There is more than meets the eye when it comes to being a phone technician. For example, did you know that they make an average of $20.52 an hour? That's $42,690 a year! Between 2018 and 2028, the career is expected to grow -6% and produce -13,100 job opportunities across the U.S.

What Does a Phone Technician Do

There are certain skills that many phone technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, customer-service skills and dexterity.

How To Become a Phone Technician

If you're interested in becoming a phone technician, one of the first things to consider is how much education you need. We've determined that 22.5% of phone technicians have a bachelor's degree. In terms of higher education levels, we found that 1.2% of phone technicians have master's degrees. Even though some phone technicians have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Phone Technician

Phone Technician Career Paths

Average Salary for a Phone Technician

Phone Technicians in America make an average salary of $42,690 per year or $21 per hour. The top 10 percent makes over $58,000 per year, while the bottom 10 percent under $31,000 per year.
Average Phone Technician Salary
$42,690 Yearly
$20.52 hourly
10 %
90 %

What Am I Worth?


Phone Technician Education

Phone Technician Majors

18.6 %

Phone Technician Degrees

High School Diploma

34.9 %


28.7 %


22.5 %

Top Colleges for Phone Technicians

1. New York University

New York, NY • Private

In-State Tuition

2. Stanford University

Stanford, CA • Private

In-State Tuition

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

4. Northwestern University

Evanston, IL • Private

In-State Tuition

5. SUNY College of Technology at Canton

Canton, NY • Private

In-State Tuition

6. University of Alaska Anchorage

Anchorage, AK • Private

In-State Tuition

7. University of Southern California

Los Angeles, CA • Private

In-State Tuition

8. Maine Maritime Academy

Castine, ME • Private

In-State Tuition

9. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

Top Skills For a Phone Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.8% of phone technicians listed customer service on their resume, but soft skills such as color vision and customer-service skills are important as well.

Choose From 10+ Customizable Phone Technician Resume templates

Zippia allows you to choose from different easy-to-use Phone Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Phone Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Phone Technician Demographics

Phone Technician Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among phone technicians, 22.7% of them are women, while 77.3% are men.

  • The most common race/ethnicity among phone technicians is White, which makes up 62.9% of all phone technicians.

  • The most common foreign language among phone technicians is Spanish at 70.3%.

Online Courses For Phone Technician That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Cold Calling for B2B Sales: How to Prospect over the Phone

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Speaking on the Telephone: Confidently Speak on the Phone

Tips and tricks to sound comfortable, confident and relaxed on any phone call...

Speak English Professionally: In Person, Online & On the Phone

Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests o...

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Top Phone Technician Employers

Most Common Employers For Phone Technician

Rank  Company  Average Salary  Hourly Rate  Job Openings  
2Solectron Corp$79,350$38.1545
4Motorola Solutions$66,378$31.916
7Teleperformance USA$57,630$27.719

Phone Technician Videos