Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement customer success plans, driving customer value realization
+ Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build value-based relationships with customers to optimize CS plays while leveraging self-service
+ Share thought leadership with customers based on needs resulting in strengthened customer trust
+ Identify and qualify opportunities for expansion, partnering closely with sales
+ Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ Manage risks to customers' success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ Onboard new customers and partner with sales, delivery & support to ensure successful deployment of solutions and services including bill reviews and audits
+ Define and execute renewal methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$70,287 - $117,149 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$73,805 - $123,008 in these states: CO HI MI MN NC NH NV OR RI
$77,322 - $128,867 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JB1
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$77.3k-128.9k yearly 13d ago
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Grain Operations Manager
360 Headhunter Career Listing Page
Non profit job in Pierre, SD
Long standing grain operation is looking for an expereinced grain operations employee ready for the next step in their career or current grain supervisor to manage a top producing facility near the Missouri River in central South Dakota
Full benefits included along with competitive pay, this position will yield $75k+ with salary + benefits and room to run in pay as well as realistic future promotion.
Apply or reach out and let's talk specifics today!
$75k yearly 60d+ ago
Volunteer Liaison
Feeding South Dakota 3.7
Non profit job in Pierre, SD
Feeding South Dakota is the state's largest hunger-relief organization, with a mission to end hunger in South Dakota. We are guided by our Core Values to Serve with Compassion, Work with Purpose, and Connect with Intention. Through our programs and agency partners we are providing food in all 66 counties of our state and fighting hunger in rural communities, metro areas and Native American Reservations.
Job Summary
The Volunteer Liaison supports the organization's volunteer activities and program services, including duties associated with managing and coordinating volunteers, assisting with the food bank programs, and other general warehouse duties.
Job Responsibilities
Welcomes, trains, and supervises individual and volunteer groups.
Writes and maintains standard operating procedures for job responsibilities in coordination with the Operations and Volunteer teams.
Builds organizational structure with reporting to staff and other volunteer leaders.
Works with Feeding South Dakota staff to identify volunteer projects and activities.
Regular attendance and attention to punctuality are required for a person to be successful in this role.
Assists with incoming loads, locating product, and preparing for distributions.
Completes all required training and cross training as applicable.
Assists with mobile food pantry distributions on a rotating schedule.
Assists with various distribution center duties to include but not limited to general cleaning and organizing of distribution center, lawn care, trash and recycling, vehicle preventative maintenance including washing and cleaning.
Maintains proper licensing and training as applicable.
Other duties as assigned.
Physical Requirements: Heavy Work: Heavy work involves lifting up to approximately 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds. If someone can do heavy work, it is also determined that they can also do sedentary, light, and medium work.
Qualifications
Two years of relevant experience in customer service, inventory and data management is preferred.
High School diploma or equivalent is required.
Must be proficient in MS Office computer programs.
Some weekend and evening work may be required.
Must possess a valid driver's license and a clean and safe driving record.
Benefits
Starting at $20 per hour based on experience
12 Paid Holidays
3 Weeks PTO
Medical, Vision, and Dental Insurance (some plans free or little cost to employee)
Employer paid Life Insurance, Long & Short-Term Disability Insurance
401(k), 401(k) matching (vested immediately)
Employee Assistance Program
Aflac
$20 hourly 37d ago
Regional Coordinator-South Dakota and Wyoming
Teammates Mentoring Program 4.0
Non profit job in Pierre, SD
South Dakota & Wyoming Regional Coordinator Job Description
Reports to: Regional Manager, TeamMates Mentoring Program
Location: This is a hybrid position within the service area of South Dakota & Wyoming. This applicant must reside within the South Dakota geographical service area. Each Regional Coordinator will be responsible for communication and regular travel to program sites in their assigned region. There will also be times when employees are required to report in person to the TeamMates National Offices in Omaha/Lincoln.
South Dakota & Wyoming Service Region
South Dakota
Belle Fourche
Custer-Hermosa
Huron
Lead-Deadwood
Pierre-Ft. Pierre
Rapid City
Spearfish
Sioux Falls
Wyoming
Converse Co. (Douglas)
Niobrara Co. (Lusk)
Platte Co. #1 (Wheatland
Basic Function and Responsibility: An administrative position in the TeamMates Mentoring Program to provide leadership and support to local chapters.
Qualifications: Bachelor's Degree or equivalent experience in Business, Education, Public Administration, or other related field.
Must have passion for youth, education and community
Familiarity with school systems and mentoring initiatives;
Experience in implementing policy and procedure.
Key Skills:
Organizational and public speaking skills;
Ability to work collaboratively with leadership in local chapters, businesses and schools;
Technical skills with the computer including Microsoft Office and e-mail;
Positivity, confidentiality, and professionalism;
Self-starter that is able to take initiative to execute job expectations
Duties and Responsibilities: Work collaboratively with TeamMates National Office employees to provide support to TeamMates chapters.
Represent the TeamMates Mentoring Program in the region;
Assess and provide tactical and strategic planning to assist all TeamMates chapters with their overall goals and performance.
Maintain communication with all TeamMates Chapters throughout the region on a regular basis;
Analyze and evaluate TeamMates chapter performance and provide feedback, training and support to improve productivity;
Work with TeamMates National Office to identify and engage in local chapter support needs throughout the region;
Collaborate with school administration and community members to garner support for TeamMates chapters;
Conduct and attend Regional meetings for assigned TeamMates Chapters.
Provide on-going support to program coordinators and chapter board members on TeamMates policy, procedure and financial sustainability;
Provide Program Coordinators and chapter boards with the resources and materials needed to run an effective TeamMates Chapter;
Assist with the start-up and closure of local chapters;
Train mentors and Board members throughout the Region;
Facilitate and initiate outreach within the communities to best support the chapters;
Other duties as assigned
Working Conditions: This is a hybrid/remote, fast-paced position requiring the ability to travel throughout the region to support local chapters, requiring a flexible schedule as needed. There will also be occasional travel to the TeamMates National Offices in Omaha, NE and Lincoln, NE. Physical requirements include the ability to engage in repetitive movements, to work at a desk and in front of a computer for extended periods of time, and occasionally lift up to 20 pounds.
Application Process:
Cover Letter (required)
Resume (required)
Video Introduction (required) Video Submission Instructions: Submit a brief (30 seconds or less) video introduction. Tell us why you're interested and why you would be a good fit for this position. The best way to share a video with your job application is to upload it to a platform like YouTube or Vimeo, set the privacy to “private” so only people with the link can view it, and then include the link directly in your cover letter or within the application form in the Additional Comments field. You may also e-mail your video to **********************.
Interview Process:
Round 1: Virtual Interviews
Round 2: In-person with presentation & writing sample
$30k-41k yearly est. Auto-Apply 32d ago
Operations Technician III
Lumen 3.4
Non profit job in Pierre, SD
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Technician for customer/company network systems installation and/or maintenance activities.
**The Main Responsibilities**
- Technician for customer/company network systems installation and/or maintenance activities.
- Resolves complex network problems involving power, network hardware and software, lines, modems and terminals.
- Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets
- Monitors network operations and resolves routine network monitoring problems.
- Monitors network performance; conducts routine monitoring equipment installation and maintenance activities; resolves routine trouble tickets.
- Knowledge of/Ability to Troubleshoot: IP subnetting, IP routing, IPSEC tunnels, IPVPN, and VRRP/HSRP
**What We Look For in a Candidate**
**Minimum Qualifications:**
+ Associate degree or equivalent education and relevant experience.
+ 3+ yrs related experience in specific area or equivalent.
+ May require technical certification.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$63,400 - $84,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$66,544 - $88,725 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$69,713 - $92,950 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
Requisition #: 340884
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$69.7k-93k yearly 21d ago
Restoration Technician
Mustang Disaster Cleanup
Non profit job in Pierre, SD
Are you looking for a job that can take you places? Tired of being bored or not challenged?
Mustang Disaster Clean up is looking for a Restoration Technician position in Pierre, SD. You'll never be bored. You will be depended upon. A lot of the services you'll be providing to our customers / clients is after they've had an unfortunate disaster in their home or business. They need help. They need assurances that the work we do for them is done right and they will be treated with respect and compassion. They look to Mustang Disaster CleanUp to get their life back to normal.
This can be either a part-time or full-time position.
If you have cleaning and restoration experience, that is wonderful. If not, we will train you while we pay you. $16 - $20 / hr - depending on your experience. If you're not afraid to travel a bit when needed, be part of a great team that works well together, and you're not afraid of a little hard work - we would love to talk to you.
This can be an exciting, challenging, and rewarding all at the same time. And when you prove yourself, you will have opportunities to move up within the company quickly. We are constantly growing and helping new customers / clients.
We are a full-service cleaning and restoration company with locations in Sioux Falls, Rapid City, Pierre / Central SD, and Story City, IA. For our larger jobs / cleanup projects we do, we service the whole state of South Dakota and Central Iowa.
The major portion of our services is considered "disaster cleanup". Which is needed when someone has some kind of unfortunatate disaster in their home or business. Such as:
Fire or smoke damage
Water / flood damage
Mold
Trauma / crime scene / biohazard situations
The other side of our business "non-disaster" cleaning services. Such as:
Commercial cleaning services
Carpet cleaning
Duct cleaning
Dryer vent cleaning
Commercial window cleaning
Sanitizing services
At Mustang Disaster CleanUp we work hard to create an environment filled with positivity for our teammates! We offer our employees wonderful growth opportunities, great benefits, and a flexible schedule to maintain a home/work balance.
Position Requirements:
Valid driver's license with a clean driving record.
Successfully complete a background check subject to applicable law.
High School Diploma/GED.
Questions? Contact Ashley Mortenson
*********************************
Cell: **************
Wage is depending on experience.
More About Mustang Disaster CleanUp:
"When a fire or flood turns your life upside down, the only thing on your mind is getting back to normal. We can take the burden off your shoulders with our disaster cleanup and restoration services. Whether you need water or fire damage cleaning and restoration, or mold remediation, you can worry less about the mess when you contact Mustang Disaster Cleanup. Our team of experts will assess the situation and start the cleanup process. We'll work with your insurance and get things back to normal for you as soon as possible. Serving all of South Dakota and Central Iowa."
Join a company that truly values their employees! Apply with us today.
MustangDisasterCleanUp.com
$16-20 hourly Easy Apply 60d+ ago
CASE MANAGER
Resources for Human Development 3.9
Non profit job in Pierre, SD
Job Posting Title: CASE MANAGER
CASE MANAGER
RHD-SOUTH DAKOTA - CASE MANAGEMENT Regular Full Time Admin
Spearfish/Sturgis, SD, US
Salary:$20.00 Hourly
Job Posting Title: CASE MANAGER
Job Description
FT Case Manager/Spearfish/Sturgis, SD
Position Summary:RHD South Dakota Case Management is seeking a full-time case manager in the Spearfish/Sturgis, SD area. The case manager will determine the resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed. This is a hybrid position. Travel will be required for service observations and team meetings. Essential Duties and FunctionsTeam-Based Planning
Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
Assist in the development of individual service plans and reviews in collaboration with the program participant, community service providers, and other stakeholders as determined in collaboration with program participant.
Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Essential Duties and Functions:
Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
Assist in the development of individual service plans and reviews in collaboration with the program participant, community service provider and other stakeholders as determined in collaboration with program participant.
Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Facilitate team process for the initial and annual development of the Individual Service Plan (ISP)
Ongoing monitoring of ISP and documenting results and intervene as necessary
Report and review Critical Incident Reports (CIR) per protocol
Participate and monitor Human Rights Committee (HRC) and Behavioral Intervention Committee (BIC) reviews as appropriate
Focus on Personal Outcome Measures
Knowledge and understanding of Charting the Life Course framework and Person Centered Thinking/Planning
Evaluate the needs of those on caseload in order to remain successful in the community
Link those on caseload to programs and supports that are needed and requested to meet their needs
Complete required documentation of services, including input of data, reports, and plans into Therap
Qualifications
Bachelor's degree and one year of experience OR equivalent combination of education and experience.
Intermediate computer skills
Have the ability to establish a HIPAA compliant home office
Valid driver's license
About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$20 hourly 2d ago
Digital Workplace Collaboration Specialist
Educational Testing Service 4.4
Non profit job in Pierre, SD
**About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
POSITION SUMMARY
The Digital Workplace Collaboration Specialist is a subject matter expert in collaboration services with a particular interest in AI platforms to enhance productivity. The specialist collaborates with technology partners, vendors, product managers, Information Security, and legal teams to ensure alignment with company policies. This role bridges technology with business outcomes and ensures employees can leverage AI for efficiency and creativity. It requires a blend of technical expertise, business acumen, and innovative thinking to perform technical configuration, support, change management, user training, and continuous improvement based on feedback. The incumbent will work closely with IT, HR, finance, compliance, and business leaders to ensure responsible and secure use of AI. We are seeking a dynamic and self-driven Collaboration Specialist for AI to lead the operational, engineering, and security enablement of AI services across the enterprise. This position is pivotal in ensuring a seamless and secure experience for end users while maintaining the integrity and performance of our AI-powered productivity tools. If you are passionate about AI-driven transformation, this role is well-suited for you.
While we would prefer a candidate to be located within commuting distance to our corporate HQ in Princeton, NJ we are open to qualified candidates on the East coast of the US.
PRIMARY RESPONSIBILITIES
+ Implement, monitor and provide continuous improvement of digital workplace technologies (Microsoft 365 services and collaboration services)
+ Oversee the daily operations of Microsoft 365 Admin Center, which includes SharePoint, Teams, OneDrive, Microsoft 365 Copilot, and Copilot Chat. Responsibilities include user provisioning, license management, and service health monitoring.
+ Work with IT and business stakeholders to document and refine Copilot use cases across departments (e.g., customer service, legal, HR). Monitor adoption metrics and KPIs using Copilot dashboards and analytics tools.
+ Maintain Copilot Studio agents and connectors for integration with internal data sources and workflows. Develop prompt libraries and role-specific templates to boost user productivity.
+ Act as an expert on Copilot capabilities, offering guidance and support to end users. Assist and Oversee a Center of Excellence to ensure end users and Copilot Champions have access to current information.
+ Collaborate with engineering teams to enhance Copilot performance and address technical issues. Develop and enforce data protection policies, including access controls, prompt injection defenses, and content filtering.
+ Ensure adherence to enterprise security standards and regulatory requirements (e.g., SOC 2, GDPR). Maintain ethical standards and comply with all applicable laws and regulations relevant to your job function.
+ Conduct enablement sessions, create best practices documentation for responsible AI usage, and stay updated with Microsoft Copilot changes and AI trends. Collaborate with service delivery partners to manage and secure digital workplace technologies.
+ Engage in addressing high-priority incidents and problems, participating in troubleshooting efforts and capacity/availability planning sessions. Deliver IT support for escalated incidents, consistently devising solutions to resolve them. Ensure prompt response and resolution by collaborating with IT's service delivery partners.
+ Stay informed about emerging technology trends and identify opportunities to enhance continuous improvement initiatives. Collaborate with architecture teams to contribute to the technology roadmap. Lead and participate in technology proof of concepts (POCs) and pilot projects. Oversee the planning and implementation of new or upgraded technology services.
\#LI-MM1
\#LI-REMOTE
KNOWLEDGE/SKILLS
- 8+ years of experience in IT operations, security engineering, or enterprise productivity platforms.
- Strong understanding of Microsoft 365 ecosystem, including Teams, SharePoint, Outlook, and Power Platform.
- Familiarity with AI/ML concepts, prompt engineering, and Copilot Studio.
- Experience with data protection, identity management, and compliance frameworks.
- Excellent communication and collaboration skills; ability to work cross-functionally with technical and non-technical teams.
- Passion for continuous learning and adapting to rapid technological change.
- Tech Savvy. Ability to quickly learn, implement and utilize new technologies
- Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules. Ability to tie together solutions across technologies
- Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals
- Communications. Excellent oral and written communication skills
- Detail-oriented. Consistently takes a thorough, accurate, organized and quality-centered approach
- Organizing and prioritizing. can effectively address projects, requests and other competing priorities
- Customer Focused. Keeps the employee experience at the forefront when participating in pilots, during incident escalation and resolution, and all aspects of service delivery
EDUCATION AND EXPERIENCE
+ Bachelor's degree in computer science, Information Technology, Engineering, or related field is required or relevant experience
+ 8+ years of progressively responsible experience as a Digital Workplace Collaboration Engineer, or Specialist with focus on emerging technologies, such as AI/Copilot, in mid to large-sized organizations ? Digital workplace tool management expertise: management tools, techniques, monitoring and integration
+ Experience with continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity
+ Experience using automation to drive continuous improvement
**ETS is mission driven and action oriented**
+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
**ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
$69k-87k yearly est. 23d ago
Application (App) Developer
System One 4.6
Non profit job in Pierre, SD
**Employment Type:** Contract/Temp **Pay Range:** Negotiable **Job Number:** JO-2511-2773 **Primary Function** We are seeking a skilled App Developer to design, build, and maintain high-quality mobile applications. The ideal candidate has experience developing for iOS and Android, a strong understanding of mobile UI/UX best practices, and the ability to collaborate with cross-functional teams to deliver seamless, high-performing apps.
**Duties & Responsibilities**
+ Develop, test, and deploy mobile applications for iOS, and Android.
+ Collaborate with designers, product managers, and engineers to define and implement new features.
+ Troubleshoot, debug, and optimize application performance.
+ Maintain code quality through version control, documentation, and best practices.
+ Stay current with emerging technologies and mobile development trends.
**Skills & Qualifications**
+ Strong Objective-C and Swift skills, and a comprehensive knowledge of the iOS SDK
+ Knowledge of major frameworks (Cocoa Touch, Core Services, and Core OS)
+ At least a basic understanding of Apple's Human Interface Guidelines
+ Strong analytical and debugging skills
**Education & Experience**
+ 2 years of experience designing, developing, unit testing, and deploying iOS and Android based solutions using common standards and frameworks
+ 1 year of experience with native mobile iOS and Android application successfully developed and deployed on the Enterprise App Store as an individual or member of a team
+ 3 total years of mobile development experience
+ 3 total years of mobile development experience.
+ 2 years of object-oriented software development experience
+ 1 year of experience working with SCRUM or Agile development
+ Experience with web services, JSON and XML
+ Experience interacting with JSON/REST server APIs
+ Experience with popular libraries, such as RxJava, Google Analytics, and Retrofit
+ Experience in Java, Android UX, and the Mobile framework
+ Experience developing for iOS and Android is desirable, but not required
+ Experience working with Python and Django is highly desirable, but not required
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
$64k-85k yearly est. 41d ago
SPECIALIZED SALES II-SECURITY
Lumen 3.4
Non profit job in Pierre, SD
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
**The Main Responsibilities**
+ Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair. Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives.
+ Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue.
+ Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
+ Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.
+ Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
**What We Look For in a Candidate**
+ Experience in Security Sales and/or Information Technology 6+ years of relevant job experience with similar essential duties Driver's license may be required
+ Ability to travel as necessary
+ Attention to detail with good organizational capabilities and ability to prioritize with good time management skills
+ Experience in strategic, technical, and business communications application sales
+ Strong communication skills and proficiency in selling to the close
+ MBA or related graduate degree preferred
+ Business/financial background is helpful
+ Experience is consultative sales techniques and account planning
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI
$131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340555
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$34k-46k yearly est. 22d ago
Occupational Therapist - Inpatient
950 E Park St.
Non profit job in Pierre, SD
An Occupational Therapist (OT) helps patients develop, recover, or maintain skills needed for daily living and working. Responsibilities include evaluating patients' needs, creating individualized treatment plans, and using therapeutic techniques to promote independence.
Apply for specific facility details.
$57k-74k yearly est. 51d ago
Product Manager
Educational Testing Service 4.4
Non profit job in Pierre, SD
**About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
We're looking for a Product Manager with a startup mentality to manage our test prep product portfolio. You'll own the full product lifecycle - from driving go-to-market strategies and managing product delivery, to merchandising on our e-commerce site and maintaining partner relationships.
This role will work closely with our product development team (including AI initiatives) and with external test prep partners to bring new offerings to market and keep existing ones growing. This is not a "features-only" product management role. This role is highly cross-functional - part strategist, part project manager, part product manager.
RESPONSIBILITIES:
New Product Launches
+ Develop go-to-market strategies, launch plans, and success metrics for new test prep products.
+ Oversee project management of end-to-end product launches, ensuring deadlines and deliverables are met.
+ Partner with the AI product development team for AI-driven test prep products.
Product Management & Delivery
+ Write requirements and tickets for new technical solutions and integrations.
+ Manage product delivery through existing technical systems and multiple delivery channels.
+ Merchandize products effectively on our e-commerce site to maximize discoverability and conversion.
Partner & Contract Management
+ Manage relationships with test prep partners, including ongoing communications and performance reviews.
+ Negotiate contracts, terms, and pricing with test prep partners.
+ Identify and onboard new strategic partners to strengthen our product ecosystem.
Ongoing Product Growth
+ Monitor product performance, analyze results, and propose improvements.
+ Identify opportunities to enhance user experience and product-market fit.
+ Collaborate with marketing, design, engineering, and sales to ensure successful product positioning and growth.
\#LI-NK1
\#LI-Remote
+ 5+ years of professional experience
+ Excellent project management and communication skills - able to keep complex launches on track while keeping stakeholders aligned.
+ Product management experience including writing tickets, evaluating technical options, and speaking the language of developers.
+ Startup mentality: comfortable wearing multiple hats, filling gaps, and doing hands-on work across strategy, delivery, and launch.
+ Familiarity with AI technologies and their applications - you can spot use cases and communicate requirements to AI Engineers.
+ Bonus: experience launching products in the B2C education space.
**ETS is mission driven and action oriented**
+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
**ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
$69k-96k yearly est. 17d ago
Marketing Performance Management Analyst
System One 4.6
Non profit job in Pierre, SD
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2752 **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership.
The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment.
Payrate: $125-150k
**Duties & Responsibilities**
+ Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources.
+ Analyze marketing and business data to identify trends, gaps, and actionable insights.
+ Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling.
+ Collaborate with internal teams to ensure alignment on key metrics and reporting standards.
+ Document processes and methodologies for scalability and consistency.
+ Support ad hoc analysis and reporting needs for leadership.
**Skills & Qualifications**
+ Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources.
+ Data Visualization: Familiarity with tools such as Tableau is a plus.
+ Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story.
+ Analytical Ability: Strong quantitative skills and ability to interpret complex data sets.
+ Communication: Skilled at presenting insights clearly to senior stakeholders.
+ Knowledge of automation techniques beyond Excel
+ Ability to work independently and manage multiple priorities in a fast-paced environment.
**Education & Experience**
+ Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred.
+ 5+ years in marketing analytics, business intelligence, or performance reporting.
+ 5+ years experience with marketing KPIs and performance measurement frameworks.
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
$46k-64k yearly est. 56d ago
Manager Network Operations - Public Sector
Lumen 3.4
Non profit job in Pierre, SD
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Manager, Network Operations is a vital position responsible for planning, staffing, organizing, and managing the staff and infrastructure of an existing wide area network. This is a middle level management position which requires strong managerial and leadership capabilities as well as sound interpersonal communication skills for interactions with customers, contractors, and internal corporate personnel. This position will report directly to the Director, Federal Program Management and will provide leadership and direction to ensure required actions are taken to meet customer requirements.
**The Main Responsibilities**
+ Fulfills the contract's requirement for an on-island representative to provide immediate local support for in-person meetings
+ Act as the program manager's liaison and be capable of a 1-hour response for a face-to-face meeting during business days.
+ Provides technical expertise for deployed equipment (encryption, emulation, etc.)
+ Leads all testing activities, ensuring they meet contractual requirements and acceptance criteria
+ Provides troubleshooting and configuration expertise, applying methodical, experience-based circuit analysis to resolve performance issues.
+ Validates results, determines corrective action, and confirms readiness for government review/acceptance.
+ Delivers support to business development through constant customer interface
+ Develops or enhances current policies, procedures or reporting templates, and obtains feedback from all affected groups to meet customer requests
+ Interfaces with customers on service performance and assisting with coordinating downtime for ASIs, PMIs, and exercises
+ Develops and presents professional impromptu and prepared briefings to senior level military and civilian leaders
+ Composes professional written documentation to support the diverse operations environment
+ Formulates quick, sound decisions based on experience, established procedures, and available data
**What We Look For in a Candidate**
**Qualification**
For management roles, 5+ years related experience and 1+ year previous supervisory / leadership experience:
- Active Secret security clearance required.
- Knowledge and familiarity with various testing gear for optical networks - Viavi and EXFO
- Maintain familiarity with various vendor platforms for optical networks - Ciena, Cisco, Juniper
- Knowledge of long haul communications equipment such as SONET, ATM, fiber optical multiplexers and DWDM and understanding of LAN/WAN software/hardware technical support
- Previous experience with Government networks and customer
- Extensive experience in the Information Technology field and working in a fast paced operations center environment
- Ability to work in a high stress environment and collaborate very closely with peers
- Knowledge of physical, operational, and communication security processes and procedure
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$108,896 - $145,195 in these states: HI
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340341
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$108.9k-145.2k yearly 23d ago
Senior Accountant
South Dakota Housing Development Authority
Non profit job in Pierre, SD
AVAILABLE
SENIOR ACCOUNTANT
SOUTH DAKOTA HOUSING DEVELOPMENT AUTHORITY
RESPONSIBILITIES: Full-time position performing advanced accounting work requiring considerable independence in the interpretation of practices and laws and the exercise of judgment in making decisions. Provides financial and technical support to other accountants in the Finance Department. Acts as servicing agent between programs and the Finance Department.
QUALIFICATIONS: The ideal candidate is a Certified Public Accountant (or has the ability to earn a CPA within 1-2 years) or has a degree in accounting with 3-5 years of experience working with Generally Accepted Accounting Principles and Governmental Accounting Standards Board regulations; has knowledge of tax-exempt bonds and related regulations; has the ability to interpret bond resolutions, documents and regulations; exhibits excellent analytical and problem solving skills; can work cooperatively with staff on existing and new housing programs; exhibits excellent oral and written skills.
LOCATION: Pierre, SD
STARTING WAGE: $3,033 - $4,333 semi-monthly depending on qualifications and experience.
BENEFITS: SD Housing pays 100 percent of employees health, dental and vision insurance plus a percentage of family coverage. Option for employer contributed Health Savings Account. Access to an Employee Assistance Program. Additionally, paid family leave, eleven paid holidays, and accrual of 15 vacation and 14 sick days annually. Participation in state retirement plan with SD Housing matching 6% and option to contribute to supplemental retirement.
CLOSING DATE: December 31, 2025, 5:00 p.m. Apply in writing with resume and cover letter to Lindsay Rounds, South Dakota Housing Development Authority, P.O. Box 1237, Pierre, South Dakota, 57501; or email to *****************.
Veterans' Preference Eligible
Equal Opportunity Employer
$3k-4.3k monthly Easy Apply 41d ago
Proposal Development Manager, Research
Educational Testing Service 4.4
Non profit job in Pierre, SD
**About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
**About the role**
ETS is seeking a dynamic and strategic Manager of Research Proposal Development to lead the end-to-end proposal process for federal and non-federal funding opportunities. This role is central to advancing ETS's mission by securing resources that fuel innovation across the ETS Research Institute and enterprise-wide initiatives.
You'll manage a high-volume pipeline of proposals, guide researchers through complex funding landscapes, and ensure every submission meets the highest standards of quality, compliance, and impact.
**What you'll do**
Strategic leadership
+ Serve as a trusted advisor to researchers, guiding engagement with program officers and navigating regulatory requirements-especially with NSF, IES, and other key agencies and foundations.
+ Interpret funding structures and review cultures to align proposals with agency priorities and long-term trends.
+ Foster collaboration across ETS and with external partners to support proposal and budget development.
+ Contribute to the evolution of Strategic Research Alliances' strategy and stay informed on emerging trends and best practices.
Proposal development & pipeline management
+ Identify and share relevant funding opportunities, encouraging timely and strategic proposal submissions.
+ Provide insights into funding cycles and program structures to align ETS initiatives with external opportunities.
+ Maintain proposal calendars and assign writers based on expertise and capacity.
+ Manage a pipeline of 40-60 proposals annually using Salesforce and grants management tools.
+ Support proposal drafting, including boilerplate content, staffing charts, budget justifications, and organizational materials.
+ Repurpose technical documentation for future opportunities when appropriate.
Quality control & compliance
+ Review and edit proposals for clarity, consistency, and alignment with funder requirements.
+ Ensure compliance with federal, state, and institutional guidelines, including FAR and agency-specific standards.
+ Proactively identify and resolve compliance issues, keeping leadership informed of risks and solutions.
Monitoring & reporting
+ Track proposal outcomes and lead post-submission reviews to drive continuous improvement.
+ Provide regular status updates and maintain RFP distribution lists.
Budget & grant management Draft proposal budgets and narratives aligned with ETS best practices.
+ Implement process improvements, including external proposal platforms.
+ Advise leadership on budgetary risks and collaborate with finance teams to monitor project expenses.
**What success looks like**
+ Seamless management of a multimillion-dollar portfolio of research grants.
+ Formation of high-performing proposal teams.
+ Proposals meet ETS's editorial and technical standards and are recognized as "best in class."
+ Grants are implemented effectively and aligned with funder priorities.
+ ETS intellectual property is protected and aligned with mission-driven goals.
+ Funders are informed and satisfied with grant progress and outcomes.
**Why this role matters**
This is a high-impact, high-visibility position. You'll work with confidential materials, lead strategic initiatives, and represent ETS to government agencies and private foundations. Your leadership ensures ETS secures the funding needed to advance research that powers human progress.
**Reporting structure**
This role reports to the Associate Vice President of Strategic Research Alliances and works closely with the Strategic Research Alliances team, ETS General Counsel, and Finance.
\#LI-NK1
+ Position requires a Bachelor's degree and 5+ years of directly relevant experience.
+ Much of the work of the Manager, Research Proposal Development is self-directed. The position reports to the Associate Vice President for Strategic Research Alliances, and by extension to the Senior Vice President, Global Research.
+ Requires strong writing, interpersonal, and organizational skills, as well as the ability to work effectively as part of a team.
+ Requires the ability to exercise a significant amount of judgement, technical expertise, professionalism, and experience.
+ Must be knowledgeable of the policies and procedures of federal funding agencies, private foundations and corporations and other funding bodies.
+ Must have some knowledge of the electronic proposal submission and project management systems.
+ Must be able to communicate effectively with ETS researchers and the representatives of federal funding agencies, private foundations and corporations and other funding bodies.
+ Requires not only operational knowledge but also a scholarly understanding of the evolving funding landscape-including agency missions, program call structures, and peer-review practices-to anticipate shifts in priorities and guide ETS researchers accordingly.
+ Stakeholders include senior management, departmental professional and support staff and other ETS researchers, external clients, external boards, councils and committees, government organizations and other external agencies.
**ETS is mission driven and action oriented**
+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
**ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
$91k-121k yearly est. 28d ago
Technology Architect-UC&C
Lumen 3.4
Non profit job in Pierre, SD
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are looking for UC&C Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.
**The Main Responsibilities**
+ Specialized Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for UC&C. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer's requirements. May interpret customer requirements based on limited information.
+ Specialist Expertise: Within UC&C, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups.
+ Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization.
+ Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
+ Custom Solutions: Exceptional understanding of UC&C technical and product boundaries and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process.Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product for UC&C solutions, over the phone, in writing or through live trainings.
**What We Look For in a Candidate**
What We Look For in a Candidate
- Education: Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military
- Work experience: 5 years of relevant job experience.
- General Experience: Pre-sales role responsible for needs identification, qualification, and solutions design with Zoom UC & Phone, Webex Meetings & Calling, Microsoft Direct Routing, Cloud UC solutions, Cloud SBC solutions, Advanced Analog Replacement solutions, SIP Trunking Solutions, Carrier PSTN Infrastructure, IP/Data Networking.
- Technical Knowledge: Demonstrated understanding of advanced UC&C applications across multiple product areas with extensive knowledge of competitive offerings and trends.
- Communication: Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
- Sales Ability: Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory utilizing solution selling methodologies.
- Communication: Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person.
- Problem Solving: Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
- Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
- Presentation Skills: Must possess expert level communication skills capable of creating engaging proposals and presenting them to customers at any level of expertise.
- Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required.
- Industry certification: In one or more specialized technologies.
- Desired Skills: Experience in solution consulting - ITIL.
- Some travel required.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$115,763 - $154,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$121,559 - $162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$127,344 - $169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
Requisition #: 340539
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$127.3k-169.8k yearly 29d ago
Solution Engineer New England
Lumen 3.4
Non profit job in Pierre, SD
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Lumen Solution Engineers work in partnership with our Sales and Customer Success Teams and Partners, leading innovative conversations that help support our customers' desired business outcomes. You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.
**Location**
The Professional in this position ideally resides in Massachusetts as the accounts are New England based but could also reside in Rhode Island, Southern Maine or New Hampshire. Remote work from home is possible when not in client meetings or team meetings in the Boston office.
**The Main Responsibilities**
+ Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.
+ Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements.
+ Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
+ Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.
**What We Look For in a Candidate**
+ Technical pre-sales and/or consulting experience.
+ Technical knowledge across one or more of the following global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services,
+ Fundamental understanding of Unified Communications
+ Fundamental understanding in Cloud & Architecture design - AWS, Google Cloud, Azure
+ Industry certifications are a plus.
+ Fundamental understanding in Security solutions - SASE, Fortinet, Cisco, Palo Alto
+ Strong verbal, and written communication
+ Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, partners.
+ Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
+ B.S. Degree in a related field or equivalent work experience in the private sector or military
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$109,148 - $145,530 in these states: MA
$104,192-$138,915 in these states: NH, RI
$99,225- $132,300 in these states: ME
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote \#LI-KS1
Requisition #: 339656
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$109.1k-145.5k yearly 23d ago
Senior Software Engineer - PSI Solutions
Educational Testing Service 4.4
Non profit job in Pierre, SD
**About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
**Senior Software Engineer**
**Location:** Remote (with occasional travel)
**Schedule:** Full-time, flexible hours around core office availability
**About the Role**
Join PSI, a wholly owned subsidiary of ETS, and help build technology that powers human progress. As a Senior Software Developer, you'll design and deliver high-quality software solutions that support our customers and advance our mission. You'll work independently, collaborate across teams, and mentor junior developers-bringing innovation and reliability to every project.
Customers will include the US Government, therefore the successful candidate must be a US Citizen and be able to pass a level 1 (Confidential) security clearance
**What You'll Do**
+ **Design and Build** : Develop, test, and deploy scalable web applications using Java/Spring and SQL.
+ **Solve Problems** : Diagnose complex issues, perform root cause analysis, and implement effective solutions.
+ **Lead Projects** : Take ownership of key initiatives and deliver results with minimal supervision.
+ **Enhance Systems** : Improve existing functionality and add new features to meet evolving business needs.
+ **Collaborate** : Work with product managers, engineers, and subject matter experts in an Agile environment.
+ **Innovate** : Research emerging technologies and apply best practices to improve performance and user experience.
+ **Document and Share** : Maintain clear product documentation and contribute to process improvements.
**What You Bring**
+ Bachelor's degree in Computer Science or equivalent experience.
+ 5+ years in software development roles.
+ Strong skills in Java, Spring Framework, SQL, and modern front-end technologies (JavaScript, React, HTML, CSS).
+ Experience with APIs, Node.js, and version control tools (Git).
+ Familiarity with Agile practices and cloud platforms (Azure, AWS) preferred.
+ Excellent problem-solving ability and attention to detail.
+ Ability to work independently and manage priorities in a dynamic environment.
+ Must be a US Citizen and able to receive a level 1 security clearance
**Preferred Experience**
+ JSP development.
+ Accessibility standards (WCAG).
+ Tools like JIRA and enterprise-level debugging techniques.
**Behavioral Competencies**
+ **Results-Oriented** : Own your work and deliver with quality and accountability.
+ **Customer-Focused** : Understand user needs and create solutions that exceed expectations.
+ **Collaborative** : Communicate clearly and work effectively with diverse teams.
+ **Innovative** : Bring fresh ideas and embrace new technologies.
+ **Adaptable** : Learn quickly and thrive in changing environments.
**Why Join PSI and ETS?**
We believe in advancing learning and opportunity for all. At PSI and ETS, you'll work on technology that makes a difference-supported by a culture of integrity, innovation, and inclusion.
\#LI-AD1
\#LI-REMOTE
**ETS is mission driven and action oriented**
+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
**ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**Position Overview**
The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics.
This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities.
**Key Accountabilities**
+ Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives.
+ Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities.
+ Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners.
+ Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics.
+ Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making.
+ Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience.
+ Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights.
+ Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making.
+ Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards.
+ Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows.
+ Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement.
+ Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment.
**Success Measures**
+ Sustained improvements in invoice accuracy, timeliness, and customer experience.
+ Improved accounts receivable performance and dispute resolution effectiveness.
+ Delivery of major transformation initiatives on time and aligned to business outcomes.
+ Strong governance, control environment, and audit outcomes.
+ High engagement, capability, and performance of leadership teams.
**Qualifications and Experience**
+ Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization.
+ Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes.
+ Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting.
+ Proven ability to lead through influence in matrixed environments and partner effectively with senior executives.
+ Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$238,076 - $317,434 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-REMOTE
\#LI-SB1
Requisition #: 341018
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.