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Phone sales education requirements

Updated January 8, 2025
2 min read
Usually, phone sales don't need a college education. The most common degree for phone sales is high school diploma with 34% graduates, with only 29% phone sales graduates earning bachelor's degree. Phone sales who decided to graduate from college often finish University of Phoenix or Central State University. Some good skills to have in this position include inbound calls, customer calls and outbound calls.

What education do you need to become a phone sales?

What degree do you need to be a phone sales?

The most common degree for phone sales is high school diploma, with 34% of phone sales earning that degree. The second and third most common degree levels are bachelor's degree degree at 29% and bachelor's degree degree at 20%.
  • High School Diploma, 34%
  • Bachelor's, 29%
  • Associate, 20%
  • Diploma, 8%
  • Other Degrees, 9%

What should I major in to become a phone sales?

You should major in business to become a phone sales. 28% of phone sales major in business. Other common majors for a phone sales include psychology and general studies.

Best majors for phone sales

RankMajorPercentages
1Business28.0%
2Psychology6.6%
3General Studies6.6%
4Accounting6.2%
5Education4.7%

20 best online courses for phone sales

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1. Cold Calling for B2B Sales: How to Prospect over the Phone

udemy
4.5
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B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

2. Cold Calling Mastery

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4.8
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Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

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4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Getting Started with Call Center Training

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4.4
(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

6. Customer Service

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4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

udemy
4.5
(498)

Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

8. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

9. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

10. Customer Service English Essentials

udemy
4.7
(6,873)

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

11. Customer Service Foundation

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4.5
(290)

An introductory course about understanding the foundations of Customer Service...

12. Business Development & B2B Sales for Startups- Sales Valley

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4.5
(6,788)

The Complete Startup Playbook for Business Development & B2B Sales to learn Lead Generation, Pitching, & Closing Deals...

13. Start Improving Customer Service

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4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

14. Customer Service: 6 Keys To Exceptional Customer Service

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4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

15. Sales Fire: B2B Sales & Business Development for Startups

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4.6
(584)

The Ultimate Sales Methodology for Business Development & B2B Sales to Learn Sales Strategy, Sales Skills & Deal Closing...

16. Create B2B Sales Cold Calling Scripts & Value Propositions

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4.6
(1,592)

B2B Sales Skill: Create Personalized Talk Tracks for Sales Reps that Win more Prospects and Close more Deals...

17. Lead Generation Machine: Cold Email B2B Sales Master Course

udemy
4.4
(4,291)

Schedule meetings emailing small to large companies for business development, B2B, startup, consultants, & entrepreneurs...

18. Sales Training: How To Close More Sales

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4.5
(1,734)

Closing Sales: Sales Training Course: Sales Skills; Selling Techniques; Sales Strategies for B2B, B2C Direct Sales...

19. B2B Sales Objections Simplified

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4.6
(1,641)

B2B Sales Skill: Learn How to Handle the Most Common Sales Objections, Over the Phone and in Person!...

20. Customer Service Fundamentals: Putting People First

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4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

Average phone sales salary by education level

Phone sales education levelPhone sales salary
High School Diploma or Less$43,362

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.