Piedmont Healthcare jobs in Charlotte, NC

This applicant will perform EEG/AMB EEG/ERP/VEP testing at our Hickory, Statesville and Mooresville locations. Responsible for assisting with electroencephalograms and related patient care. SUPERVISION RECEIVED: Reports to Patient Services Coordinator. SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: 1. Obtains patient history, including problems, behaviors. Obtains sedation order from physician when needed. 2. Explains EEG procedure and preparation to patient and makes him/her as comfortable as possible. Uses patient education materials as applicable. 3. Applies and fills electrodes. Records EEG. Removes electrodes. 4. Explains to patient when/where results will be shared. 5. Orders supplies, such as collodion, electrodes, acetone, EEG paper, ink and pens. Cleans/maintains equipment, initiates maintenance repairs. 6. Establishes safety check system for all EEG equipment. 7. Complete paperwork, including charge slips for EEG. Document information in medical record. Maintain EEG files. Maintains complete record on all normal and abnormal EEGs for time periods established by protocol. The job holder must demonstrate current competencies for job position. EDUCATION: High School diploma. Completion of accredited EEG training program. EXPERIENCE: Minimum of one year experience preferred. Requirements REQUIREMENTS: None. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Knowledge of electroencephalogram technology, principles and methods. 2. Knowledge of how to use EEG and related equipment. 3. Knowledge of customer service principles. 4. Skill in EEG concepts through effective assistance to patient care team. 5. Skill in using EEG equipment. 6. Skill in demonstrating customer service philosophy through effective patient education and caring, competent manner. 7. Ability to interact effectively with physicians, nurses, other staff and patients. 8. Ability to organize and prioritize tasks effectively. 9. Ability to complete paperwork accurately and in a timely manner. ENVIRONMENTAL/WORKING CONDITIONS: Exam room and office setting. Frequent contact with diverse individuals. Exposure to communicable diseases and other conditions common to clinic setting. PHYSICAL/MENTAL DEMANDS: Requires standing 6-8 hours per day. Must be able to lift/carry/move 75 pounds of equipment. Occasional stress in dealing with tense patients and multiple demands. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Full-time Description ESSENTIAL FUNCTIONS: Work with/accompany physician at all times Document information in EHR as dictated by provider in exam room Identify and relay information regarding test, procedures, etc. from patient chart Order all labs, imaging, prescriptions, etc. in EHR Retrieve samples Enter diagnoses in EHR Enter charges in MD chart when applicable Complete medical record in EHR for physician to sign Maintain good communication with partnering RMA/CMA Develop strong working relationship with physician Be responsive to provider and patient needs while in exam room Communicate clearly with provider, patient, and co-workers Fulfills organization responsibilities as assigned which may include:respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Maintains OSHA/HIPPA Compliance as assigned to include: updating manuals; first responder for employees with exposures/incidents. Other responsibilities or duties as assigned. Requirements EDUCATION: High school diploma, some college preferred. Completed accredited MOA program. EXPERIENCE: Minimum of one-year work experience in public contact job, preferably service related. CMA/MOA experience in health care or a practice setting. REQUIREMENTS: Maintain Certified Medical Assistant status through one of the following: American Association of Medical Assistants (CMA) Certification as Registered Medical Assistant with American Medical Technologists. (RMA) National Healthcareer Association (CCMA) National Center for Competency Testing (NCMA) Maintain CPR certification. KNOWLEDGE AND SKILL REQUIREMENTS: Organization skills Excellent, legible penmanship Upper level typing skills - minimum 60+wpm Above average grammar/spelling Knowledge of medical terminology Understanding and compliance with confidentiality/privacy Strong communication skills Familiarity and comfort working within Allscripts - including orders, prescriptions, note, etc. Ability to multi-task Punctuality Ability to focus Ability to cope with job stress Knowledge of health care field and medical specialty. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of information that must be conveyed to patients and families. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding of patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize and complete delegated tasks. Ability to demonstrate compassion and caring in dealing with others. ENVIRONMENTAL/WORKING CONDITIONS: Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated. Exposure to communicable diseases and other conditions common to clinic setting. PHYSICAL/MENTAL DEMANDS: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds.

If your application is selected, one of our hiring managers will reach out to you for an interview. Requires medical office experience; such as, CNA or other hands-on patient experience Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. May be assigned to specific medical specialty (e.g., podiatry) to help with patient care related to that specialty. ESSENTIAL FUNCTIONS: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately. Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Cross train in order to provide coverage for other employees as needed. Other responsibilities and duties as assigned. Requirements EDUCATION: High school diploma, some college preferred. MOA diploma preferred. EXPERIENCE: Experience in health care or a practice setting with clinical duties is required. CNA's are encouraged to apply. REQUIREMENTS: Maintains CPR certification. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of health care field and medical specialty. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of information that must be conveyed to patients and families. Skill in performing tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding of patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize and complete delegated tasks. Ability to demonstrate compassion and caring in dealing with others. ENVIRONMENTAL/WORKING CONDITIONS: Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated, adequate space. Exposure to communicable diseases and other conditions common to clinic setting. PHYSICAL/MENTAL DEMANDS: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds. Requires sitting and standing for long periods of time.

Well-versed individual, with the ability to liaison between patients, physician offices, and imaging modality offices. Will conduct skillful use of systems, communication, research, assessment and resolution. Responsible for scheduling patient imaging studies, relaying prep information, obtaining pre-authorizations and pre-certifications if required by insurance payer. Proficient in keeping a calm and collective attitude throughout. The Business Services Scheduler will retain and provide essential information to resolve any inaccuracies generated in Piedmont HealthCare patient accounts. Overall, committed to the Mission and Vision of Piedmont HealthCare. ESSENTIAL FUNCTIONS: Schedule imaging studies as assigned by office via work queue list. Inform referring office and patient of prep requirements as needed. Provide clear and concise instruction and direction to patient regarding imaging study requirements. Provide excellent customer service to patients and physician offices. Thorough understanding and compliance with federal and state billing regulations including protected health information. Communicate with satellite offices to research and configure activity in patient accounts, such as visits, coding, billing, etc. Willingly assist with all customer service related functions to grow business and create positive patient relations. EDUCATION: Required: High School Diploma Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field. EXPERIENCE: Minimum 2-year experience in an Imaging Department, Hospital or Physician Office. Experience with Reception, Scheduler, MOA, CMA or RT that is no longer interested in patient facing clinical duties with clear understanding of medical terminology. Professional communicator. Requirements KNOWLEDGE AND SKILL REQUIREMENTS: High regard to the Mission and Vision of all Piedmont HealthCare practices, methods and values along with all organizational policies, procedures and systems Strong knowledge of the Piedmont HealthCare Compliance Plan including HIPAA regulations and OSHA guidelines/standards General knowledge of insurance filing, reimbursement, and coding (CPT/ICD 10 specifically) Understand medical terminology and have the ability to read a medical record Experienced in using Microsoft Office 365 tools (Word, Excel, Outlook). Excellent PC operating skills (keyboard, mouse) with the ability to multi-task using multiple software applications Ability to navigate dual monitor work station Competent in managing accounts receivable efficiently Proactive in planning, organizing, and strategizing Excellent communication and writing skills Self-reliant in taking initiative and exercising independent judgment Enthusiastic in working effectively with staff, patients and physicians Ability to adapt and deal courteously with internal and external customers in a fast-paced environment Ability to make good judgments in demanding situations Ability to react to frequent changes in duties and volume of work Ability to listen empathetically Ability to logically and accurately organize details Ability to manage multiple tasks with ease and efficiency Self-starter with a willingness to try new ideas Ability to work independently and be result oriented Positive, can-do attitude coupled with a sense of urgency Effective interpersonal skills, including the ability to promote teamwork Strong problem-solving skills Broad knowledge of health care business office practices and principles Basic math skills and knowledge of general accounting principles Maintain confidentiality of sensitive information Knowledge of Business Services policies and procedures Knowledge of local, state and federal healthcare regulations Fast learner, comfortable with communicating clinical information from the medical record to insurance companies to obtain authorization for imaging procedures. Positive personality, Team Player for a busy department. Exceptional Customer Service skills. Must be a master at multi-tasking, a quick learner with outstanding computer skills, excellent communicator both written and verbal. ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment with evening or weekend work upon request. PHYSICAL/MENTAL DEMANDS: Requires the ability to lift up to 10 pounds and occasionally lifting and/or carrying articles such as coding books, reams of paper, etc. Requires prolonged sitting, some bending, stooping and stretching. Requires eye/hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, speaking voice, and eyesight to prepare and communicate claims, letters, and reports. Requires the ability to discuss sensitive matters with patients, staff members and physicians. The position requires the ability to maintain composure when dealing with difficult people and situations.

Full-time, Part-time Description Hiring for PRN, Part-time and Full-time positions. Medical Sonographer functions as a healthcare professional providing clinically relevant information to assist the supervising physician with the diagnosis and treatment by acquiring ultrasound imaging. Works closely with the radiologist and assisting with interventional procedures, presenting images and data for interpretation. Accepts additional assignments and tasks as department needs evolve. Sonographer performance is consistent with their education and training, and in accordance with professional standards in accordance with the American College of Radiology (ACR) and the facility policies and procedures. ESSENTIAL FUNCTIONS: Prepare exam room and ultrasound equipment to conduct examinations in accordance with infectious disease, patient safety, protocols, policies and procedures. Adept at explaining the ultrasound process and helping patient to relax. Ensure examination order is complete, contains relevant clinical information and meets standard of “medical necessity”. Evaluate any contraindications, patient prep, and the patient's inability or unwillingness to tolerate the examination. Use proper patient positioning, devices, equipment adjustments, and correct scanning techniques for patient comfort and safety. Practice ergonomically correct scanning positioning to prevent injury to the sonographer. Review patient medical records and supporting clinical information. Obtain patient clinical information and perform correct examination ordered by the supervising physician in accordance with professional and facility protocols. Apply independent, professional, ethical judgment in acquiring accurate examination, incidental findings of appropriate anatomical, pathological, and clinical images per written protocols by the interpreting physician. Review the examination, integrate images, prepare preliminary reports/worksheets for use by the interpreting physician. Report any identified limitations during the examination to the interpreting physician As necessary, acquire additional ultrasound images needed for optimum diagnostic results for the interpreting physician. Ensure that examination report results meet the provided facility standard for quality assurance. Disinfects ultrasound equipment and transducers between each patient in accordance to Infectious Control Standards and equipment manufactured recommendations. Maintain cleaned work area, instruments, patient rooms and disinfect as outlined in the Infectious Control Manual. Assist with training of new staff sonographers. Restocks ultrasound room supplies daily. Maintain daily required quality control test. Maintain monthly required expiration dates for medical supplies. Maintain patient privacy policy in accordance with HIPPA and facility policies. Report any findings that may impact patient safety or patient care to the Manager. Demonstrate proficiency with computer skills, software programs, and picture archiving and communication (PAC), systems used for documentation, report generation, MD Charge, scheduling patients or other departmental needs. Assist with the daily operation of the ultrasound department or facility site Reports end of day exam totals to Manager and Director. Develop and maintain collaborative working relationships with co-works, director, physicians and other members of the healthcare team. Requirements EDUCATION: High School diploma or GED, Completion of a certified Ultrasound program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). EXPERIENCE: Minimum of one year or more experience and/or training in sonography. REQUIREMENTS: ARDMS registered or registry eligible; CPR certificate maintained, BLS certificate maintained. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of ultrasound, protocols, policies and procedures Knowledge of operating PC and accessing applicable programs Skills in production of ultrasound and exams meeting physician expectations. Ability to effectively care for patients and families across all points of the adult/adolescent continuum, including physiological care, psychosocial care, education, safety and appropriate criteria. Ability to multitask in a fast-passed clinical environment, engage patient, peers and manager in a dedicated, supporting, respectful and effective manner, maintain cooperative relationships with interdepartmental personnel. Has the ability to adapt to change. ENVIRONMENTAL/WORKING CONDITIONS: Exposure to communicable diseases, blood and bodily fluids, ionizing radiation and other conditions common to radiology settings. No weekends, no nights, no call and no holidays in an outpatient setting PHYSICAL/MENTAL DEMANDS: Combination of walking, bending, reaching, lifting transferring activities. Must be able to use correct body mechanics to assist patients appropriately. Occasional stress from multiple requests.

Administers therapeutic procedures utilized in physical medicine and rehabilitation, as directed by physical therapist. Identifies patients in need of re-assessment or intervention by the physical therapist and routinely collaborates with the physical therapist regarding the plan of care. ESSENTIAL FUNCTIONS: Utilizes the physical therapist's evaluation to identify patient's skills, educational baseline, social setting, equipment needs, and discharge plan to establish the treatment approach for each patient. Demonstrates attention to the Plan of Care without omission of key treatment points Administers safe and effective treatment with corresponding documentation. Re-assess Plan of Care to address changes as needed Safely operates all equipment relevant to treatment Provides excellent customer service to all stakeholders Adheres to all policies and procedures for safety. Requirements EDUCATION: A Associate's Degree in Physical Therapy Assistant program from an accredited school EXPERIENCE: 1 year experience preferred REQUIREMENTS: North Carolina Board Certified BLS Certification KNOWLEDGE AND SKILL REQUIREMENTS: Maintain certification as a Physical Therapy Assistant in North Carolina, also maintain BLS certification. ENVIRONMENTAL/WORKING CONDITIONS: Combination of medical office and procedure/treatment areas of facility. Well-lighted, well ventilated with temperature controlled area. PHYSICAL/MENTAL DEMANDS: Variety of activities including sitting, walking, bending, reaching. Must be able to stand and/or walk to assist patients for extended periods of time. Occasionally mush push/lift/carry equipment and materials.

Full-time Description The Office Supervisor position requires the talents of someone able to think quickly, communicate clearly and multi task daily. This position requires an experienced individual able to evaluate opportunities for improvement in the front office, support staff, encourage training and continue to support the many changes in healthcare. The Office Supervisor works with the Office Manager, Director of Operations, Administration and Business Services to initiate change, set a positive tone and make sure every patient has the best experience possible. SUPERVISION RECEIVED: Reports to the assigned Office Manager, Physicians, and/or Director of Operations SUPERVISION EXERCISED: Employees as assigned ROLE AND RESPONSIBILITIES: GENERAL Manages daily operations at the office location and coordinates work activities and schedules to maximize total office potential. Demonstrates a positive, helpful attitude to patients, personnel and physicians. Administers policies and procedures in a timely manner and is consistent with Piedmont HealthCare's mission, vision and values. PATIENT CARE Works with physicians and staff to create optimal patient experience. Oversees and monitors patient flow, ensuring that it occurs in an efficient, cost-effective manner, while being pleasing to the patient and practical for the physicians. Researches and responds to patient concerns. Identifies and resolves work problems to ensure quality patient care. STAFFING Assures that appropriate/adequate staff is maintained in all areas of the practice. Coordinates with Human Resources and Director of Operations for recruiting, hiring, orientating, training, evaluating and disciplining, when necessary. Enhances employee morale through activities that foster a spirit of engagement within the office and that foster a sense of being a part of the Piedmont HealthCare organization. Supports employee development and office growth through corporate in-services, appropriate seminars and classes with the approval of the physicians and the Director of Operations. Possesses skills to perform job functions in all areas of responsibilities and has the ability to cover non-clinical workstations as needed in order to ensure no disruption in patient flow. Ensures appropriate cross training of personnel to meet the needs of the Practice during absences and variations of patient flow. COMMUNITY/MARKETING Maintains relationships and serves as contact for referring physician offices. Enhances practice visibility in consultation with the Marketing Department. Acts as a public relations liaison for the Practice under the guidance of administration. FACILITY Responsible for inventory may include both administrative and clinical supplies. Consults with Director of Operations or advisors responsible for maintaining equipment and the facility, making necessary arrangements for preventative maintenance and repairs. Adheres to all OSHA standards and guidelines. PRACTICE ADMINISTRATION Implements PHC policies and procedures for the practice in order to best service the patient population and adapt to staffing. Manages and promotes best practice procedures for Time of Service Collections, Unreconciled Appointments, Meaningful Use Initiatives and meet or exceed the goals outlined by the group. Develops and maintains PAR level inventory controls. Serves as a liaison between Administration and staff to support consistent operation procedures, keeps manuals updated and keeps clear instructions for PRN personnel on basic office procedures. Prepares reports, etc. as requested by Administration, Business Services or the Accounting Department. Review collection problems from patient encounters at the office and works with Business Services to resolve issues and enforce policies. Maintains the strictest confidentiality in all aspects of work, including patient and personnel. Participates in professional development activities to keep current with health care trends and practices. Responsible for ensuring the highest level of customer service. Adheres to the standards required by the Corporate Compliance and HIPAA guidelines established by Piedmont HealthCare. COMMUNICATION Communicates with Administration to ensure a system-wide approach to policies, practices and procedures. Requires 80% attendance at Office Manager meetings and participates in committees as requested. Collaborates with peers to foster teamwork throughout Piedmont HealthCare Requirements EDUCATION High School diploma or GED, associates degree preferred In exchange for associates degree, 1-2 years of medical office experience. EXPERIENCE A minimum of 3 years of health care experience. Prefer 1 year of supervisory experience KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of organization policies and procedures. Knowledge of practice procedures. Knowledge of computer system and applications. Knowledge of medical practices, terminology, and reimbursement policies. Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports. Skill in planning, organizing, delegating and supervising. Skill in evaluating the effectiveness of existing methods and procedures. Skill in operating a variety of office equipment and computer programs. Ability to read, interpret and apply policies and procedures. Ability to communicate clearly and effectively. Ability to set priorities among multiple requests. Ability to interact with patients, medical and administrative staff, and public effectively. ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

ESSENTIAL FUNCTIONS: Performs a complete physical exam, obtains complete medical history and records findings. Orders appropriate laboratory and diagnostic procedures. Interprets and integrates data to determine preliminary diagnosis and therapeutic plan. Administers medications and injections in compliance with state law and clinic guidelines. May suture minor lacerations. Instructs patient/family regarding medications and treatments. Educates patients regarding health and illness prevention. Recommends community resources to meet patient and family needs. Collaborates with physicians in managing acute and long-term medical needs of patients. Provides monitoring and continuity of care between physician visits. Maintains and reviews patient's records, charts and other pertinent information. Posts tests and examinations results. Triages patient telephone calls and provides consultation. All clinical staff are responsible for picking up patient calls and call backs. Maintains strictest patient confidentiality Requirements EDUCATION: BSN, MSN preferred. Successful completion of an approved nurse practitioner program EXPERIENCE: Minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner experience. REQUIREMENTS: Maintains valid RN license for state of North Carolina. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of professional nursing theory, practices and regulations to give and evaluate patient care. Knowledge of how to use medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish/maintain a safe work environment. Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. Skill in taking medical histories to assess medical condition and interpret findings. Ability to maintain quality control standards. Ability to react calmly and effectively in emergencies. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public. ENVIRONMENTAL/WORKING CONDITIONS: Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. PHYSICAL/MENTAL DEMANDS: Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires working under stress in emergencies and irregular hours.

Job DescriptionDescription: ESSENTIAL FUNCTIONS: Prepares equipment to efficiently collect blood products. Maintains adequate supplies. Performs venipuncture, arterial and capillary punctures on patients. Identifies and labels specimens. Conducts laboratory tests on specimens. Enters data into computer. Assists donor before, during and after donation. Instructs on urine collection procedures. Cleans/sterilizes equipment, instruments and work area following safety, cleanliness and infection control procedures. Inventories supplies and places orders as assigned by office. Maintains patient confidentiality. The job holder must demonstrate competencies applicable to the position. Requirements: EDUCATION: High school diploma or equivalent. Phlebotomy Certification required EXPERIENCE: Minimum of one year work experience, preferably in health care. Phlebotomy experience helpful. REQUIREMENTS: None. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of phlebotomy techniques. Knowledge of clinical protocols and policies. Skill in efficient and effective draws. Skill in pleasant interactions with staff, patients and others. Skill in preparing/maintaining records, writing reports and responding to correspondence. Ability to respond appropriately to instructions. ENVIRONMENTAL/WORKING CONDITIONS: Moves among many outpatient and inpatient settings. Exposure to communicable diseases, sharp instruments, bodily fluids and cleaning chemicals. PHYSICAL/MENTAL DEMANDS: Must be able to walk to various settings and to bend and reach. Must be able to lift up to 50 pounds and help with patient transport and transfer. Occasional stress in dealing with priorities.

Candidates will be considered for part-time or full-time. ESSENTIAL FUNCTIONS: Assesses patient health status including state of wellness, compliance with care plan and determines appropriate diagnostic and therapeutic procedures. Provides acute and chronic patient care including taking histories, doing physicals, monitoring therapies, giving injections and medications, suturing wounds. Triages patient calls and evaluates patient problems. Responds to emergencies including use of CPR. Documents patient information and care provided in patient record and maintains department statistics. Uses computer to access/enter needed data. Educates patients and families as appropriate. Provides continuity of care. Consults with other staff as necessary. Maintains patient confidentiality. Requirements EDUCATION: BA/BS, MS preferred. Graduate of AMA accredited physician assistant program or approved nurse practitioner program. EXPERIENCE: Minimum of one-year experience as physician assistant, preferably in clinic setting. Or minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner experience REQUIREMENTS: Maintain valid PA license for the state of North Carolina, certified by National Commission on Certification of Physician Assistants. CPR certification as required. Or maintains valid RN license for state of North Carolina. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of acute and chronic care protocols, administration of medications, delivering physical care following treatment plan. Knowledge of how to assess patient health and measure/record physiologic and growth indices. Knowledge of health promotion principles and techniques and patient learning measurements. Skill in gathering and analyzing physiological, socioeconomic and emotional patient data. Skill in accurately evaluating patient problems in person or via phone and providing appropriate advice, intervention or referral. Skill in evaluating and revising care plan based on patient changes. Ability to make responsible decision within the scope of a dependent medical practitioner. Ability to develop health education programs and materials. Ability to work collaboratively with all members of health care team. ENVIRONMENTAL/WORKING CONDITIONS: Medical office and exam room settings. Frequent exposure to communicable diseases and other conditions common to clinic. Frequent contact with variety of people. PHYSICAL/MENTAL DEMANDS: Standing, sitting, walking, bending, stooping, twisting. Requires ability to help transfer patient. Occasional stress from dealing with multiple tasks and tense patients. Requires full range of motion, manual dexterity, and eye-hand coordination.

Hiring for PRN, PT, and FT positions. If your application is selected, one of our hiring managers will reach out to you for an interview. Requires medical office experience to apply Responsible for greeting customers, answering telephones taking telephone messages, making appointments and registrations, calling patients to remind of appointments, making referral appointments with due diligence, verifying insurance coverage, collecting payment from patients, filing patient notes in charts, re-filing charts, scanning insurance cards, face sheets, charts, etc., making copies of patient's insurance cards and patient notes, making appropriate copies of medical records to send to other physicians, providing information, communicating with departments. ESSENTIAL FUNCTIONS: Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of person's arrival. Additionally, receives visitors and drug representatives and notifies appropriate person. Completes necessary paperwork, such as encounter forms. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary. Maintains clean, orderly waiting area and reading materials. Answers phone in pleasant manner and deals with customer needs expeditiously. Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling laboratory or radiology work as directed. Counts cash drawer daily and goes to bank as necessary. Opens and closes office at appointed time. Collect, sort, distribute and prepare mail as assigned by office. Key charges and makes any edits as necessary as assigned by office. Checks and maintains office supply inventory as assigned by office. Preparation of prescriptions to pharmacies as assigned by office. Maintains HIPAA compliance at all times. Attends office staff meetings, records minutes and maintains in a file accessible to all staff. Such other and further responsibilities as may be deemed necessary. Requirements EDUCATION: High school diploma or GED. EXPERIENCE: Minimum of one-year experience in customer service setting, requires at least six months receptionist experience in health care setting to apply. REQUIREMENTS: 50 wpm typing skill preferred. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of reception tasks, clinic policies/procedures, paperwork. Knowledge of how to use office equipment including phone, computer. Knowledge of customer service concepts and techniques. Skill in using office equipment satisfactorily and handling paperwork/filing adequately. Skill in customer service principles by creating a pleasant waiting room atmosphere. Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral written instructions. Can file correctly by alphabetic or numeric systems. ENVIRONMENTAL/WORKING CONDITIONS: Office setting, well ventilated and well lighted. PHYSICAL/MENTAL DEMANDS Sitting/standing for long periods of time. Requires eye-hand coordination, finger dexterity. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

. Responsible for performing nuclear medicine exams efficiently and accurately. ESSENTIAL FUNCTIONS: Performs nuclear procedures as prescribed by a physician Assists in performing life-saving techniques (CPR, first aid) to the patient if necessary. Practices sterile technique and prevents cross contamination. Handles blood and body fluids and deals with infectious patients. Insert intra-catheter needle accurately.(following procedures) while maintaining aseptic condition. Requests charts and film folders from the on-line computer program. Administer prescribed isotopes and pharmaceuticals by protocol. Responsible for performing daily functions efficiently while maintaining proper radiation safety techniques and ALARA. Access daily quality control for equipment operations (floods, bars, COR,). Understand pertinent NRC and/or state guidelines and updates. Understand and implement all policies and procedures which include daily quality control equipment operations, procedures for each exam, radiation safety, calibrating and transporting isotope (when necessary) and ordering doses appropriately. Maintain Hot Lab rules and regulations. Conduct a clean-up for any radioactive spills (following Procedures), file report and notify the needed parties. Coordinate equipment maintenance (service calls) and calibrations when necessary. Order and organize supplies as needed. Move, load, unload and/or transport mobile imaging equipment as needed as per manufacturer guidelines. (if applicable) Requirements EDUCATION: High School diploma or GED, Associates or Bachelors of Science Degree from an approved training facility preferred. Must be Board Certified in Nuclear Medicine technology through the ARPT and/or the NMTCB. Must maintain licensure though continuing education. EXPERIENCE: Minimum three to five years Nuclear Medicine experience preferred. REQUIREMENTS: Board certification in Nuclear Medicine, and CPR, keeping both current. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of nuclear medicine exam policies, protocols. Ability to effectively care for patients and families across all points of the adult/adolescent continuum including physiological care, psychosocial care, education, safety and appropriate criteria.. Knowledge and ability to comply with all applicable regulatory guidelines in regards to handling and transportation of radioactive materials. Keeping accurate DOT shipping forms (if applicable). Accurate completion of daily log sheets. Cases are secured and restrained in the proper manner to include car restraints, zip ties, spill kit in car, site security and emergency procedure form in front seat of car(if applicable). Q.C. procedures are followed and issues are reported according to PHC protocol, which consists of accurate competition of QC log. Weekly/daily flood bar and COR images. Abnormalities reported on service report form and phoned in to the appropriate staff (when abnormalities are found). Patient preparation protocols are followed according to PHC standards as measured by, correct identification and proper assessment of patient, receiving informed consent forms from the patient. Proper IV insertion completed and documented, along with accurate dose administration and calculation. Ensuring that acquisition protocols are followed by, verification of acquisition times and /or counts. Patient and camera positioning. Absence or reduction of artifact. Assessment of the raw data. Process and Display protocols and standards will be measured according PHC standards by, review and verification of process data/images. Reviewing processed data to ensure technical and diagnostic quality has been achieved. Producing high quality images. ENVIRONMENTAL/WORKING CONDITIONS: Medical office and sometimes exposure to communicable diseases, bodily fluids, ionizing radiation and other conditions common to radiology setting. PHYSICAL/MENTAL DEMANDS: Combination of walking, bending, reaching, lifting transferring activities. Must be able to use correct body mechanics to assist patients appropriately. Occasional stress from multiple requests.

Job DescriptionDescription: Well-versed individual, with the ability to liaison between patients, insurance companies and all of Piedmont HealthCare personnel. Will conduct skillful use of systems, communication, research, assessment and resolution. Professionally perform tasks related to accuracy in health insurance billing and collections of all transactional areas in Piedmont HealthCare patient accounts. Proficient in keeping a calm and collective attitude throughout. The Business Services Representative will retain and provide essential information to resolve any inaccuracies generated in Piedmont HealthCare patient accounts. Overall, committed to the Mission and Vision of Piedmont HealthCare. ESSENTIAL FUNCTIONS: Promptly take all incoming customer service calls regarding patient accounts, insurance coverage, statements, and answer any additional questions patients may have relating to complex insurance coverage and billing questions. In addition, communicate with different insurance companies to gather distinctive information about coverage, eligibility, prior authorizations, co-pay levels, deductibles, etc. Prepare and process insurance claims timely and accurately to commercial, government, and contracted payers. Works claim edits and denials within billing software applications timely and accurately, ensuring correct filing of insurance claims. Thorough in posting charges, payments and adjustments comprised from services rendered per Piedmont HealthCare contracts. Confidently make outgoing calls to patients regarding outstanding balances, both current and collection amounts. In turn, encourage patients to either make a payment or set up a payment plan to avoid being sent to a collection agency. Assertive in assisting and formulating a consistent payment plan that is healthy for each patient's budget. Thorough understanding and compliance with federal and state billing regulations including protected health information. Communicate with satellite offices to research and configure activity in patient accounts, such as visits, coding, billing, etc. Willingly assist with all customer service related functions to grow business and create positive patient relations. Requirements: EDUCATION: Required: High School Diploma Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field. EXPERIENCE: Minimum 2 years related experience. Physician Office, hospital or health Insurance Claims Processing. Proficient working knowledge of CPT & ICD 10 and other terms as related to claim reimbursements. Responsible for Insurance claim follow up and obtaining timely reimbursement. SPECIAL SKILLS: Fast learner, comfortable with communicating clinical information from the medical record to insurance companies for claim follow up and reimbursement. Positive personality, Team Player for a busy department. Exceptional Customer Service Skills, Must be a master at multi-tasking, a quick learner with outstanding computer skills, excellent communicator both written and verbal. Minimum of 2 years related experience. KNOWLEDGE AND SKILL REQUIREMENTS: High regard to the Mission and Vision of all Piedmont HealthCare practices, methods and values along with all organizational policies, procedures and systems Strong knowledge of the Piedmont HealthCare Compliance Plan including HIPAA regulations and OSHA guidelines/standards General knowledge of insurance filing, reimbursement, and coding (CPT/ICD 10 specifically) Understand medical terminology and have the ability to read a medical record Experienced in using Microsoft Office 365 tools (Word, Excel, Outlook). Excellent PC operating skills (keyboard, mouse) with the ability to multi-task using multiple software applications Ability to navigate dual monitor work station Competent in managing accounts receivable efficiently Proactive in planning, organizing, and strategizing Excellent communication and writing skills Self-reliant in taking initiative and exercising independent judgment Enthusiastic in working effectively with staff, patients and physicians Ability to adapt and deal courteously with internal and external customers in a fast-paced environment Ability to make good judgments in demanding situations Ability to react to frequent changes in duties and volume of work Ability to listen empathetically Ability to logically and accurately organize details Ability to manage multiple tasks with ease and efficiency Self-starter with a willingness to try new ideas Ability to work independently and be result oriented Positive, can-do attitude coupled with a sense of urgency Effective interpersonal skills, including the ability to promote teamwork Strong problem-solving skills Broad knowledge of health care business office practices and principles Basic math skills and knowledge of general accounting principles Maintain confidentiality of sensitive information Knowledge of Business Services policies and procedures Knowledge of local, state and federal healthcare regulations ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment with evening or weekend work upon request. PHYSICAL/MENTAL DEMANDS: Requires the ability to lift up to 10 pounds and occasionally lifting and/or carrying articles such as coding books, reams of paper, etc. Requires prolonged sitting, some bending, stooping and stretching. Requires eye/hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, speaking voice, and eyesight to prepare and communicate claims, letters, and reports. Requires the ability to discuss sensitive matters with patients, staff members and physicians. The position requires the ability to maintain composure when dealing with difficult people and situations.

This will be a Full-Time, weekend position. Responsible for taking x-ray exams and related duties, confirms patient identity by verbal communication and validating proof of identity, and demonstrates correct and adequate positioning skills. Requirements ESSENTIAL FUNCTIONS: Prepares patients for radiologic procedures. Takes x-rays following established procedures for patient care and safety. Uses a variety of radiation protection and shielding materials. Ensures equipment is in working order. Reports equipment malfunctions to supervisor. Logs radiologic procedures completed. Processes related paperwork using computer equipment as directed. Maintains examination rooms. Stocks necessary medical and radiologic supplies. Maintains appropriate records as required by departmental standard. Consults with radiologist and other physicians as necessary. The job holder must demonstrate current competencies for job position. EDUCATION: Graduate of accredited x-ray technician program. EXPERIENCE: Minimum of one-year customer service experience, preferably in health care setting. REQUIREMENTS: CPR certification as required. American Registry of Radiologic Technologist registration preferred. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of x-ray procedures and protocols. Knowledge of anatomy and physiology necessary to perform x-ray testing including body mechanics and patient movement. Knowledge of radiology equipment including safety hazards common to radiology. Skill in positioning patients properly. Skill in identifying equipment problems and correcting or notifying supervisor. Ability to apply written instructions and standardized work practices. Ability to communicate clearly. Ability to establish and maintain effective relationships with staff, patients and families. ENVIRONMENTAL/WORKING CONDITIONS: Exam and treatment rooms. Exposure to radiation, communicable diseases and other conditions common to radiology setting. PHYSICAL/MENTAL DEMANDS: Standing for long periods of time, walking, stooping, and bending. Requires ability to move equipment and transfer patients. Occasional stress in working with tense patients.

Full-time Description Coordinates operations and activities of the office as assigned. ESSENTIAL FUNCTIONS: 1. Oversees daily office operations and delegates to staff based on business needs. 2. Developing guidelines for work prioritization including but not limited to: Appointment Scheduling Patient Flow Charge Entry Cash Control Reconciliation Staffing/Staff management 3. Ensures positive customer service atmosphere. 4. Investigates and communicates patient complaints to Office Manager and/or Physician. 5. Read and become familiar with all PHC policies and procedures to include the Operations manual, Compliance manual. 6. Know the location of the OSHA Policy and Procedure Manual, Employee Manual, Operations Manual and Managed Care Manual; Offer recommendations on updating and adding new policies and procedures. 7. Maintains knowledge of action to take regarding employee exposures/incidents. 8. Facilitates communications between the office manager and/or other offices. 9. Coordinates communication with Business Services. 10. Communicates to staff and patients about operational procedures to include appointments. 11. Performs reception or other duties as necessary. 12. Maintains strictest confidentiality. 13. Performs such other work-related work as assigned. Requirements EDUCATION: High school diploma or GED, Associates Degree preferred EXPERIENCE: 1-2 years experience in a supervisory role preferably in a healthcare setting. REQUIREMENTS: None. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Knowledge of organization policies, procedures. 2. Knowledge of computer system and applications. 3. Skill in gathering, analyzing and interpreting information. 4. Skill in written and verbal communications. 5. Ability to exercise initiative, problem solving and decision-making. 6. Ability to apply policies and principles to solve every day problems and deal with a variety of situations. 7. Ability to work effectively with patients, staff, co-workers and the public. 8. Ability to identify problems and recommend solutions. 9. Ability to establish priorities and coordinate work activities

Full-time Description If your application is selected, one of our hiring managers will reach out to you for an interview. Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. May be assigned to specific medical specialty (e.g., cardiology) to help with patient care related to that specialty. ESSENTIAL FUNCTIONS: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; injections; charting (to include patient vital signs and weight); relaying instructions to patients/families and pharmacies; answering calls and providing pertinent information. Phlebotomy as assigned by the office. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing documents and ensuring information is completed and filed appropriately. Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Maintains OSHA/HIPPA Compliance as assigned to include: updating manuals; first responder for employees with exposures/incidents. Other responsibilities or duties as assigned. Requirements EDUCATION: High school diploma, some college preferred. Completed accredited MOA program, including externship. EXPERIENCE: Minimum of one-year work experience in public contact job, preferably service related. Experience in health care or a practice setting. REQUIREMENTS: Maintain Certified Medical Assistant status thru American Association of Medical Assistants, certification as Registered Medical Assistant with American Medical Technologists, CCMA through National HealthCareer Association, NCMA through National Center for Competency Testing or CDT through Association of Certified Dermatology Techs. Maintain CPR certification. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of health care field and medical specialty. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of information that must be conveyed to patients and families. Skill in performing tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding of patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize and complete delegated tasks. Ability to demonstrate compassion and caring in dealing with others. ENVIRONMENTAL/WORKING CONDITIONS: Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated. Exposure to communicable diseases and other conditions common to clinic setting. PHYSICAL/MENTAL DEMANDS: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds.

offers a flexible schedule with no nights, no weekends, and no holidays. ESSENTIAL FUNCTIONS: Performs CT scans as ordered and according to established protocols. Any deviation from protocol must be discussed with the Radiologist. Attention to anatomy per ACR criteria. Screen patients for medical history and any contraindications for IV contrast materials. Obtain consent from patient for IV contrast. Initiation of an IV site for injections of contrast materials. Administer Contrast and observe for possible reactions and respond accordingly. Sets correct selection of techniques for desired exposure of each examination. Properly positions patients for examination. Review scans for obvious pathology and with Radiologist prior to patient discharge. Exceptions to rule are non-contrasted procedures completed while the radiologist is not present. Explains to patient and family members each examination to be performed and professionally answers any question they may have. Provides the patient with comfort, privacy, and instructions to assure a high quality result. Generates a work atmosphere that maintains a positive attitude towards teamwork. Responsible for specific quality assurance and control duties in the assigned area. Completes charges for examinations. Calls other radiology departments for x-rays needed as necessary. Communicates with referring offices as appropriate, i.e., calling in reports, obtaining patient history, patient preps, requesting previous films, etc. Follows all safety rules for radiation protection and observes universal precautions, e.g., using proper protective equipment and supplies. Assist other personnel in other modalities as needed. Maintains continuing education credits of at least 12/year with 24 in 2 years. At least half of these must concentrate in CT/CPR. Maintains personal appearance in a professional manner according to policy. Maintains strictest confidentiality of patient and personal information. Maintains a work area that is clean, orderly, and stocked with necessary supplies. Provides input for equipment and supply purchases. Communicates equipment malfunctions as appropriate. Assemble oral contrast package for distribution to patients. Educate patients on usage requirements as appropriate to include Pediatrics. Consult with patients with regards to pre-medication usage. Personal Accountability…As employees, we are expected to accept total accountability for our conduct and work. Given a clear understanding of our goals, we direct our work habits towards attaining these goals. We are concerned not only with achieving these goals, but with the success of all individuals on our team. We recognize the need for regular attendance. Timeliness is expected in both our work schedules and in the completion of required tasks. Commitment to Quality…At all times, we should conduct ourselves in a courteous and professional manner. Respect for all guests, patients, and coworkers is expected. We will promote a positive working environment and serve as examples of appropriate behavior in all interactions. We will understand and contribute to the overall goals of the department and strive to improve ourselves and the organization. Our commitment to quality is apparent in the caliber of our work and in our interactions with our customers. Will be working with the 128 Fujji Scanner Requirements EDUCATION: High school graduate or equivalent. Formal radiographic technology training in an AMA approved school. (Associate Degree/Certificate) Certification in CT within 1 year of employment. EXPERIENCE: At least one to three years experience. REQUIREMENTS: Registered by the American Registry of Radiological Technologists. (ARRT) R.T., (R) (CT). KNOWLEDGE AND SKILL REQUIREMENTS: A stable record of previous employment, good health, pleasant disposition and professional attitude and the ability to get along with people. Maintains BCLS certification. Knowledge of safety requirements to recognize and correct hazardous conditions. Skill in anticipating and reacting to emergency situations. Not required, but encourage membership of professional societies such as ASRT or NCASRT. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a busy office environment. Frequent contact with employees and patients. No weekends, no nights, no call and no holidays in an outpatient setting. PHYSICAL/MENTAL DEMANDS: The employees must occasionally lift and or move up to 10 pounds. While performing the duties of the job the employee is regularly required to sit, stand, and reach with hands and arms. The employee is frequently required to use hands to handle, and feel equipment

Job DescriptionDescription: This will be a PRN position working 36 hours/week for the first 90 days. After 90 days, the position has the potential to become a full-time position with benefits. ESSENTIAL FUNCTIONS: Prepares equipment to efficiently collect blood products. Maintains adequate supplies. Performs venipuncture, arterial and capillary punctures on patients. Identifies and labels specimens. Conducts laboratory tests on specimens. Enters data into computer. Assists donor before, during and after donation. Instructs on urine collection procedures. Cleans/sterilizes equipment, instruments and work area following safety, cleanliness and infection control procedures. Inventories supplies and places orders as assigned by office. Maintains patient confidentiality. The job holder must demonstrate competencies applicable to the position. Requirements: EDUCATION: High school diploma or equivalent. Phlebotomy Certification required EXPERIENCE: Minimum of one year work experience, preferably in health care. Phlebotomy experience helpful. REQUIREMENTS: None. KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of phlebotomy techniques. Knowledge of clinical protocols and policies. Skill in efficient and effective draws. Skill in pleasant interactions with staff, patients and others. Skill in preparing/maintaining records, writing reports and responding to correspondence. Ability to respond appropriately to instructions. ENVIRONMENTAL/WORKING CONDITIONS: Moves among many outpatient and inpatient settings. Exposure to communicable diseases, sharp instruments, bodily fluids and cleaning chemicals. PHYSICAL/MENTAL DEMANDS: Must be able to walk to various settings and to bend and reach. Must be able to lift up to 50 pounds and help with patient transport and transfer. Occasional stress in dealing with priorities.

Job DescriptionDescription: This applicant will perform EEG/AMB EEG/ERP/VEP testing at our Hickory, Statesville and Mooresville locations. Responsible for assisting with electroencephalograms and related patient care. SUPERVISION RECEIVED: Reports to Patient Services Coordinator. SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: 1. Obtains patient history, including problems, behaviors. Obtains sedation order from physician when needed. 2. Explains EEG procedure and preparation to patient and makes him/her as comfortable as possible. Uses patient education materials as applicable. 3. Applies and fills electrodes. Records EEG. Removes electrodes. 4. Explains to patient when/where results will be shared. 5. Orders supplies, such as collodion, electrodes, acetone, EEG paper, ink and pens. Cleans/maintains equipment, initiates maintenance repairs. 6. Establishes safety check system for all EEG equipment. 7. Complete paperwork, including charge slips for EEG. Document information in medical record. Maintain EEG files. Maintains complete record on all normal and abnormal EEGs for time periods established by protocol. The job holder must demonstrate current competencies for job position. EDUCATION: High School diploma. Completion of accredited EEG training program. EXPERIENCE: Minimum of one year experience preferred. Requirements: REQUIREMENTS: None. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Knowledge of electroencephalogram technology, principles and methods. 2. Knowledge of how to use EEG and related equipment. 3. Knowledge of customer service principles. 4. Skill in EEG concepts through effective assistance to patient care team. 5. Skill in using EEG equipment. 6. Skill in demonstrating customer service philosophy through effective patient education and caring, competent manner. 7. Ability to interact effectively with physicians, nurses, other staff and patients. 8. Ability to organize and prioritize tasks effectively. 9. Ability to complete paperwork accurately and in a timely manner. ENVIRONMENTAL/WORKING CONDITIONS: Exam room and office setting. Frequent contact with diverse individuals. Exposure to communicable diseases and other conditions common to clinic setting. PHYSICAL/MENTAL DEMANDS: Requires standing 6-8 hours per day. Must be able to lift/carry/move 75 pounds of equipment. Occasional stress in dealing with tense patients and multiple demands. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.