us:
Call Center Haven is dedicated to helping businesses and consumers optimize their utility expenses while promoting sustainability and efficiency. We are seeking motivated and results-driven Remote Sales Utilities Brokers to join our dynamic team. This role is ideal for someone who excels in a remote work environment and has a passion for sales and solutions.
Job Summary:
As a Remote Sales Utilities Broker (Residential and Commercial) at Call Center Haven, you will be responsible for generating new business opportunities and managing client relationships in the utilities sector (electricity, internet, tv, phone and security). You will work closely with prospective clients to understand their needs, provide tailored solutions, and negotiate contracts to secure favorable terms. Your goal will be to maximize sales opportunities and contribute to the company's growth and success.
Key Responsibilities:
Lead Generation: Identify and prospect potential clients through various channels, including but not limited to cold calls, emails, and networking.
Client Consultation: Conduct thorough needs assessments to understand client requirements and offer customized utility solutions that align with their business objectives.
Sales Presentations: Prepare and deliver compelling sales presentations and proposals to potential clients, highlighting the benefits and value of our utility services.
Negotiation: Negotiate terms and conditions with clients to close deals and achieve sales targets while maintaining profitability for the company.
Account Management: Build and maintain strong relationships with existing clients to ensure satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to effectively position our services and adapt strategies as needed.
Reporting: Track and report on sales activities, pipeline status, and performance metrics to provide regular updates to management.
Collaboration: Work closely with internal teams, including marketing, customer service, and product development, to ensure seamless client experiences and effective solution delivery.
Qualifications:
Experience: Proven track record in sales or customer service
Skills: Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.
Technical Knowledge: Strong understanding of utility services, market dynamics, and energy solutions.
Self-Motivation: Ability to work independently, manage time effectively, and meet sales targets in a remote work environment.
Tools: Proficiency in CRM software
What We Offer:
Competitive Salary: Commissions-only salary with performance-based incentives and bonuses.
Flexibility: Remote work arrangement
Supportive Team: Access to a collaborative and supportive team environment with regular virtual meetings and check-ins.
How to Apply:
If you are a proactive and driven sales professional with a passion for the utilities industry, we would love to hear from you. Please submit your resume
Working Place: Lubbock, Texas, United States
BOP Service Operator
Remote job
OFS Field Operations | BOP & Surface Pressure Control Equipment
Force Pressure Control is seeking safety-oriented BOP Service Operator in the Permian Basin. This role is responsible for installing, maintaining, testing, and troubleshooting BOPs and pressure control equipment on customer locations.
Perform pressure testing, maintenance, and troubleshooting of BOP systems and associated control equipment
Assist with rig-up and rig-down operations and equipment maintenance on well site as well as at facility
Ability to oversee all phases of the well operation and understand the tasks required to meet projected deadlines and achieve expected results for BOP services provided on customer locations
Complete accurate service reports and documentation
Communicate effectively with supervisor, clients and team members on job status and potential issues
Participates and complies with FPC and Client QHSE Programs, observes safe working practices and all safety rules and regulations during the course of the job
Requirements
Working background with BOP and other wellhead / surface pressure control equipment is required.
Strong mechanical aptitude and troubleshooting skills
Valid driver's license and ability to travel to remote work locations
Willingness to work extended hours and weekends as needed
The BOP Service Operator position is a full time, non-exempt position. Hourly pay rate commensurate with experience.
Applicants have rights under Federal Employment Laws.
Remote Operation Center (ROC) Operator I / II
Remote job
ROC Operator I / II
Reports To: Manager of ROC Operations
Direct Reports: No Functional Unit: Operations
FLSA Status: Non-Exempt Position Type: Full-Time
THE COMPANY
Onward Energy is an independent power platform that owns and operates over 7 GW of utility-scale wind, solar and natural gas generation projects across the U.S. Our Vision is to reliably power a sustainable future. Our Mission is that as North America s premier independent power generator, we will deliver renewable and reliable power to our customers, opportunities to our associates, sustainable returns to the families who invest in us, and a better world to the next generation. Based in Denver, New York and Charlotte, Onward Energy is a company where people and power are always on. We are where renewable meets reliable. See ******************** for more information.
THE CHALLENGE
Fueled by growth of the company, the company is built its own Remote Operations Center (ROC) to monitor, operate and control the company s generation assets. As an Operator of the ROC, you will have full responsibility for operating and monitoring Onward Energy s generation fleet. The goal of this position is to ensure safe operations, superior customer service, and high levels of generator efficiency. This position reports to the Manager of ROC Operations and will work within a team of ROC Operators, maintaining continuous 24/7 monitoring and control of company assets.
THE RESPONSIBILITIES
Summary of Tasks & Daily Operations
Responsible for the day-to-day operations of a growing fleet of generation assets
Ensures SCADA connectivity, alarm response and communication capabilities.
Coordinate curtailment procedures, call-out processes and emergency action plan adherence.
Complete required notifications to various entities (Reliability Coordinator, Balancing Authority, Transmission Operator, Scheduling Coordinators)
Coordinate plant operating parameters as directed by the Balancing Authority, Transmission Operator and Operations Management.
Dispatch field O&M personnel for troubleshooting support and outage scheduling.
Assist with the development of operating procedures
Operate within the established regulatory compliance requirements
Maintain NERC Certification and other certifications as needed.
Completes Operator Log entries of all real-time events, Operating Instructions and other pertinent information.
Submit proper outage notifications
Ensures proper communication(s) are maintained in the ROC
Lead ROC safety meetings
Ability to train and perform switching during normal & emergency situations
Obtain NERC, PJM, ERCOT System Operator Certifications
Maintain NERC and other regional training CEHs
Complete ROC Operator II Qualifications
THE PROFILE TO SUCCEED
Prefer five years or more of experience in utility-scale power production or energy management. Experience can come from working for a utility-scale generator operator, balancing authority, transmission operator, market participant, distribution provider, manufacturing, or military service.
Experience working in multiple ISO s. Onward has projects in CAISO, MISO, ERCOT, SPP, and PJM.
Preference to current NERC Certified Operator(s) (RC, TO, BIT or BI), PJM Generator Operators or ERCOT certificates.
High attention to detail and the ability to work proactively and productively without direct supervision.
Minimum of five years of experience working with SCADA systems. This includes, but is not limited to wind turbine OEM SCADA systems, solar SCADA systems, substation SCADA systems, and SCADA data aggregation/historian platforms. Experience with Ignition is preferred.
Experience communicating with Balancing Authorities, Transmission Operators, Reliability Coordinators, and/or Scheduling Entities.
Experience, knowledge and familiarity with local area networks, wide area networks, and ISP networks. Must be able to work with Onward s IT Team who is responsible for configuring and auditing telecommunications infrastructure.
Knowledge and understanding of cybersecurity principles and policies.
Strong verbal and written communication skills.
Work schedule requires 24/7/365 shift rotation to ensure continuous 24/7/365 coverage.
Advanced proficiency with Microsoft Office, especially Excel. Experience with using formulas, macros, and pivot tables and will be comfortable with large data sets
THE PHYSICAL REQUIREMENTS
Must be able to accomplish physical requirements with or without reasonable accommodation.
Ability to stand, walk, talk, hear, and close and distance vision capability.
Ability to sit, climb or balance, stoop, kneel, and/or crouch.
Ability to lift and/or move up to 10 pounds.
Ability to travel up to 10%.
THE TEAM
The Onward Energy team is comprised of industry professionals who embrace our values of accountability, adaptability, collaboration, and excellence.
THE WORK ENVIRONMENT
The position functions in a smoke and vaping free professional office environment. The role routinely utilizes standard office equipment such as laptop computer, phone, and scanner/photocopier. Noise levels can be moderate to high when visiting job sites, and may contain light to heavy equipment vehicles, small to large equipment, materials, communication equipment and tools.
THE TOTAL REWARDS
Onward Energy total rewards philosophy is motivated by a key tenet of People First, and offers associates a comprehensive total rewards package which includes market competitive compensation, health, life insurance, and retirement savings benefits.
If you require an accommodation for any part of the employment process due to a disability to ***************************.
EEO STATEMENT:
Onward Energy is an Affirmative Action Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
SOCIAL MEDIA/REAL ESTATE MARKETING PHONE SALES
Remote job
Job DescriptionHere at MBS we are one of the leaders in Social Media Marketing specifically for Realtors, Mortgage Brokers, and Insurance agents. We are looking for HUNGRY, MOTIVATED, and Experienced sales reps who want to make more $$$. We have a generous pay structure where the you can make 5-10k a month within your first 2 months.
Position Overview:
Role: In-Person Sales Representative (Inside Phone Sales NOT A REMOTE POSITION)
Schedule: Monday to Friday, 7:30 AM - 4:00 PM
Pay period is twice per month
Compensation: $20/hour + Attractive Commission Structure
Job Type: Full-time
Location: Studio City
Responsibilities:
Drive sales by prospecting and qualifying both cold and warm leads.
Build and nurture relationships with potential clients to understand their needs.
Communicate the benefits of our digital marketing solutions effectively.
Qualifications:
A minimum of 1-2 years in sales
Familiarity with the intricacies of the real estate industry.
If your the person described above, call me to set up an interview. We are hiring only 2-3 new sales reps, and looking for immediate starts.
Apply today!
************ EXT 425
Sona Adams
Remote Operations Center Operator
Remote job
Job Description
Join the Origis Energy Team!
Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reimagine its contribution to the world's net-zero goals. Origis Energy puts customers first to deploy a wide range of sustainable solutions for grid power generation, performance optimization, and long-term operation of solar and energy storage plants across the U.S. Founded in 2008, Origis Energy is headquartered in Miami, FL.
The Origis team, regarded as one of the leading developers in the U.S., is committed to living five core values in all interactions both with each other and external stakeholders:
Solve for Tomorrow. A role with Origis Energy puts you at the forefront of the transition to clean energy. Are you ready to bring new ideas? Do you exist to find solutions? That's how we revolutionize energy and build a carbon-free future - through unmatched service and relentless innovation.
Rise Together. To succeed here, you'll collaborate with others and work as one team, across various teams including solar and energy storage development, financing, engineering, procurement and construction (EPC) and operations, maintenance and asset management. Are you open to diverse perspectives and prepared to work seamlessly across disciplines to reach our collective goals?
Perform at Peak. We're seeking team members who bring authentic energy and passion to every task. How can you use your natural strengths, genuine optimism and intelligence to make your greatest contributions to Origis?
Inspire & Grow. The Origis team is comprised of knowledgeable, passionate solar and energy storage experts who bring deep expertise and solution-driven thinking to clients. A successful Origis team member encourages others and sets a high bar for growth. We have a culture of continuous improvement because each team member takes the role of both learner and mentor.
Be Resilient. The spirit in which we tackle the energy challenges and objectives of our clients means we consistently stretch for the extra mile. We all take initiative and remain adaptable, overcoming obstacles by prioritizing respect.
Position Description
Origis Services, LLC is a rapidly expanding Operations and Maintenance provider for solar and energy storage sites in the United States. Our asset portfolio continues to increase at a near exponential rate, with a mixture of Owner developed and constructed sites and third-party sites contracted, or already under management.
Origis Service, LLC is looking to fulfill a Remote Operations Center (ROC) Operator role in Austin, Texas and reporting to the ROC Supervisor.
Key Responsibilities:
Monitors performance of solar power plants and BESS/storage systems
Rotating shifts for constant 24/7 monitoring and evaluation of system conditions
Coordination of planned and emergency maintenance from ROC
Recognize abnormal system operating conditions and respond timely to field upset conditions and alarms
Accountable for safe, reliable, and compliant daily operations for all sites
Complies with applicable NERC standards and procedures
Ability to assess risk and resolve problems in a timely manner
Report, log, analyze and maintain accurate records of system conditions
Performs other duties as assigned
Preferred Qualifications:
Two-year college degree in Electrical Technology, other engineering related degree, or 1-3 years relevant work experience
NERC System Operator Certification is a plus
SCADA systems knowledge, familiarity with ERCOT ISO operating requirements preferred
Experience demonstrating skill handling multiple tasks simultaneously at various stages of completion
Demonstrate performance toward operational excellence
Ability to communicate detailed information accurately to internal and external customers
Remote work is not available for this position
This position requires mandatory overtime outside of the embedded shift work as needed
Must be willing to work all shifts, weekends and holidays on a rotating 12-hour basis; operating on a DuPont schedule.
Ability to pass a background check and drug screening
Location Austin, TX
Job Level Operator
Origis Energy is an Equal Opportunity Employer (EOC). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We embrace and encourage our employees' differences as that is what makes our employees unique. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. More information is available here.
California Applicants: Please review our California Privacy Policy and Notice at Collection.
Request for Support or Accommodations: As part of our effort to provide equal opportunity to qualified disabled veterans and individuals with disabilities, we are happy to offer support and special accommodations in order for you to successfully reach us with your interest. Please reach out to us at candidateaccommodations@origisenergy.com if you would like to request help with your application.
Call Center Customer Service Representative (Technical Support) 157321
Remote job
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply to: **************************************************
Job Number: 157321
At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.
We offer...
• Competitive wages with potential for additional financial incentives for motivated team members!
• FREE Internet and other Cox discounted services
• Medical, Dental, and Vision Benefits first day!
• Casual, yet energetic and engaging work environment
• Retirement Benefits including 401(K) and Pension
• Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
• Tuition Assistance provided
• High degree of commitment to our communities including volunteer opportunities
• Flexible work options including work from home program available in some Cox markets, ask your recruiter for details
• Career Advancement Opportunities across the Cox family of companies
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
• Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
• People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
• Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
• Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
• Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Cox Ranked in Top 10 for Diversity Councils
Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Culinary Remote Call Center PRN
Remote job
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.