What is a Phone Technician?
There is more than meets the eye when it comes to being a phone technician. For example, did you know that they make an average of $20.52 an hour? That's $42,690 a year! Between 2018 and 2028, the career is expected to grow -6% and produce -13,100 job opportunities across the U.S.
What Does a Phone Technician Do
There are certain skills that many phone technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, customer-service skills and dexterity.
How To Become a Phone Technician
If you're interested in becoming a phone technician, one of the first things to consider is how much education you need. We've determined that 22.5% of phone technicians have a bachelor's degree. In terms of higher education levels, we found that 1.2% of phone technicians have master's degrees. Even though some phone technicians have a college degree, it's possible to become one with only a high school degree or GED.
Phone Technician Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a phone technician can determine their career goals through the career progression. For example, they could start out with a role such as technician, progress to a title such as team leader and then eventually end up with the title owner.
Average Salary for a Phone Technician
What Am I Worth?
Top Colleges for Phone Technicians
1. New York University
New York, NY • Private
2. Stanford University
Stanford, CA • Private
3. University of Pennsylvania
Philadelphia, PA • Private
4. Northwestern University
Evanston, IL • Private
5. SUNY College of Technology at Canton
Canton, NY • Private
6. University of Alaska Anchorage
Anchorage, AK • Private
7. University of Southern California
Los Angeles, CA • Private
8. Maine Maritime Academy
Castine, ME • Private
9. California State University - Bakersfield
Bakersfield, CA • Private
10. SUNY at Binghamton
Vestal, NY • Private
Top Skills For a Phone Technician
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.8% of phone technicians listed customer service on their resume, but soft skills such as color vision and customer-service skills are important as well.
Choose From 10+ Customizable Phone Technician Resume templates
Zippia allows you to choose from different easy-to-use Phone Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Phone Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Phone Technician Demographics
Phone Technician Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among phone technicians, 22.7% of them are women, while 77.3% are men.
- The most common race/ethnicity among phone technicians is White, which makes up 62.9% of all phone technicians.
- The most common foreign language among phone technicians is Spanish at 70.3%.
Online Courses For Phone Technician That You May Like
B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...
Tips and tricks to sound comfortable, confident and relaxed on any phone call...
Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests o...
How Do Phone Technician Rate Their Jobs?
Top Phone Technician Employers
Most Common Employers For Phone Technician
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Apple | $129,311 | $62.17 | 10 |
| 2 | Solectron Corp | $79,350 | $38.15 | 45 |
| 3 | Dell | $71,694 | $34.47 | 8 |
| 4 | Motorola Solutions | $66,378 | $31.91 | 6 |
| 5 | Comcast | $64,682 | $31.10 | 11 |
| 6 | Walmart | $63,938 | $30.74 | 6 |
| 7 | Teleperformance USA | $57,630 | $27.71 | 9 |
| 8 | Sutherland | $56,953 | $27.38 | 5 |
| 9 | Alorica | $55,870 | $26.86 | 12 |
| 10 | SYKES | $55,569 | $26.72 | 14 |
Phone Technician Videos
