Phone Sales

Phone Sales Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 2,282 Phone Sales resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Five Key Resume Tips For Landing A Phone Sales Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Phone Sales Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Phone Sales CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
For Phone Sales, the skill that stands out above all others in terms of how frequently it shows up on phone sales resumes is customer service, which is more than twice as common as the next common skill: phone calls. Including these skills on your resume won't necessarily make you stand out from the crowd, but they can help reinforce your experience as a phone sales.
Top Skills for a Phone Sales
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Sales Representative/Assistant

  • Present benefits of and close sales on Uverse TV, internet, and VoIP services to qualifying customers.
  • Conducted internet sales training presentations introducing new products to sales team.
  • Developed PowerPoint presentation used in presentation within the office by co-workers.
  • Received third place ranking on an internet sales contest out of 484 sales reps. in the southeast.
  • Prospected businesses for the purpose of selling internet and print advertising via the phone.

Example # 2

Canvasser (Part-Time)

  • Updated address lists and maps utilizing GPS technology.
  • Confirmed ,added, and deleted addresses using the GPS equipped HHC.
  • Collected donations full-time for American Civil Liberties Union (ACLU).
  • Conducted training for new and fellow canvassers to ensure success when interacting in public.
  • Canvassed throughout the Charlotte areaSpoke to residents about HB2 billRaised money for ACLU

Example # 3

Phone Representative

  • Restored and improved customer satisfaction by managing unfulfilled and delayed Internet orders.
  • Processed cash deposits and posted payments Trained and developed new employees
  • Assisted customers with troubleshooting for devices.
  • Promoted from Internet Sales Representative to Customer Retention Team Representative within one year of hire.
  • Operated POS cash register for retail location.

Example # 4

Sales Assistant

  • Generate ad hoc reports in Salesforce and manipulate them in Excel to assist our sales managers.
  • Sell Westlaw and other online legal research materials/tools.
  • Assisted order process and maintained updated CRM.
  • Provide assistance in SAP and Salesforce.
  • Directed recruitment advertising team in earning Top Recognition in the division for Online.

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Write your work experience section in a way that embraces your phone sales skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from phone sales resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a phone sales, you may wonder exactly how your education section should look. Phone Sales roles often require a High School Diploma degree or higher, so the majority of phone sales resumes that we looked at contained a high school diploma degree.
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As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained