Overview: Performs a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing. Responsibilities: Performs a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing. Qualifications: Education
* H.S. Diploma or General Education Degree (GED) Required
Work Experience
* No experience required Required
* 1 year of phlebotomist experience Preferred
* Experience in a hospital is Preferred
* Completion of Phlebotomy clinical training through on the job training or through a phlebotomy program Preferred
Licenses and Certifications
* None Required
Additional Licenses and Certifications
* Phlebotomy certification through ASCP, ASPT, NCA or equivalent agency is Preferred
Business Unit : Company Name: Piedmont Augusta Hospital
$32k-37k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Cardiothoracic Imaging (Onsite Position): Flexible and Customizable Schedules
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
The Department of Radiology and Imaging Sciences at Emory University Medical School is seeking fellowship-trained radiologists in cardiothoracic imaging for full-time or part-time on-site positions to join the thriving, expanding Division of Cardiothoracic Imaging (CT).
Candidates ideally will integrate in the division focusing on cardiothoracic imaging, including chest X-rays, chest CT and MR, interstitial lung disease, lung cancer screening, cardiac CT and MR, and vascular imaging.
Our department is in a growth phase currently providing on-site and remote interpretive services for 8 hospitals and multiple outpatient imaging centers that compose the radiology practices of Emory Healthcare and the Grady Health System.The Division is strongly oriented toward innovation with several Artificial Intelligence tools available to support the daily practice and operation.
In collaboration with successful candidates, physician schedules are carefully composed to optimize work-life balance and prioritize long-term personal and division success. We have several template schedules within the department with multiple possible daily work arrangement based on candidate preference, including standard weekly assignment, 1 week on 1 week off schedule, 2 weeks on 2 weeks off schedule, 26 weeks on 26 weeks off schedule consisting of 8am-5pm weekday shifts and 7am-4pm shifts on the weekends/holidays, and additional flexible arrangements. This equates to 182 shifts of clinical duty per year in a full-time setting. We have additional schedules which can involve multispecialty imaging if this is an interest for the candidate and evening work. On-site and remote working shift may be offered according to candidate preference. Moonlight opportunities are available at request.
Candidates may decide to participate in both clinical and non-clinical divisional activities, including teaching and trainee supervision.
State-of-the-art clinical equipment is present across the enterprise. The department has a strong commitment to faculty development and academic advancement.
We strongly encourage candidates from various backgrounds and experiences to apply.
**Minimum Qualification** : Applicants must be ABR Board-certificate/eligible and eligible to obtain an unrestricted Georgia medical license. Candidates with subspecialty training are desired. Faculty rank will be commensurate with experience and accomplishment.
NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
**Connect With Us!**
Connect with us for general consideration!
**Job Number** _151920_
**Job Type** _Regular Full-Time_
**Division** _School Of Medicine_
**Department** _SOM: Rad: Cardio Thoracic_
**Campus Location (For Posting) : Location** _US-GA-Atlanta_
**_Location : Name_** _Emory University Hospital_
**Remote Work Classification** _No Remote_
**Health and Safety Information** _Position involves clinical patient contact, Working with radioactive materials or devices_
$32k-38k yearly est. 60d+ ago
Clinical Scheduling Lead - Central - Days
Wellspan Health 4.5
Pennsylvania jobs
Full Time (80 Hours Biweekly)
Day Shift
Licensed Practical Nurse required
Functions in a lead role, providing liaison between applicable scheduling staff and leaders. Serves as a resource for the scheduling staff. Provides assistance with scheduling coordination and clinical guidance in accordance with prioritizing patient care needs. Also performs the functions as a scheduler as needed.
Responsibilities
Duties and Responsibilities
Remote Work Capable
Essential Functions:
Works collaboratively with scheduling leadership to provide support and guidance to scheduling staff; triaging clinical needs and patient acuity; ensure processes and standard work is followed by scheduling staff.
Serves as a clinical resource for scheduling team to assist with problem solving and guidance of workflows.
Able to coach the team and assess to ensure timely patient care needs are met, continuity of care is occurring and clinician's schedules are filled to capacity.
Assists scheduling leadership with data collection and reports as needed.
Provides support to the scheduling leadership with payroll entry and other administrative tasks as assigned.
Answers incoming calls via centralized phone queue with exceptional customer service skills. Manages the needs of each patient appropriately with the ability to triage patient needs using clinical knowledge.
Schedules appropriate appointment within established parameters by determining the needs of the patient.
Answers telephones, routes callers, takes messages, and provides routine information to callers.
Conducts patient interview over phone to obtain accurate patient information. Understands patient insurance information and correctly enters that information into the EHR system.
Provides guidance and clinical support if needed at time of initial telephone contact with patients and schedules initial visit.
Provides referral information in the event the requested service or appointment is not available in an adequate timeframe. Able to use clinical skills to determine urgency of patients.
Prioritizes patient care needs from multitude of notifications as they come in, schedules initial visits and re-visits in order of patient acuity and urgency.
Common Expectations:
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Maintains professional growth and development. Maintains and follows established policies and procedures, standard work, objectives, quality assessment, safety, environmental and infection control standards.
Keeps up to date with technology and applies knowledge to the job.
Physical Demands:
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Reaching - Rarely
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Occasionally
Eye/Hand/Foot Coordination - Occasionally
Benefits Offered (click here for more details):
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy
#LI-PG1
Qualifications
Qualifications
Minimum Education:
Certificate Program Post High School Vocational/Specialized Training. Required
Work Experience:
1 year Experience in clinical setting. Required
Licenses:
Licensed Practical Nurse Upon Hire Required or
Licensed Practical Nurse Multi State License Upon Hire Required or
Licensed Physical Therapist Assistant Upon Hire Required or
Certified Occupational Therapy Assistant Upon Hire Required and
Basic Life Support Upon Hire Required
Courses and Training:
Medical Terminology Upon Hire Required
Knowledge, Skills, and Abilities:
Demonstrated clinical, interpersonal, and communication skills.
Analytical abilities.
Ability to operate standard office equipment such as computers, calculators and photocopier.
Community services and/or other physician support systems.
Knowledge of EPIC.
Knowledge of insurance.
Ability to plan according to patient needs, utilizing clinical problem solving approach.
Ability to work independently.
$43k-65k yearly est. Auto-Apply 17d ago
Clinical Scheduling Lead - Central - Days
Wellspan Health 4.5
York, PA jobs
Full Time (80 Hours Biweekly) Day Shift Licensed Practical Nurse required Functions in a lead role, providing liaison between applicable scheduling staff and leaders. Serves as a resource for the scheduling staff. Provides assistance with scheduling coordination and clinical guidance in accordance with prioritizing patient care needs. Also performs the functions as a scheduler as needed.
**Duties and Responsibilities**
**Remote Work Capable**
**Essential Functions:**
+ Works collaboratively with scheduling leadership to provide support and guidance to scheduling staff; triaging clinical needs and patient acuity; ensure processes and standard work is followed by scheduling staff.
+ Serves as a clinical resource for scheduling team to assist with problem solving and guidance of workflows.
+ Able to coach the team and assess to ensure timely patient care needs are met, continuity of care is occurring and clinician's schedules are filled to capacity.
+ Assists scheduling leadership with data collection and reports as needed.
+ Provides support to the scheduling leadership with payroll entry and other administrative tasks as assigned.
+ Answers incoming calls via centralized phone queue with exceptional customer service skills. Manages the needs of each patient appropriately with the ability to triage patient needs using clinical knowledge.
+ Schedules appropriate appointment within established parameters by determining the needs of the patient.
+ Answers telephones, routes callers, takes messages, and provides routine information to callers.
+ Conducts patient interview over phone to obtain accurate patient information. Understands patient insurance information and correctly enters that information into the EHR system.
+ Provides guidance and clinical support if needed at time of initial telephone contact with patients and schedules initial visit.
+ Provides referral information in the event the requested service or appointment is not available in an adequate timeframe. Able to use clinical skills to determine urgency of patients.
+ Prioritizes patient care needs from multitude of notifications as they come in, schedules initial visits and re-visits in order of patient acuity and urgency.
**Common Expectations:**
+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
+ Maintains professional growth and development. Maintains and follows established policies and procedures, standard work, objectives, quality assessment, safety, environmental and infection control standards.
+ Keeps up to date with technology and applies knowledge to the job.
**Physical Demands:**
+ Standing - Occasionally
+ Walking - Occasionally
+ Sitting - Frequently
+ Reaching - Rarely
+ Talking - Frequently
+ Hearing - Frequently
+ Repetitive Motions - Occasionally
+ Eye/Hand/Foot Coordination - Occasionally
**Benefits Offered (** click here for more details (******************************************************************************************************************************************************************************* **):**
+ Comprehensive health benefits
+ Flexible spending and health savings accounts
+ Retirement savings plan
+ Paid time off (PTO)
+ Short-term disability
+ Education assistance
+ Financial education and support, including DailyPay
+ Wellness and Wellbeing programs
+ Caregiver support via Wellthy
+ Childcare referral service via Wellthy
\#LI-PG1
**Qualifications**
**Minimum Education:**
+ Certificate Program Post High School Vocational/Specialized Training. Required
**Work Experience:**
+ 1 year Experience in clinical setting. Required
**Licenses:**
+ Licensed Practical Nurse Upon Hire Required or
+ Licensed Practical Nurse Multi State License Upon Hire Required or
+ Licensed Physical Therapist Assistant Upon Hire Required or
+ Certified Occupational Therapy Assistant Upon Hire Required and
+ Basic Life Support Upon Hire Required
**Courses and Training:**
+ Medical Terminology Upon Hire Required
**Knowledge, Skills, and Abilities:**
+ Demonstrated clinical, interpersonal, and communication skills.
+ Analytical abilities.
+ Ability to operate standard office equipment such as computers, calculators and photocopier.
+ Community services and/or other physician support systems.
+ Knowledge of EPIC.
+ Knowledge of insurance.
+ Ability to plan according to patient needs, utilizing clinical problem solving approach.
+ Ability to work independently.
**Quality of Life**
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.
$42k-65k yearly est. 28d ago
PCC - Complex Scheduler
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Description**
**RESPONSIBILITIES:**
+ Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
+ To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance.
+ May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients.
+ Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
+ Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
+ Works collaboratively with management to remedy or escalate patient complaints.
+ Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed.
+ Completes precertification authorizations as required. Other duties as assigned.
**MINIMUM REQUIREMENTS:**
+ High school diploma or GED required; 6 months of healthcare scheduling experience is required.
+ A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Univ Hospital_
**Campus Location** _Atlanta, GA, 30322_
**Campus Location** _US-GA-Atlanta_
**Department** _EUH Heart Center_
**Job Type** _Regular Full-Time_
**Job Number** _158532_
**Job Category** _Clerical & Administrative_
**Schedule** _8a-5p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $21.33/Hr._
**Hourly Midpoint** _USD $25.99/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$21.3-26 hourly 7d ago
PCC - Complex Scheduler
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Description**
**RESPONSIBILITIES:**
+ Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
+ To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance.
+ May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients.
+ Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
+ Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
+ Works collaboratively with management to remedy or escalate patient complaints.
+ Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed.
+ Completes precertification authorizations as required. Other duties as assigned.
**MINIMUM REQUIREMENTS:**
+ High school diploma or GED required; 6 months of healthcare scheduling experience is required.
+ A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Univ Hosp-Midtown_
**Campus Location** _Atlanta, GA, 30322_
**Campus Location** _US-GA-Atlanta_
**Department** _EHM Hem Onc-Clifton Plaza_
**Job Type** _Regular Full-Time_
**Job Number** _153898_
**Job Category** _Clinical & Nursing Support_
**Schedule** _8:30a-5p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $21.33/Hr._
**Hourly Midpoint** _USD $25.99/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$21.3-26 hourly 60d+ ago
PCC - Complex Scheduler
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Description**
**RESPONSIBILITIES:**
+ Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
+ To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance.
+ May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients.
+ Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
+ Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
+ Works collaboratively with management to remedy or escalate patient complaints.
+ Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed.
+ Completes precertification authorizations as required. Other duties as assigned.
**MINIMUM REQUIREMENTS:**
+ High school diploma or GED required; 6 months of healthcare scheduling experience is required.
+ A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _The Emory Clinic_
**Campus Location** _Atlanta, GA, 30329_
**Campus Location** _US-GA-Atlanta_
**Department** _TEC Psyc - Wounded Warrior_
**Job Type** _Regular Full-Time_
**Job Number** _157250_
**Job Category** _Clerical & Administrative_
**Schedule** _8a-5p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $21.33/Hr._
**Hourly Midpoint** _USD $25.99/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$21.3-26 hourly 17d ago
PCC - Complex Scheduler
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Description**
**RESPONSIBILITIES:**
+ Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
+ To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance.
+ May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients.
+ Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
+ Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
+ Works collaboratively with management to remedy or escalate patient complaints.
+ Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed.
+ Completes precertification authorizations as required. Other duties as assigned.
**MINIMUM REQUIREMENTS:**
+ High school diploma or GED required; 6 months of healthcare scheduling experience is required.
+ A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Univ Hosp-Midtown_
**Campus Location** _Atlanta, GA, 30322_
**Campus Location** _US-GA-Atlanta_
**Department** _EHM Hem Onc-Clifton Plaza_
**Job Type** _Regular Full-Time_
**Job Number** _153492_
**Job Category** _Clinical & Nursing Support_
**Schedule** _8:30a-5p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $21.33/Hr._
**Hourly Midpoint** _USD $25.99/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$21.3-26 hourly 60d+ ago
PCC - Complex Scheduler
Emory Healthcare/Emory University 4.3
Johns Creek, GA jobs
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, development, leadership programs...and more!
**_**Please note, this role is located in Johns Creek. Travel from John's Creek to St. Joseph's may be required**_**
**Description**
**8a-4:30p / Full-Time / 40 hours**
We're seeking a **PCC - Complex Scheduler** who will work collaboratively with staff and patients to schedule complex appointments. This individual will:
**RESPONSIBILITIES:**
+ Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
+ To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing all three of the below scheduling tasks:
+ Cases performed in an ambulatory surgery center or inpatient setting o Coordination of multiple specialties
+ Coordination of pre-operation and post-operation testing/clearance May also perform the following:
+ Coordination of complex, sequential treatment appointments including clinical trials and standard of care patients
+ Coordination of transplant related work up and evaluations for donors and patients Serves as the primary point of care for these patients and their families. Additional duties may include:
+ Registering or scheduling new patients and return visits
+ Scheduling ancillary appointments and imaging and procedures within their local clinic
**MINIMUM REQUIREMENTS:**
+ 6 months of healthcare scheduling experience is required.
+ High school diploma or GED preferred;
+ A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _The Emory Clinic_
**Campus Location** _Johns Creek, GA, 30097_
**Campus Location** _US-GA-Johns Creek_
**Department** _TEC Urology - JCH_
**Job Type** _Regular Full-Time_
**Job Number** _142467_
**Job Category** _Clinical & Nursing Support_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $21.33/Hr._
**Hourly Midpoint** _USD $25.99/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$21.3-26 hourly 60d+ ago
Specialty Scheduler
Children's Healthcare of Atlanta 4.6
Atlanta, GA jobs
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:30 AM Shift End Time
4:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Coordinates daily scheduling of patient appointments for medical procedures in a timely and efficient manner. Interacts extensively with physicians/diagnostic staff, office staff, and patients via phone, fax, and email, ensuring accurate and effective scheduling of appointments for needed medical procedures. Independently and accurately handles a wide range of scheduling duties in a fast-paced environment. Works collaboratively with team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Experience
* Experience in using computers with a high degree of accuracy
* Successful completion of a course in medical terminology or equivalent experience
Preferred Qualifications
* One year of experience in clinical scheduling or an assigned clinical discipline or completion of an externship program approved by Children's
* For Radiology, experience in a clinical or healthcare setting
Education
* High school diploma or equivalent
Certification Summary
* No professional certifications required
Knowledge, Skills, and Abilities
* Ability to word process accurately
* Able to handle stressful work situations and conflicts with professionalism
* Ability to communicate effectively both orally and in writing
* Excellent organizational skills
* Ability to work effectively without direct supervision and follow standard procedures
* Excellent customer service skills
* Fluency in Spanish or other language
Job Responsibilities
* Schedules patient appointments for medical procedures/cases for designated department, including medical procedure directives from faxes, phone, or other instructions, and contacts doctors' offices to resolve discrepancies.
* Coordinates all aspects of procedure scheduling and understands guidelines for each scheduled procedure.
* Collects and/or confirms patient demographic/insurance information as required and enters data accurately into the department's scheduling system.
* Stays aware of insurance authorization needs and follows department policies on establishing appointments that do not have confirmed authorizations.
* May coordinate all aspects of medical procedure scheduling for specific modalities in accordance with hospital policy for patient gestational and chronological age, including coordination with doctor's office, house supervisor, department nursing staff, and other departmental schedulers.
* Confirms schedule with doctor's offices, including time of procedure and communicates and resolves any conflict about daily schedule(s).
* Communicates clearly to doctors' offices and parents any instructions related to appointments.
* Utilizes computerized scheduling system and electronic order management functions and capabilities (may be required to use computerized scheduling system to maximize efficiency of block scheduling, e.g., typing, data entry, alpha/numeric filing, and computer skills).
* Assists in identification of ways to improve scheduling process.
* Completes quality assurance for all scheduled patients.
* May precept for orientation and training of all newly hired schedulers in standard procedures, quality control, quality assurance, and continuous quality improvement programs.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
2220 North Druid Hills Road
Job Family
Patient Access
$32k-38k yearly est. 5d ago
PCC - Complex Scheduler
Emory Healthcare 4.3
Atlanta, GA jobs
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Description
RESPONSIBILITIES:
* Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
* To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance.
* May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients.
* Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
* Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
* Works collaboratively with management to remedy or escalate patient complaints.
* Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed.
* Completes precertification authorizations as required. Other duties as assigned.
MINIMUM REQUIREMENTS:
* High school diploma or GED required; 6 months of healthcare scheduling experience is required.
* A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$32k-38k yearly est. Auto-Apply 60d+ ago
PCC - Complex Scheduler
Emory Healthcare 4.3
Johns Creek, GA jobs
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, leadership programs...and more!
Please note, this role is located in Johns Creek. Travel from John's Creek to St. Joseph's may be required
Description
8a-4:30p / Full-Time / 40 hours
We're seeking a PCC - Complex Scheduler who will work collaboratively with staff and patients to schedule complex appointments. This individual will:
RESPONSIBILITIES:
* Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
* To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing all three of the below scheduling tasks:
* Cases performed in an ambulatory surgery center or inpatient setting o Coordination of multiple specialties
* Coordination of pre-operation and post-operation testing/clearance May also perform the following:
* Coordination of complex, sequential treatment appointments including clinical trials and standard of care patients
* Coordination of transplant related work up and evaluations for donors and patients Serves as the primary point of care for these patients and their families. Additional duties may include:
* Registering or scheduling new patients and return visits
* Scheduling ancillary appointments and imaging and procedures within their local clinic
MINIMUM REQUIREMENTS:
* 6 months of healthcare scheduling experience is required.
* High school diploma or GED preferred;
* A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$32k-38k yearly est. Auto-Apply 48d ago
Patient Services Coordinator - Float Pool
Emory Healthcare/Emory University 4.3
Atlanta, GA jobs
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
· Comprehensive health benefits that start day 1
· Student Loan Repayment Assistance & Reimbursement Programs
· Family-focused benefits
· Wellness incentives
Ongoing mentorship, development, leadership programs...and more
**7:00a-5:30p / Full Time / 40hrs**
**Description**
JOB DESCRIPTION:
+ The first person that a patient will see; ambassador of front line service for patients.
+ Requires reliable transportation to commute to the various Emory Healthcare locations to provide front desk coverage.
+ This individual will successfully cover front desk needs at a variety of Emory Physician Group Practice locations as a floater.
+ Expected to travel to multiple locations (Clifton Rd, Executive Park, Midtown, Emory Saint Joseph's, etc.) to provide front desk coverage.
+ Must be available to work an 8 hour shift M-F 7:00am-6:00pm.
+ Greets and welcomes all customers utilizing EHC customer service model.
+ Assist with patient flow and coordinate a positive patient experience throughout the check in process.
MINIMUM QUALIFICATIONS:
+ High school diploma/GED and three (3) years of experience in Healthcare or customer service industry OR a Bachelor's degree required plus six (6) months of experience as a PSC I.
+ Candidates without 6 months PSC I experience will require a high school diploma/GED and 4 years of healthcare or customer service industry experience or a bachelor's degree and 1 year of relevant experience.
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _The Emory Clinic_
**Campus Location** _Atlanta, GA, 30322_
**Campus Location** _US-GA-Atlanta_
**Department** _TEC Front Desk & Guest Service_
**Job Type** _Regular Full-Time_
**Job Number** _158551_
**Job Category** _Clerical & Administrative_
**Schedule** _7a-5:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $17.54/Hr._
**Hourly Midpoint** _USD $21.37/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$17.5-21.4 hourly 3d ago
Patient Services Coordinator - Float Pool
Emory Healthcare 4.3
Atlanta, GA jobs
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
Ongoing mentorship, development, leadership programs...and more
7:00a-5:30p / Full Time / 40hrs
Description
JOB DESCRIPTION:
* The first person that a patient will see; ambassador of front line service for patients.
* Requires reliable transportation to commute to the various Emory Healthcare locations to provide front desk coverage.
* This individual will successfully cover front desk needs at a variety of Emory Physician Group Practice locations as a floater.
* Expected to travel to multiple locations (Clifton Rd, Executive Park, Midtown, Emory Saint Joseph's, etc.) to provide front desk coverage.
* Must be available to work an 8 hour shift M-F 7:00am-6:00pm.
* Greets and welcomes all customers utilizing EHC customer service model.
* Assist with patient flow and coordinate a positive patient experience throughout the check in process.
MINIMUM QUALIFICATIONS:
* High school diploma/GED and three (3) years of experience in Healthcare or customer service industry OR a Bachelor's degree required plus six (6) months of experience as a PSC I.
* Candidates without 6 months PSC I experience will require a high school diploma/GED and 4 years of healthcare or customer service industry experience or a bachelor's degree and 1 year of relevant experience.
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$32k-38k yearly est. Auto-Apply 3d ago
Coordinator, Patient Access Services
Emory Healthcare 4.3
Atlanta, GA jobs
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
Ongoing mentorship, development, leadership programs...and more
8:00a-4:30p / Full Time / 40hrs
Description
JOB DESCRIPTION:
* The function of the Coordinator, Patient Access Services is responsible for the coordination, communication, and training of the patient access teams for Emory Hospitals in conjunction with the training team.
* Assists (Supervisor/Manager) to define duties and responsibilities of staff; assigns work, monitors progress of work, and ensures timely completion of assigned tasks.
* The Coordinator, Patient Access Services provides continuity during the initial and ongoing training of employees throughout the patient access teams for Emory Hospitals.
* Provides ongoing performance feedback, addresses problems to new and existing employees.
* Assists with departmental workflow as needed, ensures timely registrations by staff, and cross-trains in other Access Departments and Facilities.
* Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
* Monitors daily/monthly collections, patient flow and wait times.
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent.
* Three years healthcare, customer services or related job experience preferred.
* Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
* The following certifications are preferred: CHAA (Certified Healthcare Access Associate), CFC (Certified Financial Counselor) and CPAR (Certified Patient Account Representative).
* Associate or bachelor degree may be accepted in lieu of certification requirements.
* Typing skills with a minimum of 35 wpm, have working knowledge of Medical terminology, ICD-9/10 and CPT-4 basics, Detailed-oriented, effective communication skills, leadership, problem solving, interpersonal and customer service skills.
PHYSICAL REQUIREMENTS: (Light); 11-20 lbs ,0-33% of the workday (occasionally); 01-10 lbs 34-66% of the workday (frequently) Negligible 67-100% of the workday (constantly), Lifting 20 lbs max, Carrying of objects up to 10 lbs, Occasional to frequent standing & walking; Occasional to frequent sitting; close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$32k-38k yearly est. Auto-Apply 3d ago
Patient Outreach Service Specialist-Family Medicine Alpharetta
Wellstar 4.6
Alpharetta, GA jobs
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America) Patient Outreach Services Specialist-Family Medicine Alpharetta
Shift: FT Day
Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned.
Core Responsibilities and Essential Functions:
Perform Patient Registrations
* Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal.
* Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patients insurance
* Verify all expected date
* Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems).
* Verify that insurance is current, correct and verified in the registration system
* Scan all patient information in the Epic system (ID, insurance card, manual lab orders)
* Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy
* Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office)
* Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs
* Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups)
* Print ABN (if required), present to patient provide verbal explanation and obtain signature
* Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order)
Phlebotomy / Specimen Collection/Specimen Processing
* Properly identify the patient by following the WellStar Patient Care Safety policies
* Properly perform venipunctures procedures on patients of all ages
* Follow Laboratory policies regarding hard stick situations
* Properly process all specimens according to established specimen requirements
* Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, & Fed Ex couriers
* Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera)
* Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories
* Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp
* Use proper hand hygiene in accordance to patient safety goals
Customer Service Support
* Assisting Physicians/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders)
* Notifying physicians, or designee, immediately of critical lab results as requested
* If necessary, reprint any laboratory reports
* Assisting physician with any research and issue resolution
* Assisting physician office staff and patients in resolving all laboratory billing issues
* Making all follow-up phone calls to patients if re-collection of specimens is necessary
* Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels
* Serves as liaison between the office manager and supervisors on location concerns/issues
* Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope
* Fax lab results to Physicians as requested
* Maintain organized records and documents on site for three (3) months
Regulatory Agencys Quality Assurance Requirements
* Perform all daily QA checks on equipment
* Perform quarterly safety inspections and prepare report of findings for tracking
* Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer
* Complete monthly workload tallies
* Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, & employee physical examination)
* Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals
* Attendance at all mandatory staff meetings
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
High School Diploma General or GED General
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
BLS - Basic Life Support or ARC-BLS - American Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Required Minimum Experience:
Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred
Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred
Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred
Required Minimum Skills:
Requires excellent Customer Service skills
excellent verbal and written communication skills
requires efficient and accurate computer skills
must be able to work and maintain professional demeanor under stressful conditions
requires efficient multi-tasking and organizational skills
must be able to gracefully maintain composure in difficult situations
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
$1,000 Sign On Bonus
To perform daily cleaning and supplying of patient rooms, nursing stations, lounges, lavatories, bathrooms, offices, and any other areas assigned by the standard procedures of Environmental Services. Assists patients, family members, and guests in the facility any way within our means to assure customer satisfaction. Work as a team with our department and other departments to complete assignments and assist as necessary. May be asked to establish procedures under general supervision.
Education
Ability to read and write
Qualifications
*Must be able to read and write to be able to follow directives; grammar school or above.
*Must, after brief training, be able to demonstrate correct use of chemicals, supplies, and tools assigned.
*One week to three months on-the-job training.
*Previous experience in a medical facility is desirable, but not required.
$25k-30k yearly est. 3d ago
Patient Coordinator
Children's Healthcare of Atlanta Cardiology 4.6
Atlanta, GA jobs
Job Description
Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient's needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals.
Minimum Qualifications
High school diploma or associates degree required.
Minimum 3 years of healthcare front office experience.
Current BLS certification required.
Pediatric or family practice experience preferred.
EMR/EPIC experience preferred.
Working experience with insurance processes required.
Proficient in Microsoft Office Suite with emphasis on accurate data entry skills.
Demonstrated excellent customer service skills.
Effective oral and written communication skills required.
Ability to prioritize and handle multiple tasks concurrently.
Proven attention to detail, organizational skills and follow-through discipline.
Essential Duties and Responsibilities
Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors.
Answer incoming calls and respond appropriately to requests, directions and other inquires.
Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system.
Facilitate the registration of patient information including verifying insurance eligibility and other payors.
Confirm insurance coverage and obtains authorizations for managed care patients if applicable.
Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments.
Collect all applicable payments from patients at time of service.
Accurately maintain and balance daily receipts with payments collected.
Maintain and print “Department Appointment Report.”
Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names.
Schedule patient appointments when appropriate.
Assist co-workers in completion of duties when time allows; share information with co-workers.
Travel to other assigned clinic locations as needed for coverage.
Maintain Emergency Equipment Check for clinic location when assigned.
Assist as or perform the duties of the Medical Assistant as needed, if applicable.
Perform other duties and projects as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.
As a part of the recruiting and new hire process with Children's Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
$31k-36k yearly est. 30d ago
Patient Coordinator
Children's Healthcare of Atlanta Cardiology 4.6
Atlanta, GA jobs
Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient's needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals.
Minimum Qualifications
High school diploma or associates degree required.
Minimum 3 years of healthcare front office experience.
Current BLS certification required.
Pediatric or family practice experience preferred.
EMR/EPIC experience preferred.
Working experience with insurance processes required.
Proficient in Microsoft Office Suite with emphasis on accurate data entry skills.
Demonstrated excellent customer service skills.
Effective oral and written communication skills required.
Ability to prioritize and handle multiple tasks concurrently.
Proven attention to detail, organizational skills and follow-through discipline.
Essential Duties and Responsibilities
Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors.
Answer incoming calls and respond appropriately to requests, directions and other inquires.
Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system.
Facilitate the registration of patient information including verifying insurance eligibility and other payors.
Confirm insurance coverage and obtains authorizations for managed care patients if applicable.
Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments.
Collect all applicable payments from patients at time of service.
Accurately maintain and balance daily receipts with payments collected.
Maintain and print “Department Appointment Report.”
Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names.
Schedule patient appointments when appropriate.
Assist co-workers in completion of duties when time allows; share information with co-workers.
Travel to other assigned clinic locations as needed for coverage.
Maintain Emergency Equipment Check for clinic location when assigned.
Assist as or perform the duties of the Medical Assistant as needed, if applicable.
Perform other duties and projects as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.
As a part of the recruiting and new hire process with Children's Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
$31k-36k yearly est. Auto-Apply 60d+ ago
Patient Greeter Coordinator
Piedmont Healthcare 4.1
Scheduler job at Piedmont Healthcare
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Responsibilities Providing a specific channel for patients, families and visitors to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Facilitating problem resolution and providing lead responsibilities to patient greeter team. Qualifications Education
H.S. Diploma or General Education Degree (GED) Required
Bachelor's Degree with an emphasis in social and behavior science or public relations-related field Preferred
Work Experience
1 year hospital experience in a position requiring interaction with multiple departments Required
Patient Representative and hospitality industry experience Preferred
Licenses and Certifications
None Required
Business Unit : Company Name Piedmont Columbus Midtown