Patient Coordinator jobs at Piedmont Healthcare

Responsibilities RESPONSIBLE FOR: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications MINIMUM EDUCATION REQUIRED: High School diploma or equivalent preferred. MINIMUM EXPERIENCE REQUIRED: None. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Six months previous food service experience in a hospital setting preferred. Business Unit : Company Name Piedmont Atlanta Hospital

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations. Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine. Exceeds all consumer requests and alerts management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information in accordance with organization standards. Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. Reaches out to patients to schedule an appointment as defined. Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails. Informs patients of any issues with securing the financial account for their encounter. Completes out-of-pocket estimations as requested by patients. Provides training and education as needed. Manages work schedule efficiently, completing tasks and assignments on time. Completes other duties assigned by manager. Cross-training between various departments will take place to ensure coverage. Participates in Quality Assurance reviews to ensure integrity of patient data information. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Utilizes department and hospital policies and procedures to complete assigned tasks. Adheres to all department policies and compliance requirements. Avoids putting patient in financial or safety risk. Other duties as assigned. Communication and Collaboration: Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations. Collects authorization numbers in appropriate systems as applicable. Provides professional and constructive environment for communication across units/departments and resolves operational issues. May attend intra/interdepartmental meetings which involve walking within NM Campus. Communicates customer satisfaction issues to appropriate individuals. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care. Accommodates all levels of communication ability. Technology: Utilizes multiple online order retrieval systems to verify or print the patients order. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary. Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic. Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position. Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable. Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct. Efficiency, Process Improvement, and Business Growth: Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records. Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system. Understands departmental and individual quality metrics. Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions. Evaluates procedures and suggests improvements to enhance customer service and operational efficiency. Participates in departmental quality improvement activities. Provides ideas and suggestions for process improvements within the department. Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. Adjusts processes as needed to meet standards. Uses organizational and unit/department resources efficiently. Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. Understands that schedule may change to reflect shifting business needs. Evolves and learns as healthcare policies change. EOE including Disabled and Veterans. Qualifications Required: High School diploma or equivalent. 2-3 years customer service or medical office experience. Excellent interpersonal, verbal, and written communication skills. Proficiency in computer data-entry/typing. Excellent verbal and written communication skills. Ability to read, write, and communicate effectively in English. Basic Computer Skills. Ability to type 40 wpm. Ability to multi-task. Customer service oriented. Excellent organizational, time management, analytical, and problem solving skills. Preferred: Additional education. Additional language skills. Healthcare finance and/or healthcare insurance experience. Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient's needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals. Minimum Qualifications High school diploma or associates degree required. Minimum 3 years of healthcare front office experience. Current BLS certification required. Pediatric or family practice experience preferred. EMR/EPIC experience preferred. Working experience with insurance processes required. Proficient in Microsoft Office Suite with emphasis on accurate data entry skills. Demonstrated excellent customer service skills. Effective oral and written communication skills required. Ability to prioritize and handle multiple tasks concurrently. Proven attention to detail, organizational skills and follow-through discipline. Essential Duties and Responsibilities Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors. Answer incoming calls and respond appropriately to requests, directions and other inquires. Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system. Facilitate the registration of patient information including verifying insurance eligibility and other payors. Confirm insurance coverage and obtains authorizations for managed care patients if applicable. Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments. Collect all applicable payments from patients at time of service. Accurately maintain and balance daily receipts with payments collected. Maintain and print “Department Appointment Report.” Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names. Schedule patient appointments when appropriate. Assist co-workers in completion of duties when time allows; share information with co-workers. Travel to other assigned clinic locations as needed for coverage. Maintain Emergency Equipment Check for clinic location when assigned. Assist as or perform the duties of the Medical Assistant as needed, if applicable. Perform other duties and projects as assigned. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category. As a part of the recruiting and new hire process with Children's Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient's needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals. Minimum Qualifications High school diploma or associates degree required. Minimum 3 years of healthcare front office experience. Current BLS certification required. Pediatric or family practice experience preferred. EMR/EPIC experience preferred. Working experience with insurance processes required. Proficient in Microsoft Office Suite with emphasis on accurate data entry skills. Demonstrated excellent customer service skills. Effective oral and written communication skills required. Ability to prioritize and handle multiple tasks concurrently. Proven attention to detail, organizational skills and follow-through discipline. Essential Duties and Responsibilities Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors. Answer incoming calls and respond appropriately to requests, directions and other inquires. Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system. Facilitate the registration of patient information including verifying insurance eligibility and other payors. Confirm insurance coverage and obtains authorizations for managed care patients if applicable. Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments. Collect all applicable payments from patients at time of service. Accurately maintain and balance daily receipts with payments collected. Maintain and print “Department Appointment Report.” Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names. Schedule patient appointments when appropriate. Assist co-workers in completion of duties when time allows; share information with co-workers. Travel to other assigned clinic locations as needed for coverage. Maintain Emergency Equipment Check for clinic location when assigned. Assist as or perform the duties of the Medical Assistant as needed, if applicable. Perform other duties and projects as assigned. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category. As a part of the recruiting and new hire process with Children's Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Wellstar Douglas in Douglasville, Georgia is seeking a FT Patient Outreach Services Specialist. The Patient Outreach Services Specialist is under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Core Responsibilities and Essential Functions: Perform Patient Registrations - Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. - Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patients insurance - Verify all expected date - Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). - Verify that insurance is current, correct and verified in the registration system - Scan all patient information in the Epic system (ID, insurance card, manual lab orders) - Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy - Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) - Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs - Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) - Print ABN (if required), present to patient provide verbal explanation and obtain signature - Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Customer Service Support - Assisting Physicians/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) - Notifying physicians, or designee, immediately of critical lab results as requested - If necessary, reprint any laboratory reports - Assisting physician with any research and issue resolution - Assisting physician office staff and patients in resolving all laboratory billing issues - Making all follow-up phone calls to patients if re-collection of specimens is necessary - Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels - Serves as liaison between the office manager and supervisors on location concerns/issues - Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope - Fax lab results to Physicians as requested - Maintain organized records and documents on site for three (3) months Regulatory Agency Quality Assurance Requirements - Perform all daily QA checks on equipment - Perform quarterly safety inspections and prepare report of findings for tracking - Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer - Complete monthly workload tallies - Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, employee physical examination) - Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals - Attendance at all mandatory staff meetings Phlebotomy / Specimen Collection/Specimen Processing - Properly identify the patient by following the WellStar Patient Care Safety policies - Properly perform venipunctures procedures on patients of all ages - Follow Laboratory policies regarding hard stick situations - Properly process all specimens according to established specimen requirements - Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, Fed Ex couriers - Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) - Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories - Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp - Use proper hand hygiene in accordance to patient safety goals Required Minimum Education: • High School Diploma Required or • *GED General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. • Basic Life Support (BLS) through American Heart Association (AHA) Required Additional License(s) and Certification(s): n/a Required Minimum Experience: • Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred and • Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred and • Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: • Requires excellent Customer Service skills • Excellent verbal and written communication skills • Requires efficient and accurate computer skills • Must be able to work and maintain professional demeanor under stressful conditions • Requires efficient multi-tasking and organizational skills • Must be able to gracefully maintain composure in difficult situations Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Patient Outreach Services Specialist-Family Medicine Alpharetta Shift: FT Day Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Core Responsibilities and Essential Functions: Perform Patient Registrations * Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. * Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patients insurance * Verify all expected date * Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). * Verify that insurance is current, correct and verified in the registration system * Scan all patient information in the Epic system (ID, insurance card, manual lab orders) * Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy * Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) * Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs * Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) * Print ABN (if required), present to patient provide verbal explanation and obtain signature * Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Phlebotomy / Specimen Collection/Specimen Processing * Properly identify the patient by following the WellStar Patient Care Safety policies * Properly perform venipunctures procedures on patients of all ages * Follow Laboratory policies regarding hard stick situations * Properly process all specimens according to established specimen requirements * Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, & Fed Ex couriers * Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) * Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories * Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp * Use proper hand hygiene in accordance to patient safety goals Customer Service Support * Assisting Physicians/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) * Notifying physicians, or designee, immediately of critical lab results as requested * If necessary, reprint any laboratory reports * Assisting physician with any research and issue resolution * Assisting physician office staff and patients in resolving all laboratory billing issues * Making all follow-up phone calls to patients if re-collection of specimens is necessary * Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels * Serves as liaison between the office manager and supervisors on location concerns/issues * Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope * Fax lab results to Physicians as requested * Maintain organized records and documents on site for three (3) months Regulatory Agencys Quality Assurance Requirements * Perform all daily QA checks on equipment * Perform quarterly safety inspections and prepare report of findings for tracking * Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer * Complete monthly workload tallies * Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, & employee physical examination) * Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals * Attendance at all mandatory staff meetings Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General or GED General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. BLS - Basic Life Support or ARC-BLS - American Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Required Minimum Experience: Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: Requires excellent Customer Service skills excellent verbal and written communication skills requires efficient and accurate computer skills must be able to work and maintain professional demeanor under stressful conditions requires efficient multi-tasking and organizational skills must be able to gracefully maintain composure in difficult situations Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

$1,000 Sign On Bonus To perform daily cleaning and supplying of patient rooms, nursing stations, lounges, lavatories, bathrooms, offices, and any other areas assigned by the standard procedures of Environmental Services. Assists patients, family members, and guests in the facility any way within our means to assure customer satisfaction. Work as a team with our department and other departments to complete assignments and assist as necessary. May be asked to establish procedures under general supervision. Education Ability to read and write Qualifications * Must be able to read and write to be able to follow directives; grammar school or above. * Must, after brief training, be able to demonstrate correct use of chemicals, supplies, and tools assigned. * One week to three months on-the-job training. * Previous experience in a medical facility is desirable, but not required. Area of Responsibilities * Daily cleaning of assigned areas, dusting, mopping, vacuuming, wiping, etc. * Job requires contact with others teamwork and ability to obtain cooperation. * Perform any additional assigned tasks in a timely manner. * Plan and prioritize work schedule daily. * Take an active role in customer satisfaction. * Assist in any emergency spill observed or upon request. * Maintain assigned equipment and set-up area for cleanliness and safety. * Observe and report any deficiencies of equipment, furniture, and fixtures. * Participate in any non-medical emergency codes that may be called within the hospital. * Unloads and distributes linen as needed. * Work isn't subject to direct verification errors can include lost or wasted materials damage and neglect to equipment delay in work. Compliance Statement Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline. Education Ability to read and write Experience No prior work experience required Licenses & Certifications * NONE REQUIRED Supervision * Employee must be able to work independently, with minimal direct supervision. Qualifications * Must be able to read and write to be able to follow directives; grammar school or above. * Must, after brief training, be able to demonstrate correct use of chemicals, supplies, and tools assigned. * One week to three months on-the-job training. * Previous experience in a medical facility is desirable, but not required. Definitions * To perform daily cleaning and supplying of patient rooms, nursing stations, lounges, lavatories, bathrooms, offices and any other areas assigned in accordance with the standard procedures of Environmental Services. Assists patients, family members and guests in the facility any way within our means to assure customer satisfaction. Work as a team with our department and other departments to complete assignments and assist as necessary. May be asked to establish procedures under general supervision. Contact With Others Performance of job requires contact with others where team work is essential, requiring tact in order to obtain cooperation. Contacts may be outside of the organization also. Effect Of Error Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects. Supervisory Responsibility Exercises no supervision, work direction, or instruction of other employees or students Mental Demands Routine duties using one or more of several established procedures within a prescribed practice under general supervision. Involves minor decisions many of which are repetitive. Physical Effort Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day. Working Conditions Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials. Working Conditions Aspects For Immunizations * Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles) Physical Aspects Continually (at least once per day) * Visual * Speaking * Standing * Walking * Lifting up To 25 lbs. Frequently (at least 3 times a week) * Bending * Hearing * Reaching -- above shoulder * Reaching -- below shoulder * Color Vision * Balancing * Handling -- seizing, holding, grasping * Carrying Occasionally (at least once a month) * Running - In response To an emergency * Lifting 25 To 60 lbs. * Kneeling * Squatting * Smelling * Driving -- Class C vehicles * N95 Respirator usage (PPE) * Pushing/Pulling -- up To 25 lbs.

$1,000 Sign On Bonus To perform daily cleaning and supplying of patient rooms, nursing stations, lounges, lavatories, bathrooms, offices, and any other areas assigned by the standard procedures of Environmental Services. Assists patients, family members, and guests in the facility any way within our means to assure customer satisfaction. Work as a team with our department and other departments to complete assignments and assist as necessary. May be asked to establish procedures under general supervision. Education Ability to read and write Qualifications *Must be able to read and write to be able to follow directives; grammar school or above. *Must, after brief training, be able to demonstrate correct use of chemicals, supplies, and tools assigned. *One week to three months on-the-job training. *Previous experience in a medical facility is desirable, but not required.

MINIMUM EDUCATION REQUIRED: High School Diploma MINIMUM EXPERIENCE REQUIRED: One (1) year of experience in customer service, preferably in a healthcare environment. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Experience working with complex customer service situations preferred. Two (2) year college or Associate s degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred. Patient Experience Rep, FT, Piedmont Columbus Midtown RESPONSIBLE FOR\: Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient s problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.

Friday 10a-4:30p Saturday 2p-8:30p Sunday 2p-8:30p Monday 10a-4:30p This is a set schedule, every week Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications Education H.S. Diploma or General Education Degree (GED) Required Associate's Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred Work Experience 1 year of experience in customer service, preferably in a healthcare environment Experience working with complex customer service situations Preferred Licenses and Certifications None Required Business Unit : Company Name Piedmont Augusta Hospital

Overview: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Responsibilities: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications: Education * H.S. Diploma or General Education Degree (GED) Preferred Work Experience * No experience required Required * Six months previous food service experience in a hospital setting Preferred Licenses and Certifications * None Required Business Unit : Company Name: Piedmont Cartersville

Overview: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Responsibilities: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications: Education * H.S. Diploma or General Education Degree (GED) Preferred Work Experience * No experience required Required * Six months previous food service experience in a hospital setting Preferred Licenses and Certifications * None Required Business Unit : Company Name: Piedmont Cartersville

RESPONSIBLE FOR\: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. #IND789 #LI-POST #GD MINIMUM EDUCATION REQUIRED: High School diploma or equivalent preferred. MINIMUM EXPERIENCE REQUIRED: None. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Six months previous food service experience in a hospital setting preferred.

Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities: RESPONSIBLE FOR: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. #IND789 #LI-POST #GD Qualifications: MINIMUM EDUCATION REQUIRED: High School diploma or equivalent preferred. MINIMUM EXPERIENCE REQUIRED: None. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Six months previous food service experience in a hospital setting preferred. Business Unit : Company Name: Piedmont Athens Reg Med Ctr

Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications: Education * H.S. Diploma or General Education Degree (GED) Preferred Work Experience * No experience required Required * Six months previous food service experience in a hospital setting Preferred Licenses and Certifications * None Required Business Unit : Company Name: Piedmont Athens Reg Med Ctr

Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities RESPONSIBLE FOR: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. #IND789 #LI-POST #GD Qualifications MINIMUM EDUCATION REQUIRED: High School diploma or equivalent preferred. MINIMUM EXPERIENCE REQUIRED: None. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Six months previous food service experience in a hospital setting preferred. Business Unit : Company Name Piedmont Athens Regional Hospital

Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications Education H.S. Diploma or General Education Degree (GED) Preferred Work Experience No experience required Required Six months previous food service experience in a hospital setting Preferred Licenses and Certifications None Required Business Unit : Company Name Piedmont Athens Regional Hospital

Overview Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Responsibilities Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications Education H.S. Diploma or General Education Degree (GED) Required Associate's Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred Work Experience 1 year of experience in customer service, preferably in a healthcare environment Required Experience working with complex customer service situations Preferred Licenses and Certifications None Required Business Unit : Company Name Piedmont Newton Hospital

RESPONSIBLE FOR\: Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. IND789 #GD #LI-POST MINIMUM EDUCATION REQUIRED: High School diploma or equivalent preferred. MINIMUM EXPERIENCE REQUIRED: None. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: Six months previous food service experience in a hospital setting preferred.