Piedmont Healthcare jobs in Charlotte, NC - 35 jobs
Business Services Customer Service Representative
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
We are looking for a professional, customer service focused individual to join our team of revenue cycle professionals. A positive attitude and professional demeanor are key attributes.
The ideal candidate will demonstrate a basic understanding of medical insurance benefits and physician billing along with a high degree of customer service experience. Necessary skills also include the ability to use sound judgement and critical thinking skills to ensure services provided are compliant and reimbursed appropriately.
In Business Services, we have raised the bar in creating an environment where team members feel appreciated, supported and comfortable knowing that when life happens, we can be flexible. This individual must have excellent computer, phone and communication (both written & verbal) skills.
If you have the experience, the skills and desire to be part of a hardworking team of detail driven professionals, this is your dream opportunity. Apply and someone will be in touch!
ESSENTIAL FUNCTIONS:
Respond appropriately to patient's billing concerns, insurance requirements and support all PHC locations in providing excellent service
Respond in a timely manner and follow up to patient and insurance inquiries.
Explaining procedures and responding to questions in a professional manner.
Processing payments, calculating quotes, reimbursements and contract allowables.
Complete data entry efficiently and promptly
Handle a high volume of tasks with the ability to multi-task and move effortlessly from one project to another
Self Starter willing to take responsibility for training, research and continuous self-improvement learning health insurance policies and procedures.
Complete miscellaneous office duties and projects as assigned timely
Assists all team members as requested
Requirements
EDUCATION:
Required: High School Diploma
Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field.
EXPERIENCE:
Medical Office Billing or Reception experience required.
$30k-35k yearly est. 50d ago
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EEG Technologist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
This applicant will perform EEG/AMB EEG/ERP/VEP testing at our Hickory, Statesville and Mooresville locations.
Responsible for assisting with electroencephalograms and related patient care.
SUPERVISION RECEIVED:
Reports to Patient Services Coordinator.
SUPERVISION EXERCISED:
None
ESSENTIAL FUNCTIONS:
1. Obtains patient history, including problems, behaviors. Obtains sedation order from physician when needed.
2. Explains EEG procedure and preparation to patient and makes him/her as comfortable as possible. Uses patient education materials as applicable.
3. Applies and fills electrodes. Records EEG. Removes electrodes.
4. Explains to patient when/where results will be shared.
5. Orders supplies, such as collodion, electrodes, acetone, EEG paper, ink and pens. Cleans/maintains equipment, initiates maintenance repairs.
6. Establishes safety check system for all EEG equipment.
7. Complete paperwork, including charge slips for EEG. Document information in medical record. Maintain EEG files. Maintains complete record on all normal and abnormal EEGs for time periods established by protocol.
The job holder must demonstrate current competencies for job position.
EDUCATION:
High School diploma. Completion of accredited EEG training program.
EXPERIENCE:
Minimum of one year experience preferred.
Requirements
REQUIREMENTS:
None.
KNOWLEDGE AND SKILL REQUIREMENTS:
1. Knowledge of electroencephalogram technology, principles and methods.
2. Knowledge of how to use EEG and related equipment.
3. Knowledge of customer service principles.
4. Skill in EEG concepts through effective assistance to patient care team.
5. Skill in using EEG equipment.
6. Skill in demonstrating customer service philosophy through effective patient education and caring, competent manner.
7. Ability to interact effectively with physicians, nurses, other staff and patients.
8. Ability to organize and prioritize tasks effectively.
9. Ability to complete paperwork accurately and in a timely manner.
ENVIRONMENTAL/WORKING CONDITIONS:
Exam room and office setting. Frequent contact with diverse individuals. Exposure to communicable diseases and other conditions common to clinic setting.
PHYSICAL/MENTAL DEMANDS:
Requires standing 6-8 hours per day. Must be able to lift/carry/move 75 pounds of equipment. Occasional stress in dealing with tense patients and multiple demands.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
$52k-92k yearly est. 50d ago
Medical Office Assistant
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Mooresville, NC
If your application is selected, one of our hiring managers will reach out to you for an interview.
Requires medical office experience; such as, CNA or other hands-on patient experience
Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. May be assigned to specific medical specialty (e.g., podiatry) to help with patient care related to that specialty.
ESSENTIAL FUNCTIONS:
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Cross train in order to provide coverage for other employees as needed.
Other responsibilities and duties as assigned.
Requirements
EDUCATION:
High school diploma, some college preferred. MOA diploma preferred.
EXPERIENCE:
Experience in health care or a practice setting with clinical duties is required. CNA's are encouraged to apply.
REQUIREMENTS:
Maintains CPR certification.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of health care field and medical specialty.
Knowledge of specific assisting tasks related to particular medical specialty.
Knowledge of information that must be conveyed to patients and families.
Skill in performing tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding of patient education needs by effectively sharing information
with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated, adequate space. Exposure to communicable diseases and other conditions common to clinic setting.
PHYSICAL/MENTAL DEMANDS:
Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds. Requires sitting and standing for long periods of time.
$30k-34k yearly est. 60d+ ago
Medical Receptionist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Charlotte, NC
If your application is selected, one of our hiring managers will reach out to you for an interview.
Requires medical office experience to apply
Responsible for greeting customers, answering telephones taking telephone messages, making appointments and registrations, calling patients to remind of appointments, making referral appointments with due diligence, verifying insurance coverage, collecting payment from patients, filing patient notes in charts, re-filing charts, scanning insurance cards, face sheets, charts, etc., making copies of patient's insurance cards and patient notes, making appropriate copies of medical records to send to other physicians, providing information, communicating with departments.
ESSENTIAL FUNCTIONS:
Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of person's arrival. Additionally, receives visitors and drug representatives and notifies appropriate person.
Completes necessary paperwork, such as encounter forms. Uses computer system to generate information necessary for billing.
Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
Maintains clean, orderly waiting area and reading materials.
Answers phone in pleasant manner and deals with customer needs expeditiously.
Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling laboratory or radiology work as directed.
Counts cash drawer daily and goes to bank as necessary.
Opens and closes office at appointed time.
Collect, sort, distribute and prepare mail as assigned by office.
Key charges and makes any edits as necessary as assigned by office.
Checks and maintains office supply inventory as assigned by office.
Preparation of prescriptions to pharmacies as assigned by office.
Maintains HIPAA compliance at all times.
Attends office staff meetings, records minutes and maintains in a file accessible to all staff.
Such other and further responsibilities as may be deemed necessary.
Requirements
EDUCATION:
High school diploma or GED.
EXPERIENCE:
Minimum of one-year experience in customer service setting, requires at least six months receptionist experience in health care setting to apply.
REQUIREMENTS:
50 wpm typing skill preferred.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of reception tasks, clinic policies/procedures, paperwork.
Knowledge of how to use office equipment including phone, computer.
Knowledge of customer service concepts and techniques.
Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
Skill in customer service principles by creating a pleasant waiting room atmosphere.
Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
Ability to organize and prioritize tasks effectively.
Ability to read, understand and follow oral written instructions. Can file correctly by alphabetic or numeric systems.
ENVIRONMENTAL/WORKING CONDITIONS:
Office setting, well ventilated and well lighted.
PHYSICAL/MENTAL DEMANDS
Sitting/standing for long periods of time. Requires eye-hand coordination, finger dexterity. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.
$30k-34k yearly est. 60d+ ago
Imaging Supervisor
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Full-time Description
ESSENTIAL FUNCTIONS:
1. Oversee daily operations in assigned imaging areas (Mammography, DEXA, CT, X-ray, Ultrasound, MRI) to ensure exams are high quality, timely, and aligned with departmental goals.
2. Manage staff scheduling, workflow coordination, and room turnover; ensure adequate coverage and efficient resource utilization.
3. Recruit, orient, train, and evaluate staff; maintain competency, credentialing, and performance standards.
4. Monitor quality assurance, safety, and regulatory compliance with ACR, FDA, and state/federal standards.
5. Participate in departmental budgeting and cost management; monitor expenses and recommend equipment or supply purchases.
6. Manages the dosimetry badge program, including distribution, tracking, reporting, and follow-up for all imaging staff.
7. Works closely with the Radiation Safety Officer to support radiation protection initiatives and ensure adherence to safety standards and best practices.
8. Performs routine audits of radiation protection practices within imaging offices to verify compliance with state and regulatory requirements.
9. Manages OSHA compliance for the Imaging Department, including safety protocols, documentation, training coordination, and incident follow-up.
10. Assist in developing and maintaining departmental policies and procedures; ensure equipment maintenance and adherence to safety protocols.
11. Collaborate with imaging leadership, physicians, office managers, radiologists, and IT to optimize patient experience and operational efficiency.
12. Address and resolve operational issues including staff conflicts, patient complaints, supply shortages, and equipment downtime.
13. Support ongoing quality improvement initiatives and staff development programs.
14. Maintains ARRT/CT certification as required.
15. Addresses all protocol issues as they arise in coordination with the Director of Imaging.
16. Provides input for staff evaluations.
17. Promotes work atmosphere that maintains a positive attitude towards teamwork.
18. Responsible for ACR accreditations.
19. Maintains equipment and supplies as needed. Assumes primary responsibility for ordering supplies and maintaining inventory.
Perform other duties as assigned to support departmental goals
Requirements
EDUCATION:
High school graduate or equivalent. Graduate of an accredited Radiologic Technology program. Certification in CT.
Bachelor's Degree required.
EXPERIENCE:
At least one to three years experience.
REQUIREMENTS:
Registered by the American Registry of Radiological Technologists. (ARRT) R.T., (R) (CT).
Current BLS certification.
KNOWLEDGE AND SKILL REQUIREMENTS:
Strong leadership and communication skills.
Comprehensive understanding of imaging equipment and procedures.
Familiarity with HIPAA, OSHA, and ACR guidelines.
Ability to analyze workflow and implement process improvements.
Proficiency in office and imaging information systems.
Ability to work under pressure, prioritize tasks, and adapt to change.
ENVIRONMENTAL/WORKING CONDITIONS:
Work is performed in a busy office environment. Frequent contact with employees and patients.
PHYSICAL/MENTAL DEMANDS:
The employee must occasionally lift and or move up to 10 pounds. While performing the duties of the job the employee is regularly required to sit, stand, and reach with hands and arms. The employee is frequently required to use hands to handle and feel equipment.
$43k-56k yearly est. 7d ago
IT Operations Engineer I
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Individuals within the IT Operations Engineer role have the primary responsibility of providing support and service to users of PHC hardware and software systems. The IT Operations Engineer based on his/her experience with knowledge and is expected to function with some supervision while solving incidents that require more experience within information technology.
SUPERVISION RECEIVED:
Reports to the IT Operations Manager
SUPERVISION EXERCISED:
None
RESPONSIBILITIES:
General/Operations Desk:
Documents all incidents and notes within our ticketing system for accurate customer support
Provide accurate detailed information regarding incidents, issues, and general Operations Desk events
Communicates daily with customers about incidents reported.
Guide by example in an upbeat manner to all team members.
Build up the team and support each member while developing an environment of unity.
Ensure that Help Desk service level agreements are met for all incidents/requests to which he/she is assigned.
Assist in the development and dissemination of help sheets, usage guides, and FAQ lists for end users.
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Other duties/responsibilities as assigned.
Systems, Materials & Facilities Management:
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
Assist the IT Operations Manager in conducting the secure destruction of computing assets including hard drives, tapes, and other media that may contain sensitive information.
Security:
In partnership with the Information Security team, report possible suspected security breaches to the IT Operations Manager and Security Manager for Incident Response Team efforts to be expedited.
Ensures end-user devices are properly encrypted, and that anti-virus/anti-malware packages are installed and functioning properly.
Makes recommendations to improve security and participates in investigations as needed.
Requirements
Preferred Qualifications:
Comp TIA A+ Certification or an associate's degree in a technical or healthcare-related field or certifications in the technology field is preferred. Significant and relevant work experience and/or technical certification can be substituted for education on a year-for-year basis.
EXPERIENCE:
All IT team members are entrusted with significant rights to sensitive data, including corporate finance and business data as well as electronic -Protected Health Information (ePHI). The privacy and security of patient data are guaranteed under the provisions of the Health Insurance Portability & Accountability Act (HIPAA) of 1996. I.T. team members are expected to have a good working knowledge of the HIPAA Privacy and Security Rules. They are expected to be exemplary practitioners of all PHC policies about privacy and cybersecurity and resources for other PHC team members to consult with questions about privacy and cybersecurity best practices. Therefore, we require at least five years of relevant experience deploying and/or administering IT operations solutions - hardware and software, preferably in a clinical setting, and preferably in a large ambulatory physician practice.
KNOWLEDGE REQUIREMENTS:
Technical Support and Troubleshooting: Diagnose and resolve hardware, software, and network-related issues reported by end users. Provide timely and effective solutions to ensure minimal disruption to productivity.
Desktop Solutions Expertise: Possess strong knowledge and hands-on experience with multiple desktop solutions, including
Secure Remote Access (Citrix Preferred): Assist users in accessing corporate resources remotely while maintaining security protocols.
Device Encryption: Understand and implement encryption measures to safeguard sensitive data.
2-Factor Security Authentication: Support and configure multi-factor authentication methods.
Windows 10 and MS Office Productivity Tools: Troubleshoot and optimize user experiences with these essential tools.
Active Directory: Manage user accounts, permissions, and group policies.
Data Privacy and Security: Recognize the significance of sensitive data entrusted to IT team members.
HIPPA: Adhere to the Health Insurance Portability & Accountability Act Privacy and Security Rules.
ePHI: Ensure the privacy and security of electronic-protected health information.
Training and Documentation: Create user-friendly documentation and guides for common issues and solutions. Conduct training sessions for end users on best practices, security awareness, and efficient use of IT resources.
Collaboration and Communication: Work closely with Level 1 support, network administrators, and other IT team members. Communicate effectively with end users, providing clear instructions and updates.
SKILL REQUIREMENTS:
Excellent problem-solving skills and attention to detail.
Strong communication skills to interact with end users effectively.
Ability to handle sensitive data with confidentiality.
Excellent customer service skills.
Independent decision-making skills to effectively, and with appropriate timeliness, ensure end users can function with the IT systems daily.
Knowledge of HIPAA Privacy Regulations - will have access to protected patient information daily.
Ability to work as a self-starter.
Ability to work under pressure and deadlines.
Ability to work with multiple internal and external contracts and provide excellent customer service.
Ability to handle multiple tasks simultaneously and prioritize work needs.
Ability to operate a variety of office equipment and computer programs.
Excellent verbal, written, and interpersonal communication skills.
Outstanding problem-solving skills.
Strong team or technical leadership experience.
ENVIRONMENTAL/WORKING CONDITIONS:
Normal office environment. Will rotate between IT North - Statesville and IT South - Mooresville offices on a rotating basis. Local travel required up to 50%.
PHYSICAL/MENTAL DEMANDS:
Requires frequent sitting, standing, walking, use of hands, talking, and hearing; occasional driving, stooping, and kneeling. Rarely requires climbing. Requires frequent lifting up to 10 pounds, and occasional lifting of up to 25 pounds. Rarely requires lifting up to 50 pounds.
$52k-77k yearly est. 17d ago
Vascular Technologist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Mooresville, NC
The Vascular Technologist will perform all ordered Duplex Ultrasound scans and assists the provider in performing procedures for patients suffering from chronic venous insufficiency. The technologist will also participate in quality and safety initiatives, education, and motivating patients, and in practice building and administrative activities. Will include assisting with vascular procedures in office.
ESSENTIAL FUNCTIONS:
Perform patient evaluation and assessment prior to ultrasound examination within scope of practice
Perform ultrasound examination of patients and create a diagram demonstrating venous anatomy, physiology, and pathophysiology to assist the physician in recommending a safe, effective treatment plan
Assist the Physician in educating the patient on the treatment plan and how the treatment plan addresses the patient's specific needs
Assist the Physician or Advanced Practice Provider during Ultrasound Guided Injection treatment sessions with the appropriate directions regarding needle placement and recommendations for volume and strength of solution to be injected
Assist the Physician during endovenous thermal or endovenous adhesive ablation procedures with the appropriate directions regarding catheter placement and withdrawal, and set up for and clean up following ablation procedures
Perform all additional scans indicated by the treatment plan at the direction of the Physician to ensure the efficacy of treatment and safety of the patients
Working with the operations staff, review and update the ultrasound schedule to ensure safe patient care and to maintain the patient load at an efficient and productive level
Develop and maintain a high level of skills commensurate with the standards set by the Medical Director through continued education and interaction with other Sonographers
Maintain equipment and manage the supply inventory to ensure continued and effective operations
Clean and maintain designated ultrasound and procedure rooms following each procedure or scan and at the end of the day to ensure smooth patient flow throughout the day
Obtain and document patient photos at several intervals throughout the treatment process
When not actively engaged with a scheduled patient, assist other staff members with their duties in the spirit of teamwork in order to maintain an effective and efficient operation
Maintain flexibility with given schedule as needed
Build rapport with patients by instilling a high level of confidence in our providers' ability to fully address their medical concerns
Develop efficiencies that will allow clinic to increase patient flow and still provide the highest quality of care to patients
Requirements
EDUCATION:
Associates degree and/or two years allied health background in an AMA approved program required. Bachelor's degree in Diagnostic Medical Ultrasound preferred.
Must maintain active RVT, RVS, or RPhS and maintain BLS certification
EXPERIENCE:
Preferred two years' experience in vascular diagnostic ultrasound, also one year of experience in phlebology ultrasound is desirable.
REQUIREMENTS:
Current registration as a Registered Vascular Technologist (RVT) through American Registry for Diagnostic Medical Sonography (ARDMS), or current registration as either a Registered Vascular Specialist (RVS) or Registered Phlebology Sonographer (RPhS) through Cardiovascular Credentialing International. Must have current Basic Life Support (BLS) for the Healthcare Provider certification.
Must maintain active RVT, RVS, or RPhS and maintain BLS certification
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of health care field and medical specialty.
Knowledge of specific assisting tasks related to particular medical specialty.
Knowledge of information that must be conveyed to patients and families.
Skill in performing tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding of patient education needs by effectively sharing information with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.
Excellent communication and interpersonal skills
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated. Exposure to
communicable diseases and other conditions common.
PHYSICAL/MENTAL DEMANDS:
Variety of activities including sitting, walking, bending, reaching. Must be able to stand for 2-4 hours while making presentations. Occasionally mush push/lift/carry equipment and materials.
$63k-80k yearly est. 60d+ ago
Payroll Clerk
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Responsible for performing clerical functions related to payroll processing in compliance with payroll laws and PHC policies. Primary responsibility is payroll processing and preparing reports. Must be familiar with timekeeping, HRIS systems, pre-tax deductions and Federal and State taxes. Must have two years of payroll experience with Paylocity preferred. General ledger and Accounts Payable experience a plus!
ESSENTIAL FUNCTIONS:
Verifies new employee information has imported correctly from the Onboarding module into the company's HRIS system.
Verifies and approves payroll data including pay rate changes, banking data, timeclock data, address changes and emergency contact information.
Verifies status changes, department changes, terminations, and has knowledge to calculate PAL payout amounts.
Ensures that payroll is processed timely, accurately, and compliantly.
Prepares payroll reports after each payroll processes.
Maintains payroll operations according to company policies and procedures.
Resolves any payroll discrepancies and answers employee payroll queries.
Trains new employees on the HRIS system during new hire orientation.
Assists employees with any payroll or timekeeping questions or issues.
Maintains strict confidentiality.
Helps accounting with various assigned tasks as time permits.
Other responsibilities and duties as assigned.
EDUCATION:
High school diploma or GED.
EXPERIENCE:
2 years' experience preferred with HRIS systems, specifically Paylocity
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS:
General understanding of payroll processing, laws, and regulations.
Accurate data entry skills with high attention to detail.
Proficient in Microsoft Office including Excel, Word, and Outlook.
Excellent communication skills, both verbal and written, organized and time management skills.
Ability to work in a fast paced, highly confidential environment.
Ability to work independently and multitask in challenging situations to meet deadlines.
Effective team player.
ENVIRONMENTAL/WORKING CONDITIONS:
Office setting, well ventilated and well lighted.
PHYSICAL/MENTAL DEMANDS:
Sitting for 7-8 hours/day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens for long periods. Occasional stress related to workload.
$33k-42k yearly est. 6d ago
Phlebotomist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Mooresville, NC
ESSENTIAL FUNCTIONS:
Prepares equipment to efficiently collect blood products. Maintains adequate supplies.
Performs venipuncture, arterial and capillary punctures on patients. Identifies and labels specimens. Conducts laboratory tests on specimens. Enters data into computer.
Assists donor before, during and after donation. Instructs on urine collection procedures.
Cleans/sterilizes equipment, instruments and work area following safety, cleanliness and infection control procedures.
Inventories supplies and places orders as assigned by office.
Maintains patient confidentiality.
The job holder must demonstrate competencies applicable to the position.
Requirements
EDUCATION:
High school diploma or equivalent. Phlebotomy Certification required
EXPERIENCE:
Minimum of one year work experience, preferably in health care. Phlebotomy experience helpful.
REQUIREMENTS:
None.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of phlebotomy techniques.
Knowledge of clinical protocols and policies.
Skill in efficient and effective draws.
Skill in pleasant interactions with staff, patients and others.
Skill in preparing/maintaining records, writing reports and responding to correspondence.
Ability to respond appropriately to instructions.
ENVIRONMENTAL/WORKING CONDITIONS:
Moves among many outpatient and inpatient settings. Exposure to communicable diseases, sharp instruments, bodily fluids and cleaning chemicals.
PHYSICAL/MENTAL DEMANDS:
Must be able to walk to various settings and to bend and reach. Must be able to lift up to 50 pounds and help with patient transport and transfer. Occasional stress in dealing with priorities.
$30k-35k yearly est. 52d ago
Physician Assistant / Nurse Practitioner
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
ESSENTIAL FUNCTIONS:
Assesses patient health status including state of wellness, compliance with care plan and determines appropriate diagnostic and therapeutic procedures.
Provides acute and chronic patient care including taking histories, doing physicals, monitoring therapies, giving injections and medications, suturing wounds.
Triages patient calls and evaluates patient problems.
Responds to emergencies including use of CPR.
Documents patient information and care provided in patient record and maintains department statistics. Uses computer to access/enter needed data.
Educates patients and families as appropriate. Provides continuity of care.
Consults with other staff as necessary.
Maintains patient confidentiality.
Requirements
EDUCATION:
BA/BS, MS preferred. Graduate of AMA accredited physician assistant program or approved nurse practitioner program.
EXPERIENCE:
Minimum of one-year experience as physician assistant, preferably in clinic setting.
Or minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner experience
REQUIREMENTS:
Maintain valid PA license for the state of North Carolina, certified by National Commission on Certification of Physician Assistants. CPR certification as required.
Or maintains valid RN license for state of North Carolina.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of acute and chronic care protocols, administration of medications, delivering physical care following treatment plan.
Knowledge of how to assess patient health and measure/record physiologic and growth indices.
Knowledge of health promotion principles and techniques and patient learning measurements.
Skill in gathering and analyzing physiological, socioeconomic and emotional patient data.
Skill in accurately evaluating patient problems in person or via phone and providing appropriate advice, intervention or referral.
Skill in evaluating and revising care plan based on patient changes.
Ability to make responsible decision within the scope of a dependent medical practitioner.
Ability to develop health education programs and materials.
Ability to work collaboratively with all members of health care team.
ENVIRONMENTAL/WORKING CONDITIONS:
Medical office and exam room settings. Frequent exposure to communicable diseases and other conditions common to clinic. Frequent contact with variety of people.
PHYSICAL/MENTAL DEMANDS:
Standing, sitting, walking, bending, stooping, twisting. Requires ability to help transfer patient. Occasional stress from dealing with multiple tasks and tense patients. Requires full range of motion, manual dexterity, and eye-hand coordination.
$81k-142k yearly est. 60d+ ago
Patient Experience Liaison
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Charlotte, NC
A dynamic professional responsible for providing excellence in patient services at all levels. This position requires commitment to patient satisfaction in our mission of helping patients finding their best self. This position thrives in understanding the importance of the patient's experiences and education as valuable tools in their decision of trusting us in their care. We are looking for a team player with insights on branding and a balanced approach to a service and sales strategy that can support the growth of our Center.
ESSENTIAL FUNCTIONS:
This position interacts and communicates with patients from their initial practice encounter through the continuum of care experience.
Maximize patient access and scheduling while safeguarding the efficiency of physicians and provider's time.
Optimize best strategies to handle increase demand in patient lead management through various reporting tools, online requests, as well as incoming calls for new and existing patients requesting appointments.
The position also works with Front End staff for capturing and verifying patient demographic and insurance data, as well as determining the patient's responsibilities before the patient pre-visit and posting and applying co-payments, cash payments, and credit card payments.
Manage patient flow, creating and sustaining a positive patient experience.
Present a professional, polished, and positive image to patients, visitors, and staff.
Greet patients and provides/collects initial documentation forms to complete.
Escort and introduce new patients to the Medical Director/Provider.
Communicate relevant patient information to the Medical Director and Providers as necessary, e.g., patient concerns, expectations, etc.
Create, present, and review detailed, accurate treatment plan quotes with patients.
Educate patients on practice special promotions and program rewards.
Answer questions that patients may have regarding procedures, pre-and post-treatment instructions, and any other question concerning their visit.
Serve as a primary point-of-contact for all cosmetic inquiries.
Work in collaboration with practice's marketing consultants to maximized conversion rate.
Review reports daily for converted and unconverted leads to ensure alignment with practice scheduling operational practice.
Continuously monitor the schedule and open access to other patients.
Responsible for follow-up of all appointments, no-shows, cancelations, and non-converted consultations. Implement recall strategies with management and together determine further actions.
Complete follow-up correspondence with cosmetic patients, as appropriate
Requirements
EDUCATION:
College-level coursework; Bachelor's degree preferred
EXPERIENCE:
Minimum of three to five years of aesthetics experience, with one year of experience in a cosmetic dermatology setting preferred (plastic surgery experience will be considered).
REQUIREMENTS:
Ability to communicate instructions clearly.
Ability to collaborate with all levels of front end and back end to meet scheduling needs.
Ability to analyze data reports and make recommendations for improvement.
Ability to competently use Microsoft Office, including Word and Excel.
Ability to effectively deal with phone calls, in-office patients, staff, and others pleasantly.
Practice telephone etiquette.
Ability to establish/maintain cooperative working relationships with staff and providers.
Ability to competently use Microsoft Office, including Word and Excel, and PM practice software.
Ability to prioritize.
Require proficiency in general office automation including operation of fax machines, copy machines, adding machines, postage machines, and multi-line phone systems.
Require a good understanding of the current OSHA, and HIPAA regulations.
Require a high degree of organization, accountability, and transparency of work.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of medical practice protocols related to billing and scheduling appointments.
Knowledge of PM scheduling systems.
Knowledge of the patient's financial clearance process.
Knowledge of dermatology terminology and cosmetic procedures for interpreting clinical staff instructions.
Knowledge of confidentiality requirements related to patient information.
Knowledge of customer service principles and techniques.
Skills in sales
Skill in communicating effectively with physicians/providers about scheduling preferences.
Skill in adapting a well-spoken communication style to interact with a variety of personality and cultural backgrounds.
Skill in maintaining a master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns, leads management and conversion rates.
ENVIRONMENTAL/WORKING CONDITIONS:
Normal office environment.
PHYSICAL/MENTAL DEMANDS:
Variety of activities including sitting, walking, bending, reaching. Must be able to stand for 2-4 hours while making presentations. Occasionally mush push/lift/carry equipment and materials.
$30k-34k yearly est. 60d+ ago
Nurse Practitioner
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
ESSENTIAL FUNCTIONS:
Performs a complete physical exam, obtains complete medical history and records findings. Orders appropriate laboratory and diagnostic procedures. Interprets and integrates data to determine preliminary diagnosis and therapeutic plan.
Administers medications and injections in compliance with state law and clinic guidelines. May suture minor lacerations.
Instructs patient/family regarding medications and treatments. Educates patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
Collaborates with physicians in managing acute and long-term medical needs of patients. Provides monitoring and continuity of care between physician visits. Maintains and reviews patient's records, charts and other pertinent information. Posts tests and examinations results. Triages patient telephone calls and provides consultation. All clinical staff are responsible for picking up patient calls and call backs.
Maintains strictest patient confidentiality
Requirements
EDUCATION:
BSN, MSN preferred. Successful completion of an approved nurse practitioner program
EXPERIENCE:
Minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner experience.
REQUIREMENTS:
Maintains valid RN license for state of North Carolina.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of professional nursing theory, practices and regulations to give and evaluate patient care.
Knowledge of how to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care.
Skill in taking medical histories to assess medical condition and interpret findings.
Ability to maintain quality control standards.
Ability to react calmly and effectively in emergencies.
Ability to interpret, adapt and apply guidelines and procedures.
Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public.
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.
PHYSICAL/MENTAL DEMANDS:
Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires working under stress in emergencies and irregular hours.
$91k-123k yearly est. 60d+ ago
Breast Sonographer
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
This will be a Full-time position working Monday-Thursday for both Statesville and Mooresville locations.
Medical Sonographer functions as a healthcare professional providing clinically relevant information to assist the supervising physician with the diagnosis and treatment by acquiring ultrasound imaging. Works closely with the radiologist and assisting with interventional procedures, presenting images and data for interpretation. Accepts additional assignments and tasks as department needs evolve. Sonographer performance is consistent with their education and training, and in accordance with professional standards in accordance with the American College of Radiology (ACR) and the facility policies and procedures.
ESSENTIAL FUNCTIONS:
Prepare exam room and ultrasound equipment to conduct examinations in accordance with infectious disease, patient safety, protocols, policies and procedures.
Adept at explaining the ultrasound process and helping patient to relax.
Ensure examination order is complete, contains relevant clinical information and meets standard of “medical necessity”.
Evaluate any contraindications, patient prep, and the patient's inability or unwillingness to tolerate the examination.
Use proper patient positioning, devices, equipment adjustments, and correct scanning techniques for patient comfort and safety.
Practice ergonomically correct scanning positioning to prevent injury to the sonographer.
Review patient medical records and supporting clinical information.
Obtain patient clinical information and perform correct examination ordered by the supervising physician in accordance with professional and facility protocols.
Apply independent, professional, ethical judgment in acquiring accurate examination, incidental findings of appropriate anatomical, pathological, and clinical images per written protocols by the interpreting physician.
Review the examination, integrate images, prepare preliminary reports/worksheets for use by the interpreting physician.
Report any identified limitations during the examination to the interpreting physician
As necessary, acquire additional ultrasound images needed for optimum diagnostic results for the interpreting physician.
Ensure that examination report results meet the provided facility standard for quality assurance.
Disinfects ultrasound equipment and transducers between each patient in accordance to Infectious Control Standards and equipment manufactured recommendations.
Maintain cleaned work area, instruments, patient rooms and disinfect as outlined in the Infectious Control Manual.
Assist with training of new staff sonographers.
Restocks ultrasound room supplies daily.
Maintain daily required quality control test.
Maintain monthly required expiration dates for medical supplies.
Maintain patient privacy policy in accordance with HIPPA and facility policies.
Report any findings that may impact patient safety or patient care to the Manager.
Demonstrate proficiency with computer skills, software programs, and picture archiving and communication (PAC), systems used for documentation, report generation, MD Charge, scheduling patients or other departmental needs.
Assist with the daily operation of the ultrasound department or facility site
Reports end of day exam totals to Manager and Director.
Develop and maintain collaborative working relationships with co-works, director, physicians and other members of the healthcare team.
Requirements
EDUCATION:
High School diploma or GED, Completion of a certified Ultrasound program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
EXPERIENCE: Minimum of one year or more experience and/or training in sonography.
REQUIREMENTS:
ARDMS registered or registry eligible; CPR certificate maintained, BLS certificate maintained.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of ultrasound, protocols, policies and procedures
Knowledge of operating PC and accessing applicable programs
Skills in production of ultrasound and exams meeting physician expectations.
Ability to effectively care for patients and families across all points of the adult/adolescent continuum, including physiological care, psychosocial care, education, safety and appropriate criteria.
Ability to multitask in a fast-passed clinical environment, engage patient, peers and manager in a dedicated, supporting, respectful and effective manner, maintain cooperative relationships with interdepartmental personnel.
Has the ability to adapt to change.
ENVIRONMENTAL/WORKING CONDITIONS:
Exposure to communicable diseases, blood and bodily fluids, ionizing radiation and other conditions common to radiology settings. No weekends, no nights, no call and no holidays in an outpatient setting
PHYSICAL/MENTAL DEMANDS:
Combination of walking, bending, reaching, lifting transferring activities. Must be able to use correct body mechanics to assist patients appropriately. Occasional stress from multiple requests.
$62k-76k yearly est. 23d ago
Scheduler for Imaging Services
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Well-versed individual, with the ability to liaison between patients, physician offices, and imaging modality offices. Will conduct skillful use of systems, communication, research, assessment and resolution. Responsible for scheduling patient imaging studies, relaying prep information, obtaining pre-authorizations and pre-certifications if required by insurance payer. Proficient in keeping a calm and collective attitude throughout. The Business Services Scheduler will retain and provide essential information to resolve any inaccuracies generated in Piedmont HealthCare patient accounts. Overall, committed to the Mission and Vision of Piedmont HealthCare.
ESSENTIAL FUNCTIONS:
Schedule imaging studies as assigned by office via work queue list. Inform referring office and patient of prep requirements as needed.
Provide clear and concise instruction and direction to patient regarding imaging study requirements.
Provide excellent customer service to patients and physician offices.
Thorough understanding and compliance with federal and state billing regulations including protected health information.
Communicate with satellite offices to research and configure activity in patient accounts, such as visits, coding, billing, etc.
Willingly assist with all customer service related functions to grow business and create positive patient relations.
EDUCATION:
Required: High School Diploma
Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field.
EXPERIENCE:
Minimum 2-year experience in an Imaging Department, Hospital or Physician Office. Experience with Reception, Scheduler, MOA, CMA or RT that is no longer interested in patient facing clinical duties with clear understanding of medical terminology. Professional communicator.
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS:
High regard to the Mission and Vision of all Piedmont HealthCare practices, methods and values along with all organizational policies, procedures and systems
Strong knowledge of the Piedmont HealthCare Compliance Plan including HIPAA regulations and OSHA guidelines/standards
General knowledge of insurance filing, reimbursement, and coding (CPT/ICD 10 specifically)
Understand medical terminology and have the ability to read a medical record
Experienced in using Microsoft Office 365 tools (Word, Excel, Outlook).
Excellent PC operating skills (keyboard, mouse) with the ability to multi-task using multiple software applications
Ability to navigate dual monitor work station
Competent in managing accounts receivable efficiently
Proactive in planning, organizing, and strategizing
Excellent communication and writing skills
Self-reliant in taking initiative and exercising independent judgment
Enthusiastic in working effectively with staff, patients and physicians
Ability to adapt and deal courteously with internal and external customers in a fast-paced environment
Ability to make good judgments in demanding situations
Ability to react to frequent changes in duties and volume of work
Ability to listen empathetically
Ability to logically and accurately organize details
Ability to manage multiple tasks with ease and efficiency
Self-starter with a willingness to try new ideas
Ability to work independently and be result oriented
Positive, can-do attitude coupled with a sense of urgency
Effective interpersonal skills, including the ability to promote teamwork
Strong problem-solving skills
Broad knowledge of health care business office practices and principles
Basic math skills and knowledge of general accounting principles
Maintain confidentiality of sensitive information
Knowledge of Business Services policies and procedures
Knowledge of local, state and federal healthcare regulations
Fast learner, comfortable with communicating clinical information from the medical record to insurance companies to obtain authorization for imaging procedures.
Positive personality, Team Player for a busy department. Exceptional Customer Service skills.
Must be a master at multi-tasking, a quick learner with outstanding computer skills, excellent communicator both written and verbal.
ENVIRONMENTAL/WORKING CONDITIONS:
Normal office environment with evening or weekend work upon request.
PHYSICAL/MENTAL DEMANDS:
Requires the ability to lift up to 10 pounds and occasionally lifting and/or carrying articles such as coding books, reams of paper, etc. Requires prolonged sitting, some bending, stooping and stretching. Requires eye/hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, speaking voice, and eyesight to prepare and communicate claims, letters, and reports. Requires the ability to discuss sensitive matters with patients, staff members and physicians. The position requires the ability to maintain composure when dealing with difficult people and situations.
$31k-37k yearly est. 50d ago
Registered Nurse
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Requirements
EDUCATION:
RN degree, BSN preferred.
EXPERIENCE:
Minimum of one-year professional nursing experience, clinic experience preferred.
REQUIREMENTS:
Maintain valid RN license for the state of North Carolina.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care.
Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care.
Skill in identifying problems and recommending solutions.
Skill in preparing/maintaining records, writing reports and responding to correspondence.
Ability to maintain quality control standards.
Ability to react calmly and effectively in emergency situations.
Ability to communicate clearly.
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of office and exam settings. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.
PHYSICAL/MENTAL DEMANDS:
Varied activities including standing, walking, reaching, bending, lifting. Requires full range of body motion including handling and lifting patients. Manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires working under stressful conditions or working irregular hours.
$27k-71k yearly est. 60d+ ago
X-Ray Technologist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
This will be a Full-Time, weekend position.
Responsible for taking x-ray exams and related duties, confirms patient identity by verbal communication and validating proof of identity, and demonstrates correct and adequate positioning skills.
Requirements
ESSENTIAL FUNCTIONS:
Prepares patients for radiologic procedures. Takes x-rays following established procedures for patient care and safety.
Uses a variety of radiation protection and shielding materials.
Ensures equipment is in working order. Reports equipment malfunctions to supervisor.
Logs radiologic procedures completed. Processes related paperwork using computer equipment as directed.
Maintains examination rooms. Stocks necessary medical and radiologic supplies.
Maintains appropriate records as required by departmental standard.
Consults with radiologist and other physicians as necessary. The job holder must demonstrate current competencies for job position.
EDUCATION:
Graduate of accredited x-ray technician program.
EXPERIENCE:
Minimum of one-year customer service experience, preferably in health care setting.
REQUIREMENTS:
CPR certification as required. American Registry of Radiologic Technologist registration preferred.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of x-ray procedures and protocols.
Knowledge of anatomy and physiology necessary to perform x-ray testing including body mechanics and patient movement.
Knowledge of radiology equipment including safety hazards common to radiology.
Skill in positioning patients properly.
Skill in identifying equipment problems and correcting or notifying supervisor.
Ability to apply written instructions and standardized work practices.
Ability to communicate clearly.
Ability to establish and maintain effective relationships with staff, patients and families.
ENVIRONMENTAL/WORKING CONDITIONS:
Exam and treatment rooms. Exposure to radiation, communicable diseases and other conditions common to radiology setting.
PHYSICAL/MENTAL DEMANDS:
Standing for long periods of time, walking, stooping, and bending. Requires ability to move equipment and transfer patients. Occasional stress in working with tense patients.
$43k-57k yearly est. 60d+ ago
Business Services Representative
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
Job DescriptionDescription:
Well-versed individual, with the ability to liaison between patients, insurance companies and all of Piedmont HealthCare personnel. Will conduct skillful use of systems, communication, research, assessment and resolution. Professionally perform tasks related to accuracy in health insurance billing and collections of all transactional areas in Piedmont HealthCare patient accounts. Proficient in keeping a calm and collective attitude throughout. The Business Services Representative will retain and provide essential information to resolve any inaccuracies generated in Piedmont HealthCare patient accounts. Overall, committed to the Mission and Vision of Piedmont HealthCare.
ESSENTIAL FUNCTIONS:
Promptly take all incoming customer service calls regarding patient accounts, insurance coverage, statements, and answer any additional questions patients may have relating to complex insurance coverage and billing questions. In addition, communicate with different insurance companies to gather distinctive information about coverage, eligibility, prior authorizations, co-pay levels, deductibles, etc.
Prepare and process insurance claims timely and accurately to commercial, government, and contracted payers.
Works claim edits and denials within billing software applications timely and accurately, ensuring correct filing of insurance claims.
Thorough in posting charges, payments and adjustments comprised from services rendered per Piedmont HealthCare contracts.
Confidently make outgoing calls to patients regarding outstanding balances, both current and collection amounts. In turn, encourage patients to either make a payment or set up a payment plan to avoid being sent to a collection agency.
Assertive in assisting and formulating a consistent payment plan that is healthy for each patient's budget.
Thorough understanding and compliance with federal and state billing regulations including protected health information.
Communicate with satellite offices to research and configure activity in patient accounts, such as visits, coding, billing, etc.
Willingly assist with all customer service related functions to grow business and create positive patient relations.
Requirements:
EDUCATION:
Required: High School Diploma
Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field.
EXPERIENCE:
Minimum 2 years related experience. Physician Office, hospital or health Insurance Claims Processing. Proficient working knowledge of CPT & ICD 10 and other terms as related to claim reimbursements. Responsible for Insurance claim follow up and obtaining timely reimbursement.
SPECIAL SKILLS:
Fast learner, comfortable with communicating clinical information from the medical record to insurance companies for claim follow up and reimbursement. Positive personality, Team Player for a busy department. Exceptional Customer Service Skills, Must be a master at multi-tasking, a quick learner with outstanding computer skills, excellent communicator both written and verbal. Minimum of 2 years related experience.
KNOWLEDGE AND SKILL REQUIREMENTS:
High regard to the Mission and Vision of all Piedmont HealthCare practices, methods and values along with all organizational policies, procedures and systems
Strong knowledge of the Piedmont HealthCare Compliance Plan including HIPAA regulations and OSHA guidelines/standards
General knowledge of insurance filing, reimbursement, and coding (CPT/ICD 10 specifically)
Understand medical terminology and have the ability to read a medical record
Experienced in using Microsoft Office 365 tools (Word, Excel, Outlook).
Excellent PC operating skills (keyboard, mouse) with the ability to multi-task using multiple software applications
Ability to navigate dual monitor work station
Competent in managing accounts receivable efficiently
Proactive in planning, organizing, and strategizing
Excellent communication and writing skills
Self-reliant in taking initiative and exercising independent judgment
Enthusiastic in working effectively with staff, patients and physicians
Ability to adapt and deal courteously with internal and external customers in a fast-paced environment
Ability to make good judgments in demanding situations
Ability to react to frequent changes in duties and volume of work
Ability to listen empathetically
Ability to logically and accurately organize details
Ability to manage multiple tasks with ease and efficiency
Self-starter with a willingness to try new ideas
Ability to work independently and be result oriented
Positive, can-do attitude coupled with a sense of urgency
Effective interpersonal skills, including the ability to promote teamwork
Strong problem-solving skills
Broad knowledge of health care business office practices and principles
Basic math skills and knowledge of general accounting principles
Maintain confidentiality of sensitive information
Knowledge of Business Services policies and procedures
Knowledge of local, state and federal healthcare regulations
ENVIRONMENTAL/WORKING CONDITIONS:
Normal office environment with evening or weekend work upon request.
PHYSICAL/MENTAL DEMANDS:
Requires the ability to lift up to 10 pounds and occasionally lifting and/or carrying articles such as coding books, reams of paper, etc.
Requires prolonged sitting, some bending, stooping and stretching. Requires eye/hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing, speaking voice, and eyesight to prepare and communicate claims, letters, and reports.
Requires the ability to discuss sensitive matters with patients, staff members and physicians. The position requires the ability to maintain composure when dealing with difficult people and situations.
$30k-34k yearly est. 22d ago
Certified Medical Assistant (CMA/RMA/CCMA/NCMA)
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
This will be a Full-time position. Office hours are Monday-Thursday, 7:15 am - 4:30 pm and Friday, 7:15 am - 1 pm.
If your application is selected, one of our hiring managers will reach out to you for an interview.
Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. May be assigned to specific medical specialty (e.g., cardiology) to help with patient care related to that specialty.
ESSENTIAL FUNCTIONS:
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; injections; charting (to include patient vital signs and weight); relaying instructions to patients/families and pharmacies; answering calls and providing pertinent information. Phlebotomy as assigned by the office.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing documents and ensuring information is completed and filed appropriately.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Maintains OSHA/HIPPA Compliance as assigned to include: updating manuals; first responder for employees with exposures/incidents.
Other responsibilities or duties as assigned.
Requirements
EDUCATION:
High school diploma, some college preferred. Completed accredited MOA program, including externship.
EXPERIENCE:
Minimum of one-year work experience in public contact job, preferably service related. Experience in health care or a practice setting.
REQUIREMENTS:
Maintain Certified Medical Assistant status thru American Association of Medical Assistants, certification as Registered Medical Assistant with American Medical Technologists, CCMA through National HealthCareer Association, NCMA through National Center for Competency Testing or CDT through Association of Certified Dermatology Techs. Maintain CPR certification.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of health care field and medical specialty.
Knowledge of specific assisting tasks related to particular medical specialty.
Knowledge of information that must be conveyed to patients and families.
Skill in performing tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding of patient education needs by effectively sharing information with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated. Exposure to communicable diseases and other conditions common to clinic setting.
PHYSICAL/MENTAL DEMANDS:
Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds.
$31k-36k yearly est. 44d ago
Computerized Tomography (CT) Technologist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Statesville, NC
offers a flexible schedule with no nights, no weekends, and no holidays.
ESSENTIAL FUNCTIONS:
Performs CT scans as ordered and according to established protocols. Any deviation from protocol must be discussed with the Radiologist. Attention to anatomy per ACR criteria.
Screen patients for medical history and any contraindications for IV contrast materials. Obtain consent from patient for IV contrast.
Initiation of an IV site for injections of contrast materials. Administer Contrast and observe for possible reactions and respond accordingly.
Sets correct selection of techniques for desired exposure of each examination.
Properly positions patients for examination.
Review scans for obvious pathology and with Radiologist prior to patient discharge. Exceptions to rule are non-contrasted procedures completed while the radiologist is not present.
Explains to patient and family members each examination to be performed and professionally answers any question they may have. Provides the patient with comfort, privacy, and instructions to assure a high quality result.
Generates a work atmosphere that maintains a positive attitude towards teamwork.
Responsible for specific quality assurance and control duties in the assigned area.
Completes charges for examinations.
Calls other radiology departments for x-rays needed as necessary. Communicates with referring offices as appropriate, i.e., calling in reports, obtaining patient history, patient preps, requesting previous films, etc.
Follows all safety rules for radiation protection and observes universal precautions, e.g., using proper protective equipment and supplies.
Assist other personnel in other modalities as needed.
Maintains continuing education credits of at least 12/year with 24 in 2 years. At least half of these must concentrate in CT/CPR.
Maintains personal appearance in a professional manner according to policy.
Maintains strictest confidentiality of patient and personal information.
Maintains a work area that is clean, orderly, and stocked with necessary supplies.
Provides input for equipment and supply purchases. Communicates equipment malfunctions as appropriate.
Assemble oral contrast package for distribution to patients. Educate patients on usage requirements as appropriate to include Pediatrics.
Consult with patients with regards to pre-medication usage.
Personal Accountability…As employees, we are expected to accept total accountability for our conduct and work. Given a clear understanding of our goals, we direct our work habits towards attaining these goals. We are concerned not only with achieving these goals, but with the success of all individuals on our team. We recognize the need for regular attendance. Timeliness is expected in both our work schedules and in the completion of required tasks.
Commitment to Quality…At all times, we should conduct ourselves in a courteous and professional manner. Respect for all guests, patients, and coworkers is expected. We will promote a positive working environment and serve as examples of appropriate behavior in all interactions. We will understand and contribute to the overall goals of the department and strive to improve ourselves and the organization. Our commitment to quality is apparent in the caliber of our work and in our interactions with our customers.
Will be working with the 128 Fujji Scanner
Requirements
EDUCATION:
High school graduate or equivalent. Formal radiographic technology training in an AMA approved school. (Associate Degree/Certificate) Certification in CT within 1 year of employment.
EXPERIENCE:
At least one to three years experience.
REQUIREMENTS:
Registered by the American Registry of Radiological Technologists. (ARRT) R.T., (R) (CT).
KNOWLEDGE AND SKILL REQUIREMENTS:
A stable record of previous employment, good health, pleasant disposition and professional attitude and the ability to get along with people.
Maintains BCLS certification.
Knowledge of safety requirements to recognize and correct hazardous conditions.
Skill in anticipating and reacting to emergency situations.
Not required, but encourage membership of professional societies such as ASRT or NCASRT.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
ENVIRONMENTAL/WORKING CONDITIONS:
Work is performed in a busy office environment. Frequent contact with employees and patients.
No weekends, no nights, no call and no holidays in an outpatient setting.
PHYSICAL/MENTAL DEMANDS:
The employees must occasionally lift and or move up to 10 pounds. While performing the duties of the job the employee is regularly required to sit, stand, and reach with hands and arms. The employee is frequently required to use hands to handle, and feel equipment
$50k-66k yearly est. 42d ago
Phlebotomist
Piedmont Healthcare Pa 4.1
Piedmont Healthcare Pa job in Troutman, NC
Requirements
EDUCATION:
High school diploma or equivalent. Phlebotomy Certification required
EXPERIENCE:
Minimum of one year work experience, preferably in health care. Phlebotomy experience helpful.
REQUIREMENTS:
None.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of phlebotomy techniques.
Knowledge of clinical protocols and policies.
Skill in efficient and effective draws.
Skill in pleasant interactions with staff, patients and others.
Skill in preparing/maintaining records, writing reports and responding to correspondence.
Ability to respond appropriately to instructions.
ENVIRONMENTAL/WORKING CONDITIONS:
Moves among many outpatient and inpatient settings. Exposure to communicable diseases, sharp instruments, bodily fluids and cleaning chemicals.
PHYSICAL/MENTAL DEMANDS:
Must be able to walk to various settings and to bend and reach. Must be able to lift up to 50 pounds and help with patient transport and transfer. Occasional stress in dealing with priorities.