Physical therapist assistant jobs in Puerto Rico

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities Welcomes and acknowledges all guests in the spa, according to company standards. Anticipates and addresses guests' service needs. Thanks guests with genuine appreciation. Provides professional, quality, relaxing massage and hydrotherapy services for spa guests. Is willing to perform all treatments listed on the Spa Menu and is committed to learning how to perform each treatment with perfection and consistency. Believes self-care is an essential part of the guest experience and commits to educating spa guests on the importance of self-care at home. Incorporates retail sales into treatments. Commits to a complete consultation prior to each massage/spa treatment to ensure agreement of intended outcome of treatment. Maintains extensive knowledge of the organization, spa products, and massage services. Participates in regularly scheduled massage therapists team meetings and cross-training opportunities. Participates in advanced training programs and applies the techniques and practices learned to improve service quality. Effectively utilizes time management tools. Handles guest requests, resolves issues, and ensures their needs are met to maintain a positive guest experience. Knowledgeable about cultural differences to effectively accommodate and cater to the diverse needs of all customers. Knowledgeable about etiquette and protocols. Handles all duties according to hotel policies, procedures, internal rules, and standards. Knowledgeable about daily hotel operations, checks daily event sheet, bulletin boards and is up to date with all changes, new procedures, and events. Follows all company safety and security policies and procedures. Reports accidents, injuries, and unsafe working conditions to the supervisor. Completes safety trainings and certifications. Ensures uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Develops and maintains positive working relationships with others, supports the team to reach common goals. Perform other reasonable job duties as by supervisor. Qualifications Hospitality oriented Completed a minimum of 1,000 hours in an accredited massage therapy program Must hold a Permanent Massage License in Puerto Rico Three years of previous massage experience in a spa Excellent communication and organization skills Able to handle difficult situations effectively Able to work quickly and efficiently, especially under pressure Flexibility to become cross-trained in other spa functions/services Additional wellness/massage credentials such as Reiki, Reflexology, Cranial Sacral, Aromatherapy, Myofascial release, and lymphatic techniques are a plus Ability to work a flexible schedule, which includes evenings, weekends, and holidays. Fully Bilingual (Spanish and English) Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays Employee Discount The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP's. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs. Provide guest consultation and personalized recommendations, based on guest's needs, as well as sell and upsell retail products and enhancement treatments. Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives. Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Provide guests with a tour of the spa facility, as needed. Communicate guest complaints or any maintenance issues to Spa Management. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. Must have current State Board approved License/Certificate to practice in Puerto Rico. Must have at least 1-3 years' experience in a Massage Therapist position, preferably in a luxury hotel/resort environment. Knowledge of Massage Theory, Anatomy, and Physiology. Must be polished, professional, and have a strong command of both written and verbal English. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: 15% Service Commission + $8.50 per hour + Service Charge + Retail Commission

The Massage Therapist plays a key role in delivering exceptional guest experiences through professional, personalized, and results-driven spa services. This role is responsible for providing massage therapy, body treatments, and hydrotherapy services that exceed guest expectations in a welcoming, tranquil, and service-focused environment. A deep passion for wellness, strong attention to detail, and a commitment to service excellence are essential. Education & Experience • High school diploma or equivalent required. • Bilingual proficiency (English and Spanish) is strongly preferred. • Minimum 2 years of professional experience performing massage therapy experience, ideally in a luxury spa or hospitality setting. • Certification from an accredited massage/bodywork institution. • Must possess a valid Massage Therapist License. • Strong knowledge of anatomy, physiology, and treatment protocols. • Proficiency in additional therapies and wellness modalities is a plus. • CPR/AED certification preferred. • Ongoing professional development in current massage trends and techniques encouraged. Skills & Competencies • Has the ability to deliver personalized, attentive service that anticipates guest needs and exceeds expectations. • Demonstrates expert knowledge in anatomy, physiology, and massage techniques, including contraindications and client safety considerations. • Has the ability to consult effectively with guests, assess physical needs, and recommend appropriate massage services and wellness enhancements. • Can demonstrate expert knowledge in sanitation and disinfection standards following OSHA and Puerto Rico Health Department guidelines. • Is comfortable working in a fast-paced, luxury spa environment with a strong focus on guest satisfaction. • Can upsell treatments and retail products in a warm and non-intrusive manner. • Has the ability to communicate clearly and empathetically with guests from diverse backgrounds. Physical Requirements • Ability to work flexible hours, including weekends and holidays as required. • Must be able to perform physical activities related to massage/body treatments including standing, bending, stretching, and repetitive motions for extended periods. • Ability to stand for long periods of time when needed. • Ability to lift and carry up to 25 pounds and assist with light physical tasks when needed.

Job Description The Massage Therapist plays a key role in delivering exceptional guest experiences through professional, personalized, and results-driven spa services. This role is responsible for providing massage therapy, body treatments, and hydrotherapy services that exceed guest expectations in a welcoming, tranquil, and service-focused environment. A deep passion for wellness, strong attention to detail, and a commitment to service excellence are essential. Education & Experience • High school diploma or equivalent required. • Bilingual proficiency (English and Spanish) is strongly preferred. • Minimum 2 years of professional experience performing massage therapy experience, ideally in a luxury spa or hospitality setting. • Certification from an accredited massage/bodywork institution. • Must possess a valid Massage Therapist License. • Strong knowledge of anatomy, physiology, and treatment protocols. • Proficiency in additional therapies and wellness modalities is a plus. • CPR/AED certification preferred. • Ongoing professional development in current massage trends and techniques encouraged. Skills & Competencies • Has the ability to deliver personalized, attentive service that anticipates guest needs and exceeds expectations. • Demonstrates expert knowledge in anatomy, physiology, and massage techniques, including contraindications and client safety considerations. • Has the ability to consult effectively with guests, assess physical needs, and recommend appropriate massage services and wellness enhancements. • Can demonstrate expert knowledge in sanitation and disinfection standards following OSHA and Puerto Rico Health Department guidelines. • Is comfortable working in a fast-paced, luxury spa environment with a strong focus on guest satisfaction. • Can upsell treatments and retail products in a warm and non-intrusive manner. • Has the ability to communicate clearly and empathetically with guests from diverse backgrounds. Physical Requirements • Ability to work flexible hours, including weekends and holidays as required. • Must be able to perform physical activities related to massage/body treatments including standing, bending, stretching, and repetitive motions for extended periods. • Ability to stand for long periods of time when needed. • Ability to lift and carry up to 25 pounds and assist with light physical tasks when needed.