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Phone Technician Careers

There is more than meets the eye when it comes to being a phone technician. For example, did you know that they make an average of $38.21 an hour? That's $79,470 a year!

Between 2018 and 2028, the career is expected to grow -6% and produce -13,100 job opportunities across the U.S.

What Does a Phone Technician Do

There are certain skills that many phone technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, customer-service skills and dexterity.

When it comes to the most important skills required to be a phone technician, we found that a lot of resumes listed 19.8% of phone technicians included customer service, while 7.4% of resumes included trouble shooting, and 6.4% of resumes included hardware. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the phone technician job title. But what industry to start with? Most phone technicians actually find jobs in the technology and telecommunication industries.

How To Become a Phone Technician

If you're interested in becoming a phone technician, one of the first things to consider is how much education you need. We've determined that 19.5% of phone technicians have a bachelor's degree. In terms of higher education levels, we found that 2.2% of phone technicians have master's degrees. Even though some phone technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a phone technician. When we researched the most common majors for a phone technician, we found that they most commonly earn high school diploma degrees or associate degree degrees. Other degrees that we often see on phone technician resumes include bachelor's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a phone technician. In fact, many phone technician jobs require experience in a role such as cashier. Meanwhile, many phone technicians also have previous career experience in roles such as customer service representative or sales associate.

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Average Salary
$79,470
Average Salary
Job Growth Rate
-6%
Job Growth Rate
Job Openings
17,242
Job Openings

Phone Technician Career Paths

Top Careers Before Phone Technician

Cashier
19.4 %

Top Careers After Phone Technician

Cashier
10.8 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Phone Technician

Phone Technicians in America make an average salary of $79,470 per year or $38 per hour. The top 10 percent makes over $126,000 per year, while the bottom 10 percent under $50,000 per year.
Average Salary
$79,470

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Test and Trace-Mobile Phone Technician
Test and Trace-Mobile Phone Technician
CTG
CTG
08/18/2020
08/18/2020
$84,52408/18/2020
$84,524
Phone Technician
Phone Technician
Veterans Affairs, Veterans Health Administration
Veterans Affairs, Veterans Health Administration
08/28/2019
08/28/2019
$33,94908/28/2019
$33,949
Phone Technician
Phone Technician
ZOYA Business Inc.
ZOYA Business Inc.
03/13/2015
03/13/2015
$64,52203/13/2015
$64,522

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Phone Technician Demographics

Gender

male

70.6 %

female

24.7 %

unknown

4.7 %

Ethnicity

White

61.9 %

Hispanic or Latino

20.3 %

Black or African American

9.9 %

Foreign Languages Spoken

Spanish

70.3 %

Vietnamese

8.1 %

Carrier

5.4 %
See More Demographics

Phone Technician Education

Degrees

High School Diploma

38.6 %

Associate

23.7 %

Bachelors

19.5 %

Top Colleges for Phone Technicians

1. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

5. SUNY College of Technology at Canton

Canton, NY • Public

In-State Tuition
$8,389
Enrollment
3,127

6. University of Alaska Anchorage

Anchorage, AK • Public

In-State Tuition
$8,580
Enrollment
10,482

7. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

8. Maine Maritime Academy

Castine, ME • Public

In-State Tuition
$13,478
Enrollment
979

9. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

10. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990
See More Education Info
Job type you want
Full Time
Part Time
Internship
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Top Skills For a Phone Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.8% of phone technicians listed customer service on their resume, but soft skills such as color vision and customer-service skills are important as well.

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Top Phone Technician Employers

1. Sprint
4.4
Avg. Salary: 
$45,266
Phone Technicians Hired: 
43+
2. Verizon Communications
4.7
Avg. Salary: 
$47,532
Phone Technicians Hired: 
23+
3. Sykes Enterprises
3.8
Avg. Salary: 
$40,687
Phone Technicians Hired: 
14+
4. Alorica
4.0
Avg. Salary: 
$44,049
Phone Technicians Hired: 
13+
5. Comcast
4.7
Avg. Salary: 
$46,766
Phone Technicians Hired: 
13+
6. AT&T
4.8
Avg. Salary: 
$48,369
Phone Technicians Hired: 
13+

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