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Phone representative salary
Average phone representative salary
$42,827
Understanding Phone Representative Salaries
As of October 2025, the average salary for a Phone Representative is approximately $42,827 per year. This figure reflects a typical hourly rate of $21. The salary can differ based on several factors, including geographic location, years of experience, and industry sector.
Salary Variability by State
In states such as California and New York, salaries tend to be higher due to the cost of living and demand for skilled customer service professionals. Conversely, states with a lower cost of living may offer lower salaries, but these positions can still provide a stable career path.
Experience Level Impact
Your salary as a Phone Representative can also increase with experience. Entry-level positions typically start at a lower salary, while those with several years in the field can earn significantly more. Many companies offer advancement opportunities to senior roles, which often come with higher salaries and additional responsibilities.
Conclusion
For those considering a career as a Phone Representative, understanding these salary dynamics can help in making informed career choices. By targeting higher-paying states and accumulating experience, you can maximize your earning potential in this rewarding field.
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Where can a Phone Representative earn more?
Phone representative salaries by experience level
Phone representative salary estimates from across the web
Average phone representative salary by state
The average phone representative salary in California, New Jersey, and New York are the highest in the U.S. The lowest average phone representative salary states are South Carolina, Tennessee, and Maine.
- State view
- County view
Highest paying states for phone representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Montana | $52,550 | $25.26 |
| 2 | Ohio | $49,026 | $23.57 |
| 3 | New Jersey | $57,803 | $27.79 |
| 4 | California | $60,528 | $29.10 |
| 5 | South Dakota | $45,282 | $21.77 |
| 6 | Nebraska | $46,797 | $22.50 |
| 7 | Oregon | $56,602 | $27.21 |
| 8 | Nevada | $49,705 | $23.90 |
| 9 | New York | $57,255 | $27.53 |
| 10 | North Dakota | $45,265 | $21.76 |
| 11 | Arizona | $46,620 | $22.41 |
| 12 | Pennsylvania | $45,541 | $21.89 |
| 13 | Missouri | $47,771 | $22.97 |
| 14 | Illinois | $47,079 | $22.63 |
| 15 | Washington | $54,221 | $26.07 |
| 16 | Utah | $47,801 | $22.98 |
| 17 | Iowa | $42,435 | $20.40 |
| 18 | Idaho | $45,156 | $21.71 |
| 19 | Delaware | $49,307 | $23.71 |
| 20 | Indiana | $42,660 | $20.51 |
| 21 | Texas | $43,766 | $21.04 |
| 22 | Maryland | $52,205 | $25.10 |
| 23 | Georgia | $44,938 | $21.60 |
| 24 | Connecticut | $48,890 | $23.50 |
| 25 | District of Columbia | $55,014 | $26.45 |
| 26 | West Virginia | $38,990 | $18.75 |
| 27 | Minnesota | $44,699 | $21.49 |
| 28 | Colorado | $46,707 | $22.46 |
| 29 | Alaska | $50,037 | $24.06 |
| 30 | Massachusetts | $47,199 | $22.69 |
| 31 | Michigan | $42,435 | $20.40 |
| 32 | Wyoming | $39,933 | $19.20 |
| 33 | Virginia | $45,794 | $22.02 |
| 34 | Hawaii | $52,492 | $25.24 |
| 35 | Wisconsin | $41,717 | $20.06 |
| 36 | Kentucky | $38,423 | $18.47 |
| 37 | Rhode Island | $40,749 | $19.59 |
| 38 | North Carolina | $40,334 | $19.39 |
| 39 | New Mexico | $39,810 | $19.14 |
| 40 | Mississippi | $37,433 | $18.00 |
| 41 | Oklahoma | $38,482 | $18.50 |
| 42 | Kansas | $38,361 | $18.44 |
| 43 | Maine | $35,684 | $17.16 |
| 44 | New Hampshire | $38,119 | $18.33 |
| 45 | South Carolina | $36,521 | $17.56 |
| 46 | Louisiana | $38,556 | $18.54 |
| 47 | Florida | $33,840 | $16.27 |
| 48 | Tennessee | $36,230 | $17.42 |
| 49 | Alabama | $34,653 | $16.66 |
| 50 | Vermont | $39,465 | $18.97 |
| 51 | Arkansas | $35,395 | $17.02 |
Highest paying cities for phone representatives
The highest-paying cities for phone representatives are Norco, CA, Las Vegas, NV, and Sandy, UT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Norco, CA | $60,127 | $28.91 |
| 2 | Las Vegas, NV | $49,711 | $23.90 |
| 3 | Sandy, UT | $47,642 | $22.90 |
| 4 | Des Plaines, IL | $47,298 | $22.74 |
| 5 | Denver, CO | $46,680 | $22.44 |
| 6 | Eden Prairie, MN | $44,796 | $21.54 |
| 7 | San Antonio, TX | $44,427 | $21.36 |
| 8 | Baton Rouge, LA | $38,728 | $18.62 |
| 9 | Oklahoma City, OK | $38,564 | $18.54 |
| 10 | Franklin, TN | $36,201 | $17.40 |
| 11 | Gainesville, FL | $35,439 | $17.04 |
Phone representative salary details
A phone representative's salary ranges from $26,000 a year at the 10th percentile to $68,000 at the 90th percentile.
What is a phone representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $68,000 | $5,667 | $33 |
| 75th Percentile | $54,000 | $4,500 | $26 |
| Average | $42,827 | $3,569 | $21 |
| 25th Percentile | $33,000 | $2,750 | $16 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying phone representative jobs
The highest paying types of phone representatives are business representative, client representative, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
| Member Service Representative | $31,395 | $2,616 | $15.09 | 214,036 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Customer Account Representative | $36,138 | $3,011 | $17.37 | 269,549 |
| Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
Top companies hiring phone representatives now:
Which companies pay phone representatives the most?
Phone representative salaries at Press Ganey and van Wagenen are the highest-paying according to our most recent salary estimates. In addition, the average phone representative salary at companies like Datalot and Robert Half are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Press Ganey | $51,167 | $24.60 |
| 2 | van Wagenen | $47,655 | $22.91 |
| 3 | Datalot | $47,085 | $22.64 |
| 4 | Robert Half | $42,686 | $20.52 |
| 5 | Wells Fargo | $39,778 | $19.12 |
| 6 | Regions Bank | $39,357 | $18.92 |
| 7 | Apex Services | $35,842 | $17.23 |
| 8 | Aerotek | $34,378 | $16.53 |
| 9 | Enterprise Holdings | $27,615 | $13.28 |
Wage gap by gender, race and education
Phone Representative salary by industry
The average phone representative salary varies across industries:
- The average phone representative salary in the health care industry is $49,071, the highest of any industry.
- The average phone representative salary in the finance industry is $47,411.
- Phone representatives in the professional industry earn an average salary of $28,989, the lowest of any industry.
Highest paying industries for phone representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Health Care | $49,071 | $23.59 |
| 2 | Finance | $47,411 | $22.79 |
| 3 | Technology | $37,990 | $18.26 |
| 4 | Telecommunication | $34,804 | $16.73 |
| 5 | Insurance | $33,698 | $16.20 |
| 6 | Retail | $33,382 | $16.05 |
| 7 | Professional | $28,989 | $13.94 |
High paying phone representative jobs
Phone representative salary trends
The average phone representative salary has risen by $6,239 over the last ten years. In 2014, the average phone representative earned $36,588 annually, but today, they earn $42,827 a year. That works out to a 11% change in pay for phone representatives over the last decade.
Compare phone representative salaries for cities or states with the national average over time.
Average phone representative salary over time
Compare phone representative salaries for individual cities or states with the national average.
Phone representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $42,800 | $20.59 | +3.1% |
| 2025 | $41,500 | $19.95 | +2.8% |
| 2024 | $40,300 | $19.39 | +2.5% |
| 2023 | $39,300 | $18.90 | +1.8% |
| 2022 | $38,600 | $18.56 | +1.8% |
Recently added phone representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Royal Neighbors of America | CSC REP Phone | Rock Island, IL | 06/24/2025 | $41,740 |
| Cashman Nursery | Garden Center Phone Representative-Actively ! | Bozeman, MT | 04/24/2025 | $39,653 |
| Press Ganey Associates | Bilingual Phone Survey Representative PM ET) | South Bend, IN | 03/29/2025 | $37,983 |
| Hiregy | Phone Representative 2 (Fema) | Clearwater, FL | 03/13/2025 | $42,825 |
| Hyundai Motor America | Service Bdc/Cashier/Phone REP | Kaneohe, HI | 02/25/2025 | $35,479 |
| Regions Bank | Contact Center Phone Representative | Salt Lake City, UT | 02/18/2025 | $38,703 |
| American Power & Gas | Phone REP | Seminole, FL | 02/13/2025 | $78,263 |
| Regions Bank | Contact Center Phone Representative | Salt Lake City, UT | 01/26/2025 | $38,703 |
| Nice Enterprise | Phone Center Representative | Sioux Falls, SD | 01/26/2025 | $35,479 |
| Sioux Falls Ford | Phone Center Representative | Sioux Falls, SD | 01/26/2025 | $35,479 |
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