Team Leader jobs at Piedmont Healthcare

Overview Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities The Sr. Performance Improvement Lead owns a portfolio of system wide performance improvement projects, supporting Piedmont's quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, "Zero Harm" efforts, or any other improvement priorities, as they arise. Confidently utilizes a combination of process improvement and project management skillsets to scope projects, develop project plans, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement improvement interventions. Responsible for timely execution and attaining performance targets. Must be goal-oriented and demonstrate critical thinking skills. Qualifications Education Bachelor's Degree in Engineering, Nursing, Healthcare/Business Administration, or a closely related field Required Master's degree in Health Systems/Health Administration, Nursing, Business/Management, Public Health or a related field Preferred Work Experience 4 years of progressively responsible project management or process improvement experience with a Bachelors degree Required or 3 years progressively responsible and relevant project management or process improvement experience, with a Masters degree Required or 4 years of clinical practice/experience with relevant project management or process improvement experience Required Previous experience leading process improvement projects or Kaizen events Required Exceptional organizational skills Required Strong project management/interpersonal skills Preferred Licenses and Certifications RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure , if candidate is an RN Required Certification in Lean, Six Sigma or CPHQ Preferred Business Unit : Company Name Piedmont Clinic Inc.

This position directly supports and mentors the applicable clinical employees in the facility according to the strategic imperatives outlined by the specialty practice. This position also assists with the direct and indirect care of patients through the office experience and/or through call triage. This position will perform all office procedures, ordered by the providers that fall outside the scope of medical assisting. This position will assist with clinical staff training, quality audits, and participate in the organization and management of the office. In the event an RN from a physician practice works in an inpatient area, s/he will have the capability to write verbal orders, enter orders, and pend access notes, and will be required to attend physician THC training. Job Requirements: Graduate of an approved technical, professional ,or vocational program in Nursing Registered Nurse Current Ohio licensure 3-4 years experience in Nursing Emergency nursing, Urgent care, Physician practice and/or Clinic-based nursing Job Responsibilities: Works out the plan of care with patient and family based on physician assessments. Position may require teaching and counseling skills. Documents thoroughly, and maintains high level of organization. Consults with physician/patient as concerns or problems occur. Communicates with MD/PA/NP to make sure all orders are carried through. Prepares all new patient charts and updates existing charts to include: referring physician notes, all diagnostic workups ( pathology, scans, etc.). Enters new patient info into EMR. Prepares for daily office visits which includes ordering all labs, monitor perimeters for growth factors and all diagnostics work up by making sure all info is in the EMR. Coordinates and obtains prior authorizations, insurance approvals and financial assistance if necessary for IV and oral medications. As a lead, assists with the oversight of all primary nurses including providing input to staffing and job performance. Attends management meetings and conveys concerns and/or changes in practice policies and procedures to primary nurses, PA and NP. Other Job-Related Information: Working Conditions: Climbing - Rarely Concentrating - Frequently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Occasionally Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

M-F 8-5, This is a fully remote position. However, candidate needs to be available to train new hires in person at Shadeland office when need arises. (out-of-state is not preferred) This position is responsible for leadership of the Pediatric Specialty Billing follow-up team within IU Health Revenue Cycle Services. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. Serves as the first-tier escalation for team members on task-oriented problems or issues and supports management in promotion of staff development and the allocation and coordination of daily work. Context and Purpose of role • Staff training, coordination of daily work, first tier escalation and Complete training of recent new hires Key Responsibilities of role •Staff training, monitoring staff workload and performance, communicating policy/procedural issues to management and works closely with departmental leadership Must Haves •Knowledge of physician billing, excellent written and verbal communication skills Other Requirements •2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred. • Requires expert knowledge of revenue cycle requirements and regulations. • Requires a high level of interpersonal, problem solving, and analytic skills. • Requires effective written and verbal communication skills in both individual and group settings. • Requires the ability to promote teamwork and develop team members. • Requires the ability to take initiative and meet objectives.

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Variable Work Day(s) Monday-Friday, Variable Shift Start Time 9:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Provides oversight for all aspects of clinical research occurring within the specified program and training and mentoring for clinical research personnel at site. Provides guidance and assistance in protocol development, serving as back-up coordinator to provide ongoing support for all trials in the specified program as needed. Communicates all relevant policy and procedure updates/revisions as directed by Manager, Research. Provides routine auditing/monitoring of ongoing trials for quality assurance purposes. Experience * 4 years of clinical or related experience * 3 years of experience in clinical research in a medical/behavioral setting with knowledge about the conduct of clinical trials, research principles, and methodologies/study design Preferred Qualifications * Master of Science degree * Pediatric clinical experience * Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates (SOCRA) Certified Research Associate (CRA), Certified Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or comparable * Experience in supervising staff * Financial management experience * Related experience in the subspecialty of involvement * Pediatric Advances Life Support (PALS) Education * Bachelor's of Science degree in Nursing Certification Summary * Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact * Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates (SOCRA) Certified Research Associate (CRA), Certified Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or comparable within 1 year of employment * Collaborative Institutional Training Initiative (CITI) within 30 days of employment * Basic Life Support (BLS) within 1 year of employment * ARUP Handling, Packaging and Shipping Infectious Material or similar certification within 30 days of employment (if role requires specimen acquisition) Knowledge, Skills, and Abilities * Broad knowledge of federal regulations and regulatory requirements for conducting research with the ability to mentor * Self-directed and motivated to work independently toward short- and long-term goals * Good communication, organization, and interpersonal skills * Good computer skills, including working knowledge of a PC and Microsoft Office (Word, Excel, and PowerPoint) * Demonstrated ability to effectively manage productive relationships with physicians, researchers, and the community, including academic partners Job Responsibilities Provides leadership and training related to all clinical research activities * Trains coordinators on all Institutional Review Board-related activities such as submission, modifications, reporting, and termination activities. * Oversees the maintenance of all coordinators' regulatory documents. * Leads others in sponsor correspondence, monitoring, and study meetings. * Conducts interdepartmental auditing for quality assurance purposes. * Manages a large or multiple smaller clinical trial projects. * Serves as an instructor and mentor for quality and education activities. * Orients, supervises, and evaluates staff. * Maintains all licensure, certification, and system education requirements for role. * Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status. * Coordinates educational activities related to study needs for study staff, investigator team, and patient care staff. Collaborates with manager to incorporate system initiatives into departmental practices * Assists with departmental policy and quality projects. * Leads or chairs committees or task forces. * Provides training and assistance for research protocol development, conduct, and facilitation at an expert level. * Serves as a resource for facilitating grants, contracts, and financial tasks for research and clinical trials. * Identifies and completes research grant applications. * Assists with suitable grants for investigators. Develops, identifying conducts, and facilitates research protocols * Assists with participant screening, enrollment, study activities, and communication as needed. * Serves as back-up coordinator within identified service lines for all studies conducted in that service line. * Oversees and provides direct patient care to conduct research protocols. * Provides orientation and mentoring to nursing staff regarding direct nursing care according to Children's Healthcare of Atlanta standards of practice. * Completes phlebotomy for the acquisition of research specimens. * Administers research medications under a study-specific protocol. * Completes nursing physical assessment, vital signs, and venous access. * Provides leadership and expertise in clinical assessment and safety evaluation of study subjects and notifies Principal Investigator when appropriate. * Provides leadership and expertise in reviewing and grading adverse events, concomitant medications, vital signs, and lab results and notifies Principal Investigator when appropriate. * Provides health education to participants as part of a study protocol. * Monitors nursing documentation and order entry within the medical record. * Supports statistical service's needs if trained and applicable. * Provides substantial support to investigators in writing study protocols. Collaborates with manager to assess data management needs * Provides leadership and expertise in study budgeting, sponsor interactions, budget and contract routing, feasibility assessments, account management, and reconciliation. * Monitors expenditures and adherence to budget. * Assists research administration, financial operations, and grant accounting teams in tracking research billing to ensure research procedures are billed appropriately and resolves invoice-related issues with all parties involved. Works collaboratively with manager to monitor metrics. * Provides leadership for data management activities. * Assists with development of source and case report form tools. * Provides back-up data entry services and ensures data integrity. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Nursing-Management

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:30 AM Shift End Time 4:00 AM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Leads, supervises, and facilitates day-to-day activities of pharmacists and technicians in providing complete pharmaceutical care for patients in their area, including provision of safe, rational, and cost-effective drug therapy through distribution and cognitive services. Supports and ensures that comprehensive patient care services are provided which support the integrity of the family system and patient care team. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * Experience in a hospital pharmacy Preferred Qualifications * Master of Science and/or PharmD * Experience in a hospital pharmacy in pediatrics Education * Bachelor of Science in pharmacy Certification Summary * Georgia licensed pharmacist or eligible * Basic Life Support (BLS) within 30 days of employment Knowledge, Skills, and Abilities * Demonstrated use of problem identifying and solving skills * Ability to work effectively with multiple groups of healthcare professionals and communicate effectively with patients and parents/caregivers Job Responsibilities * Proficiency in all job functions as described in the Pharmacist Level II job description. * Leads, supervises, and interacts with assigned team members for optimal delivery of pharmaceutical care. * Performs administrative tasks and develops professional management skills to support the operations of assigned areas. * Provides and coordinates team participation in continuous performance improvement. * Assists with precepting responsibilities of new and existing employees. Participates in the orientation, education, and training program provided to the pharmacy staff. * Maintains individual competence and professional development. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 2220 North Druid Hills Road Job Family Pharmacy

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Participates as a leader of case management staff involved in care coordination and discharge planning activities to proactively support efforts that ensure safe, effective, high-quality, and efficient patient care coordination on a day-to-day basis. Experience * Five years of broad clinical experience, predominantly in pediatric care Preferred Qualifications * Master's degree * Experience in care coordination, case management, discharge planning and/or utilization review * Previous leadership or management experience preferred Education * Graduation from an accredited school of nursing; * Bachelor's degree (nursing or other related field) Certification Summary * Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact * Case Management Society of America, American Case Management Association, American Nurses Credentialing Center, or equivalent certification within 12 months of eligibility Knowledge, Skills and Abilities * Excellent communication skills, both verbal and written * Effective decision making/problem-solving skills and creativity in problem solving * influential leadership skill * Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs * Moderate to expert computer skills * Working knowledge of financial aspects of third-party payors and reimbursement * Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment Job Responsibilities * Manages day-to-day coordination of clinical staff involved in care coordination and discharge planning activities and takes daily assignments. * Acts as resource for case managers and practitioners and assists with problem solving and difficult cases. * Assists with training and orienting new employees regarding their role in care coordination and quality management as well as appropriate policies/procedures. * Coordinates and assists with ongoing physician education related to care coordination. * Maintains a relationship with other departments and appropriate personnel to facilitate inpatient care coordination process and provide continuity of care. * Maintains knowledge of current relevant state and federal regulations, Joint Commission standards and criteria, and documentation requirements. * Assists in coordinating department training activities. * Assists in development and revision of guidelines, pathways, and protocols. * Assists in determining staffing requirements and levels to ensure that inpatient care coordination services are rendered in the most effective and efficient manner. * Assists in facilitating care coordination staff meetings along with director and/or manager. * Serves as acting manager in absence of manager for problem solving and as a informational resource as needed. * Assists in maintaining departmental budget within established fiscal guidelines. * Assists with performance evaluations and provides input into hiring and disciplinary actions. * Performs other responsibilities as required. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 35 Jesse Hill Jr Dr SE Job Family Nursing-Bedside

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Evening Work Day(s) Variable Shift Start Time 3:00 PM Shift End Time 11:30 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Assists in maintaining a high quality level of housekeeping by effectively managing through proper scheduling, training, motivation, and follow-up. Promotes the mission, vision, and values of Children's Healthcare of Atlanta, meets regulatory requirements, and maintains accurate records across the system. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * 3 years of experience in environmental services Preferred Qualifications * N/A Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Excellent communication, organizational, and leadership skills * Ability to work without direct supervision * Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects * Ability to apply judgment and make sound decisions * Ability to balance a hectic workload and manage multiple priorities * Ability to identify problems, brainstorm possible solutions, communicate and take action, solve the problem, and prevent the problem from recurring * Understands procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions * Knows correct methods for cleaning up chemical spills and the procedures for reacting to chemical exposures Job Responsibilities * Cleans, dusts, empties waste baskets, removes trash, replenishes room supplies, wipes/polishes furniture and porcelain fixture, cleans floors, cares for beds and linens, and performs checkout cleaning. * Provides excellent service in interactions with all customers, including coworkers, patients, visitors, physicians, and volunteers. * Acts as a shift lead in supporting supervisor with operational responsibilities on a daily basis. * Assists with training needs of staff. * Thinks, acts, and behaves as the shift lead in the absence of supervisor or manager. * Assists with completion of required number of inspections in a timely manner. * Complies with procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions. * Supports and participates in the continuous assessment and improvement of quality of services provided. * Drives and facilitates timely discharge and transfer cleaning to support admission, discharge, and transfer process through prioritization of resources. * Removes barriers or escalates to appropriate leader. * Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. * Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 2220 North Druid Hills Road Job Family Environmental Services

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Evening Work Day(s) Variable Shift Start Time 10:30 PM Shift End Time 7:00 AM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Assists in maintaining a high quality level of housekeeping by effectively managing through proper scheduling, training, motivation, and follow-up. Promotes the mission, vision, and values of Children's Healthcare of Atlanta, meets regulatory requirements, and maintains accurate records across the system. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * 3 years of experience in environmental services Preferred Qualifications * N/A Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Excellent communication, organizational, and leadership skills * Ability to work without direct supervision * Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects * Ability to apply judgment and make sound decisions * Ability to balance a hectic workload and manage multiple priorities * Ability to identify problems, brainstorm possible solutions, communicate and take action, solve the problem, and prevent the problem from recurring * Understands procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions * Knows correct methods for cleaning up chemical spills and the procedures for reacting to chemical exposures Job Responsibilities * Cleans, dusts, empties waste baskets, removes trash, replenishes room supplies, wipes/polishes furniture and porcelain fixture, cleans floors, cares for beds and linens, and performs checkout cleaning. * Provides excellent service in interactions with all customers, including coworkers, patients, visitors, physicians, and volunteers. * Acts as a shift lead in supporting supervisor with operational responsibilities on a daily basis. * Assists with training needs of staff. * Thinks, acts, and behaves as the shift lead in the absence of supervisor or manager. * Assists with completion of required number of inspections in a timely manner. * Complies with procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions. * Supports and participates in the continuous assessment and improvement of quality of services provided. * Drives and facilitates timely discharge and transfer cleaning to support admission, discharge, and transfer process through prioritization of resources. * Removes barriers or escalates to appropriate leader. * Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. * Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Environmental Services

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Variable Work Day(s) Variable Shift Start Time 11:00 AM Shift End Time 7:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Assists in maintaining a high quality level of housekeeping by effectively managing through proper scheduling, training, motivation, and follow-up. Promotes the mission, vision, and values of Children's Healthcare of Atlanta, meets regulatory requirements, and maintains accurate records across the system. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * 3 years of experience in environmental services Preferred Qualifications * N/A Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Excellent communication, organizational, and leadership skills * Ability to work without direct supervision * Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects * Ability to apply judgment and make sound decisions * Ability to balance a hectic workload and manage multiple priorities * Ability to identify problems, brainstorm possible solutions, communicate and take action, solve the problem, and prevent the problem from recurring * Understands procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions * Knows correct methods for cleaning up chemical spills and the procedures for reacting to chemical exposures Job Responsibilities * Cleans, dusts, empties waste baskets, removes trash, replenishes room supplies, wipes/polishes furniture and porcelain fixture, cleans floors, cares for beds and linens, and performs checkout cleaning. * Provides excellent service in interactions with all customers, including coworkers, patients, visitors, physicians, and volunteers. * Acts as a shift lead in supporting supervisor with operational responsibilities on a daily basis. * Assists with training needs of staff. * Thinks, acts, and behaves as the shift lead in the absence of supervisor or manager. * Assists with completion of required number of inspections in a timely manner. * Complies with procedures for handling, mixing, using, labeling, and disposal of all chemicals used in performing job functions. * Supports and participates in the continuous assessment and improvement of quality of services provided. * Drives and facilitates timely discharge and transfer cleaning to support admission, discharge, and transfer process through prioritization of resources. * Removes barriers or escalates to appropriate leader. * Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. * Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Environmental Services

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Variable Shift Start Time 7:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Provides oversight for all aspects of patient safety, patient monitoring, and patient care provided by unlicensed assistive personnel working under supervision of the Patient Safety Support Manager. Supports hiring, training, and supervision of unlicensed personnel. Serves as a back-up resource for Patient Safety Supporters. Communicates all relevant policy and procedure updates, compliance requirements, and environment of care updates as directed. Tracks usage and reporting of metrics for system needs. Experience * At least four years of healthcare and/or supervisory experience. Experience as a Patient Safety Supporter, Behavioral Health Tech, Patient Care Technician, or Patient Care Specialist preferred. Preferred Qualifications * Bachelor's degree in healthcare, business, or related field preferred. * Experience as a Patient Safety Sitter, Behavioral Health Tech, Patient Care Technician, or Patient Care Specialist preferred. * Knowledge of medical terminology * Supervisory experience Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Strong customer service skills * Excellent written/verbal and time management skills * Must be able to work independently and possess ability to make independent decisions when circumstances warrant such action * Demonstrated ability to hold others accountable * Proficiency in Microsoft Office Suite and other Windows-based applications Job Responsibilities * Manage the day-to-day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, performance feedback, and on-the-job training. * Facilitates communication and promotes cohesive behavior among team members. * Participates in developing policies and procedures for central staffing department. * Maintains daily statistics and monthly reports for sitter usage. * Performs appropriate follow-up to ensure satisfactory communications problem resolution and customer satisfaction; establishes systems and initiatives to improve customer satisfaction and patient safety. * Participates in developing and sharing content for staff meetings. * Acts as a consultant to other disciplines, advocating for the patient. * Guides staff in maintaining the budget as related to staff and material resources including budget oversight, staff scheduling, productivity, and resource utilization. * Participates in the development and achievement of department goals. * Assists Educator with all educational opportunities. * Conducts performance evaluations and assists Manager with hiring decisions. * Partners with the Educator to facilitate orientation and onboarding of staff. * Other duties as required to support the department. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Other Patient Care

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Variable Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description The Patient Access Supervisor performs and assume all Tier 1-3 responsibilities (as needed). The Patient Access Supervisor is responsible for providing leadership, training and coaching to the contact center staff. Ensures professional and courteous customer service throughout all contact center encounters with accuracy and efficiency. Provides operational leadership of Contact Center programs, including service support for Nurse Advice Line, Children's Physician Group (e.g., telephones, scheduling, clinical communication), and other programs. Experience * 5 years of experience in a healthcare setting * 5 years of experience in customer service, hospitality or equivalent * 3 years of healthcare scheduling Preferred Qualifications * College or advanced degree * Minimum of 2 years of supervisory experience in a contact center environment * MS Suite * Bilingual * Healthcare Experience * Process Improvement * Multi-specialty Scheduling * Healthcare Scheduling * Epic Revenue Cycle Experience * Leadership Training Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Must type a minimum of 35 words per minute * Excellent interpersonal skills * Mut possess strong verbal, written and phone communication skills * Must have advanced understanding of medical terminology * Ability to work in high-volume, fast-paced environment * Must be detail oriented * Must be self directed * Must possess problem-solving skills * Proficient in call de-escalation * Critical thinker * Time management * Must be able to multi-task * Must be able to prioritize tasks Job Responsibilities * Performs and assumes Tier 1-3 responsibilities, as needed. * Oversees daily operations and ensures adequate staffing. * Monitors daily workload through workflow management. * Provides necessary departmental support and covers various shifts, when needed. * Maintains competency in all areas of responsibility. * Monitors Contact Center metrics and enacts appropriate measures to ensure effective and efficient operations. * Troubleshoots service issues by researching interactions, performing root cause analysis, and seeking successful resolution. * Develops and maintains staff orientation manuals, skills checklist, policy and procedures, disaster recovery documentation and guidelines. * Takes action to ensure development of staff. * Ensures each team member is adept at each process within the department. * Conducts hiring, performance appraisals, and disciplinary process for all staff, including coaching and feedback concerning areas for development and accomplishments. * Owns and delivers upon special projects and tasks. * Manages daily operations of the staff, including but not limited to - work assignments, task management, time tracking/management, and on-the-job training, in accordance with SLA. * Effectively leverages contact center reporting tools and resources to meet all service level standards. * Creates a positive work environment for employees through goals setting, team building, coaching and constructive feedback. * Encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance. * Other duties as assigned. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Patient Access

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Friday, Monday, Thursday, Tuesday, Variable, Wednesday Shift Start Time 8:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Supervises departmental activities to achieve quality service and outcomes. Accounts for day-to-day patient testing within the laboratory, defined by either single cost center and/or greater than 10 but less than 30 full-time employees and/or limited specialized training. Actively promotes a lean work culture by performing group leader duties to encourage consistent use of Lean principles and processes, including continually seeking work process improvements. Assists leadership team with administrative and technical support as required. Recognizes necessity of staff to own their motivation, morale, performance, and professional development. Actively encourages performance and behavior consistent with a commitment to the lab's and Children's Healthcare of Atlanta's mission, goals, and values by providing the materials and processes necessary to be successful. Experience * 4 years of experience as a medical technologist or histotechnologist in a high complexity clinical laboratory setting Preferred Qualifications * N/A Education * Bachelor's degree in Medical Technology, chemical, biological, or clinical laboratory science from an accredited institution Certification Summary * Current certification as a Medical Technologist, Medical Laboratory Scientist, or Histotechnician/Histotechnologist (ASCP or equivalent) * Eligible Georgia Department of Human Resources supervisor certification Knowledge, Skills, and Abilities * Considerable knowledge of laboratory equipment, instrumentation, terminology, and regulatory agency standards * Must have technical expertise for all procedures within a functional area and ability to oversee complex projects with minimal supervision * Independent judgment and responsibility * Strong organizational capabilities, good communication skills, enthusiasm, willingness to work with others, and ability to meet deadlines * Strives for adult-adult relationships with staff and provides support that promotes staff engagement, success, and ownership of morale and interactions with other staff * Invites staff to hold one another accountable Job Responsibilities * Plans, coordinates, and directs testing activities. * Performs duties, makes decisions, takes actions, and continually strives to improve work processes using an awareness of how work performed is valued by the customer. * Ensures sufficient quantities of supplies, reagents, and qualified/competent staff are available to meet standards of care as appropriate for age of patients served in a cost-effective manner. * Supervises laboratory personnel engaged in performing routine and specialized technical procedures, evaluating work performed, and handling procedural and technical laboratory problems. * Implements quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment, and ongoing compliance with federal regulations and other regulatory agencies. * Prepares and maintains applicable records. * Prepares administrative reports reflecting volume of work, procedures utilized, and test results. * Coordinates preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations or conclusions. * Performs technical functions of Medical Technologist 3 or Senior Histotechnician as outlined in MT or HT job description and performs other duties as required by department. * Participates actively in hiring new staff. * Coaches team members and clarifies performance expectations for each. * Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment. * Completes annual performance evaluations. * Follows departmental and system policies and procedures, including those pertaining to safety and compliance. * Provides job breakdown sheets and encourages adherence to standard work and continual process improvement. * Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes. * Facilitates implementation of lean process improvement ideas. * Performs standard work, metric reviews, audits, and gemba walks. * Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training. * Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization. * Assist manager with employee performance evaluations and hiring decisions. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 35 Jesse Hill Jr Dr SE Job Family Laboratory Services

Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: * Comprehensive health benefits that start day 1 * Student Loan Repayment Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives Ongoing mentorship, development, leadership programs...and more! Description * Supervises business office operations, typically for a Clinic section. * Supervises non-clinical support staff, including but not limited to, front desk, call center, medical secretaries, medical records, precertification coordinators, and referral coordinators. * Provides on-going performance feedback, addresses problems, selects, orients and trains employees. * Develops and manages to administrative goals and priorities consistent with departmental goals and priorities. * Provides direction and leadership to ensure business office activities comply with policies and procedures. * Interprets new directives, policies, and procedures and implements/communicates changes to appropriate staff. * Interviews and hires for open positions within scope of business operation (under the supervision of leadership). * Pro-active involvement in anticipating staffing needs. * Responsible for all front desk operations and recognized by other staff, physicians, and patients as the primary staff member accountable for all front desk functions. * Maintains a constant focus on front desk operations during normal business hours, including patient flow and staff activity. * Responsible for attending (or leading) * Daily Huddle in assigned area and using them proactively improve service. * Utilize huddles to discuss appropriate Service Standards, National Patient Safety Goals, and Environment of Care with staff . * Responsible for reviewing current patient satisfaction data and sharing with staff. * Accountable for appropriate process improvement around Press Ganey questions relating to front desk operations. * Ensure strict adherence to the 20 TEC Service Standards. * Work with individual team members on applicable Service coaching and monitor for improvement. * Advocates and successfully implements change within department to improve efficiency/effectiveness of business or customer service; may include participating in or leading process improvement teams related to enhancing the ideal patient experience. * Participates in the resolution of operating problems. * Leads meetings addressing specific operational issues and develops recommendations and action plans towards their resolution. * Serves as partner with other sections and administrative personnel to ensure clinic policies and practices are consistently implemented. * Researches and compiles information for reports and presentations. * Prepares reports for management as needed. * Analyzes data to identify areas of progress and/or trends; draws conclusions and develops recommendations for management consideration. * Utilizes reporting tools to analyze and identify opportunities for section improvement. * Determines and recommends options for addressing budget issues. * Keeps manager informed of account status, authorizes expenditures and identifies cost effective alternatives. * Monitors submission of timely,accurate and complete billing information to the business office to ensure maximum reimbursement for clinic services. * Coordinates the purchase of medical and office supplies as needed. * Establishes and maintains an inventory system to ensure adequate levels of supplies and equipment. MINIMUM QUALIFICATIONS: * 5 years of related job experience, or bachelor's degree with 3 years of related experience OR Graduation from the Operations Development Program (ODP). * Some jobs in this classification may require 1 year of supervisory experience. * Proficient with word processing, spreadsheet, and presentation software applications. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Variable Shift Start Time Variable Shift End Time Variable Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Provides oversight and supervision to staff responsible for the daily operations of a practice(s) within Physician Practices. Solves complex practice problems, enhances operations, and identifies opportunities to improve practice. Proactively supports the efforts that ensure delivery of safe, timely and cost-effective patient care and services in order to promote a safe environment at Children's Healthcare of Atlanta. Experience * Four years of experience in administrative or office management role * With Master's degree, two years of experience in administrative or office management role. Preferred Qualifications * Administrative experience in healthcare or physician practice setting * Two years of experience in healthcare supervision or management * Knowledge of electronic medical records * Experience in budget/financial reporting * Master's degree Education * Bachelor's degree in business, related field, or equivalent experience Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Strong customer service focus * Excellent written/verbal and time management skills * Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail * Demonstrated ability to coach, train and hold others accountable * Proficiency in Microsoft Office Suite and other Windows-based applications Job Responsibilities * In partnership with Practice Leadership, manages daily operations of practice(s), ensuring that staff and processes are in place to meet the needs of the patient, customer, financials, and quality focus of the practice. * Manages and leads a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees. * Shares expectations and monitors staff performances of time and attendance, appropriate work behavior, productivity, internal and external customer service and overall performance. * Coaches and mentors staff to include alignment of practice and productivity goals, sharing goal progress and working with the team on methods to improve. * Consistently exhibits appropriate leadership behavior and holds self-accountable to expectations. * Supervises, compiles, analyzes, and manages financial operations of the practice(s) by ensuring appropriate processes, resource management, budget planning, payroll and financial reports. * Supports revenue cycle functions within the practice, including, but not limited to, insurance verification, authorization, coding, charge entry, work queues and denials reduction efforts. * Effectively leads approved medium and large-scale projects to enhance operations. * Serves on special projects/committees or act as department representative as necessary. * Performs other department-specific duties and other assignments as appropriate. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 2660 Satellite Blvd Job Family Practice Operations & Management

**Be inspired. Be valued. Belong.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives Ongoing mentorship, development, leadership programs...and more! **Description** + Supervises business office operations, typically for a Clinic section. + Supervises non-clinical support staff, including but not limited to, front desk, call center, medical secretaries, medical records, precertification coordinators, and referral coordinators. + Provides on-going performance feedback, addresses problems, selects, orients and trains employees. + Develops and manages to administrative goals and priorities consistent with departmental goals and priorities. + Provides direction and leadership to ensure business office activities comply with policies and procedures. + Interprets new directives, policies, and procedures and implements/communicates changes to appropriate staff. + Interviews and hires for open positions within scope of business operation (under the supervision of leadership). + Pro-active involvement in anticipating staffing needs. + Responsible for all front desk operations and recognized by other staff, physicians, and patients as the primary staff member accountable for all front desk functions. + Maintains a constant focus on front desk operations during normal business hours, including patient flow and staff activity. + Responsible for attending (or leading) + Daily Huddle in assigned area and using them proactively improve service. + Utilize huddles to discuss appropriate Service Standards, National Patient Safety Goals, and Environment of Care with staff . + Responsible for reviewing current patient satisfaction data and sharing with staff. + Accountable for appropriate process improvement around Press Ganey questions relating to front desk operations. + Ensure strict adherence to the 20 TEC Service Standards. + Work with individual team members on applicable Service coaching and monitor for improvement. + Advocates and successfully implements change within department to improve efficiency/effectiveness of business or customer service; may include participating in or leading process improvement teams related to enhancing the ideal patient experience. + Participates in the resolution of operating problems. + Leads meetings addressing specific operational issues and develops recommendations and action plans towards their resolution. + Serves as partner with other sections and administrative personnel to ensure clinic policies and practices are consistently implemented. + Researches and compiles information for reports and presentations. + Prepares reports for management as needed. + Analyzes data to identify areas of progress and/or trends; draws conclusions and develops recommendations for management consideration. + Utilizes reporting tools to analyze and identify opportunities for section improvement. + Determines and recommends options for addressing budget issues. + Keeps manager informed of account status, authorizes expenditures and identifies cost effective alternatives. + Monitors submission of timely,accurate and complete billing information to the business office to ensure maximum reimbursement for clinic services. + Coordinates the purchase of medical and office supplies as needed. + Establishes and maintains an inventory system to ensure adequate levels of supplies and equipment.MINIMUM QUALIFICATIONS: + 5 years of related job experience, or bachelor's degree with 3 years of related experience OR Graduation from the Operations Development Program (ODP). + Some jobs in this classification may require 1 year of supervisory experience. + Proficient with word processing, spreadsheet, and presentation software applications. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30308_ **Campus Location** _US-GA-Atlanta_ **Department** _WEM HN Neuro Mel Sarc MDC Inf_ **Job Type** _Regular Full-Time_ **Job Number** _138251_ **Job Category** _Clerical & Administrative_ **Schedule** _8a-4:30p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $23.52/Hr._ **Hourly Midpoint** _USD $28.66/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

$10,000 Sign On Bonus (LPC, LCSW, LMFT) The Clinical Team Lead provides clinical direction to treatment team, coordinates admissions and discharges to the treatment team, oversees coordination and limited accountability of clinical billing standards of the team, and provides appropriate treatment for the specified children, adolescents, and their parents guardians under therapist care. Treatment is provided by individual sessions, family sessions, family contact, legal contact, and school contact when necessary. The direction of treatment and the extent of the contacts will be determined by this team lead and discussed with the treatment team. Therapist is to use their clinical individuality but must work effectively with entire team, empowering and directing the team members. Education Master's Degree Experience Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures. Licenses & Certifications * Licensed Clinical Social Worker * Licensed Marriage and Family Therapist * Licensed Professional Counselor Qualifications * Ability to concentrate on tasks and meet deadlines. * Ability to confidentially maintain all information. * Basic data entry skill preferred, including experience using a computer. * Basic knowledge of and skills applying principles of abnormal psychology and mental health problems. * College level of reading and comprehension, writing and mathematical skills. * Familiarity with psychological, sociological, and medical terminology. * Master's Degree in Psychology or related field. * Must be licensed by the state of Georgia as an independent and full practitioner of counseling, family therapy, or social work (LPC, LCSW, LMFT). * Must have at least 3 years of child and adolescent treatment experience. * Organization and time management skills. * Skills in analyzing and evaluating information, problem solving skills, excellent oral communication skills, and legible handwriting. Area of Responsibilities * Communication Team Work Conduct. Position requires frequent contact with others both within and external to the facility, and the employee must communicate and work effectively with others to promote teamwork. Employee must exhibit the Tanner standards of behavior and service excellence and promote this standard of behavior within the team. Confidentiality must be in compliance with standards, and communication with patients, visitors, and customers must be in a manner which promotes patient satisfaction. Employee will establish and maintain effective working relationships with supervisor, coworkers, team mates, and staff of other departments. Employee will establish and maintain positive relationships with patients, physicians, allied health professionals, and all referral sources, and empower teammates to act accordingly as well. * Documentation and Management of the Medical Record. Completes treatment plans, progress notes, and other clinical documentation in specified time limits, and oversees paraprofessional documentation to assure it is in-line with best practices and meets standards. Completes initial required paperwork for pre-certification of consumer and all subsequent paperwork as needed. Is responsible for integrating assessment information into a comprehensive treatment plan for the consumer and family. Is required to adequately document billable hours each week (set by Program Manager), and empowers, coordinates, and oversees the team's billable hour standard, in an effort to meet weekly minimums and standards. Participates in discharge planning and referral contacts and verifies follow through and documentation of discharge plans. Documents calls and related information on designated forms. Maintains consumer's chart record and assures documentation meets state, hospital, and The Joint Commission Standards. Oversees paraprofessionals clinical care and provides guidance as needed. * Productivity. Responsible for meeting billable standard for his/her position, and overseeing paraprofessionals meeting their billable standard. Therapist is required to be actively involved in building caseload numbers and coordinating patient admissions and discharges to the team. * PROVISION OF CARE: Establishes and maintains that the team is operating to have positive relationships with patients, physicians, allied health professionals, and all referral sources. Works to ensure that treatment within the team is delivered in team format in collaboration and under the direction of the team lead and assures that the patient's best interest is reflected. Seeks, identifies, and empowers the team to look for opportunities to improve care, patient flow, or utilization of resources. Participates in the orientation and supervision of new employees and students and takes on the overall responsibility to assure that all members of the team are fully oriented. Supports the organization's mission, goals, and objectives. Coordinates admissions to the team and stays actively involved with patients waiting to enter the program and provides appropriate, aggressive case management to maintain required caseload size. * Standards Policy and Procedure. Responsible for knowledge of policies and procedures and standards related to the provision of care, and educate, as needed, team mates on these policies and procedures, including The Joint Commission, Infection Prevention, and billing and treatment regulations set forth in the Community Mental Health, Developmental Disabilities and Addictive Diseases Provides for the Department of Behavioral Health provider manual. Responsible for completion of required facility and departmental education under the direction of the department manager. Employee will obtain initial CPR and SCIPP certification within 90 days of employment. Employee will maintain CPR and SCIPP certification as required. Compliance Statement Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline. Education Master's Degree Experience Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures. Licenses & Certifications * Licensed Clinical Social Worker * Licensed Marriage and Family Therapist * Licensed Professional Counselor Supervision * The clinician has limited supervisory duties but will instruct new employees on correct work routines according to hospital policy and procedure. The clinician is expected to take a leadership role with other non-licensed members of the work team, overseeing, and assisting with ideas on meeting billable hour minimums, and correct clinical documentation in the medical record. This includes, but is not limited to, discussing and directing patient's treatment and progress with other members of the team. The clinician is also expected to provide insight, guidance, ideas, and or suggestions to team members working directly (or indirectly) with the patients. The clinician will also be responsible for providing supervision to undergraduate and graduate interns and provide feedback for them and their faculty supervisors as needed. Qualifications * Ability to concentrate on tasks and meet deadlines. * Ability to confidentially maintain all information. * Basic data entry skill preferred, including experience using a computer. * Basic knowledge of and skills applying principles of abnormal psychology and mental health problems. * College level of reading and comprehension, writing and mathematical skills. * Familiarity with psychological, sociological, and medical terminology. * Master's Degree in Psychology or related field. * Must be licensed by the state of Georgia as an independent and full practitioner of counseling, family therapy, or social work (LPC, LCSW, LMFT). * Must have at least 3 years of child and adolescent treatment experience. * Organization and time management skills. * Skills in analyzing and evaluating information, problem solving skills, excellent oral communication skills, and legible handwriting. Definitions * The Clinical Team Lead provides clinical direction to treatment team, coordinates admissions and discharges to the treatment team, oversees coordination and limited accountability of clinical billing standards of the team, and provides appropriate treatment for the specified children, adolescents, and their parents guardians under therapist care. Treatment is provided by individual sessions, family sessions, family contact, legal contact, and school contact when necessary. The direction of treatment and the extent of the contacts will be determined by this team lead and discussed with the treatment team. Therapist is to use their clinical individuality but must work effectively with entire team, empowering and directing the team members. Contact With Others Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action. Effect Of Error Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects. Supervisory Responsibility Has limited supervision over a small section of employees (up to 15), i.e. assigns and directs their work; instructs new employees and corrects results, may discuss with supervisor, but has no authority over job content or personnel. Team governance where the Members evaluate, interview, and recommend personnel actions. Mental Demands Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives. Physical Effort Minor physical effort - Job requires person to stand and/or walk frequently. Lifts, carries, or uses lightweight (1 to 25 lbs.) materials or equipment less than half of the day. Works in reaching or strained position intermittently. Office or laboratory work requires close visual effort less than half of day. Office or Laboratory work with concentration on a monotonous, repetitious procedure or skill most of day, where speed and accuracy are essential. Working Conditions Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials. Physical Aspects Continually (at least once per day) * Hearing * Visual Frequently (at least 3 times a week) * Typing * Speaking Occasionally (at least once a month) * Bending * Manual Dexterity -- picking, pinching With fingers etc. * Feeling (Touch) -- determining temperature, texture, by touching * Reaching -- above shoulder * Reaching -- below shoulder * Standing * Balancing * Walking * Running - In response To an emergency * Lifting up To 25 lbs. * Handling -- seizing, holding, grasping * Carrying * Climbing * Kneeling * Squatting * Smelling * N95 Respirator usage (PPE) * Pushing/Pulling -- up To 25 lbs.

$10,000 Sign On Bonus (LPC, LCSW, LMFT) The Clinical Team Lead provides clinical direction to treatment team, coordinates admissions and discharges to the treatment team, oversees coordination and limited accountability of clinical billing standards of the team, and provides appropriate treatment for the specified children, adolescents, and their parents guardians under therapist care. Treatment is provided by individual sessions, family sessions, family contact, legal contact, and school contact when necessary. The direction of treatment and the extent of the contacts will be determined by this team lead and discussed with the treatment team. Therapist is to use their clinical individuality but must work effectively with entire team, empowering and directing the team members. Education Master's Degree Experience Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures. Licenses & Certifications *Licensed Clinical Social Worker *Licensed Marriage and Family Therapist *Licensed Professional Counselor Qualifications *Ability to concentrate on tasks and meet deadlines. *Ability to confidentially maintain all information. *Basic data entry skill preferred, including experience using a computer. *Basic knowledge of and skills applying principles of abnormal psychology and mental health problems. *College level of reading and comprehension, writing and mathematical skills. *Familiarity with psychological, sociological, and medical terminology. *Master's Degree in Psychology or related field. *Must be licensed by the state of Georgia as an independent and full practitioner of counseling, family therapy, or social work (LPC, LCSW, LMFT). *Must have at least 3 years of child and adolescent treatment experience. *Organization and time management skills. *Skills in analyzing and evaluating information, problem solving skills, excellent oral communication skills, and legible handwriting.

Provides day-to-day oversight, quality assurance, and guidance to Credentialing Coordinators. Ensures accuracy, timeliness, and compliance of credentialing, recredentialing, and enrollment activities in accordance with NCQA, CMS, and organizational standards. Develops and maintains Standard Operating Procedures (SOPs), coordinates staff training, performs QA audits, and serves as a subject matter expert and escalation point for complex issues. **Duties and Responsibilities** **Remote Work Capable** **Essential Functions:** + Leadership and Oversight - Monitors workload distribution and assists leadership with level-loading and performance tracking. - Serves as the primary escalation point for questions, process clarification, and problem resolution. - Conducts quality assurance reviews on applications, verifications, and payor submissions to identify errors, trends, and training needs. - Prepares and reports QA findings and metrics to management with recommendations for improvement. + Training and Development - Develops and maintains training materials, job aids, and reference guides. - Provides onboarding and ongoing training for new and existing staff. - Conducts competency assessments to ensure adherence to standards and continuous improvement. - Facilitates cross-training within the team to promote operational flexibility. + Policy, Process and SOP Management - Authors updates and maintains Standard Operating Procedures (SOPs) and Work Instructions in collaboration with leadership. - Ensures all procedures remain current and compliant with accreditation and regulatory requirements. - Partners with leadership to evaluate and improve workflow efficiency, automation and documentation practices. - Acts as liaison with IT, Population Health and other internal teams to communicate system or policy updates impacting credentialing and enrollment processes. + Quality Assurance and Reporting - Performs routine audits on credentialing and payor enrollment files to ensure compliance and accuracy. - Tracks audit outcomes, trends and corrective actions. - Provides regular QA and productivity reports to the Director and Manager. - Supports internal and external audits (NCQA, CMS, payer, or internal compliance). + Collaboration and Continuous Improvement - Works closely with management to identify system, process and training opportunities. - Participates in strategic discussions to improve departmental efficiency, data integrity and customer service. - Supports and models WellSpan's core values of integrity, teamwork and accountability. **Qualifications** **Minimum Education:** + High School Diploma or GED Required + Associates Degree in Business, Health Administration, or related field Preferred **Work Experience:** + 5 years credentialing or payor enrollment experience Required + 2 years demonstrated leadership, training, or QA experience Preferred **Licenses:** + Certified Provider Credentialing Specialist Upon Hire Preferred or + Certified Professional Medical Services Management Upon Hire Preferred **Knowledge, Skills, and Abilities:** + Strong organizational, leadership, and communication skills + Proven ability to train and mentor others + Excellent attention to detail and accuracy + Skilled in analyzing data, identifying root causes, and implementing corrective action + Strong working knowledge of credentialing systems (Cactus, or equivalent) + Demonstrated ability to write SOPs and manage version control **Benefits Offered:** Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

RESPONSIBLE FOR\: The Lead Cardiac Device Specialist will be an expert in the field of Cardiac Rhythm management. This position will be responsible for ensuring that the delivery of this service to ICD and Pacemaker patients is of the highest clinical standard at all device clinics. A high standard of advanced clinical knowledge in dealing with patients with implanted devices is required. As well as ensuring continues competency of the cardiac device techs. MINIMUM EDUCATION REQUIRED: High school graduate or GED equivalent required. Graduation from or completion of a formal educational or Cardiac Device training program consisting of training and knowledge of cardiac rhythm management and device interrogation. MINIMUM EXPERIENCE REQUIRED: Minimum of five years clinical cardiology and EP experience as a Pacemaker/ICD tech. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Certified Cardiac Device Specialist (CCDS) certification by International Board of Heart Rhythm Examiners (IBHRE). ADDITIONAL QUALIFICATIONS: Bachelor s degree preferred.