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Physician office specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Elisha Blankson
Below we've compiled a list of the most critical physician office specialist skills. We ranked the top skills for physician office specialists based on the percentage of resumes they appeared on. For example, 24.5% of physician office specialist resumes contained patients as a skill. Continue reading to find out what skills a physician office specialist needs to be successful in the workplace.

15 physician office specialist skills for your resume and career

1. Patients

Here's how physician office specialists use patients:
  • Assisted patients in providing and explaining financial questionnaires for potential charity care.
  • Specialized duty in managing geriatric patients in convalescent home settings.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how physician office specialists use patient care:
  • Expedited appointment setting and patient registration for all clinic practices and specialties (300+ doctors) to ensure timely patient care.
  • Obtained patient demographics, financial information, and corresponded via Merlin System with Health Care Providers regarding patient care.

3. EMR

Here's how physician office specialists use emr:
  • Worked on the EMR project team as Health Management Associates transitioned offices to Electronic Health Records.
  • Retrieved medical records from EMR and saved to flash drive.

4. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how physician office specialists use vital signs:
  • Scheduled procedures and surgeries with hospitals, did patient teaching, obtained weights, blood pressures and other vital signs.
  • Obtain patient medical history and vital signs including venipunctures, injections and auxiliary tests.

5. EKG

Here's how physician office specialists use ekg:
  • Operate blood pressure cuffs and electrocardiograms (EKG) 2.
  • Performed EKG'S, phlebotomy, spirometer, flow check, sudo motor, allergy text and obtained vitals.

6. Medical History

Here's how physician office specialists use medical history:
  • Maintained patient's medical records including prior medical history.
  • Entered personal information, medical history, and insurance information in an accurate and timely manner.

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7. Medical Terminology

Here's how physician office specialists use medical terminology:
  • Perform secretarial duties utilizing specific knowledge of medical terminology, clinic, and laboratory procedures and provide support for physicians.
  • Transcribed dictation, manuscripts, grant reports and correspondence as required ensuring accuracy of medical terminology, spelling and grammar.

8. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how physician office specialists use data entry:
  • Assigned office duties such as data entry and mail distribution as per supervisor.
  • Handled billing and data entry.

9. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how physician office specialists use cpt:
  • Reviewed fee tickets received to ensure correct CPT, ICD-9, and Modifiers into Protomed System.
  • Provided general secretarial support Insurance claim filing, ICD-9 and CPT insurance coding, patient accounts Dictaphone transcription

10. Surgery

Here's how physician office specialists use surgery:
  • Followed instructions from in office physicians on coordinates from customs approving accommodation's following surgery by both carriers.
  • Call Points: Teaching Institution Hospitals, Hospitals, OR, Surgery Suites/Centers, and Physician Offices.

11. Patient Appointments

Here's how physician office specialists use patient appointments:
  • Scheduled patient appointments, entered patient demographic and insurance information into data system.
  • Scheduled outpatient appointments/testing and hospital admissions upon request!

12. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how physician office specialists use scheduling appointments:
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

13. Patient Flow

Here's how physician office specialists use patient flow:
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals and/or delays.
  • Updated patient chart information, including patient flow tracking, telephone relations, verified patient eligibility by contacting insurance companies.

14. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how physician office specialists use phone calls:
  • Answered phone calls and updates on patient wait times and delays.
  • Assist in answering telephone calls in a professional manner.

15. Internal Medicine

Here's how physician office specialists use internal medicine:
  • Work at Indiana Internal Medicine Consultants with the pulmonologists obtaining authorizations from insurance for necessary scans and tests.
  • Direct support of 30 multispecialty physicians, including Pediatrics, OB/GYN, Infectious Disease, Internal Medicine, and Family Practice.
top-skills

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What type of skills will young physician office specialists need?

Elisha BlanksonElisha Blankson LinkedIn profile

Program Director NCCU, Assistant Professor, North Carolina Central University

Graduates will need a skill set about the field in which they received training and additional skills useful to the job market. For example, with the changing demographics in the United States, extra skills in information technology and foreign languages will be a plus when entering the job market.

List of physician office specialist skills to add to your resume

Physician office specialist skills

The most important skills for a physician office specialist resume and required skills for a physician office specialist to have include:

  • Patients
  • Patient Care
  • EMR
  • Vital Signs
  • EKG
  • Medical History
  • Medical Terminology
  • Data Entry
  • CPT
  • Surgery
  • Patient Appointments
  • Scheduling Appointments
  • Patient Flow
  • Phone Calls
  • Internal Medicine
  • Insurance Verification
  • Epic
  • Patient Satisfaction
  • Family Practice
  • Patient Payments
  • CPR
  • Front Desk
  • Medical Billing
  • EHR
  • Medicaid
  • Patient Demographics
  • HIPAA
  • Patient Inquiries
  • Billing Issues
  • Telephone Calls
  • Hippa
  • Exam Rooms
  • Insurance Claims
  • Insurance Coverage
  • Patient Registration
  • Charge Entry
  • Patient Charts
  • Insurance Billing
  • Insurance Benefits
  • Office Policies
  • Patient Accounts
  • A/R
  • Bank Deposits
  • Administrative Functions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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