Phone Technician Overview
Phone Technician Careers
There is more than meets the eye when it comes to being a phone technician. For example, did you know that they make an average of $38.21 an hour? That's $79,470 a year!
Between 2018 and 2028, the career is expected to grow -6% and produce -13,100 job opportunities across the U.S.
What Does a Phone Technician Do
There are certain skills that many phone technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, customer-service skills and dexterity.
When it comes to the most important skills required to be a phone technician, we found that a lot of resumes listed 19.8% of phone technicians included customer service, while 7.4% of resumes included trouble shooting, and 6.4% of resumes included hardware. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the phone technician job title. But what industry to start with? Most phone technicians actually find jobs in the technology and telecommunication industries.
How To Become a Phone Technician
If you're interested in becoming a phone technician, one of the first things to consider is how much education you need. We've determined that 19.5% of phone technicians have a bachelor's degree. In terms of higher education levels, we found that 2.2% of phone technicians have master's degrees. Even though some phone technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a phone technician. When we researched the most common majors for a phone technician, we found that they most commonly earn high school diploma degrees or associate degree degrees. Other degrees that we often see on phone technician resumes include bachelor's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a phone technician. In fact, many phone technician jobs require experience in a role such as cashier. Meanwhile, many phone technicians also have previous career experience in roles such as customer service representative or sales associate.
What is the right job for my career path?
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Phone Technician Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a phone technician can determine their career goals through the career progression. For example, they could start out with a role such as technician, progress to a title such as team leader and then eventually end up with the title owner.
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for a Phone Technician
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
CTG Test and Trace-Mobile Phone Technician Test and Trace-Mobile Phone Technician | CTG CTG | 08/18/2020 08/18/2020 | $84,52408/18/2020 $84,524 |
Veterans Affairs, Veterans Health Administration Phone Technician Phone Technician | Veterans Affairs, Veterans Health Administration Veterans Affairs, Veterans Health Administration | 08/28/2019 08/28/2019 | $33,94908/28/2019 $33,949 |
ZOYA Business Inc. Phone Technician Phone Technician | ZOYA Business Inc. ZOYA Business Inc. | 03/13/2015 03/13/2015 | $64,52203/13/2015 $64,522 |
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Top Colleges for Phone Technicians
1. New York University
New York, NY • Private
2. Stanford University
Stanford, CA • Private
3. University of Pennsylvania
Philadelphia, PA • Private
4. Northwestern University
Evanston, IL • Private
5. SUNY College of Technology at Canton
Canton, NY • Public
6. University of Alaska Anchorage
Anchorage, AK • Public
7. University of Southern California
Los Angeles, CA • Private
8. Maine Maritime Academy
Castine, ME • Public
9. California State University - Bakersfield
Bakersfield, CA • Public
10. SUNY at Binghamton
Vestal, NY • Public
Top Skills For a Phone Technician
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.8% of phone technicians listed customer service on their resume, but soft skills such as color vision and customer-service skills are important as well.
- Customer Service, 19.8%
- Trouble Shooting, 7.4%
- Hardware, 6.4%
- Cell Phones, 5.6%
- Phone System, 5.2%
- Other Skills, 55.6% See All Phone Technician Skills
How Do Phone Technician Rate Their Jobs?
Top Phone Technician Employers
Phone Technician Videos
